when digital meets medical: the next generation clinical trial
TRANSCRIPT
WHEN DIGITAL MEETS MEDICAL: THE NEXT GENERATION CLINICAL TRIAL Celine Pering
NOVEMBER 07, 2014MEDICAL DEVICE DESIGN CONFERENCE, IDSA
When Digital Meets Medical, IDSA Medical Device Design Conference November 07, 2014 2Twitter @ProteusDH
Small ingestible sensor
Sensor is embedded within your medication
When Digital Meets Medical, IDSA Medical Device Design Conference November 07, 2014 3Twitter @ProteusDH
Part of a multi touch-point system
PatientPatch
Your Medication
See Daily PatternsVia a Mobile Device
Patient
Doctor
When Digital Meets Medical, IDSA Medical Device Design Conference November 07, 2014 4Twitter @ProteusDH
A complex ecosystem of stakeholders
When Digital Meets Medical, IDSA Medical Device Design Conference November 07, 2014 5Twitter @ProteusDH
Cross-pollinating clinical research with consumer research can open up a whole new discipline ripe for exploration
There is a new product paradigm occurring at the intersection of the medical and consumer worlds
Photo Credit: Google
When Digital Meets Medical, IDSA Medical Device Design Conference November 07, 2014 11Twitter @ProteusDH
These are two very different industries
Consumer Products Medical Devices
When Digital Meets Medical, IDSA Medical Device Design Conference November 07, 2014 12Twitter @ProteusDH
Self-directed purchase
These are two very different industries
Consumer Products
Prescribed
Medical Devices
When Digital Meets Medical, IDSA Medical Device Design Conference November 07, 2014 13Twitter @ProteusDH
Self-directed purchase
Payor is the end user
These are two very different industries
Consumer Products
Prescribed
Payor is a separate stakeholder
Medical Devices
When Digital Meets Medical, IDSA Medical Device Design Conference November 07, 2014 14Twitter @ProteusDH
Self-directed purchase
Payor is the end user
Straightforward path
These are two very different industries
Consumer Products
Prescribed
Payor is a separate stakeholder
Interdependent ecosystem
Medical Devices
When Digital Meets Medical, IDSA Medical Device Design Conference November 07, 2014 15Twitter @ProteusDH
Self-directed purchase
Payor is the end user
Straightforward path
Lightning fast
These are two very different industries
Consumer Products
Prescribed
Payor is a separate stakeholder
Interdependent ecosystem
Slow moving
Medical Devices
When Digital Meets Medical, IDSA Medical Device Design Conference November 07, 2014 16Twitter @ProteusDH
Self-directed purchase
Payor is the end user
Straightforward path
Lightning fast
Partially regulated
These are two very different industries
Consumer Products
Prescribed
Payor is a separate stakeholder
Interdependent ecosystem
Slow moving
Heavily regulated
Medical Devices
When Digital Meets Medical, IDSA Medical Device Design Conference November 07, 2014 17Twitter @ProteusDH
Self-directed purchase
Payor is the end user
Straightforward path
Lightning fast
Partially regulated
Status symbol
These are two very different industries
Consumer Products
Prescribed
Payor is a separate stakeholder
Interdependent ecosystem
Slow moving
Heavily regulated
Stigmatizing symbol
Medical Devices
When Digital Meets Medical, IDSA Medical Device Design Conference November 07, 2014 18Twitter @ProteusDH
Self-directed purchase
Payor is the end user
Straightforward path
Lightning fast
Partially regulated
Status symbol
These are two very different industries
Consumer Products
Prescribed
Payor is a separate stakeholder
Interdependent ecosystem
Slow moving
Heavily regulated
Stigmatizing symbol
Medical Devices
A mature field based on a long history of drug development
Clinical research
Saving Lives Safety Checks and Balances Regulation Targeted Medicine
1740 1930 1940 1970 1990 2000 Future
Sailor ScurvyJames Lind
FDA FormedElixir Sulfanilamide
War CrimesNuremberg Trial
Pharma GrowthStronger Patents
Personalization Technology Advancement
Design problems are quickly becoming more complex
Product design
Saving Lives Safety Checks and Balances Regulation Targeted Medicine
1740 1930
Physical, Singular Products Social Systems
1940 1970 1990 2000 Future
Genius DesignPhilip Stark
Sailor ScurvyJames Lind
FDA FormedElixir Sulfanilamide
War CrimesNuremberg Trial
Pharma GrowthStronger Patents
Personalization Technology Advancement
Industrial DesignHenry Dreyfuss
Design Thinkingd.school
Product DesignSmart Design
Social InnovationSocial Problems
Evolving at a fast pace while regulation is still being defined
Medical device regulation
Saving Lives Safety Checks and Balances Regulation Targeted Medicine
1740 1930
Physical, Singular Products Social Systems
1940 1970 1990 2000 Future
Genius DesignPhilip Stark
Sailor ScurvyJames Lind
FDA FormedElixir Sulfanilamide
War CrimesNuremberg Trial
Pharma GrowthStronger Patents
Personalization Technology Advancement
Industrial DesignHenry Dreyfuss
Design Thinkingd.school
Product DesignSmart Design
Social InnovationSocial Problems
Medical Device ActDalkon Shield IUD
HF Requirements FDA Regulations
Regulatory Gray AreamHealth, today
Working at the cutting edge presents new opportunities
Today
Saving Lives Safety Checks and Balances Regulation Targeted Medicine
1740 1930
Physical, Singular Products Social Systems
1940 1970 1990 2000 Future
Genius DesignPhilip Stark
Sailor ScurvyJames Lind
FDA FormedElixir Sulfanilamide
War CrimesNuremberg Trial
Pharma GrowthStronger Patents
Personalization Technology Advancement
Industrial DesignHenry Dreyfuss
Design Thinkingd.school
Product DesignSmart Design
Social InnovationSocial Problems
Medical Device ActDalkon Shield IUD
HF Requirements FDA Regulations
Regulatory Gray AreamHealth, today
Exploring the world, discovering nuanced differences and subtle similarities
Photo Credit: Jan Chipchase
In contrast, ethics committees assess compliance in clinical research
Photo Credit: Credit Willis Ryder Arnold
Generative
Empathetic
Opposite ends of the spectrum
Design Research
Evaluative
Prescriptive
Clinical Research
Generative
Empathetic
Adaptive
Opposite ends of the spectrum
Design Research
Evaluative
Prescriptive
Systematic
Clinical Research
Generative
Empathetic
Adaptive
Personal
Opposite ends of the spectrum
Design Research
Evaluative
Prescriptive
Systematic
Double-blind
Clinical Research
Generative
Empathetic
Adaptive
Personal
Opposite ends of the spectrum
Design Research
Evaluative
Prescriptive
Systematic
Double-blind
Clinical Research
Opposite ends of the spectrum
We are charting new territory using skills from existing practices
Photo Credit: National Geographic
When Digital Meets Medical, IDSA Medical Device Design Conference November 07, 2014 37Twitter @ProteusDH
Boundaries12345
Principles
These 5 major principles enabled us to cross-pollinate best practices
Stretching
Collaboration
Umbrellas
Constraints
1Where do the boundaries exist when disciplines are mixed?
Can you take photos?
Can you know people’s names?
PRINCIPLES
Boundaries
Photo Credit: Christine Genius
2This work is not business as usual. This requires stretching past comfort zones all around and getting your extended team onboard.
PRINCIPLES
Stretching
4Strategic protocol umbrellas help provide wiggle room. By setting these up in advance, sub-studies are quicker to conduct and get faster IRB approval.
PRINCIPLES
Umbrellas
5Work within the constraints. There are ways to be creative even within restrictive bounds.
PRINCIPLES
Constraints
A simplified design process
DesignFreeze
510K
Commercial Launch
ResearchDevelopment
EvidenceDevelopment
There is an opportunity to commingle methods before prod-ucts are put into the formal clinical process
Design Research Clinical Research
We have developed two new methods that enable the convergence of design and clinical research
Design Research Clinical Research
Methodology #2 “CLUE”
Methodology #1 “RCS”
“RCS” studies (Research for Component Selection)
An umbrella clinical protocol used for usability testing or engineering experimentation
When Digital Meets Medical, IDSA Medical Device Design Conference November 07, 2014 48Twitter @ProteusDH
QUESTIONS:
“RCS” Methodology:Research for Component Selection1What form factor stays on the body longest? What feels the most comfortable? How does the wear experience change over time?
CHALLENGE:
Anything that is stuck on the body needs IRB approval. There is no replacement for living human skin.
When Digital Meets Medical, IDSA Medical Device Design Conference November 07, 2014 49Twitter @ProteusDH
SAMPLE FINDINGS:
“RCS” Methodology:Exploring the effectiveness of different prototypes1
Wear time of prototype is 4 days compared to 7 days with the control.
The “banana slug” was the least favorite. Too rigid.
The more flexible form factor was preferred.
When Digital Meets Medical, IDSA Medical Device Design Conference November 07, 2014 50Twitter @ProteusDH
CONTEXTUALIZED:
“RCS” Methodology:Working with prototypes, quickly and cheaply 1
User Preference Testing
RCS
Clinical Research
ON THE BODY REAL USE R&D
“CLUE” studies (Clinical User Experience)
Allow design researchers to work directly with clinical trial participants, allowing us to quickly try out the market
When Digital Meets Medical, IDSA Medical Device Design Conference November 07, 2014 52Twitter @ProteusDH
QUESTIONS:
“CLUE” Methodology:Clinical User Experience2How does this “beta” product work in real, live use? Do people understand it “in the wild?” What is the vulnerable population’s experience using the product?
CHALLENGE:
This is very expensive research.
When Digital Meets Medical, IDSA Medical Device Design Conference November 07, 2014 53Twitter @ProteusDH
SAMPLE FINDINGS:
“CLUE” Methodology:Understanding emotions, attitudes and behaviors2
Frustration with the on- boarding experience
“Green light” provides re-assurance
Concern about discretion with a slinky black dress
When Digital Meets Medical, IDSA Medical Device Design Conference November 07, 2014 54Twitter @ProteusDH
SAMPLE FINDINGS:
“CLUE” Methodology:Mapping the emotional experience2
Emotional highs and lows
When Digital Meets Medical, IDSA Medical Device Design Conference November 07, 2014 55Twitter @ProteusDH
CONTEXTUALIZED:
“CLUE” Methodology:Gaining insight into real use while still in a clinical context 2
Ethnography
CLUE
Clinical Research
ON THE BODY REAL USE ATTITUDES & BEHAVIOR
R&D
CALL TO ACTION1
EXPLORATION AS A METAPHOR3A NEW DISCIPLINE4TAKEAWAYS5
2 OPPOSITE ENDS OF THE SPECTRUM
Contact me: Interested in forming a workgroup to compare best practices? Celine Pering
Director, Human Factors and User [email protected]
Proteus Digital Health2600 Bridge Parkway, Suite 101Redwood City, CA 94065
Thank You!
Celine PeringDirector, Human Factors and User [email protected]
Proteus Digital Health2600 Bridge Parkway, Suite 101Redwood City, CA 94065