when it all goes wrong, dont waste the crisis bruce faulkner

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When it all goes wrong, don’t waste the crisis. Bruce Faulkner

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Post on 21-May-2015

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When it all goes wrong, don't waste the crisis. This presentation will share with you a strategy for leveraging a crises. The talk will draw on real life examples to show you how to identify the opportunities presented in a crisis. The talk will then focus on the tactics of how to set the stage for creating a new expectations with the executive management team and then how to re-engage and lead the delivery team to success.

TRANSCRIPT

Page 1: When It All Goes Wrong, Dont Waste The Crisis   Bruce Faulkner

When it all goes wrong, don’t waste

the crisis.

Bruce Faulkner

Page 2: When It All Goes Wrong, Dont Waste The Crisis   Bruce Faulkner

The overwhelming sensation that you could have seen this coming

Page 3: When It All Goes Wrong, Dont Waste The Crisis   Bruce Faulkner

Now you’re responsible for this mess

Page 4: When It All Goes Wrong, Dont Waste The Crisis   Bruce Faulkner

Everything appears to be on fire

Page 5: When It All Goes Wrong, Dont Waste The Crisis   Bruce Faulkner

Find a little bit of heaven in a disaster area

Page 6: When It All Goes Wrong, Dont Waste The Crisis   Bruce Faulkner

Engage the team and find the obstacles

Page 7: When It All Goes Wrong, Dont Waste The Crisis   Bruce Faulkner

Exactly how deep is this hole?

Page 8: When It All Goes Wrong, Dont Waste The Crisis   Bruce Faulkner

Deliver the punch

Page 9: When It All Goes Wrong, Dont Waste The Crisis   Bruce Faulkner

Create the new expectation

Page 10: When It All Goes Wrong, Dont Waste The Crisis   Bruce Faulkner

When leading the herd check to see if they are still following

Page 11: When It All Goes Wrong, Dont Waste The Crisis   Bruce Faulkner

Get them interested again

Page 12: When It All Goes Wrong, Dont Waste The Crisis   Bruce Faulkner

Make yourselves busy doing the right things

Page 13: When It All Goes Wrong, Dont Waste The Crisis   Bruce Faulkner

Gradually the breaks show up

Page 14: When It All Goes Wrong, Dont Waste The Crisis   Bruce Faulkner

Reflect on the past

Page 15: When It All Goes Wrong, Dont Waste The Crisis   Bruce Faulkner

Identify the reinforcing non-value adding activities

Page 16: When It All Goes Wrong, Dont Waste The Crisis   Bruce Faulkner

Make the plan easy to understand

Page 17: When It All Goes Wrong, Dont Waste The Crisis   Bruce Faulkner

You are now older, wiser and on a different path