when the lms just isn't enough
TRANSCRIPT
Pre-Session Poll If your organiza-on’s L&D func-on vanished tomorrow, how would your frontline employees be impacted?
A. This place would collapse. B. People would be fine aFer a few small adjustments.
C. No one would no-ce.
#BeyondLMS
When the LMS Isn’t Enough Building a Learning Ecosystem for Today’s Knowledge Worker
#BeyondLMS
Building a Learning Ecosystem for Today’s Knowledge Worker
When the
LMS Isn’t Enough
In partnership with
#BeyondLMS
Follow the conversa-on on Twi$er: #BeyondLMS
Pre-Session Details
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Share and ask ques0ons any -me via Q/A window.
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o Ecosystem Defined
o LMS Shortcomings
o Needs of our People
o Developing Stronger Ecosystems
o Role of Reitera-ve Training
o GeVng Started
o You’ll Q / We’ll A
Shum AYygalle DIGITAL MARKETING MANAGER
AXONIFY
JD Dillon DIRECTOR -‐ LEARNING TECHNOLOGY & DEVELOPMENT
KAPLAN HIGHER EDUCATION GROUP
#BeyondLMS
Today’s Topics
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JD Dillon Director
Learning Technology & Development Kaplan Higher Education Group
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Learning & Performance ECOSYSTEM
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Poll Question How familiar are you with the idea of a learning and performance ecosystem in the workplace?
A. I get it. B. I’ve heard about it and kinda understand. C. No clue what you’re talking about.
ECOSYSTEM – systems view
a complex network of interconnected systems
#BeyondLMS
ECOSYSTEM – biological view
A biological community of interacting organisms and their physical environment
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You already have an ECOSYSTEM.
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The LMS
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Poll Question What do you think about your current LMS and its ability to facilitate knowledge and skill growth within your workplace ecosystem?
A. Love it! B. Barely use it! C. Hate it! D. What LMS?
Why are people dissatisfied? Source: 2014 Brandon Hall LMS Trends Survey
#BeyondLMS
GIVE THEIR LMS HIGH MARKS FOR VALUE FOR THE PRICE
ARE LOOKING TO LEAVE THEIR CURRENT LMS PROVIDER ANNUAL COSTS FOR LICENSING, HOSTING, AND SUPPORT
TO POTENTIALLY WELL OVER
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o An L&D thing
o Unfortunate centerpiece
o Event mentality
o Passive users
o Limited u-lity
o Rigid
o Complex
o Bad measurement
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Perceived Importance
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Unrealistic Knowledge Expectations
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Scaling Becomes Generic
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Need for Unnecessary Flexibility
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Loss of Organizational Curiosity
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Never Find Your Flow
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Today’s Knowledge Worker
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How do we strengthen our ECOSYSTEM?
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Evolve the role of L&D
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Understand how people learn
Spaced Repetition
Retrieval Practice
Confidence-Based
Assessment
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Support individual need (at scale)
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Enable the community
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Solidify the knowledge base
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Reduce variation between work and home
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Apply technology with purpose
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Measure more than just training
My ECOSYSTEM
People
Information
Resources
Technology
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Training in short-‐bursts any-me on
any device.
Embedded
The latest in behavioral psychology and retrieval based prac-ces.
Brain Science
Short and fun, easy to play games, social
leaderboards and rewards.
Gamifica-on
Proprietary knowledge personalization algorithm.
Personalization
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Reiterative Training
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Reiterative Training
Learning Event (Classroom/LMS)
Question Based Reinforcement
Training Burst
Learning Transfer
Gap Identification
Results
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Reiterative Training
Spaced Repetition
Exposing employees to ideas 3 2mes over 30 days, versus 1
2me over 30 days.
3 Times AFer 30 Days
1 Time AFer 30 Days
10%
50%
90%
DAYS 1
KNOWLEDG
E RE
TAINED
30
Reten-on Increases Up To
90%
Training Event 1 2 3
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How do we get started? #BeyondLMS
Learner
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Transform Users into Contributors (702) Friday, October 31 @ 8:30am PST
Breaking Down Silos January 14-‐16, 2015
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Just Curious Blog www.justcuriousblog.com
@JD_Dillon
?
Questions & (Attempted) Answers
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#BeyondLMS
Building a Learning Ecosystem for Today’s Knowledge Worker
When the
LMS Isn’t Enough
In partnership with