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Page 1: Where all journeys begin - cozmotravel.com · Hotel Bookings Cruise Bookings Car Rentals Worldwide Excursions & Local Attractions Escort Services, Meet & Greet Services Railway Reservations

Where all journeys begin

Page 2: Where all journeys begin - cozmotravel.com · Hotel Bookings Cruise Bookings Car Rentals Worldwide Excursions & Local Attractions Escort Services, Meet & Greet Services Railway Reservations

Launched on 01st January 2010 with a vision to offer customized travel solutions for independent and corporate travelers. With a complete range of world-class product and consultancy services that support businesses and individuals alike, Cozmo Travel reflects the perfect blend of global expertise and local knowledge.

Right from travel planning to ticketing services, hotel bookings, inbound and outbound visa process and organizing activities at destinations around the world and UAE, Cozmo Travel has succeeded in redefining the role of travel management.

About us

Page 3: Where all journeys begin - cozmotravel.com · Hotel Bookings Cruise Bookings Car Rentals Worldwide Excursions & Local Attractions Escort Services, Meet & Greet Services Railway Reservations

IATA accredited travel management company

Owned byAir Arabia group

Over 100 + branches across UAE, GCC,

Middle East & India

Caters to corporate, individual, educational institutions, government bodies, marine &

leisure travelers.

Over 1.2 Billion dirhams turnover in 2017

Customer driven organization with over 900+ multi-cultural &

multi-lingual employeesOnline Booking Portal

B2B & B2C

Key Highlights

Page 4: Where all journeys begin - cozmotravel.com · Hotel Bookings Cruise Bookings Car Rentals Worldwide Excursions & Local Attractions Escort Services, Meet & Greet Services Railway Reservations

To build the leading travel agency in the Middle East.

In terms of

Reputation and Reliability

Customer service

Operational Excellence

Innovation

Profitability

We will be known for our unique qualities, customer care & services, edged by modern technological travel solutions. We will redefine travel, the travel arrangement process and the role of travel consultant. Cozmo will formulate easy, convenient, reliable and fun travel arrangements.

Our Vision

Our Mission

Page 5: Where all journeys begin - cozmotravel.com · Hotel Bookings Cruise Bookings Car Rentals Worldwide Excursions & Local Attractions Escort Services, Meet & Greet Services Railway Reservations

Airline Reservations & Tickets

Hotel Bookings

Cruise Bookings

Car Rentals Worldwide

Excursions & Local Attractions

Escort Services, Meet & Greet Services

Railway Reservations & Tickets

Aircraft Charters

MICE

Wide Range Of Holiday Packages

Fixed Departure Packages

UAE & Global Visa Assistance

Travel Insurance

VAT Redemption

International Driving License

Pilgrimage (Hajj & Umrah, Holy Land, Etc.)

Array of Services

Page 6: Where all journeys begin - cozmotravel.com · Hotel Bookings Cruise Bookings Car Rentals Worldwide Excursions & Local Attractions Escort Services, Meet & Greet Services Railway Reservations

Our Growing Network

Country

Branches

KUWAIT

DOHA • MUAITHER • GHARAFFA • KHARTIYAT • INDUSTRIAL AREA •

AL KHORQATAR

GUANZHOUCHINA

MANAMABAHRAIN

KUWAIT CITYKUWAIT

MADINA • GASSIM • DAMMAM • JEDDAH •

ABHA • RIYADH • THUQBA • TAIF • JEZAN • HAIL •

YANBU • AL JOUF

KSA

SHARJAH • DUBAI • ABU DHABI • AJMAN • FUJAIRAH • RAS AL KHAIMAH •

UMM AL QUWAINUAE

DELHI • AHMEDABAD • MUMBAI • JAIPUR • NAGPUR • PUNE

HYDERABAD • COIMBATORE • GOA • BANGALORE • CHENNAI •

KOZHIKODE • KOCHI • THIRUVANANTHAPURAM • KOLKATA

INDIA

Page 7: Where all journeys begin - cozmotravel.com · Hotel Bookings Cruise Bookings Car Rentals Worldwide Excursions & Local Attractions Escort Services, Meet & Greet Services Railway Reservations

Al Sayara provides hassle-free and complete vehicle rental solutions that you can trust. Wherever your road takes you, Al Sayara keeps you on track, meeting your requirements with a diverse, modern and reliable fleet, from a wide selection of well-known manufacturers.

Instead of being occupied with the what ifs, get TUNE PROTECT Travel Insurance by Cozmo Travel when you travel domestically or internationally. From trip cancellation to baggage loss, delays and personal accidents, we've got you covered. So leave your worries behind and let us deal with them instead.

Our Group Companies

Airlines, GSA

#Offline GSA - GCC & Northern Emirates

Page 8: Where all journeys begin - cozmotravel.com · Hotel Bookings Cruise Bookings Car Rentals Worldwide Excursions & Local Attractions Escort Services, Meet & Greet Services Railway Reservations

Cozmo Travel fundamentally develops innovative and customised Corporate Travel Management Programs as we believe every client is different, with different travel policies and different travel objectives. Cozmo Corporate Travel Management provides clients with a complete interpretive travel program check, to determine a tailored management solution.

AssessWe analyze your travel behavior, benchmark your performance and identify potential savings.

DesignWe create a travel policy, business plan and Service Level Agreement to match your travel program strategies.

NegotiateWe negotiate with industry suppliers to secure the best rates for your travelers.

CommunicateWe educate your people on the benefits of the travel policy to boost compliance and drive bottom line savings.

MeasureWe measure your performance using tailored reports and update your travel policy and program solutions as your needs change.

Cozmo Consulting

STRATEGIC

CONSULTING

Mea

sure

Educ

ate

Continuous

Assessm

ent Identify

Benchm

ark

MonitorManage

Des

ign

Impl

emen

t

FlexibleBusiness model

Offers ScalabilityDuring Program

Evolution

Tailored AccountManagement

StrategicPartnership Plan

TechnologySolutions

ConsolidatedMIR

Managed TravelProgram

DeliveringMeasurable

Results

Process & PolicyManagement

SupplierStrategies

Change &Communications

KnowledgeManagement

Page 9: Where all journeys begin - cozmotravel.com · Hotel Bookings Cruise Bookings Car Rentals Worldwide Excursions & Local Attractions Escort Services, Meet & Greet Services Railway Reservations

HolidaysCozmo Travel provides both inbound and outbound holiday packages across the globe based on various seasonalities and interests. With our online booking platform you get access to many holiday packages catering to all your needs.

Leisure tours and packages

Fixed departures

Incentive holidays

Special interest and religious trips

Adventure tours

Educational tours

Specialised holiday consultants

Corporate travel

Dynamic packages

Page 10: Where all journeys begin - cozmotravel.com · Hotel Bookings Cruise Bookings Car Rentals Worldwide Excursions & Local Attractions Escort Services, Meet & Greet Services Railway Reservations

Cozmo Travel Booking Engine – B2B & B2C, Cozmo CRM, Cozmo EMIS, Cozmo EPO & DMS (Document Management System)

With powerful front office, Mid office and back office systems, Cozmo Travel has a state-of-the-art online system fully integrated to the CRS providing online booking engine B2B and B2C, online invoicing, customer profile updates, emailing and faxing and other relevant activities. Cozmo Travel adds value to its customers and partners by supporting with necessary hardware and software functionalities.

All our locations are completely integrated and remotely managed.

Our In-house Developed IT Products

Our InfrastructureNetwork OS MS Windows 2008 R2/2012 Enterprise, Linux

Servers IBM, DELL, HP

Routers CISCO

Database Oracle & Microsoft SQL 2008 R2

Call Center In-concert Allegro Contact Center Technology

Cozmo Travel understands that technology is the way forward and therefore it is continuously investing heavily to ensure that its employees, customers and partners are equipped with the latest IT technology. Our hardware and software are supported by highly trained and experienced IT professionals managed by the Cozmo head office.

Information & Technology

Page 11: Where all journeys begin - cozmotravel.com · Hotel Bookings Cruise Bookings Car Rentals Worldwide Excursions & Local Attractions Escort Services, Meet & Greet Services Railway Reservations

Travtrolley Online Portal

Key HighlightsAPI support

White label

Supplier inventory

Payment gateway

Hotel extranet

Holiday packages

24/7 Support

Key BenefitsSingle sign on for multiple services

Flights, hotels, UAE activities, packages, travel insurance, OKTB & global sightseeing

First portal to offer OKTB services

Multiple airline deals available

The Travtrolley B2B online portal is a one stop travel shop offering access to all travel services including airline tickets, hotels, travel insurance, tours & excursions, holiday packages, car rentals and various other travel related services. Travtrolley represents the most comprehensive online travel portal for the travel business allowing our partners to serve their customers more efficiently, also features an inbuilt accounting and reporting system as well as multiple inventories integrated into the portal.

Page 12: Where all journeys begin - cozmotravel.com · Hotel Bookings Cruise Bookings Car Rentals Worldwide Excursions & Local Attractions Escort Services, Meet & Greet Services Railway Reservations

VERSION:032018

Introducing a newTRAVEL ICON

AIRLINES | HOLIDAYS | HOTELS | VISA gocozmo.com

Page 13: Where all journeys begin - cozmotravel.com · Hotel Bookings Cruise Bookings Car Rentals Worldwide Excursions & Local Attractions Escort Services, Meet & Greet Services Railway Reservations

Follow usHead Off ice: 600 524444, Corporate Off ice : +971 44065888, Saudi Arabia : +966 114818600, Qatar : +974 44073444,

Bahrain :+973 13350111, Kuwait : +965 22254074, India : +91 2271004499, China : +86 20 28120424