who-1
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who-1TRANSCRIPT
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Background
Some people are so hard struck by illness that they cannot continue working. They become sick
listed, and hence begin being absent from work.
In Sweden 4.6% of those who work are longterm sickness absent !"#. Inability to work due toillness and the subse$uent economic loss cause a great deal of problems in estern welfare
societies.
&uch is known about risk factors for being longterm sicklisted, but there is still too little
known about its 'arious aftermaths.
(re'ious research describes that people who are sickness absent face changes in areas like health,
work , relations with family and friends , and economy.
They describe that in the beginning of the absence the e)perience was positi'e and a chance to
rest. *fter some time, howe'er, the e)perience turns from positi'e into a negati'e circle of pain,inacti'ity and isolation, which leads to indifference.
+ther studies describe that the period of sickness absence changes a persons selfimage and life
goal-life rhythm, and causes feelings of e)clusion, shame and social stigma.
*fter a few months of sickness absence, the probability of returning to work decreases
drastically. The rapid deterioration of the probability of returning to work indicates that sickness
absence and particularly longterm sickness absence entails processes that somehow
undermine and decrease peoples work ability and health and cause all the abo'ementioned
changes/ research on people recei'ing disability pension confirms this.
0isability pension recei'ers ha'e higher health care utili1ation, lower $uality of life and higher
risk of premature mortality than do people who work , e'en when the disease causing the
disability is ad2usted for !"3#. There is also e'idence that work is generally good for ones
general wellbeing , mental and physical health, and that unemployment is strongly associated
with poorer health !"#.
*lth ough sickness absence is a large problem, little research has engaged in describing the
e)periences of the sickness absent people and the accompanying changes in life. The aim of this
$ualitati'e study was to describe, analy1e and understand longterm sicknessabsent peoples
e)periences of being sicklisted.
Methods
The study used a $ualitati'e and descripti'e design with a phenomenological approach.
The method offers a way to gain knowledge of peoples e)periences of different phenomena.
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The phenomenon in this study was sicklisting. hat does it mean to be sicklisted5 hat does it
mean to not be able to work because of illness5 hat are the aftermaths of life as a sicklisted
person5 ow is ones lifeworld changed5
Sample
The study was conducted in three municipalities in central
Sweden in 78"". The sampling was purposi'e with the
goal of ma)imum 'ariation to attain di'erse li'ed e)periences and perspecti'es of longterm sick
listing. The municipalities were chosen based on their differing le'els of sickness absence9 one is
rated low, one medium and one high.
The final sample comprised of "6 participants , nine women and se'en men. :ine of them were
fully sicklisted, while se'en were parttime sicklisted. They were aged between 3" and 64
years , and had 'aried educational le'els. Three had been born abroad, but had li'ed in Swedensince childhood. Before being sicklisted ele'en of the participants were employed, three had
their own company, one was a student, and one was unemployed. The selfreported causes of the
sicklisting were back problems , psychiatric problems and cardio'ascular problems.
0ata collection
The data were collected through semistructured indi'idual inter 'iews to gain rich descriptions.
The a'erage duration of the inter 'iews was 48 minutes ;range "6 6"<, and they were recorded
digitally.
0ata analysis
The inter'iews were 'erbally transcribed and analysed. The analysis followed the four steps of
=iorgis analysis process9
". >eading the data9 *ll the printed inter'iews were read se'eral times by all authors ;two nurses
and one physician< until a sense of the whole was attained.
7. Breaking the data into parts9 The te)t was di'ided into meaning units by the first author,
discriminating units that highlighted the e)per ience of being sicklisted . In this step, the
analyser tried to embrace the phenomenological attitude and bracket the preconcei 'ed perceptions of how it is to be sicklisted . The analyser tried to be what =iorgi describes as ?
disco'eryoriented@ and sens iti'e to including une)pected descriptions. The $uestion ? 0oes this
describe how it is to be sicklisted5@ was used as help in this step. The descriptions were put into
a scheme. using =iorgis phenomenological method
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3. +rgani1ing the data9 *ll the meaning units were e)amined, probed and redescribed in a more
scientific language while still re'ealing the original e)perience. The descriptions formed ?
re'elatory themes@ . The $u estion ? hat doe s it me an to be longterm sicklisted5@ was used
to remain focused on the aim of the study . &any of the themes coincided and could be merged,
and it appeared that they belonged to three different main themes.
4. A)pressing the structure of the phenomenon9 The essential re'elatory themes, along with the
main themes , were laid out for an o'er all scrutini1ation, after which an essential structure of the
phenomenon emerged ; Table 3<. To find the essence, the main themes were used as $uestions,
for e)ample ?hat does it mean to step out of working society5 hat does it mean to follow the
steps in the rehabilitation chain and to ha'e numerous encounters with professionals5@
>esults
The essential meaning of being sicklisted was the loss of independence ;igure "<.
Independence was lost when the participants, due to illness, had to stop working and start relyingon the state for support. &ost of the participants e)perienced their present life as a constant,
uncertain ?pending@ while being $uestioned by authorities and society. They were all e)posed to
the social insurance rules and obliged to follow the steps in the rehabilitation chain but it affected
them differently. * few e)perienced being treated well in encounters with professionals and went
through changes that ultimately led to a better life, whereas many e)perienced not being treated
well, which caused impaired confidence in themsel'es and in authorities
Stepping out of working society
The participants in this study e)perienced that their illness pushed them to the point where they
could no longer cope with the effort re$uired to work. They had to stop working to start healing/
e'en though they wanted to work, they were not able to.
>est
The sicklisting turned into relief, when they finally got the possibility to rest after ha'ing
struggled for a long time. They described rest as a prere$uisite for gaining energy to cope with
li'ing and start healing. Some described being unaware of the need to rest but being urged by
relati'es to seek care.
aiting in uncertainty
Se'eral of the participants could not recall how they had spent their first months of being sick
listed.
*fter the first period, the waiting started it was long, and it was a waiting in uncertainty.
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The uncertainty was described as stressful, and as causing worry that they would not know when,
or if, their body would regain its former strength or if they would get an appointment with the
specialist.
The waiting filled their days, and they described that after a time without routines they became
passi'e, inacti'e, unmoti'ated and e'en apathetic.
Changed selfperception
*ll of the participants e)pressed that they wanted to work , but that their body and the illness
symptoms restrained them. The feeling of wanting to work but not being able to was described as
not being a complete human being or as being a secondclass human being. The things they used
to cope with, and used to do well, no longer worked. This changed their perception of
themsel'es.
Stigmati1ation
Being sicklisted was accompanied by a feeling of being $uestioned by both society and the
authorities. Some participants described that society started to look at them differently when they
be came sicklisted. They e)pressed being stigmati1e d and e)pe cted to beha'e and look in a
certain way.
Changed economic conditions
&ost of the participants economic conditions had changed for the worse. ith the reduction in
income came changes in life. The deterioration in economy was described as a failure, as they
could no longer pro'ide for their family. The feeling of not being able to support their family was
hard to bear, and made them feel worthless and ashamed.
ollowing the steps in the rehabilitation chain
Being sicklisted meant being obliged to follow the steps in the rehabilitation chain to be entitled
to support and rehabilitation .
eelings of powerlessness
&ost of the participants described feelings of powerless ness in the process of being sicklisted.
They felt forced to follow the steps in the chain, as they would not get their allowance otherwise.
:umerous encounters with professionals
Being longterm sicklisted entailed being e)posed to numerous encou nters with professionals
these could be physicians , rehabilitation professionals , officers at the Social Insurance *gency,
and sometimes officers at the municipality and the (ublic Amployment Ser'ice.
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Being $uestioned
The professionals described abo'e were assigned to $uestion the sicklisted indi'idual based on
their authoritys 'iewpoint and assignment, in relation to the sickness insurance during the sick
listing process and rehabilitation. Being continuously $uestioned caused most of the participants
to feel they were not belie'ed or listened to, and as if their credibility was $uestioned.
=etting mi)ed messages and sitting inbetween
Some participants e'en e)perienced that different authorities professionals started $uarrelling
about their work ability and capacity to work during the reconciliation meeting. a'ing to sit and
listen to others discussing their abilities , inabilities and future and arguing about it was described
as humiliating and as feeling meaningless.
0isrespectful encounters
The participants described being disrespectfully treated at the negati'e encounters. Thedisrespect was e)pressed, for e)ample, in the professionals beha'iour and language.
>espectful encoun ters
The participants described the positi'e encounters as allowing them to meet with fine
professionals who asked what they wanted and how they felt, to be listened to, and to recei'e
helpful rehabilitation. * few participants described entirely positi'e encounters with
professionals , but most of them had both positi'e and negati'e e)periences
Discussion
The most conspicuous findings in the present study were that stopping working brought many
changes , that the part icipants had feelings of powerlessness in the process , and that they
e)perience d offen si'e treatment and-or encounters with profess ionals. The uncertainty in
waiting while being sicklisted seemed to be especially stressful for the part icipants. This is
earlier described in one study of returning to work!"7#. +ckander and Timpkas ! # findings , tha
t after some time of sick lea'e the e)perience turns from positi'e into a 'icio us circle of
inacti'ity and iso lation, confirm the presen t studys finding s of a changing process not only in
e 'ery day lifebut also personally. Being away from work changed who they were and this
seemed to make them dislike themsel'es. (re'ious studies on sicknessabsent indi'iduals also
describe lowered selfimage and selfefficacy !6,D,"8"6#.
The participants sicklisting caused by their illness changed their social status. The social
science theory of status incongruence, first described by Eernon and Buffler !38# and later by
Fundberg, Gristenson and Starrin !3"#, addresses this problem. Being in status incongruence
entails a discrepancy in ones status positions/ for instance, ha'ing a high education but a low
status 2ob or, as in the present study, not being able to cope with working due to illness and
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becoming dependent on allowance. This status difference ;incongruence< is psychologically
stressful, causes shame, and is related to health problems in the long run !38,3"#. Thus, due to
their illness the participants ?lost@ their status when they lost control o'er crucial decisions in
their own li'es, and as a result felt stressed and ashamed. Some studies suggest that it is the
shaming e)perience that is the depleting negati'e power in the change processes for both people
who are sicknessabsent and people with bad finances !37,33#.
:o longer being able to work and support oneself, and therefore feeling like a ?loser@, is also
most likely also influenced by norms in society. Swedish people are known to highly appreciate
independence, and it is a political and social norm that one should stay independent and
contribute to the welfare state by working. In alignment with ?the Swedish model@ !34#, you
ha'e the right to recei'e benefits when your work ability is reduced or disappears altogether due
to illness or disability. Still, the norm is to work/ thus not working means not contributing, not
being ?normal@, and being e)cluded from society. *ccording to the norm in society, the
participants in the present study did not fit in and they described the feeling of being stigmati1ed.
Similar e)periences of feeling stigmati1ed are described in, for instance, a study from the Hnited
Gingdom in which people with chronic fatigue syndrome e)perienced claiming welfare benefits
as 'ery distressful and as causing feelings of stigma !"6#.
The o'erall feeling of losing ones independence seemed to be closely linked to the fact that the
participants were obliged to follow the steps in the rehabilitation chain. If they did not do as the
regulations said, they would not get their allowance. They had lost their independence in
choosing what would be best to do in order to reco'er, and they did not ha'e the power to say no.
Some of the participants who had had especially bad e)periences seemed to ha'e de'eloped a
permanent distrust of the professionals they met. The abo'ementioned theory of incongruence
has been found to be associated with a lack of social trust and to undermine confidence in
economic and political institutions !3"#. So, the participants e)periences of status incongruence
in combination with disrespectful encounters most likely contributed to the impaired confidence
they seem to ha'e in authorities.
ðodo logical discussion
The present study presents sub2ecti'e data, and the researcher is a tool in the analytic process.
or trustworthiness, Fincoln and =ubas $ualitati'e criteria for conducting and assessing
$ualitati'e research were followed !3#. Credibility was stri'en for by attaining the
phenomenological attitude through the analysis and the description of the findings. To bracket preconcei'ed assumptions, the first author wrote down her thoughts about the e)perience of
being sicklisted before starting the inter'iews. *nother important step was to a'oid reading
theory literature that might influence the analysers to disco'ering themes which ?fit@ into
e)isting theories or models while forming the phenomenons structure. The authors also
discussed how their preconcei'edide as affected the search for structure in themes and essences
throughout the analysis process. The descriptions of the study in the methods section account for
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the criterion of dependability. hen presenting the findings, the main and re'elatory themes we
reconsolidated in $uotes from the inter'iews to allow the reader to go back to ? the things
themsel'es@, as described by usserl!74# and as a part of stri'ing for confirmability. The study
was discussed with researchers outside the research group se'eral times at seminars to enhance
reflection during the analysis and to form confirmability. The sample is small but ne'ertheless it
is most likely similar to longterm sick listed patients in primary health care centres in Sweden,
e)cept for the loss of sicklisted with foreign background. Transferability to these settings should
be possible. e do not know the reason to why the in'ited with foreign background declined
participation, but se'eral of them had difficulties to communicate in Swedish when contacted by
telephone. To offer use of interpreter might ha'e changed their decision. ow their e)periences
would affect the findings is unknown. The present findings can be useful for all professionals
working with sicklisted persons in trying to understand how the e'eryday life of a sicklisted
person can change, and how to offer appropriate support. The participants were all ill, and it was
not easy to distinguish the e)perience of sick lea'e from that of illness. This should be kept in
mind when reading this paper.
Conclusions
Sicklisted can e)perience the process of being on longterm sickness absent as 'ery negati'e.
The negati'e e)periences are linked to conse$uences of stopping to work, conse$uences of
social insurance rules and to negati'e encounters with professionals handling the sickness
absence. A)periences can also be positi'e, but in the present study it was few. Issue for further
research are to e)amine how sicklisted e)perience participation in the process. There is also a
need to further e)amine how e)tensi'e the negati'e e)periences are, and how they affect sick
listed peoples reco'ery and return to work