who is aci sept 2011
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Affinity Center InternationalTRANSCRIPT
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ACI Company OverviewACI Company OverviewExperienceKnowledgeCommitment
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ACI Focused on AssociationsACI Focused on Associations
• Mission driven• Believes associations deserve more• Built specifically to serve association• Wants associations to achieve their
mission • Association strength is vital for business
success and growth• Making members happy
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ACI MissionACI Mission
To be the trusted ally and source for developing affinity programs that generate funds for associations of any size and that create value for sponsors and members of
associations.
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The Association Affinity Landscape
The Association Affinity Landscape
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Market SizeNon-Profit & Association Market Size 1.29MM Organizations
Non-Profit & Association Market Size 1.29MM Organizations
*2009 ASCE Study * Includes Alumni Associations and Foundations. Does not include Residential Community Associations (250K).
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Association FundingOperating funds generated from:
Association FundingOperating funds generated from:
*2009 ASCE Study
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Issues Facing AssociationsIssues Facing AssociationsNon-Dues Revenue Growth
Value of Membership
Social Responsibility
Private Sector CompetitionMember Consolidation
Lobbying Criticism
Retaining Workers
Association Consolidation
Trade Show AttendancePartneringInternet
Support from Sponsor Companies
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Research ASAE Research Shows ASAE Research Shows Impact of Membership
Revenuesin Coming Year
Impact of Membership Revenues
in Coming Year Sponsorship DollarsSponsorship Dollars
*2010 ASCE Study of Association Executives
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*2009 ASCE Study
ASAE Research Shows ASAE Research Shows
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Benefits To Associations• Grow value of sponsorship & membership• Need to grow non-dues revenue• Tap into buying power of members• More than co-branding for sponsors• No charge to the association for any ACI
programACI supports associations of any size building marketing and affinity programs to grow value and funds.
ACI supports associations of any size building marketing and affinity programs to grow value and funds.
Service
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The Value to YouThe Value to You
From Seedling From Seedling To Thriving OrchardTo Thriving Orchard
A few members doing what they normally do can generate consistent funds every year.
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A Complete Line of Solutions to Fit Associations of Any Size
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• The Loyalty Program that links associations, members and partners/sponsors
• Associations build membership value and generate non-dues revenue
• Members earn Links loyalty points• Affinity Partners get better ROI out of program
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Targeted SponsorshipTargeted Sponsorship
Driving Targeted & Reportable ResultsTargeted Sponsorship
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CMG Study 2009
Loyalty Program Impact On Buying:
Customers who join loyalty program attached to a credit card will almost immediately spend more on that card by a multiple of 2 or 3 times what they were spending on the same card before they joined the associated loyalty program.
The second and far more significant behavior change occurs when the customer makes their first redemption for a reward. At this point their spend on the card increases again by a factor of 3 to 8 times their pre-loyalty program spend.
Loyalty Programs With LiftLoyalty Programs With Lift
Do Loyalty Programs Work?
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Maritz Top of Wallet Study:- 63 percent of current and prospective debit and credit card rewards program participants said they would choose a card that allowed them to earn more points by shopping with a specific merchant over other cards.
Maritz Top of Wallet Study:- 63 percent of current and prospective debit and credit card rewards program participants said they would choose a card that allowed them to earn more points by shopping with a specific merchant over other cards.
Dog Lover
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• Point based program participants outspend
non-participants an average of 2.5 to 1
• Number of purchasing transactions increase
by 53%
• Value of purchases will increase by 51%
Loyalty Point Program Research
Loyalty Point Program Research
Maritz Loyalty ResearchLoyalty Point Program Research
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• Rewards that matter
• Easy to redeem• Choice in rewards• Tracking &
awareness• Small to big
rewards
Keys to Program Success
Keys to Program Success
Key to Program Success
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• Unique offering of prepaid gift cards for association members
• Generates non-dues revenue for the association that is an affiliate
• Co-branded website for association• No cost to the association
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ConclusionConclusion• Programs and Products Built for
Associations of Any Size• New Membership Value Options• No Cost to the Association• Non-dues Revenue Opportunities• Affinity and Loyalty of Members to
Association and Partners/Sponsors
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ACI Leadership ExperienceACI Leadership Experience• Backed by the leading loyalty and motivation company in the world
with over 115 years of experience and over 3,300 employees worldwide
• Leader of ACI was the project leader for the team that built and patented the first stored-value point-based reward card technology platform specifically for the incentive marketplace
• Leader of ACI helped to launch American Express Incentive Services, LLC - recently renamed Intelispend
• ACI leader active in associations and has lead non-profit organizations• ACI leadership has experience supporting national associations and
generating results• ACI's affinity programs and services are supported by products and
technology that have been proven and utilized by many companies across the U.S. and internationally.
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The Basics Remain Vital in Times of Crisis
The Basics Remain Vital in Times of Crisis
"This (recession) is not the time to retreat or retrench … on the contrary, fundraisers should be spending more time with donors, sustaining and building relationships that will endure when the economic situation has stabilized."
– John Lippincott, President