Denise Swett - Foothill College Associate Vice President, Middlefield Campus & Community Programs

CTE/Tech Prep/SB-70 GrantsProfessional DevelopmentCareer & College ConnectionsNoncredit Division

Valerie Kisiel – Innovative Educators

Online professional developmentOn-Demand Student Success WorkshopsOnline advisor in addition to IE workCombined, IE staff has over 45 years of experienceWorking to improve services to students for the past 10 years

Who?

1.Are you?

• Student Services• Academic Services• Faculty• Other

2.Do you offer online advising, counseling or tutoring sessions?

3.Do you currently offer 24/7 online resources or services for students?

Who is out there?

What are the goals for today?

1. Think outside of the box

2. Do more with less

3. Restructure the way we serve students

 

Online Education & Services

Online enrollment increased by what percentage from 2001-2009?

A. 50%

B. 75%

C. 543%

D. 832% (US News & World Report, Sept. 2010

http://www.usnews.com/education/online-education/articles/2010/09/22/online-degrees-learn-more-before-you-enroll

 

1. Most people want information online

Convenience is king

 

Non-Traditional StudentsWhat percentage of today’s students are considered non-traditional?

A. 35%

B. 45%

C. 75%

D. 85%

http://www.educause.edu/EDUCAUSE+Quarterly/EDUCAUSEQuarterlyMagazineVolum/FutureofHigherEducation/199391

 

2. Outside Commitment Overload

Multi-Tasking is a must!

 

Doing More with Less

More Students + Less $$$ =

Doing More with Less

http://broadcast.dcollege.net/drexel/published/500/568/3W/bH/568_18337_214010.m4v

 

3. Times have changed

Old School

New School

 

3 things that are clear to us

 

1. Most people want information online • Convenience is king

2. Outside Commitment Overload • Multi-Tasking is a must

3. Times have changed• Old School – New School

 

Solutions

• Podcasts/Vodcasts

• Online Student & College Services

• Web Conferencing

• On-Demand Videos

Social Networking - Ning

DEFINITION A podcast is a series of audio or video

digital-media files which is distributed over the Internet by syndicated download, through

Web feeds, to portable media players and personal computers. ~ Wikipedia

Podcasts/Vodcasts

UsesInstructional

LectureTest ReviewGradingSupplemental information

TutoringLots of free tutoring podcasts

Language example

AdvisingFaculty member talk about programCourse descriptionsRegistration steps

Exampleshttp://www.itunes.emory.edu/index.html

http://itunes.apple.com/us/itunes-u/student-services/id390961657

http://itunes.stanford.edu/

Social Networking - Ning

Is this the best delivery option for the content?

People to include in the discussion

Cost Software needed How to make it happen Marketing

Implementation

Steps to Implementation

Online Student Services

GOOD PRACTICESFast access to information

Accurate and current informationStudent friendly site design and navigation

ADVANTAGESAvailable 24/7: repeatableWatch with parents/family

Can be available in multiple languages

CHALLENGESLack of “personal touch”

Not all students have computer access or skills

What is Online Service?

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HOW DO WE USE IT?Career CenterCounselingFinancial AidOutreachCTE/VocationalClassroomParent Programs

Uses

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• Instant Response– https://foothill.intelliresponse.com/students/

•Advising– http://www.frontrange.edu/onlineadvising /– http://www.alamo.edu/sac/csd/olac/

•Chat– http://www.zazachat.com/news.aspx?newsid=23

– http://solutions.liveperson.com/customers/uno/overview.asp

– http://b27.cc.trincoll.edu/weblogs/sta/2010/10/moodle_chat.html

Examples

Social Networking - Ning

Is this the best delivery option for the content?

People to include in the discussion

Cost Software needed How to make it happen Marketing

Implementation

Steps to Implementation

Social Networking - Ning

DEFINITIONWeb conferencing is used to conduct

live meetings, training, or presentations via the Internet.

EXAMPLESWebex, NetMeeting, Yugma (free),

Adobe Connect, Elluminate

Web Conferencing

Uses•Student Services

•Orientation•Live online orientation•Parent orientations •Get Started Sessions•Advising, Financial Aid and Career•Synchronous online advising

•Instructional•Online course/lectures•Online, synchronous office hours

•Instructional Support•Online presentations – supplemental instruction•Online Tutoring

•Example - http://www.studentaffairs.duke.edu/nsfp/programs-services/sts

Social Networking - Ning

Is this the best delivery option for the content?

People to include in the discussion

Cost Software needed How to make it happen Marketing

Implementation

Steps to Implementation

DEFINITIONThe ability to deliver a movie or other

video program to an individual Web browser or television whenever the

user requests it.

On-Demand Videos

Instructional 1 minute paper, borrowing money, endless videos on YouTube

MotivationalSearch for inspirational speakers and stories

TED: http://www.ted.com/talks/richard_st_john_s_8_secrets_of_success.html

Student Success/SupportFYE, Learning Center, Tutoring, Student Life, Supplemental InstructionStudentLingo - https://www.innovativeeducators.org/retention_s/77.htm

Examples

YouTube – www.YouTube.com Common Craft - http://www.commoncraft.com/TED: http://www.ted.com/StudentLingo - https://www.innovativeeducators.org/retention_s/77.htm

Uses

Online ExplanationsCommon Craft

http://www.commoncraft.com/borrowing-money

TED

http://www.ted.com/talks/lang/eng/richard_st_john_s_8_secrets_of_success.html

StudentLingo On-Demand Student Success/Support Workshops

Interactive video-based workshops, action plans & valuable resources

Maximize Your College ExperienceWhat Makes a Successful StudentExploring Careers & Choose a MajorMastering the InterviewingResume Writing

Time Management Conquering Procrastination Financial Literacy Stress Management Financial Aid Basics

Discover Your Learning StyleStudy Tips & Note-TakingTest Anxiety and Test-Taking SkillsAvoiding Plagiarism

Topics

Academic & Career Exploration

Personal Management

Learning to Learn

Goals of SLGOAL = Help students achieve their academic, personal and career goals

GOAL = Help students be more prepared for appointments

GOAL = Allow counselors and tutors to spend quality time with students.

GOAL = Give faculty access to workshops to use in or outside of class

GOAL = Provide useful information to all students 24/7

Demo

http://studentlingo.articulate-online.com/5124916650

Action Plans

Topics

Engaging Activities

Topics

Spanish Version

Advisors and Career Counselors First Year Experience Orientation Online Learning Learning Centers/Student Success

Programs Tutoring Programs Faculty Parent’s Programs

.

Uses

www.StudentLingo.com

+Your Access Code

More Information: www.innovativeeducators.comemail: StudentLingo@ieinfo.org

or phone: 1.303-775-6004

How does it work?

Feedback from Faculty

Thanks for sending me the link to the Student Lingo Workshops. I used the Resume Writing

and Cover Letters with my class and thought it was excellent.

Are there more Student Lingo workshops available for faculty to use in our classes? The students really got a lot of great information

from the Interviewing workshop.

Feedback from StaffI watched the "Choosing a Major" workshop andloved it! This is exactly what Karen, James, and

I have been working on for the last year. Nothaving the technical know how, our presentation

does not look or sound as great as this.

We love the videos! We have used them with students who are on probation/suspension. We have given them to our professors teaching our

first year experience classes. The responses have been very positive. Please let us know if

you develop any new titles.

Student FeedbackOverall the workshop was very helpful, but the most important thing I learned it today was know how pay

attention and assess my study skills which help me relax and relieve the anxiety.

I rate her presentation as an excellent because the examples she gave were from students. She also discussed the most important issues the student may face that hinder

him/her from focusing and loosing academic progress.

Overall all the strategies discussed in the workshop are very helpful. The most helpful and beneficial strategy is cognitive

restructuring. Turning something into a positive by self-reflection.

ProblemsStudents don’t attend student success workshops,

because they cannot make it to campus or they don’t think they will use the information. They

need the information when they need it.

Students miss critical class lectures due to absences.

I need to provide data to the administration showing that students need online on-demand

services.

SolutionsACCESSIBLE

Access the site 24/7. Just in time training. Example: a student is taking a test the next day and needs multiple

choice strategies. Students access the workshop from home preparing for the test.

ENGAGINGInteractive and effective presentations, action plans and

resources. All workshops are practical and can be applied immediately.

COST EFFECTIVEServe students (incoming and current), faculty, staff and

parents for one low price. We do the work for you! TRACKABLE

We can run monthly reports for you so you know how many students are viewing each workshop.

Next StepsBrainstorming other versions geared

toward specific student populations• Veterans• First Generation• Adults• Online Learner• Parents

To learn more about StudentLingo, go to www.innovativeeducators.org

and click on Test Drive StudentLingo.

Next Steps• Identify 3 tools you can use to improve online

student support

• Determine which departments on campus would benefit from the tools discussed

• Develop a plan for implementation• Find out what students want – survey or

just ask• Create a task force• Cost• Staff time• Technology support involved in

implementation

Social Networking - Ning

Is this the best delivery option for the content?

People to include in the discussion

Cost Software needed How to make it happen Marketing

Implementation

Steps to Implementation

Questions

Contact Info

Denise Swett, Ed.D.Associate Vice President,

Middlefield Campus & Community ProgramsFoothill College, CA

swettdenise@foothill.edu

Valerie KisielInnovative Educators

val@ieinfo.org