Wholesale DistributionMicrosoft Dynamics™ NAV

Solutions for Wholesale Distribution

NameTitleMicrosoft Corporation

Agenda

• Industry challenges and trends• How technology can help• Solution benefits• Customer evidence• Partnering for success• Conclusion

Industry Challenges

• Tight margins• Inventory management

– Eliminating excess and dead stock– Balancing carrying costs against order fill rates– Streamlining warehouse operations– Reducing shrink and waste– Capitalizing on just-in-time (JIT), cross-docking,

and drop-ship opportunities

Industry Challenges continued

• Competition for customers– The need to innovate and add value to earn

customer loyalty– Managing service, warranties, and maintenance– Online and self-serve options

• Cost control

Industry Trends

• Increasing customer demands– Service and speed– Electronic data interchange (EDI) and vendor-

managed inventory (VMI)– Regulatory and compliance initiatives

• Increased globalization– Lead times – Language and currency issues– Global competition

How Technology Can Help

• Manage inventory based on data• Streamline processes and workflows• Link people, products, and information• Enhance operational and management

insight• Empower your workforce for productivity

• Connectivity– Operations, financial, shipping, and labeling

– Traceability, automated data collection system/radio frequency (ADCS/RF) and compliance initiatives

– Inventory management across multiple sites

IT Challenges

• Legacy technology– Integrating fragmented systems– “Tech fatigue” from broken promises

• Cost-efficiency– Scalable systems to support growth– Long-term flexibility

IT Challenges continued

Microsoft Dynamics NAV

• Boost inventory control and replenishment• Integrate shipping and labeling into order

fulfillment and invoicing• Increase timely visibility into product and

customer profitability• Empower employees for productivity• Free management to focus on business

improvement and growth

Solutions for Wholesale Distribution

Increase Efficiency

Office Employees

Management

Collaboration, labor tracking, human resources

management

Suppliers

Profit visibility, improvement insight,

strategic decision-making

Warehouse coordination and optimization, directed put-away,

inventory management, order picking and processing, integrated shipping,

data and regulatory compliance

Sales and Customer ServiceAccount histories, pricing, available-to-promise, order

entry, warranties, service/support

Operations

Replenishment,e-commerce, supply

chain integration, logistics

CustomersCRM, e-

commerce, compliance initiatives

Maximize Inventory Value

• Improve replenishment – Create reliable forecasts based on past sales– Handle long lead-time items– Gain leverage with suppliers

• Better balance inventory cost and value • Safeguard customer expectations

– Track inventory more accurately– Look up available-to-promise quantities

Maximize Inventory Value continued

• Gain product insight– Manage margins, profitability, turns– Eliminate slow-moving and dead stock– Identify non-stock candidates– Anticipate seasonality and trends

• Ease inventory tracking – Maintain more accurate records– Support cycle counting and ADCS/RF

Optimize Your Warehouse

• Map inventory records to warehouse locations– Automatically direct put-away– Streamline picking processes

• Integrate ADCS/RF technology or automate over time

• Capture cross-docking and drop-ship opportunities

Streamline Order Fulfillment

• Save time – Reduce or automate manual processes– Automatically generate compliant manifests – Enable electronic ASNs and invoicing

• Integrate label creation and shipping• Avoid compliance penalties• Gain insight to eliminate bottlenecks and

improve process flows

Empower Employees and Partners

• Provide 24-hour access to data– Put up-to-date information at their fingertips– Easily drill down to details

• Give partners self-service– Empower customers to enter orders– Provide status information conveniently

• Enable global exchange– Work with partners in their own languages – Easily convert currencies

Gain Insight for Growth

• Simplify reporting– Monitor key indicators and trends– Streamline analysis with easy-to-use tools– Use an intuitive Microsoft Office Outlook® interface

• Take control of your data– Capture data for regulatory or compliance needs– Simplify charts of accounts by assigning dimensions – Maintain audit trails

• Data accuracy improved 90 percent

• Tailored warehouse processes reducing operational costs

• Increased profitability insight driving better customer relationships and higher sales volume

• Sharper competitive edge

• The company rolled out Microsoft® Business Solutions–Navision®, now known as Microsoft Dynamics NAV

• The solution provided quick insight and prevented the need to hire four more informa-tion workers—to pay for itself in a year from that cost savings alone

• The Westye Group wanted to replace its enterprise resource planning system, designed for manufacturers, with a more flexible solution that would support its dynamic reporting and business analysis requirements

The Westye Group—MidwestImproved visibility and lower costs

“Microsoft Navision [now known as Microsoft Dynamics NAV] has gained us enough time that we can now maintain the warehouse with military precision. As a result, our operational costs are down.”John Petrucha, Director of IT, The Westye Group—Midwest, USA

• Order processing time cut by more than 80 percent

• Integration of the supply chain boosted the bottom line

• Increased control over margins bolstered revenue in the first year

• Greater data visibility for decision-making

• The company rolled out Microsoft Navision, now known as Microsoft Dynamics NAV

• Since the rollout, DLI Portugal has completely integrated its supply chain and improved control over all aspects of its business

• DLI needed to replace a former parent company’s cumbersome legacy system with an autonomous, completely integrated business management solution

DLI PortugalOrder processing time cut 80 percent

“We have streamlined the entire [order processing] process, which resulted in DLI Portugal saving a considerable amount of time chasing orders or managing margins.”Luís Gonçalves, Marketing Administrator, DLI Portugal

Get Help Building Success

Customer need

Microsoft Certified Partner

Customizationtools Vertical solution

• Team up with a strong IT partner• Implement a tailored solution • Enjoy tools and support to build success

Conclusion

• A Microsoft Dynamics NAV solution can help you integrate critical information and processes to improve efficiency, enhance inventory profitability, and grow your business

• For more information:Talk to your Microsoft Certified Partner or visit www.microsoft.com/dynamics/nav

© 2006 Microsoft Corporation. All rights reserved.Microsoft, Microsoft Dynamics, the Microsoft Dynamics logo, Navision, Outlook, and Your Potential. Our Passion logo are registered trademarks or trademarks of Microsoft Corporation or Microsoft Business Solutions ApS in the United States and/or other countries. Microsoft Business Solutions ApS is a subsidiary of Microsoft Corporation. All other trademarks are the property of their respective owners. This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.