Wholesale Koyal Group Discounts and Promo Codes: FAQS

Ordering

•What are my payment options?•What is the currency for all prices?•Will I be charged sales tax?•Can I order by phone?•How do I know if my purchase has been confirmed?•Do you offer samples?•If an item is out of stock, when will it be back in stock?

International Orders

•Do you ship to Canada?•Do you ship internationally?•How do you ship internationally?•What is your policy regarding duties, taxes and brokerage fees?•How do I place my international order?•Why do we charge a $5.00 USD international shipping quote fee?•How do I pay for my international order?•How are international shipping and handling charges determined?•How long will it take me to receive my international order?

Shipping & Fulfillment

•How do I check on the status of my order?• What are my shipping options?•How are shipping and handling charges determined?•Will I receive a shipment confirmation?•If I place my order today, how long does it take to receive my order?•Do you offer same day shipping?•Do you offer Express shipping?•Do you offer rush processing?•Where will KoyalWholesale.com ship my order?•When should I use signature confirmation?•What qualifies for free shipping?

Return Policy

•What is your return policy?•What do I do with damaged or defective products?•What is your glassware policy?•What happens if I am missing an item?•How do I change or cancel my order?

Special Services & Programs

•Does Koyal Wholesale have an affiliate program?•Does Koyal Wholesale have a wholesale program?

Contacting Koyal Wholesale

•How can I provide customer feedback?•How can vendors submit a product for review?•I am with the press, whom do I contact?•Whom do I contact about partnership opportunities?•Whom do I contact for general inquires?

 Regulations & Compliance

•Proposition 65 Warning

Security & Privacy Policy

•What is Koyal Wholesale's privacy policy?•How does Koyal Wholesale safeguard my information?•How does Koyal Wholesale use my personal information?

About Koyal Wholesale

•What are Koyal Wholesale's hours of operation?•Where is Koyal Wholesale located?

Documents

•Are we shipping your order on a pallet or in a shipping container?•Are you a wholesale customer in California?  

Visit our website:http://www.koyalwholesale.com/