who's the bot?
TRANSCRIPT
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Who’s the Bot?Shira WeinbergProduct Manager, Microsoft
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Chatbots are taking over
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2forces are combining to form a perfect storm and opportunity
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1Messaging app growth
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Mid 2015: Messengers took over social media
Source: Tech and Media Outlook 2016, active
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2Artificial Intelligence
Messaging app growth1
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Microsoft Xiaoice
Xiaoice is suggesting that these two should be girlfriend and
boyfriend
User engages in chat with Xiaoice
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Microsoft Tay
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Human assisted AI:M is a digital assistant that’s part AI, part human.
Facebook M
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Scheduling bots
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Cortana
Personal
Productive
Proactive
Gets to know me
Gets things done
One step ahead
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Cortana
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And of course… cat bots
Telegram bot store
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“bots are the new apps”Satya Nadella, CEO MicrosoftMarch 30, 2016
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Bots. Now in Skype.
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Based on a interviewing 20 personal assistants
Ways of communicating with PAs
53%
29%
15%
3%SMS and Messag-ing appsMailPhone callsOther
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1 It’s the same Cortana, available everywhere
2 Cortana is the one to help you find experts (discover bots)
3 Cortana holds your state and context and can pass it to the expert bot
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So… are they here to stay?