why choose us? - infinity abroad...why choose us? when was the last time you found yourself singing...

29603

Type of business:

Employer name:

City:

Website:

Job location:

State:

Restaurant, 50's Diner

Johnny Rockets of Myrtle Beach

MYRTLE BEACH

www.johnnyrockets.com

Johnny Rockets of Myrtle Beach - Broadway at the Beach

SC

PositionBroadway: Servers - Middle

Duties include but are not limited to: learning menu, taking food & beverage orders, taking to go orders for customers,

serving customers, singing, dancing, cleaning, side work. You must complete training before you can become a server.

You must learn and perform them while working. Must speak and read English on an advanced level. Shirts are oxford

style and must be long sleeved. Wait staff must purchase the uniform at $20 from first paycheck.

$2.15

advanced

Job title:

Job description and required skills:

English level required:

Hourly wage (before taxes):

Cultural exchange activities

Myrtle Beach has many international Work and Travel participants during the spring and summer months. There are many cultural activities throughout the seasons.

Employer Information

Position ID:

Zip: 29577

Why choose us?When was the last time you found yourself singing and dancing at work? If you're looking to make work fun again, Johnny Rockets is the place for you! If you enjoysmiling, singing, dancing, and are a very outgoing and friendly person, this is the job for you!

This is a fun 50's style dinner located at the ever popular Broadway at the Beach in Myrtle Beach, SC.

In most of the positions offered, you will have constant customer interaction. As well as getting a chance to meet locals and vacationing tourists (tourists primarily visitduring the summer) from all of the US and abroad who enjoy coming to Myrtle Beach for its fun family atmosphere.

All but kitchen positions require you to learn various dances to a variety of popular American songs from the 50's to present day. When the music starts, you will find aspot and start dancing - if you like, you may also feel free to sing along, as well. The dancing takes place both inside of the restaurant in front of the tables, on the top ofthe booths, as well as outside in front of the business to entertain to attract patrons walking by.

Please make sure to go online to www.johnnyrockets.com prior to your interview, if possible.

Page: 1Employer: Johnny Rockets of Myrtle Beach Position: Broadway: Servers - Middle

Is the employer willing to hire couples?

Is the employer willing to hire group of friends?

Are meals included?

Meals details (discount, cost, # of meals):

Do students complete an additional application upon arrival?

no

yes

yes

50% while working only

yes

no

yes-less1% tip share to hosts

no

Possibility to find a second job in the area yes

Additional comments regarding second job: Second jobs may be available, however; Johnny Rockets must be your first priority at all times. No

exceptions. You cannot ask your employer for a fixed schedule.

Number of days per week:

If so, is overtime paid at the rate of 1.5 hourly, after 40 hours of work per week?

Earliest start date:

Possibility of students getting more than estimated hours:

Latest start date:

Earliest end date:

7

5

yes

06/01/2016

slight

06/12/2016

09/10/2016

Latest end date: 09/15/2016

Does employer provide uniform?

Within a week

yes

Training is paid at a flat rate of $20.00 per day and you will not receive tips during this period on

average training lasts 3-5 days. After training when you start to receive tips, you will switch to an

hourly wage of $2.15 per hour, length of training varies per person. You will be required to dance

and be taught dance routines as part of your training.

Upon your arrival in Myrtle Beach, take a taxi directly to your housing in North Myrtle Beach to rest

and unpack. Orientation days are Monday & Thursday at 9 am. Do not be late! Make sure to arrive

15 minutes early. There is a possibility you will begin your training at that time. Do not show up to

employer with luggage. If you have not purchased your uniform prior to orientation or if you are not

sure of what you need to buy, the employer will be happy to take you to the store and help you to

buy your uniform. You will pay for the uniform at that time, the employer does not purchase the

uniform for you.

yes

yes

Cost of uniform: $55; Will be payroll deducted

Is uniform refundable?

yes

Tips:

Bonus:

Estimated hours per day:

Is a drug test required?

Specific instructions for arrival to employer:

How soon after arrival will participants begin working?

Is there possibility to change positions?

Are students required to wear a uniform?

Position Information

Is training required?

Conditions of training:

Is Skype interview required? yes

Second jobs require you to contact CHI at [email protected] or 1-800-432-4643 to receive the required form. The new potential employer will need to complete it. Both you and the employer will need to sign and return it to CHI for approval.

You can work with a new secondary employer ONLY AFTER you have received written authorization from CHI.


no


Do students need to purchase specific clothes or footwear? yes

Must bring tan pants or knee length shorts, white socks, white button-up-the-front collared shirt,

solid black belt. If unsure, wait for orientation and employer will take you to the store for you to

purchase these items (Approximately $40). You must have specific shoes which the employer will

order for you; during interview, he will take your shoe size and order the shoes for $35. This will be

deducted from your paycheck, either all at once or in small amounts from multiple checks. $20 fee

for your hat, apron and name tag (Also, restaurant workers will be given a t-shirt) that will be taken

from your check. Must have good hygiene (wear deodorant), no bold hair colors, no visible tattoos

and/or body piercings (except one stud earring in each ear), no long fingernails, Guys (short hair,

clean shaven. Girls: no long fingernails or bold nail polish. Long hair must be pulled up and away

from face/off shoulders.

You need to be very outgoing, cheerful and friendly to do well at this job. Students studying performance arts who enjoy attention and performing normally are best suitedfor this position. Verbal English must be at a 9/10 on scale of 1 to 10 with 10 being fluent. UPDATE: All cellular phones must be turned off and put away when you aredressed in your uniform and are clocked in and are working. No exceptions.

Number of people to a room:

Bedrooms:

www.courtcapri.com

Must Arrange Own

See "Conditions of Deposit Refund"

Motel

yes

1-6

1-2

Bath:

Estimated cost of housing per week:

Is housing deposit required?

Deposit amount:

Is housing cost deducted from paycheck?

Housing deposit due date:

1

$100.00 per person

yes

$200-$400 pp

no

Arrival

Deposit is based on the room type, therefore it would be split between the number of people. The

full deposit must be paid upon arrival at check-in. If upon check-in there are only 2 students out of

the 4 total, the 2 students must pay full deposit.

If so, details for clothing:

Additional information:

Type of housing:

Instructions for deposit payment:

If so, contract details:

Is student required to sign a separate housing contract?

Housing assisted by:

Website:

Housing Information

SU16 - Court Capri Motel

2610 North Ocean Boulevard

843-448-6119 x2020

Myrtle Beach, SC 29577

Debbie

hotel phone 843-626-3562

Fax:

Phone:

City:

Housing address:

Housing name:

Contact:

Email:


Conditions for deposit refund: They have the right to change their policy. The room must be cleaned to manager's approval. No

loud music or parties allowed. If you are evicted for any reason, you will lose deposit. No

exceptions.

yes

yesIs housing deposit refundable?

Utilities included:


Is the housing mandatory? no

Method of transportation from housing to work site: Must arrange own

Transportation details: Must arrange own transportation to and from work, restaurant located approx 1.3 miles (2km) from

Court Capri. Walking is about 30 mins. Most students from this location use a bicycle. There are

bicycle racks outside on the ground floor.

Location details:

Nearest cities:

Distance to nearest cities:

What to wear:

Ocean

Myrtle Beach is a top domestic tourist destination for Americans. With nearly 14 million visitors a

year, 60 miles of warm & sandy beaches, an active nightlife, good restaurants, shopping, fishing,

swimming, kayaking & more. Your work location is located 2 miles from the beach, you will not work

on the beach itself.

85 F and up; humid

Wilmington, NC - 74 Miles

Court Capri is a fully operational Motel on the beach. One building directly on the beach and the

other building is across the street. Larger rooms are furnished with full kitchen and smaller rooms

may only have microwave/sink/refrigerator. Free wifi, local cable T.V., local phone use, coin

operated laundry is located in both buildings, multiple swimming pools, jacuzzi, balconies with

ocean view, convenient store located on the ground floor of smaller building.

Charleston 100 miles

Shorts, t-shirts, swim suit, jeans, pants, light jacket.

Available public transportation: Very Limited

Public transportation access: Very Limited

Community or regional website: www.mbchamber.com

Shopping mall:

Post office:

Bank:

Restaurants:

Food market:

Fitness center:

Laundry:

yes

yes

yes

yes

yes

yes

yes

Internet café: no

Public library: yes

Movie theater: yes

Additional housing features:

Location of work site best described as:

Average daily temperature:

Accessible amenities (by walking or public transportation):

Comments:

There are 3 types of rooms ranging from $150-$350 and up per week (Per room not per person)

LARGE SUITE: 2 rooms, full kitchen, bathroom. One room has double bed and the other room has double bed, sofa bed, small table. This room would have a maximumof 6 people.

MEDIUM SUITE: 1 room, 2 double beds, full kitchen with table, bathroom. Maximum 4 people

SMALL ROOM: 1 room, 1 double bed, bathroom, half kitchen (no stove/oven). Maximum 2 people

**COURT CAPRI WEBSITE**

If so, utilities details:

0

All utilities

Utilities estimated cost per month:


Nearest international airport:

If participant arrives after hours suggested, overnight accomodation:

$100 - $200

Charlotte (CLT) 175 miles

Myrtle Beach International (MYR)

Greyhound

www.greyhound.com

Motel

Taxi

AmTrak - Florence, SC - 67 Miles

www.amtrak.com

Upon your arrival in Myrtle Beach, take a taxi directly to your housing to rest and unpack. Do not

show up to employer with luggage. Please note: Please do not arrive May 13-22 and May 27-30,

2016. There are two huge motorcycle festivals and housing will be very limited and very expensive.

Taxi

Varies

Suggested Travel Information

Does the company require students to have Social Security number before arriving to the work place?

Does the company provide Social Security application assistance?

How far is the Social Security office from the work place?

If so, details:

no

yes

1316 THIRD AVE CONWAY, SC 29526

15 Miles

Manager will assist students with directions to the nearest Social Security office. Monday, Tuesday,

Thursday, Friday - 9 am - 3 pm, Wednesday 9 am - 12 pm

Where is the closest Social Security office?

Nearest airport:

Transportation from airport to employer and / or housing:

Nearest bus station (to the airport):

Bus information (web site):

Nearest train information (to the airport):

Train information (web site):

Cost per night:

Transportation to overnight accomodation:

Transportations cost:

Specific instructions:

Social Security Information


Important things to know

Uniform: You must bring/purchase tan pants or knee length shorts, white socks, white

button-up-the-front collared shirt, solid black belt. Now if you are not sure about this then

you can wait until orientation and the employer will take you to the store for you to

purchase these items they should cost about $40 dollars and you will pay for them as you

purchase them. Make sure you have enough money with you when you arrive! You are

required to have specific shoes which the employer will order for you, during interview

he will take your shoe size and order the shoes they cost $35 the employer will pay for

them at first and then the cost will be deducted from your paycheck, either all at once or

if you have a small check they will take small amounts from multiple checks until the full

amount is taken. There is also a $20 fee for your hat/apron/and name tag (restaurant

workers will be given a t-shirt also) that will be taken from your check as well.

Grooming: Good hygiene (wear deodorant), no bold hair colors, no visible tattoos and/or

body piercings (except one stud earring in each ear), no long finger nails, guys (short

hair, clean shaven; girls: no long fingernails or bold nail polish, long hair must be pulled

up and away from face/off shoulders.

Pay cycle and taxes: Work week is Monday-Sunday, payday is every Friday you can pick

up your checks after 2pm each Friday. Only you can sign for your check, your friends

cannot pick up your check unless you have given written permission to Adam in advance.

If you are working as a server you will receive your tips at the end of your shift each day.

If you work as a host or entertainer you will receive your tip share once a week only, it

will be included on your paycheck.

You do pay State and Federal taxes so they will be deducted from your paycheck each

week. You do not pay for Medicare or Social Security taxes, so if there is a mistake on

your check, just speak to Adam, Amy, or Sarah and ask them any questions that you may

have.

About you: You need to be very outgoing, flexible, and friendly to do well at this job.

Love to smile and talk to people. If you are shy this is not the job for you. Be self-

motivated, if you see something that needs to be done, jump in and do it! Do not wait to

be asked. Work quickly; this is a very fast paced environment you must be quick.

Students studying performance arts that enjoy attention and performing normally are best

suited for this position. You must love to dance! You do not have to be a good dancer;

you just have to be comfortable dancing, smiling, and laughing/having fun.

All cellular phones must be turned off and put away when you are dressed in your

uniform and are clocked in and are working. No exceptions.

\

ARE YOU OUTGOING, FUN LOVINARE YOU OUTGOING, FUN LOVINARE YOU OUTGOING, FUN LOVINARE YOU OUTGOING, FUN LOVING, FRIENDLY, LIKE G, FRIENDLY, LIKE G, FRIENDLY, LIKE G, FRIENDLY, LIKE

TO SMILETO SMILETO SMILETO SMILE & DANCE? & DANCE? & DANCE? & DANCE? Yes....Yes....Yes....Yes....

SERVERS ~ $2.15 PLUSSERVERS ~ $2.15 PLUSSERVERS ~ $2.15 PLUSSERVERS ~ $2.15 PLUS TIPS TIPS TIPS TIPS

(MINUS 1% FOR HOST)(MINUS 1% FOR HOST)(MINUS 1% FOR HOST)(MINUS 1% FOR HOST)

RESTAURANT WORKERS ~RESTAURANT WORKERS ~RESTAURANT WORKERS ~RESTAURANT WORKERS ~

$7.50$7.50$7.50$7.50

HOSTS ~ $6.55 + 1% THOSTS ~ $6.55 + 1% THOSTS ~ $6.55 + 1% THOSTS ~ $6.55 + 1% TIPIPIPIP

Myrtle Beach & North Myrtle Beach, South CarolinaMyrtle Beach & North Myrtle Beach, South CarolinaMyrtle Beach & North Myrtle Beach, South CarolinaMyrtle Beach & North Myrtle Beach, South Carolina

2

Day One

Johnny Rockets, a nostalgic American 1950’s style restaurant, was founded by Ronn Teitelbaum in 1986. On June 6,

1986, the first Johnny Rockets opened in Los Angeles, offering guests friendly service and great food in a fun and

nostalgic atmosphere.

Every original Johnny Rockets restaurant boasts great tasting food from a menu of favorites including hamburgers,

classic sandwiches, shakes and malts. Guests also enjoy an all-American look and feel, tabletop jukeboxes and authentic

decor.

Owners: David McKenzie, David Spangler, Mike Filipic, Adam Thornton Director of Operations: Adam Thornton Uniform standards: 1. Black non-slip shoes

2. White socks

3. Light colored khaki pants

4. Solid black belt

5. Under garment ( white or beige with no logos)

6. White, long sleeved button down collar shirt (oxford style)

7. Apron

8. Bow tie

9. Name tag (must be worn at all times)

10. Hat with logo pin

All servers must have on full uniform and it must be clean. If a server is missing any of the items or their uniform is unclean, she/he will have to pay for a new piece. The charge will appear on their check. Employees are never permitted to sit at the counter or anywhere in the restaurant while in full uniform. To sit in the restaurant you must at least remove your hat, bow tie and apron.

Johnny Rockets is Famous for four things:

1. Dancing Our customers come to have a great time, eat great food and watch a great show.

At Johnny Rockets, we dance every 20 minutes (30 when it is busy).

Every guest must see a dance. No talking is permitted while you are dancing.

2. Pouring ketchup When delivering American fries, cheese fries, or kid fries, you must pour ketchup on a ketchup plate in the

form of a smiley face.

3. Twirling straws You must deliver every beverage by pulling up and twirling the top of our straw containers.

4. CLEANLINESS

Echo Effect:

Whenever guests enter through our doors, we must greet them with a loud “Hi, welcome to Johnny Rockets!” When you hear one coworker say this, you must repeat it. Whenever guests leave through our

doors, we must bid them thanks and farewell by saying “Thank you! Have a nice day/night/evening.”

3

Answering Phone

At Johnny Rockets we answer the phone saying:” Having a great day at Johnny Rockets at (say location). My

name is …., how may I help you?” Speak slowly, clearly, and cheerfully when answering the phone.

To Go Orders

• If you are the one to answer the phone, you are the one to take the to-go order. Always state the

restaurant location before sending an order trough.

• If you see a guest waiting at the TO-GO order sign, greet them and see if they need help.

It is everybody’s duty to take to-go orders.

Dance list

INSIDE DANCES

OUTSIDE DANCES

Ain’t too proud to beg

Bad Mamma Jamma

Do Wah Diddy

Greased Lighting

Love Shack

Last Dance

Land of 1000 Dances

My Kind of Town

Respect

Rock the boat

Splish Splash

Staying Alive

Under the boardwalk

YMCA

Car wash

Cupid shuffle

Electric slide

Run around sue

Why do fools fall in love

Trouble

Money Handling

Johnny Rockets accepts the following forms of payment: • Cash

• Visa/MasterCard/Discover/American Express cards

• Traveler’s checks

• Johnny Rockets gift cards and certificates

No personal checks will be accepted!!

Servers banking Cash transactions - Servers are responsible for tracking all of their money during their shift until time of cash

out. It is the server’s responsibility to issue correct change to the guest.

*All servers need to come to work with a $25 dollar bank in change (ones, fives and coins) Credit cards transactions - When you have credit card sales, you must keep a signed copy of the credit card

slip and the closed copy showing the sale and tip amount. These must be turned in with the money when

cashing out.

All cash and credit cards sales are to be closed immediately after receiving the payment (if you are busy, do it

AS SOON AS POSSIBLE).

4

Cashing out

At the end of each shift, side work will be posted. After your side work is completed and checked by a

manager, you can clock out and proceed to cash out. You will be asked to turn in money owed to Johnny

Rockets and credit card receipts that you have been collecting from guests during the shift. The left over

money is your tip.

Discounts/voids/comps

Local discount - 15% (Myrtle Beach residents)

Merchant discount - 30% (Broadway/Barefoot workers)

Employee discount – 60%

Military discount – 15% Void - This occurs when there has been a mistake but the item was not prepared. (Food was never cooked or

drink/shake was never made).

Comp – This is a discount on items that have been prepared.

Common Policies ●Breaks - Breaks are only for employees working double shifts. All breaks (smoking, eating or between

shifts) must be approved by a manager. No one is to go on break for any reason without a manager's approval.

Asking for a break does not mean you will get one. ●Clock in, clock out policy - You must clock in after you are dressed in “full uniform” and ready to work.

Do not clock in if you are not dressed, if you are missing a piece of your uniform, if your uniform is unclean

or if you are not ready to work. Do not clock in earlier than your scheduled time. If you are scheduled for 10

you must clock in at 10 (not 9:50), unless you have a manager's permission to clock in earlier. You must

clock out after you have your side work completed and checked, before you go to cash out. ALWAYS

REMEMBER TO CLOCK OUT.

●Schedule requests - Schedule requests are to be made no later than Tuesday before the upcoming week.

Example: If you need a day off on Friday next week, you are to make your request no later than Tuesday of

the current week. Remember this is a request, not guarantee. ●Switching shifts - To switch a shift or pick up someone’s else shift you must have a manager's approval.

●Lateness - If you are going to be late (even 1 minute), you must call and let a manager know.

●Cell Phone - NO cell phones are allowed to be turned on while you are clocked in and dressed in uniform.

●Pre-bussing - Whenever guests are finished with their plates, remove them from the table immediately.

Used napkins and/or trash on the table needs to be cleared as well. ●Drink refills - Johnny Rockets offers free refills on soft drinks, iced tea, and lemonade. Be sure to keep

drinks full, and NEVER hold a drink from the top two inches of the glass.

If a guest’s glass is half empty, you should offer a refill.

Side work and Teamwork

5

Side work - Along with taking tables, servers are given select duties to perform throughout their shift. These

tasks are crucial to the performance and cleanliness of the restaurant, and will affect how well and how timely

you and your coworkers can perform your jobs. Always make sure to keep up on your side work as needed

and help out others with their side work. Side work is a part of your every day duties and is as important as waiting tables. At Johnny Rockets servers have three types of side work:

1.Opening side work - These are tasks to get the restaurant ready for the day.

2. Running side work - These are the tasks that you have to do throughout your shift.

3.Closing side work - These tasks are done to clean and stock the restaurant after each shift. Teamwork

TEAM = Together Everyone Achieves More. At a busy place such as Johnny Rockets, team work is a very important ingredient. It is a big factor in

providing good customer service and creating a dining experience that is memorable. We work together, learn

from each other and feel motivated. As a result, the work process becomes more fun and less frustrating.

DON’T BE AFRAID TO HELP OTHERS OR ASK OTHERS TO HELP YOU

As a team at Johnny Rockets we do everything together.

If you are pre-bussing your table and the table next to yours in another server’s section needs to be pre-bussed

as well, be friendly and pre-bus that table at the same time! If you see food ready sitting on the expo line go

ahead and run the food (even if it’s not for your table). If you see empty glasses waiting to be refilled, go

ahead and do it even if it’s not for your table, etc. Remember when you help others, they will help you.

Day Two

Sequence of service steps

1. Greet the guest/ Take the order You must greet the table within 30 seconds of the time they are seated.

Say:” Hi! Welcome to Johnny Rockets!” “My name is____ and I will be your server today. Our shake of the

day is___ and our shake of the month is____. Would you like to try one of these or start off with something to

drink?”

a) Take the drink/shake order - Offer them a flavor for their soda or a deluxe shake or malt. If the

guests are ready, you may take their entire order, otherwise state you will be right back with their drinks.

b) Serve the beverages - Twirl straws. Present doily, spoon, and water for shakes, malts and floats. c) Take and place the food order - If you have not already done so, take the guests food order. Here

you have a chance to up-sell by adding extra-extras on items. Ask:” Would you like cheese on your original?” or “Would you like to add bacon (mushrooms, grilled onions, chili) to your burger?” A guest will typically order three items: a hamburger or sandwich, a starter, and a beverage. If a guest missed

one of these, for example fries, your next question should be: “Would you like to add an order of fries to your hamburger/sandwich?”

2. Serve the food Shakes/malts/floats should always come before starters, and starters should always come before hamburgers or sandwiches. a) Prepare and serve the starters - Pour ketchup on the plate in the shape of a smiley face. b) Serve the sandwiches - Remember: HOT FOOD ALWAYS HAS PRIORITY OVER EVERYTHING

ELSE. Check the order against the cook’s ticket to ensure that all of the items have been prepared as ordered

6

before you take it. Always serve the open side of the hamburger facing the guest. As you deliver the food,

check the table to see if refills on beverages are needed.

3. Perform the “two bite check-back” and pre-bus the table Ask: Is everything delicious? May I bring you anything else? Ensure that the guests are pleased with the food and drinks. Pre-bus the table. A perfectly pre-bused table

would only have beverages left when the guests leave.

4. Dessert and check delivery When the guests are finished with their food offer them dessert. Pick your favorite and ask if they would like

to try it. If dessert is declined politely give the check to the guest. Say: “I will collect this whenever you are

ready”. Let the guest know you are taking the payment.

• Say your goodbyes and thank the guests “ Thank you! Come back and see us again”. “ Have a nice day”.

MENU LESSONS

Beverages (Coke products) - Coke, Diet Coke, Fanta orange, Sprite, Pibb Extra, Barq’s root beer, Iced tea

(sweet and unsweet), lemonade, milk, Dasani bottled water. We offer free refills on all cold drinks except milk

and bottled water.

When taking drinks to the table the logo should always face the guest. Flavor shots - Cherry, Chocolate, Vanilla, and Lemon (squeeze lemon)

Hot beverages - Coffee (Regular and Decaf), hot tea, hot chocolate

We offer free refills on coffee but not on hot chocolate or hot tea. (You can give the guest an extra cup of hot

water for tea on request.)

Shakes/malts and floats

A glass of water, a doily and a long handled spoon will always be given to guests prior to receiving a float,

shake or malt. Float - Any soda topped with a scoop of ice cream

Original shakes and malts: Chocolate, Vanilla, Strawberry, Cherry

Deluxe shakes and malts: Oreo cookies and cream, Butterfinger, Mocha fudge, Chocolate peanut butter,

Chocolate banana, Strawberry banana, apple pie, etc... (mix and match different flavors)

**The difference between a shake and malt is that a malt contains malted milk powder which makes it

sweeter.** Types of cheese Salads dressings and dipping sauces American

Cheddar

Swiss

Pepper jack

Dipping sauces Salad dressings

Honey mustard

Ranch

BBQ

(Offer with chicken

tenders)

Honey mustard

Ranch

Italian

Blue cheese

Thousand Island

Balsamic vinaigrette

Oil and vinegar

7

***When you pick up any sandwiches from the expo line, read the ticket carefully and make sure you take the one on the right type of bread.

Extra extras - These are items that can be added to hamburgers or sandwiches for an additional charge. Includes Chili, cheese, fried egg, bacon (2 slices), grilled onions, grilled mushrooms, coleslaw.

Food Facts

Servers’ knowledge of the food is the most important aspect of their ability to suggest professionally. Build your

confidence in describing the items so you will be able to make appropriate suggestions based on specific guest tastes.

● Ground beef - fresh, never frozen 5.33oz. Hamburger patties, seasoned with Johnny Rockets seasoning.

Always cooked well done. ● Hot dog - We serve only all-beef hot dogs

● Kid hot dog - all beef

● Chili - Our chili recipe is all-meat, no beans

● Tuna salad - Solid white, albacore tuna, pole-caught and dolphin safe ● Peanut butter - Jiff peanut butter

● Ice cream - Our ice cream is extra fancy Danish Vanilla ice cream.

● Chocolate - Hershey’s Chocolate Syrup

● Johnny Rockets seasoning - A blend of 39 different herbs and spices

**We use trans-fat free, 100% vegetable oil** Patty Substitutions - Any guest can substitute the beef patty with either a soy Boca burger or turkey patty.

Starters - (serve before meal)

● Onion rings - serve with ranch dressing

● American fries ● Cheese fries - Top with cheddar cheese

● Chili fries - Top with cheddar cheese and chopped onions

● Chili bowl - Top with cheddar cheese and chopped onions. Always serve with doily, spoon, and crackers

● Side salad - Serve with guest’s choice of salad dressing

***with any chili item, ALWAYS ask guest "Would you like cheese and onions on that?"

SANDWICHES

• Grilled cheese - Choice of cheese and bread

• BBQ chicken bacon melt – grilled chicken, cheddar cheese, crispy onion rings, and BBQ sauce on

grilled sourdough bread.

Type of bread Type of cut White

Toasted/not toasted

Diagonal

Wheat Toasted/not toasted

Vertical

Rye Toasted/not toasted

Vertical

Sourdough Toasted/not toasted

Vertical

8

• BLT(bacon, lettuce, tomato) - bacon, lettuce, tomato, and mayo on choice of bread.

• Egg salad/Tuna salad sandwich - mayonnaise and lettuce on choice of bread

• Chicken club sandwich - chicken (grilled or fried), bacon, lettuce, tomato, and mayo on sourdough

toast.

• Chicken breast sandwich - grilled chicken breast, mayonnaise, lettuce and tomato on a hamburger

bun

Day Three Expo line - This is the place where your food orders will be placed when they are ready.

***NEVER take any food from the expo line without a ticket!*** • All hamburgers will be wrapped in wax logo paper and served on a round plate on the top shelf of the

expo line. They will be placed in the following order: from right to left; the first item on the ticket will be the

first one on the right hand side, the second one on the ticket will be the second on the right hand side (your

trainer will provide more detail)

• All Kid’s meals are served on a round plate

• Sandwiches and Hot dogs are served on oval plates and placed on the bottom shelf of the expo line

• Salads are served in salad bowls and placed on the bottom shelf of the expo line

Tip for easy memorizing: All Burgers are always placed on the top shelf, everything else on bottom shelf. **No standing is permitted on the expo line unless your food is 100% ready and the ticket has been placed with it. Forks - We bring forks with tuna/egg salad sandwiches, garden and side salads, cheese and chili fries Fork and knife -We bring fork and knife with Chili dog, Hot dog, Chicken salads, Chili size

Cooking Times /Temps. Fries – 3:35 minutes at 350 °F Onion rings - 1min. 35 sec. at 350°F Chicken Tenders - 5 minutes at 350° F

Burger sauces

• #12 sauce ( red red sauce) -“tangy-ketchup” Tabasco sauce, ketchup and seasoning

Smokehouse sauce - BBQ sauce and ranch mixed together

• Rocket double/single sauce (special sauce) - Thousand Island dressing

• Houston sauce - rocket fuel hot sauce and mayo mixed together

Burgers

• Original - Lettuce, tomato, chopped onion, relish, pickle, mustard and mayonnaise

• Rocket Single/Double - cheddar cheese , lettuce, tomato, sliced onion, special sauce

• Bacon Cheddar Single/Double - cheddar cheese, bacon, lettuce, tomato, sliced onion, special sauce

• #12 - Cheddar cheese, lettuce, sliced onion, pickles, mayonnaise and #12 sauce ( tangy ketchup)

9

• Smokehouse Single/Double - cheddar cheese, bacon, 2 onion rings and smokehouse sauce (Only

burger that gets onion rings and does not have any vegetables)

• Streamliner (veggie, Boca): meatless burger with grilled onions, lettuce, tomato, pickle and mustard

• Patty Melt - Cheddar and American cheeses, grilled onions on rye bread (only burger that comes on

bread)

• Houston - pepper jack cheese, lettuce, tomato, jalapenos, Houston sauce

• Route 66 - Swiss cheese, grilled onions, grilled mushrooms, mayo

What does a Plain Burger mean?

**Only includes items that come from the grill (grilled mushrooms, grilled onions, bacon, cheese)**

• Original - includes only a hamburger patty and bun.

• Rocket Single plain - includes only a hamburger patty, cheddar cheese and bun.

• Bacon Cheddar Single plain - includes only a hamburger patty, cheddar cheese, bacon and bun.

• Route 66 - includes grilled mushrooms, grilled onions and Swiss cheese

Day Four

Kids Menu

Kid’s menu includes an order of kid fries, kid soda, milk, iced tea or lemonade and kid entrée.

Kid’s hamburgers and hot dogs come plain (nothing on them).

The kids have choice of:

• Hot dog – all beef hot dog

• Hamburger

• Cheeseburger

• Chicken tenders - three tenders with choice of sauce

• Grilled cheese - comes with American cheese on white bread cut in fours

Other Favorites

• Chicken club salad - grilled or fried chicken, lettuce, tomato, bacon, cheddar cheese, choice of salad

dressing

• Garden salad - lettuce, tomato and cheddar cheese with choice of salad dressing.

• Hot dog - Ask the guests what they would like on the hot dog (ketchup, mustard, onions, and/or

relish)

• Chili dog - (comes with cheese and onions). If a guest orders a chili dog you should ask them:

“Would you like cheese and onion on that?”

• Chicken tenders - offer dipping sauce (ranch, honey mustard, and BBQ)

More menu lessons

Types of onions Types of lettuce

10

Chopped

Sliced Wedge lettuce

Grilled

Fried (onion rings) Shredded lettuce

DHEC Policies

• Wash your hands often, especially after pre-bussing tables, smoking, using the restroom, or touching face

or hair

• Only touch the handle of utensils

• Never touch the top of the glasses

• Do not leave ice scoop in the ice bin

• Do not leave ice cream scoop in the ice cream

• Do not leave fry scoop in fry bin ( always place on the side)

• Do not leave straw containers or trays at the table or on the counter.

• Pull back your hair when working

• Only comb hair in the restroom

• Trim long nails

• Keep all sanitizer and other chemicals away from food, fry, and shake area.

• Never touch food with bare hands (always wear gloves)

All employees’ drinks must be in a plain white Styrofoam cup with a lid, straw and labeled with their name.

TABLE SET UP All tables should always be set up as follows:

From the left to the right:

1. Ketchup - must be clean, full, fingerprint free, label facing the guests.

2. Salt and Pepper - Salt in front, pepper in back. Check them frequently during the shift and always at the

end of the shift. Refill if needed. They should be full at all times.

3. Sugar and sweetener - Sugar in front, sweetener in back. Must be full at all times.

4. Jukebox - clean and shiny at all times. No finger prints.

5. Napkin holder- always on the right side of the jukebox. Clean and full at all times.

**It is the server’s responsibility to keep the tables stocked and set up properly at all times. It is your duty to

stock your section before, during, and after your shift.

Patio drinks and kid’s drinks

JUKEBOX NAPKIN

HOLDER

KE

TC

HU

P

salt p

epp

erPE

sugar

Sweet

'n low

11

Patio/outside drinks- All drinks on the patio or outside are to be given in plastic/Styrofoam cups (no glasses)

This includes: all sodas, iced tea, lemonade, milk, water, and floats. Floats should come in a Styrofoam cup

covered be a dome lid. **Shakes and Malts will still be served in shake glasses**

Kid’s drinks- All kid’s drinks must be served in a kid’s plastic cup with a lid.

• NO KID FLOATS

Day Five Desserts:

● Perfect brownie ● Perfect brownie sundae - Brownie covered in hot fudge, a scoop of ice cream, and topped with whipped

cream

● Single Scoop of ice cream - One scoop of vanilla ice cream

● Super Sundae - 2 scoops of vanilla ice cream topped with almonds, whipped cream, choice of sauce (hot

fudge or strawberry), and a cherry.

● Apple pie - served warm! Can be served with a scoop of vanilla ice cream(a la mode) or a slice of cheddar

cheese.

Secret shoppers Secret shoppers are people who visit the restaurant posing as normal customers. They evaluate the service

they receive and score the server, restaurant, and managers. Johnny Rockets’ owners and managers use these

reports to ensure their employees are providing quality service to their customers.

The servers are being graded on their performance as well as the cleanliness of the restaurant. If the server scores 95% or better and they danced, they will receive $100. Guest Interaction- Just serving food is not enough for our guests. Dancing is the key element in creating a fun, family atmosphere

that people will enjoy and make them want to return. Some ways to increase interaction with guests includes

asking the children and others dance with you, pick someone out and acknowledge them during a dance, dance

on the ledge, talk to the customers, etc.

Know your managers Managers are here to help you do your job correctly. If you need help, ask them! If you are not doing

something correctly, they will tell you. It is important to know all of the managers at your location!

GOOD LUCK AND HAVE FUN!

Hello!

Welcome to the U.S. State Departments Work and Travel USA Cultural Exchange Program. Cultural Homestay International

(CHI) will be your program. My name is Elisa Pyle and I’m your Program Coordinator. I am available to assist you with any

questions you might have during your program. My goal is for us to maintain good communication with one another and you

should be checking your email frequently. Here are a few very important things to remember.

-As soon as you purchase your plane tickets log onto www.sevis.org (You do this by using your last name and DS number

found on your DS2019 form) enter your complete travel arrangements as soon as you make your flight reservations. You

only need to input the flight information to your FINAL DESTINATION and be sure and include how you are getting to your

employers from the airport and the date & time of arrival at your employer. YOU MUST ALSO NOTIFY YOUR EMPLOYER AT

LEAST TWO WEEKS IN ADVANCE OF YOUR ARRIVAL!

When you fly make sure to keep the following important documents with you at all times while traveling:

• Passport • J-1 visa • DS-2019 • CHI Student Handbook

• Arrival Instructions Letter • Sponsorship Letter from CHI • Job Offer

When you travel you should keep the following documents in your carry-on bag and with you at all times:

Make sure to not carry large amounts of cash with you. You do have to have access to at least $1000 when you arrive.

This does not mean to bring it all in cash. It can be a combination of traveler’s checks, bank card, some cash, etc.

-After you arrive in the USA, please login to SEVIS again to show proof of your arrival. The U.S. State Department requires

you to do this within 3 days of entering the U.S. You will then need to input your 1-94 number and housing address of where

you will be living in the U.S. You are required to log into SEVIS and update your information. The US Government must know

where you live at all times.

Please remember to use your home address in your home country (NOT your University address) when filling out all

paperwork with your new employer. This is very important and ensures that your employers can forward any

important employment related documents to you by mail after you return home. DO NOT use your U.S. housing

address as documents will not be forwarded to you. When your program is complete and you are preparing to return

home, it is very important that you give your employer 2 self-addressed stamped envelopes also.

-You must be VALIDATED in SEVIS and be in the U.S. for at least 10 business days BEFORE going to apply for your Social

Security card. If you do not, it will delay or prevent you from receiving you SS number.

To check to see if you are validated, go back into the SEVIS system 3 days after you validated yourself. An "S" in the status

field indicates your successful validation. If you require support, please contact CHI at [email protected] or calling CHI at 1-

800-432-4643.

Second Jobs – You are not allowed to work or start training at a 2nd job without CHI permission. Contact me for details.

Monthly Reports you are required to complete an online questionnaire each month of your program. An email will be sent

to you monthly requesting you to log onto SEVIS to complete the questionnaire. Be sure and check your email

frequently. Your program will be at risk if you do not complete the required monthly questionnaire.

Your employer would like to remember you, so we encourage that you bring a small gift from your home country such as: a

key chain, picture postcard, magnet, chocolates, etc. This will certainly bring a smile to their face and it is a nice gesture they

won’t forget!

I would like to wish you a wonderful cultural exchange program filled with unforgettable memories to cherish. Please be sure

to take plenty of pictures and keep a journal. We are very excited about your arrival in the United States of America and I

look forward to working with you to make this a truly life changing and meaningful experience!

Warm Regards,

Elisa Pyle - [email protected]

CULTURAL HOMESTAY INTERNATIONAL

104 BUTTERFIELD ROAD, SAN ANSELMO, CA 94960

USA • CANADA • JAPAN • KOR

Hello and Welcome to Johnny Rockets of Myrtle Beach and CHI!

Please print this checklist off and bring it with you on your trip to the

United States. There are many important points to remember and this

will help you to keep track of all of the items that will need your attention upon your arrival.

This list will include:

• Travel and Flight Information

• Employer Arrival instructions

• This letter

• Social Security

• Location information

• Housing Information (if you have found your own housing, the

email containing your housing information) Sponsor and Emergency Contact In

Before Your Arrival

You will need to make travel arrangements. You should arrive into

Charlotte International Airport.

If you are arriving into another airport and traveling by bus, you will

want to take the Greyhound

Myrtle Beach, SC. Be prepared to take a taxi or shuttle from the airport or bus station to the housing.

Once you make your travel arrangements, you will need

CHI with your flight and travel information. You can do so immediately by registering your information on

Remember you must have immediate access to a minimum of $1000

when you enter the United

advance or give advances on your salary and it will be 3

OPENING DOORS TO THE WORLD SINCE 1980!OPENING DOORS TO THE WORLD SINCE 1980!OPENING DOORS TO THE WORLD SINCE 1980!OPENING DOORS TO THE WORLD SINCE 1980!


A Non-Profit Educational Exchange Program

104 BUTTERFIELD ROAD, SAN ANSELMO, CA 94960

(415) 459-5397 • Fax (415) 459-2182

E-mail: [email protected] • www.chinet.org

KOREA • EASTERN EUROPE • Partners in 42 Countries




will help you to keep track of all of the items that will need your attention upon your arrival.

Travel and Flight Information

Employer Arrival instructions

Location information

Housing Information (if you have found your own housing, the

email containing your housing information) Sponsor and Emergency Contact Information


Charlotte International Airport. Website is www.charlotteai


want to take the Greyhound Bus http://www.greyhound.com

Myrtle Beach, SC. Be prepared to take a taxi or shuttle from the airport or bus station to the housing.

Once you make your travel arrangements, you will need

CHI with your flight and travel information. You can do so immediately by registering your information on www.sevis.org


when you enter the United States. Employers to not pay you in

advance or give advances on your salary and it will be 3-

OPENING DOORS TO THE WORLD SINCE 1980!OPENING DOORS TO THE WORLD SINCE 1980!OPENING DOORS TO THE WORLD SINCE 1980!OPENING DOORS TO THE WORLD SINCE 1980!


104 BUTTERFIELD ROAD, SAN ANSELMO, CA 94960-1565, USA

mail: [email protected] • www.chinet.org

untries on 5 Continents




will help you to keep track of all of the items that will need your

Housing Information (if you have found your own housing, the

email containing your housing information) Sponsor and


www.charlotteairport.org.


http://www.greyhound.com to

Myrtle Beach, SC. Be prepared to take a taxi or shuttle from the

to contact

CHI with your flight and travel information. You can do so www.sevis.org


States. Employers to not pay you in

-5 weeks

before you receive your first full paycheck! Do not bring $1000 in

cash with you, it is not safe. You want to have some cash, some

traveler’s checks and/or a bank card that will work here that you

can access the rest of your money with. If you do arrive with a large

amount of cash, make sure to open a bank account within the first few days so that you may keep your money safe.

Make your housing arrangements in advance. Housing is getting

booked fast so please make your arrangements TODAY!! There is a

list of 3 housing choices at the end of this document. It is very

important that you make your arrangements before your arrival into

the United States. You may want to contact the other students to

arrange your housing together. This will reduce your housing expenses if you are splitting the cost.

Upon Arrival in the United States

• When you enter the US, you will receive your I-94 stamp in your

passport. You then must go online and print out your I-94

number and keep it in your passport at all times. You will need

this number to validate in SEVIS and to apply for your social

security card. This is an extremely important number so please

put it in a safe place so that you know where it is at all times.

• Report any lost or damaged luggage before leaving the

airport. You will need to give them the mailing address of your

employer if you have lost your luggage. The address is printed

on your job offer.

• Since you are responsible for your own housing you will be

responsible for making all arrangements. Please make sure if

you arrive late in the evening that you have a place to stay.

There are many hotels near the airport where you can stay.

Please make sure you know where you are going to be staying

when you arrive. From the airport, you can take a taxi. Please

remember that you will need to be prepared for these extra

costs. Please do NOT go to the employer with your luggage,

they do NOT assist with housing. Make sure to find the most

affordable transportation to your housing.

• Call your family to let them know that you have arrived safely.

• Validate yourself in SEVIS www.sevis.org within 3 days of

entering the U.S.

• Notify employer by phone after you arrive to Myrtle Beach, SC to verify your scheduled start date and time.

10 Days after Arrival

You will not be able to apply for your Social Security card for 10 days

after you enter the U.S. providing you registered in SEVIS right after

arriving.

Make sure you put your employer's mailing address on the form. If

you do not put your employer's address, your Social Security number may not reach you. The address can be found on your job offer

Your employer's payroll department must also have confirmation

that you have applied for your social security card within 10 to 17

days after registering in SEVIS. When you apply for your social security

number, ask for a receipt, then keep this with you and provide a

copy to your employer, which verifies you have applied for your number.

Social Security Office

1316 THIRD AVE., CONWAY, SC 29526, Phone Number: 1-843-248-4271

Monday, Tuesday, Thursday, Friday - 9am – 3 pm 3pm, Wednesday -

9am - 12 pm

Website: www.socialsecurity.gov

Monthly Check-Ins with CHI

Each month (30 days from the date that you validated in SEVIS) you

are required to log in at www.sevis.org and fill out your monthly

report. Please feel free to share stories and photos with us both good

and bad, we are here for you and want to know how you are doing and what you are experiencing and learning.

Make sure to check your email often as we may send you information about trips, activities in your area, contests, and so on.

When Filling Out Paperwork for Your Employer

Please remember to use your home address in your home country

when filling out all tax paperwork (W-4 and I-9 forms) with your new

employers. Also when you leave your employer, make sure to leave

1 or 2 self-addressed envelopes with your complete address back

home on it, so that they may send you your last paycheck or tax papers.

Practical Information

Cell Phones: Some students may want to carry a cell phone. There

are many phone options. Many cell phone companies require a

contract and monthly payments. However, you may wish to

purchase a phone without a contract, using pre-paid minutes. This is

a practical, short-term solution and you do not pay monthly rates.

Pre-paid phones are available at a variety of electronic retail outlets,

including Walmart. In this agreement, you are able to purchase

prepaid minutes and do not have to pay a monthly rate. You can

ask an associate that works at the cell phone counter to help you

out. They are very kind and will help you pick the best choice. Keep

in mind that international calls from your own personal cell phone

can be very expensive. If you do get a cell phone make sure to log into www.sevis.org and enter in what your cell phone number is.

Other Wireless Technologies: Skype is also an inexpensive option for

you to use to speak with your family. You can add some dollar

credits to your account and call from your computer. The calls can be made internationally with your computer or phone.

Contact Information

Debbie McCardle – Director of Work & Travel [email protected]

Elisa Pyle – Program Coordinator – [email protected]

Medical, Police, Fire — Dial 911 in an emergency but only if you

need an ambulance or the police if someone is injured or threatened.

For Questions or Concerns—please contact the CHI main office or

the non-emergency number of the local police department if you

have a non-life threatening emergency. CHI’s main office will take

collect calls at any time, however; if you are calling from a public phone in the U.S. you may call this number for free 1-800-432-4643.

Above all, we want you to have a great stay while you are in Myrtle

Beach, SC. Take a lot of pictures and cherish the memories and

friendships you will develop while you are in the States. Also, your

employers would like to remember you as well. Bringing them a little

something special from your home country such as: a key chain,

picture postcard, a lapel pin, or perhaps chocolates would bring

them great memories of you and it would certainly bring a smile to their faces!

Have a spectacular few months! Take care!

Possible Housing Leads

***Please remember this employer does not provide housing and it is

the responsibility of the student to both research and secure their own housing***

*Noam's Apartment Building - Myrtle Beach

Address: 810 65th Avenue North

City: Myrtle Beach State: SC

Zip

Code: 29572

Phone: 843-222-7566

Contact: Noam Pyade

Email: [email protected]

Type of housing: Apartment Number of people to a room:

6-8 Bedrooms: 2 Bath: 1

Estimated cost of housing per week: $90 per week/per

person

Deposit

amount: $180 per person

Utilities

included? yes

*Court Capri Motel

Address: 2610 North Ocean Boulevard

City: Myrtle Beach State: SC Zip Code: 29577

Phone: 843-448-6119 x2020 Fax:

Contact: Debbie

Email: hotel phone 843-626-3562

Web Site: www.courtcapri.com

Type of housing: Motel

Number of people to a room: 1-6 Bedrooms: 1-2 Bath:1

Estimated cost of housing per week: $100.00 per person

Deposit amount: $200-$400 per person

Is housing deposit refundable? yes

Utilities included? Yes

* Sun Fun/Sunrise Motel

Address: 2303 North Ocean Boulevard

City: Myrtle

Beach State: SC Zip Code: 29577

Phone: 843-448-

7966 Fax:

Contact: Alka – owner

Type of housing: Motel

Number of people to a

room: 4 Bedrooms: 1 Bath: 1

Estimated cost of housing per

week:

$300 per room ($75/person for 4

people) or ($100 for 3 people)

Deposit amount: $50 per person

Utilities included? yes

why choose us? - infinity abroad...why choose us? when was the last time you found yourself singing...

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