why do you like your doctor?
DESCRIPTION
Lynn Nezin lead a session at the September Health 2.0 NYC Chapter meetup. The ideation exercise surveyed almost 40 people in the room on the top reasons for picking their doctor and what they value in that selection process.TRANSCRIPT
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Why Do You Like Your Doctor?
Health 2.0 NYCChapter MeetUp
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Ideation Exercise
Group members shared the qualities they look for when choosing a physician
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Desirable Practitioner Characteristics
• FP/GP = More time for one-to-one communication
• Doctor of one’s nuclear family• Preference for Jewish doctors driven by
wanting a doctor who is “someone like me”• Doctor with similar culture to patient • Doctor of same gender• High ranking among peers
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Desirable Practitioner Characteristics
• Attentive, proactive, and informative
• Engaged• Doctors who listen• Smart• Street smart• Sensitive• Great diagnostician• Follow through on
treatment plan• Powerful hospital affiliations
• Delivery of test results by physician, not front desk staff
• Discussions that don’t alarm patient
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Desirable Practice Characteristics• Integrated systems for record keeping, notification• Accessability
– Scheduling– Location– Easy billing
• Attractive setting• Quality over Convenience• EMR
– Data access– Data extraction
• Office technology– Ex: Open MRI