why going global is essential to your business by fred schaub
TRANSCRIPT
#SMX #12A1 @MrFred_S
…and how to do it well
WHY GOING GLOBAL IS
ESSENTIAL TO YOUR BUSINESS
#SMX #12A1 @MrFred_S
and how to do it well
WHY GOING GLOBAL IS
ESSENTIAL TO YOUR BUSINESS
#SMX #12A1 @MrFred_S
Hi, my name is Fred
#SMX #12A1 @MrFred_S
How big is the world?
#SMX #12A1 @MrFred_S
A few numbers to size-up the world
7.5 B humans
3.8B on internet
2.8B social media users
4.9B mobile users
2.6B mobile social media users
+10%
+21%
+5%
+30%
Source: We Are Social + Hootsuite Digital in 2017 Global Overview
Growth vs prior
year
#SMX #12A1 @MrFred_S
Sour
ce: W
e A
re S
ocia
l + H
oots
uite
Dig
ital i
n 20
17 G
loba
l Ove
rvie
w
#SMX #12A1 @MrFred_S
Sour
ce: W
e A
re S
ocia
l + H
oots
uite
Dig
ital i
n 20
17 G
loba
l Ove
rvie
w
#SMX #12A1 @MrFred_S
Where will we see growth?
With anemic growth in American and European markets it is up to you to anticipate and focus on Asia-Pacific and Middle East –it’s not too late.
Source: EMARKETER
#SMX #12A1 @MrFred_S
The world is REALLY REALLY BIG
#SMX #12A1 @MrFred_S
So are the opportunities
#SMX #12A1 @MrFred_S
But the risks as well
#SMX #12A1 @MrFred_S
Want your customers to feel like they are staying there?
Then consider the following
#SMX #12A1 @MrFred_S
Let’s do all the same
#SMX #12A1 @MrFred_S
Core considerations when going global
Linguistic Cultural Technical
#SMX #12A1 @MrFred_S
Linguistic considerations
Linguistic
1. Brand name2. Version 3. Form4. Tone
#SMX #12A1 @MrFred_S
Linguistic considerationsBrand name
#SMX #12A1 @MrFred_S
Linguistic considerationsVersion
Prioritize based on
opportunity for your product
OR
OR
#SMX #12A1 @MrFred_S
Linguistic considerations
Formal Informal
Form
#SMX #12A1 @MrFred_S
Linguistic considerationsTone
Personal / impersonal
Direct / indirect
Simple / technical
Warm / Authoritative
Tone
#SMX #12A1 @MrFred_S
Cultural considerations
Cultural
1. References2. Preferences3. Awareness4. Perception5. Competition
#SMX #12A1 @MrFred_S
Cultural considerationsReferences
Ensure you speak the same language, and
use relevantreferences
#SMX #12A1 @MrFred_S
Cultural considerationsPreferences
Be mindful ofelements that
could turn your audience down
#SMX #12A1 @MrFred_S
Cultural considerations
Installments
Preferences
Be sure to offer the expected
options
#SMX #12A1 @MrFred_S
Cultural considerationsAwareness
ü Who you areü What you stand forü Build an audienceü Then – and only then – sell
#SMX #12A1 @MrFred_S
Cultural considerationsPerception
“Our feelingsare a product of our perception”
Sonya Teclai
#SMX #12A1 @MrFred_S
Cultural considerationsMarket competitor(s)
“There is no greater danger than
underestimatingyour opponent”
Lao Tzu
#SMX #12A1 @MrFred_S
#SMX #12A1 @MrFred_S
Technical considerations
Technical
1. Content aspect2. Content format3. Platforms 4. Tagging and coding
#SMX #12A1 @MrFred_S
Technical considerationsLocalized format
#SMX #12A1 @MrFred_S
Technical considerationsLocalized format
#SMX #12A1 @MrFred_S
Technical considerationsLocalized format
Check your1. Format2. Measures3. Norms
• Celsius and Fahrenheit• Inches and centimeters• Pounds and kilograms• 5/24/2017 and 24/5/2017• Driving side of the road• Etc.
#SMX #12A1 @MrFred_S
Technical considerationsDifferentiate content
#SMX #12A1 @MrFred_S
Technical considerationsUtilize technology
3 ways to implement: • A link element in the header• In the HTTP header directly• Through the sitemap
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Technical considerationsSocial platforms
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Technical considerationsSearch Engines
#SMX #12A1 @MrFred_SNow it’s time to take notes
Conclusion
#SMX #12A1 @MrFred_S
Core considerations when going global
Linguistic Cultural Technical
#SMX #12A1 @MrFred_S
Core considerations when going global
Linguistic Cultural Technical
• Ensure your brand name translates well
• Define your target audience, its languageand preferences
• Address your audience appropriately
• Review your references
• Cater to preferences
• Build your awareness if needed
• Position the perceptionof your brand
• Know your local competitors
• Localize the format
• Customize the content
• Use technology + coding
• Target the right platforms
• Be relevant by being where your customers are
#SMX #12A1 @MrFred_S
Global is complex, not complicated
(really)
#SMX #12A1 @MrFred_S
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THANK YOU! SEE YOU AT THE NEXT #SMX