why mobile, why now? | john shehata – executive director of search & social media, abc news
DESCRIPTION
Now is the time for a mobile search strategy! Join John Shehata, ABC News’ Executive Director of Search & Social Media, as he reveals his own personal arsenal of mobile SEO guidelines, best practices, and tools of the trade. Learn actionable takeaways to wow your team with when you apply them to your own search programs.TRANSCRIPT
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WHY MOBILE, WHY NOW
John Shehata
Exec. Director, Search
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AGENDA
• Why Mobile, Why Now?
• Mobile: Site Architecture
• Mobile: Technical SEO Guidelines
• Mobile Ranking Factors
– User Experience
– Speed/Performance
– Broken Content
– Mobile Errors
• Mobile: App Indexing & Deep Linking
• Mobile: Social
• Mobile: Analytics & Tools
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Why Mobile, Why Now?
John Shehata | @JShehata
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• Mobile Usage Over Takes Desktop for the First Time in History
MOBILE USAGE
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• http://ssl.gstatic.com/think/docs/the-new-multi-screen-world-
study_research-studies.pdf
• Read: http://moz.com/blog/why-mobile-matters-now
GOOGLE MULTI-SCREEN WORLD
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• Google/Search Engines May be Scaring your Mobile Users Away
MOBILE SCARE
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• “Google Mobile Queries May Surpass PC Search This Year”
Matt Cutts
SMX West, March 2014
MOBILE SEARCHES
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MOBILE-FIRST DESIGN INITIATIVE - GOOGLE
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SERPS INSPIRED BY MOBILE-FIRST DESIGN
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“To improve the search experience for smartphone users
and address their pain points, we plan to roll out several
ranking changes in the near future that address sites
that are misconfigured for smartphone users.“
Yoshikiyo Kato, Software Engineer,
on behalf of Google Mobile Search
MOBILE RANKINGS
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Mobile: Site Technical Guidelines
John Shehata | @JShehata
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John Shehata | @JShehata
Responsive Dedicated Dynamic Serving
• 1 URL• Same Content/HTML• Use CSS to render pages
• Separate Mobile & Desktop URLs
example.com/m/m.example.com
• Different HTML
• 1 URL• Different HTML (and
CSS) depending on user agent (desktop or mobile device)
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• 1 URL
• Easier to maintain
• Link Consolidation
• No Redirects > Reduce Loading Time
• Recommended By Google (saves resources, pages crawled once)
• Slower
• Same Mobile/Desktop Content
RESPONSIVE SITES
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John Shehata | @JShehata
• Check Google Webmaster Tools Crawl Errors for Redirect & 404
Errors
• Allow Search Engines to crawl all assets (CSS, Images, JS)
• Check Page Load Time for Mobile and Desktop
• Optimize Speed
RESPONSIVE SITES - SEO
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• 1 URL
• Link Consolidation
• Capacity for different mobile content
• Slower
• Higher Cost to maintain
• Old Redirect Lists
• Complex technical implementation
• Crawled Multiple Times
DYNAMIC SERVING
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John Shehata | @JShehata
- Use Vary HTTP header:
• It is a hint to search engines to send mobile-bots to crawl the
pages too and discover the mobile content.
• It signals to caching servers used in ISPs and elsewhere that they
should consider the user agent when deciding whether to serve
the page from cache or not.
Read: https://developers.google.com/webmasters/smartphone-sites/details
DYNAMIC SERVING
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John Shehata | @JShehata
VARY HEADER
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• User-agent lists need constant maintenance and updating and will
not match new user-agents.
• When matching user-agents, it's common to mismatch. A common
mistake for sites is to unintentionally treat tablet devices as
smartphones.
AUTOMATIC REDIRECTS AND USER-AGENT
DETECTION
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• Don’t Cloak: When detecting the user-agent, the site should
detect the device class or type by looking for the device name in
the user-agent string; it should not be looking specifically for
Googlebot (or any other bots).
• All Googlebot user-agents identify themselves as specific mobile
devices, and you should treat these Googlebot user-agents
exactly like you would treat these devices.
Read: https://developers.google.com/webmasters/smartphone-sites/redirects
Googlebot- Mobile User-Agents: https://developers.google.com/webmasters/smartphone-
sites/googlebot-mobile
AUTOMATIC REDIRECTS AND USER-AGENT
DETECTION
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John Shehata | @JShehata
Using HTTP redirection (Recommended)
• Faster
• The redirection is done based on the user-agent in the HTTP request
headers.
• It is important to keep the redirection consistent with the
rel="alternate" tags
• It does not matter if the server redirects with an HTTP 301 or a 302
status code, but use of 302 is recommended whenever possible. (Matt
and Maile recommended it)
REDIRECTION TECHNIQUES
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Using JavaScript redirects (Not Recommended)
• Slower
• The latency caused by the client side redirection (first page is
downloaded, then JS is parsed and executed before triggering
the redirect.
REDIRECTION TECHNIQUES
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• Better Mobile Experience
• Faster
• Dedicated Mobile Content
• Easier Implementation
• Link Equity Dilution
• Higher Cost to maintain
• Crawled Multiple Times with different user agents
DEDICATED MOBILE SITES
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John Shehata | @JShehata
• On the desktop page, add:<link rel="alternate“ href="http://m.example.com/page-1" >
• On the mobile page, add:<link rel="canonical" href="http://www.example.com/page-1" >
• Add alternate tags to desktop xml sitemaps as well<loc>http://www.example.com/page-1/</loc>
<xhtml:link
rel="alternate"
href="http://m.example.com/page-1" />
</url>
DEDICATED MOBILE SITES
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• Create XML Mobile Sitemaps
• Use (Screaming Frog) test spider, provide a list of desktop URLs,
and change user-agent to mobile browser.
• Offer Users a way to override redirection (A link to full/Desktop
site). Track Clicks!!
• Make Sure the mobile Site is Spider-able (robots.txt and meta
tags)
DEDICATED MOBILE SITES
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John Shehata | @JShehata
Responsive Dedicated Dynamic Serving
• ALL devices• 1 URL• Same Content/HTML• Use CSS to render pages
• Separate Mobile & Desktop URLsexample.com/m/m.example.com• Different HTML
• All devices • 1 URL• different HTML (and CSS)
depending on user agent (desktop or mobile device)
Pros • 1 URL• Easier to maintain• Link Consolidation• No Redirects > Reduce Loading
Time• Recommended By Google (saves
resources, pages crawled once)
• Better Mobile Experience• Faster• Dedicated Mobile Content• Easier Implementation
• 1 URL• Link Consolidation• Capacity for different mobile
content
Cons • Slower• Same Mobile/Desktop Content
• Link Equity Dilution• Higher Cost to maintain• Crawled Multiple Times with
different user agents
• Slower • Higher Cost to maintain• Old Redirect Lists• Complex technical
implementation• Crawled Multiple Times
SEO • Check Google Webmaster Tools Crawl Errors for Redirect & 404 Errors
• Check Page Load Time for Mobile and Desktop
• Allow Search Engines to crawl all assets (CSS, Images, JS)
• Redirect Mobile Users and Bots to the mobile site
• Test Desktop Site for Redirects & 404 Errors
• Add Rel=Alternate to desktop and rel=Canonical to mobile site
• XML Mobile Sitemaps
• Use user-agent vary header to help search bots to find your mobile content
• Test for Vary: User-Agent HTTP Header
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• Responsive is not the answer to all problems and may not be
suitable for your site/industry yet!!
• Googlebot-mobile is only used to crawl feature phones content
• Googlebot is used to crawl smartphones content
• If you have no mobile page, show the desktop page
Read: http://googlewebmastercentral.blogspot.com/2014/01/a-new-googlebot-user-
agent-for-crawling.html
WORD OF CAUTION
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Moving from separate URLs to Same URLs
• Use 301-redirects
Moving from Same URLs to Separate URLs
• Use 302-redirects
READ: https://developers.google.com/webmasters/smartphone-sites/change-configuration
CHANGING CONFIGURATION ON SMARTPHONE
WEBSITES
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• Google has no specific recommendations for search engine
friendly sites.
• You can use any of the 3 approaches
• Serve tablet users the desktop version (or if available, the tablet
version).
Read: https://developers.google.com/webmasters/smartphone-sites/tablets
TABLETS
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Mobile: Rankings
John Shehata | @JShehata
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• SEO Traditional Ranking factors
• Important Ranking Factors
– User Experience
– Speed/Performance
• Negative Mobile SEO Factors
– Mobile Errors
– Broken Content
MOBILE RANKING FACTORS
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Mobile: User Experience
John Shehata | @JShehata
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SMX Advanced 2014
@JShehata
how many people have auto-fill markup on their
mobile site forms?
YES it is
That’s not mobile!!
Mobile Internet coming faster than most people in this
room realize
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• Avoid plugins (flash, Silverlight, Java, etc.)
• Configure the viewport
<meta name=viewport content="width=device-width, initial-scale=1">
• Size content to viewport
• Use legible font sizes
• Size tap targets appropriately
OPTIMIZE USER EXPERIENCE
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• Multi-Device Design: https://developers.google.com/web/fundamentals/layouts/
• 25 Principles of Mobile Site Design https://www.google.com/think/multiscreen/whitepaper-sitedesign.html
• Formshttps://developers.google.com/web/fundamentals/input/form/
• Mobile e-commerce Designhttp://www.kaushik.net/avinash/web-design-user-experience-best-practices/
READ:
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Mobile: Speed / Performance
John Shehata | @JShehata
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“80-90% of the end-user response time is spent on the frontend.
Start There.”
Steve Souders, Google’s Head Performance Engineer
• I.E. Backend actions (database queries, server delays and
hardware limitations, …) only account for 10-20% of your load
time!!
WHERE TO START?
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GOOGLE PAGESPEED INSIGHTS TOOL
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Read: https://developers.google.com/web/fundamentals/performance/
OPTIMIZED RENDERING
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• 1 second load time for 'above-the-fold content' on mobile sites! Read: https://developers.google.com/speed/docs/insights/mobile
ABOVE-THE-FOLD (ATF) CONTENT
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• Avoid Multiple Redirects
Example.com > www.example.com > m.example.com (slow mobile
experience)
• Consolidate DNS requests
• Enable gzip Compressions (reduces up to 90%)
• Remove unnecessary / legacy code
• Optimize Images
– Proper formatting and compression
– Use Web fonts instead of encoding text in images
OPTIMIZE SPEED
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• Improve server response time
– It should be Less than 200ms
• Leverage Browser Caching
– Set expiry date or maximum age
– Cache-Control: max-age=120
• Prioritize Visible Content
– Structure your HTML to load the critical, above-the-fold content first
– Reduce the amount of data used by your resources
OPTIMIZE SPEED
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• Eliminate ATF render-blocking JavaScript and CSS resources
• Faster above the fold content (inline CSS, JS)
• Optimize JavaScript Use– Defer parsing JavaScript
– Asynchronously load JavaScript resources
– Avoid long running JavaScript
• Optimize CSS Use– Put CSS in the document head
– Avoid CSS imports (@import)
– Inline render-blocking CSS
OPTIMIZE SPEED
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• Make your mobile pages render in under one second
– http://calendar.perfplanet.com/2012/make-your-mobile-pages-render-
in-under-one-second/
• Mobile Analysis in PageSpeed Insights
– https://developers.google.com/speed/docs/insights/mobile
• Read Cindy Krum from Mozcon 2014
http://www.slideshare.net/mcordismarketing/five-secrets-to-
unlocking-mobile-seo-success
READ
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Mobile: Errors
John Shehata | @JShehata
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“Avoiding these mistakes helps your smartphone users engage with
your site fully and helps searchers find what they're looking for
faster. To improve the search experience for smartphone users and
address their pain points, we plan to roll out several ranking
changes in the near future that address sites that are
misconfigured for smartphone users.”
6/11/13 Google Webmaster Central Blog
MOBILE ERRORS
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• First, Check Google Webmaster Tools Crawl Errors
MOBILE ERRORS
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• Google Reporting Faulty Mobile Redirects
http://googlewebmastercentral.blogspot.ca/2014/06/faulty-
redirects.html
FAULTY REDIRECTS
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• Verify no flash is used for navigation, videos, or other elements
on mobile pages.
• HTML5 is preferred for video players.
• Google warns users of incompatible sites.
• consider having the transcript of the video available on all
devices as that may better serve your smartphone users.
UNPLAYABLE VIDEOS
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• Avoid App Download Interstitials (use banners instead)
INTERSTITIALS
x x
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• Irrelevant cross-linking between desktop and mobile content
• Infinite redirect loops
– Googlebot-mobile > redirected to feature phones site > redirects to
smartphone site > redirects to desktop site
READ: https://developers.google.com/webmasters/smartphone-sites/common-mistakes
MOBILE ERRORS
![Page 52: Why Mobile, Why Now? | John Shehata – Executive Director of Search & Social Media, ABC News](https://reader033.vdocuments.net/reader033/viewer/2022060121/55943a401a28ab2a7c8b474e/html5/thumbnails/52.jpg)
Mobile: Broken Content
John Shehata | @JShehata
![Page 53: Why Mobile, Why Now? | John Shehata – Executive Director of Search & Social Media, ABC News](https://reader033.vdocuments.net/reader033/viewer/2022060121/55943a401a28ab2a7c8b474e/html5/thumbnails/53.jpg)
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• Unplayable Videos
• Flash/Sliverlight
• Popups
• Sideway Scrolling
• Tiny Font/Buttons
• Device Specific Content
• Slow Pages
BROKEN CONTENT
![Page 54: Why Mobile, Why Now? | John Shehata – Executive Director of Search & Social Media, ABC News](https://reader033.vdocuments.net/reader033/viewer/2022060121/55943a401a28ab2a7c8b474e/html5/thumbnails/54.jpg)
Mobile: App Indexing & Deep-Linking
John Shehata | @JShehata
![Page 55: Why Mobile, Why Now? | John Shehata – Executive Director of Search & Social Media, ABC News](https://reader033.vdocuments.net/reader033/viewer/2022060121/55943a401a28ab2a7c8b474e/html5/thumbnails/55.jpg)
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https://developers.google.com/app-indexing/
APP INDEXING & DEEP LINKS
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https://dev.twitter.com/docs/cards/app-installs-and-deep-linking
<meta name="twitter:app:country" content="US"/>
<meta name="twitter:app:name:iphone" content="Example App"/>
<meta name="twitter:app:id:iphone" content="306934135"/>
<meta name="twitter:app:url:iphone" content="example://action/5149e249222f9e600a7540ef"/>
<meta name="twitter:app:name:ipad" content="Example App"/>
<meta name="twitter:app:id:ipad" content="306934135"/>
<meta name="twitter:app:url:ipad" content="example://action/5149e249222f9e600a7540ef"/>
<meta name="twitter:app:name:googleplay" content="Example App"/>
<meta name="twitter:app:id:googleplay" content="com.example.app"/>
<meta name="twitter:app:url:googleplay" content="http://example.com/action/5149e249222f9e600a7540ef"/>
TWITTER: APP INSTALLS AND DEEP-LINKING
![Page 57: Why Mobile, Why Now? | John Shehata – Executive Director of Search & Social Media, ABC News](https://reader033.vdocuments.net/reader033/viewer/2022060121/55943a401a28ab2a7c8b474e/html5/thumbnails/57.jpg)
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• Android Deep Links – Errors
– Mismatched content (paginated pages, expired content, blocked
resources)
– GWT errors
• You can track Google Traffic to Android App
DEEP LINKS ERRORS
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Mobile: Social
John Shehata | @JShehata
![Page 59: Why Mobile, Why Now? | John Shehata – Executive Director of Search & Social Media, ABC News](https://reader033.vdocuments.net/reader033/viewer/2022060121/55943a401a28ab2a7c8b474e/html5/thumbnails/59.jpg)
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• FB: 78% Of US Users Are Mobile
MOBILE: SOCIAL
![Page 60: Why Mobile, Why Now? | John Shehata – Executive Director of Search & Social Media, ABC News](https://reader033.vdocuments.net/reader033/viewer/2022060121/55943a401a28ab2a7c8b474e/html5/thumbnails/60.jpg)
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• Check how your Social Media buttons appear in mobile
MOBILE: SOCIAL
![Page 61: Why Mobile, Why Now? | John Shehata – Executive Director of Search & Social Media, ABC News](https://reader033.vdocuments.net/reader033/viewer/2022060121/55943a401a28ab2a7c8b474e/html5/thumbnails/61.jpg)
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• Dark Social Traffic (Apps Traffic is registered as Direct)
MOBILE: SOCIAL
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MOBILE: EMAILS
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Mobile: Analytics & Tools
John Shehata | @JShehata
![Page 64: Why Mobile, Why Now? | John Shehata – Executive Director of Search & Social Media, ABC News](https://reader033.vdocuments.net/reader033/viewer/2022060121/55943a401a28ab2a7c8b474e/html5/thumbnails/64.jpg)
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• Study your site’s current traffic
– Desktop, Tablet, Mobile
– Check Devices Traffic
– Check Operating Systems
GOOGLE ANALYTICS
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• Mobile, Tablet, Mobile & Tablet are 3 System Segments
• You need to create a desktop traffic segment
DESKTOP SEGMENT
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• Use System Segments
• Create Advanced Segments
(Mobile Organic)
MOBILE/TABLET SEGMENT
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• Check popular mobile pages with high bounce rateRead: How to quickly determine high-traffic mobile pages with a poor user experience through Google Analytics bounce rate and Events, and
improve common issues (slides)
MOBILE ANALYTICS
![Page 68: Why Mobile, Why Now? | John Shehata – Executive Director of Search & Social Media, ABC News](https://reader033.vdocuments.net/reader033/viewer/2022060121/55943a401a28ab2a7c8b474e/html5/thumbnails/68.jpg)
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PAGE TIMING
![Page 69: Why Mobile, Why Now? | John Shehata – Executive Director of Search & Social Media, ABC News](https://reader033.vdocuments.net/reader033/viewer/2022060121/55943a401a28ab2a7c8b474e/html5/thumbnails/69.jpg)
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SPEED SUGGESTIONS REPORT
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– Check Mobile Pages with high CTR to the Full Site
<a href="http://www.example.com/page.html" id="full-site-link">Full site</a>
var fullSite =
document.getElementById('full-site-link');
addListener(fullSite, 'click', function() {
ga('send', 'event', 'Mobile site functionality',
'click', 'Full site');
});
TRACK FULL-SITE LINKS W/ EVENTS
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• Google Webmaster Tools
– Mobile stats vs. All (Not Web)
• Use Mobile Filters
– Compare Keywords in Mobile vs. All
– Compare top pages in Mobile vs. All
GWT: SEARCH QUERIES
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• Check Mobile Keywords & Create Landing Pages
– Coupons / Discounts / Deals
– (Product/Brand) Reviews
– Directions to (brand)
– Find (brand) Store / Nearest (brand) Store
– (Restaurant) Menu
– Prices / Compare prices
– Hours / Holiday Hours / 24 Hours (brand)
– (Restaurant) What to Order?
• Think of unique mobile scenarios for your brand
– Car Insurance Accident Help/File a Claim
– Recipes
GWT: SEARCH QUERIES
![Page 73: Why Mobile, Why Now? | John Shehata – Executive Director of Search & Social Media, ABC News](https://reader033.vdocuments.net/reader033/viewer/2022060121/55943a401a28ab2a7c8b474e/html5/thumbnails/73.jpg)
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Mobile All
Query Impressions Clicks CTRAvg. position Impressions Clicks CTR
Avg. position
Mobile/AllImpressions
Mobile/AllClicks
Mobile - all
CTRMobile – all
Avg. positionQuery 1 347,746 97,796 28% 1.8 1,761,196 609,622 35% 1.8 20% 16% -7% -
Query 2 409,327 68,743 17% 2.7 1,146,903 268,013 23% 3.5 36% 26% -6% (0.80)Query 3 205,923 34,515 17% 5.5 417,812 73,891 18% 4.5 49% 47% -1% 1.00
327,460 30,901 9% 3 875,403 71,638 8% 2.5 37% 43% 1% 0.50
120,146 30,790 26% 2.9 229,856 44,186 19% 3.1 52% 70% 7% (0.20)36,276 25,349 70% 5.1 163,032 128,247 79% 2.1 22% 20% -9% 3.00
492,042 23,797 5% 5.8 1,376,322 75,176 5% 4.6 36% 32% 0% 1.20
44,609 18,614 42% 1.4 105,240 40,431 38% 5.6 42% 46% 4% (4.20)
398,801 18,389 5% 4.1 949,446 52,844 6% 3.6 42% 35% -1% 0.50
75,744 18,353 24% 1 157,273 38,309 24% 1.0 48% 48% 0% -
104,610 17,775 17% 6.8 245,271 48,502 20% 4.7 43% 37% -3% 2.10
84,912 16,565 20% 1 323,577 63,522 20% 1.1 26% 26% 0% (0.10)
480,131 15,738 3% 1.9 1,117,137 70,847 6% 1.7 43% 22% -3% 0.20 122,329 13,752 11% 1.3 368,591 49,343 13% 1.7 33% 28% -2% (0.40)116,071 12,695 11% 3.4 363,641 58,960 16% 2.7 32% 22% -5% 0.70
23,389 12,470 53% 1 125,271 87,118 70% 1.0 19% 14% -17% -
GWT + EXCEL
- Find Low/High Mobile Impressions, Clicks, CTR- Check Mobile Rankings and Display
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CONDUCTOR
![Page 75: Why Mobile, Why Now? | John Shehata – Executive Director of Search & Social Media, ABC News](https://reader033.vdocuments.net/reader033/viewer/2022060121/55943a401a28ab2a7c8b474e/html5/thumbnails/75.jpg)
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GOOGLE FETCH
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DENIED BY ROBOTS.TXT
![Page 78: Why Mobile, Why Now? | John Shehata – Executive Director of Search & Social Media, ABC News](https://reader033.vdocuments.net/reader033/viewer/2022060121/55943a401a28ab2a7c8b474e/html5/thumbnails/78.jpg)
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• https://developer.chrome.com/devtools/docs/mobile-emulation
EMULATING DEVICES
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GOOGLE ADWORDS – KEYWORD PLANNER
![Page 80: Why Mobile, Why Now? | John Shehata – Executive Director of Search & Social Media, ABC News](https://reader033.vdocuments.net/reader033/viewer/2022060121/55943a401a28ab2a7c8b474e/html5/thumbnails/80.jpg)
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• 2013
• 2014
PIZZA
![Page 81: Why Mobile, Why Now? | John Shehata – Executive Director of Search & Social Media, ABC News](https://reader033.vdocuments.net/reader033/viewer/2022060121/55943a401a28ab2a7c8b474e/html5/thumbnails/81.jpg)
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• Gas Station
LOCAL
![Page 82: Why Mobile, Why Now? | John Shehata – Executive Director of Search & Social Media, ABC News](https://reader033.vdocuments.net/reader033/viewer/2022060121/55943a401a28ab2a7c8b474e/html5/thumbnails/82.jpg)
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• http://mobitest.akamai.com/
• http://validator.w3.org/mobile/
• Browser Extension user-agent switcher
• http://developers.google.com/speed/pagespeed/insights/
MORE TOOLS
![Page 83: Why Mobile, Why Now? | John Shehata – Executive Director of Search & Social Media, ABC News](https://reader033.vdocuments.net/reader033/viewer/2022060121/55943a401a28ab2a7c8b474e/html5/thumbnails/83.jpg)
<Mobile />
John Shehata | @JShehata
![Page 84: Why Mobile, Why Now? | John Shehata – Executive Director of Search & Social Media, ABC News](https://reader033.vdocuments.net/reader033/viewer/2022060121/55943a401a28ab2a7c8b474e/html5/thumbnails/84.jpg)
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• Choose the site structure Wisely. Responsive is not the answer for
all your problems!!
• Fix broken content and faulty redirects
• User experience is important
• Optimize above the fold rendering
• Local Businesses: Take Mobile Seriously
• Check your money/important rankings regularly in Mobile SERPs
• Check how your results look in mobile SERPs
• Mobile Ads & Mobile Landing Pages
• Mobile first doesn’t mean just mobile
![Page 85: Why Mobile, Why Now? | John Shehata – Executive Director of Search & Social Media, ABC News](https://reader033.vdocuments.net/reader033/viewer/2022060121/55943a401a28ab2a7c8b474e/html5/thumbnails/85.jpg)
Thank You
John Shehata | @JShehata
John Shehata@JShehata