why performance appraisals are important
TRANSCRIPT
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Why Performance Appraisals?
Smart Business Reasons for the Investment in Formal Feedback
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What We Want vs. What We Get
Questions and confusionKnow what is expected
Hit the ground running
Drive their own learning
Behave differently after training
Months of waiting for performance
Constant requests for HR to develop them
The same old habits
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The Importance of Feedback in Getting What We Want
Performance management research tells us that up to 90% of all performance problems are caused by a lack of information and feedback.”
“
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The Goal of the Appraisal Link individual performance to business strategy and
goals Set individual performance goals
– What we want done (Task)– How we want it done (Method & Process)
Capture performance data over period of time Set developmental targets Establish criteria for rewards Uncover organization-wide performance trends
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The General Process
Review company strategy.
Set individual goals.
Set development goals.
Observe behavior.
Observe results.
Document progress.
Look for trends.
Analyze business impact.
Document findings.
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Investment vs. Payoff Leaders must...
– Train employees in the process
– Spend Time• Planning• Monitoring• Evaluating• Communicating
– Deal w/ defensiveness– Ensure rewards are linked
and consistent
Leaders gain... – Alignment of individuals to
business strategy– Clarity in expectations– Reduction in performance
problems– Documentation to support
staffing actions– Accountability at the
individual level
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Who We Are: An Overview
Consulting professionals with expertise in performance improvement
U.S.-based operations with a network of qualified affiliates worldwide
Products and services to support corporate clients and other consultants
Other avenues to achieve full-service offerings to clients– SyNet– DTM
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