why strategic marketing matters

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© Market2win Ltd By Edmund Bradford, Director, Market2win Limited September 2009 OR How great sales departments can ruin you fast!

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This is for anyone who wants to understand or explain the difference between sales and marketing. I have used some well known banking collapses to show what happens if the sales department is not given the right strategic direction. Hope you find it useful.

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Page 1: Why Strategic Marketing Matters

© Market2win Ltd

By Edmund Bradford, Director, Market2win Limited

September 2009

OR

How great sales departments can ruin you fast!

Page 2: Why Strategic Marketing Matters

© Market2win Ltd

2006: A Good Year for Bear Stearns

Helping organizations win the marketing war 2

Page 3: Why Strategic Marketing Matters

© Market2win Ltd

James E. Cayne, Chairman & CEO, Bear SternsPage 3, 2006 Annual Report

“Fifth consecutive year of record net income”

Helping organizations win the marketing war slide 3

Page 4: Why Strategic Marketing Matters

© Market2win Ltd

But there is an even better sales force out there!

Helping organizations win the marketing war slide 4

Page 5: Why Strategic Marketing Matters

© Market2win Ltd

2006: What a great year!

5Helping organizations win the marketing war

Page 6: Why Strategic Marketing Matters

© Market2win Ltd

...and on the same day, HBOS reports strong sales growth

Helping organizations win the marketing war slide 6

Page 7: Why Strategic Marketing Matters

© Market2win Ltd

2007: Still looking good

Helping organizations win the marketing war 7

Page 8: Why Strategic Marketing Matters

© Market2win Ltd

Another record sales year for Lehman Brothers!

Helping organizations win the marketing war 8

Page 9: Why Strategic Marketing Matters

© Market2win Ltd

But by September 2008 the party is over

9Helping organizations win the marketing war

After 158 years of trading, Lehman Brothers is bust

After 85 years of trading, Bear Sterns is sold to JP Morgan for $10 per share

Page 10: Why Strategic Marketing Matters

© Market2win Ltd

August 5, 2009: The HBOS hangover continues

Helping organizations win the marketing war 10

Page 11: Why Strategic Marketing Matters

© Market2win Ltd

Didn’t they die fast!

11Helping organizations win the marketing war

Marketing Effectiveness

Sales Effectiveness

Low

Low

High

High

Thrive

Die Slowly

Survive

Die Quickly

Source: based on Prof. Malcolm McDonald’sThe Marketing Audit, page 12, 1991

•Lehman Brothers

•RBS•Northern Rock•Bradford & Bingley

•Bear Stearns•HBOS

•Equitable Life

Page 12: Why Strategic Marketing Matters

© Market2win Ltd

The moral of the story

12Helping organizations win the marketing war

If you have not done your marketing first, great sales functions can ruin you fast.

Page 13: Why Strategic Marketing Matters

© Market2win Ltd

www.market2win.comMarket2win Ltd, Minerva Mill, Station Road, Alcester, Warwickshire, B49 5ET

United Kingdom

[email protected]

Helping organizations win the marketing war