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©2014 The Advisory Board Company • advisory.com
Why Words Matter Through an Oncology Lens
Revenue Cycle Solutions
Consulting & Management Services
©2014 The Advisory Board Company advisory.com 2
Key Objectives for Today’s Session
1. Develop understanding of the role documentation plays in determining patient severity of illness
(SOI), risk of mortality (ROM) and physician quality scores
2. Understand definition and key terminology changes in ICD-10-CM and ICD-10-PCS
3. Understand the concepts of linking conditions and manifestations for more accurate depiction of
patient’s clinical status
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Road Map for Discussion
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Concepts Drive Documentation Requirements
Examples of Diagnoses in ICD-10
Importance of Documentation and Basics of ICD-10-CM/PCS
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The Evolution of Clinical Documentation
What was once a tool for communication between providers and clinicians is now the primary data
source to determine quality of patient care. Market forces are leading to Increase in documentation
scrutiny.
Who is the audience for your notes?
Other
Doctors
Care Team
Patients
State
Government
Federal
Government
Insurance
Companies Self
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Increased Transparency For Patients
MyCigna.com
HealthGrades- all material and images are sourced from www.healthgrades.com (accessed on 6/18/2012)
Leapfrog- all material and images are sourced from www.leapfroggroup.org (accessed on 6/18/2012)
©2014 The Advisory Board Company advisory.com 6
Transition from ICD-9-CM to ICD-10-CM/PCS
Per Bill H.R. 4302, “The Secretary of Health and Human Services may not, prior to October 1, 2015,
adopt ICD–10-CM/PCS code sets”.
2011, The Clinical documentation Improvement Specialist's Guide to ICD-10 p.9
Glenn Krauss, BBA, RHIA, CCS, CCS-P, CPR, C-CDI, CCDS and Sylvia Hoffman,
RN, C-CDI, CCDS.
Benefits and Goals of ICD-10-CM/PCS
• Provides better detail, a more accurate depiction, and improved communication
of patients clinical status
• Allows for more accurate payment for new procedures
• Improves capture of morbidity and mortality data
• Reduces the number of miscoded, rejected and improper claims for
reimbursement
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ICD-9-CM vs. ICD-10-CM/PCS: A Comparison
Source: Nichols, J.C. (2011). ICD-10 – Physician impacts. Advisory Board
Applications and Technologies Collaborative; CMS (2013). ICD-10 Implementation
guide for small hospitals 1) Code Volume Expansion in ICD-10-CM/PCS
The main difference between ICD-9-CM
and ICD-10-CM/PCS codes, outside of
structural changes, is the SPECIFICITY of
the code.
ICD-10-CM/PCS codes specify several
components not found ICD-9-CM, such as
causal agent, type, laterality, approach,
episode of care, root operation, etc.
Why so many new codes?
14,000
69,000
4,000
72,000
ICD-9 ICD-10
Diagnosis Codes Procedure Codes
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Introduction to ICD-10-CM Diagnosis Coding Structure
ICD-10-CM Codes will Contain 3-7 Alphanumeric Characters with the Following Structure
α # α/#
α/# α/# α/#
Category Sub-categories (Etiology, Anatomic Site, Severity, Laterality,
Complication)
Extension
(3-16 options
depending on
category)
α/#
Key ICD-10-CM Documentation Concepts
Specific anatomical location
Degree (mild, moderate, severe, or
unspecified; total/complete vs.
partial/incomplete)
Type (primary, secondary, unspecified) Episode of Care (Initial, Subsequent,
Sequelae)
Acuity (acute, subacute, chronic, acute
on chronic, or unspecified )
Laterality (Right, Left, bilateral, or
unspecified)
Trimester (1,2,3,unspecified) Number of fetus (1-5, other)
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Introduction to ICD-10-PCS Coding Structure
In this exercise, we will dissect the structure of an ICD-10-PCS code
Source: AHIMA; The Advisory Board Company research
α/#
α/# α/# α/# α/#
Body
System
Root
Operation
Body
Part
Approach Device Qualifier
α/#
α/#
1. Section –16 options identifying the general type of procedure. Example:
Medical/Surgical Section represents the vast majority of procedures
reported in an inpatient setting
2. Body System - e.g. circulatory system, respiratory system
3. Root Operation - 31 options, based on the objective of the procedure
4. Body Part - e.g. pericardium, coronary artery, heart, atrium, mitral valve
5. Approach - 7 options, e.g. open, percutaneous, percutaneous endoscopic
6. Device - 4 basic groups: Grafts/prostheses, implants, simple or mechanical
appliances, and electronic appliance
7. Qualifier - e.g. identify destination site in a Bypass, Diagnostic, Full
thickness burn
Physician documentation
required:
• Type and intent of procedure
(root operation)
• Specific anatomic sites
treated
• Approach
• Specific type of device used
• Validate surgical
complications
• Diagnoses that support
inpatient medical necessity
Section
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Road Map for Discussion
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Key Concepts To Capture in Your Documentation
Examples of Diagnoses in ICD-10
Importance of Documentation and Basics of ICD-10-CM/PCS
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Remember: Signs, Symptoms & Test Results Must Be Linked to Related
Diagnoses
While important pieces of the medical record, signs, symptoms and test results are not sufficient for
coders to assign a diagnosis.
The attending physician is responsible for:
• Documenting all conditions in the progress notes and discharge summary
• Resolving conflicts in the documentation
• Linking signs and symptoms to diagnoses may increase
SOI and ROM in the inpatient setting. (The terms
‘probable’, ‘likely’, or ‘suspected’ are all acceptable on the
inpatient record)
• In the ambulatory setting, documentation regarding patient
condition should be to the highest level known, treated or
evaluated
• Abnormal findings (laboratory, x-ray, pathology and other
diagnostic test results) cannot be coded and reported
unless the clinical significance is identified by the treating
provider ICD-10-CM Official Coding Guidelines III.B
Reminder:
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Linking Conditions Critical to Capturing Patient Severity
Examples: Linking Diseases
• Hypertension with heart disease
• Endocarditis due to staph aureus
• Right heart failure due to primary pulmonary hypertension
Use terms like “due to” or “with”
Note: Lists, commas, and the word “and” do not link conditions
There is a significant increase in the number of “combination codes” available in the ICD-10-CM/PCS
code set. These codes can help capture the highest level of complexity and acuity in the public eye.
Linking clinically relevant conditions, where appropriate, is the key
takeaway for physicians. Coders cannot assume clinical relationships.
©2014 The Advisory Board Company advisory.com 13
Severity of Illness (SOI) and Risk of Mortality (ROM)
Documentation drives SOI and ROM level assignment. These levels are used to measure patient
acuity, and therefore drive expected patient LOS and mortality rate.
Level Assigned SOI/ROM Category
Minor 1
Moderate 2
Major 3
Extreme 4
Breakdown of SOI/ROM and their Implication on Quality Measures
Four mutually exclusive SOI/ROM categories exist (1-4), and are determined
based on a number of factors including primary and secondary diagnoses,
comorbidities, demographics, patient history, treatment/procedure delivered, etc.
©2014 The Advisory Board Company advisory.com
Road Map for Discussion
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Key Concepts To Capture in Your Documentation
Examples of Diagnoses in ICD-10
Importance of Documentation and Basics of ICD-10-CM/PCS
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ICD-10-CM/PCS Oncology Diagnoses Covered Today
Let’s start with these concepts to help explain what documentation will be like in ICD-10-CM/PCS
1 Anemia
2 Sickle Cell Disorders
3 Malnutrition
4 Neoplasms
5 Neoplasm Related Pain
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Anemia
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Documentation Concepts
Acuity • Acute
• Chronic
Type • Nutritional Anemia (e.g. iron deficiency, vitamin B12 deficiency,
Folate)
• Hemolytic Anemia
• Enzyme disorders (e.g. glutathione metabolism)
• Thalassemia (e.g. alpha, beta)
• Sickle Cell
• Aplastic Anemia
Etiology • Post hemorrhagic
• Drug induced (autoimmune or non-autoimmune)
• Chemotherapy/Immunotherapy/Radiation
• Malignancy
• Manifestation of an adverse effect or poisoning
Is the anemia secondary to hemorrhage associated with a procedure –
Documentation should specify if Complication or Expected Outcome?
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Aplastic Anemia / Pancytopenia
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Specificity impacts Severity of Illness
Condition Documentation Concept Specified Options
Aplastic Anemia Document type and etiology
• Constitutional
• Drug–induced
• Due to other external agents
• Idiopathic
• Other
• Unspecified
Pancytopenia Document etiology
(“due to”)
• Antineoplastic chemotherapy
induced
• Other drug-induced
• Other
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Anemia Documentation Takeaways
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When documenting anemia, be sure to document:
1. Acuity of anemia
2. Type of anemia
3. Etiology of anemia
And then specify, specify, specify.
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Sickle Cell Disorders
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ICD-10-CM Concepts
Documentation Concepts
Type • Hb-SS
• Thalassemia
• Hb-C
• Other
Clarify if patient is
in Crisis
If yes, document type
• Acute chest syndrome
• Splenic sequestration
• Unspecified
Document any associated fever
Note: If type of Sickle Cell Disorder is not specified – Default is Sickle Cell Disease
without crisis (low SOI)
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Sickle Cell Disorders Documentation Takeaways
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When confronting sickle cell disorders,
be sure to document:
1. Type of disorder
2. Acuity of disorder: whether patient is in crisis
3. Any clinical manifestations related to disorder
And then specify, specify, specify.
©2014 The Advisory Board Company advisory.com
Malnutrition
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American Academy of Nutrition and Dietetics & American Society for Parental and Enteral Nutrition
(ASPEN) Malnutrition Criteria: Need at least two or more of the following six characteristics help to
identify a malnutrition diagnosis.
Malnutrition Criteria
Insufficient energy intake
Weight Loss
Loss of muscle mass
Loss of subcutaneous fat
Localized or generalized fluid accumulation
that may sometime mask weight loss
Diminished functional status as measure by
hand grip strength
Types of Malnutrition
Major Comorbid Conditions (MCCs)
• Kwashiorkor
• Nutritional marasmus
• Marasmic kwashiorkor
• Unspecified severe protein calorie
malnutrition (United States)
Comorbid Conditions (CCs)
• Mild protein-calorie malnutrition
• Moderate protein-calorie malnutrition
• Unspecified malnutrition
• Cachexia
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Malnutrition
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Additional clinical indicators/documentation that support diagnoses of Malnutrition
Multiple Key Components to Weight-Related Diagnoses
BMI<19
• Will impact SOI/ROM
• For protein-calorie malnutrition, indicate mild,
moderate or severe
• Use “starvation” in abuse cases
• Link to other illnesses
BMI>40
• Will impact SOI/ROM
• For severe or morbid obesity:
‒ Link to cause
‒ If drug induced, give the name of the drug
‒ Name bariatric procedures performed
‒ Identify any associated conditions such as obesity
hypoventilation syndrome
Additional
documentation
needs
• History of condition
• Exam
‒Skin care/assessment
• Diagnostic tests
• Diagnoses and linkage
• Treatments in place to treat malnutrition
‒Possible infusion (e.g. TPN)
‒Administration of vitamins/supplements (e.g.
Ensure/Boost)
‒Dietician physical therapy notes
Weight loss, failure to thrive,
cachectic appearing, and
malnourished documentation
does not impact SOI/ROM.
Documentation Tip:
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Neoplasms
ICD-10-CM Neoplasm Documentation Concepts
• Specify Site:
• Each specific site
• Primary vs Secondary:
• Are there multiple specific sites and are these sites overlapping?
• Metastases - where is it from and where did it go?
• Laterality – (e.g. right, left bilateral)
• Behavior – (e.g. Benign, In situ, Malignant, Uncertain, or Unspecified)
• Personal history of - is utilized only when the primary neoplasm has been previously excised or
eradicated from its site and is no longer under any type of treatment, and there is no evidence of any
existing primary malignancy
• Documentation that is unclear may result in a query to clarify the status of the neoplasm
• Always link to complications and comorbidities:
• Anemia “due to” neoplastic disease
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Neoplasms
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Components to Best Practice Documentation
• Specify Site
• Each specific site
• Primary vs Secondary:
• Metastases - where is it from and where did it go to
• Laterality – Right, left, bilateral
• Behavior – Benign, In situ, Malignant, Uncertain
• Personal history of – Is utilized only when the primary neoplasm has been previously excised or
eradicated from its site and is no longer under any type of treatment, and there is no evidence of any
existing primary malignancy
• Documentation that is unclear may result in a query to clarify the status of the neoplasm
• Always link to complications and comorbidities
• Anemia “due to” neoplastic disease
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Best Practice for Neoplasm Documentation
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Components to Best Practice Documentation
• Identify when neoplasms are in different locations in the same site, or they are “overlapping”
(previously known as contiguous)
• Which lung(s), which lobe(s)
• Is it a tumor or a mass
• Is it benign, malignant or uncertain behavior
• Is the neoplasm a primary or secondary site
• “Tumor” and “mass” are coded differently and have different meanings
• Tumor = neoplasm
• Mass = lump
• Lack of clarity in documentation on primary vs secondary sites will generate a query
Specificity is Required
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Neoplasm Related Pain
ICD-10-CM Documentation Requirements
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Documentation Concepts
1. Pain related, associated or due to cancer, tumor, or primary or secondary
malignancies is coded consistently regardless of acute or chronic nature.
2. Pain may be the principal diagnosis when the reason for admission is pain
management – the underlying neoplasm is then a secondary diagnosis
3. Link pain type to the condition:
Example:
• Chronic pain due to …
• Phantom limb pain from R BKA
4. Is a spinal neurostimulator or intrathecal infusion pump being used to treat the patient
- If so, document.
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Neoplasm Related Pain
Neoplasm related pain (acute) (chronic)
27
G 8 9 3
Other disorders of the nervous system Related to cancer,
tumor or malignancy
Synonyms:
• Cancer associated pain
• Pain due to malignancy(primary)
(secondary)
• Tumor associated pain
©2014 The Advisory Board Company advisory.com 28
Summary of Best Practice Documentation Teaching Points
Key Documentation Concepts
• Conflicting, incomplete, or ambiguous documentation will lead to a query
• Carry all documentation from diagnostic test into progress notes to
ensure it will be captured
• Sign, symptoms and test results do not contribute to SOI unless their
significance is documented or they are linked to a named disease
• Identify all primary and secondary sites, and when multiple sites are
separate or overlapping
• Specify when a “history of malignancy” is a current diagnosis or it is
resolved – adds a CC when a secondary diagnosis
• Specify the reason for the inpatient admission – to deliver chemotherapy,
to treat a complication due to malignancy or to provide definitive surgical
treatment
• If neoplasm(s) has been resected, document any evidence of current
disease
• Remember to capture documentation of any procedural complications