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Wide Area Wireless Choosing A Wireless Service Provider Jay Best, President [email protected] 631-262-0357 www.best-mobile.com

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Page 1: Wide Area Wireless Choosing A Wireless Service Provider Jay Best, President jay@best-mobile.com 631-262-0357

Wide Area WirelessChoosing A Wireless Service Provider

Jay Best, [email protected]

Page 2: Wide Area Wireless Choosing A Wireless Service Provider Jay Best, President jay@best-mobile.com 631-262-0357

Agenda

• Introductions

• Know your…

• Identify driving factors

• Key Features of Wireless WANs

• Review of Generic Options

Page 3: Wide Area Wireless Choosing A Wireless Service Provider Jay Best, President jay@best-mobile.com 631-262-0357

Know your Application

Some factors to consider:• Does it need to be wireless?• Is this a wireless app from the ground up?• Type of connection assumed:

– HTTP

– TCP/IP

– Messaging

• Volume of information

Page 4: Wide Area Wireless Choosing A Wireless Service Provider Jay Best, President jay@best-mobile.com 631-262-0357

Know your User

Some factors to consider:

• Frequency of connection

• Ability to delay connection

• Aptitude

• Tolerance for waiting

Page 5: Wide Area Wireless Choosing A Wireless Service Provider Jay Best, President jay@best-mobile.com 631-262-0357

Know your Device

Some factors to consider:

• Power consumption

• Screen

• Processing power

• Memory

Page 6: Wide Area Wireless Choosing A Wireless Service Provider Jay Best, President jay@best-mobile.com 631-262-0357

Identify Driving FactorsSome typical driving factors:

• Must support certain application

• Leverage existing devices

• Anyplace access

• Large file synchronizations

You may find there are few choices after you have identified the driving factors.

Page 7: Wide Area Wireless Choosing A Wireless Service Provider Jay Best, President jay@best-mobile.com 631-262-0357

Key features of Wireless WANs

• Availability/Coverage• Connection Mode

(Packet vs. Circuit Switched)• Available Devices• Data Pricing Model• Management Features• Power Consumption• Bandwidth

My ranking for a field service dispatch

application.

Rank your app!

Page 8: Wide Area Wireless Choosing A Wireless Service Provider Jay Best, President jay@best-mobile.com 631-262-0357

Availability/Coverage

Nothing else matters if the network is not there when you need it.

Satellite

AMPS (Analog Cellular)

PCS (CDMA, iDEN, GPRS) and Pager networks

2.5 G

802.11

3G

Page 9: Wide Area Wireless Choosing A Wireless Service Provider Jay Best, President jay@best-mobile.com 631-262-0357

Connection Mode (Packet vs. Circuit Switched)

• Who drives the communication?– Backend or End user

• How often does data need to be transferred?

• Older cell and PCS networks tend to be circuit switched.

All things being equal, packet switched is always better – All things are NEVER equal.

Page 10: Wide Area Wireless Choosing A Wireless Service Provider Jay Best, President jay@best-mobile.com 631-262-0357

Available Devices

• Most devices can be kluged onto most networks

• Kluging is usually a bad idea• Do you need ruggedized devices?• Do you need special peripherals?• The device should be able to use the

network with little user intervention.

The hardware form factor will be at least as important to the end user as the software.

Page 11: Wide Area Wireless Choosing A Wireless Service Provider Jay Best, President jay@best-mobile.com 631-262-0357

Cost/Pricing Model

• How much data do you need to send per month?

• Does flat rate pricing or prepaid data make sense?

• How much variability do you have across users and months?

Your goal is to prepay for the exact amount of data that each user will require each month.

Page 12: Wide Area Wireless Choosing A Wireless Service Provider Jay Best, President jay@best-mobile.com 631-262-0357

Management Features

• Device

• User

• Account

• Applications

• Data

Usually, this will be a combination of carrier, application and customers service interactions

Page 13: Wide Area Wireless Choosing A Wireless Service Provider Jay Best, President jay@best-mobile.com 631-262-0357

Power Consumption

• Different networks require different amount of transmission power

• Different devices and peripherals use different amounts of power

• Pagers < WiFi < PCS < Cellular < Satellite

If the battery is dead, nothing else matters.

Page 14: Wide Area Wireless Choosing A Wireless Service Provider Jay Best, President jay@best-mobile.com 631-262-0357

Bandwidth

• High bandwidth for the occasional connection like WiFi

• Medium bandwidth on 2.5 G connections will suffer from coverage issues for the next 1-2 years.

• Think about multi-modal data– Low bandwidth for time critical– Cradle, WiFi or 2.5 G for occasional sync

The importance of Bandwidth is overrated for enterprise apps

Page 15: Wide Area Wireless Choosing A Wireless Service Provider Jay Best, President jay@best-mobile.com 631-262-0357

What is the Universe

• Mobile not wireless – Cradle sync• Occasional Connection –

– WiFi– Dial UP

• On demand connection– Circuit Switched– WAP

• Always on– 2.5G (GPRS, Sprint Vision, Verizon Express)– Pager Network– iDEN

Page 16: Wide Area Wireless Choosing A Wireless Service Provider Jay Best, President jay@best-mobile.com 631-262-0357

Multiple Access (MA)Methods

Source: Figure 21-1 of Wireless Crash Course by Paul Bedell, McGraw Hill, 1999

FDMA = 1 voice per channelTDMA = 3-8 voices per channelCDMA = 10-20 voices per channel

GSM/GPRS is a TDMA standard

Page 17: Wide Area Wireless Choosing A Wireless Service Provider Jay Best, President jay@best-mobile.com 631-262-0357

GSM/GPRS

• 3 Major US carriers(AT&T, T-Mobile and Cingular)

• Extensive Roaming Abroad– In the US roaming is signed but not delivered

• Several Flavors– CSD (Circuit Switched Data)

– HSCSD (High Speed Circuit Switched Data)

– GPRS (General Packet Radio Service)

– EDGE (Enhanced Data GSM Environment)

GSM/GPRS will have a great future in the US once the roaming is fully in place and GPRS is fully deployed.

Page 18: Wide Area Wireless Choosing A Wireless Service Provider Jay Best, President jay@best-mobile.com 631-262-0357

GPRS – PDAs

• RIM BlackBerry 5810™, 6710™

• T-Mobile Sidekick

• Pocket PC Phone Edition

• Handspring Treo 270 (Palm)

Page 19: Wide Area Wireless Choosing A Wireless Service Provider Jay Best, President jay@best-mobile.com 631-262-0357

GPRS - Coverage

Coverage is still weak in many areas

Source: http://www.t-mobile.com/coverage/

Page 20: Wide Area Wireless Choosing A Wireless Service Provider Jay Best, President jay@best-mobile.com 631-262-0357

Nextel Packet Network

• iDEN – Proprietary standard• Built around Push-to-Talk• Packet based network• Few Modem Options – use the phone as a

modem, but it works pretty well!• Blackberry 6510 is the only OEM

wireless PDA• Claim up to 56K (with Compression)• Can get a public IP Address

Page 21: Wide Area Wireless Choosing A Wireless Service Provider Jay Best, President jay@best-mobile.com 631-262-0357

Nextel Coverage

Coverage is decent – but there is NO roaming

http://www.nextel.com/phone_services/coverage/index.shtml

Page 22: Wide Area Wireless Choosing A Wireless Service Provider Jay Best, President jay@best-mobile.com 631-262-0357

CDMA - Verizon

• Express Network (Burst speeds up to 144kps) – Still huge gaps in coverage

• IS-95 (CSD) as fall back. (14.4kbps) – OUCH!!

• A couple of modem options

Page 23: Wide Area Wireless Choosing A Wireless Service Provider Jay Best, President jay@best-mobile.com 631-262-0357

CDMA – Verizon PDAs

• Blackberry 6750

• Pocket PC - Audiovox Thera

• Palm - Kyocera 7135

Page 24: Wide Area Wireless Choosing A Wireless Service Provider Jay Best, President jay@best-mobile.com 631-262-0357

Verizon Coverage

http://www.verizonwireless.com/jsp/express_network/availability_us.jsp?p_dsply=reg

Page 25: Wide Area Wireless Choosing A Wireless Service Provider Jay Best, President jay@best-mobile.com 631-262-0357

Can’t totally trust the maps

• Verizon Disclaimer - This map shows approximately where service is available, but is not depictions of actual service, rate availability or wireless coverage. The mapped territories contain areas with no service. Maps depict anticipated service areas at time of printing and are subject to change.

Page 26: Wide Area Wireless Choosing A Wireless Service Provider Jay Best, President jay@best-mobile.com 631-262-0357

CDMA - Sprint

• Sprint Vision (Burst speeds up to 144kps) – Still huge gaps in coverage

• IS-95 (CSD) as fall back. (14.4kbps) – OUCH!!

• A couple of modem options

• Focus has been the consumer market

Page 27: Wide Area Wireless Choosing A Wireless Service Provider Jay Best, President jay@best-mobile.com 631-262-0357

CDMA – Sprint PDAs

Toshiba 2032 (Pocket PC)

Handspring Treo 300(Palm)

Samsung i330 (Palm)

Page 28: Wide Area Wireless Choosing A Wireless Service Provider Jay Best, President jay@best-mobile.com 631-262-0357

Sprint Coverage

Source: http://Sprintpcs.com

Page 29: Wide Area Wireless Choosing A Wireless Service Provider Jay Best, President jay@best-mobile.com 631-262-0357

Sprint Coverage(Colorado)

Page 30: Wide Area Wireless Choosing A Wireless Service Provider Jay Best, President jay@best-mobile.com 631-262-0357

Pager Networks• Motient (ARDIS network)

– 19.2 kbps

– RIM 850/857

– Palm modem available

– Arch wireless

• Mobitex (Cingular)– 8 kbps

– RIM 950/957

– Palm.net

These Networks: Reliable Excellent building

penetration Packet Switched

(always on) SLOW

Many specialized and industrial devices use these networks.

Page 31: Wide Area Wireless Choosing A Wireless Service Provider Jay Best, President jay@best-mobile.com 631-262-0357

Mobitex Coverage

Coverage is thin or non-existent in many areas

Page 32: Wide Area Wireless Choosing A Wireless Service Provider Jay Best, President jay@best-mobile.com 631-262-0357

Motient Coverage

Source: http://www.motient.com/find/national.asp

Page 33: Wide Area Wireless Choosing A Wireless Service Provider Jay Best, President jay@best-mobile.com 631-262-0357

CDPD (Cellular Digital Packet Data)

• Overlay on the Old AMPs network

• Still in use but being phased out by AT&T. Verizon has not stated plans.

• Available to many industrial devices as OEM

Page 34: Wide Area Wireless Choosing A Wireless Service Provider Jay Best, President jay@best-mobile.com 631-262-0357

Verizon CDPD Coverage

In the Northeast CDPD is a viable network for geographically limited deployments

Page 35: Wide Area Wireless Choosing A Wireless Service Provider Jay Best, President jay@best-mobile.com 631-262-0357

WiFi as a WAN

• Free Access Points – for e.g.wifinder.com• T-Mobile – almost 2400 locations (mostly

coffee shops)• Boingo – 1200 locations (Aggregator)• Wayport – >500 hotel and airport• Cometa Networks

– Joint Venture(AT&T, IBM, Intel, APAX, and 3i)

– Up to 20K Access points (10K in 2003)

WiFi gives the option of creating your own as needed network

Page 36: Wide Area Wireless Choosing A Wireless Service Provider Jay Best, President jay@best-mobile.com 631-262-0357

Proprietary Networks

• FCC has designated frequencies for mobile communication that are available as private frequencies

• These can be used as private data frequencies• Might make sense if you have:

– limited geography

– Concentration of mobile workers (>75 in an area)

– Limited Bandwidth requirements

Page 37: Wide Area Wireless Choosing A Wireless Service Provider Jay Best, President jay@best-mobile.com 631-262-0357

Satellite Data

• Global Coverage

• Expensive

• Clunky Modems

• Pretty good speed

• Evaluate the viability of the operator!!

Satellite should be considered a last resort for mobile deployments

Page 38: Wide Area Wireless Choosing A Wireless Service Provider Jay Best, President jay@best-mobile.com 631-262-0357

Summary

• Evaluate your requirements– Application– Device– Update frequency– Data volume

• Evaluate Alternatives (Carrier, Cradle, WiFi, Other)

• Test and verify

Page 39: Wide Area Wireless Choosing A Wireless Service Provider Jay Best, President jay@best-mobile.com 631-262-0357

Thank You

Reminder:

• Please be sure to complete your session evaluation forms and place them in the box outside the room. We appreciate your feedback.