will big electricity users switch provider?
TRANSCRIPT
Will Big Electricity Users Switch Provider?Will Big Electricity Users Switch Provider?
An Insight on Purchase Patterns for Heavy Electricity Users in An Insight on Purchase Patterns for Heavy Electricity Users in Deregulated StatesDeregulated States
Farah Saeed, Principal Consultant
Energy & EnvironmentEnergy & Environment
3.20.14
© 2014 Frost & Sullivan. All rights reserved. This document contains highly confidential information and is the sole property of Frost & Sullivan. No part of it may be circulated, quoted, copied or otherwise reproduced without the written approval of Frost & Sullivan.
Today’s Presenter
Farah Saeed, Principal Consultant
Energy & Environment
Frost & Sullivan
Follow me on: (Connect with social media)https://twitter.com/farahsaee
http://www.linkedin.com/pub/farah-saeed/0/b98/711
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Over 15 years of experience in the energy and environment sector.
Deep understanding of business issues facing mature and emerging
energy markets, particularly transmission and distribution with an
emphasis on smart grid. Author of several market insights on micro grid,
smart grid, demand response, and voice of customer analysis.
http://www.linkedin.com/pub/farah-saeed/0/b98/711
Focus Points
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• Highlight findings key from recent customer survey on electricity consumption in deregulated states
• Validate customer perceptions for energy requirements and delivery, interest in renewable power, and demand response
• Determine gaps in the electricity market and its offerings
What is Shaping today’s Energy Market?
Regulatory Compliance
• Renewable portfolio acts• Carbon emission reduction
targets• Energy efficiency targets
• Customer awareness about Energy
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Customer Perceptions
• Customer awareness about environmental issues and purchase power
• Tech savvy and technology adoption
Technology
• Distributed Generation• Decentralized Energy (micro
grids)• Mobile applications• Sensors • Communication
infrastructure
Energy Market
Who did we survey?
250 C&I customers were interviewed across six different states and five different industries.
IllinoisIllinois MarylandMaryland
New JerseyNew Jersey OhioOhio
ManufacturingManufacturing
Data CentersData CentersEducationEducation
States Industries
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New JerseyNew Jersey OhioOhio
PennsylvaniaPennsylvania ConnecticutConnecticutHospitalsHospitals
Small Franchise
Small Franchise
The Survey Group
The respondents consisted of:
27%
73%
0% 25% 50% 75% 100%
Corporate Responsibility
Plant/Facility Responsibility
Primary Responsibility (N=250)
13%
30%
26%
23%
7%
0% 25% 50% 75% 100%
Corporate Management
Facilities Management
Facilities Engineering Group
Operations
Purchasing Department
Department (N=250)
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0% 25% 50% 75% 100%
0%
5%
8%
56%
10%
10%
7%
4%
0% 25% 50% 75% 100%
CFO
COO
Director of Operations
Facility Director or …
Energy Management …
Property Manager
Purchasing Manager
Other
Job Title (N=250)
46%
54%
0% 25% 50% 75% 100%
Directly with a competitive electricity retailer
Directly with a distirbution utility
Electricity Supplier Choice (N=250)
S1. Which of the following best describes your primary responsibility within your organization?
S2. Which department do you work for in your company?
S3. Please indicate your job title or position ?
S5. Does your organization negotiate a contract directly with the electricity supplier or do you work with/through a broker
Average Power Consumption by Industry
34%
68%
58%
30%
45%
36%
$8,445 average consumption
$16,690 average consumption
$13,440average consumption
$22,160average consumption $17,173.5
average consumption
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0%
10%
4% 6%2%
27% 28%
22%
30%
24%20%
28%26%
14%10%
Small Franchise Manufacturing Education Data Centers Hospitals
Above 500 MWh 100 MWh to 500 MWh 50 MWh to 100 MWh Below 50 MWh
Source: Frost & Sullivan
Register for this Webcast
Live Webcast
Thursday, March 20, 2014
1:00pm EDT/6:00 pm BST
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1:00pm EDT/6:00 pm BST
https://www.brighttalk.com/webcast/5563/104879
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For Additional Information
Liz Clark
Corporate Communications
Energy & Environment
(210) 477-8483
Farah Saeed
Principal Consultant
Energy & Environment
(650) 475-4517
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Robert Gamble
Partner
Energy & Environment
(650) 475-4522
Niles Frenkel
Sales Manager
Energy & Environment
(210) 247-2451