will consumers lead the next wave of legal innovation conference... · #biglaw #tinylaw $270 bn in...

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WILL CONSUMERS LEAD THE NEXT WAVE OF LEGAL INNOVATION ? Abe Geiger CEO Shake @ AGEIGER SHAKELAW . COM

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Page 1: WILL CONSUMERS LEAD THE NEXT WAVE OF LEGAL INNOVATION Conference... · #BIGLAW #TINYLAW $270 bn In Legal Services $97 bn Consumer & SMB Legal Services HIGH MARGINS INEFFICIENT NO

W I L L C O N S U M E R S L E A D T H E N E X T W AV E O F L E G A L I N N O VAT I O N ?

Abe GeigerCEO Shake

@AGEIGERSHAKELAW.COM

Page 2: WILL CONSUMERS LEAD THE NEXT WAVE OF LEGAL INNOVATION Conference... · #BIGLAW #TINYLAW $270 bn In Legal Services $97 bn Consumer & SMB Legal Services HIGH MARGINS INEFFICIENT NO

# B I G L A W # T I N Y L A W

$270 bnIn Legal Services

$97 bnConsumer & SMB Legal Services

HIGH MARGINS

INEFFICIENT

NO TRANSPARENCY

Agreements Per Year

32MM P2P COMMERCE

468MM5MM SMBS

587MM43MM FREELANCERS

2.6B3.6B

AGREEMENTS/YEAR * SMB - excludes non-employer firms

* P2P Commerce - Craigslist ‘For Sale’ posts

Page 3: WILL CONSUMERS LEAD THE NEXT WAVE OF LEGAL INNOVATION Conference... · #BIGLAW #TINYLAW $270 bn In Legal Services $97 bn Consumer & SMB Legal Services HIGH MARGINS INEFFICIENT NO

L E G A L I N N O VAT I O N : H I S T O R I C A L

Top Down:Follow the money

Page 4: WILL CONSUMERS LEAD THE NEXT WAVE OF LEGAL INNOVATION Conference... · #BIGLAW #TINYLAW $270 bn In Legal Services $97 bn Consumer & SMB Legal Services HIGH MARGINS INEFFICIENT NO

W H AT W I L L L A W Y E R S / F I R M S PAY F O R ?

E-discovery, document management, knowledge management, data rooms, etc.

Page 5: WILL CONSUMERS LEAD THE NEXT WAVE OF LEGAL INNOVATION Conference... · #BIGLAW #TINYLAW $270 bn In Legal Services $97 bn Consumer & SMB Legal Services HIGH MARGINS INEFFICIENT NO

B A R R I E R S T O C H A N G E

Inertia, switching costs, process, risk aversion,

incentive structure

Page 6: WILL CONSUMERS LEAD THE NEXT WAVE OF LEGAL INNOVATION Conference... · #BIGLAW #TINYLAW $270 bn In Legal Services $97 bn Consumer & SMB Legal Services HIGH MARGINS INEFFICIENT NO

T H E I N N O V A T O R S D I L E M M A

Why change something that’s working so well?

Page 7: WILL CONSUMERS LEAD THE NEXT WAVE OF LEGAL INNOVATION Conference... · #BIGLAW #TINYLAW $270 bn In Legal Services $97 bn Consumer & SMB Legal Services HIGH MARGINS INEFFICIENT NO

I N N O V A T I N G F R O M T H E B O T T O M U P

People first, Organization second

Faster, Cheaper, Easier, Better

Page 8: WILL CONSUMERS LEAD THE NEXT WAVE OF LEGAL INNOVATION Conference... · #BIGLAW #TINYLAW $270 bn In Legal Services $97 bn Consumer & SMB Legal Services HIGH MARGINS INEFFICIENT NO

W H Y T H I S I S P O S S I B L E T O D AY

Lower costs to build and provide solutions to the average consumer

Page 9: WILL CONSUMERS LEAD THE NEXT WAVE OF LEGAL INNOVATION Conference... · #BIGLAW #TINYLAW $270 bn In Legal Services $97 bn Consumer & SMB Legal Services HIGH MARGINS INEFFICIENT NO

• Proliferation of connected devices• Increased access to high speed internet

W I D E S P R E A D A D O P T I O N O F T E C H N O L O G Y

Page 10: WILL CONSUMERS LEAD THE NEXT WAVE OF LEGAL INNOVATION Conference... · #BIGLAW #TINYLAW $270 bn In Legal Services $97 bn Consumer & SMB Legal Services HIGH MARGINS INEFFICIENT NO

M O B I L E U N I C O R N S( $ 1 B + C O M PA N I E S )

TWITTERWHATSAPPUBERSNAPCHATSPOTIFYDROPBOX

PANDORAINSTAGRAMEVERNOTESQUARESLACK

Page 11: WILL CONSUMERS LEAD THE NEXT WAVE OF LEGAL INNOVATION Conference... · #BIGLAW #TINYLAW $270 bn In Legal Services $97 bn Consumer & SMB Legal Services HIGH MARGINS INEFFICIENT NO

L E A P F R O G P O T E N T I A L

Leapfrog old infrastructure where old infrastructure never existed.

Page 12: WILL CONSUMERS LEAD THE NEXT WAVE OF LEGAL INNOVATION Conference... · #BIGLAW #TINYLAW $270 bn In Legal Services $97 bn Consumer & SMB Legal Services HIGH MARGINS INEFFICIENT NO

M A T T E R N E T

No roads necessary. Massive infrastructure leapfrog opportunity.

Cheaper. Faster. Safer

Page 13: WILL CONSUMERS LEAD THE NEXT WAVE OF LEGAL INNOVATION Conference... · #BIGLAW #TINYLAW $270 bn In Legal Services $97 bn Consumer & SMB Legal Services HIGH MARGINS INEFFICIENT NO

M P E S A

No cash necessary. Massive financial

leapfrog opportunity.

Safer. More Accessible

Page 14: WILL CONSUMERS LEAD THE NEXT WAVE OF LEGAL INNOVATION Conference... · #BIGLAW #TINYLAW $270 bn In Legal Services $97 bn Consumer & SMB Legal Services HIGH MARGINS INEFFICIENT NO

25%

of GDP

M P E S A

Page 15: WILL CONSUMERS LEAD THE NEXT WAVE OF LEGAL INNOVATION Conference... · #BIGLAW #TINYLAW $270 bn In Legal Services $97 bn Consumer & SMB Legal Services HIGH MARGINS INEFFICIENT NO

92%

Adoption

M P E S A

Page 16: WILL CONSUMERS LEAD THE NEXT WAVE OF LEGAL INNOVATION Conference... · #BIGLAW #TINYLAW $270 bn In Legal Services $97 bn Consumer & SMB Legal Services HIGH MARGINS INEFFICIENT NO

Aren’t we here totalk about thelegal industry?

Page 17: WILL CONSUMERS LEAD THE NEXT WAVE OF LEGAL INNOVATION Conference... · #BIGLAW #TINYLAW $270 bn In Legal Services $97 bn Consumer & SMB Legal Services HIGH MARGINS INEFFICIENT NO

S P E E D , S E C U R I T Y

Page 18: WILL CONSUMERS LEAD THE NEXT WAVE OF LEGAL INNOVATION Conference... · #BIGLAW #TINYLAW $270 bn In Legal Services $97 bn Consumer & SMB Legal Services HIGH MARGINS INEFFICIENT NO

I N T E L L I G E N T , A C T I O N A B L E

PAYMENT TERMS

DUE DATES

DISPUTE RESOLUTION

STRUCTURED DATA

ACTIONABLE TRIGGERS

• Invoices • Payments• Reminders• Renewals• Taxes• Market data

Page 19: WILL CONSUMERS LEAD THE NEXT WAVE OF LEGAL INNOVATION Conference... · #BIGLAW #TINYLAW $270 bn In Legal Services $97 bn Consumer & SMB Legal Services HIGH MARGINS INEFFICIENT NO

A C C E S S I B L E , E F F I C I E N T

1. Start creating a document yourself

2. Confused? Call or message your attorney!

3. Automatically share in-process document with the attorney

Your law firm is ready and waiting to answer any questions you may have about the agreement you’re drafting. The information you’ve input already will be passed along to our attorneys so you can get fast answers to your questions without having to start from scratch.

Need some legal advice?

Page 20: WILL CONSUMERS LEAD THE NEXT WAVE OF LEGAL INNOVATION Conference... · #BIGLAW #TINYLAW $270 bn In Legal Services $97 bn Consumer & SMB Legal Services HIGH MARGINS INEFFICIENT NO

T H E T R A D I T I O N A L S U P P LY & D E M A N D Dollarper matter 1. Unmet Demand & 2. Over Supply

Number of matters addressed

SUPPLY

DEMAND

Page 21: WILL CONSUMERS LEAD THE NEXT WAVE OF LEGAL INNOVATION Conference... · #BIGLAW #TINYLAW $270 bn In Legal Services $97 bn Consumer & SMB Legal Services HIGH MARGINS INEFFICIENT NO

T H E S O L U T I O N T O T H E M O D E L Dollar

per matter 1. Lower Cost & 2. Increase Accessibility

Number of matters addressed

ARCHAIC SUPPLY

DEMANDTHE TRADITIONAL MODEL• $300/hr for 1 client for 1 hour

THE NEW SUPPLY

THE EFFICIENT MODEL• $100/hr for 3 clients for 20min each

How to get to $300

Page 22: WILL CONSUMERS LEAD THE NEXT WAVE OF LEGAL INNOVATION Conference... · #BIGLAW #TINYLAW $270 bn In Legal Services $97 bn Consumer & SMB Legal Services HIGH MARGINS INEFFICIENT NO

“Necessity is the mother of invention”

Page 23: WILL CONSUMERS LEAD THE NEXT WAVE OF LEGAL INNOVATION Conference... · #BIGLAW #TINYLAW $270 bn In Legal Services $97 bn Consumer & SMB Legal Services HIGH MARGINS INEFFICIENT NO

O T H E R O P P O R T U N I T I E S I N L E G A L

• Easier and cheaper access to lawyers (virtual): online marketplaces, video conferencing

• Better options for DIY solutions: templates, e-signatures

• Better analytics: billing predictability and fixed rate services

• Smarter integration of legal and business practices: contracts to invoice to payment processing to taxes

• Better access to data: market rates and terms

Page 24: WILL CONSUMERS LEAD THE NEXT WAVE OF LEGAL INNOVATION Conference... · #BIGLAW #TINYLAW $270 bn In Legal Services $97 bn Consumer & SMB Legal Services HIGH MARGINS INEFFICIENT NO

Innovation will help lawyers scale to serve #TinyLaw in a way that makes sense

Page 25: WILL CONSUMERS LEAD THE NEXT WAVE OF LEGAL INNOVATION Conference... · #BIGLAW #TINYLAW $270 bn In Legal Services $97 bn Consumer & SMB Legal Services HIGH MARGINS INEFFICIENT NO

T H A N K Y O U !

shakelaw.com@shakelaw