windows 10 upgrade preparation desktop and laptop users … · 2020-05-15 · windows 10 upgrade...
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Windows 10 Upgrade – Preparation
The upgrade to Windows 10 will completely wipe everything on your local device so you need to
ensure that everything is backed up before your machine is upgraded. It is your responsibility to
ensure this is done BEFORE your upgrade as the staff performing the upgrade will not be able to do
it for you.
Desktop and Laptop Users
Backing up your data
Desktop / C: drive / Music / Pictures / Videos / Downloads
Ensure that any work you have saved in the following areas and wish to keep:
• Desktop
• C: drive
• D: drive - if you have one
• Music folder
• Pictures folder
• Videos folder
• Downloads folder
is backed up (copied) to either a network drive (H: drive) or external media (USB). For
large video or picture files, external media rather than your H: drive would be more
appropriate.
You can make sure that your backup has been successful by logging in on a different computer and
checking that you can access your files from there
If you need help completing this, please contact the IT Helpline on 4646 or at
Web Brower Favourites / Bookmarks
Google Chrome Bookmarks
You will need to back up any Google Chrome Bookmarks to your H: drive or removable USB drive.
For guidance on how to complete this, please see the Google support pages at
https://support.google.com/chrome/answer/96816?hl=en-GB and follow the “Move bookmarks to
another browser” section
Firefox Bookmarks
You will need to back up any Firefox Bookmarks to your H: drive or removable USB drive. For
guidance on how to complete this, please see the Firefox support pages at
https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer
Internet Explorer Favourites
Internet Explorer Favourites are stored on your H: drive so you do not need to do anything with
these
OneNote
Ensure you are aware of the location of any OneNote files you access. You can check this by opening
OneNote and going to File / Info.
Files on OneDrive or shared with you will have a location that starts:
https://stummuac-my.sharepoint.com/personal/staff ID number_ad_mmu_ac_uk
Files stored on your H: drive will start:
\\staffhome\staff_home0\
Provided your OneNote files are not stored locally on your C: drive they will remain unaltered by the
upgrade
You can make sure that you know the locations of your OneNote files by logging in on a different
computer and checking that you can access your files from there
If you are unsure about the location or access to an OneNote file, please contact the IT Helpline on
4646 or at [email protected]
Sticky Notes
If you use the Sticky Note application take a note of any information you have saved – create a page
in OneNote or a Word document for example. Please note that Microsoft have removed the Sticky
Note application from Windows 10 so it will not be available after the upgrade
Other Software
If you have additional software installed that may store data locally on your device, please ensure
you have completed any backup of the data that may be required
If you need help completing this, please contact the IT Helpline on 4646 or at
Laptop Users Only
Syncing your H: drive
Your home area (H: drive) is available offline, so you can still have access to a copy of your H: drive
files when you are disconnected from the MMU network.
Before your device is upgraded you need to ensure that a full H: drive sync has successfully
completed so that any locally made changes are copied back to the network – if there are any errors
or issues these will need to be resolved before the upgrade process begins
To check your H: drive sync status you need to access the Sync Center which can be done in two
ways:
The Sync Center can be accessed from the ‘notification area’ on the taskbar
The Sync Centre can also be accessed by searching for “sync” in the Start Search box
The Sync Centre shows you when your last sync was and whether there are any conflicts or errors
that need to be resolved. You need to ensure that you have synced and resolved conflicts before
your upgrade.
Select the “View sync conflicts” to see if there are any errors that need resolving for example if there
are two versions of a file, one that has been edited logged in to the network and the other edited
disconnected.
To resolve any errors right-click the file to see options to resolve the conflict.
If you need help checking your H: drive sync status please contact the IT Helpline on 4646 or at
After the Windows 10 Upgrade
Desktop and Laptop Users
While connected to the MMU network, launch Outlook so the system can set up your account “for
the first time”.
You will need to reset up your email signature within Outlook – you can copy it from a sent item that
included your signature.
For guidance on how to set up a signature, please follow the guidance at
https://support.office.com/en-us/article/create-and-add-a-signature-to-messages-8ee5d4f4-68fd-
464a-a1c1-0e1c80bb27f2
Web Brower Favourites / Bookmarks
Google Chrome Bookmarks
You will need to import any exported Google Chrome Bookmarks that you had previously saved. For
guidance on how to complete this, please see the Google support pages at
https://support.google.com/chrome/answer/96816?hl=en-GB and follow the “Add bookmarks to
Chrome” section
Firefox Bookmarks
You will need to import any exported Firefox Bookmarks that you had previously saved. For guidance
on how to complete this, please see the Firefox support pages at https://support.mozilla.org/en-
US/kb/import-bookmarks-html-file
Internet Explorer Favourites
Internet Explorer Favourites are stored on your H: drive so you do not need to do anything with
these
OneNote
After the upgrade you should be able to access any OneNote files that are stored online by opening
OneNote and going to:
File / Open / Recent Notebook
File / Open / OneDrive – MMU (files stored on your OneDrive)
File / Open / Other Web Locations (files shared with you)
File / Open / Computer (files stored on your H: drive or R: drive)
For some OneNote files it may be easier to open them with OneNote online
OneDrive
If you use a synced version of OneDrive you will need to set up the local OneDrive client – launch
OneDrive for Business from the Start menu and it should automatically complete the set up process
and start pulling down your files.
Laptop Users Only
H Drive sync
Before you can access your H: drive files away from the MMU network you have to complete a full
H: drive sync so that your files are available locally on your laptop. Connect your laptop to the MMU
network, go to the Sync centre and check on the status of your H: drive sync, it should start
automatically after a while, but you can force a sync:
Open the Sync Centre, on the “View sync partnerships” screen right-click the progress bar and select
“Sync offline files”.