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Windows XP Professional Windows XP Professional Overview Install and Upgrade Windows XP Pro Customize and Manage Windows XP Pro Troubleshoot Common Windows XP Problems Chapter 5

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Page 1: Windows XP Professional Windows XP Professional Overview Install and Upgrade Windows XP Pro Customize and Manage Windows XP Pro Troubleshoot Common Windows

Windows XP Professional

Windows XP Professional Overview

Install and Upgrade Windows XP Pro

Customize and Manage Windows XP Pro

Troubleshoot Common Windows XP Problems

Chapter

5

Page 2: Windows XP Professional Windows XP Professional Overview Install and Upgrade Windows XP Pro Customize and Manage Windows XP Pro Troubleshoot Common Windows

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Windows XP Professional Overview Windows XP versions

Windows XP Professional Windows XP Home Edition Windows XP Media Center Edition Windows XP Tablet PC Edition Windows XP Embedded Windows XP 64-bit Edition

Page 3: Windows XP Professional Windows XP Professional Overview Install and Upgrade Windows XP Pro Customize and Manage Windows XP Pro Troubleshoot Common Windows

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Windows XP Professional Overview Enhanced Features and Benefits

Desktop Beauty and Usability Visual Appeal Usability

Speed Faster Bootup Programs Run Faster

Security Required Logon NTFS5

Page 4: Windows XP Professional Windows XP Professional Overview Install and Upgrade Windows XP Pro Customize and Manage Windows XP Pro Troubleshoot Common Windows

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Windows XP Professional Overview Enhanced Features and Benefits (continued)

Stability and Compatibility Code Signing/Driver Signing Program Compatibility Settings Automated Windows Update

File system support NTFS version 5, FAT16, and FAT32 for hard

disk. FAT12 for floppy disks.

Page 5: Windows XP Professional Windows XP Professional Overview Install and Upgrade Windows XP Pro Customize and Manage Windows XP Pro Troubleshoot Common Windows

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Windows XP Professional Overview Enhanced Features and Benefits (continued)

New and Improved Recovery Tools Last Known Good Configuration startup option Task Manager Recovery Console System Restore Automated System Recovery

Page 6: Windows XP Professional Windows XP Professional Overview Install and Upgrade Windows XP Pro Customize and Manage Windows XP Pro Troubleshoot Common Windows

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Windows XP Professional Overview Limitations of Windows XP

Hardware Support Older unsigned device driver may be

problematic Hardware Requirements

OK for new systems May be too high to install on older

computer

Page 7: Windows XP Professional Windows XP Professional Overview Install and Upgrade Windows XP Pro Customize and Manage Windows XP Pro Troubleshoot Common Windows

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Windows XP Professional Overview When to Use Windows XP

Preinstalled on new PCs Do your homework before upgrading old OS

Choose XP Professional over Home if User needs to connect to the computer

remotely Computer will be a member of a Microsoft NT

or Active Directory domain To easily recovery from a catastrophe To make individual files secure

Page 8: Windows XP Professional Windows XP Professional Overview Install and Upgrade Windows XP Pro Customize and Manage Windows XP Pro Troubleshoot Common Windows

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Installing and Upgrading Windows XP Professional

Preparing for Windows XP Installation Ensure XP Hardware Requirements

Minimum requirements versus

Recommended Minimums Verify Hardware and Software Compatibility

Windows Catalog Upgrade Advisor

Step-by-Step 5.01Running the Upgrade Advisor

Page 210

Page 9: Windows XP Professional Windows XP Professional Overview Install and Upgrade Windows XP Pro Customize and Manage Windows XP Pro Troubleshoot Common Windows

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Installing and Upgrading Windows XP Professional

Preparing for Installation (continued) Booting into Windows XP Setup

Boot from CD Optionally create set of 6 setup boot diskettes

Registration vs. Activation Registration: optional licensee information Activation: mandatory anti-piracy technique

Microsoft Product Activation (MPA) Changes to Hardware may require reactivation

Page 10: Windows XP Professional Windows XP Professional Overview Install and Upgrade Windows XP Pro Customize and Manage Windows XP Pro Troubleshoot Common Windows

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Installing and Upgrading Windows XP Professional

Getting Down to Business Windows Setup wizard will guide you Manual, clean installation takes about an hour

Step-by-Step 5.02Installing Windows XP Professional

Page 213

Page 11: Windows XP Professional Windows XP Professional Overview Install and Upgrade Windows XP Pro Customize and Manage Windows XP Pro Troubleshoot Common Windows

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Installing and Upgrading Windows XP Professional

Performing-Post Installation Tasks Verify Network Access Install Updates

Step-by-Step 5.03

Installing Updates

Page 219

Page 12: Windows XP Professional Windows XP Professional Overview Install and Upgrade Windows XP Pro Customize and Manage Windows XP Pro Troubleshoot Common Windows

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Customize and Manage Windows XP Professional

Creating New Partitions in Windows XP Good strategy:

One partition for OS and installed applications Separate partition for data Create additional partitions before installing

applications

Step-by-Step 5.04Creating a New Partition After Installation

Page 222

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Customize and Manage Windows XP Professional

Installing and Removing Apps in Windows XP Add or Remove Programs not needed normally Install a new application using its setup program Remove a program using its uninstall

or Use Add or Remove Programs applet Never try to remove a program by deleting files

Step-by-Step 5.05Installing an Application in Windows XP

Page 226

Page 14: Windows XP Professional Windows XP Professional Overview Install and Upgrade Windows XP Pro Customize and Manage Windows XP Pro Troubleshoot Common Windows

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Customize and Manage Windows XP Professional

Add or Remove Windows XP Components Use the Windows Components wizard from the

Add or Remove Programs applet in Control Panel Preparing the Desktop for Users

Customizing Display Settings Use the Windows Components wizard from the

Add or Remove Programs applet Ordinary user can make changes to the desktop Administrator needed for more advanced tasks

Step-by-Step 5.06Using the Display Applet

Page 231

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Customize and Manage Windows XP Professional

Preparing the Desktop for Users Adding a Local Printer

Attach a physical print Install the correct driver (creating a printer) Plug-and-play and non-plug-and-play supported

Step-by-Step 5.07

Adding a Printer in Windows XP Professional

Page 233

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Troubleshooting Common Windows XP Problems

Where to Find Help Windows XP Help and Support Other sources listed in Chapter 4

www.microsoft.com/technet www.microsoft.com Internet search engines

Perform Proactive Maintenance Tasks Create Backups and ASR Disks

Backup often Create ASR disk sets using the Backup Utility

Step-by-Step 5.08Explore the Backup Program (NTBACKUP)

Page 236

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Troubleshooting Common Windows XP Problems

Perform Proactive Maintenance Tasks (continued)

Periodic Housekeeping Keep the computer ‘lean and mean’ Avoid installing too many programs Remove unnecessary programs Remove unnecessary data and temp files Defragment the hard disk

Page 18: Windows XP Professional Windows XP Professional Overview Install and Upgrade Windows XP Pro Customize and Manage Windows XP Pro Troubleshoot Common Windows

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Troubleshooting Common Windows XP Problems

Perform Proactive Maintenance Tasks (cont.) Create Restore Points for System Restore

New in Windows ME; improved in Windows XP Preserves OS and program settings in restore points Create new restore points or initiate system restore Configure and Turn System Restore on and off for

individual drives

Page 19: Windows XP Professional Windows XP Professional Overview Install and Upgrade Windows XP Pro Customize and Manage Windows XP Pro Troubleshoot Common Windows

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Troubleshooting Common Windows XP Problems

The Blue Screen of Death (BSOD) Revisited Preparing for Stop Errors in Windows XP

Write an Event to the System Log – recommended Send an Administrative Alert – useful in a domain Automatically Restart – recommended as long as

the first option is selected Writing Debugging Information – writes a dump

file. More useful for network server than for a desktop.

Page 20: Windows XP Professional Windows XP Professional Overview Install and Upgrade Windows XP Pro Customize and Manage Windows XP Pro Troubleshoot Common Windows

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Troubleshooting Common Windows XP Problems

The Blue Screen of Death (BSOD) Revisited (continued) Troubleshooting a Stop Error

Note the Stop error message and search support.microsoft.com

Apply solutions found in documents from this search

Page 21: Windows XP Professional Windows XP Professional Overview Install and Upgrade Windows XP Pro Customize and Manage Windows XP Pro Troubleshoot Common Windows

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Troubleshooting Common Windows XP Problems

An Old Application Will Not Run Worked OK in older Windows Does not perform correctly in Windows XP Experiment with compatibility options

Set manually in Properties dialog of program file Use wizard from Start | All Programs |

Accessories |Program Compatibility wizard

Page 22: Windows XP Professional Windows XP Professional Overview Install and Upgrade Windows XP Pro Customize and Manage Windows XP Pro Troubleshoot Common Windows

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Chapter Summary

Windows XP Professional Overview There are several Windows XP products, but

none of them is designed to be a true network server operating system.

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Chapter Summary

Windows XP Professional Overview The Windows XP Products include

Windows XP Professional Windows XP Home Edition Windows XP Media Center Edition Windows XP Tablet PC Edition Windows XP Embedded Windows XP 64-bit Edition

Windows XP Professional is the focus of this chapter.

Page 24: Windows XP Professional Windows XP Professional Overview Install and Upgrade Windows XP Pro Customize and Manage Windows XP Pro Troubleshoot Common Windows

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Chapter Summary

Windows XP Professional Overview Windows XP Professional features and

benefits include: Desktop beauty and usability Speed, security, stability and compatibility File system support of NTFS5, FAT32, and FAT16 New and improved recovery tools

Last Known Good Configuration startup option Task Manager; Recovery Console; Safe Mode startup Device Manager; System Restore Automated System Recovery (ASR)

Page 25: Windows XP Professional Windows XP Professional Overview Install and Upgrade Windows XP Pro Customize and Manage Windows XP Pro Troubleshoot Common Windows

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Chapter Summary

Windows XP Professional Overview Windows XP Limitations include

Limited hardware support (driver signing) High hardware requirements

While Windows XP (Home or Professional) comes standard on most PCs today, choosing it for an upgrade of an older computer requires research to ensure compatibility with the computer, other hardware, and installed software

Page 26: Windows XP Professional Windows XP Professional Overview Install and Upgrade Windows XP Pro Customize and Manage Windows XP Pro Troubleshoot Common Windows

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Chapter Summary

Windows XP Professional Overview Choose Professional over Home

To connect to the computer remotely To have computer join a Microsoft domain To be able to easily rebuild system To secure individual files

Page 27: Windows XP Professional Windows XP Professional Overview Install and Upgrade Windows XP Pro Customize and Manage Windows XP Pro Troubleshoot Common Windows

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Chapter Summary

Installing and Upgrading Windows XP Professional Choose between an upgrade and a clean

installation Hardware requirements include the amount of

disk space, memory, and processor required to run an operating system

The published minimum requirements for an operating system may not be sufficient to run additional programs and to store data.

Page 28: Windows XP Professional Windows XP Professional Overview Install and Upgrade Windows XP Pro Customize and Manage Windows XP Pro Troubleshoot Common Windows

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Chapter Summary

Installing and Upgrading Win XP Professional The Windows Catalog at www.microsoft.com/

windows/catalog is a searchable list of hardware and software known to work with Windows XP

Run the Upgrade Advisor and perform any suggested tasks before upgrading to Windows XP

No Setup startup disks are included with Win-dows XP. If you need to make them, you must connect to their web site and create them from a program available there

Page 29: Windows XP Professional Windows XP Professional Overview Install and Upgrade Windows XP Pro Customize and Manage Windows XP Pro Troubleshoot Common Windows

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Chapter Summary

Installing and Upgrading Windows XP Professional To combat software piracy, Microsoft requires

that you activate Windows XP within 30 days of installation.

Registration is still optional. Soon after installing Windows XP, you should

verify network access and install new updates.

Page 30: Windows XP Professional Windows XP Professional Overview Install and Upgrade Windows XP Pro Customize and Manage Windows XP Pro Troubleshoot Common Windows

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Chapter Summary

Customize and Manage Windows XP Professional To create and manage disk partitions, use Disk

Management in the Computer Management console

When you install new programs in Windows, you will often use an installation program that comes with the new applications.

To uninstall a program, use the Add or Remove Programs applet in Control Panel.

Page 31: Windows XP Professional Windows XP Professional Overview Install and Upgrade Windows XP Pro Customize and Manage Windows XP Pro Troubleshoot Common Windows

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Chapter Summary

Customize and Manage Windows XP Professional Programs should be removed correctly using an

uninstall program. To add or remove a Windows component, use

the Windows Components wizard from the Add or Remove Programs applet in Control Panel.

Use the Display applet in Control Panel to ensure that the screen resolution is set properly.

Page 32: Windows XP Professional Windows XP Professional Overview Install and Upgrade Windows XP Pro Customize and Manage Windows XP Pro Troubleshoot Common Windows

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Chapter Summary

Customize and Manage Windows XP Professional

ClearType is a new setting for FPDs. Windows XP supports both plug-and-play and

non-plug-and-play printers.

Page 33: Windows XP Professional Windows XP Professional Overview Install and Upgrade Windows XP Pro Customize and Manage Windows XP Pro Troubleshoot Common Windows

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Chapter Summary

Troubleshooting Common Win XP Problems Help and Support Center is the new and improved

help program containing a large menu of options. Proactive tasks include:

Creating backups and automated system recovery disks

Periodic housekeeping Creating restore points for System Restore.

If an old application will not run, or causes problems with the display, locate the executable file for the application, and select options in the Compatibility page of the file's properties dialog box.