Winning Outcomes

2009

Overview

Showcase 6 Division Outcomes6 Division Outcomes from 2009 demonstrating the success of

17 Programs17 Programs at St. Vincent de Paul Village.

Outcomes

Outcome: The positive change in status for a client as a result of participation in program activities.

Indicators: predictors that tell us when an outcome has been met.

Outcomes

During the last 30 years or so, reporting in the social services field focused on what staff do:

How many people they serve. How many hours of service they deliver.

Outcome measurement asks, and attempts to answer, the question,

So what?So what?

Outcomes

VCARE

Food Services

Facilities

Career and Education JKC/BMC

Residential

Case Management

Children’s Services

Assessment Center

Josue Homes

Addiction Treatment & Education Services

Health Services

Security

Guest Services Mental

Health Services

Division OutcomesDivision OutcomesPMC

Residential

ACT

Tenant Services

Total Served

In 2009,

14,16214,162

people living in poverty were served with people living in poverty were served with one or more service in the Village one or more service in the Village

The Winning Outcomes

Outcome #2Outcome #2Wellness

Outcome #3Outcome #3Skill Building

Outcome #4Outcome #4Financial Stability

Outcome #5Outcome #5Stable Housing

Outcome #6Outcome #6Self-Sufficiency

Outcome #1Outcome #1Basic Needs

Basic Needs

NATIONALLY

17% of requests for emergency food went unmet in 20071

600,000 families with 1.35 million children experience homelessness annually, equaling about 50 percent of the homeless population over the course of the year2

Outcome #1

Basic Needs

Of 10,354 clients served,

had their basic needs met had their basic needs met in a clean, safe and stable environmentin a clean, safe and stable environment

Outcome #1

100%100%

Goal 100%Goal 100%

Basic Needs

1,085,474 well-balanced and nutritious meals servedProjected: 1.2 million

Indicators

3,674 residents and tenants housedProjected: 3,500

Basic Needs East Village crime

rate 60/1000 Projected: 177

Crime rate at the Village 5/1000 Projected: 27

Indicators

95% (5,570/5,863) of maintenance needs are completed and resolved to maintain a safe, stable and operational facilityProjected: 90% (2,700/3,000)

CANNOT draw the conclusion that Village does not bring crime to the area.

Can say that Village manages crime well.

Basic NeedsOutcome #1

Outcome #1Father Joe’s Villages addressed the

basic needs of 100% of its 10,354 clients

Wellness

NATIONALLY

Median age of homeless estimated to be 503

Homeless individuals have higher rates of hypertension, diabetes and emphysema and in the number of emergency room visits3

As many as 70% of homeless individuals struggle with serious health problems, mental and physical disabilities or substance abuse problems4

Outcome #2

Wellness

Of the 1,344 clients provided with wellness services,

experienced an improvement in wellnessexperienced an improvement in wellness(992/1,344 )(992/1,344 )

Outcome #2

74%74%

Goal 60%Goal 60%

Primary CarePrimary Care

Prenatal ServicesPrenatal Services

Dental CareDental Care

Psychiatric CarePsychiatric Care

Education / Education / Process GroupProcess Group

Aftercare GroupAftercare Group

Relapse PreventionRelapse Prevention

Individual, Individual, Family and Family and

Group TherapyGroup Therapy

Project SafechildProject Safechild

WellnessOutcome #2

Mental Mental

HealthHealth

MedicalMedical

HealthHealthAddiction Addiction

Treatment Treatment

Child CareChild Care

After SchoolAfter School

Family LiteracyFamily Literacy

Children’sChildren’s

ServicesServices

Wellness

65% (183/280) of patients seen by psychiatrists experience improvement or stabilization of psychiatric functioning or symptoms. Goal: 50% (200/400)

Medical Health Indicators

60% (343/568) of patients treated for diabetes and/or hypertension see their physical health improve. Goal: 65% (325/500)

WellnessMental Health Indicator

71% 71% (265/372) (265/372) residents identified with mental residents identified with mental health issues demonstrate improved health issues demonstrate improved emotional well-being emotional well-being Goal: 50% (100/200)

Wellness

86% 86% (137/159)(137/159) of residents who attend of residents who attend Addiction Treatment groups remain drug Addiction Treatment groups remain drug free for 4 months or longer.free for 4 months or longer. Goal: 50% (75/150)

Addiction Treatment and Education Indicators

SD County SD County Day Day Treatment

Treatment 37%37%

248 residents were served in Discovery Group

Wellness

93% (88/95) of children age 0-5 demonstrate increased school readiness. Goal: 80% (92/115)

Children’s Services Indicators

88% (75/85) of children age 6-17 demonstrate improved ability to thrive within society. Goal: 90% (108/120)

Wellness

3,500 3,500 (96%) (96%) Emergency Department visits are Emergency Department visits are prevented through Triage services at St. prevented through Triage services at St.

Vincent de Paul Village Health Services. Vincent de Paul Village Health Services. Goal: 95%

Community Benefit

Skill BuildingOutcome #3NATIONALLY

• “…housing is necessary, but often not sufficient, to break the cycle of homelessness for people with chronic physical health problems, mental illnesses, and/or substance use disorders”5

• 22% of homeless households report employment as their primary source of income6

Skill BuildingOutcome #3

Of 418 adults exiting Long-Term Transitional Housing

and provided with skill building services:

88%88%(368 clients)(368 clients)

Increase academic skills, work-readiness Increase academic skills, work-readiness skills and life skills in preparation for self-skills and life skills in preparation for self-

sufficiencysufficiency

Skill Building

Of the 204 LT clients who scored below an 8.9 grade level of functioning:

Academic Skills

91% (186) demonstrated at least one grade level of improvement. Goal: 80%

80% (164) improved to the 8.9 grade level of functioning or higher. Goal: 60%

46% of clients scored ABOVE 8.9 grade level 46% of clients scored ABOVE 8.9 grade level (235/439) (235/439)

Includes: Adult Ed

GED

10 Clients

Obtained a GED

16 G

EDs

in

progre

ss

Skill Building

96% (281/294) of clients demonstrate increased skills that enhance employability. Goal: 90% (220/245)

Work-ReadinessIncludes:

Job Seeking Skills Computer Skills

Vocational Training SCANS

Competencies

Financial StabilityOutcome #4

NATIONALLY People who are

homeless are neither earning nor maintaining a living wage.7 ($12.45 in San Diego County)8

Over 13% of homeless people are employed.5

Although 40% of the homeless population may be eligible for SSI, only 11% actually receive benefits.9

Financial StabilityOutcome #4

Of 374 single adults and 52 families exiting Long Term Transitional Housing:

(208 adults, 40 families)(208 adults, 40 families)

Increase financial stabilityIncrease financial stability

Goal 60%Goal 60%

56%56% 77%77%

single adultssingle adults familiesfamilies

Financial Stability

# Clients Exiting Transitional Housing

Permanent Income

Short-Term –1,857

% Have Employment or Other Permanent Income

420 (23%)

248 (58%)Long-Term – 426

By participating in Long Term Transitional Housing, By participating in Long Term Transitional Housing, clients are over 2 times more likely to leave with clients are over 2 times more likely to leave with

permanent income. permanent income.

Singles – 374

Family Adults – 52 40 (77%)

208 (56%)

Financial Stability

Of 185 clients participating in the Career Track, 103 (56%) exited with employment (goal 66%)

Of 95 clients participating in the Benefits Track, 63 (66%) exited with permanent benefits (goal 65%)

Stable HousingOutcome #5

National

An estimated 12 million households now pay more than 50% of their annual incomes for housing. A family with one full-time worker earning minimum wage cannot afford the local fair-market rent for a two-bedroom apartment anywhere in the United States. 8

San Diego Average rents (all types of units) in San Diego increased

5.4% in the second quarter of 2007 to $1,345, more than doubling 1992’s average rent of $643.10. 11

Stable HousingOutcome #5

Of 374 adults and 52 families exiting Long Term Transitional Housing:

64%64% 88% 88% 241 adults241 adults 46 families46 families

Moved to permanent housingMoved to permanent housing

Goal 63%Goal 63%

Stable HousingOutcome #5

Individual Family

From Short-TermShort-Term to permanent housing

88%64%

15% 50%

From Long-TermLong-Term to permanent housing

Individual 63%Individual 63%Family 80%Family 80%

Permanent HousingPermanent HousingGoalsGoals

Self-SufficiencyOutcome #6

Self-Sufficiency is defined by Permanent Housing and

Permanent Income

Of the 374 adults and 52 families exiting Long Term Transitional Housing:

47%47% 50%50%Single adultsSingle adults Families Families

(177 adults, 26 families)(177 adults, 26 families)

Achieved Self-SufficiencyAchieved Self-Sufficiency

Individual 50%Individual 50%Family 60%Family 60%

Self-SufficiencySelf-SufficiencyGoalsGoals

Stable HousingOutcome #5

Of 164 tenants served in Father Joe’s Villages permanent housing (VLP, VHM, TAPT):

84%84%(137 clients)(137 clients)

Maintained housing for more than one yearMaintained housing for more than one year

Goal 80%Goal 80%

448 served in SAM

and BLVD

The Winning Outcomes

Outcome #2Outcome #2Wellness

Outcome #3Outcome #3Skill Building

Outcome #4Outcome #4Financial Stability

Outcome #5Outcome #5Stable Housing

Outcome #6Outcome #6Self-Sufficiency

Outcome #1Outcome #1Basic Needs

Solving Solving

Homelessness

Homelessness

Winning Outcomes

Footnotes(1) http://www.usmayors.org/HHSurvey2007/hhsurvey07.pdf (2) http://www.endhomelessness.org/content/article/detail/1525 (3) San Francisco Chronicle, S.F.'S Homeless Aging on the Street, August 4, 2006 http://www.sfgate.com/cgi-bin/article.cgi?file=/c/a/2006/08/04/MNGILKB9KV1.DTL and http://www.pubmedcentral.nih.gov/articlerender.fcgi?artid=1924700 (4) Confronting Chronic Homelessness: Health Funders Consider New Solutions http://www.gih.org/info-url2678/info-url_list.htm?attrib_id=3320 (5) http://www.nhchc.org/Network/HealingHands/2003/Final_Healing_Hands_1_04.pdf, December 2003(6) http://www.realchangenews.org/firstthingsfirst/FtF12005.pdf(7) http://www.nationalhomeless.org/publications/facts/Employment.pdf (August 2007)(8) http://www.hud.gov/offices/cpd/affordablehousing/index.cfm retrieved 5-13-2010(9) Federal Interagency Council on the Homeless (1999) retrieved 2-17-06 from www.nlchp.org/content/pubs/Inc_letter_SSA_2002.doc (10) http://pxi.signonsandiego.com/uniontrib/20070719/news_1b19rents.html (July 19, 2007) and http://www.sandiegomagazine.com/media/San-Diego-Magazine/June-2006/Renting-in-San-Diego(11) The San Diego Union-Tribune, 1/16/07; San Diego County Apartment Association