winning the qc game with conad mark mackenzie +61 (0) 2 8883 4667 [email protected]

Winning the QC game with

ConAd

Mark Mackenzie+61 (0) 2 8883 4667

[email protected]

Winning the QC game with ConAd2

• What is ConAd?

• Influences on ConAd Development

• ConAd design philosophy

• Types of specifications

• Benefits of Conad

• Return on investment

• Future developments – Additional value

Introduction


• Fully integrated system– Internally

• Concrete• Aggregates• Raw Materials

– Externally• Designed to be fully integrated with other key business

management systems, currently interfaces with Command Series & SAP

• Benefits – Ensures information is transferred efficiently, accurately &

effectively– Significantly reduces or eliminates the need for duplicate data

entry– Saves time– Ensures all required information is available to the users– Significantly improves data integrity

What is ConAd?


– Externally (Cont.)• Examples of information which can and should be transferred

electronically:– Customer & project (contract) details– Personnel details– Raw material details – codes, descriptions, availability, costs, etc.– Product details – Delivery & production data – ticket (docket) details, batch

quantities SSD & revised targets, actual batch quantities, etc– Mix designs

Additional interface data available on request

What is ConAd?


• Primary functionality includes:– Concrete

• Real time batch & exception analysis

• Efficient laboratory management system

• Comprehensive raw materials management – Cementitious, Aggregates & Admixtures

• Accurate performance predictions from early ages

• Performance analysis – allowing the analysis of all variables individually or combined with drill down capabilities

• Reporting tools – standard e.g. certificates & powerful user configurable, reporting and analysis. Includes ability to export to MS excel

• Trial mixes

• Mix management

• Mix submittals

What is ConAd?


– Aggregates

• Laboratory setup – Lab Details, Default sieves (screens), equipment, sieve (screen) sets, etc.

• Aggregate setup - Rock types, Weather conditions, Sampling procedures, etc.

• Quarry setup - Quarry plants, Plant setups, Sampling locations & Quarry origins

• Products & specifications - Product tests, Products, Product groups, Grading & Other specifications

• Data Entry - Sample & Test registers, Completed worksheets

• Analysis & reporting - Grading, Other test type, Grading variance analysis, Certificates & Certificate register

– System setup and configuration

What is ConAd?


• Dynamics and demands of our industry• Acknowledge that customer expectations continue to rise• Understanding that businesses are continually striving to

achieve optimization:– Whatever the environment – Prescription or Performance– Common goal is to consistently meet customer expectations at the

lowest possible cost.

• That QC managers & their teams have very busy lives & limited time

• QC teams are dealing with and need to consider extremely large quantities of interrelated data

• For concrete the risk to the producer of under or over performance is large, due to:– Period required to obtain indication of performance– And verification of compliance

Influences on ConAd Development


• Key criteria specific to deliveries, samples, etc. needs to be associated to test data, to allow analysis and issue resolution

• Specifier’s & customers are becoming more risk averse – require more information and greater levels of assurance

• More QC people is not the solution & more time not an option

• The current systems & processes used by companies are significantly influenced by current system capabilities & experience

Influences in ConAd Development


• To achieve full concrete optimization requires the focus of the entire business not just the QC team

• Develop an understanding that good decisions are made and actions taken when key people:– Have the capability and time to do the important things

e.g.:• Fully analyze and understand trends & issues • Determine & implement required changes• Fulfill customer (internal & external) expectations

– Have a high degree of confidence:• In their decisions• In their actions• In their ability to identify & respond to changes quickly

ConAd Design Philosophy


• That unless– Quality management functions / responsibilities

– Can be carried out easily well within the time available

– Then these tasks/responsibilities are either:

• Not going to be carried as frequently as required

• Or are not going to be carried out

It would be unreasonable to expect keybusiness & quality objectives to be achieved



• Subscribes to & promotes the following statements:– You can only manage what you measure

– You show me how you measure and I will show you how I perform

In terms of quality management both of these are

extremely relevant & important

• Provide you the client with the capabilities: – To eliminate or minimize time spent on routine functions which add

little or no value e.g. data entry

– To increase effectiveness in all areas, within current or targeted time constraints

– To manage by exception

– To reallocate time and focus on areas of the business which add more value

– While maintaining focus on entire area of responsibility



• Performance – The customer specifies the performance criteria – What they

would like to achieve– The suppliers are responsible for:

• Designing products which are capable of meeting or exceeding the specified performance

• Consistently producing & supplying concrete which achieves the specified performance

• If necessary providing the customer with relevant information to verify performance and provide peace of mind.

– The supplier assumes most of the risk – While we broadly refer to theses as performance

specification, they often contain some form of prescription

Types of Specifications


• Prescription– The customer / engineers, specify:

• Performance criteria e.g. Compressive Strength, Workability, etc.

• Prescriptive criteria e.g.– Water / Cement Ratio’s– Cementitious contents Min or Max– Coarse / Fine Ratio’s– Etc.

– The supplier is responsible for designing products meeting or exceeding the specified criteria:

• Generally carrying out trial mixes and tests to verify performance

• Providing the customer with detailed mix submittals– If approved by the customer, then:

• Producing concrete in accordance with the approved submission

– The performance should be the customers responsibility/risk



• It is often argued that:– Performance & cost optimization

– The benefits of comprehensive quality management

– And the benefits of systems like ConAd

Are primarily for customers who operate in markets

which mainly use performance specifications

• While we acknowledge that there may be more potential to achieve benefits with performance specifications

• For prescriptive specifications:– The potential benefits are very significant and well worth

pursuing

– They are just in other areas



We will look at the value of ConAd:• Relative to both Prescriptive & Performance

Specifications

• Address some of the misconceptions

• Highlight potential areas in which benefits and ultimately a ROI can be achieved

Benefits of ConAd


• From the Concrete producers perspective, while each is different, in reality the implication, in terms of:– Volume & breadth of data to be managed – Business & process management requirements –

laboratories, personnel, etc.– The requirements and ability to access data– The analysis requirements – raw materials, production,

performance, etc.– Reporting capabilities certificates, business reports, mix

submittals, etc.– The ability to identify and react to issues quickly and with a

high degree of confidence– The ability to achieve required levels of control Basic principals of Quality Management & TechnicalService remain relevant and important.

Benefits of ConAd


All that really changes is the emphasis that eachmethod puts on the various aspects of the

business

Benefits of ConAd

Method of Specification Technical Function

Prescription Combination Performance

Data & data entry ++ ++ ++ Raw material management ++ ++ ++ Batch management ++ ++ ++

Analysis + +++ +++

Mix management ++ +++ +++ Trial mixes +++ ++ +

Mix submittals +++ ++ +

Reporting – statutory (cert) ++ ++ +++ Reporting – other ++ ++ ++

Most important Average importance Least importance

Key +++ ++ +


• ConAd provides you with the ability:– To record & correctly associate all relevant information:

• Raw materials details & pricing• Production (delivery & batch information)• Concrete test results, etc.• Other relevant details

– Accurately predict performance from an early age– Analyze all data individually or in combination, identify

trends and cause– Determine required changes e.g.:

• Mix design changes• Address batching, delivery issues• Raw material issues

– Accurately and with a high degree of confidence communicate and implement changes

Benefits of ConAd – Performance


– Do this while meeting and exceeding your customer (internal & external) expectations

– Do this within the time you have available and as often as required

– With the knowledge and confidence that you can identify issues and react quickly

Ultimately it gives you the ability to achieve personnel, performance & cost optimization

Benefits of ConAd – Performance


• So how does ConAd benefit under these circumstances?

• The following are some examples

Benefits of ConAd – Prescriptive


• Mix Submittals– Requirements

• Are compilations of interrelated and relevant data from numerous sources

• Have to be produced in a short period of time• To a high degree of accuracy• To one or more formats• Contain Mix Designs • Need to be stored & recalled at short notice

– ConAd• Stores all of this information • Has a comprehensive, extremely powerful and fully integrated

mix submittal module• Will save you significant time • Ensure consistency, full compliance & improve customer

service– Affected modules – Mix Submittals, Raw Materials, Trial Mixes, Mix

Management, Test Results, Analysis and Reporting



• Trial Mixes– Requirements

• A detailed understanding & record of requirements• Capability

– Have easy access available up to date & full details and compliance certification on all raw materials

– The ability to easily access and use raw materials in trial mixes– Record and report on all relevant data– An auditable process to configure, carryout and store trial mixes

• Once approved the ability:– To link and compare trial mixes to production– Prevent changes to production mixes based on compliance

with approved mixes– ConAd

• Has a comprehensive, extremely powerful and fully integrated trial mix module

– Affected modules – Raw Materials, Trial Mixes, Mix Management, Test Results, Analysis and Reporting



• Mix Management– Requirements, ensure that all mixes can be:

• Consistently adjusted to achieve optimization in terms of:– Performance– Cost – Raw material combinations, selection, etc.– Fit for purpose requirements e.g. workability, pump ability, setting

time, etc.• Controlled to always comply with related approved mix

submissions• Controlled within the time available, efficiently & with minimal

effort• Efficiently, effectively and with a high degree of confidence

implemented in the business• Controlling other key factors which could impact quality &

compliance e.g. max batch size, etc.– ConAd

• Has and is developing a comprehensive, extremely powerful and fully integrated mix management system capable of achieving all of the above

– Affected modules – Mix Manager, Mix Submittals



• Batch Exception & Analysis– Requirements:

• Compliance with statutory &/or business batching tolerances• Full compliance and adherence with approved submissions• Ability to prevent the delivery of out of tolerance products• Ability to identify issues and address these before they affect

one of the above.

– ConAd• Has a comprehensive, extremely powerful and fully integrated

batch exception module, capable of:– Identifying & notifying personnel of out of tolerance deliveries

before they arrive on site– Carrying out detailed analysis of batching consistency & accuracy,

identifying the areas of concern and potential issues

– Affected modules – Batch Watcher, Batch Analysis



• Reporting– Requirements

• Ability to fully meet customer requirements & expectations in-terms of:– Quality, format and relevance of information– Frequency of issue

• To do this efficiently & effectively within the time available

– ConAd• Has a number of comprehensive, extremely powerful and fully

integrated batch reporting modules – Affected modules – Batch Analysis, Analysis, Reporting



Return on Investment

ROI Potential ConAd Functionality

Performance Prescription

Laboratory Management +++ +++ Batch & Exception Analysis ++++ ++++ Raw Material Management ++++ ++++ Performance Predictions +++++ +++ Performance Analysis – All Parameters +++++ +++

Reporting +++ +++ Trial Mixes +++ ++++ Mix Management +++++ ++++ Mix Submittals ++ ++++ Aggregate Quality Management ++++ ++++

Some Moderate Medium High Very High Value Key

+ ++ +++ ++++ +++++


• Scheduled value adding developments:– Automatic exception notification

• Raw material information – compliance & frequency• Concrete test data & information

– Aggregate blending

Future Developments


Questions?

Return on Investment


Please Complete Your Evaluation Card

• Be sure to circle the session you are evaluating on the back of your card– Management Track (Track Name)– MGT-008 (session code)– Winning the QC Game with ConAd (session title)

• Thank You!

winning the qc game with conad mark mackenzie +61 (0) 2 8883 4667 [email protected]

Documents

qc game

conad development slide

conad design philosophy

qc people

conad mark mackenzie

qc managers

time available

data integrity