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Talent Management & Acquisition Winning the War!

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Page 1: Winning the War! - United Way of Collier County your Recruiting Strategy ... Superkeepers “A” Players Superior performance, inspire others, embody core competencies of the organization

Talent Management & Acquisition

Winning the War!

Page 2: Winning the War! - United Way of Collier County your Recruiting Strategy ... Superkeepers “A” Players Superior performance, inspire others, embody core competencies of the organization
Page 3: Winning the War! - United Way of Collier County your Recruiting Strategy ... Superkeepers “A” Players Superior performance, inspire others, embody core competencies of the organization

TALENT MANAGEMENT PROCESS

A Strong Employee Value Proposition

Having a Talent Mindset in Your Organization

Workforce Planning

Sourcing

Final Candidate

Selection and Offer

Acceptance

Interviewing,Assessment,and Selection

On Boarding:Acceptance –

1st Day

Orientation / Assimilation:

First day - first few months

Goal SettingPerformance Management

Development Planning

Total RewardsRecognition

Career Pathing

Page 4: Winning the War! - United Way of Collier County your Recruiting Strategy ... Superkeepers “A” Players Superior performance, inspire others, embody core competencies of the organization

The 1990s

Page 5: Winning the War! - United Way of Collier County your Recruiting Strategy ... Superkeepers “A” Players Superior performance, inspire others, embody core competencies of the organization

Industrial Age to

Information Age

Demand for high

caliber talent

Talent switching

from one company

to another

Fueling the War for Talent

Page 6: Winning the War! - United Way of Collier County your Recruiting Strategy ... Superkeepers “A” Players Superior performance, inspire others, embody core competencies of the organization

The landmark study…

Page 7: Winning the War! - United Way of Collier County your Recruiting Strategy ... Superkeepers “A” Players Superior performance, inspire others, embody core competencies of the organization

Bottom line…

Talent is a driver of an organization’s performance

Page 8: Winning the War! - United Way of Collier County your Recruiting Strategy ... Superkeepers “A” Players Superior performance, inspire others, embody core competencies of the organization
Page 9: Winning the War! - United Way of Collier County your Recruiting Strategy ... Superkeepers “A” Players Superior performance, inspire others, embody core competencies of the organization

Top 10 JobsUS Employers are Having Difficulty Filling

1 Skilled Trades

2 Drivers

3 Teachers

4 Sales Representatives

5 Secretaries, PAs, Receptionists, Admin. Asst., Support Staff

6 Management / Executive (Management / Corporate)

7 Nurses

8 Technicians

9 Accounting & Finance Staff

10 Engineers

Page 10: Winning the War! - United Way of Collier County your Recruiting Strategy ... Superkeepers “A” Players Superior performance, inspire others, embody core competencies of the organization

Collier County is a GREAT place to live, work and play!

Page 11: Winning the War! - United Way of Collier County your Recruiting Strategy ... Superkeepers “A” Players Superior performance, inspire others, embody core competencies of the organization

But, the reality is…

Page 12: Winning the War! - United Way of Collier County your Recruiting Strategy ... Superkeepers “A” Players Superior performance, inspire others, embody core competencies of the organization

Implications of this reality…

• More than 54% of

Collier county

students in grades

pre-K through 3 live

in non-English

speaking homes

Page 13: Winning the War! - United Way of Collier County your Recruiting Strategy ... Superkeepers “A” Players Superior performance, inspire others, embody core competencies of the organization

What

I LEARNED

about the nonprofit

world in Collier County…

Page 14: Winning the War! - United Way of Collier County your Recruiting Strategy ... Superkeepers “A” Players Superior performance, inspire others, embody core competencies of the organization

…hiring and retaining top talent

Page 15: Winning the War! - United Way of Collier County your Recruiting Strategy ... Superkeepers “A” Players Superior performance, inspire others, embody core competencies of the organization

My “mission” for nonprofits in Collier County……..

Page 16: Winning the War! - United Way of Collier County your Recruiting Strategy ... Superkeepers “A” Players Superior performance, inspire others, embody core competencies of the organization

Sharing the “Secret Sauce”

Attracting

Developing

Retaining

Page 17: Winning the War! - United Way of Collier County your Recruiting Strategy ... Superkeepers “A” Players Superior performance, inspire others, embody core competencies of the organization

Talent Strategy

needs to be

determined…

…by where you are

in the Non-Profit

Organizational

Lifecyle.

Page 18: Winning the War! - United Way of Collier County your Recruiting Strategy ... Superkeepers “A” Players Superior performance, inspire others, embody core competencies of the organization

SOURCE: Susan Kennedy Stevens

Non-Profit Lifecycle Stages

Page 19: Winning the War! - United Way of Collier County your Recruiting Strategy ... Superkeepers “A” Players Superior performance, inspire others, embody core competencies of the organization

Sharing the “Secret Sauce” for…Two Preparation Methods

Generational Issues in the Workplace

Why Employees

LeaveTheir Jobs

Page 20: Winning the War! - United Way of Collier County your Recruiting Strategy ... Superkeepers “A” Players Superior performance, inspire others, embody core competencies of the organization

GEN “Y” GEN “X” BOOMERS SENIORS

The Workforce in 2015

Page 21: Winning the War! - United Way of Collier County your Recruiting Strategy ... Superkeepers “A” Players Superior performance, inspire others, embody core competencies of the organization

Our Four Generation Workforce Provides Challenges

Page 22: Winning the War! - United Way of Collier County your Recruiting Strategy ... Superkeepers “A” Players Superior performance, inspire others, embody core competencies of the organization

Top Four Reasons Why an Employee Leaves a Company

1 Management

2 Lack of Advancement

3 Lack of Recognition

4 Salary & Benefits / Too Much Work

Page 23: Winning the War! - United Way of Collier County your Recruiting Strategy ... Superkeepers “A” Players Superior performance, inspire others, embody core competencies of the organization

Sharing the “Secret Sauce” for…Begin with…

Crafting a winning Employee Value

Proposition

Rebuilding your Recruiting Strategy

Page 24: Winning the War! - United Way of Collier County your Recruiting Strategy ... Superkeepers “A” Players Superior performance, inspire others, embody core competencies of the organization
Page 25: Winning the War! - United Way of Collier County your Recruiting Strategy ... Superkeepers “A” Players Superior performance, inspire others, embody core competencies of the organization

To Be A Partner Being a Starbucks partner means having the opportunity to be

something more than an employee. Gigantic possibilities lie ahead—to grow as a person, in your

career and in your community. To live the Starbucks mission and to be a leader. It’s the opportunity to

become your personal best. To be connected to something bigger. To be meaningful to the world. And

to be recognized for all of it. It’s all here for you.

Connect to Something Bigger Connecting with each other, with our customers

and the communities we are a part of fosters a deep sense of purpose at Starbucks. We believe we

can all become a part of something bigger and inspire positive change in the world around us. That’s

why we go out to do community service as a team throughout the year, partnering up with

organizations to revitalize and enhance the neighborhoods we serve.

Benefits At Starbucks, our Total Pay package is called “Your Special Blend.” It’s a benefits

package that is tailored to the needs of our partners. And it’s designed just for you

We look for people who are adaptable, self-motivated, passionate, creative team players. If that sounds like you, why not bring your talents and skills to Starbucks? We are growing in dynamic new ways and we recognize that the right people, offering their ideas and expertise, will enable us to continue our success.

Starbucks EVP

Page 26: Winning the War! - United Way of Collier County your Recruiting Strategy ... Superkeepers “A” Players Superior performance, inspire others, embody core competencies of the organization

Rebuild your Recruiting Strategy

Workforce Planning

Develop a Performance Profile

Develop a Sourcing Strategy

Utilize Behavior Based Interviewing

Determining Candidate Motivation

Reference Checking

Page 27: Winning the War! - United Way of Collier County your Recruiting Strategy ... Superkeepers “A” Players Superior performance, inspire others, embody core competencies of the organization
Page 28: Winning the War! - United Way of Collier County your Recruiting Strategy ... Superkeepers “A” Players Superior performance, inspire others, embody core competencies of the organization

Develop a Sourcing Strategy……..

Page 29: Winning the War! - United Way of Collier County your Recruiting Strategy ... Superkeepers “A” Players Superior performance, inspire others, embody core competencies of the organization
Page 30: Winning the War! - United Way of Collier County your Recruiting Strategy ... Superkeepers “A” Players Superior performance, inspire others, embody core competencies of the organization

Behavior Based Interviewing (BBI)

Page 31: Winning the War! - United Way of Collier County your Recruiting Strategy ... Superkeepers “A” Players Superior performance, inspire others, embody core competencies of the organization

Example of a Competency

Managing Change: The ability to demonstrate support for innovation and for organizational changes needed to improve the organization's effectiveness; initiating, sponsoring, and implementing organizational change; helping others to successfully manage organizational change.

Behavioral Indicators:

Personally develops a new method or approach.

Proposes new approaches, methods, or technologies.

Develops better, faster, or less expensive ways to do things.

Page 32: Winning the War! - United Way of Collier County your Recruiting Strategy ... Superkeepers “A” Players Superior performance, inspire others, embody core competencies of the organization

Candidate

Motivation

Page 33: Winning the War! - United Way of Collier County your Recruiting Strategy ... Superkeepers “A” Players Superior performance, inspire others, embody core competencies of the organization

A Word on Candidate Selection…

Ultimate nonprofit test: always go back to

your job profile and your mission...

Measure the candidate against your job profile

and the competencies in your profile

(organization and role competencies)

The candidate must be vested in your mission

Page 34: Winning the War! - United Way of Collier County your Recruiting Strategy ... Superkeepers “A” Players Superior performance, inspire others, embody core competencies of the organization

Sharing the “Secret Sauce” for…Next Key Ingredient

Coaching for Performance –

Regular Feedback

Weave Development Into Your Organization

Page 35: Winning the War! - United Way of Collier County your Recruiting Strategy ... Superkeepers “A” Players Superior performance, inspire others, embody core competencies of the organization

Sharing the “Secret Sauce” for…Next Key Ingredient

Goals Tied Your Mission withLine of Sight

Development Plan that the

Employee Owns

Page 36: Winning the War! - United Way of Collier County your Recruiting Strategy ... Superkeepers “A” Players Superior performance, inspire others, embody core competencies of the organization
Page 37: Winning the War! - United Way of Collier County your Recruiting Strategy ... Superkeepers “A” Players Superior performance, inspire others, embody core competencies of the organization

Sharing the “Secret Sauce” for…Add 2 Cups Retaining

Differentiate and Affirm Your Employees

Page 38: Winning the War! - United Way of Collier County your Recruiting Strategy ... Superkeepers “A” Players Superior performance, inspire others, embody core competencies of the organization

Superkeepers “A” PlayersSuperior performance, inspire others,

embody core competencies of the

organization 3-5%

Keepers “B” PlayersExceed expectations, help others

improve performance, exhibit core

competencies 20-25%

Solid Citizens “C” PlayersMeet performance expectations,

enhance work of others, meet org

competencies 70%

Questionable ???Immediate remedial effort needed to

move up to Solid Citizen or out of the

organization 5%

Differentiate and Affirm Your People

Page 39: Winning the War! - United Way of Collier County your Recruiting Strategy ... Superkeepers “A” Players Superior performance, inspire others, embody core competencies of the organization
Page 40: Winning the War! - United Way of Collier County your Recruiting Strategy ... Superkeepers “A” Players Superior performance, inspire others, embody core competencies of the organization

Career Planning

Page 41: Winning the War! - United Way of Collier County your Recruiting Strategy ... Superkeepers “A” Players Superior performance, inspire others, embody core competencies of the organization

Sharing the “Secret Sauce” for…Add 2 Cups Retaining

Make Sure Everyoneis Embracing aTalent Mindset

Total Rewards and

Recognition

Page 42: Winning the War! - United Way of Collier County your Recruiting Strategy ... Superkeepers “A” Players Superior performance, inspire others, embody core competencies of the organization
Page 43: Winning the War! - United Way of Collier County your Recruiting Strategy ... Superkeepers “A” Players Superior performance, inspire others, embody core competencies of the organization

Everyone must

embrace a talent

mindset…

Page 44: Winning the War! - United Way of Collier County your Recruiting Strategy ... Superkeepers “A” Players Superior performance, inspire others, embody core competencies of the organization

Encourage teamwork

Allow experimenting

Set clear goals

Opportunities to

learn

Reward & Recognize

…and it

starts with

YOU!

Page 45: Winning the War! - United Way of Collier County your Recruiting Strategy ... Superkeepers “A” Players Superior performance, inspire others, embody core competencies of the organization

life is short.

work somewhere awesome…

Thanks!

Page 46: Winning the War! - United Way of Collier County your Recruiting Strategy ... Superkeepers “A” Players Superior performance, inspire others, embody core competencies of the organization

United Way HR Toolbox

You can view the site by visiting:

https://www.unitedwayofcolliercounty.org/MAPHR

Page 47: Winning the War! - United Way of Collier County your Recruiting Strategy ... Superkeepers “A” Players Superior performance, inspire others, embody core competencies of the organization

United Way HR Toolbox

You can view the site by visiting:

https://www.unitedwayofcolliercounty.org/MAPHR

Page 48: Winning the War! - United Way of Collier County your Recruiting Strategy ... Superkeepers “A” Players Superior performance, inspire others, embody core competencies of the organization

United Way HR Toolbox

You can view the site by visiting:

https://www.unitedwayofcolliercounty.org/MAPHR