WINTER HAVEN FIRE DEPARTMENT

2019 ANNUAL REPORT

“Success is measured by how well we adapt to the problems we are faced with”

It’s an honor to be chosen as the Deputy Fire Chief and to serve the City of Winter Haven of this year.

Th is annual report, and the achievements represented within, are a testament to our abilities and dedication as well as the great organization of Winter Haven Fire Department. We are proud to present the accomplishments and supportive statistical data that explains the department, as well as provide insight into various operations and personnel that make this great organization possible. As a department we work together to diligently fulfi ll the City’s mission and vision. Our fi re department is made up of an incredibly dedicated and diverse group of people who consistently display a personal commitment to protect the life and property of the City’s citizenry and visitors. It is our duty to provide compassionate and respectful care in all of the services we off er.

Our fi re department provides multiple services, including: fi re suppression, Paramedic level Advanced Life Support medical service, fi re inspections and investigations, construction plans review, child car seat training and installation, and community outreach. Our fi re department is also very dynamic in that we have a Technical Rescue Team off ering rescue service confi ned spaces, high angle/rope rescue, and vehicle or machinery entrapment. Winter Haven fi refi ghters also maintain their own city hydrant system.

I hope you gain a greater appreciation for the quality and professionalism within our department and all that we accomplish while maintaining social and fi scal responsibility. Th e excellent service we provide is made possible by the devoted men and women of Winter Haven Fire Department and, above all else, their commitment and professionalism in carrying out their respective duties.

I sincerely thank the community we serve for the continued support and the trust repeatedly exhibited towards our fi re department. I would also like to thank the Mayor, City Commissioners and City Management for their guidance, governance, and support.

Message From the Chief

Our Mission and Vision

Th e Winter Haven Fire Department is committed to

the delivery of the most reliable, professional, and quality service to the citizens we serve through best practices, engagement, and

community services.

Th e Winter Haven Fire Department has been serving the City and its citizens since 1911. Th e earliest records found indicate it started with a group of civilians that volunteered to fi ght the fi res that happened inside the city. Th e Department’s fi rst appointed fi re chief was I.M. Johnson, per Ordinance No. 181, he was allowed to select a “fi re company” for the city. Every time there was a fi re, the volunteers would respond to the incidents to put the fi res out. Th e city provided them with coats and helmets to be used only when on duty. Th e City’s fi rst space for the fi re department was built in 1922 at City Hall, fl oorplans for the new City Hall included a room to be used as the fi re department and provide room to store the fi re apparatus. Th e Fire Chief Position remained as a volunteer position until 1937, when the City appointed Marvin A. Pfaender as the fi rst paid Fire Chief for the department. In 1951, the entire volunteer Fire Department became part of the city employees and were recognized as full time fi refi ghters, working 24-hours shift s followed by 24-hours off .

Th roughout the years, the department has evolved into what it is now. Today, Winter Haven Fire Department is comprised of the Fire Operations side of the City of Winter Haven’s Public Safety

Department. Th e department serves approximately 42,972 citizens living within the city and its surroundings. It has three stations located strategically throughout the city that provide the best care service to the people. Th e department is comprised of 71 paid employees, consisting of 1 Deputy Chief, 1 Fire Marshal, 3 Battalion Chiefs, 1 Training Captain, 1 EMS (Emergency Services) Captain, 1 Logistic Offi cer, 15 Lieutenants, 5 Fire Investigators, 42 Firefi ghters, and 1 Administrative Executive Assistant. Th e department has four engines, one tower/ladder, one heavy rescue, and one rescue boat. Th e fi refi ghters respond to a variety of calls, including but not limited to fi re suppression, medical emergencies, motor vehicle accidents, service calls, among many others. Th e fi refi ghters are also all certifi ed as Emergency Medical Technicians and/or Paramedics. Th e department has paramedics on each engine company and became an ALS (Advance Life Support) provider in 2006 to provide improved medical services to the city. In 2016, the department developed a Technical Rescue Team with 17 members, these members are certifi ed in Rope Rescue Operations, Trench Rescue, and Vehicle Machinery Rescue Operations. Many members are also trained and perform at a Technician level in these disciplines.

Our Story

Our Community

Th e City of Winter Haven is located in Polk County, Florida. According to the 2010 census, by 2019 approximately 45,000 people call the City home. Winter Haven is the second most populated City in Polk county. Th e City is a little over 40 square miles, including 8 square miles of lakes. Th e City has a total of 50 lakes within its borders. It is known as the Chain of Lakes because there are two chains; the Northern Chain interconnects 9 lakes and the Southern Chain interconnects 16 lakes.

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40,000

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1990 1995 2000 2005 2010 2015 2019

Year

Po

pu

lati

on

City Manager

Mike Herr

Public Safety Dire ctor

Char les Bird

E xe cutive

AssistantFire Marshal l

Sonny Emery

A-Shif t Invest igator/Inspector (2)

B-Shif t Invest igator/

Inspector

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Deputy Fire C hiefDavid Knowles

Battal ion C hief A-Shift

Brian Crisc i

Battal ion C hief B-Shift

Joseph Carbone

Battal ion C hief C-Shift

Shannon Duncan

Training & Safety Officer

Casey Dasher

L ogistics Off icerArtie R ay

EMSC o ordinator

Mike Stroud

Fire Station 1 A-Shift

EN511

1 Lieutenant

3 Firef ighters

EN541

1 Lieutenant

3 Firef ighters

T W515/HV515

1 Lieutenant

1 Firef ighter

Fire Station 2 A-Shift

EN521

1 Lieutenant

3 Firef ighters

Fire Station 3 A-Shift

EN531

1 Lieutenant

3 Firef ighters

Fire Station 1 B-Shift

EN511

1 Lieutenant

3 Firef ighters

EN541

1 Lieutenant

3 Firef ighters

T W515/HV515

1 Lieutenant

1 Firef ighter

Fire Station 1 C-Shift

EN511

1 Lieutenant

3 Firef ighters

EN541

1 Lieutenant

3 Firef ighters

T W515/HV515

1 Lieutenant

1 Firef ighter

Fire Station 2 B-Shift

EN521

1 Lieutenant

3 Firef ighters

Fire Station 2 C-Shift

EN521

1 Lieutenant

3 Firef ighters

Fire Station 3 B-Shift

EN531

1 Lieutenant

3 Firef ighters

Fire Station 3 C-Shift

EN531

1 Lieutenant

3 Firef ighters

2019 Organizational

Chart

301 Avenue G SWWinter Haven, FL 33880

4700 Lucerne Park RdWinter Haven, FL 33881

6600 Cypress Gardens BlvdWinter Haven, FL 33884

STATION 3STATION 2

STATION 1 ADMINISTRATIVE BUILDING

MAINTENANCE/LOGISTIC BUILDING

Our Facilities

WHFD Sta 1

WHFD Sta 2

WHFD Sta 3

Our Coverage and Locations

TYPE CALLS PERCENTAGE

Fire 215 2.48 %

Rupture/Explosion 2 0.02 %

EMS/Rescue 5649 65.03 %

Hazardous Condition 102 1.17 %

Service Call 623 7.17 %

Good Intent 1489 17.14 %

False Call 604 6.96 %

Severe Weather 1 .01 %

Other 2 .02 %

TOTAL 8687 100 %

65.03 %17.14 %

7.17%

6.96%

2.48%1.17% .02 %

.01 %

CALLS SERVICE BY TYPE

CALLS SERVICE BY MONTH

0 100 200 300 400 500 600 700 800

Dec

Nov

Oct

Sept

Aug

July

June

May

Apr

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0 100 200 300 400 500 600 700 800

Dec

Nov

Oct

Sept

Aug

July

June

May

Apr ���

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Our 2019 Numbers

CALLS SERVICE BY APPARATUS

BC510 - 1124 Calls

EN511 - 3138 Calls EN521 - 1229 Calls EN531 - 1216 Calls

EN541 - 2453 Calls HV515 - 825 Calls TW515 - 923 Calls

LD515 - 60 Calls

MD510 - 12 Calls

MA511 - 9 Calls

TR511 - 11 Calls

Total $ 8,614,52389.59%

Personnel Service

7.69%Operational Services 6.72%

Capital

Personnel Services $ 7,373,269

Operational Services $ 662,640

Capital $ 578,614

Impact Fee State Shared Revenue

Misc - Public Safety (Fire Prevention)

Transfer from utility fund

Fire 360,000

Tax-Fire Insurance

Premium Tax325,000

Fees - Site Plan Review Planning 32,000

Hydrant Program 165,000

Fees - Fire System Test Installation 7,000

Firefi ghter Incentive 15,000

Fees - Planning and Zoning 35,000

Fees - Fire Plan Review 700

Pol Alarm Exessive Response 5,000

EXPENSES

REVENUES

Winter Haven Fire Department BudgetFY2018-19

Inspections 2505

Re-Inspections 172

Public Education 27

Education Attendees 3705

Fire Investigations 55

Winter Haven Fire Department’s Prevention Division works under the direction of the Fire Marshal and employees Inspector/Investigators that are all triple certifi ed through the State of Florida with Fire Standards, Law Enforcement Standards, and are certifi ed as Emergency Medical Technicians. Inspector/Investigators participate in ride time with the Police Department and work as Firefi ghters to maintain profi ciencies. Besides investigating cause and origin of fi res, the Prevention Division fulfi lls many responsibilities such as conducting public education classes on fi re prevention and safety, bar occupancy checks, and responding to fi re alarms to assist fi refi ghters. Fire Prevention also performs annual inspections of businesses to ensure they remain up to date with current fi re codes and coordinates resolutions with business representatives and owners.

Our Fire Prevention Division

Our Training

Training is an essential task for our fi refi ghters. Th e Winter Haven Fire Department strives to maintain the highest level of training to best serve the community. Our Training and Safety Captain manages the training program; it involves company training, hazardous materials training, driver training, offi cer training, facility training, and external training.

Since 2019, the department off ers quarterly off -duty training to every operational employee. Th is is a great advantage as it allows fi refi ghters to learn and train in diff erent areas without the worry of running calls at the same time and going back to work aft er a strenuous day of learning.

Leadership Development in Public Safety Certifi cationCharlie Robles - Michael Waters - Jeremy Cohen

2019 Firefi ghter of the Year

Cody Nowling

Polk State College Paramedic Program Christopher CurranMarlin James

Firefi ghter Lifesaving Awards

LifesavingJose LopezKyle MillerKyle CroninNick Bilbrey

MeritoriusMike StroudJessica Spell

Achievements

New Hires

Deputy Fire Chief David KnowlesFirefi ghter/Paramedic Donald Baumgardner

Firefi ghter/EMT Mike DavidsonFirefi ghter/EMT Erika OrozcoFirefi ghter/EMT James Craw

Anniversaries

1 YEARFF1/EMT Jacob Guerra

FF1/EMT McKenzie SuratFF1/EMT Coleton Choate

5 YEARFF/EMT Marlin James

FF/Paramedic Wilder RodriguezFF2/EMT Quinton Whitmire

10 YEARFF2/Paramedic Brandon Beam

FF3/Paramedic Christopher CurranFF/Paramedic Jose Lopez

FF3/EMT Jason MontgomeryLT/Paramedic Sean Schrenker

LT/EMT Matthew BoyceFF3/EMT Timothy McGee

15 YEARFF2/EMT Michael AllenLT/EMT Michael Waters

20 YEARLT/EMT Steven Clanton

EMS Coordinator/Paramedic Mike StroudLT/Paramedic David Heilman

LT/Paramedic Jason WardFF3/Paramedic Martin Johnson

2019: The Year in Pictures