Kaiser Permanente, Northern California

Caritas in ActionHow Caring Science informs and inspires KP caregivers and affirms our commitment to provide our

patients and their families exceptional care

Caritas Consortium 2014

Winter Heroes

Honoring Health, Healing & Wholeness

Winter Heroes

Intent to Contribute Statement:

Expression of gratitude to team members for collaborative and creative efforts of support during the high census

days of winter.

Getting through the high census days of winter takes a lot of teamwork, creativity and responsiveness. Coming

up with one more bed often requires last minute juggling, calling on favors and putting your department needs

second to the larger hospital purpose of accommodating patients throughout the hospital. Despite careful

planning , it often takes quick in the moment "heroic" solutions to make it all come together. Our winter heroes

program exemplifies the caritas processes of embrace, nurture, deepen and balance through our appreciation for

managers, assistant managers, house supervisors and staffing team members.

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Inspired Contributor(s) : Elaine LePage

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Service Area: Santa Clara

Medical Center: SCL

Affiliation: PCS

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Year Shared: 2014

Venue: Caritas Consortium

Format: Poster

ID #: W02

Keyword TAGs: Identifier

Consortium2014-June, Santa Clara, Poster, Patient Care Services

Culture, Team

Descriptor Authentic Relationship

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Winter Heroes

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Winter Heroes

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