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1 Wisconsin Partnership Program Steven J. Landkamer Program Manager Wisconsin Dept. of Health & Family Services July 14, 2004

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Wisconsin Partnership Program. Steven J. Landkamer Program Manager Wisconsin Dept. of Health & Family Services July 14, 2004. Wisconsin Has Implemented Health/ Long-Term Care Programs That:. - PowerPoint PPT Presentation

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Page 1: Wisconsin Partnership Program

1

Wisconsin Partnership Program

Steven J. Landkamer

Program ManagerWisconsin Dept. of Health & Family Services

July 14, 2004

Page 2: Wisconsin Partnership Program

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Wisconsin Has Implemented Health/ Long-Term Care

Programs That: Provide Comprehensive Health & Long-term

Care to People Who Meet Nursing Home Admission Criteria & are Medicaid Eligible;

Allow Consumers to Retain Choice of Primary Care Physician;

Maximize the Ability of Consumers to Live in Their Own Home & Participate in Community Life.

Page 3: Wisconsin Partnership Program

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Wisconsin Has Implemented Health/ Long-Term Care

Programs That: Improve Functional & Clinical Outcomes; Engage Members in the Decision Making Process

About Their Own Care; Minimize Reliance on Institutional Care; Reduce Costs by Lowering the Need for Acute

Care Intervention by Providing Consistent Primary Care.

Page 4: Wisconsin Partnership Program

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The People Served Are:

Medicaid Eligible or Dual Eligible for Medicare and Medicaid

Diagnosed With an Average of 12.7 Different Conditions

Taking 13.7 Different Medications on Average

In Need of Skilled Nursing Intervention

Page 5: Wisconsin Partnership Program

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Wisconsin Has Implemented Two Programs Fully Integrate Medicare

and Medicaid Services

Program of All-Inclusive Care for the Elderly (PACE)

The Wisconsin Partnership Program

Page 6: Wisconsin Partnership Program

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Key Distinctions BetweenPartnership & PACE

PACE Members: Attend a Day Center & Receive Most Services

There; Receive Care by the On-site PACE Physician; Are Elderly. Must Be Residents of a Large Urban Areas

Capable of Supporting a PACE Site.

Page 7: Wisconsin Partnership Program

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Key Distinctions BetweenPartnership & PACE

Partnership Members: Select a Primary Care Physician From a

Contracted Provider Network; Receive Most Services in Their Home; Can Be Frail Elderly or Have a Physical Disability; The Partnership Nurse Practitioner Serves As

Team’s Primary Care Representative & Accompanies the Member to Most MD Appointments;

Partnership Works in Both an Urban & Rural Setting.

Page 8: Wisconsin Partnership Program

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Funding forPartnership & PACE

Both Medicare and Medicaid Benefits are Capitated and Paid to the Contractor

The Medicare Capititation is the Rate Book Multiplied by a 2.39 Risk Adjuster. (90%in 2004)

Risk Adjusted Rate Based on CMS-HCC and Frailty Adjuster (10%in 2004)

The Same Rate Setting Methodology is Used for Both PACE and Partnership

Page 9: Wisconsin Partnership Program

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Funding forPartnership & PACE

Medicaid Capitation is Calculated by Discounting a Blended Average Cost for Nursing Home Care and Home and Community Bases Waiver Programs Costs.

Rates are Risk Adjusted for Age, Medicaid Only or Dual Eligible Status, and Level of Care.

The Rates for Elderly and People with Physical Disabilities Differ Significantly.

The PACE and Partnership Rates Differ Slightly Based on Case Mix

Page 10: Wisconsin Partnership Program

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PMPM Comparison--Average WPP & January 1999 Waiver Population

$2,000

$2,200

$2,400

$2,600

$2,800

$3,000

$3,200

Pe

r M

em

be

r P

er

Mo

nth

(P

MP

M)

1999Waiver WPP

1999Waiver $2,304 $2,579 $2,809 $2,999

WPP $2,435 $2,554 $2,801 $2,940

1999 2000 2001 2002

Page 11: Wisconsin Partnership Program

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How Partnership Works

Wisconsin Contracts with 4 Community Based Organizations to Provide Partnership Managed Care.

Elder Care of WisconsinCommunity Living AllianceCommunity Care OrganizationCommunity Health Partnership

Page 12: Wisconsin Partnership Program

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How Partnership Works

Wisconsin Partnership ProgramQuarterly Census Growth

1/1/97-3/31/04

375583593236283935152

40536456555245 49 49 50

16441607

1469

128012181144

992939899782

726671545

1378

0

200

400

600

800

1000

1200

1400

1600

1800

# o

f M

em

be

rs

Net per Quarter

Cummulative

Page 13: Wisconsin Partnership Program

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How Partnership Works

Partnership Organizations are at Full Risk for All Health and Long-Term Care Outcomes.

Both Medicare and Medicaid Capitation Payments are Made to the Organizations.

The Partnership Organizations Subcontract with Various Providers including Primary Care Physicians and Hospitals and Pay Them on a Fee-For-Service Basis

Page 14: Wisconsin Partnership Program

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How Partnership Works

Care is Coordinated Through an Interdisciplinary Team which includes: The Member Primary Care Physician (PCP) Nurse Practitioner (NP) Registered Nurse (RN) Social Worker

Page 15: Wisconsin Partnership Program

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How Partnership Works The NP Meets with the PCP to Establish a

Collaborative Practice Agreement that Often Leads to the Delegation of Primary Care to the NP.

The NP Acts as the Liaison Between the PCP, the Member and the Remainder of the Team.

RNs Provide Both Care Management and Skilled Nursing Care.

Social Workers Provide both Psychosocial and other Supportive Services as Necessary

Page 16: Wisconsin Partnership Program

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How Partnership Works Provides Prevention Services to Minimize the

Need for Inpatient and Emergency Room Care.

Provides Community Based, Supportive Services to Minimize the Need for Nursing Home Care.

Accompanies the Member to Physician Visits and “Translates” Physician Recommendation for the Benefit of the Member and the Team.

Page 17: Wisconsin Partnership Program

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How Partnership Works

Assures that Member Concerns and Preferences are Understood.

Assures Follow Through with Physician Recommendations.

Promotes Quality of Life by Supporting Member Specified Outcome.

Page 18: Wisconsin Partnership Program

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Measuring Outcomes of the Partnership Program

The Department of Health and Family Services is using several methods, both traditional and innovative, to measure quality & effectiveness: 14 Member Outcomes Based on Member’s Input about

his/her Quality of Life; Incidence of ACSCs (ambulatory care sensitive

conditions); Utilization of Inpatient Hospital & Nursing Home Care

Before & After Partnership.

Page 19: Wisconsin Partnership Program

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14 Member Outcomes

Developed by the Council on Quality and Leadership, a national accreditation agency for community disability programs.

Determines whether:members’ desired outcomes are being met, and the support the member needs to achieve the outcome has been put in place by the team.

Page 20: Wisconsin Partnership Program

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Member Outcomes

0.0%

10.0%

20.0%

30.0%

40.0%

50.0%

60.0%

70.0%

80.0%

90.0%

100.0%

Outcomes Present Supports Provided

Page 21: Wisconsin Partnership Program

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Self-Determination & Choice Outcomes

88.6%

78.9% 76.6%

70.9%

88.2% 92.1%

85.7%

72.1%

51.5%

0.0%

10.0%

20.0%

30.0%

40.0%

50.0%

60.0%

70.0%

80.0%

90.0%

100.0%

People are Treated Fairly People Have Privacy Personal Dignity & Respect

Family Care Outcomes WPP Outcomes PACE Outcomes

Page 22: Wisconsin Partnership Program

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Self-Determination & Choice Supports

87.9%

30.9%

74.7%74.6%

78.8%

86.4%

80.7%

31.4%27.0%

0.0%

10.0%

20.0%

30.0%

40.0%

50.0%

60.0%

70.0%

80.0%

90.0%

100.0%

People are Treated Fairly People Have Privacy Personal Dignity & Respect

Family Care Supports WPP Supports PACE Supports

Page 23: Wisconsin Partnership Program

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Health Care Outcomes

Staff Compile & Trend Data On Hospitalizations For Ambulatory Care Sensitive Conditions (ACSC):

ACSCs are defined by the Institute of Medicine as conditions for which good access to primary care should reduce the need for hospital admissions.

Page 24: Wisconsin Partnership Program

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Result:Hospital Admission

The Rate of Hospital Admissions for Ambulatory Care Sensitive

Conditions Decreased by 41.1 % from 2000 to 2002.

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Result:Hospital Admission

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Result:Hospital Admission

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Result: Access to Dental Care

Access to Medicaid funded dental care remains difficult in Wisconsin.

For example:17% of home and community-based waiver

programs’ for elderly and people with physical disabilities had dental visits in 2001.

72% of all participants in PACE and Wisconsin Partnership program had dental visits in 2001.

Page 28: Wisconsin Partnership Program

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Result: Health Care Utilization

Using the Hospital Discharge Data Base, Staff are Able to Demonstrate Pre/Post Enrollment Hospital Utilization

Findings Show a Positive Reduction of Inpatient Hospitalization & Nursing Home Use

Page 29: Wisconsin Partnership Program

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Comparing Hospital Use, Same People Before & After Enrollment

Page 30: Wisconsin Partnership Program

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Comparing Nursing Home Use, Same People Before & After Enrollment

Page 31: Wisconsin Partnership Program

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Page 32: Wisconsin Partnership Program

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Physician Satisfaction

Survey Completed in April 2004. 40 % of Surveys Returned Statistically Significant 95% Confidence Level

Page 33: Wisconsin Partnership Program

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Physician Satisfaction

Page 34: Wisconsin Partnership Program

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Physician Satisfaction

Page 35: Wisconsin Partnership Program

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Physician Satisfaction

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Areas Needing Improvement

Member, Quality of Life, Outcomes. Further Impact on the Incidence of

Hospitalizations for ACSC. Comprehensive Evaluation. Demonstration of Cost Effectiveness. Provider Satisfaction. Interventions in Cases Where there is Mental

Heath and/or Chemical Dependency Concerns.

Page 37: Wisconsin Partnership Program

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Areas in Need of Improvement

Groups Any Mental HealthDiagnosis

No Mental HealthDiagnosis

AODA Diagnosis,Suspected, & Recovery

145 12.3%

79 6.7%

No AODA Diagnosis399

33.9%555

47.1%

Page 38: Wisconsin Partnership Program

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Areas in Need of Improvement

Page 39: Wisconsin Partnership Program

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Areas in Need of Improvement

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Conclusion

Partnership offers a viable alternative to PACE that can be applied to people with physical disabilities and people who live in a rural setting.

Partnership effectively delivers member-specified outcomes.

Partnership is demonstrating positive health care outcomes.