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WiseTech Global - Richardson Case Study
Benn Bekic
February 2017
The year was 1995
…and back in Canada I got my first job
Productivity Framework
What “done” looks like
Eliminate
Deligate Accelerate
Productivity Framework
Richardson Case Study
All data is electronically
entered into a single system
Data is shared with the
customs broker’s system
through a deep two way
integration
Workflow rules govern who
can edit a shipment at what
time
Results
Significant cost savings
• Significantly lower Customs Broker fees due to automation
Real time decision making
• Problems are flagged early in the solution so that they can be addressed
Visibility
• Greater shipment visibility, particularly through the clearance process
Eliminated corrective entries
• Before the solution 50% of all shipments needed corrective entries
Reporting capabilities
• No more requesting manual reports from the customs broker and waiting
eCommerce: fundamentally different
All data is electronically
available at the time
of purchase
The unit of measure for a
shipment shifts from the
container to the consignee
Short shipment processing
times mean you can’t solve
problems by adding people
Productivity Framework
Freight Marketplaces
Eliminate
Deligate Accelerate
“If it’s worth doing three times, it’s
worth not doing it at all.”
Who are we?
Countries licensed WiseTech office Headquarters Global Data centres
125+ countries
7,000+ sites
6,000+ customers
19 of 20 top global 3PLs are customers*
34 billion+ data transactions in FY16
2.8 million development hours over 15 years
1 integrated CargoWise One
global system
*Ranked by Armstrong and Associates: Top Global 3PL Providers List, ranked using a combined overall average based on their individual rankings by gross revenue, ocean TEUs and air metric tons for the
12 months ending 31 December 2014. Customers as of 31 December 2015.