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WiseTech Global - Richardson Case Study Benn Bekic February 2017

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Page 1: WiseTech Global - Richardson Case Study · Richardson Case Study All data is electronically entered into a single system Data is shared with the customs broker’s system through

WiseTech Global - Richardson Case Study

Benn Bekic

February 2017

Page 2: WiseTech Global - Richardson Case Study · Richardson Case Study All data is electronically entered into a single system Data is shared with the customs broker’s system through

The year was 1995

…and back in Canada I got my first job

Page 3: WiseTech Global - Richardson Case Study · Richardson Case Study All data is electronically entered into a single system Data is shared with the customs broker’s system through

Productivity Framework

Page 4: WiseTech Global - Richardson Case Study · Richardson Case Study All data is electronically entered into a single system Data is shared with the customs broker’s system through

What “done” looks like

Eliminate

Deligate Accelerate

Page 5: WiseTech Global - Richardson Case Study · Richardson Case Study All data is electronically entered into a single system Data is shared with the customs broker’s system through

Productivity Framework

Page 6: WiseTech Global - Richardson Case Study · Richardson Case Study All data is electronically entered into a single system Data is shared with the customs broker’s system through

Richardson Case Study

All data is electronically

entered into a single system

Data is shared with the

customs broker’s system

through a deep two way

integration

Workflow rules govern who

can edit a shipment at what

time

Page 7: WiseTech Global - Richardson Case Study · Richardson Case Study All data is electronically entered into a single system Data is shared with the customs broker’s system through

Results

Significant cost savings

• Significantly lower Customs Broker fees due to automation

Real time decision making

• Problems are flagged early in the solution so that they can be addressed

Visibility

• Greater shipment visibility, particularly through the clearance process

Eliminated corrective entries

• Before the solution 50% of all shipments needed corrective entries

Reporting capabilities

• No more requesting manual reports from the customs broker and waiting

Page 8: WiseTech Global - Richardson Case Study · Richardson Case Study All data is electronically entered into a single system Data is shared with the customs broker’s system through

eCommerce: fundamentally different

All data is electronically

available at the time

of purchase

The unit of measure for a

shipment shifts from the

container to the consignee

Short shipment processing

times mean you can’t solve

problems by adding people

Page 9: WiseTech Global - Richardson Case Study · Richardson Case Study All data is electronically entered into a single system Data is shared with the customs broker’s system through

Productivity Framework

Page 10: WiseTech Global - Richardson Case Study · Richardson Case Study All data is electronically entered into a single system Data is shared with the customs broker’s system through

Freight Marketplaces

Eliminate

Deligate Accelerate

Page 11: WiseTech Global - Richardson Case Study · Richardson Case Study All data is electronically entered into a single system Data is shared with the customs broker’s system through

“If it’s worth doing three times, it’s

worth not doing it at all.”

Page 12: WiseTech Global - Richardson Case Study · Richardson Case Study All data is electronically entered into a single system Data is shared with the customs broker’s system through

Who are we?

Countries licensed WiseTech office Headquarters Global Data centres

125+ countries

7,000+ sites

6,000+ customers

19 of 20 top global 3PLs are customers*

34 billion+ data transactions in FY16

2.8 million development hours over 15 years

1 integrated CargoWise One

global system

*Ranked by Armstrong and Associates: Top Global 3PL Providers List, ranked using a combined overall average based on their individual rankings by gross revenue, ocean TEUs and air metric tons for the

12 months ending 31 December 2014. Customers as of 31 December 2015.

Page 13: WiseTech Global - Richardson Case Study · Richardson Case Study All data is electronically entered into a single system Data is shared with the customs broker’s system through

[email protected]

Benn Bekic

www.wisetechglobal.com