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By David Joel, President of Hampshire Chamber of Commerce

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As we get into the daily cut and thrust of business Christmas seems a distant memory. Brexit is still giving us all trials and tribulations ranging from ‘will we get free movement of goods between the UK and Europe and how will it affect our business?’, to ‘Easter could be ruined due to European chocolate shortage!’. We in business hate uncertainty. Running a business is all about handling uncertainty. This drives entrepreneurial flair and the ability to innovate solutions to the business problems we all face. Your Chamber, and its network, are focused on the practicalities of Brexit for business communities across our region.

It is crucial that businesses (including the Chamber) are doing all they can to prepare for the future in whatever form that takes. We have, on our website, compiled some resources to help our members plan for change. This can be found under the Brexit Update tab and provides checklists and other useful Brexit information.

The future for business is not just about Brexit. Having the right capabilities in place to deliver your business strategy is a prime function of any board. The development of skills and people are key to this. In this month’s issue you will find useful articles around apprenticeships that you may find helpful when considering the acquisition of capability going forward.

Welcome 3

Member News 4-5

Business Voice 6-7

Business Strategy Group Updates 8-9

Advertisement 10

Member News 11

Advertisement 12

Member News 13

Advertisement 14

Member News 15

Meet the Expert 16-17

International Trade 18-19

Member News 20

Member Of The Month 21

Business Focus Apprenticeships & Education 22-26

Advertisement 27

Member News 28-31

Strategy Force 32-33

Business Focus Health & Fitness 34

Member News 35-43

Network Round Up Southampton 44

Network Round Up Portsmouth 45

Network Round Up North Hampshire 46

Mark the Date 47

Events Spotlight 48-49

Advertisement 50

Member News 51

Patrons 52-53

Member News 54

Commercial Services 55

Advertisement 56

Member Offers 57

Welcome to Our New Members 58-61

Member News 62-63

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M E M B E R N E W S

Portland deliver a great deal!

Amplify PR wins industry award Lisa Preston, owner of Amplify PR, has won Outstanding Independent Practitioner in the South of England and Channel Islands CIPR Pride Awards. This industry award, given by the Chartered Institute of Public Relations, is awarded every year to an independent PR practitioner who offers outstanding professionalism and client service.

Lisa is a former BBC journalist turned freelance PR and content marketing specialist. She runs Amplify PR, based in Winchester, providing a number of communications services to businesses, charities and the education sector in Hampshire and further afield.

The CIPR judges explained why they gave the award: “In any walk of life, you choose to work with a professional with the credentials to give you confidence and belief that you’ve got the best on your team. Lisa has it all – a proven track record in journalism, PR, broadcast media and marketing. She’s innovative, business‑orientated and clearly professional to the core. Lisa is a worthy winner and great advocate for the industry.”

Lisa added: “Big thank you to the CIPR and all of our clients who allow me to show what myself and the others here at Amplify PR can achieve. The win was a proud moment and testament to a lot of hard work over the past three years. Please get in touch to find out how we can help you get more from your PR and marketing.”

To find out more about Lisa Preston and Amplify PR visit: www.amplify-pr.co.uk.

The south coast’s leading business recovery specialist, Portland Business Recovery, has successfully overseen the administration of struggling haulage company PMP-Forward.As a result of Portland’s appointment, all trucks and trailers were sold, and a buyer has been found for the property meaning that not only will all creditors be paid in full with interest, but the shareholder will also receive a significant return.

Fareham and Felixstowe based PMP‑Forward, who transported items for Debenhams, had been successfully trading since 1992, employing over 50 staff with an extensive fleet of trucks and trailers. Due to increased competition within the market and rising fuel costs, the company faced trading losses which eventually led to directors taking the early decision to appoint Portland to oversee its affairs.

Portland Associate Director Stewart Goldsmith commented: “Due to the size and network of PMP‑Forward, this was not a straightforward case. The assets

within the company consisted of a large book debt ledger, a fleet of over 40 trucks and over 100 trailers and business premises. Our strategy was to protect and realise the value in these assets which will result in creditors of the company being paid in full. I am pleased that by working closely with the company’s directors, accountants and bankers we achieved the best possible outcome overall.”

Director of Portland Mike Fortune explained: “Although they were an asset rich company, insufficient cash reserves and sustaining losses led to cash flow problems. Cash is

the lifeblood of any business and with losses being incurred cash flow difficulties can quickly develop to unmanageable levels. My advice to companies in a similar position is to seek professional advice early from your accountant or Portland.”

Failures in the UK road freight industry and the transport and logistics sector has been increasing steadily. Like all industries they are not immune to market changes and are especially vulnerable due to rising fuel costs, skills shortage and business failures within their supply chain which is outside of their control.


M E M B E R N E W S

PR expert named in 70 at 70 list of inspiring Chartered Institute members

Top industry award for the Holiday Inn Winchester’s Amy Ayers

Fareham-based PR agency owner Kevin Briscoe has been named in the Chartered Institute of Public Relations’ list of 70 people who have made an outstanding contribution to the Institute and the wider PR industry.Kevin, a director at Briscoe PR, has been named in the CIPR’s “70 at 70” list – a unique project that forms part of the chartered institute’s 70th anniversary celebrations this year.

The former journalist has been at the helm of Briscoe PR, which is based at Universal Marina in Sarisbury Green, for the past seven years. A former chairman of the Wessex Region of the CIPR, he is currently the deputy chairman and has this year also been named an Entrepreneur in Residence at the University of Portsmouth.

He is a Fellow of the CIPR and was in the first 200 in the UK to become Chartered Practitioners.

He was nominated for the list by other CIPR members and his nomination was scrutinised by an independent committee of people from a range of professional disciplines before being confirmed.

Kevin said: “I had no idea that I had been nominated to be a part of this amazing list of inspiring PR practitioners from right across our profession, so when I was told I had made the list I was completely speechless.

“It means such a lot to me to be nominated by others in my profession and then for an independent committee to confirm that nomination.

“As a profession we do an enormous amount to support local, national and international businesses to get their voice heard, to manage their reputation and to help them communicate strategically, ethically and effectively.”

The 4-star Holiday Inn Winchester’s team are celebrating winning one of the hotel industry’s most coveted awards, a Hotel Catey’s Award, won by the hotel’s Revenue Manager Amy Ayers.“One of the challenges our industry faces is recruiting the best talent in the market,” commented the hotel’s General Manager Marc Solarz. “Amy has worked amazingly hard to achieve her position as Revenue Manager, working her way up from part time receptionist to her current role. Amy consistently exceeds the expectations of her job description; this is highlighted through the leadership and development she has provided to her team in terms of personal development and encouragement.”

Amy received her Hotel Catey’s Award at the awards ceremony on Friday 23rd November at the Park Plaza Westminster Bridge and commented: “I am extremely proud to be able to say that I won the Revenue Manager of the Year Award at the Hotel Catey’s. It is a real honour to have won such a prestigious award and a huge thank you has to go to my colleagues past and present who have supported me along the way!”

Marc Solarz continued: “Having worked so hard to achieve her goals Amy actively encourages others to follow. It was amazing earlier in the year to see the dedication and support Amy gave to our French placement student from Rodez University. Working late into the evening Amy explained the functionality of IHG revenue tools, showcasing the reports and helping the student with her course work.”

The Hotel Catey’s Award celebrates the most successful hotels, hoteliers and hotel employees across the UK and has been created to recognise and reward those individuals and their teams that work tirelessly to make sure their business delivers an exceptional guest experience, day in, day out.


B U S I N E S S V O I C E

VoiceBusiness

Mike SellersChair Portsmouth & [email protected]

Sandeep SesodiaChair [email protected]

Portsmouth & District Business Strategy Group responding to needs following surveyFrom that survey, the Business Strategy Group learned that 41% of respondents highlighted a concern for regeneration needs, including Hilsea and Tipner. Thirty-four percent said that we need to focus on skills. Also, 41% of people detailed that ‘Networking’ was their reason for joining the Chamber.So, how has the group responded to this information? In reverse order, we were delighted to assist our partners, University of Portsmouth, with their Big Networking Night in November. With well over 200 delegates and some enthralling speakers, we cannot wait to repeat this in 2019. We are also working on a very busy schedule of other events for members and non‑members alike.

With regards to skills, we continue to work with our partners EBP South and are delighted that they will have delivered Get Inspired in the City by the time that you read this. Many other events are planned for 2019, including a STEM event for primary school students in March, which we think is very exciting. Furthermore, all the places available have been taken. To learn more see ebpsouth.co.uk/Event/primaryschoolsstemfair2019.

Finally, by the time that you read this, the Group will have met again and will have decided upon

the three actions to focus on for the next 12 months. In view of the need for regeneration, these may include infrastructure (including rail), the image of the City of Portsmouth, lobbying the council with regards to changing it from having annual elections to having elections every four years, the need for the Portsmouth Business Strategy Group

to look at organising one major event on this subject and influencing planning policy (especially change of use) to assist in returning the city to a vibrant and welcoming metropolis.

We welcome your views on all of this, so do not hesitate to contact us.


B U S I N E S S V O I C E

Emma WattsChair Rushmoor & [email protected]

Mark Mills-GoodletChair [email protected]

Barry SmithChair [email protected]

Hendry TaylorChair [email protected]

Rushmoor & Hart Business Strategy GroupChaired by local business woman, Emma Watts, this group has continued to provide insight to the workings of business in the north of the county. It has also been instrumental in the development of events, with its brainchild being a regular joint event with Surrey Chambers of Commerce. Furthermore, it was the first Business Strategy Group to introduce specialised sub‑groups, concentrating on Communications, Infrastructure & Property, Small Business & Training and Education & Skills. These groups

meet separately and then feed back detail to the main group. This has proved very helpful as we continue to strengthen the Chamber position in this area. Hampshire Business ExpoWith that goal in mind, Hampshire Chamber of Commerce are delighted to work with Eagle Radio in a number of ways, including providing podcasts for their Biz Surrey & Hampshire website. You can hear these at eagleradio.co.uk/biz/hampshirechamberofcommerce.php.

Our next collaboration sees us working with them on an ambitious new event for the North Hampshire area. This is the very first year for Hampshire Business Expo. Based upon the same successful formula as Surrey

Business Expo and set in the stunning ‘all‑new’ Farnborough International Exhibition Centre, Hampshire Business Expo looks set to be a worthy sister show to Surrey Business Expo (now in its twelfth year).

This will be a show for local companies to showcase their business to other local business people. It will be an opportunity to meet people face to face and to see as many potential customers as possible, in one place, on one day. For more information, just go to hampshirebusinessexpo.com.

Hope you can join us on February 26th 2019! We will be on stand number 180, just inside the entrance, together with our colleagues from Surrey Chambers of Commerce.


B U S I N E S S S T R A T E G Y G R O U P U P D A T E S

This information is prepared by the Professional Services Forum, chaired by Tony Knight of Knightsure Insurance Brokers. Please contact [email protected] for further details or see hampshirechamber.co.uk/policy-representation/southampton-area/professional-services-forum/.

What separates small businesses from large enterprises when it comes to ICT?It is not a trick question. In fact, the tools that most businesses use are the same regardless of size. All modern organisations require some computers, they require an email service, they require anti-virus, they require data storage and all organisations, regardless of their size, require someone with adequate knowledge to deliver their ICT infrastructure.Typically, smaller organisations outsource their ICT requirements to an external contractor, who has limited knowledge around enterprise solutions and resorts to providing a minimum cost solution, using budget tools, that provides little or no protection to the ICT infrastructure. Most of these providers entice customers with ‘low’ monthly fees, but these are typically incorrect and change on a monthly basis. As a result unless these providers come from a background in delivering high‑end solutions they simply will not have the knowledge, experience or contacts available to deliver an effective solution.

Investing once in technology is not enough; continuous investment

is required to maintain the security and efficiencies of your systems. If you are not keeping your systems up to date and secure, you are putting your business and its data at risk.Core Security Principles Your Company Should Follow• Establish your Security Baseline

– password policies, minimum access policies, conditional access policies, data protection policies, etc.

• Patch software with security patches as soon as they become available

• Utilise a good anti‑virus, preferably with a ‘Default Deny’ posture to unknown applications to counter Zero Day threats.

This information has been provided by Curatrix, members of the Professional Services Forum. For more details, please contact [email protected].

Tony Knight, Chair of the Professional Services Forum, writes:Cyber Insurance – Are You Covered?Most business owners are comfortable that the chances of having a fire or theft at their premises are pretty low but still take out insurance. Why then, when all businesses have a very high likelihood of a cyber intrusion, is essential insurance cover not taken out?• We are already covered – This is

highly unlikely; standard policies

generally exclude cyber incidents!• Too expensive – Prices start at

under £100 for small businesses• It will never happen to us – It will!Despite a lack of choice a few years back, there are now some excellent cyber products available in the UK and good policies should include: own data loss and corruption, crime including extortion, breach costs including contractual fines, liability to others such as loss of customer data and loss of income.

A specialist business insurance broker will be able to source a cost effective suitable solution for your business.

Tony Knight – Chair of the Professional Services


B U S I N E S S S T R A T E G Y G R O U P U P D A T E S

This information is prepared by the Planning & Transport Strategic Group, chaired by Mark Miller of 2M Transport Solutions. Please contact [email protected] for further details or see hampshirechamber.co.uk/policy-representation/southampton-area/planning-transport/.

Transport strategy for BasingstokeIn a partnership between the Borough Council and Hampshire County Council, a draft transport strategy has been prepared for Basingstoke and views were sought on the measures which are being proposed. Hampshire Chamber of Commerce responded to this consultation and noted that it is focussed on ensuring that access to the town is maintained and improved and highlights concerns that could worsen if improvements are not made, such as traffic congestion, an inability of public transport to compete with the car and poor quality walking and cycling routes.

The draft transport strategy proposes a range of measures for improving transport including:• improving access to and within the town centre• creating new developments which are well‑planned

and integrated with the existing transport network• providing a step change in the quality of local

public transport

• developing high quality priority strategic walking and cycling corridors

• managing journey times and reliability• maintaining strong strategic transport connections• forward planning of the transport network to meet

future needs.The emerging proposals include the need to provide

attractive, realistic alternatives to the car. Mass Rapid Transit (MRT) could provide a step change improvement in the public transport experience – a new, distinctive travel choice for Basingstoke blending the qualities of light rail with the flexibility of bus technology. MRT would need to work with other parts of the strategy, including changes to the layout of the town centre and other complementary measures to facilitate MRT.

The strategy, once adopted, will provide a framework for more detailed work on specific projects which will be progressed to deliver transport improvements in and around the town. Hampshire Chamber of Commerce will continue to monitor progress and keep members informed.



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M E M B E R N E W S

New Bishop’s Waltham office for Bramsdon & Childs solicitors

Local accountancy firm improves inclusivity with disability training

Southsea solicitors, Bramsdon & Childs, is celebrating the opening of a new office in Bishop’s Waltham, a historic market town on the fringe of the South Downs National Park in Hampshire.Centrally located in Basingwell Street, the office offers a full spectrum of legal services, with particular focus on residential and commercial conveyancing, probate, powers of attorney and wills, and family and civil litigation.

The new premises is spearheaded by solicitor Hannah Rafferty (LLB Hons), who comments: “Backed by Bramsdon & Childs’ 140‑year pedigree, this new branch represents our expansion into a growing community that will benefit from our experienced, bespoke legal services

and support. I am delighted to lead the new branch and look forward to achieving the legal solutions essential to the security, success, peace of mind and comfort of the town’s residents and businesses.”

Parish Council Chairman, Councillor Terry Wilson, who cut the ribbon to declare the new office open, echoes Hannah’s sentiments:

“I’m delighted to welcome Bramsdon & Childs to Bishop’s Waltham. It is particularly encouraging to see a business led by young people and bringing new skills into the area. With the growing number of homes around Bishop’s Waltham, I am sure there will be plenty of opportunity for the firm to serve the people of the town.”

Compass Accountants, the accountancy firm based in Fareham, has embarked on its first steps in becoming a more inclusive business, by appointing Bascule Disability Training to implement staff training. Bascule Disability Training, a Southampton based disability awareness training provider, provided a bespoke package specifically for various members of the Compass team.

Hosted by Chris Jay, Managing Director of Bascule, the training content covered issues which included disability definition, disclosure and reasonable adjustment. The training was implemented due to Compass’ aspirations of becoming more

of an inclusive organisation. “It is our aim to be in a more

favourable position in terms of our appeal to both potential clients and employees with disabilities,” Director Stuart Lawrance explains.

“It’s been a great pleasure training

the staff of Compass Accountants,” explains Bascule’s Managing Director Chris Jay. “Compass have made a big step on their journey to becoming a more inclusive business, which will eventually bring them many benefits.”



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M E M B E R N E W S

Hampshire recruitment specialists look to the future with new Andover offices

South East hotel investment volumes break £1 billion in 2018

With an eye on the future gold standard recruitment agency Active Staff are stepping into 2019 with a new Head Office in Andover. Happily, the coming year not only marks their significant growth as a business but the agency’s twentieth anniversary since its founding in 1999.The secret of their success lies in their laser‑like focus on first‑class service for their clients and job applicants, responding to rapidly changing recruitment trends, being highly competitive, training and retaining their teams, and launching in 2016 a second office in Milton Park, Oxfordshire. They now operate across seven recruitment sectors that include Industrial, Commercial, GLAA, Transport and Logistics, Engineering, Scientific and National Accounts. They offer both temporary and permanent job positions which are determined with the job seekers’ requirements and the client’s needs.

Keeping in mind their loyal clientele in Andover, Active Staff’s new Head Office is still based in the heart of the town with two floors at 25a High Street, where they plan to answer all the exciting challenges ahead in terms of client base, new technology, and the growth of their business.

Lisa Armstrong, Active Staff Company Director, says: “It’s been a huge challenge to realise our dream of having a larger Head Office in Andover and happily, we have achieved it! We didn’t want to move out of the town centre as we are well‑established in the Andover business community but were prepared to wait until the right premises came along.

“We are well set to mark our twentieth year in business and see our new Head Office as a definitive statement of our future vision for Active Staff.”

For more information about Active Staff, visit: www.active-staff.co.uk.

Investment into South East hotels reached £1.36 billion in 2018, a 39% increase on full year 2017 volumes according to international real estate advisor Savills. The market was dominated by portfolio transactions, however domestic appetite for individual hotel assets remained a key character of the region.The South East was the most active market outside of London notes Savills, accounting for 20% of the total investment into UK hotels, behind the capital’s 39% share. The North recorded a 17% slice, Scotland 14% and the South West 10%.

Key deals in the region included Aberdeen Standard’s £40 million sale of the 297 bedroom Travelodge at Heathrow Terminal 5 to Sidra Capital and Principal Hotels £24 million sale of the 140 bedroom De Vere Theobalds Estate, Waltham Cross to Aprirose.

Investment into South East hotels was made up of 39 individual assets and components of 15 portfolios.

In total, 70% (£957 million) of investment volumes were accounted for by hotels included in portfolio transactions. Individual deals accounted for £403 million of investment, with the average lot size being approximately £13 million. Domestic money dominated the single asset market, with UK investors accounting for 76% of individual transaction volumes. A particular appetite for single asset transactions was seen in the Home Counties and around the M25, with its easy access to the capital.

Overseas investment in the South East has been predominantly a result of portfolio deals with large south east components, such as Project Ribbon and the SACO Portfolio, which were bought by Israeli and Canadian investors respectively. In total, overseas investment accounted for £689.5 million of the South East market (51% of overall transaction volumes).

Georgie Liggins, associate in the hotels team at Savills, comments: “The South East continues to attract the lion’s share of investment outside of London. Appetite from visitors is driven by its diverse range of attractions from the beaches of Brighton and Norfolk to the historic market towns of Canterbury and Chichester.”


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M E M B E R N E W S

Internal promotions for fast-growing law firm Dutton Gregory

Talent recognised through string of promotions at Southampton law firmTransatlantic law firm Womble Bond Dickinson (WBD) has promoted four of its people to Managing Associate and Associate in its Southampton office. Cole Stacey (Banking & Finance) has been promoted to the role of Managing Associate whilst Amy Eames (Commercial), Howard Duckworth (Commercial) and Tom Johnson (Banking) have all been promoted to the role of Associate.

The good news in Southampton is part of a wider raft of promotions nationally with a total of 31 Managing Associate and Associate promotions announced across the firm’s UK offices.

Jon Hales, Partner and Head of WBD’s Southampton office, said: “Congratulations to all our new Managing Associates and Associates. We are immensely proud of the talent held in WBD and all those promoted have made a significant contribution to our firm that deserves to be recognised and celebrated.

“Our people are at the heart of what we do, and we want them to enjoy long and successful careers with us. This is why we work hard to ensure that everyone has the opportunity to develop, grow and be rewarded for their success.”

Ranking in the UK’s top 20 law firms, WBD provides legal expertise in eleven key sectors from across eight offices in the UK and 18 offices in the US. In Southampton, the firm employs around 150 people.

One of the fastest growing law firms in the south, Dutton Gregory, has recently awarded promotions to six of its lawyers at Associate and Senior Associate level.These prestigious promotions have been awarded to lawyers from across Hampshire and Dorset in various areas of law including property, family, and tax, wills and probate, showcasing the level of expertise and hard work spanning firm wide.

Assessed by a panel of the firm’s partners, these lawyers have been recognised for their hard work, dedication and achievements, with each going above and beyond for their clients. The promotions are as follows:• William Warnock, Commercial Property, Poole

– Associate CILEx• Sarah Sams, Residential Property, Chandler’s Ford

‑ Associate Solicitor• Jonathan Whettingsteel, Family, Winchester

– Associate Solicitor• Helen Phillips, Residential Property, Bournemouth

– Associate CILEx• Julia Davies, Commercial Property, Chandler’s Ford

– Associate Solicitor• Jeremy Tucker, Tax, Wills and Probate, Bournemouth

– Senior Associate SolicitorJoining the firm in June 2018, Jonathan Whettingsteel, Associate Solicitor, says, “I’m truly grateful to be working for such a well‑respected firm like Dutton Gregory. Although I’ve only been with the firm for six months, I feel welcomed by everyone and supported in settling in. It’s great to have everyone’s hard work recognised and to be given the opportunity to help and support others within the firm as they grow. I’m looking forward to progressing as the firm continues to move from strength to strength. 2018 has been a great year for us and I am excited about the future for both myself and Dutton Gregory.”

Dutton Gregory Managing Partner Andrew Tilley commented, “Our recent promotions recognise not just the calibre of the expertise that our staff possess, but also their enthusiasm, commercial ability and the drive they have to innovate and put our clients at the heart of everything they do.”


ll businesses use technology in some way, and as it progresses, we all need to move forward

with it. As an IT provider, Technology Means Business has to be there for its customers, acting as a guiding light through the sometimes dizzying fog of technical jargon.The simple truth is that most SMEs don’t have the time to learn about network infrastructure, cyber security configuration and so on. Unless they have their own in‑house IT department, these matters are an unwanted distraction from their core business objectives.

For TMB, that means acting as their trusted advisor, giving them the advice they need to make an informed decision about their IT. As the company’s technical director, the onus is on me to shape TMB’s services, to make sure they deliver the kind of effectiveness and value our customers need.

Our fully managed IT services are a big part of that. These are proactive solutions, meaning we constantly monitor our customers’ computers and servers, ensuring they’re working properly and that they’re free from malware. Most of the time, we’re able to fix things before our customers even notice, but when that’s not possible, our 24‑hour service desk is there as well. Plus we offer a fully managed backup and disaster recovery service that can ensure business continuity in the face of a major outage. The result is less downtime for

businesses, and because these services are subscription based, companies can more easily budget for their IT.

It’s also important to lead by example, and that’s why at TMB we employ comprehensive cyber security technology to protect our network. As well as using the very firewalls and system monitoring tools we sell to our customers, we have implemented a company‑wide mobile device policy, which is used to restrict network access only to approved laptops, phones and tablets. This is backed by multi‑factor authentication methods, which further protect our organisation from cyber attacks.

As technology becomes more central to business operations, these kind of considerations are going to become even more important. Companies will need to consider not only the competitive advantages of new technologies but also the new ways in which criminals will seek to exploit them to attack businesses.

This won’t always be easy, and clearly we all have our work cut out for us – but as a source of technical advice and support, IT providers like TMB will have to work harder than everyone else to stay ahead. That’s a challenge I look forward to!

If you’re interested in how Technology Means Business can help your company please visit our website at www.tmb.co.uk, or give us a call on 0333 900 9050.

expertMeet the

Richard Shuker, Technology Means Business

A

M E E T T H E E X P E R T

THE SIMPLE TRUTH IS THAT MOST SMEs

DON’T HAVE THE TIME TO LEARN ABOUT NETWORK

INFRASTRUCTURE, CYBER SECURITY CONFIGURATION

AND SO ON. UNLESS THEY HAVE THEIR OWN IN-HOUSE IT DEPARTMENT,

THESE MATTERS ARE AN UNWANTED DISTRACTION

FROM THEIR CORE BUSINESS OBJECTIVES.

16 B U S I N E S S N E W S F E B R U A R Y 2 0 1 9 H A M P S H I R E C H A M B E R O F CO M M E R C E16 B U S I N E S S N E W S F E B R U A R Y 2 0 1 9 H A M P S H I R E C H A M B E R O F CO M M E R C E

M E E T T H E E X P E R T


I N T E R N A T I O N A L T R A D E

Hampshire Chamber of Commerce in association with the Export Control Joint Unit (ECJU) and Trethowans LLP is organising a breakfast awareness workshop on Wednesday 13th February 2019.Who are the Export Control Joint Unit and what’s its purpose?The Export Control Joint Unit (ECJU) administers the UK’s system of export controls and licensing for military and dual‑use items and is part of the Department for International Trade, so whether you are a new exporter investigating the possibility of exporting strategic goods, an academic or researcher affected by export controls or a non‑governmental organisation or legal firm seeking more information, this workshop is a must.

There are several reasons why governments aim to control the export of goods, depending on the nature and destinations of the proposed export. The export of strategic goods and technology is the specific remit of the ECJU. Exports are controlled for various reasons, including:• concerns about internal repression, regional instability

or other human rights violations• concerns about the development of weapons of mass

destruction• foreign policy and international treaty commitments

including those resulting from the imposition of EU or United Nations trade sanctions or arms embargoes

• national and collective security of the UK and its alliesExport controls are not unique to the UK. All countries should have some form of an export control policy, legislation and enforcement mechanisms. The UK has a well developed and coherent export control system based on EU and national legislation. The purpose of the workshop is to raise awareness on UK Export Controls

at a local level to those companies who are new to this area or not even aware of the controls in place. There is evidence of non‑compliance across a variety of business sectors, from complete lack of knowledge to not using licences correctly (which results in declarations being made to HMRC and potential compound fines or even prosecutions). The workshop will look at:1. Background to controls – explaining the controls, the

legislation, goods and technology that are controlled, types of activities that are controlled, the key Control Lists, the main activities and end use controls.

2. Types of licences available to exporters, the differences between them, the problems ECO experience when handling licence applications, the licensing process and the criteria we have to follow when considering licences

3. Compliance – why we visit companies who use open licences, explain what to expect at visits, the problems we come across on such visits and guidance on best practice

4. Open Licence Exercises – Attendees get the opportunity to look at scenarios and consider whether a particular licence could be used or not

5. Open Q&A, which concludes with the two compliance officers being present providing a 1:1 surgery for attendees’ specific questions.

Date: Wednesday 13th February 2019Venue: Trethowans LLP, The Pavilion, Botleigh Grange Business Park, Hedge End, Southampton SO30 2AFCost: £18.00 incl VAT to include breakfast

To secure your place or if you have any questions please call Jackie Highmore on tel 01329 820881 or email [email protected].

UK Export Control Awareness BreakfastWednesday 13th February 201907:30am – 10:30am


I N T E R N A T I O N A L T R A D E @hantschamberint

February 2019 11th Letters of Credit/

Methods of Payment 25th Preferential Rules

of Origin/Customs Procedures and Documentation

March 2019 4th Agents & Distributors 26th Incoterms plus Inward/

Outward Processing

April 2019 1st Export Documentation 23rd Introduction to

Exporting

May 2019 14th Import Procedures 23rd Letters of Credit/

Methods of Payment

For additional information visit: www.hampshirechamber.co.uk/skills_training

International Trade teamInternational Trade Manager: Jacqueline Highmore 01329 820881

International Trade Executives:David Allison 01329 820885Wendy Brown 01256 338478Stacey Osborn 01329 820882Ellie Radcliffe 01329 820888

February 2019 13th UK EXPORT CONTROL

AWARENESS BREAKFAST Hampshire Chamber of Commerce in association with the Export Control Joint Unit (ECJU) and Trethowans LLP.

For further information please contact Jackie Highmore on tel no. 01329 820881

2019 Events

2019 TrainingBrexit: Supply chain awareness

It is vitally important businesses understand their supply chain today because, whatever the outcomes of negotiations, there will be changes to navigate including some opportunities for optimising the ways you manage your supply chains.What should a business be looking at?It is an ideal time for companies to map

their current supply chain both for supplies and also how goods are delivered to customers. Brexit issues cover a wide range of areas such as:• Payment or not of VAT and supply contracts and use of Incoterm Rules• Origin of goods and supply chain hubs• Customs and tariffs and benefits of trusted trader schemes• Registration and conformity standards on goodsFor some businesses the UK, being an independent country will bring about very few issues and result in further supply chain opportunities; for others it will require some reshaping and reassessment of current procedures to mitigate any impact on the robustness of existing supply chains. What do I look at first?The Brexit Awareness exercise has been divided into 10 areas:1. What do you ship into the EU27? 2. How much do you bring in from EU27 countries? 3. What delivery terms (Incoterms Rules) do you use on EU movements

to and from the UK? 4. Distribution set up – do you move goods out of a warehouse based in

one of the EU27 countries?5. Movement of goods – do you currently export or import by road to/

from non‑EU countries? 6. What is the commodity code for the goods you bring into the UK from

the EU?7. What is the commodity code for the goods you send into the EU27 from

the UK?8. Do you export to non‑EU countries that have a preferential free trade

agreement with the EU and issue a preference document/statement, e.g. Canada, South Korea, Turkey, Switzerland, etc?

9. Do you issue or receive Long Term Supplier Declarations (LTSD)?10. Import regulations – supplies to and from EU27/UK will be subject to

customs entries and therefore will come the international rules relating to valuation rules, rules of origin and potential impact of additional origin based duties and tariff measures such as import licenses

Unravelling the Supply ChainEach business will have its own answers to the 10 points but only when you have answered each of them will you be able to map the supply chain and understand the potential impact, not just on the flow of goods but also on additional areas such as the cost of customs tariffs.

We recommend that, if you haven’t already, you begin discussions with your suppliers and customers so that you can begin to explore the division of any additional costs a post‑Brexit trading scenario may bring.

To view the full article please visit http://www.strongandherd.co.uk/international-trade-articles/august-2018-brexit-supply-chain-awareness/

Article Written by Sandra Strong, Strong and Herd LLP.


M E M B E R N E W S

Eric Robinson Solicitors announces property shake up

Leading Winchester property and construction consultancy celebrates record year

One of Hampshire’s largest legal teams of property specialists has revealed its new ‘Real Estate Team’ that will deliver the commercial, new home and residential services it offers to property developers, investors and home owners.‘From new build and residential conveyancing, to commercial leases and investment properties, we were finding an increasing number of clients in need of more than one of our property services, so we have created one coherent structure across the firm,’ explains Senior Associate, Ben Upward, whose expertise in commercial property transactions for the past seven years has led to him being asked to head up the new department, which employs over 50 people.

‘I will be working with fellow Associates in residential conveyancing and housing development who will each be taking responsibility for

specific teams across our nine offices and reporting back as a Board to ensure consistency and efficiency across the firm.’

Winchester based Ridge and Partners LLP (Ridge) has celebrated a year of success, growing to a team of more than 80, well on the way to the target of 100 staff members by 2020.Ridge has worked on a number of high‑profile local projects during 2018, including Winchester College, University of Winchester and Lovedon Fields, as well as an ongoing project at Leckford Estate, as part of their work with John Lewis & Partners. They were instrumental in the £5 million refurbishment of Southampton’s Mayflower Theatre, providing procurement and cost management support.

Richard Hand, Partner, set up the first south coast office in 2008, with only three employees and has watched the organisation grow over the years. He said: “Ten years

on from our inception in the south, we have enjoyed a successful 2018. From new client wins, awards success and charity endeavours, to welcoming new staff to our growing team, I am incredibly proud of our success.”

This year also saw Ridge announce the acquisition of highly regarded planning consultancy Hunter Page Planning Ltd (HPP) and this is certainly a growing area for the Winchester team. Moving

into 2019, Ridge Winchester will be looking to grow their team further, with recruitment opportunities in all teams.

Ridge Winchester provides a full range of multi‑disciplinary consultancy services including surveying, engineering, project management and health and safety. The office also acts as a UK centre of excellence for large scale housing survey projects and sustainability assessments (including BREEAM).


M E M B E R O F T H E M O N T H

Member of the month

EXFO: Pioneering telecom solutions and technologies for over 30 yearsWho is EXFO? In a nutshell, we develop test, monitoring and analytics solutions for fixed and mobile network operators, network equipment manufacturers and webscale (internet) companies. We’ve been partnering with our customers in the UK for over 25 years, providing solutions for some of the leading communications service providers in the country. In fact, most of the broadband and fibre services in the UK today will have been tested using EXFO equipment. Our division in Southampton supports the entire EMEA region and includes active tech support, sales, logistics, repair, and customer service units.

EXFO founder Germain Lamonde launched the company from his basement apartment in Quebec,

Canada, over 30 years ago with just $100 in his pocket and dreams of building a world‑class optical communications business. He foresaw that optical fibre would become the medium of choice for telecommunications networks, a bold, disruptive vision in the 1980s. The rest, as they say, is history, and today, EXFO is a booming global corporation with more than 1,900 employees in over 25 countries.

At EXFO we thrive on innovation. Our goal is to develop smarter technologies and solutions for tomorrow’s digital world to help connect everyone, everywhere. We like to think of ourselves an international leader with the spirit of a start‑up, combining field‑tested experience with bold new solutions. If you’d like to join us or find out more about the projects we’re working on and products and services we offer, visit EXFO.com.

As a global company, we’ve found the Chamber invaluable, particularly for preparing and endorsing specialised export documentation and helping us reach the right government contacts and authorities. We’re consistently

impressed by the Chamber’s approachable staff, expert training courses and networking opportunities, and we know we’ve only just scratched the surface.”


B U S I N E S S F O C U S A P P R E N T I C E S H I P S & E D U C A T I O N

Fareham College shortlisted at the Tes FE Awards 2019

Solent University celebrates Ofsted Good rating for its apprenticeships

Fareham College’s innovative Civil Engineering and Groundworks Apprenticeship (CEGA) was created in response to a regional skills shortage.Fareham College has been shortlisted for the Tes FE Award 2019 for Apprenticeship Programme of the Year. The awards recognise the most outstanding individuals and institutions that the FE sector has to offer.

The innovative Civil Engineering and Groundworks Apprenticeship (CEGA) was created in response to a regional skills shortage resulting from an aging workforce, a boom in new‑build projects and current insufficient levels of training, all believed to be hindering civil engineering growth and expansion in the south of England.

To tackle the problem head‑on, a group of 11 local civil engineering employers set up the Solent Civil Engineering Employers Group (SCEEG) in conjunction with Fareham College to create a training programme that would address these issues, support the construction industry across the region and beyond, and have a positive economic impact through creating more job opportunities.

The result of this collaboration has been the design of a purpose‑built civil engineering training centre comprising a two‑acre simulated construction‑site, tailored to the delivery of a specialist employer‑led Civil Engineering and Groundworks Apprenticeship programme.

The curriculum enables participants to develop the skills needed to work on a variety of construction sites and get paid a competitive wage while gaining a recognised qualification. Surrounded by the resources, machinery and materials found in fully operational building sites, apprentices are based at the Civil Engineering Training Centre (CETC) for a 20‑week initial training period to ensure they are ‘site ready’ and armed with the relevant skills, certifications and licences to hit the ground running when they fulfil the rest of their apprenticeship with one of the consortium’s member employers. It also incorporates ride on roller and forward tipping dumper training. The Centre will be delivering a wider range of training programmes for the civil engineering industry when phase two opens in 2019.

The winners will be revealed at a gala awards evening at the Grosvenor House Hotel, Park Lane, London on Friday 22 March 2019.

To see the full list, visit tesfeawards.co.uk.

Solent University has been awarded a ‘Good’ Ofsted rating in its inspection of level four and five apprenticeships.The inspection took place over four days at the end of October and looked at Solent’s apprenticeships across Health and Social Care and Business Management.

Professor Graham Baldwin, Vice‑Chancellor, said: “Having embraced the opportunity to work with local employers to offer apprenticeships just three years ago, it is a real achievement for the university to receive a ‘Good’ outcome in all categories.

“I would like to take this opportunity to thank the staff, governors, employers and our wonderful apprentices for all their contributions in securing this validation of the distinctive applied higher education we offer at the university.”

The Ofsted report recognised that apprentices make very good progress and develop high‑level technical skills and knowledge that their employers value. Inspectors also noted the ambitious vision for the university and its contribution to the economic, social and workforce needs of Hampshire and the surrounding area.

The inspection focused on Solent’s apprenticeship provision since becoming a registered provider with the government’s register of apprenticeship provision (RoATP). Solent is one of a handful of universities that has had a full inspection, rather than a monitoring visit, for their apprenticeship provision and received a Good rating.

Solent University has seen its apprenticeship numbers grow from 12, in 2016 when the courses first started, to its current number of 300.

Employers and prospective apprentices can find out more about our flexible apprenticeships, spanning nursing and health, business management and computing. Go to www.solent.ac.uk/apprenticeships.

View the full inspection report on the Ofsted website.



Degree Apprenticeships at the University of ChichesterDegree apprenticeships bring together the best of vocational training and higher education and enable apprentices to combine university study with valuable ‘on the job’ training. The University of Chichester offers a range of degree apprenticeship options to suit the needs of local businesses.

Our Degree Apprenticeships: • Chartered Manager • Digital Marketer • Digital Technology Solutions (Software Engineer) • Digital Technology Solutions (Cyber Security Analyst) • Electrical/Electronic Technical Support Engineer • Mechanical Engineer • Postgraduate Teaching • Senior Leader Masters Level (MBA)

FIND OUT MORE Find out about the University of Chichester’s degree apprenticeships at www.chi.ac.uk/apprentice.

Interested businesses should get in touch at [email protected]


Enhance your business in 2019 with an apprentice

Eastleigh College calls on the professionals

With National Apprenticeship Week fast approaching, now is the perfect time to consider hiring an apprentice to build your business in 2019. With the introduction of the Apprenticeship Levy in 2017, and renewed government backing and incentives over recent years, apprenticeships are re‑establishing themselves as the leading method for businesses to upskill their staff and ensure new recruits gain the skills and understanding they need to excel.

Delivered through a hands‑on, flexible and inexpensive training programme, now is the time to get your job adverts ready to hire an apprentice from September.

Hiring an apprentice provides your business with a number of benefits,

allowing you to build the skills of your current workforce, expand your business and cut down on advertising and recruitment costs.

There are also a number of financial benefits to hiring apprentices, with eligible businesses able to use the Digital Apprenticeship Levy Fund to cover the cost of the apprenticeship. If your apprentice is under 25 years old and earns less than £43,000 a year, you are not required to pay their National Insurance contribution. Smaller organisations who hire an apprentice under 19 years old can also receive an incentive payment of £1,000.

This year will mark the twelfth annual National Apprenticeship Week (NAW), which will run from 4 to 8 March. First taking place in 2007, NAW is a great opportunity to highlight the fantastic opportunities that an apprenticeship brings to

employers, individuals and the economy.

‘Blaze a Trail’ will be the theme for NAW 2019, with the week‑long event seeing an exciting programme of talks and activities across the country which will bring employers and apprentices together to celebrate apprenticeships. The simplest way you can get involved with NAW is to join in the conversation on social media using the hashtag #NAW2019 or follow @Apprenticeships on Twitter.

Hospitality and Catering students at Eastleigh College began 2019 with an inspirational week of sessions led by industry professionals.The week involved a fantastic line up of representatives from Ideal Collection, Pennyhill Park, Winchester Distillery, Harvest Fine Food, Owtons Butchers, The PIG Hotel and Hampshire Fare. The experts shared their experience, wisdom and knowledge of the hospitality industry with the students.

“Industry Week is about nurturing our talented students and inspiring them in their ambitions,” explained

course leader and lecturer, Greg Cheeseman. “The students have benefitted from a brilliant selection of cooking workshops, talks and demonstrations and listened to amazing chefs and suppliers. We really value the time given up by the professionals who have taken part.”

Local food group, Hampshire Fare, attended Industry Week along with Parsonage Farm and Hampshire Cheese. The students were given an insight into the life of a local producer and how to make award‑winning products.

Commercial Manager of Hampshire Fare, Tracy Nash was impressed by the initiative: “We were so impressed by the students during our session; they were engaged and eager to learn from us and

the producers. We really enjoyed inspiring them with all the fantastic local foods they can find and try right here in Hampshire. A huge well done to the teaching staff for putting together such an invaluable week which will stay with the students for years to come.”

Eastleigh College offers full and part‑time courses for students from the age of 14 to adult.




Apprentice to qualified James Ferris has been working with ARC Fire Safety & Security, Southampton as an apprentice for two years. He combined working with studying at Chichester College to complete the Level 2 Electronic Security & Emergency Systems apprenticeship framework.

Andy Burridge, Managing Director with ARC commented: “Apprenticeships for us have been an excellent way of expanding our team, and James is now a qualified engineer.”

James commented: “It’s been really good to get to grips with the practical side of the work, whilst studying.”

Lecturers at Chichester College said: “James has been an exemplary student. It’s a great advantage working in the industry whilst studying, as everything really makes sense between the practical and theory.”

If you would like to know more about ARC Fire Safety & Security, and its experience of apprenticeship programmes, please visit www.arcfiresafety.co.uk or call 01489 570707.


M E M B E R N E W S

New recruitment initiative for IT students instigated by junior team membersWith the ambition to expand the business over the next two years, Richard Austin, Director at Ringwood based IT Software Solutions company, KFA Connect, asked junior members of the 28 designers, system developers and software testers, a simple question. What would they do differently to successfully recruit IT students?Based on the resulting answers and suggestions, KFA Connect are to adopt a different approach for the first vacancy in 2019. The applicants for Trainee Level 3 Support will not initially face a formal interview but be invited to attend the offices to sit with the current team working on support issues for some of the national clients.

“The suggestion to let potential trainees experience the working environment and watch our team face the challenges that occur on

a frequent basis, should discourage those who do not have the right attitude while encouraging the more appropriate people for the role,” said Richard. “We are also extending the idea so that students from sixth forms, colleges and universities can apply to visit the busy offices and sit with many of the team and just ask questions. I’m sure that there are thousands of people who wish that they had known the reality of the day to day duties required in what they thought was their dream job!”

Three of the latest recruits have encouraged the job preview concept. Their view is that there are many dimensions within the world of IT as with other industries, so to get an early idea what will suit a particular personality and attitude, and even their tolerance, could make a difference to the long‑term happiness and success of an individual.

For further information please email: [email protected].

ApprenticeshipsIf ever there was a good time to hire an apprentice, now is that time. Opportunities for apprentices range from level 2 to level 6/7 (degree apprenticeships) for every job role you can think of! One apprentice came to us straight out of school with basic GCSEs and worked his way through each level including his Foundation Degree. He was such a great ambassador for his business that his line managers quoted he will be running the company in the next couple of years. On completion of a degree apprenticeship, learners gain the degree without the debt of the traditional degree. Apprentices receive quality training in the skills

needed to carry out their role whether they are new to the business or upskilling into a new position.

Businesses are starting to use the apprenticeships as part of their recruitment strategy across the business bringing in or upskilling talent with new ideas, increasing productivity and investing in their future leaders ultimately maximising their ROI. One of our apprentices managed to solve a 12 year business problem within six months as he was looking at the problem with fresh eyes and a different angle.

The huge growth of the construction industry has brought the need for more apprentices in specific trades. Apprentices can be trained as bricklayers, carpenters, electricians, plumbers, project managers, site managers and many more.

Apprentices on an approved apprenticeship can apply for a red CSCS card and are exempt from sitting the health and safety test.

Levy companies can transfer 10% currently (25% from April 19) of their levy to their supply chain. Farnborough College of Technology would be happy to work with any levy companies to identify their local supply chain so that the skills and education of the local area can be developed.

To discuss any requirements or if you have any questions on apprenticeships or training, please use the following link to contact us https://www.farn-ct.ac.uk/services-for-employers/business-services-team/.


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The digital literacy challenge

Looking for funding? Calling innovators and entrepreneurs to Venturefest South 2019

Companies embracing the benefits of moving to the cloud often ignore the upskilling of the workforce’s digital literacy. What is digital literacy? According to Wikipedia: “Digital literacy refers to an individual’s ability to find, evaluate, and compose clear information through writing and other mediums on various digital platforms.”Just looking at the word “find” shows how the digital approach has evolved: • Stage 1 Silo: individuals saved documents on their

desktop as tiny icons; easy to find, but no one else could see them.

• Stage 2 Filing: documents now stored in a labyrinth of folders on a shared drive. Improves sharing and collaboration, except no one can ever find anything!

• Stage 3 Search: new kid on the block. Why file or organise anything, just “search”?

• Stage 4 Discovery: search works if you know what you are looking for, but what about the “unknown unknowns”? Welcome to the world of Artificial Intelligence.

Most workers are still at Stages 1 and 2. Even after you have migrated to the new collaborative cloud world the

first thing your staff say is: “Give us back our folders”. Why? People need to be taught how to search, how to filter results and how to help make their documents more discoverable. Stage 2 no longer works; there is just too much information created and with generation Z entering the workforce, they will go straight to Stage 3, if not 4, creating potential conflicts in the workforce.

Basingstoke and Deane Borough Council is excited to announce its partnership with Venturefest South and is calling for local start-ups to get in touch. Following incredibly successful showcases in 2017 and 2018, the founding partners of Venturefest South have announced a third showcase event, #VFS19, which will take Place on 29 March 2019 at the Ageas Bowl in Hedge End, Southampton.

Venturefest South brings together top talent from the region to demonstrate technologies and innovations, allow start‑ups to pitch for investment, and match entrepreneurs with the right organisations to take their businesses to the next level.

Are you an innovator with a ground‑breaking new business idea? Would you like to gain expertise, promote your business and meet investors? Innovators have the opportunity to get a free innovator exhibitor stand at the innovation showcase.

The Innovation Zone is what it is all about – the freshest and most exciting new innovations, start‑ups,

disruptors and businesses which together signify the real power of the south’s innovation economy.

The event will feature expert speakers, innovation demonstrations, investor pitching sessions, the Young Entrepreneurs’ Zone and informal open mic pitching sessions, as well as workshops and opportunities for networking.

Start-ups in Basingstoke and Deane are invited to contact the Economic Development Team on [email protected] before Wednesday 16 January 2019.

The council has joined the festival steering group as partners alongside local organisations such as IncuHive, Tech Juice, Desklodge and the SETsquared partnership.

Venturefest South is a not‑for‑profit initiative that has been created and developed by a group of partners within the regional innovation economy including Basingstoke and Deane Borough Council, Carswell Gould, Solent LEP, Innovate UK, the Knowledge Transfer Network, University of Portsmouth, Southampton City Council, Solent University and the University of Southampton.

Simply Office 365 is a Hampshire based consultancy that specialises in the Microsoft Office 365 cloud platform. We provide simple and practical advice, training, and expert services – all designed to help organisations unlock the true value of Office 365. Find us at www.simplyoffice365.com.

M E M B E R N E W S


M E M B E R N E W S

Sickness in the workplace directly impacts the bottom line

Fareham College Principal makes Queen’s New Year’s Honours list 2019

Keeping staff healthy and happy is key, not only for retention and productivity but for the continued success of the business. Most leaders will agree with this statement but will often underestimate the impact of sickness on their organisations.Let me highlight two of the most common false assertions I have come across whilst talking to business leaders.Myth 1: Our employees don’t get sickSME and private sectors such as construction and manufacturing reported sick days as low as four

days or less. This number is far below average sickness of over nine days for large corporate and public sector companies.

Our research shows that the major reason for this discrepancy is under reporting due to fear of losing your job, no pay during sick days, and peer pressure. Myth 2: I know the impact of sickness on my businessOnly 22% of SMEs record or measure sickness level in their companies. This number goes up to 37% for mid and 52% for large businesses.

Sick leave itself in the UK costs on average £500 per employee every year, but very few companies consider and measure the impact of sickness to overall profits. Delayed

projects, lost revenue, replacement workers and overtime etc. are all routinely overlooked, and all add to the real cost of sickness, significantly impacting the bottom line.

Investing in workplace wellness doesn’t have to be expensive but can have significant ROI long‑term.

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The Principal of Fareham College, Nigel Duncan has been awarded an OBE in the Queen’s New Year’s Honours list 2019, the annual recognition of achievements and service of extraordinary people across Britain. Awarded the OBE for his services to Further Education, Nigel’s career spans nearly 40 years, beginning as a lecturer at Solihull College of Technology in 1981, before moving to work at Lowestoft College as Senior Lecturer and Deputy Head of Department in Health, where he was promoted to Director of Faculty for Vocational and Technical Studies. After 14 years at Lowestoft College, Nigel then moved to West Herts College as Director of Curriculum.

In 2004 Nigel graduated with a Master’s Degree in Business Administration in Educational Management from the University of Leicester. Nigel is also a Fellow of the Institute for Learning.

Nigel joined Fareham College in 2005 as Vice Principal Curriculum and Corporate Development, where he was responsible for all aspects of curriculum design, development and delivery, quality and the student experience. In March 2012, Nigel was appointed as Principal and Chief Executive at Fareham College and in this role he has the executive strategic responsibility for the quality of the College’s provision, the financial integrity of the business and the safety of all that use the College.

As Principal, Nigel has been integral to the College’s success. In 2014, Fareham College opened its Centre of Excellence in Engineering, Manufacturing and Advanced Skills Training (CEMAST), a leading centre in the UK for apprenticeships and technical qualifications. The College was also judged ‘outstanding’ at its most recent Ofsted inspection and last year was named best FE college in the country by the TES.

Nigel, who is due to retire later this year and sees the award as a very special way to end his career,

said, “I am delighted to be awarded an OBE. It is a fantastic honour, one that I will cherish forever. I would like to thank the amazing team at Fareham College. They do an excellent job in helping me make the College an outstanding place where people achieve and go on to find career success. I couldn’t have done it without their support.”

Nigel Duncan, Fareham College Principal.


M E M B E R N E W S

Grant Thornton launches Growth Health Check to encourage businesses in the south to capitalise on billions of untapped growth

#DVMISSION19 celebrating Portsmouth’s creative potential through filmmaking

Grant Thornton has launched a Growth Health Check to encourage businesses in the south to capitalise on a potential of £10bn untapped growth left on the table. The Growth Report produced by Grant Thornton demonstrates that the majority of barriers to growth are internal factors and therefore remain within a business’ own ability to change.As part of the report, the firm has identified 119 high‑growth businesses which, despite uncertainty, achieved 20 percent or more turnover growth in the last year with 14 percent of

these growth generators in the South East region.

Norman Armstrong, partner at Grant Thornton in the south commented: “Some leaders are finding ways to grow through the turbulence of Brexit. They’re purpose‑led, have invested in top‑line growth and are underpinned with flexible technologies. We’ve launched the Growth Health Check tool to allow businesses to see how its growth plans compare with these high‑growth businesses (they grew 20 percent or more last year and sustainably over the last three years) in as little as 10 minutes.”

The Growth Health Check requires businesses to answer eight short questions and results will immediately be shown on‑screen or via email. These results are tailored

and include industry comparisons and high‑growth insight.

To find out more visit: https://growthhealthcheck.

grantthornton.co.uk/.

DVMISSION is a film festival with a difference, in that all the films screened at the gala night have been produced in 48 hours over the preceding weekend.When DVMISSION holds its annual awards ceremony, three hundred bright young creatives are in that room networking and celebrating Portsmouth as a city brimming with creative potential. Participants have joined teams as teenagers and their participation in DVMISSION tracks their career development from college, through to university and onto professional life as a filmmaker or videographer.

Ben Sutton, for example, is typical and will tell you that he learnt the craft of filmmaking doing DVMISSION and that this was his real film school experience. Having first taken part at fourteen, he graduated from Southampton Solent University

and is now a trainee producer at the BBC.

More and more graduates are choosing to stay in the area after they finish their studies and DVMISSION is one of the ways that they maintain and grow their contacts as they move into professional work. There are many examples of new entrants in the industry making contact with working professionals and

finding opportunities for freelance employment through the DVMISSION network. We also have examples of video production companies entering their junior staff in DVMISSION as they feel it is excellent training for them and helps to develop skills in creative problem solving and team working.

Visit the DVMISSION website: http://dvmission.co.uk.


M E M B E R N E W S

Four leading business figures join Hampshire Chamber board Hampshire Chamber of Commerce has made four new appointments to its board, securing added experience in finance, communications, marketing and education.Corporate finance expert Joe Jeffers is the Chief Financial Officer of Whiteley‑based Peach Technologies, which acquired the IT managed service provider Taylor Made Computer Solutions in August 2018.

Marketing strategist, keynote speaker and corporate trainer David Harris is Managing Director and co‑owner of Droxford company One2create.

Ed Gould is Partner and Creative Director of creative communications agency Carswell Gould, which represents a mix of regional, national and international clients. He is also a long‑serving, proactive advocate for regional development, giving time to initiatives including Venturefest South and Go! Southampton.

David Wales is Head of Faculty Professions and Employer Responsive at Sparsholt College and has in‑depth knowledge of the arts, charity and education sectors having worked across the south‑east throughout his career.

The four join the board as non‑executive directors helping to shape the Chamber’s strategic growth as the county’s independent voice of business.

They will work alongside Executive Chairman Ross McNally, Chief Executive Maureen Frost and fellow board directors.

Ross said: “While building their own successful careers, these four outstanding individuals have shown great support for developing Hampshire’s wider business community. This reflects the Chamber’s own purpose on behalf of our membership.

“We look forward to working closely with our new directors as they share their experience, knowledge, ideas and energy with our board.”

Joe Jeffers said: “I am very much looking forward to working with the board on the overall strategic direction of Hampshire Chamber of Commerce, ultimately to ensure members continue to receive a great experience.”

David Harris said: “I am honoured to join the board. As a Hampshire Chamber member for the past seven years, I know first‑hand that the work it does for the business community is unrivalled throughout the UK. The Chamber has a lot to shout about.”

Ed Gould, whose agency hosts the Hampshire Chamber of Commerce South team and has been based in Southampton for over 25 years, said: “I am delighted to accept the invitation to join the board. My aim is to offer support and guidance to the team and help them make a difference to the regional business community. This trusted and long‑standing organisation not only has a great opportunity to innovate, change and win the hearts and minds of new audiences and businesses, but also crucially to help its members grow and succeed. It’s a challenge I’m excited by and I look forward to supporting its evolution.”

David Wales, David Harris, Ed Gould and Joe Jeffers.


S T R A T E G Y F O R C E

According to a study in the Harvard Business Review, even well formulated strategies failed 67% of the time, due to poor execution. Very often, organisations are clear on what they want to achieve (their aim), but not at all clear on how they want to achieve that aim (their strategy).

Clarity on aim and objectives is vital to strategy design. If you don’t know where you’re going, you won’t know when you get there.

To maximise the impact of strategy, both the design and

execution elements must be stark to all within the organisation.

With aim and objectives in place, a strategy can be designed to achieve these.

The aim, objectives and strategy must be communicated effectively throughout the organisation and all activity continuously examined under the lens of the strategy design. If they are just written in an annual statement, e-mailed out to a chosen few or pinned to a board, the strategy has failed before it has properly begun. The communication in the organisation needs to be relevant, easily understood and then observed throughout the entire organisation. If this is not achieved,

effort is wasted and the workforce disenfranchised.

Internal friction, silos, departmental thinking, competing egos and lack of understanding all serve to prevent effective strategy execution. Conversely, organisations that have accountable people, who take ownership and have the ability to take effective decisions in a timely manner, with clearly defined goals who communicate transparently, have a much higher success rate.

Strategy design and execution is non- linear. Truly awesome organisations consistently and

constantly re-evaluate their strategy, results and projections to ensure that they seize the initiative and relentlessly strive towards realisation of their aim and objectives.

They do this by mobilising the power of the entirety of the organisation. This is embodied in the “Mission Command” approach. This requires the entirety of the organisation to be pulling in the same direction, where all act with integrity and have trust in each other. Everyone must understand each other’s strengths, goals and issues, as well as how all elements fit together. This Mission Command approach enables decentralisation, in order that decisions can be taken at

the point of impact in a timely, effective and efficient manner. For the Mission Command approach to be successful it must be ingrained throughout the organisation and visibly and vocally led from the top.

Winning sports teams and elite athletes train for 98% of the time, and perform for 2% of the time. Not even 2% of an organisation’s time is spent on strategy design and execution, or indeed on growing and developing high performing teams who excel in an increasingly competitive, highly volatile market place.

The organisation must also utilise an effective and rigorous decision making model, that works whether you have 30 seconds or two years to make a decision.

The benefits of effective strategy design and execution include significant efficiency gains, improved profitability and better employee retention. With these benefits available, it is staggering that companies fail to balance both strategy design and strategy execution and through that fail to realise their aim. Remember the 67%!

Where organisations are clear on all aspects of strategy design and execution, including having an effective decision making methodology, they will be optimally positioned to achieve their aim and objectives. Indeed, such an organisation will be incredibly efficient and effective, with a strong bias to action. The irony is that this is not hard to achieve. Despite this, most organisations fail to do so.

Make strategy work!

Winning sports teams and elite athletes train for 98% of the time, and perform for 2% of the time.


S T R A T E G Y F O R C E

executeVerb: put a plan or course of action into effect

Make strategy work

Strategy Force enables you to achieve effective and efficient strategy execution, that realises the full force of your organisation.

“ Without strategy execution is aimless. Without execution strategy is useless.”

To achieve strategy execution and improve performance please contact us to set up a diagnostic meeting.

“ The only purposeful way that you can influence anything in your life is through the decisions that you make. The rest just happens to you beyond your control.”

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+44 7899 905270


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B U S I N E S S F O C U S H E A L T H & F I T N E S S


M E M B E R N E W S

Food Allergy Aware and law firm Blake Morgan are joining forces in March 2019 to run a mock trial event in Southampton for food businesses wanting to understand more about the legal issues associated with allergens in food produce.Following a series of high‑profile legal cases in 2018 in which food businesses have either incorrectly labelled or not listed ingredients in full, the need for businesses to understand their legal responsibilities when it comes to food products has never been clearer.

To help businesses better understand their obligations, Food Allergy Aware and Blake Morgan are holding a ‘mock trial’ on Wednesday 20 March for food businesses on the south coast. The day will include a fictional scenario showing the prosecution of a food business involved in the supply of produce containing allergens which had not been correctly listed. The mock hearing, which will be run by practising barristers and solicitors from Blake Morgan, will also examine the responsibility of each part of the supply chain and explore the dynamics of due diligence and a product recall.

Caroline Benjamin, Founder and Consultant of Food Allergy Aware, commented: “I’m looking forward to working with the team at Blake Morgan to highlight what happens when something goes wrong in the supply of food products, as well as the legal proceedings that may follow. Our objective in providing awareness training is to help ensure that no food business gets to the point of a criminal prosecution. We want to help food business owners review their processes and, if required, invest in further training and auditing to make sure they’re fully compliant.”

Tom Walker, a Senior Associate Barrister at Blake Morgan, said: “Running a food business means understanding the complexities of what goes into each product and how that’s traced across the supply chain. Getting it wrong can be extremely serious, so we’re pleased to be working with Food Allergy Aware to highlight the risks and responsibilities – and what companies can do to make sure they’re taking action to keep people safe.”

The Solent region leads the nation in preparing young people for the world of work, according to a new report published by The Careers & Enterprise Company (CEC).The State of the Nation 2018 report, which provides an assessment of the quality of careers education and guidance of schools and colleges, measured against the eight Gatsby benchmarks, places Solent schools and colleges as the highest achieving in the country.

The Solent LEP has been working with The Careers & Enterprise Company since 2015, initially to establish the Solent Enterprise Adviser Network (EAN). The EAN bridges the gap between education and employers through volunteer enterprise advisers who are drawn from businesses who work strategically with schools to develop effective employer engagement plans.

Building on its commitment to this agenda, last year the Solent LEP successfully applied to run a pilot Careers Hub. The hub brings together local schools and colleges, with universities, training providers, employers and career professionals, to improve careers education across all eight Gatsby benchmarks. The approach is being piloted in 32 mainstream schools and colleges and one pupil referral unit in the east‑Solent region.

While the positive news is that schools and colleges are better preparing young people for work, there still remains a long way to go. On average, Solent schools and colleges are only fully achieving three of the eight Gatsby benchmarks. Evidence suggests that performance against the Gatsby benchmarks is the principal driver for outcomes for young people and facilitates the best possible preparation for employment.

Rachael Randall, LEP board member leading on skills, said: “Young people are our future, so it is vitally important we inspire and support them to successfully enter the workplace. It is heartening to have national recognition of the work and its impact taking place locally, and I would like to take the opportunity to thank our team of enterprise advisers who volunteer their time in schools. The Solent is home to world‑leading businesses and offers young people exciting careers”.

Mock trial to highlight food allergy responsibilities

The Solent region leads the nation in preparing young people for work


Law firm announces four new associatesLamb Brooks Solicitors on Winchester Street, Basingstoke have announced four senior promotions at the leading law firm.The New Year promotions show the firm’s commitment to developing and enabling their talented lawyers to progress with their careers.

With effect from January 1st 2019 Bryony Dew (Commercial Property), Lisa Perry (Private Client), Melanie Roberts (Commercial Property) and Victoria Pettit‑Mills (Clinical Negligence) become Associates of the firm.

Managing Partner, Andrew Lowe commented: “We are delighted to start the New Year with promotional news within the firm. All four are wholly deserving of their promotions having shown loyalty to the firm and dedication to their clients, along with excelling in their individual specialist fields.”

Both Bryony Dew and Melanie Roberts work within the Property Law Team, specialising in Commercial Property matters of all shapes and sizes. Lisa Perry is a crucial part of our Private Client Team, proving clients with compassionate, expert advice. Victoria Pettit‑Mills is a diligent and caring member of our Clinical Negligence Department, supporting clients through every step of their case.

The growing law firm now employs 65 staff including 11 Associates and 6 Partners. Lamb Brooks provide professional, pro‑active legal advice to individuals, families and businesses in Basingstoke, North Hampshire and across the UK.

M E M B E R N E W S

Portsmouth’s businesses to receive a gigabit broadband boostOver 70 business leaders from across Portsmouth converged at the iconic Emirates Spinnaker Tower for the launch of a new generation of gigabit-speed, full fibre services that will transform the digital capability of Portsmouth’s businesses community.Working closely with specialist internet service providers (ISPs) Giganet (from M12 Solutions) and Vostron, CityFibre is unleashing the benefits of full fibre connectivity, with over 1,700 businesses already within easy reach of its ultrafast gigabit‑speed services.

This will allow Portsmouth’s businesses to become more agile and increase productivity by embracing technologies such as cloud computing software, high quality video conferencing and smart office appliances.

At the evening networking event at Spinnaker Tower, lit in CityFibre’s green and yellow corporate colours, presentations were made by CityFibre, Giganet, Vostron and also Shaping Portsmouth to promote the business benefits of full fibre and formally launch its existing infrastructure.

“We were delighted at the positive reception and engagement of the business community at our

launch event. This is a hugely exciting development for Portsmouth and it was great to be able to showcase the benefits this world‑class, gigabit‑speed fibre infrastructure will bring to the local economy” said Paul North, Head of Sales of CityFibre’s wholesale team.

“We would encourage any business that believes their current connectivity is holding them back or that wants to find out more about full fibre services, to get in touch with our partners Giganet and Vostron.

Stef Nienaltowski, Director of Shaping Portsmouth, commented: “The event was an outstanding success and all the businesses that attended saw first‑hand the exciting opportunities for the city. The networking and passionate level of discussion that took place after the initial presentations went on long into the evening again showing how important the CityFibre network will be to our city’s vision to be a high tech city.

“Shaping Portsmouth is looking forward to working with the CityFibre team and its partners on this vital and most exciting of programmes.”

Businesses can find out more at www.cityfibre.com/portsmouth.


https://protect-eu.mimecast.com/s/AzAbC71ZWIz9nqf8GZ7h

https://protect-eu.mimecast.com/s/AzAbC71ZWIz9nqf8GZ7h

M E M B E R N E W S

Winchester BID appoints new Executive Director

Moore Blatch wins British Legal Award with ground-breaking legal processEscalate completes clean sweep of legal honours. Escalate, the ground‑breaking dispute resolution process for SMEs, was awarded the hotly contested ‘Legal Services Innovation Award’ at the prestigious British Legal Awards last night – completing an unprecedented clean sweep of the major national legal awards during 2018.

Hosted by Legal Week, the glittering awards ceremony was attended by over 1,000 lawyers and serves as a showcase for the achievements of the legal sector.

This latest recognition means that Escalate has now won three major national legal awards this year. In addition to last night’s honour, Escalate has been recognised as ‘Best Collaboration Initiative’ at the Lawyer Awards and for ‘Excellence in Business

Development’ at the Law Society Excellence Awards. Escalate was also named ‘Innovation of the Year’ at the British Accountancy Awards.

Escalate helps SMEs to achieve a prompt settlement to a wide range of commercial disputes, with fixed fees payable only on a successful outcome and no upfront costs.

Mark Osgood, Partner and Head of Asset Recovery, Moore Blatch said: “We were driven by a desire to create a service that would tackle the issues that SMEs encounter when they try to get access to justice – long lead times, high upfront costs, considerable uncertainty. We knew that the solution would need to be innovative and rely on collaboration between a number of professional services firms. The result was Escalate.

“We’re incredibly proud that our peers in the legal sector have recognised this once again,

with Escalate being cited for innovation, collaboration and business development at the legal industry’s most prestigious award ceremonies this year. That’s a unique achievement, reflecting Escalate’s genuinely ground‑breaking approach.

“This is reinforced by the demand that we’re seeing from clients for the Escalate process – we’re already helping businesses to recover more than £40 million that’s locked up in commercial disputes.

“Given the interest in Escalate, we’re looking to expand our network of partner firms and increase access to justice for more SMEs. If you’re interested in finding out how you and your clients could benefit from using Escalate, please get in touch.”

The Board of Directors at Winchester Business Improvement District (BID) have appointed Dr Paul Spencer as its new Executive Director.Paul, who has worked for the BID for the past two years, most recently in the role of Business Improvement District Manager, began his new role as Executive Director on Wednesday 2nd January.

Paul was born in Winchester and studied at Peter Symonds College and the University of Winchester, where he completed his PhD in culture, economy and creative cities. He is also a trustee of Theatre Royal Winchester and Hat Fair.

Before joining the BID in January 2017 as a Project Manager, Paul worked for 10 years in an economic development role with a particular focus on the creative industries, town centre regeneration and supporting businesses, which saw him working

predominately in Eastleigh, but also in Southampton, Portsmouth and Winchester. He was also involved in the delivery of a two‑year programme to promote business growth and regeneration in town centres in southern England and northern France.

Paul said: “I am passionate about place management and supporting businesses and Winchester is a special place to me. It is an exciting time for the city, which is facing new challenges and opportunities. I am delighted to start the New Year in this new role and to be working closely with our team, our Board of Directors and the local business community to do our part to ensure Winchester continues to be a great place to live, visit and do business.”

Ken Macartney of Pavilion Clothing and Chair of the Winchester BID Board of Directors said: “We are very pleased to have appointed a new Executive Director. Paul brings

together more than a decade of experience supporting business communities along with a powerful research background. He will be excellent for both the city and the BID”.

Dr Paul Spencer.


M E M B E R N E W S

Individuals inspiring the next generation

Digital transformation at the top of almost every board’s agendaUntil recently, ‘digital transformation’ was a little known – and even less used – term within the business world. But the last few years have seen the benefits of digital transformation capturing the interest of exec teams in businesses across all industries and sectors, from SMEs to the enterprise. At Cobweb, we’re seeing increasing numbers of businesses move to the cloud. Cost saving is one of the most compelling reasons to do so, but cloud offers many additional benefits, such as flexibility and scalability – the ability to add in or delete products and services as necessary, and to easily increase or decrease storage capacity. Internal IT staff can be focused to value‑add tasks, knowing that services are safe and secure in the hands of cloud experts, who also provide dedicated ongoing professional services to ensure that customers are on the best plan to meet their individual needs.

Moving email and the familiar Office tools (Word, Excel, PowerPoint, etc.) to Microsoft Office 365 is often the first step into the cloud for a business along with

streamlining licensing, ensuring that everyone is on the same and latest versions of each app, improving security and meeting compliance requirements (included those of the GDPR), while saving money.

To help get your business up and running in the cloud, until April 2019 we’re offering 12 months’ Office 365 for the price of 11. Visit www.cobweb.com/hampshire for more information, or to find out more about Office 365.

100s of people are volunteering with EBP South and Basingstoke Consortium. EBP South and Basingstoke Consortium are encouraging people in all job roles from all industries to volunteer with them across Hampshire, Isle of Wight, Southampton and Portsmouth.

It is a great opportunity for individuals to go into their local school and support both companies with their events that connect young people to the world of work.

There are lots of exciting one‑day opportunities, from events such as Guess My Job with primary school children to Speed Networking with senior school pupils.

Gloria Vessey, Barrister, said, ‘The work of EBP South, engaging with young people and inspiring them to succeed, is invaluable and volunteering with EBP South is a great privilege.

‘It is an amazing opportunity to enable young people to meet and speak to business people in all spheres of work, and that answers their questions, provides first‑hand advice and shows young people that they too can aspire to make their dreams a reality.’

Individuals can select the number of inspirational events to attend, the age group and school they want to volunteer at.

Last academic year at EBP South alone volunteers gave 57, 946 hours to support young people aged 4 – 18 years old.

To register your interest contact Donna Nelson on [email protected].


M E M B E R N E W S

How may canine friends go to your workplace?

Sale of Hyphose to R&G Acquisitions

An IT software solutions company in Ringwood, Hampshire believes that they may have the highest number of dogs who join their owners to regularly work in their open-plan offices considering their team is no larger than 27 staff. KFA Connect Ltd Operations Director Juliet Ward was one of the first to bring her dogs Kiah and Jazz to work five years ago and says that many clients and suppliers who visit their offices are impressed with the warm welcome offered by some of the eight dogs who daily accompany their owners to work. Other staff own an additional nine dogs, but these only attend on special occasions!

“What is incredible is that all the dogs get on very well. The newest member Maisy, owned by Emily, one of our developers, settled in very fast last summer. Many of the team take their four‑legged friends out for walks as a group during their breaks or at lunchtime,” said Juliet. “We have never found that the dogs

in the office have put off potential new recruits, and we don’t insist that all members of staff are dog owners!”

The directors at £2.5m turnover KFA Connect believe that the furry friends in the workplace have a calming effect on the staff who can often be stressed whilst approaching tight deadlines when updating major IT systems.

“It’s very therapeutic to have them in the office and there are so many

other benefits including the fact that the dog does not get left at home all day alone, and there is no need to pay for dog walkers during the day. We just find that the fun of owning a dog also works well in the workplace.”

If your workplace can beat the total of eight dogs that attend your workplace, please can you let KFA Connect know by email to [email protected].

Specialist M&A boutique, TheNonExec, is delighted to have acted for the shareholders in the recent sale of fluid power specialist Hyphose Limited to R&G Acquisitions Limited.Based in Lancashire, R&G Acquisitions is the parent company of numerous companies within industrial, hydraulic and pneumatic products across the UK such as Century Hose, Millennium Couplings, Pearson Hydraulics, Hose & Hydraulics Group, Northern Hose & Hydraulics, Ferschl Hydraulics and Pennine Pneumatic Services.

The project was ably supported on the sell‑side by M&A legal specialist Steele Raymond LLP with whom TheNonExec worked closely.

M.D. Justin Levine commented: “As an industry specialist in fluid power, R&G Acquisitions was a strong strategic fit for Hyphose. I am confident that all involved will have a tremendous future together!”

TheNonExec is a specialist M&A boutique that strategically matches buyers and sellers of companies

globally. With strong knowledge within the drives, motors, PLC, mechanical, electrical and fluid power industries, TheNonExec supports business owners wishing to sell, transfer, merge, buy or carve out business.


M E M B E R N E W S

Liam Loves SILVER! bandv’s children’s safety campaign wins CIPR PRide Award

Greendale Construction completes large industrial refurbishment at SegensworthChartered builders Greendale Construction Limited has completed a refurbishment of a large industrial building, plus offices, and large external lorry and car parking areas at Barnes Wallis Road, Segensworth. The works included a strip‑out of existing offices and old warehouse installations; new roof covering and gutter lining; complete replacement of mechanical and electrical installations; a new lift and replacement of dock levellers and industrial doors; cladding and curtain walling refurbishment; new office fit‑out, sprinkler remodelling and re‑commissioning; and the removal of a lorry wash and reinstatement/refurbishment of the car park.

Andy Musselwhite, contracts director at Greendale Construction, said: ‘This site was formerly a distribution warehouse for over 25 years, and following Greendale’s comprehensive refurbishment, the building is now ready for a new tenant.”

Inbound marketing agency, bandv, showcased its PR-ability by winning SILVER for ‘Liam Loves Escalators’ children’s safety campaign at the 2018 CIPR Pride Awards at Bristol Marriott Hotel City Centre, 30 November.Liam Loves Escalators is the latest book in bandv’s campaign on behalf of the Lift and Escalator Industry Association (LEIA).

Designed to teach youngsters to be safe around lift products, it is the natural follow‑on from Liam Loves Lifts, which kickstarted the campaign in 2016.

This CIPR win comes hot on the heels of winning the Marketing Campaign of the Year Award in July, so it seems that Liam is an established lift safety star, as confirmed by Catherine Morgan MCIPR, Events and Awards Manager: “Congratulations on winning the Not‑for‑Profit Campaign Silver Award in the CIPR South of England and Channel Islands PRide Awards! Your work has been judged to be amongst the best in your region by leading PR experts and to win an award is a great achievement.”

bandv PR Director and Chairman, Angela and Colin Breckenridge, stepped up on the big night to receive the award: “Liam is on a roll! And we couldn’t be more delighted to receive this SILVER accolade on behalf of bandv and LEIA. It was a buzzing evening, and everyone enjoyed themselves. What better way to round off the ceremony, and what better proof of the power of PR? Well done to everyone involved, especially Liam and

his dino‑pal, Roary‑saurus!”bandv is a leading HubSpot Gold and Google Premier

marketing agency, based in Southampton. Contact [email protected] / 023 8043 3348 for details.

bandv PR Director and Chairman, Angela and Colin Breckenridge, receive the SILVER CIPR PRide Award for ‘Liam Loves Escalators’— Not for Profit Campaign, South of England and Channel Islands region.


M E M B E R N E W S

James Cowper Kreston expand award winning VAT team

Clarke Willmott’s Southampton team advise on marine engineering firm MGL’s sale to Axe Johnson International

James Cowper Kreston are pleased to announce the appointment of Jeff Ruddell as the new senior VAT Manager.Jeff has worked in the VAT sector for over 30 years, amassing a great deal of experience and technical knowledge. In his former managerial role at HMRC he specialised in VAT repayments, complex VAT issues and criminal and civil issues and has also been responsible for leading national training programs and projects in the field.

In his new role at James Cowper Kreston, Jeff will be responsible for providing VAT advisory services in relation to restructuring for Brexit, VAT cost reduction strategies, land and property transactions, VAT planning and mitigations. Jeff will also be using his wealth

of experience in assisting businesses on their dealings with HMRC.

Meera Rajah, VAT Partner at James Cowper Kreston, said: “We are thrilled to welcome Jeff to the team. His experience of the processes within HMRC will mean our clients will have access to expert, first‑hand knowledge on how to correctly handle their VAT affairs making the entire process much smoother and more efficient for their business.”

On joining James Cowper Kreston Jeff said: “I’m very pleased to have joined the firm and the VAT team. James Cowper Kreston provide an excellent learning environment and it is wonderful to see all of the staff so engaged in their work and so dedicated to getting the best result for their clients.”

Robert Holland, Managing Partner at James Cowper Kreston, stated: “I would like to welcome

Jeff to the team and to James Cowper Kreston as a whole. We are looking forward to seeing the benefits of his experience within the team and hope that he enjoys his new position with us.”

National law firm Clarke Willmott’s Southampton based corporate team has advised Marindus Group Limited (MGL) during its sale to Axel Johnson International, a privately owned Swedish industrial group of more than 100 companies. Kent‑based MGL is an expert in the design, supply and installation of custom‑made solutions for marine and industrial driveline systems.

Kelvin Balmont, Partner and head of Clarke Willmott’s corporate team in Southampton, advised on the transaction with support from Partner Andrew Cooper on the property aspects of the sale.

Both sides worked together to achieve tight timescales.

Nick Glanvill from Marindus Group said: “We returned to Clarke Willmott for this deal having worked with them previously on both property and commercial transactions.

“Within a few days of doing so we were reminded of why that was the right thing to do.

“The deal with Axel Johnson International was complicated in parts and Kelvin and his team provided expert advice at every turn.

“Commercial deals can be stressful and an advisor that can provide calm and expertise as well as good humour is to be valued.”

He added: “We would not hesitate to work with Clarke Willmott again should the opportunity arise.”


M E M B E R N E W S

Ark Cancer Centre Charity passes £2million milestone

Hampshire hotel named as one of the best in the south at tourism awardsLuxury Hampshire hotel New Place has been named by Tourism South East as one of the best in the south after picking up a major award.The hotel, set in the heart of the Meon Valley at Shirrell Heath, near Wickham, won a silver in the Business Tourism and Venue category of the awards – the highlight of the 2018 tourism year for the south‑east region.

The 112‑year‑old former manor house at the heart of the hotel is Grade I listed and regarded as a masterpiece work of renowned architect Sir Edwin Lutyens. Today the hotel has 110 bedrooms and extensive conferencing and business facilities, all set in 32 acres of Hampshire countryside.

Winning silver at the Beautiful South Awards has capped a memorable first full year in charge for hotel General Manager Richard Powell, who took the helm at New Place in November 2017.

Since then the hotel and its staff have either been shortlisted or won 10 awards, with the Beautiful South silver an addition to the trophy cabinet.

Richard said: “I am so proud of each and every team member here at New Place. We have all worked exceptionally hard to ensure all our guests have a stay to remember.

“The awards we have been recognised for span customer service, conferencing, weddings, team recognition and individual staff member awards. This has been a fantastic year at New Place and we can’t wait to show everyone what we have in store for 2019!

“I am especially proud of this recent Beautiful South award; hundreds of business delegates pass through the doors of New Place every year using our conferencing facilities and to be recognised for the fantastic service we provide to those hotel visitors is really rewarding.”

A Chamber member’s campaign to raise £5million to help fund a much-needed cancer NHS cancer treatment centre in Hampshire has passed a significant milestone.Basingstoke‑based Ark Cancer Centre Charity has now raised more than £2m as it continues the journey towards a total that will help to provide the new centre which will serve residents throughout the Hampshire Hospitals NHS Foundation Trust (HHFT) area.

Ark’s £5m appeal will ensure a range of support services and complementary therapies are available alongside chemotherapy and radiotherapy treatments in a calm and uplifting environment.

In the last three years, a group of cycling fundraisers called the Arkriders – who total more than 50 riders – have piled on the pedal power from John O’Groats to Land’s End, London to Brighton, Basingstoke to Paris, and Basingstoke to Bournemouth and back.

Some of the Arkriders organised a gala charity dinner called ‘Une Grande Nuit’, in partnership with fellow Hampshire Chamber member Apollo Hotel, in Basingstoke, on September 22, 2018 – and the £30,280 raised at that event has now taken Ark’s running total over £2m.

Leading consultant liver cancer surgeon Merv Rees, who is an Ark Cancer Centre Charity trustee, said; “The Arkriders contribution to Ark Cancer Centre Charity and the cancer treatment centre project has been awesome.”

Mr Rees updated the Arkriders committee members on the progress of the cancer treatment centre project. The new centre will largely be funded by HHFT and will be built at Basingstoke hospital.

To find out more about, and to support, Ark’s £5m appeal, go to arkcancercharity.org.uk.


M E M B E R N E W S

The Basingstoke Business Expo at Oakley Hall Hotel

Getting behind the government’s Resources and Waste Strategy

On Thursday 28th March 2019, Oakley Hall Hotel will be hosting Basingstoke’s BIGGEST networking showcase event, the Basingstoke Business Expo.The B2B exhibition, which is now in its eighth year, is the ultimate networking event for all ambitious businesses who are looking to grow and prosper within the Basingstoke area.What you can expect from this year’s business expo:• 1‑2‑1 Business Clinics • Motivational & Keynote Speakers• Business Exhibition Hall With Over 50 Exhibitors• Networking With Over 500 Visitors• Seminars & Interactive Workshops• Free Business Advice From Leading Local Experts• Meet Local Suppliers• Show‑Only Special Offers • Speed Networking Sessions• And much, much more!At this free‑to‑attend business show, you will find a hive of creativity and activity from both the seminar programme featuring high‑paced speed networking and inspirational keynote speakers, and the variety of exhibitors showcasing the very best of local and regional businesses.

Book your FREE visitor tickets today or enquire about exhibiting to raise your profile, promote your business and take advantage of huge local exposure.

BOOK YOUR TICKET: https://www.b2bexpos.co.uk/event/basingstoke-expo

OAKLEY HALL HOTEL: https://www.oakleyhall-park.com/

A range of businesses nationwide are disposing of countless piles of cardboard every single week, many through ineffective Dry Mixed Recycling (DMR) bins. Part of the growing concern with DMR is that (often unbeknown to the person recycling) cardboard ends up going straight to incineration due to contamination from other materials.

And by contamination we mean splashes of juice, oil, and dregs from milk cartons.

Contaminated mixed recycling is ending up in the same place as general waste. For this reason, rather than recycling back into paper it’s converted into energy.

Although incineration is marginally better than landfill, cardboard doesn’t provide efficient fuel and isn’t effectively recycled when burnt.

With the Environment Secretary’s recent announcement that businesses and manufacturers are set to pay the full cost of recycling or disposing of their packaging waste, it is imperative that everyone get behind the recycling movement.

The declaration forms part of the government’s ambitious new Resources and Waste Strategy and places legal responsibility on those producing the waste.

In a bid to support the government’s ambitious new plan SO Recycle are promoting cardboard only recycling for those businesses which are generating large quantities of cardboard waste every month.

As DMR prices rise, more business owners are looking into cardboard recycling as a way to reduce costs and make their recycling efforts more effective.

SO Recycle founder Bill Murray explains how: “We look forward to seeing how plans for extended producer responsibility are rolled out and are actively promoting better recycling methods for businesses nationwide.

“We are constantly reviewing the market to improve our offering and have found that the majority of active waste management organisations are still pushing costly DMR bins instead of effective recycling.

“Some of the businesses that we have spoken with are paying more than three times as much for a DMR bin as they would for one of our cardboard only bins and prices are set to rise even further this year.”

Visit SO Recycle’s website at www.sorecycle.co.uk or get in touch with the friendly SO Recycle team on 023 8026 5254.


N E T W O R K R O U N D U P S O U T H A M P T O N

The changing face of leadershipFollowing a networking lunch hosted at Southampton Football Club and sponsored by DPD local, guest speaker Miles Henson shared a motivational presentation around what he is seeing around the world with the ever changing and challenging face of leadership.Miles, a world class elite coach, broadcaster and owner founder of global business People Academy, through case studies, shared some of the challenges other organisations are facing and how both business and sport are working hard to adapt to these challenges.

Over the last 15 years Miles has worked in over 35 countries across diverse industries and is a specialist in the field of people communication, behaviour in the workplace and the ever changing world of leadership. Today Miles spends time as a 121 mentor to executives or as an executive consultant working with senior teams managing people change and transformation.

With a passion for high performing teams Miles has helped to deliver Bronze and Gold for the GB Ladies Hockey Team in the London and Rio games respectively and now focuses on UK and international organisations to help them engage more effectively with their own people and develop their understanding of why their people and customers need different things from each other.

A fascinating and inspirational lunch.

Dates for your diary Events to look out for:

Tuesday 5 March – SME Quarterly Business Club – How to market your business like a pro.

Wednesday 13 March – Behind the Scene Tour and Southampton Airport Masterplan 2037.

For full information and to book your place visit www.hampshirechamber.co.uk.

Simon Hawtrey‑Coombes DPD sponsor, Miles Henson speaker, Maureen Frost CEO Hampshire Chamber.


N E T W O R K R O U N D U P P O R T S M O U T H

Dates for your diary Events to look out for:

Friday 8 March – Future Portsmouth 2019 at the Village Hotel Portsmouth.

Monday 11 March – Pure Networking at Hendy Kia Portsmouth.

For full information and to book your place visit www.hampshirechamber.co.uk.

Meeting the Chamber Over 150 businesses attended the ever popular Portsmouth area Meet the Chamber and Business Exhibition, which was hosted at Portsmouth Football Club.These events offer the chance to forge new business contacts, meet up with Chamber members and non member businesses and discover how the Chamber can support your business and provide cost saving benefits and solutions.

Delegates and guests informally networked over a welcome cup of tea and viewed the diverse business exhibition of around 25 Chamber members.

Presentations were offered by event sponsors Vostron and Portsmouth Football Club and new Chamber members took the opportunity to introduce their businesses in short elevator pitches.

Special awards of Honorary Lifetime Membership were made on the evening, firstly to Derek Chartres, Hampshire Chamber Board Director for his long standing tireless work and support for the Chamber.

The second award was to Michel Focard de Fontefiguieres for his photography support at many of our events across the county, again over many years. We will certainly miss Michel’s cheery enthusiasm. Both Michel and Derek have been great ambassadors for the Chamber.

Thirdly we recognised Chamber member Chris Todhunter from Studio Republic, a digital marketing agency based in Winchester, who have been crowned one of the winners in the South region heats of the Chamber Business Awards 2018. Now in their 15th year, the Awards are a highlight of the business calendar, recognising the key role that local businesses play in driving the UK economy. The Digital Communications Campaign of the Year award winner Studio Republic will now go forward to represent the South region in the national finals, which take place in London in November.

These Meet the Chamber events are free to attend and members can exhibit for very affordable costs. Why not raise your company profile in 2019 and take a look at dates and locations in the Chamber event calendar https://www.hampshirechamber.co.uk/events-and-news/events/? Opportunities to sponsor and host. Speak to the team on 01329 242420.

Michel Focard de Fontefiguieres and Maureen Frost – Meeting the Chamber.

Derek Chartres and Liz Clarke – Meeting the Chamber.

Studio Republic – Chris Todhunter and Maureen Frost – Meeting the Chamber.


N E T W O R K R O U N D U P N O R T H H A M P S H I R E

Steve Brine MP for Winchester Breakfast updateFor the ninth consecutive year, Steve Brine, MP for Winchester, joined Hampshire Chamber for a parliamentary breakfast at Mercure Wessex Hotel in the centre of the city. Steve took time out of his very busy schedule to join local businesses from Winchester and give an update.The event was sponsored by Winchester BID who handed a cheque for £2,370 over to Winchester Churches Night Shelter and Trinity Winchester charity from the Spare Change for Real Change initiative.

After everyone tucked in to a delicious breakfast, Steve gave his update on Winchester and Brexit, covering such topics as “No Deal Brexit” and local planning and transport links including M3 Junction 9. During Steve’s update he said that “a no deal Brexit is a disruption that the country could do without”. Steve went on to say that through the support of Hampshire Chamber of

Commerce, Winchester BID and the local council, the city is in good hands. He openly congratulated these groups on the way that they all work together.

The question and answer session that followed was handled very openly and also allowed to overrun, showing the MP’s commitment to listening to local businesses. In fact, he requested that businesses contact him more frequently with their views, as these are invaluable. Questions were asked on potholes and how to fund their repair, parliamentary parties working together in the common interest, Michael Gove’s speech in Parliament recently and business support.

Inevitably, the bulk of the questions focussed on Brexit and the Chamber repeated the view that we need clarity for businesses so that they can start to plan for the future, whatever that may hold.

The breakfast ended with wishing Steve good luck with what is ahead and we look forward to seeing him again next year for another update.


FEBRUARY

5 SBreakfast Briefing – Significant Life

Events: How to Manage the Risks From a Business and Personal Perspective

7.30am – 9.00amLangstone Quays Resort, Northney Road,

Hayling Island, Portsmouth PO11 ONQ

7 NNetworking Lunch – Tips and Tricks for

Networking11.30am – 1.30pm

Audleys Wood, Alton Road, Basingstoke RG25 2JT

11 N Farnborough Business Breakfast 7.30am – 9.00amVillage Hotel, Pinehurst Road, Farnborough

GU14 7BF

13 N Have Your Cake and Eat It 2.30pm – 4.00pm Stockton House, Fleet GU51 4NS

14 SBehind the Scene Tour at Mayflower

Theatre – Calling All Thespians!9.00am – 11.30am

Mayflower Theatre, 22-26 Commercial Road, Southampton SO15 1GE

18 SMeet the Chamber and Business

Exhibition 4.00pm – 6.30pm Grand Harbour Hotel, Southampton SO15 1AG

25 N Pure Networking 4.30pm – 6.30pmVillage Hotel Business Club, Pinehurst,

Farnborough GU14 7BF

MARCH

5 SSME Business Club – Guest Speaker:

How to Market Your Business Like a Pro 4.30pm – 6.45pm Chilworth Manor Hotel, SO16 7PT

8 SBreakfast Briefing – Future Portsmouth

20197.30am – 10.00am Village Hotel Portsmouth PO6 3FR


GU14 7BF

11 S Pure Networking 4.30pm – 6.30pmHendy Kia Portsmouth, Southampton Road,

Portsmouth PO6 4RW

13 SBehind the Scene Tour and Southampton

Airport Masterplan 2037 3.45pm – 6.00pm

Southampton International Airport, Wide Lane, Southampton SO18 2NL

18 NMeet the Chamber and Business

Exhibition 4.00pm – 6.30pm

Hampshire Court Hotel, Great Binfields Road, Basingstoke RG24 8FY

26 N Winchester Business Breakfast 7.30am – 9.00amWinchester Golf Academy, Down Farm Lane,

Winchester SO22 6RG

APRIL

5 SBreakfast Briefing – An Invitation With

the Bank of England7.30am – 9.15am

Solent Hotel and Spa, Rookery Avenue, Whiteley PO15 7AJ


GU14 7BF

15 SMeet the Chamber and Business

Exhibition 4.00pm – 6.30pm Barton Hall, Horndean, Portsmouth PO8 9PG

24 N Have Your Cake and Eat It 2.30pm – 4.00pmWarbrook House, The St, Eversley,

Hook RG27 0PL

29 N Pure Networking 4.30pm – 6.30pmMars Drinks, Armstrong Road, Basingstoke

RG24 8NU

M A R K T H E D A T E

For further details and to book: Telephone 01329 242420 · www.hampshirechamber.co.uk/events

Other events are being added to the programme – please check Hampshire Chamber website for further information.

Mark the Date

DATE OFFICE EVENT TIME VENUE SPONSOR


Networking Lunch with guest speaker Miles Henson – John Rose photography.

Networking Lunch with guest speaker Miles Henson – John Rose photography.

Pure Networking Metro Bank Basingstoke – MH Photography.Networking Lunch with guest speaker Miles Henson – John Rose photography.

SpotlightEvents

Chamber Spotlight focuses on key business events of the past month. Many thanks to our members and organisers for capturing the people and the events. We welcome your support in this feature and are always keen to show relevant business events within the Hampshire region.

Please send your digital images to [email protected].

For more information relating to forthcoming Chamber events please email [email protected].

E V E N T S S P O T L I G H T


BSG Networking Lunch – Norton Park – MH Photography.

Farnborough Business Breakfast – Farnborough Village Hotel – MH Photography.

Meet the Chamber and Business Exhibition at Portsmouth FC – MH Photography.

BSG Networking Lunch – Norton Park – MH Photography.

Meet the Chamber and Business Exhibition at Portsmouth FC – MH Photography.

Meet the Chamber and Business Exhibiton at Portsmouth FC – MH Photography.

E V E N T S S P O T L I G H T



WE DON’T FACE CHALLENGES ALONE WE SUCCEED TOGETHER

AS CHAMBER MEMBERS WE’RE WELL CONNECTED.

VISIT WWW.HAMPSHIRECHAMBER.CO.UK TO SEE HOW WE CAN SUPPORT YOUR BUSINESS.

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T: 01730 823647 E: [email protected]

Nigel Brooks Chartered Patent AgentHill Hampton East Meon Petersfield Hampshire GU32 1QN

Your friendly, local practice with over 25 years experience, offering a wide range of patent services based on engineering science, including:

• Preparing and filing Patent, Trade Mark & Registered Design applications

• Patent, Trade Mark & Registered Design searches and opinions

• IP licensing

• EPO oppositions & appeals

• Intellectual Property due diligence

• Design Right & Copyright advice

• IP enforcement & litigation

www.nbpat.co.uk

T: 01730 823647 E: [email protected]

Nigel Brooks Chartered Patent AgentHill Hampton East Meon Petersfield Hampshire GU32 1QN

Your friendly, local practice with over 25 years experience, offering a wide range of patent services based on engineering science, including:

• Preparing and filing Patent, Trade Mark & Registered Design applications

• Patent, Trade Mark & Registered Design searches and opinions

• IP licensing

• EPO oppositions & appeals

• Intellectual Property due diligence

• Design Right & Copyright advice

• IP enforcement & litigation

www.nbpat.co.uk

ARCTURUS. FIRST CLASS INDEPENDENT FINANCIAL ADVICE

Arcturus is a Havant-based financial planning practice, working with clients throughout Hampshire and the South.

Established in 2011, the firm’s advisers have several decades of experience in the field.

Common sense, value-orientated advice, with an emphasis on pensions and retirement planning, underpinned by first

class, research-driven investment advice.

n Strategic investment planningn Pension consolidationn Retirement planning

n Funds, investment trusts, global equitiesn Advice on AIM portfoliosn Inheritance and tax planning

Basepoint Havant, Harts Farm Way, Havant, Hampshire, PO9 1HS

02392 161010 . [email protected]

Chartered Member, Chartered Institute for Securities and Investment

Arcturus Wealth Management is a trading name of AI Wealth Management LLP, an Appointed Representative of Priscum Limited, which is authorised and

regulated by the Financial Conduct Authority.


M E M B E R N E W S

MindWorks Marketing has been highly commended as Employee Owned Rising Star of the Year

PlusHR welcomes new HR Manager to the team

MindWorks is delighted to be announced as being highly commended in the Employee Owned Rising Star of the Year Award category in the UK Employee Ownership Awards.The awards, run by the EOA and sponsored by Baxendale, were held at the EOA Gala Dinner on 19th November at the Hilton Metropole Hotel Birmingham.

The awards celebrate the significant contribution employee owned businesses make to the UK economy and the Employee Owned Rising Star of the Year Award celebrates a business that is already, in its early life, becoming an effective company with a strong culture of employee ownership and commitment to engaging its workforce.

Michelle Leggatt, Managing Director of MindWorks Marketing, who accepted the award on behalf of the company, commented, “To win an award in the Rising Star category is testament to the incredible journey that we

have all been on since we became employee owned on 1st October 2017. In just one year, we have become the owners of a multi‑million pound fully integrated marketing and creative agency and are proud to be successfully carrying on the 20‑year legacy of our founder and Chairman, John Harris‑Burland.”

Baxendale Director, Ewan Hall, said: “Now more than ever our economy needs businesses that are outstanding in every way. Employee owned businesses innovate and out‑perform the competition by putting people at the heart of their approach.”

Deb Oxley, CEO of the EOA, said: “Congratulations to MindWorks Marketing on being highly commended for this award.

“The awards recognise the productivity, innovation and excellence driven by teams and individuals in employee owned businesses, which demonstrate how employees having a stake in the business teamed with a robust culture of transparency and employee engagement result in outstanding performance in growth and resilience.”

Offering innovative HR outsourcing, HR management and HR consultancy, Southampton based HR company PlusHR have employed a new HR Manager following steady growth throughout 2018.CIPD qualified HR Manager Katie Molloy joined PlusHR from Hampshire County Council in October 2018 following steady growth to provide expert HR advice to all clients. Katie’s wide range of experience across both the public and private sectors will offer more expertise to the already knowledgeable PlusHR team. Previously working within the aviation, manufacturing, transport and education

sectors as well as local government will provide Katie with wide ranging experience to use when consulting with new and existing clients.

Katie’s extensive experience within employee relations as well as recruitment, HR administration process and generalist HR will add more depth to PlusHR’s ever growing experience within the team. Katie’s primary role will be to enhance internal HR administration processes and offer support to the HR co‑ordinators and streamline PlusHR’s HR administration processes to maximise the overall client experience.

Should you have any HR issues or questions please feel free to call Katie or any member of the team at PlusHR based in our Southampton or London office.


Exhibitions & Exhibitors

P A T R O N S

Photocopier and printer technology suppliers

PLATINUM PATRONS

GOLD PATRONS

Manufacturers

Digital Printing Specialists

Print and Design

Newspaper

Newspaper

The UK’s innovation Agency

Mayflower Theatre is 90 years oldMayflower Theatre, one of the UK’s most successful regional theatres turned 90 years old in December. The theatre opened in 1928 with a production of the musical Winona. Mayflower Theatre is marking the occasion by releasing a four‑minute film about the theatre called “Love Letters”. This is based on a poem spelling out the theatre’s name written by Dinos Aristidou who was Writer in Residence at the theatre in 2017/18.

Mayflower Theatre Chief Executive Michael Ockwell said, “Our theatre is the very best in class and continues to draw in hundreds of thousands of people to the city. Every year more than 500,000 people visit us, and they are part of our 90 year legacy. We are mere custodians of our wonderful venue, and I am extremely proud to be steering this ship through the 90th year having overseen the regeneration for the next generation of theatregoers. Here’s to the next 90 years.”

Mayflower Theatre is one of the biggest regional theatres outside of London and has seen the likes of Julie Andrews, Laurel and Hardy, Michael McIntyre, Take That and even The Beatles tread its boards over its 90‑year history.

During its 90th year, the theatre recently undertook two major capital works projects following a thirteen week closure period. The newly refurbished auditorium was opened to the public on Wednesday 26 September 2018 in a Gala Night of entertainment to an invited audience.

The theatre is grateful to the public, trusts and foundations who have helped in the fundraising for this project. This has been a once in a generation level of investment with £7.5 million being spent on the projects.


P A T R O N S

Luxury Hotel & Conference Centre

Marketing, Branding & Website Designers

PR, Marketing and Graphic Design

SILVER PLUS PATRONS

Protective/corporate clothing uniforms

Independent financial Advisers, Corporate &

Personal Benefits

Lawyers

Hotel & Conference Centre

HotelShip Owners,

Passenger Ferry Services

BRONZE PLUS PATRONS

Grand Harbour Hotel

Event Management & Exhibitions

Southampton Airport smashes £38k target for air ambulanceSouthampton Airport has comfortably reached its annual fundraising target for Charity Partner Hampshire and Isle of Wight Air Ambulance (HIOWAA), raising an astonishing £38,000 for the life-saving service.Over the past two years, the airport has raised more than £60,000 for the charity, enough to keep the air ambulance and charity Critical Care Team vehicles operational for four days, attending an average of six incidents a day, many of them life‑saving. Southampton Airport has now announced its ambitious plans to raise a total of £100k for the life‑saving charity over the course of the three‑year partnership.

The airport was able to reach the target through various activities including the annual staff Airport Awards, the Runway Run and general terminal fundraising. This year has also seen members of staff jumping out of a plane for HIOWAA, and 2019 will see another breath‑taking activity taking place.

Neil Garwood, Managing Director at Southampton Airport, said: “Our partnership with Hampshire and Isle of Wight Air Ambulance has been an incredible journey so far, and looking at the previous years we are very ambitious to raise even more funds in 2019. We would like to thank everyone for their generous support that allows this amazing charity to operate and save lives.”

Ray Southam, Partnerships Manager for HIOWAA, said: “It costs £15,000 a day to keep us flying and responding to emergencies across Hampshire and the Isle of Wight and a donation of £100,000 could keep us operational for a whole week. We are indebted to Southampton Airport for their generosity and support and look forward to our continued collaboration in 2019.”


M E M B E R N E W S

Verisona Law maintains legal rankings

What I’ve learned… starting an HR consultancy in the heart of the New Forest

Specialist legal services in niche sectors of marine and sports offered by Portsmouth firm, Verisona Law, have maintained top positions in the latest edition of one of the profession’s largest and most prestigious independent guides, The Legal 500.After a busy year of assisting individuals, corporations and organisations with contracts, environmental planning, and the construction, acquisition, operation and disposal of ships, shoreside properties and businesses, Verisona Law’s Marine Law team has impressed officials behind this year’s Legal 500 with its ‘high‑quality instructions and advice’.

Consultation in yacht

construction, representation in technical, contractual and professional negligence disputes, and advice such as that given to caravan site operator St Hermans Estate Company on the impact of a planned coastal path in Hayling Island, have all contributed to firm’s ‘excellent’ service for ‘Shipping’ in the South East Transport section of the guide.

Legal expertise and success, as well as training as an engineer and boatbuilder, have seen Director Tim Reynolds praised for his ‘superb service’ as a leading individual in the sector and credited as being ‘outstandingly knowledgeable’, a ‘great negotiator’ and nurturing relationships with clients for whom he ‘fights their corner with determination’.

Verisona Law’s support and advice to clients including Portsmouth Community Football Club and Hampshire Professional

Golfers Association, as well as a variety of individual sports professionals, have seen the firm feature in the legal guide for Sport for a fourth year in succession, cited as ‘punching above its weight’ in giving an ‘excellent service’ with ‘extremely helpful industry knowledge’.

Chairman Michael Dyer, who heads the sports team, is noted for combining ‘experience and knowledge with a sensible, practical approach’ and Managing Director Sue Ball is recommended as ‘excellent’ for employment issues.

‘We are delighted to have maintained both our presence and position in The Legal 500,’ says Sue. ‘We have some of the region’s best legal talent in a variety of specific areas which come together to provide wide‑ranging expertise with personal, attentive service.’

Karen Scott (FCIPD) Specialist HR Solutions Ltd – supporting local businesses for future successNo two days are the same – so flex with requirements. When after 20 years in HR, I set up my own consultancy, I had no idea what a typical day would look like. Despite common themes, every business has very individual HR needs in line with the employment challenges they face.

Play the long game – You’re going to have times where you’re overwhelmed with work and times when it’s a bit thin on the ground, especially in the early days. Spend time building your business, networking and honing your skills. Keep plugging away. It will pay off. Maybe not today, but eventually…

Be generous with your time – When capacity allows, I work pro bono with charities. It doesn’t pay the bills but is immensely rewarding and provides a chance to work with some truly amazing organisations. More surprisingly, it has reaped rewards of future work I had no idea would happen

Make opportunities – You’ll never be more in control than when you’re running your own business, so get out there, collaborate and share knowledge. Some meetings won’t land your next big business break, but you’re new to this, so use every opportunity to advertise and master your craft.

From one freelancer to another – Good Luck!

www.specialisthrsolutions.co.uk.


C O M M E R C I A L S E R V I C E S

TTT Moneycorp Limited 2014

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Saving Chamber members money on international payments

Chamber Foreign Exchange

The British Chambers of Commerce has partnered with exchange experts, Moneycorp to provide money saving foreign exchange to chamber members. If you have international payment requirements Moneycorp can help you save hundreds, thousands, even tens of thousands every year.

Exclusive Member Package

Free foreign exchange health check

Free assessment of your business’s foreign exchange requirements, to help you pin-point where you could improve your margins.

Low transfer fees

Our fees start from just £5, a substantial saving over the £20-£40 that banks typically charge.

Free account opening Buy and sell any of 35 currencies.

Key Benefits

Bank-beating exchange rates – typically as much as 4% better than the banks.

Expert market guidance at the end of a phone - Moneycorp’s professional currency dealers can guide you through the foreign exchange market.

Fast online money transfers 24/7 – trade at convenient times with online accounts and live rate information.

Safeguarded client funds - Moneycorp is authorised and regulated by the Financial Conduct Authority to provide payment services and safeguards all client funds in segregated customer accounts.

Chamber Foreign Exchange will assess your:

Get in touch

To talk to us about our services call 0808 1635 138 email [email protected] visit www.moneycorp.com/chamberfx

Exchange rates

Transfer fees

Speed of payments

Impact of currency movements on your payments

Credit terms

Online capabilities


Pipeline future for pumps specialist with new branch

Clever stuff – the printed interior

A leading pump solutions and plant hire company in the UK is set to continue growth with purpose-built new premises in east Dorset.Selwood’s Bournemouth plant hire branch has moved just yards from its former site of 16 years on Woolsbridge Industrial Estate at Three Legged Cross.

Thirteen staff are based in the new premises, which will provide plant hire services across the region and includes a large yard.

Commercial property consultancy Vail Williams, a Hampshire Chamber member operating out of Portsmouth and Southampton, advised Selwood.

Founded in 1946, Selwood has grown to become the UK’s leader in pump rental and is known globally for its pump products.

Selwood, which employs more than 600 people, signed a 15‑year lease on the one‑acre site, illustrating its commitment to customers across the region.

With a high‑quality warehouse, with 8m eaves, and fitted offices, the new branch will enable Selwood to drive the business forward.

Russell Miller, a partner at Vail Williams’ Solent region, oversaw consultancy services for Selwood, which is headquartered at Chandler’s Ford, near Southampton.

They included planning and building consultancy, transactional activity and lease advice.

Ankers & Rawlings, a family‑owned and run property developer near Ferndown in east Dorset, owns the site.

Selwood’s previous lease on the same estate was due to expire and the building had become too small due to the company’s expansion plans.

As designers, we are always looking for ways to do things differently, or to improve methods of decoration. In our latest blog we look at the impact that advances in digital printing have and are still having on the interior. It’s not that long ago that all our printing needs were provided using the conventional screen‑printing method. Advances in digital processing have made the act of printing easier and more accessible, and as a result have enabled pretty much anything to be printable.

Today you can design and send your own greetings cards, publish your own books and print your own interior design elements! We can digitally print our own wallcoverings, floor finishes and fabrics, as well as print on timber, laminate, acrylic and glass, so the ideas are endless. Printed upholstery fabrics that look like aged leather and table tops that simulate distressed timber, along with simulated wall and floor finishes, allow us to create the look of vintage with the durability of today’s modern materials. For more on the printed interior see our blog at www.yellow-interiors.com/news/. Large coffee image to wall to provide focal point.

M E M B E R N E W S


M E M B E R O F F E R S

Member Offers

Members of Hampshire Chamber of Commerce offer discounts and deals to individuals and businesses.

Are you a Chamber member who would like to appear on these pages?To make an offer contact us on 01329 242420, or email [email protected]. We will need your offer and a

logo or image in a jpeg format. The offers on the website are changing on a regular basis. Please remember to check the website

for terms and conditions for each offer. For full information on the offers and others like them please visit our website www.hampshirechamber.co.uk/chamber_discounts_offers. FREE offers as part of your membership.

Kick Off Meeting Offer

Lainston House Hotel Hold your kick off meeting with Lainston House, an Exclusive Hotel, between January and April 2019 to take advantage of our Kick Off Meeting Offer: Complimentary networking drinks reception, 10% off published rates and additional rewards based on event size. Call Exclusive on 01276 478476, email [email protected] or visit exclusive.co.uk/kickoff.

10% off Personal and Professional Development Workshops

Morgan Duell Morgan Duell Associates are offering Chamber members a 10% discount on their Spring Programme of Public Workshops. These workshops include: A practical guide to recruitment and selection Coaching for Managers Presentation skills for the very nervous Customer Care Essentials (for front line staff) Introduction to self‑employment for new start‑ups and sole traders (2 day) Please use code: CHAM10 when booking. All workshops are available for in‑house provision.

Free 90 Minute Consultation Plus 5%

Off Services

People Perform Consulting LimitedWe work to strengthen your business and employees by attracting, developing and retaining high performing people. Serving organisations of all sizes through our ENTERPRISE and FOUNDATION packages, we help you to improve your employee lifecycle. Visit www.peopleperform.co.uk/chambers to find out more.

One Month FREE IT Support

Vissensa Exclusive offer for Hampshire Chamber members – 1 Month Free IT Support on a 12‑month contract. With two offices located in Fleet and Cadnam, Vissensa work with a number of local businesses across Hampshire accommodating services like Office 365, Cloud Services, Offsite Backup, Remote and Onsite IT Support and much more! Find out more about Vissensa at www.vissensa.com/hampshire-it-services.

DISC Personality Profile*

(Includes 1 Hour FREE Coaching)

Potentialise Hub Maxwell DISC Assessments are available to Chamber members for just *£25.00 and include a Free 1‑hour Professional Coaching appointment valued at £150.00. • Maximize personal strengths and

minimize weaknesses • Resolve internal conflicts and

power struggles more quickly• Identify how and why you make

decisions• Reveal and overcome inner blocksTo find out more, telephone Naomi Shaw on 023 9421 2222 or email [email protected].

Shogun Business CentresFully equipped conference and meeting rooms available to book instantly, offering you and your delegates everything you need for meetings for up to 14 people including access to high speed internet and Wi‑Fi, onsite parking, wireless projectors, refreshments, onsite coffee shop and much more. Call us on 01329 448300 or email office@shogun businesscentres.com.

50% Off Your First Booking


W E L C O M E T O O U R N E W M E M B E R S

New MembersA warm welcome to our

ES-KO (UK) Limited Colin Slade

The Hub, Farnborough Business Park, Fowler Avenue, Farnborough, GU34 7JF07786 941380 • www.es-ko.comES‑KO is an ISO certified company, providing customised and integrated logistics and support services in remote, demanding and sometimes hostile environments. ES‑KO provide prefabricated buildings including kitchens, dining facilities, laundries, accommodation blocks, office complexes, ablutions, recreation complexes, warehouses, workshops and medical centres. In addition, ES‑KO offers Operation Services, including:

• Camp infrastructure and utilities (power, water, fencing and road networks)

• On‑site catering services including canteens and coffee shops

• Housekeeping• Laundry• Facilities management, operation and maintenance• Vector/pest control• Waste management• Site security• On‑site transport services • Internet cafes, bars and shops.

AdvantageMembers

Get in touch now to find out about our great advertising opportunities.

Call Carole Mills on 02392 255325 or

email [email protected].

Reach over 13,500 business readers across Hampshire!



Action on Hearing Loss Jonathan Duke

1-3 Highbury Station Road, London, N1 1SE0808 808 9000 www.actiononhearingloss.org.uk5 million people of a working age have hearing loss. We are offering free workshops to your organisation covering:• the impact hearing loss can have

on a staff member. • communication advice for staff

when speaking with someone with hearing loss.

• ways to improve accessibility in your organisation.

aRMed Jackie Orchard

Southampton, Hampshire07917 483011 www.able-risk-management.co.ukWe help organisations make more informed decisions, improve performance and resilience by understanding their risks and potential points of failure. By highlighting which risks matter and where innovative opportunities may be pursued. Improving performance, being prepared for the unexpected and giving organisations a competitive edge whilst protecting their reputation.

Basingstoke Country Hotel Lee Willock

Nately Scures, Scures Hill, Hook, Hampshire, RG27 9JS01256 764161 www.pumahotels.co.ukBasingstoke Country Hotel is an excellent base for travelling around southern England or to host a meeting. 45 Minutes from central London, and easy access to the city by train. Just 5 minutes from the M3 and surrounded by thatched cottage villages, the Basingstoke Country Hotel is a peaceful haven to conduct business.

The Job Company Sharron Probert

Antrobus House, College Street, Petersfield, Hampshire, GU31 4AD0845 564 3080 www.thejobcompany.netWe are not a recruitment agency! (But we do give a great agency service without the silly fees!) The Job Company fill the chasm between expensive recruitment agencies and doing it yourself!

FibonARTcci Limited Peter Symonds

Southampton, Hampshire07939 640161 www.fibonartcci.com FibonARTcci Limited is a start‑up arts based events business. We are holding our first event in Southampton on 23rd March 2019, called Southampton Day of Art and The Accessible Art Show 2019. The concept of the event is to showcase Southampton as an arts and culture destination.

FLYTE Creative Media Limited Jamie Griffin

Lymington, Hampshire01590 427810 www.flytecreativemedia.co.ukAt FLYTE Creative Media we specialise in full‑service B2B video production, including pre‑production creative concepts and storyboarding, post‑production editing and commercial drone services. We’ve created over 1500 business videos, so you’re in safe hands with our team. We also offer photography, copywriting, graphic design and marketing support.

FOIS Limited Anthony Beaman

Locks Heath, Southampton, Hampshire07717 777359 www.fois-uk.comFOIS is the leading independent provider of Service and Calibration York/PK fibre optic instrumentation. From Southampton, we reach into Europe, Russia, Asia, worldwide. Our service is personal and customer focussed. We provide good lead times and sensible costs. Because of our independent position we can offer, service and consultation based on a number of manufacturers.

Friendly Bears Limited Alena Todorova

Southampton, Hampshire07786 399881 www.friendlybearscleaning.co.uk/en/homeFriendly Bears is a family run business with over 8 years’ experience in providing house cleaning and office cleaning services. We provide high quality and affordable domestic cleaning and commercial cleaning in Winchester and Southampton area. We offer a tailor made service to suit your requirements.

Intonation Limited Teague Fullick

21-23 East Street, Fareham, Hampshire, PO16 0BZ01329 828438 www.intonation.co.uk/enWith over 30 years’ experience, Intonation is one of the UK’s leading LSPs. We are an award winning, approachable, friendly agency with experts from around the world. We offer professional translation and interpreting services to both national and international companies.

Members Essential


http://www.actiononhearingloss.org.uk

http://www.able-risk-management.co.uk

http://www.pumahotels.co.uk

http://www.fibonartcci.com

http://www.flytecreativemedia.co.uk/

http://www.fois-uk.com

http://www.friendlybearscleaning.co.uk/en/home

http://www.friendlybearscleaning.co.uk/en/home

http://www.intonation.co.uk/en


Marsolutions Limited Phil Tennent

Station House, North Street, Hampshire, PO9 1QU023 9235 6497 www.marsolutions.netMarsolutions is the linguistic partner you can trust throughout your globalisation process! Our specialist multilingual translation services will support the implementation of your target language translation and localisation strategies. Marsolutions’ mission is to deliver the highest quality, terminology correct and contextually accurate language translations – supported by a decisive customer service experience!

My Funding PartnerLiberty House, Brook Avenue, Warsash, Southampton, Hampshire, SO31 9HP0333 444 0221https://myfundingpartner.co.ukMy funding partner is here to help your business access all kinds of funding solutions. Whatever your cash flow requirement please speak to one of our account handlers to help guide you through the process or simply apply online.

Open Square Limited Stephen Morris

Andover, Hampshire07967 682006 www.opensquareconsulting.comToday’s workplace is increasingly complex with new technology, growing customer expectations and difficulty attracting great people. We’ve been there. How ready are you for this challenge? At Open Square we teach, coach, and mentor leaders and teams how to thrive.

Members Essential

Portsmouth Mediation Service Kate Aston

Oasis, The Venue, 1 Arundel Street, Portsmouth, Hampshire, PO1 1NP023 9236 8089 www.portsmouthmediationservice.org.ukPortsmouth Workplace Mediation has a team of highly skilled mediators who expertly peel away the layers to uncover underlying problems, helping people understand the issues and identify solutions for resolving their differences. It’s easier to resolve disputes before they become entrenched and early intervention of mediation in workplace conflict can be extremely cost effective.

Resilience at Work Limited Nicola Bass

Andover, Hampshire07880 726152 www.resiliencework.co.ukResilience is the ability to come back from and grow as a result of challenge and adversity. It is not a characteristic that the lucky few possess, but a quality that can be actively developed over time. Resilience is about managing difficult experiences, learning from them and ultimately being able to thrive.

Simply Office 365 Chris Kaye

Forum 3, Solent Business Park, Whiteley, Hampshire, PO15 7FH0330 311 0365 www.simplyoffice365.comSimply Office 365 is a local consultancy that specialises in the Microsoft Office 365 cloud platform. We provide simple and practical advice, training, and expert services – all designed to help organisations unlock the true value of Office 365 by empowering their people to work more effectively and more productively.

Southwest Health and Safety Training Limited Andrew O’Donnell

Unit 3d, Castledown Business Park, Ludgershall, Hampshire, SP11 9FA01264 848908 www.southwesthealthandsafety.comSouthwest Health and Safety Training Ltd provide fully accredited Nebosh, IOSH and CITB Health and Safety related courses, First Aid courses as well as bespoke solutions, including an end to end consultancy service. We are offering a 15% discount to fellow Chamber members.

Strategy Forcestrategy-force.rocksMake strategy work. We turn strategy into effective execution. We conduct a thorough diagnostic to highlight gaps; we design a tailored package to educate and empower; we stand with you throughout to deliver your business aims and objectives.

Empower People Joe Fox

Eastleigh, Hampshire07951 734643 www.empowerpeopleuk.comA recruitment specialist bringing equality through employment.

WorkAdvisor Paul Moran

Suite 3, 4 Bellevue Road, Southampton, Hampshire, SO19 4ED023 8098 6171 www.workadvisor.co.ukWorkAdvisor is an online platform designed to improve employee engagement and retention while supporting job seekers to find their next role. WorkAdvisor provides a cost efficient recruitment and resourcing solution to employers throughout Hampshire.


http://www.marsolutions.net

http://www.opensquareconsulting.com

http://www.portsmouthmediationservice.org.uk

http://www.resiliencework.co.uk

http://www.simplyoffice365.com

http://www.southwesthealthandsafety.com

http://www.workadvisor.co.uk


Business Doctors (Winchester) Michael Dunne

Winchester, Hampshire07824 595798 www.businessdoctors.co.ukSmall to Medium Business Consultancy.

Marketing By P Priya Brown

Basingstoke, Hampshire07932 726115 www.marketingbyp.co.ukMarketing & Communications.

Medena Communications Sue Foster

Unit 6, Elles View Barns, Hook, Hampshire, RG29 1FD07734 227937 www.medena.co.ukCommunications Consultancy.

Woods Russell Limited Matt Russell

Suite 6-8 Norden House, Basing View, Basingstoke, RG21 4HG01256 973102 www.woodsrussell.co.ukAccountancy Services.

Members Basic

Chamber membership gives you the tools to get ahead.

Contact the team on 01329 242420

Better Future

Did You Know... If you joined Hampshire Chamber of Commerce you could have access to a suite of benefits.

✓ FREE Editorial in our monthly Business News Magazine (subject to availability)

✓ 12 FREE Pure Networking Events throughout the year, and discounted prices on paid events

✓ Discounted Meet the Chamber Exhibition Stands and FREE entry to all MTC events

✓ E-Shot and mailshot access to reach out to our members

✓ Post Member to Member Offers on our website/magazine and take advantage of other member’s offers

✓ Sponsorship of exciting Chamber events from just £250+VAT

✓ Discounted International Trade services

✓ FREE 24/7 Legal and HR Advice Line and downloadable documentation

✓ FREE health and safety and tax advice and documentation

✓ Business insurance discounts

✓ Westfield Health plans

And much more…


M E M B E R N E W S

St Andrews under new ownership

Significant business growth prompts law firm to invest in innovative software Law firm Trethowans is revolutionising the way it stores and uses client and case information as part of a major IT upgrade that is taking place over the next few years.The firm is investing heavily in its IT infrastructure as it expands its reach across the region. It plans to invest millions over the next two years to support its ambitious growth plans.

Trethowans’ latest investment in its IT comes in the form of a new contract with business software company, Linetime. The move will involve installing the innovative Liberate software suite, to be used by its workforce.

“We take great pride in providing high quality services to all our clients, whether they be individuals or large corporate businesses,” said Trethowans’ finance director Andy Duckworth.

“This latest project is about ensuring we have the very best IT infrastructure in place. We see this partnership with Linetime – and the investment in Liberate – as an essential part of continuing and improving our service delivery.”

Trethowans chose Linetime following an intensive selection exercise and will use the software company’s single database for accounts, case management and CRM.

The project will also include links to the DocsCorp portfolio and SmartSearch AML checking, before further development of a sophisticated integration with the iManage DMS.

Linetime development director, Phil Snee, added: “Linetime welcomes Trethowans into the expanding community of Liberate users. This is a further powerful endorsement of the value of a single, combined solution.” For more information about Trethowans, visit trethowans.com.

An office at one of the leading business parks on the south coast has changed ownership.In a deal through commercial property consultancy Vail Williams LLP, a Hampshire Chamber member, a private property investment company purchased St Andrews House, 4400 Parkway, Solent Business Park, Whiteley, near Portsmouth.

Russell Miller, a Vail Williams partner covering the Solent region, said: “Vail Williams’ Solent‑based investment team was asked by the owner to dispose of the property investment, which was let by the practice last year for 10 years to LeadStream.

“An offer made by a private property investment company, close to the asking price, was accepted.

“The location of St Andrews House is sought after because it is close to the M27 corridor, between Portsmouth and Southampton, with a large employment pool, and on a premier business park, which was originally developed by Arlington in the late 1980s.”

St Andrews House, a detached building of 9,116 sq ft, is occupied by LeadStream, an online customer acquisition service for the financial services industry.

Vail Williams’ Solent property investment team provides advice to private investors, property companies and funds looking to buy and sell commercial property investments in the region.

The practice acted for a number of investors over the years at the St Andrews House site, including acquiring the land for Rok Development, which speculatively developed The Links office campus, upon which St Andrews House was built in the early 2000s.

The property investment team at commercial property consultancy Vail Williams LLP, a Hampshire Chamber member, has sold a prominent office building at Solent Business Park, Whiteley, between Southampton and Portsmouth. Two-storey St Andrews House, 4400 Parkway, was sold for a net price of £1.55M.


M E M B E R N E W S

UBCUK is delighted to have won ‘Group Flexible Workspace of the Year 2018’ for its Enterprise House business centre in Southampton.The announcement was made at the Business Centre Association (BCA) Industry Awards Gala Dinner on Friday 30th November 2018 at the Sheraton Grand London Park Lane Hotel.

Now in its 18th year, the annual BCA Industry Awards is a long‑running programme that has become increasingly competitive as the flexible workspace industry has grown and diversified.

The award is based exclusively on client nominations, which makes the result particularly special for UBC’s hardworking Enterprise House team – Sarah Murray and Richard Bond – who were delighted to receive glowing testimonials from every client in the building.

“It is so lovely to have won such a wonderful and prestigious award. It feels fantastic to be recognised not only by the industry but also by all of our clients who nominated us,” said Sarah.

“We have really worked hard over the last couple of years to make the centre into a lively

business community. We want to continue into 2019 with more of the same and make sure that UBC Southampton is always the best it can be for our clients.”

Richard Johnson, Managing Director of UBCUK, said: “I am incredibly proud of Sarah and Rich. They have worked immensely hard over the past few years to build a positive culture and thriving business community at Enterprise House,

and this certainly shines through in the quality of endorsements put forward by their clients.

“This is the second consecutive year we have won this award – last year’s trophy went to Jenna for our Cirencester Centre. This is an incredible but not a surprising achievement, acknowledging what a fantastic job our teams do and the lengths they go to support our clients.”

Outsourced finance director Colin Bielckus wants to remind business owners that seeking professional advice should be part of the business development process and not a last resort. Colin commented: “So many new business owners have passion and drive thinking they can do it all, which is highly commendable, however not realistic.

“There are no quick answers to business problems; the secret is to find the bespoke solution for your business and work with it.

“If something is stopping your business progressing and expanding, consulting a professional advisor with a fresh pair of eyes and ears can open minds and opportunities. It’s worth considering.”

If you want to know more visit: www.theoutsourcedfinancedirector.com.

UBCUK wins top industry award for second consecutive year

Generic business problems need bespoke solutions


WHATEVER THE PROBLEMI FIND A SOLUTION.

WHATEVER THE PROBLEMI FIND A SOLUTION.

AS A CHAMBER MEMBER I’M WELL CONNECTEDAS A CHAMBER MEMBERI’M WELL CONNECTED.

If it’s understanding how to make the most of opportunities online or the right advice to keep your business growing around the world, belonging to your local Accredited Chamber of Commerce means you are always well connected.

Visit www.hampshirechamber.co.uk to see how we can support your business.

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