wksp 107 hos pita list medicine_ceriani
TRANSCRIPT
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30TH ANNUAL AIM EDUCATION
HOSPITAL MEDICINEGROWTH, RETENTION AND TRANSITION TO AN
ACADEMIC PROGRAM
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AAIM MeetingsOctober 21 25, 2009Philadelphia, PA
Version 3 9/28/09
Presenters:Peter J. CerianiBeth Gentilesco, MDSajeev Handa, MD, FHMTammy L. Lederer
AGENDA
1. Welcome Who We Are
Who Are You
2. Challenge # 1- Rapid Growth atRIH
Hospitalist Compensation Incentives Crisis Staff ing - Moonlighting Basic Contracting (MD and Hospital)
3. RIH History of HospitalistProgram Activities Recruitment Orientation
4. Challenge # 2 - AcademicModel Transition Definit ion of Academic Core Issues:
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Becoming Significant Contributors Creating a Rewarding Position Nurturing Growth
5. Questions
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Who We AreLifespan Includes 4 Hospitals
o e s an osp ta
The Miriam Hospital (247)
Newport Hospi tal (129)
Bradley Hospital (60)
Statistics (2008) Employees
Licensed Beds
RIH 6,863
719
TMH 2,475
247
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Discharges
ED Visits
Outpatient Visits Research Revenue
Net Patient Revenue
Charity Care (costs)
,
34,102
144,343
199,023 $49.3M
$840 M
$25.8M
15,661
50,199
47,312 $22.7M
$313M
$6.7M
The Rhode Island Hospital
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The Miriam Hospital
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Challenge # 1 Rapid Growth at RIH(July 2008 June 2009)
Cap on Resident Training Admissions Allowed Group of 75 Community-based MDs No Longer Providing Own Hospitalists Marketplace Shifts
Active Recruitment Through Word of Mouth Ads (NEJM, Local Papers, Website) Recruitment Firm
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Provider Supply Could Not Keep Up With Increased Patient Census Developed Numerous Moonlighting Models
Residents Fellows Contracted Outside UMF Faculty
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Hospitalist Compensation & Incentives - MD 12 Hour Shifts - 15 Shifts / Month - Alternate Nights - 157 Shifts/Year
For a Census of 105 126 7 MDs Days (15 18 Patients/MD is Safety Margin)
2 MDs Evenings
3 MDs Nigh ts
Base Compensation = 80% of Total Market Driven Compensation 10% Volume WRVUs Capped at a $15,000 -$25,000 Range Pool
10% Quality Chose Press Ganey Patient Satisfaction (In Year 1)
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Resources: MGMA and Local Market for Total Compensation
Actual Median Achieved by Last Years Cohort of MDs For WRVUs
Press Ganey Reports of 6 Months Prior at 95% Confidence Interval
All financial dollars are for illustration purposes only
Bonus Benefit # Shifts # Shifts Extra # Required On call
FY 2010Hospitalist Employment Model Flexible Scheduling
ategory g e g e per ont per ear s ts/st pen on a / r st pen
1 Full time Model - Flex 1.0 Yes Yes 15 158 $1,000 none -
2 Part time Model - Flex 0.5 Yes Yes 8 84 $1,000 20 $150
3 Hybrid Model - Flex 0.4 No No 6 63 $1,100 16 $175
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1. Base Salary at $ 145,000 - $185,000 Range
2. FT = 10.5 months of service (4 weeks vacation, 2 weeks holiday/CME) = 158 (12 hour) shift/year.3. Ranges of flex time per model: 1 full time - 15, range 13 - 17 shifts/month
2 part time - 8, range 6 - 10 shifts/month3 hybrid 6, range, 4 - 8 shifts/month
All financial dollars are for illustration purposes only
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Crisis Staffing / Moonlighting Options - 1
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Offer Resident Moonlighting $700 + $50/Admission Week Night $800 + $50 / Admission Weekend, Holiday
Offer Fellow Moonlighting
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Offer Faculty Moonlighting
Existing Core of 120 Multi-specialists
All financial dollars are for illustration purposes only
Crisis Staffing / Moonlighting Options - 2
Faculty Models for Daily Overflow (Beyond Safety Census) $250/Case (for Morning Calls Often 8:00 am) $15,000 + 10% Pension / Year for 1 Shift/Month (and Sign Annual Contract
Amendment) $8,000/Week (3 Admissions/Day, 21 Cases/Week, Primary Care)
Weekdays (Nights ) $1,500/ Shift + 10% Pension if 2 MDs on $1,750/ Shift + 10% Pension if Solo
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$1,750 + 10% Pension (Days) $2,000 + 10% Pension (Nights)
Sign up for 1,2,3 Shifts/Month
All financial dollars are for illustration purposes only
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UMF Hires MDs and Subcontracts their Services to the Hospitals
Basic Hospitalist Contracting
Hospitals Cover Net MD and NP Support, Relocation and Legal Expensesand Recruitment Firm Costs
Contract Revenue has Multiple Components: UMF Bills FFS revenues UMF Receives Deficit Funding From Hospitals
Annual Reconciliation Goal:
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evenues All Approved Expenses (UMF)= Net $0
MDs and NPs Treated Identical in the Contract Methodology
How to Calculate Split Revenues - 1
Cost of Employment of MDs, NPs
a ary
Bonus or Evening Stipends
Fringe Benefits / Pension (28%)
Malpractice Insurance Premiums
Cell phone, CME, Licenses
UMF General Administration Overhead
Academic Enrichment Fund Contribution (AEF)
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Revenues from Fee-for-Service Expected
Less Billing Service fee 8%
Hospital provides Space, Equipment, Office supplies
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How to Calculate Split Revenues - 2A. Revenues: Fee-for-Service Collections of Professional Charges
Billing Services Fee (8%)
= Net Patient Revenues
B. Expenses: Employment Related and Agreed Upon with Hospital(Includes MDs, NPs, Support Staff)
C. Net Subsidy from Hospital
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Calculate Net Subsidy for MD $ ___________
NP $ ____________
Related to FFS Ability of Each Type of Provider
Allocates Administrative Support Staff to MDs and NPs
RIH History
First Inpatient Program In Rhode Island
Service Begins August 7, 1996 with 3.0 FTE MDs
Known as the Internal Medicine Inpatient Service (IMIS)
Under the Division of General Internal Medicine
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Service Non-Teaching
Role: Cultivate Relationships with Community Physicians and Provide24/7 Coverage
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RIH History - 2
Demand for Group Steadily Increases
Outpatient Practitioners Realized that Hospital Practice Becoming aMore Complex Endeavor
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Graduate Medical Educations Residency Review Committee
RIH History - 3
u y v s on o osp ta e c ne sta s e -DHM)
Two Services:
The Internal Medicine Inpatient Service (IMIS) Hospitalist Program The Community Physician Alliance Service (CPAS) Primarily
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Both services non-teaching
2003 Designated Hospital Medicine Units Established
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Activities - 1
Medical Student Teaching
Elective Rotation for PGY II & III
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IT CPOE
Division Morbidity & Mortality Review
Activities - 2
Medical Reconciliation
Heart Failure
Vaccination Improvement
Patient Flow
Clinical Documentation Integrity
Patient Satisfaction
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Physician Communication
Universal Protocol
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Activities - 3
UMF Board of Directors
Human Resources Committee
Compliance Oversight Committee
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Investment Committee
Recruitment - 1
Sources of New Hospitalists Residency or Fellowship: 50%
Another Hospitalist Group: 28%
Different Field of Medicine: 19%
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Other: 1%; Unknown 1%SHM Biannual Survey 2007-2008
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Recruitment - 2
Residency or Fellowship: 86%
Another Hospitalist Group: 14% (RIH- DHM n=14)
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Recruitment - 3
Another Hospitalist Program: 33%
Fellowship/Other Training Program: 26%
Different Field Of Medicine: 22%
Family/Personal Reasons: 9%
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e ca m n strat on onsu t ng: Retirement: 1%
Other Choice: 2%
Unknown Choice: 2% SHM Biannual Survey 2007-2008
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Recruitment - 4
Staffing changes (DHM) 2007-2008 10 MDs 1 Termination- Fellowship
2008-2009 15 MDs 4 Terminations- 3 Fellowship;1 Relocation - Hospitalist
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Recruitment - 5
.
Five Months?
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Recruitment - 6
New Strategies Head Hunter
LORs then Invitation to Visit
Coordinate Visit and Interview Schedule
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The Red Carpet Treatment
Recruitment - 7
Sellin our Communities and Life St les
Housing and Community Tours
Supporting Applicant with New Hire Process
Important Relations
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Candidates Head Hunter Relocation Specialist Immigration Lawyer RI DOH
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Recruitment - 8
- 1.0 Medical Director
23.25 Clinical FTEs
4.0 FTE Nurse Practitioners
Shift Based Model 8a 8p
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2p 11p
8p 8a
11p 8a
9a 5p
Orientation - 1
- Welcome Address Chair/CMO
Introduction Review of Service Guidelines
Compliance Billing
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Physician Order Management Training
Overview Nursing Clinical Managers (DHM Floors)
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Orientation - 2
Opportunity to Ask Questions
Provide Support (Seasoned/Senior MD)
Ramp Up Case-load Gradually
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Address Problems Early
Provide Detailed Written Guidelines
On the Path to an Academic Model
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Challenge #2 Academic Model Transition
o s an ca em c A Community Hospitalist Takes Care of Patients
An Academic Hospitalist Takes Care of Patients and DoesSomething Else Too
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Putting the Academic in
Hospitalist Program?
In-patient Care Predominates
Teaching
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Research
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Core Issues for the MDs
Community
Creating a Rewarding Job
Nurturin the Other Half
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Committees
Become Part of the Fabric
Co-management
Procedures
Quality
Education
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IT Research
Safety
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Creating a Rewarding JobPreventing Burnout
Teaching vs. Non-teaching Time
Average Daily Patient Census (safety)
Other Services (Procedures, Nights)
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Clinical vs. Non-clinical Time
Scheduling/ Vacation/ Planning Ahead
Nurturing the Growth
r entat on
Mentorship
Faculty Development (Research, Teaching)
Morale Building
Meetin s
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Opportunities
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Questions
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Peter Ceriani, MBA
Contact Information
Sajeev Handa, MD, FHM
University Medicine Foundation, Inc.Rhode Island Hospital593 Eddy StreetProvidence, RI 02903401-444-5135401-444-5492 (fax)[email protected]
Beth Gentilesco MD Tamm L Lederer
,University Medicine Foundation, Inc.Rhode Island Hospital593 Eddy StreetProvidence, RI 02903401-444-3985401-444-3986(fax)[email protected]
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,
Assistant Professor of MedicineUniversity Medicine Foundation, Inc.The Miriam Hospital164 Summit AvenueProvidence, RI 02906401-793-2104401-793-4047 (fax)[email protected]
.
Chief, Human Resources OfficerUniversity Medicine Foundation, Inc.Rhode Island Hospital593 Eddy StreetProvidence, RI 02903401-444-7815401-444-5492 (fax)[email protected]