Women in Experian Health

HFMA 2nd Annual Women in Leadership ConferenceClifton Park, New YorkFebruary 9, 2017

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Crista Harwood leads the organization’s legal and contracting functions with its business partners and thousands of clients across the U.S. Before joining Experian Health, Crista practiced corporate finance law with Nashville firm Waller Lansden Dortch & Davis. She has experience representing both borrowers and lenders in corporate financial transactions and is well versed in private equity financing and mergers and acquisitions.

Prior to becoming an attorney, Crista worked as a financial analyst at General Motors Corporation and as an industrial engineer at Ford Motor Company. She earned a law degree from Vanderbilt University, an MBA from Michigan State University and a Bachelor of Science degree in Industrial Engineering from Kettering University, Flint, Mich..

About the presenter

Crista Harwood, Chief Administrative Officer and General Counsel, Experian Health

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• About Experian

• Overview of Women in Experian Global

• Women in Experian Health

• Initiatives and roadmap

• Q & A

Agenda

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About Experian

Revenue: $4.6B US In top 50 of FTSE-100Employees: 17,000Offices in 37 countries

Largest markets:US, Brazil, UK

Corporateheadquarters: Dublin

Who we are

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“The entire leadership team believes in greater gender diversity within Experian. I support this initiative and I encourage all of you to utilize the

tools and resources now available through Women in Experian.”

-- Craig Boundy, CEO, Experian North America

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Purpose and Vision:• To empower and inspire women to set and reach

professional goals and provide the environment to achieve them.

• Equal presence, impact and influence for women at all levels In Experian Health

• To keep pace with changing demographics while maintaining and accelerating our ability to attract and retain women leaders

• Increase the visibility of women leaders internally and externally, while providing targeted developmental career opportunities in order to retain and advance women leaders

Women in Experian HealthGlobal Initiative

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Women in Experian HealthFrom global to Health

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The Women in Experian Health program is an extension of Experian’s global initiative and provides our employees with access to internal and external resources that support professional growth and encourage diversity.

Everyone, regardless of gender, is welcome to participate in the Women in Experian Health program.

Program Overview

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From a survey sampling 20 women across the company in a variety of departments and roles, in Experian Health, here is what we learned:• Leadership development/training and mentoring opportunities were the top two items women want

the program to offer

• There is a sense that departments and offices can be isolated and women want the ability to better network and connect with others, including:

• More opportunities to network—between junior and senior levels; (ii) across offices and to include remote employees, and (iii) across departments

• Education surrounding career planning, creating roadmaps for their path forward, and setting goals for professional success

• Balancing work and home is something employees are currently struggling with and sometimes feel guilty or stressed about underperforming in one area for the sake of the other

– Women would like the program to provide avenues and tools to enable them to be successful both at work and in their personal lives

– Stress management tools = highly requested

Findings – Women in Experian Health

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Four executive level ambassadors established a steering committee. Each ambassador selected a director level staff member to serve on a steering committee. Steering committee meets bi-weekly and executed the following prior to launch to Experian Health.

- Survey to women across Experian Health for input

- Established a project plan with milestones

- Submitted a budget for approval

- Created mentor program

- Program was announced via email to all of Experian Health followed by two informational webinars and a follow-up survey

Initial Program Launch

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After input from our employees via a survey, the following will be executed in 2017 with our Women in Experian Health program:- Quarterly networking activities

• Happy hour and coffee hours—both in-office and remote

– Establish a book club

• First book for 2017 = “Lean In: Women, Work and the Will to Lead”, by Sheryl Sandberg

– Quarterly webinars• Feature female leaders from key clients and

industry speakers– Mentor program

• Mentors nominated by senior leaders and survey sent to mentees

• Steering committee will pair mentor and mentee

2017 Roadmap