word of mouth marketing

15
The Chocolate Problem http://www.guardian.co.uk/business/2010/jan/14/cadbury-shares-soar

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Word of mouth marketing in the public library is a grassroots way to get your library audience talking about you and your services!

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Page 1: Word of Mouth Marketing

The Chocolate Problem

http://www.guardian.co.uk/business/2010/jan/14/cadbury-shares-soar

Page 2: Word of Mouth Marketing

blog.larrybodine.com

Page 3: Word of Mouth Marketing

Word of Mouth Marketing

Restart the conversation!GrassrootsTime and effortAnd. . .Something worth talking about!

Fancy feast cat food

Page 4: Word of Mouth Marketing

http://terrywhite.com/techblog/archives/2257

Are you a member?

Page 5: Word of Mouth Marketing

Guardrails & Guideposts

www.fbctlh.org/rss/freedomrules www.humblewalk.org/Guideposts.htm

Page 6: Word of Mouth Marketing

TTTTTtalkers

topics

tools

taking part

tracking

talkers

talkers

talkers

talkers

taking part

taking part

taking part

taking part

tracking

tracking

tracking

tracking

topics

topics

topics

topics

tools

tools

tools

tools

Page 7: Word of Mouth Marketing

brianlinton.com

Page 8: Word of Mouth Marketing

http://musicalfood.com/Oscarmayer.htm

Page 9: Word of Mouth Marketing

http://www.hastebc.org/tools/why-use-haste

Page 10: Word of Mouth Marketing

TAKING PART

Page 11: Word of Mouth Marketing

www.wired.com

Page 12: Word of Mouth Marketing

12 Must-Do Techniques

Front door reminder

Private newsletter

Track Like/Tell a Friend

Apologize & solve Be nice.

Web Join conversation

Blog Buzzworthy

Keep it simple. Unexpected

Page 13: Word of Mouth Marketing

Andy Sernovitz Seth Godin

Page 14: Word of Mouth Marketing

ResourcesRoyte, Elizabeth . Bottlemania: How Water Went on Sale and Why We Bought it. New York: Bloomsbury, 2008.

Sernovitz, Andy. Word of Mouth Marketing: How Smart Companies Get People Talking. New York: Kaplan Publishing, 2009.

http://www.sethgodin.com/sg/

http://www.damniwish.com/

Page 15: Word of Mouth Marketing

Shauna BorgerIndiana State Library

[email protected]