WORDS MATTER

What to Say and When

A

sking the Right Questions

W

ords to Alleviate General Anxiety

R

educing Fear

R

educing Anger

C

ultivate Optimism

R

oll WITH Resistance• Personal Choice

R

esolving Conflicts• Reflective Listening• Express Empathy• Avoid Arguing

E

nhance Self-Efficacy (Personal Power)• Belief in ability • Building and supporting courses of action

K

eeping Irritating People in Perspective

HEALTHY FORMS OF COPING

O

bjectifying Issues ~ redirect thoughts and emotions away from the personal

I

dentifying ILL-logic ~ recognize automatic thoughts and distortion patterns

R

eframing ~ reinterpret automatic thoughts and emotions

L

isten to the Body ~ connect symptoms with triggers that initiated them

R

estore Meaning ~ the healing power of connecting health

with a sense of purpose.

A

pply Positive Psychology ~ discover and apply one’s

strengths AND find effective ways to work through issues.

ENTRAPMENT

Patterns of Behavior

D

efensiveness ~ assumptions

E

scape ~ activities, food, and substances

S

pinning ~ obsessions and compulsions