work integrated learning logbook 2016 · pdf filedepartment of operations & quality...

DEPARTMENT OF OPERATIONS & QUALITY MANAGEMENT

pg. 1

Department of Operations & Quality Management

WORK INTEGRATED LEARNING LOGBOOK – 2016 Part Time Students Only

LEARNER NAME

STUDENT NO

COMPANY

YEAR

NATIONAL DIPLOMA: OPERATIONS MANAGEMENT

Company Mentor: ……….……………………… Contact No:…………………….. University Coordinator: …..…………………………..

FOR OFFICAL USE

OVERALL ASSESSEMENT:

0 1 2 3 4 5

FAIL PASS


pg. 2

TABLE OF CONTENTS DESCRIPTION PAGES

Logbook Information 3

Introduction 4 Academic Requirements 5 Experiential Learning Composition 6 Core & Elective components 7-8 Guidelines for Work Integrated Learning 9-10 Contract of Learnership between Provider and Student 11-12 Logbook 13 Final Evaluation 14-17


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LOGBOOK INFORMATION

(If lost please return to the addressee below)

To be completed by the Learner

LEARNER DETAILS LEARNER SURNAME:

LEARNER FIRST NAMES:

STUDENT NUMBER:

LEARNER I.D. NUMBER:

HOME ADDRESS:

POSTAL CODE:

TELEPHONE NUMBER: CODE:

PROVIDER DETAILS COMPANY NAME:

COACH/SUPERVISOR:

DESIGNATION:

TELEPHONE NUMBER: CODE:

FAX NUMBER: CODE:

COMPANY POSTAL ADDRESS:

POSTAL CODE:


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Introduction

The purpose of experiential learning or training is to ensure that the diplomat can function as an active member of a production/ operations team. This is achieved by providing hands-on experience. Theoretical concepts encountered in the academic arena are, thus, reinforced with applied practice. In other words, experiential learning promotes the application of knowledge, the development of skills and the formation of a professional attitude towards work. The information in the first part of this logbook is provided as a guide to planning, administration and provision of experiential learning for learner technicians in the field of Operations management. The second part provides a uniform format for the recording and evaluation of the learner’s progress. Both the provider and the learner are encouraged to study the full document prior to the commencement of the training period. You are required to complete and submit three (3) technical reports for assessment purposes: 1. A timestudy report on any area of operations (either product or service based). 2. A report on a process of the organization (include a critical review and areas

for improvement). 3. A report on the Quality Management System (QMS) of the organization. Should there be any queries, please do not hesitate to contact the University on the following telephone numbers: Department of Operations & Quality Management Trevor Naidoo Tel :( 031) 3735352 Fax: (031) 3735337 E-mail: [email protected]

Ms. Kogie Chellan Tel :( 031) 3735158 E-mail: [email protected]


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ACADEMIC REQUIREMENTS

STRUCTURE TO THE PROGRAM The following is a list of subjects that the learner must successfully complete in order to qualify for this qualification. The Work Integrated Learning component has been built into the third year subject “Operations Management Practice 1”. Curriculum 1st Year

Manufacturing Technology 1

Organisational Effectiveness 1

Operations Management 1

Operations Management Techniques 1

Workplace Dynamics 1 2nd Year




End-User Computing (Modules 1 & 2) 3rd Year




Operations Management Practice 1


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EXPERIENTIAL LEARNING COMPOSITION A Learner is required to serve a minimum of three months with approved providers or training institutions in industry to qualify to be credited for Work Integrated learning. There are various effective models for the structuring of experiential learning periods within the academic program. Based on our experience, we have concluded the most appropriate time for this to occur is in the period May through to July (3 months). It has been found to be very beneficial for a learner to have an advanced theoretical knowledge of “workstudy” and operating processes prior to the commencement of work integrated learning. Learners who have appropriate working experience, knowledge and skills may be assessed in accordance with the Recognition of Prior Learning.

Critical Outcomes The Learner must be able to:

Apply Health, Safety and Environmental regulations i.r.o. the OHS Act.

Communicate verbally, in writing and through reports and or diagrams in the operations environment.

Describe the organization’s manufacturing processes in which the training is being conducted.

Conduct him / herself in a professional manner with respect to attitude, quality of work, productivity, responsibility, reliability, motivation, relations with other employees, punctuality, initiative and ethics.

Apply theoretical knowledge from the academic environment appropriately in practice.

Develop and apply practical operations management techniques.

Work as a team or independently as required.

Develop and apply basic computer skills to the relevant work environment.

Compile a Portfolio of Learning


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Requirements to pass this assessment – Due Date 26 August 2016 You are required to complete a portfolio of evidence which includes the three (3) technical reports for assessment purposes:

1. A timestudy report on any area of operations (either product or service based).

2. A report on a process of the organization (include a critical review and areas for improvement).

3. A report on the Quality Management System (QMS) of the organization.

Please note that the above reports must be sufficiently detailed. A

minimum of ten (10) pages per report is expected.

You are required to undertake these tasks to show that learning has taken

place. Simply copying and pasting company documents will not be

accepted.

Your timestudy report must include whether the job you have selected to set

the study on, has the correct number of people employed.

Your process report should include pictures, factory layouts and process

charts.

The QMS report needs to evaluate existing quality mechanisms & identify

areas for improvement.

No late submissions of your portfolio will be accepted.

The structure (rubric) of your assessments are attached.

Good Luck


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Assessment Rubric for Time Study Report

Activity Mark

A process is selected 1

Process is broken

down into elements

(+- 10 elements)

2

Timing for 10 cycles

is conducted

1

Rating per element is

done

2

Basic time is

calculated

2

Appropriate

allowances is

allocated

1

Standard time is

calculated

2

Cover Sheet is

included

1

Sketch of the

workplace is done

1

Use the standard time

to determine:

Hourly targets

Shift Outputs

Labour Costs

2

Total 15


pg. 9

Assessment Rubric for a Process Report

Activity Mark

A process is selected 1

The various stages in

the process are

identified

1

Sketch of the process

is done

1

Process Symbols are

correctly applied

2

Each stage is

quantified in terms of

Time & Distance

2

A Existing Process

Chart is completed

2

A proposed process

chart is prepared

3

A summary of the

changes are

documented.

3

15


pg. 10

Assessment Rubric for a Quality Management System (QMS)

Activity Mark

Evidence of

identifying A QMS is

included

1

A critique of the

Quality Policy is done

1

An example of a

quality procedure is

included

1

An example of a

Work Instruction

2

Evidence of TQM

tools currently used

2

Proposed TQM tools

to improve quality is

recommended.

3

Total 10


pg. 11

GUIDELINES FOR EXPERIENTIAL LEARNING

WIL implies a tripartite relationship between the learner, the public domain provider and the University. It is, therefore, imperative that all three parties are involved in the placement of the learner, the structuring of an experiential learning program and the

continuous evaluation of such learning.

Learner’s Roles and Responsibilities These responsibilities must be completed within the first month of learning: * Discuss a training program with your supervisor/ mentor that will fulfill the

outcomes of experiential learning and that adheres to the guidelines for structuring a learning program.

* Familiarize yourself with the contents of this logbook.

Make sure that all the information on these pages is signed and evaluated by the coach or supervisor.

* A final report on the progress of training, signed by the provider must be

submitted to the University. * If you intend to change employers, you must inform the University prior to the change. * Your supervisor must complete the relevant areas of the form at the end of

your learning.

* Complete the Student Evaluation form. * Learners shall be required to display punctuality, diligence, ability to work without

unnecessary supervision, productivity, quality, effectiveness , competence, reliability, motivation, initiative, responsibility, cross cultural relations, assertiveness without being arrogant, concern for safety, health and environment. Always behave in an acceptable manner which does not bring the University into disrepute.


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For the Industrial coach/supervisor * Read the critical and specific outcomes and the guidelines for structuring

a learning program for experiential training outlined in this document. Please discuss the learning program with the student and the lecturer in charge of experiential learning in the Department of Operations & Quality Management.

* Submit a copy of the training program to the Operations Management Department.

* Throughout the learning period, if you have any problems with the student or

the learning, or any queries, please contact the Head of Department.

GUIDELINES for the DEPARTMENTAL EVALUATOR of EXPERIENTIAL LEARNING

* Issue the logbook to the student when he/she has secured a learning position.

Assist the student with any queries. * Ensure that the learner is registered for the subject Operations Management

Practice I (Code OMPR 101).

* Liaise with the experiential learning provider w.r.t. the learning program

that the student will be following and obtain a copy of this program. The training program should be consistent with the outcomes and guidelines stated in this document. This should be done within the first month of learning. Place a copy of the program in the student’s Departmental file.

Evaluation of logbook * When evaluating the logbook, check that the evaluations done by the

industry supervisor are satisfactory. Take note of any comments by the coaches. Sign, date and stamp the back of each of these forms. If any of the evaluations are not satisfactory, then set up an interview with the student and speak to the coach.

* Review the student’s Portfolio of Learning. * Update the Departmental records. * Return the logbook and Portfolio of Learning to the student.


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LOGBOOK (To be completed by the Learner and by the Coach) THIS PAGE SHOULD NOT BE REMOVED FROM THE LOGBOOK UNDER ANY CIRCUMSTANCES

STUDENT NAME :

STUDENT NUMBER : Assessment Scale 0 - Cannot perform the skill/task/assignment even with considerable assistance 1 – Can perform the skill/task/assignment BUT needs considerable assistance 2 – Can perform the skill/task/assignment BUT needs some assistance 3 – Can perform the skill/task/assignment WITH very little assistance 4 – Can perform the skill/task/assignment COMPETENTLY with no assistance 5 – Performance EXCEEDS competency requirements

Record and Assessment of Activities

DATES (From – To)

DESCRIPTION OF SKILLS (List each skill) (see e.g. below)

TIME (days)

ASSESS SCALE (by coach)

NAME and SIGNATURE (of coach)

COMMENTS

Work-study and ergonomics:

Document and analyze current work practices.

1 3

Propose and implement any improvements

4 4


pg. 14

DATES (From – To)


TIME (days)



COMMENTS


pg. 15

DATES (From – To)


TIME (days)



COMMENTS


pg. 16

FINAL EVALUATION – Mentors Score (To be completed by the Coach / Supervisor)

STUDENT NAME : STUDENT NUMBER :

Assessment Scale 0 – Cannot perform the skill/task at all 1 – Needs considerable Improvement 2 – Needs Some Improvement 3 – Needs Very Little Improvement 4 – Competent 5 – Performance Exceeds Competency Requirements

Assessment of Critical Outcomes Student Self-assess Coach Assess COMMENTS

Occupational Safety Awareness

Regulations: Application

Communication: Listening/Comprehension

Verbal/Interaction with others

Written Communication

Formal Reports

Professional Conduct: General Attitude

Quality of Work

Judgment

Productivity

Effectiveness

Responsibility (can be given)

Reliability (gets things done)

Motivation

Initiative

Assertiveness

Awareness

Relations with co-workers

Punctuality

Time Management

Ability to Work in a Team

10


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Ability to Work Independently

Adaption to Work Environment

Student Self-Assess Coach Assess COMMENTS

Working pace

Professional Growth

Supervisory and Management Skill

Dress

Attendance

Application of Problem Solving Techniques

Theoretical Knowledge:

Mathematical Techniques

Basic Science Principles

Basic Technology Principles

Specific INDUSTRIAL Disciplines

Practical Skills: Overall Competency Rating based on individual skills assessments

COACH NAME POSITION HELD COMPANY

SIGNATURE TELEPHONE DATE STAMP

Official Company Stamp

TECH EVALUATOR SIGNATURE DATE

COMMENTS:

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