work norms

8/13/2019 Work Norms

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Duties of Engineer Staff at various level

Functions of Regional Executive Directors:-

The Regional Executive Directors will have following functions:

1. The Regional Executive Director will be the Coordinator for theOverall policy matters in the region

2. He will be responsible for over all Operation and Maintenance ofDistribution System in the region

3 He will monitor the load shedding protocol in the region

4 He will monitor the monthly repatriation by various divisions in the region

5 He will keep track on sub- divisionwise losses and monitor the sub-divisionwise loss reduction targets given by Hon.MD

6 He will coordinate with ED (Projects) for commissioning of various Schemes such

as Infrastructure Projects, APDRP,Rajiv Gandhi Gramin vidyutikaran YojanaBacklog Schemes ,Tribal Schemes , System improvement Schemes etc. The

Regional Executive Directors will take timely review of the progress of these

Schemes and coordinate the activities with various turn-key Contractors

7 He will keep track on various Replies to Assembly Questions, information

required by MERC/various Courts, GOM, GOI etc.

8 He will accord approvals of various Distribution Schemes required for SystemImprovement in the region following MSEDCLs regular procedures/powers

9 He will appraise Director(Op) and Hon.MD regarding any System emergencies inthe region

10 He will liaison with HODs in HO regarding data/information requirement about

the respective Regions

11 He will finalize Disciplinary Action cases in the region

12 He will also carry out any additional work which are not included above, as andwhen directed by Director(Op), Director (F) and Hon. MD


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Work Norms & Duties of Engineers from Junior Engr. To

Supt. Engr.Section Office

1 JE OIC

1) Works Related to New Connection including acceptance of forms,preparation of Estt. /W.O., issue of Demand notes & issue of NSC.

2) Maintaining continuity of Elect. Supply in his area & to carry outregular maintenance works of Lines & Dist. T/F & to keepmaintenance records.

3) Carryout regular maintenance of S/S & keeping Load records.

4) Reporting Loss to company Property

5) To take general measures to increase revenue of company bychecking losses & theft detection.

6) Taking DTC meter readings its checking & keeping record ofmonthly Energy Loss & actions to reduce it.

7) To reduce the arrears by TD & PD

8) Take all measures for correct billing by checking & replacementof meters

9) Maintaining Fuse of call register & overall supervision on gettingconsumer complaints attended within time.

10) Overall supervision on Line Staff under his control.

Note- LDC/Technical Assistance will be responsible for keeping

all Technical & Commercial records update at section level&submission of req. information to S/D office in time.

Any other jobs assigned by the superiors.


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WORKS NORMS OF ENGINEERS AT SUB-DIVISION

1 DYEE ( For Urban ) / Asstt. Engr. ( For Rural )

Technical -1) HT consumer reading, survey for SI works, New HT consumers

& O&M Works, Monitoring on break down.

2) Preparing DPR estimates, substation estimate, and supervisionof all construction works & inspection of material for Turn KeyProjects.

3) Monitoring of DTC metering. LTPG metering, replacement ofCTPT, WCR, monitoring of failed DTC replacement, material

transposition.

4) Calling enquiring for various works, submissions of variousinformation like. MPR different scheme information. KKPIreport. attending meeting with MLA, different local bodies.

5) New connection application correspondence. Sub-stationMaintenance work, CGRF, & Right to informationcorrespondence, Co-ordination with Flying squad & vigilance,to attend various Court cases.

6) Taking monthly readings of Feeder & Cross over metering &keeping record of Energy audit. Taking general measures toreduce energy loss & arrears.

Commercial -1) Monitoring of meter reading programmes, checking of B-30

(RR Sheet), DTC meter reading.

2) Billing, bill distribution, different actions on consumersComplaints.

3) Billing of theft cases, TD & PD notices, submission of DDR( B-60 ),new connections, PD meter replacement report etc.Reports feeding to billing system.

4) Implementation of various schemes proposed by H.O. forRecovery of arrears.


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5) Energy audit CMS, FEMS, activity attending court cases. TheftDetecting work & recovery.

Establishment / GAD -

Attendance records, correspondence, Payment disbursement,General administration of all staff under S/D.



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2 J. E. ( Technical )

1)Three phase New connection process, acceptance of AI form withprocessing fee, preparation & sanction of estimate, issue of FQ &maintaining seniority list & preparing release order.

2) Progress report & Annual administration reportHT Consumer reading sheets checking, submission & keeping recordof monthly consumption.

3) Estimate scrutiny & submission process of different schemes.Load profile Accident reports Technical correspondenceCorrespondence of meetings with public authorities.WIP & WCR of different schemes submission of information tohigher offices.

4) Right to Information records, Loss to the Company propertycases monitor the performance of meter readers & bill distributionagencies.

5) Handling technical & commercial aspect of meter reading.Billing system & crossover point reading scrutiny.

6) Carry out energy audit of DTC with DTC meter reading.TOD meter reading monitoring. Ag meter reading monitoring.Checking of sample meter reading.



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3 J.E/Sub- Engrs. ( Quality Control )

1) Monitoring Faulty meter list & coordination with section officefor timely meter replacement 7 feeding report to IT.

2) Sample checking of Installation, Material account of S/Dn.collecting & issuing of material.

3) Crossover point reading checking, maintenance of crossover pointTech. & Commercial matter.

4) Carrying out energy audit activities & maintaining records.The activities of all types of LT connection checking.

5) CT operated meter checking, Theft detectionLodging police FIRs for total subdivision area.


Proposed-- One additional post of JE Commercial who will lookafter theft detection, monitoring, Timely recovery of revenue bytemp. Disconnections by Section Office, monitoring meter readingprograms such a way for earlier due date & max. Collection of

Max. Revenue at the end of month. Timely meterreplacements by section Office, reducing of average billing,monitoring timely feeding

Billing & timely submission of NSC by Section Office, & Meter

Testing. This will divide the work of Sub- Engr Quality Controls.


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WORKS NORMS OF ENGINEERS AT DIVISION

1 Executive Engineer

1. Departmental head of Division, Tech, Acctt., &Administration2. Overall administration & supervision of all works in Division.3. Coordination with all SDO & section offices.4. Procurement & release of material5. Awarding Works contract for various works considering the

Targets6. Submission of requirement of Funds. Fund disbursement.7. Site visits & Inspection of various Tech. & revenue related

Matters.8. Conducting meetings to decided & achieve Targets for various

tech. & Commercial matters.

9. Coordination with Local Bodies & attending Local Bodymeetings



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2 Dy. E.E. Maintenance

1. Maintenance of Sub Station

2. Supervision of Maintenance of all HT lines.

3. Supervision of major construction work.

4. Procurement of maintenance material & T&P

5. Transformer movement & repairing.

6. H.T. consumers all matters

7. Data retrieval Billing Complaint

8. Approvals

9. Reconciliation

10.Flying Squad - reporting11.Overall monitoring of Filter Unit, Meter testing activities,

WO/Purchase orders & E.A.activities.



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3 Works Related to J.E.

1. Filter Unit & Store

2. Procurement of line materials, transformers, oil from stores etc.

3. Distribution of material to Sub Division as per allocation /

demand.

4. Issue of transformers to Section Officers.

5. Collection of failed transformers from field. Draining of ill from

failed transformers.

6. Repairing of failed transformers through agency. Minor repairs at

site of transformers. Material & transformer accounting.

7. Reporting to Division Office.Any other jobs assigned by the superiors.


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4 Junior Engineer ( Flying Squad )

1 Regular checking of Consumer premises meters & Theftdetection. Monitoring theft drives at S/D level, Energy Audit.

2 HT Connection billing & corresponds.



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5 J.E. ( Meter Testing )

1 Procurement of Meters from stores.

2 Testing of 1 ph & 3 ph meters.

3 Testing of CT operated meters in coordination with Testing

Division.

4 Issue of meters to Sub Division offices

5 Crediting of used meters to stores.

6 Testing of meters at site as per requirement.



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6 JE (Purchase)

1. Collecting requirement from all SDO

2. Placing enquiries for various works & material with approval

of E.E.

3. Placing orders & approvals Vehicle.



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7 WORKS NORMS OF A.E. AT DIVISION

1. Office Work of Asstt. Engineer

2. LAQ

3. Loss to the Company

4. Monitoring the work of J.E. Tech.

5. Load management.

6. Right to Information.

7. Theft reporting.



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8 Works Related to J.E. ( Tech )

1. Estimates

2. Schemes Budget

3. MPR

4. Planning & monitoring of load shedding

5. KKPI

6. Accidents

7. All type of meeting folders

8. Lokshahi Din / VIP Complaints

9. Preparation & monitoring progress of various Project &

Schemes such as GFS, APDRP, Infrastructure Plan, Single

Phasing, & SCADA.


1. Proposed additional post of JE Commercial who will monitorrevenue collection works by S/D & work for Max. RevenueCollection.

2. Also proposed one additional JE under AE Office to divide the

work of JE Technical who will look after MPR , Esstt.,&Schemes only & remaining work such as Load Shedding, LoadProfile, Accidents ,Complaints & meeting folders will lookafter by JE Tech II


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WORKS NORMS OF ENGINEERS AT CIRCLE

1 Superintending Engineer

1. Overall Administration of Circle, Departmental head of

Tech, Acctt., & administration of Circle.

2. Coordination with all Divisions & Subdivisions

3. Procurement & release of material for Circle.

4. Overall supervision of preparation of schemes for

Improvement in system.

5. Bulk material purchase & awarding major work contracts

6. Fund disbursement

7. Site visits & inspection

8. Conducting meetings to give & achieve Targets of Tech. &

revenue matters to Divisions & Subdivision

9. Co-ordination with State Level & District level Govt. agencies

attending meetings

10.Co-ordination with HO Mumbai & attending HO meetings.



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2 Ex. Engr. (Adm)

1. Overall administration of Circle Office.

2. Co-ordination with Divisional Heads

3. Procurement & Distribution of material for Circle.

4. Load management

5. Presiding Officer of IGRF

6. Overall supervision of Tech matters pertaining to Circle.



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3 Works Related to A.E. Tech I ( Estt.)

1. Estt. Section, Scheme Preparation, MPR, monitoring scheme

progress, Budget



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4 Works Related to A.E. Tech II ( Purchase)

1. Collecting requirement from all Division, Procurement of

Material & release, Purchase orders, work orders, & tenderingwith Approval of SE & as per requirements of Division. AnnualIndent



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5 Works Related to A.E. Tech III ( General)

1. Load Shading, Lokshahi Din Complaints, accidents,VIP

Correspondence, MERC Compliance,CGR IGRF,LAQ.,AssemblyFolder, Meeting Folders, Outage Proposals, T/F repair,Vehical,Right of Information



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6 Works Related to A.E. HT Billing

1. HT Consumer billing & recovery, Data Retrival Billing

Complaint, Approvals, Reconciliation, Flying Squad reporting



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7 Works Norms of A.E. Q.C & Inspection

1. DTC metering, load management, Theft detection,

Energy Audit for Circle (Division & Subdivision wise)



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WORK NORMS OF SUB-ENGR/JR.ENGR.OF SECTION OFFICE.

I) New connections to be released and procedure.

1. Receipt of A-1 Form

2. Scrutiny

3. Survey/Feasibility

4. Issue of Quotation

5. Material position/Procurement

6. Testing of Meter

7. Release of connection

8. Preparation of NSC and forward to Sub Division.

II) Works :

1. Preparation of estimates

2. Supervision of works

3. Permission from various Authorities for Road Reinstatement

charges

4. Permission from Electrical Inspector.

5. Scrutiny of documents submitted by Agency/consumer

6. Transportation of Material.

7. M.B.Recording.

8. Commissioning of Asset.

9. Works completion report.

III) Other works :

A)GAD1)Preparation of attendance report2)Employees leave application and other

claims/representations.


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B)TECHNICAL

1. Progress Report2. Interruption Report/Sub. Stations report3. CMS/FEMS Report.

IV) BILLING

1. Meter Replacement report.2. Various Complaints of consumers

V) OTHER

1. DTC Reading

2. Reading of Temp.connections and Industrial and Commercial

consumer above load 20 kW.

3. Accu-checking of meters

4. Disconnection/Reconnection of consumer

5. Theft detection

6. Police case in case of Theft

7. Attending Court cases

8. Implementation of Load shedding and daily reporting

9. Co-ordination with local Leaders.

10.To attend the meetings of Sub-Dn./Division/Circle.

11.Consumer indexing/mapping

12.Preparation of various schemes.

13.Keeping record of various Assets


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TRANSFORMER

VI) FUSE CALL CENTRES :

a)Service Call

a. Detection of fault and rectification of fault

b. Major faults.

c. Cable fault/Line fault.d. Identifying fault detection including high pressure test.e. Load Diversion.f. Contacting the agency and engaging and permission

from corporations.g. To get the works done from agency.h. Procurement of material

i. Mini pillar.ii. Feeder Pillar

iii. Cable jointsiv. Transformersv. Various sizes of conductors/Cables.

vi. Replacement of Transformer in case of failurevii. Replacement of cables/Pillars.

b)Maintenance :

1. Maintenance of Transformer (Power T/F and Dist T/F)2. Maintenance of RMUs.3. Maintenance of Electrical Equipment of S/Stns.4. Maintenance of HT/LT Cables/Lines5. Balancing of load of Transformers.

The consumer Facilitation Centre is proposed for giving betterServices to the consumers.


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WORK NORMS OF A.E./DyEE OF SUB-DIVN.

I) New Service connection to consumer.

1. Scrutiny of documents of new prospective consumers

2. Survey and preparation of estimates/schemes.3. Submitting to Higher Authority.4. Preparation of new project/Scheme5. Material procurement6. Supervision/Execution of work.

II) Reports

I) Submission of reports to Division.

a) Accident Reports

b) Progress report

c) Interruption report

d) Disconnection report

e) Theft detection daily report

f) Hourly data

g) CMS. FEMS

h) Energy Accountingi) Submission of HT consumers reading to Divisions with MRI

j) Billing reports.

1) Monthly complaints report

2) Monthly Assessment Report

3) Daily/Monthly Cash Collection Report.

III) Billing Activities.

1) Feeding of NSC Reports2) Feeding of Meter replacement report3) Preparation of B-80 cases after scrutiny of documents and

Tech. reports4) Checking of monthly reading sheets5) Checking of various monthly reports.


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6) Redressal of consumers complaints7) Punching of B-60 Reports and Receipts8) Preparation of Assessment9) Supervision of Photo billing activities.10) Feeding of P.D.Reports

11) Finalization of P.D.Bills12) Feeding of Disconnection Reports13) Feeding of Theft cases to IT

IV) OTHERS:

1. Maintenance of MSEDCLtd.s Vehicles like Trucks, CableFaults detection Vehicle, Jeep.

2. GAD Matters Inward, Outward, Distribution of papers,Forwarding of employees claims, others grievances toDivision Office, Disbursement of monthly payment of

Employees.3. Daily Cash Collection of Billing Cash and to be deposited in

Bank.4. Receipt and issue of material.5. Overall monitory of all activities liking billing, Technical

and maintenance.

The consumer Facilitation Centre is proposed at Sub DivisionLevel for extending better services to the consumers. AfterEstablishment of above CFC Centre, the idea of Section Officemay be changed and new idea of Sub Division as a sanction

may be implemented and in that, the Jr.Engineers/SectionOfficers may act in following manners.

1. Jr.Engr(Energy Audit)2. Jr.Engr(Commercial)3. Jr.Engr.(HT Reading & Billing)4. Jr.Engr.(Maintenance)5. Jr.Engr.(Construction)6. Jr.Engr.(Pro-Activities)


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NORMS FOR EXECUTIVE ENGINEER OF DIVISION OFFICE

2. Preparation of estimates and scrutiny3. Sanction of estimates and load sanction.

4. Preparation of various schemes.5. Reporting of various reports

a) Progress Reportb) Interruption Reportc) CMS, FEMS Reportd) Energy Audite) Material Accountf) Transformer failureg) Theft Reporth) Disconnection Report

i) Action taken reportj) Consumers complaintsk) Load shedding reportl) Sub-stations reportsm)Accident Reportsn) DSS reportso) Loss to the companys propertyp) Vehicleq) SAIDI, SAIFI, CAIDIr) Feeders hourly datas) RTI Act information

6. H.T. Consumer reading, scrutiny and submission to CircleOffice.

7. Attending the meeting at Circle level, Zone, Head Office,Collector Office and Municipal Corporation Office.

8. Review meeting and S/Divisions offices.9. Land acquisition correspondence10. Local Purchase11. Maintenance and Sub/Stn.12. Material procurement

13. Meter testing and account.


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NORMS OF SUPERINTENDING ENGINER OF CIRCLES

1. REPORTSa) Progress Reportsb) Interruption reports

c) CMS FEMS Reportsd) Energy audite) Transformer Failuref) Theft Reportsg) Disconnection Reportsh) Action Taken reportsi) Consumers complaints

j) Load Sheddingk) Sub Station reportsl) Accident Reportsm)DSS Reportsn) Loss to Companys property

o) Vehiclesp) SAIDI, SAIFI, CAIDI

q) Feeders hourly datar) RTI informations) Material Accountt) MERC Correspondence

2. PURCHASE

a) Preparation of Tender documentsb) Quotations

c) Placing of ordersd) MB Recording

3. SCHEMES/ESTIMATESa) Sanctioning forwarding of various estimates

to Zonal Office

4. H.T.CONSUMERS

a) Scrutiny of H.T. Readingb) Load Sanction/reductionc) Execution of agreement

d) Analysis of MRI date.


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No

Designation Duty

Location

Proposed work Norms

1 2 3 5

1-A Line

foreman/

Line

Inspector

Sub-

Division

a) In charge of roving Gang

b) Important and urgent work allotted byS.D.O.

c) Attending of breakdown and shutdown of 11 KV/33KV Lines

d) Assistance with the theft detection drive and recoverydrive

e) Checking of DTC Metering /CT connection

f) Inspection of all consumer up to 20 K.W. loadg) Any other job assigned by the superior

1-B Line

foreman/

Line

Inspector

Section

Office

a) Supervision on the work of line erection, Linemaintenance, Transformer, Sub-Station Executed by

Line Staff

b) Important and urgent work allotted by Section Officerc) Attending of Break Down and shutdown of

11KV/33KV Lines

d) Assistance with the theft drive and recovery drive

e) Checking of DTC metering and CT connection.f) Inspection of all consumer up to 20 K.W. loadg) Any other job assigned by the superior

2-A Lineman Division

al Meter

Testing

Unit

a) Assistance with meter tester for Testing of 3PH and 1PH meters.

b) Assistance with theft detection squad whenevernecessary

c) Collection and returning of meter to Stored) Other technical work given by In charge of meter

testing Unit.e) Any other job assigned by the superior


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2-B Lineman Division

al Filter

Unit

Store

a) Entire outdoor maintenance work of 33 KV S/S

b) Minor repairing of Dist. transformerc) Transportation of transformer for repairsd) Loading/unloading and collection of material form

Store and S/Dn.

e) Any other job assigned by the superior

2-C Lineman Division

Flying

Squad.

a) All Technical work related to theft /DTC metering andother work allotted by Squad In charge and checking

of connections up to 20 K.W.load.

b) Any other job assigned by the superior

2-D Lineman S/Dn.Of

fice

Quality

Controland

Inspecti

on

a) In charge of roving Gang

b) Important and urgent work allotted byS.D.O.

c) Attending of breakdown and shutdown of 11 KV/33KV Lines

d) Assistance with the theft detection squad and recoverydrive

e) Checking of DTC Metering /CT connectionf) Inspection of all consumer up to 20 HP loadg) Any other job assigned by the superior

2-E Lineman Section

Mainte-

nanceGang

a) Supervision and attending of all line and transformerS/S, erection and maint. work given by Section In

chargeb) Attending of Break down /Shutdown up to 33KVLines.

c) Checking of DTC meteringd) Inspection of single phase / Three phase connectione) Assistance with theft detection squad and revenue

recovery drive

f) Recovery of arrears and action for reducing technicaland commercial losses

g) Any other job assigned by the superior

3-A A.L.M. Divisional

Roving

Gang

a) Assistance to Divisional theft detection squad andrecovery drive squad and all technical works

b) Technical work allotted by In charge of Roving Gangc) Any other job assigned by the superior


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3-B A.L.M. Fuse

Call

Section

office

a) Fuse of call work attending of consumer complaint,T.D/P.D work

b) Replacement/shifting of meter work/generalmaintenance work and all other related works during

his shift duties hours.

c) Checking of installation and meters in consumerpremises

d) In addition to this as when desired by Section Incharge they will have to assist to Maint.Gang for their

important work in case of emergency


3-C A.L.M. Fild

Mainte-

nanceSection

office

a) Important and urgent maint.of service line, lines andDist. transformer S/S

b) New connection and Const.work.c) Meter shifting and replacement workd) Recovery drive T.D and P.D.e) Attending break down and S/Dn. work.f) All other technical work as given by OIC.g) Assistance to the theft detection Squad.h) Complete responsibility about recovery of arrears,

DTC loess and DTC maint. in r/o allotted DTC

i) Any other job assigned by the superior

3-D A.L.M. Mainte-

nance

Gang

Section

Office

a) Important and urgent maint.of service line, lines and

Dist. transformer S/S

b) New connection and Const.work.

d) Meter shifting and replacement worke) Recovery drive T.D and P.D.f) Attending break down and S/Dn. work.g) All other technical work as given by OIC.h) Assistance to the theft detection Squad.i) Complete responsibility about recovery of arrears,

DTC losses and DTC maint. in r/o allotted DTCj) Any other job assigned by the superior


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4-A Line Helper Division

al Meter

Testing

Dn.

a) Assistance to In charge for Testing of meter and fortheft detection.

b) Assistance for collection and returning of meter tostore /S/Dn.

c) Other technical work allotted to him by immediateofficer according to his authorization

d) Any other job assigned by the superior

4-B Line Helper Division

al filter

Cum

Store

a) Assistance to his Gang In charge for maint. Work of33 KV S/S. and minor repairing of Dist. transformer.

b) Transportation of transformer for repairsc) Loading and unloading, collection of material from

store and Distribution of same.

d) Other technical works allotted to him by immediate

officer according to his authorizatione) Any other job assigned by the superior

4-C Line Helper Division

al

Roving

Gang

a) Assistance to In charge for attending all technicalworks allotted by immediate officer/authority

according to his authorization


4-D Line Helper Fuse call

Section

a) Assistance with Lineman /ALM for attendingfuse of call and following works.

c) Fuse of call work attending of consumer complaint,T.D/P.D workd) Replacement/shifting work/general maintenance work

and all other related works during his shift duties

hours.

e) Checking of installation meter in consumer premisesf) In addition to this as when desired by Section In

charge they will have to assist to Maint.Gang for their

important work in case of emergency.

g) Any other job assigned by the superior


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4-E Line Helper Field

Maint.

Section.

a) Assistance to all works allotted to his Gang In chargeb) All Technical works related to the DTC allotted to himc) All technical works allotted by immediate Officer

according to his authorization

d) Maintenance of DTC it's metering which is allotted tohim.


4-F Line Helper Field

Maint.

Gang ,

Section

a) Assistance to his Gang in charge for all technicalworks allotted to his Gang In charge

b) All Technical works related to the DTC allotted to himand recovery of arrears, DTC loss in r/o his allotted

TDC

c) All technical works allotted by immediate Officeraccording to his authorization

d) Maintenance of DTC it's metering which is allotted tohim.


4-

G

Line Helper Circle

Office

a) He will have to work directly under Assistant Engineer(Quality Control ) for all the technical works as per his

authorization


5 JuniorOperator

33/11KV

22

/11KV

S/S.

a) Maintenance of entire S/S and its equipmentsb) Observation and all routine checking of all

Accessories, equipments, transformer and reporting of

the same to concerned J.E. of section /S/Dn In charge

c) Recording of all electrical parameters on log book.d) Any other job assigned by the superior


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NOTE:

1) NORMAL WORKING HOURS: 8 HRS.

2) IN CASE OF EMERGENCY THEY WILL HAVE TO ATTEND THE DUTIES AFTER

NORMAL WORKING HOURS AS AND WHEN CALL BY THEIR IN CHARGE /

HIGHER AUTHORITY.

6 Assistant

Operator

33

/11KV

22

/11KV

S/S.

a) Maintenance of entire S/S and its equipmentsb) Observation and all routine checking of all

Accessories, equipments, transformer and reporting of

the same to concerned J.E. of section /S/Dn In charge

c) Recording of all electrical parameters on log book.d) Monitoring all above programming and attending of

the same timely

e) Submission of monthly statement and maintaining ofall S/S record

Any other job assigned by the superior

7 Art. "C"

M.R.

S/Divisio

n

a) Taking of meter reading as per program given byHigher Authority

b) Checking of meter and meter readingc) All the technical work as per his authorization given

by his in charge and higher authorities.

d) Any other job assigned by the superior


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WORK NORMS OF THE TECHNICAL STAFF WORKING IN

RURAL ZONE / CIRCLE.

A

LINE FOREMAN :- 01 per O&M / Construction Sub-division

A Line Foreman posted at the CSD carries out

the erection & commissioning supervision work

of HT / LT lines.

A Line Foreman posted at the O&M sub-division

carries out the erection, commissioning &

maintenance work of HT / LT lines.



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LINE INSPECTOR:- 01 per Section office

The works carried out by the Line Inspector

posted at the O&M section office are similar in

nature as that of the Lineman (Sr. Technician)



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A.JUNIOR OPERETOR :- 04 Nos. per Sub-Station (Gr.III)

Up keeping of sub-station

Battery / Charger maintenance.

Maintaining proper battery voltage (Daily)

Checking of proper Specific Gravity of the

Electrolyte (Weekly). Avoiding sulphation at battery contacts by

applying petroleum jelly (Monthly).

Power Transformer maintenance

Ensuring proper oil & winding Temp (Hourly).

Ensuring proper oil level in Power T/F. (Daily)

Ensuring proper operation of OLTC (As &

when required) Maintaining proper silica gel in breather

(Quarterly).

Sample testing of T/F oil for Dielectric

strength ( Half Yearly)

CT/PT connections.

Tightening of loose CT/PT connections

(Quarterly)

Isolator maintenance

Ensuring proper operation of isolator (Daily)

Relay panel maintenance


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Ensuring proper operation of relays (Daily)

Circuit breaker maintenance

Ensuring proper operation of Circuit breaker

(Daily).

Ensuring proper operation of closing & trip

coil (Daily)

Sub-station earthing maintenance & measurement

thereof.

Measurement of earth resistance in the switch

yard (Monthly)

Maintaining Earth resistance by watering earth

pits ( As & when required)

02) Record maintaining

Recording of DLR

Hourly logging of parameters like current,

voltage, Energy, frequency, power factor offeeders.

Interruption report.

Preparation of monthly interruption report

mentioning shutdowns, breakdowns, temporary

interruptions occurred during the month.



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B. Lineman (Sr. Technician) 01 No. per unit office(Pay Gr.III)

33 KV line maintenance, Supervision of erection.

Distribution Transformer maintenance supervision.

Maintaining a proper Oil level in the

Transformer (Six Monthly)

Tightening of loose contacts

Ensuring proper sizes of DO fuses are fitted in

Ensuring AB switch on DTC operates properly

Ensuring the DTC is earthed properly

Distribution box maintenance.

Ensuring proper sizes of fuses in Distribution

box

Ensuring Kit-kats are in healthy condition

Ensuring Distribution box is earthed properly

Coordinator between Jr. Engineer & Line-staff.

The LM (Senior Technician) works as a

coordinator between JE & Line staff

Carrying out Panchanama & FIR lodging as per

section 139 to 141 of

IEA 2003.

MSEDCL has empowered the LM (Senior

Technician) to lodge a FIR in the Police station,

if any material of MSEDCL is stolen.

Maintaining the live part of the system healthy &

uninterrupted


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LM also ensures the live part of system is

healthy & to keep it healthy if any maintenance

such as tree cutting is required, it is carried out

by LM

Builds Consumer awareness on issues like Energy

conservation,

Provisions of the IEA-2003 about theft of

electricity & Electrical safety

& various schemes introduced by the company

from time to time.



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C.Assistant Lineman ( Technician)01 No. per 10 DTC ( Gr. IV)

HT (11 KV Line) & LT line maintenance of the

allotted 10 DTCs. The preventive & Breakdown maintenance 11 kV

& LT line of the allotted

DTCs is carried out by ALM (Technician)

In the preventive maintenance schedule,

replacement of Disc insulator,

Shackle Insulators DO fuses, Dist. Box fuses,

tree cutting, restringing of

loose spans, straightening of tilted poles iscarried out by ALM under the

supervision of LM & JE.

The breakdown maintenance is carried out as &

when required.

Erection of new 11 KV line , LT line, DTCs &

commissioning supervision

thereof. The supervision of the works carried out under

the area of jurisdiction, such as erection

commissioning of 11 kV Line, DTC, LT line is

done by ALM

Attending Fuse off call of consumers under area of

jurisdiction

ALM attends Fuse off calls of consumer as &when required. To restore the supply, he has

to replace T/F fuses, DO fuses, repair service

wire of the consumer, meter if required

Survey of service connection (Line ready).


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To verify that there are No arrears pending on

the premises & to measure distance between the

metering point of consumer & nearest

Distribution

point.

Release of new single phase & three phase

connections.

&

Monthly DTC meter reading & maintenance.

Monthly DTC meter readings of DTCs allotted,

are taken by ALM

ALM also ensures that DTC meter is in proper

working condition

Monthly readings of IP consumers (whole current

meter).

Monthly Meter readings of IP consumers (With

whole current meter) are taken by the ALM

Disconnection of consumers who are in arrears (R,

C, IP & Ag.)

Disconnection of consumers (Of the allotted

DTCs) who are in arrears is Carried out by the

ALM


conservation, provisions of the IEA-2003 about theft

of electricity & Electrical safety & various schemes

introduced by the company from time to time.



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D.Line Helper (Junior Technician)01 No. per 07 DTCs (P.Gr.IV).

HT (11 KV Line) & LT line maintenance of the

allotted 10 DTCs. The preventive & Breakdown maintenance 11 kV

& LT line of the allotted

DTCs is carried out by ALM (Technician)

In the preventive maintenance schedule,

replacement of Disc insulator, Shackle

Insulators DO fuses, Dist. Box fuses, tree

cutting, restringing of loose spans, straightening

of tilted poles is carried out by ALM under thesupervision of LM & JE.

Erection of new 11 KV line, LT line, DTCs &

commissioning supervision thereof.

The supervision of the works carried out under

the area of jurisdiction, such as erection

commissioning of 11 kV Line, DTC, LT line is

done by ALM

&

Survey of service connection (Line ready).

To verify that there are No arrears pending on

the premises & to measure distance between themetering point of consumer & nearest

Distribution points.


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Release of new single phase & three phase

connections.

&

Monthly DTC meter reading & maintenance.

Monthly DTC meter readings of DTCs allotted,

are taken by ALM

ALM also ensures that DTC meter is in proper

working condition

Monthly readings of IP consumers (whole current

meter).

Monthly Meter readings of IP consumers (With

whole current meter) are taken by the ALM

Disconnection of consumers who are in arrears (R,

C, IP & Ag.)

Disconnection of consumers (Of the allotted

DTCs) who are in arrears is Carried out by the

ALM


conservation, provisions of the IEA-2003 about theft

of electricity & Electrical safety & various schemes

introduced by the company from time to time.

FEW SUGGESTIONS


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Above are the existing works carried out by the Line staff & the Jr.Operator in spite of the present man power arrangement to achieve consumer

satisfaction & to provide services to the consumer as per MERCs SOP (Supply &Services) regulation 2005, following additional manpower at the unit office is

required.

1)3 No. of LH (Jr. Technician) & 01 ALM (Assistant

Technician) attached directly to the unit office to

carry out the following works.

Emergency maintenance.

Single phase & Three phase meter replacement.

2)NMR:- 04 Nos. per unit for

Pit digging , pole erection.

Straightning of the tilted poles.

Restringing of loose spans.

3)Authorisation to Line Helper (Jr.Technician) to

work on 11 KV.

4)Artisan : 01 No. per Sub-station.

To assist the Jr. Operator on duty in general

shift.

5)Transportation facility for each unit office.

To assist Junior Operator in his day-to-dayduties.



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DUTIES OF JR. MANAGER (P-TELEPHONE)

1.Keeping track of Telephone Lines, broad bandconnections etc spared for the FunctionalMembers, Officers up to the level of SupdtgEngineer and other officers.

2.Visit to various Telephone Exchanges, Govt.offices, Mantralaya, Police Departments etc forthe telephone related work.

3.Liaison with various Telephone Exchanges(Churchgate - Dahiser and Colaba to Ambernath).

4.Preparation of proposals for the purchase of newtelephone instruments, sanction of new telephoneline/ broadband connection etc. for obtainingapproval of C.A.

5.Keeping track of functioning of Residential Tellines spared for Functional Members & seniorofficials of the Company.

6.Monitoring of telephones bills of telephone linesspared for Functional Members at Haji Ali, BKC,

Bandra reclamation & H.S.B.C Bldg, ScruzColony.

7.Follow up with office of Supdtg. Engineer( Civil)for telephone instruments sent for repairs,Servicing etc. for co-ordination

8.Co-ordination & supervising Telephone Section ofHSBC Office.

9.Follow up of telephone complaints Lodged withvarious telephone exchanges.

10.To look after work of Jr. Manager (P-Protocol) as& when required.

11.Monitoring Permanent Imprest from time totime.

12.Checking and forwarding various claims oftelephone related work


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13.Assistance to the Manager (P-Protocol) forarranging various meetings at Hong Kong BankBldg Office/ Prakasgad Sahyadri Guest House etc.at the level of Public Undertaking Committee,

various Caste Committee, Minister (Energy), andrelated work.14.Any other work/ duty assigned by the Manager

(P-Protocol)/ Superior from time to time.


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DUTIES OF TELEPHONE OPERATOR

1.Operating PBX & Fax Machine.2.Attend Board & various meetings at the level of MOE.

3.Attend Board during various Assembly Session likeBudget Session, Summer Session, Rainy Session &

Winter Session on Sunday/ Public Holiday odd Hours.4.To assist Jr. Manager (Telephone) as and when

required.5.Any other duty assigned by Jr. Manager

(Telephone)/Superior from time to time.


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DUTIES OF PEON

1. Assist to Jr. Manager P (Telephone) & Telephone

operator.2. Inward & Outward Register-to be maintained.3. Telephone bills Distribution & Collection, Follow up

with Audit.4. Telephone Exchange, Mantralaya & Other Govt.

Office for Delivering Tapal.5. Visiting various exchange for collect duplicate bill &

payments.6.To assist Jr. Manager (Telephone) as and when

required.

7.Any other duty assigned by Jr. Manager(Telephone)/Superior from time to time.


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DUTIES OF MANAGER (P-PROTOCOL)

1. Protocol Assistance to the Managing Director atMumbai airport (domestic & international), Juhuairport and Drum gate etc.

2. To receive VVIP/VIP, Foreign Delegations, officials ofGovt.of India, other SEBs, WREB, WRPC etc atMumbai airport (domestic & international), Juhuairport and Drum gate etc.

3. Arrangements of various important meetings atHonkong Bank Bldg Office/ Prakasgad, Sahyadri Guest

House, Y.B.Chavan Centre, eg. of Public UndertakingCommittee, various Caste Welfare Committee, Minister(Energy), and related work.

4. Co-ordination with S.E(Civil) and other Zonal Officesfor accommodation at Gust House.Co-ordination of various meetings at Honkong Bank

Bldg Office/ Prakasgad, Mumbai, Pune, Kolhapur,Nashik etc. at the level of Secretary (Power), Ministryof Power, Govt of India etc. and related work.

5. Liaison with Govt. offices, Mantralaya, R.T.O. Police

Departments, Passport Office, Customs, Airportauthority of India etc.

6. Processing proposals for the purchase of new vehiclesfor obtaining administrative approval.

7. Providing deptl / hired vehicles to Minister (Energy)GoM, Functional Members of the Company.

8. Arranging deptl / hired vehicles to VVIP/VIP, ForeignDelegations, officials of Govt of India, other SEBs,WREB, WRPC etc.

9. Assigning duties to the drivers (daily).

10.Monitoring of payments made to the drivers forpurchase of oil, petrol, diesel etc & bus fares, repairs ofvehicles as well as payment of Credit Cards, Insuranceof vehicle through permanent imprest of Protocol

Section or cheque payment and accounting thereof.


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11.Co-ordination with E.E.of Regional Vehicle WorkshopPune, Dharavi Vehicle Service Center and S.E(Civil)Bandra for repairs, Servicing of Vehicle etc.

12.Arrangements of Board Meetings, Annual General Body

Meeting etc. of the company at Honkong Bank BldgOffice/ Prakasgad.13.Co-ordination and supervising Telephone Section

attached which is headed by Jr.Manager (P-Tele).14.Lodging accident claims of vehicles pertaining to

Protocol Section.15.Monitoring of Permanent. Imprest from time to time.16.Forwarding overtime claims of drivers from month to

month.17.Any other work/ duty assigned by the M.D from time to

time.


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11.Lodging accident claims of vehicle pertaining toProtocol Section.

12.Monitoring Permanent Imprest from time totime.

13.Checking and forwarding overtime claims ofdrivers of Protocol Sec in a every month.14.Any other work/ duty assigned by the Manager

(P-Protocol)/Superior from time to time.


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DUTIES OF UDC (GAD) PROTOCOL

1.Assistance to the Manager (P-Protocol) for arranging

various meetings at Hong Kong Bank Bldg Office/Prakasgad Sahyadri Guest House etc. at the level ofPublic Undertaking Committee, various CasteCommittee, Minister (Energy), and related work.

2.Keeping track of deptl / hired vehicles spared forthe movements of VVIP/VIP, Foreign Delegations,officials of Govt.of India, other SEBs, WREB, WRPCetc.

3.Keeping track of duties assigned to the drivers(daily).

4. Visit to Govt. offices, Mantralaya, R.T.O. PoliceDepartments, Passport Office, Customs, Airportauthority of India etc for the related work as & when

required.

5. Keeping track of hired vehicles spared for

movements of the Minister Functional Members,officers of the Company for preparation of bills.

6.Making payments made to the drivers for purchaseof oil, petrol, diesel etc & bus fares etc7.After scrutinizing bills , preparation and submissionof docket vouchers for effecting payment towardsrepairs of vehicles , Credit Cards, Vehicles hired,Insurance of vehicle through permanent impress ofProtocol Section or cheque payment.

8.Follow up with with Regional Vehicle WorkshopPune and , Dharavi Vehicle Service Center for vehiclessent for repairs, Servicing etc.9.Assisting the Manager (Protocol) at the time of

Board Meeting, Annual General Board Meeting etc.of the company Hong Kong Bank Bldg Office/Prakasgad.


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10.Follow up of lodged accident claims of vehiclepertaining to Protocol Section.

11.Preparation, submission and closure of Permanent

Imprest from time to time.12.Checking and preparation of overtime claims ofdrivers of Protocol Sec in a every month.13.Any other work/ duty assigned by the Manager (P-Protocol)/Superior from time to time.


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DUTIES OF PEON & HELPER- PROTOCOL SECTION

1.Assist to Manager (P-Protocol), Jr. Manager (Protocol)& UDC (GAD)

2.Inward & Outward Register-to be maintained.3.Follow up with Audit for cheque payments of motorinsurance, credit card, hotels/restaurants, hiredvehicle bills, delivery of tapal etc

4.To visit Mantralaya , RTO Office ,Police Dept, Govt.Insurance Dept, Sahyadri Guest House & Other Govt.Offices for Delivering Tapal.

5. Filing of papers, documents6.Any other duty assigned by Superior/Manager (P-

Protocol), Jr. Manager (Protocol) & UDC (GAD).


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DUTIES OF DRIVER

1.To perform duty promptly assigned by Manager (P-

Protocol), Jr. Manager (Protocol) & UDC (GAD).

2. To drive companys vehicle safely.

3.To behave politely with VVIP/VIP/. Officers of the

company as well as with the guests of company.

4.To keep companys vehicle clean & maintained.

5.Making proper entries in the vehicle diary.



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I N D E X

Particulars Page Nos.

1) Study Team Report 1 to 5

2) Work Norms for Zone Office Staff 6 to 15

3) Work Norms for O&M Circle Office Staff 16 to 25

4) Work Norms for O&M Division Office Staff 26 to 35

5) Work Norms for O&M Sub-Dn.Office Staff 36 to 38

6) Work Norms for TRD,Nashik Staff 39 to 54

7) Work Norms for CCM Circle Office Staff 55 to 60

8) Work Norms for CCM Division Office Staff 61 to 64

9) Work Norms for S.M.Circle Office Staff 65 to 69

10) Work Norms for Major Stores Office Staff 70 to 72

10) Work Norms for Common Category Staff 73 to 79

Working in various Offices


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REPORT ON

STUDY OF WORK NORMS FOR

NON-TECHNICAL EMPLOYEES

(OTHER THAN ACCOUNTS EMPLOYEES)

FOR

FIELD OFFICES

PART I


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REPORT ON STUDY OF WORK NORMS FOR NON-TECHNICAL

EMPLOYEES (OTHER THAN ACCOUNTS EMPLOYEES)

FOR FIELD OFFICES.

PREAMBLE:

As per directives of MERC vide its order dated 20/05/2000, the

erstwhile MSEB was directed to carry out Industrial Engineering study of

man power at the time of tariff revision proposal. Accordingly, MSEB has

carried out the study of review of man power by High Power Committee

constituted by the then Chairman of MSEB. The study report was submitted

to MERC. However, MERC had again re-iterated to carry out the Industrial

Engineering study by an independent outside agency. Accordingly,MSEDCL has appointed M/s CRISIL Infrastructure Advisory to

carry out staffing study with the object to estimate optimum staffing

requirement and to finalize staffing norms for the Company. M/s CRISIL

has submitted the staffing norms to the MSEDCL and same was submitted

to MERC in case No.84/2007.

The MERC vide its Order dated 2nd

May,2008 has disposed off the

case with following orders :-

The Commissions directives to the erstwhile MSEB in the Tariff

Order dated 02/05/2000 for undertaking an Industrial Engineering

Study and directing that there should be no recruitment in Pay

Gr.III/IV, was in the context of the observations of the Rajadhyaksha

Committee Report. Since MSEDCL has now conducted the scientific

study of staffing plan, the Commission holds that MSEDCL has

complied with the directives issued by the Commission vide its Order

dated 02/05/2000 and the matter is treated as closed.

With the above observations, the Case No.84/2007 stand disposed off.


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TERMS OF REFERENCE :

The MERC had disposed off the case NO.84/2007. The study of

review of man power by M/s CRISIL is under consideration by MSEDCL.

As per Order No.GAD/CGM(P)/10643 dated 01/04/2008, Study Team is

constituted consisting of G.M.(P-Insp.), Dy.G.M.(P) and Manager(P-BCR)

to study and recommend the norms for Non-technical staff (Other than

Accounts staff) at Corporate Office, Zone Office, Division Office and Sub-

Division Office.

On the basis of proposed CRISIL Norms, the Study Team has

considered the staff pattern of GAD Zone Office, Circle Office, Division

Office and Sub-Division Office and accordingly, Work NormsStudy have been carried out for various posts in the field. The Work Norms

Study in the Corporate Office is yet to be completed.

APPROACH AND METHODOLOGY :

The Study Team has studied and considered proposed CRISIL Staff

pattern. It has identified the areas of work to be carried out by the individual

employee concerned and has also considered analysis of works of GAD for

bench marking the study. The Study Team has also taken into consideration

the views of the staff from the field offices with discussions and volume of

work data for deciding staffing norms. The information of hierarchical

structure, work contents, job responsibilities was collected and analyzed for

sample Zones, Circles, Divisions and Sub-Divisions. Based on the nature of

work, distinctive activities were identified for each responsibility areas and

judicially estimated the functional area of the staff.


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AREAS SELECTED FOR STUDY :

The Committee has visited/considered data from various offices as

follows :-

Sr.

No.

Zone Office Circle Office Division Office Sub-Division

1. AZ,

Aurangabad

1)Urban/Rural

Circle

Aurangabad

2)O&M

Circle, Jalna3)O&M Circle

Parbhani

Urban/Rural

Dn.

Aurangabad

Urban/Rural

S/Dn.,Aurangabad

2. KZ, Ratnagiri 1)O&M

Circle,

Ratnagiri

2)O&M

Circle,

Sindhudurg

1)Divn.Office,

Ratnagiri

2)Divn.Office,

Kudal

3)Divn.Office,

Chiplun

Ratnagiri S/Dn.

3 KOPZ,Kolhapur 1) Kolhapur

2) Sangli

3) Satara

4) Solapur

1)O&M

Dn.(R),

Kolhapur

2)O&M

Dn.(R),

Solapur

3)O&M

Dn.(R),

Sangli

4)O&M

Dn.(R),

Satara

Urban/Rural

S/Dn.

Kolhapur/Solapur


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Sr.

No.

Zone Office Circle Office Division Office Sub-Division

4. NSKZ,

Nashik

1)Urban/Rural

Circle Nashik

2)O&M

Circle,

Anagar

3)O&M

Circle,

Dhule4)O&M

Circle,

Jalgaon

1)Nashik

Urban/Rural

Dn.

2)Dhule

Urban Dn.

3)Jalgaon

Urban Dn.

4)AnagarRural Dn.

1)Urban

S/Dn.,

Nashik Road

2)Ozar S/Dn.

5. TRD,

Eklahare

- - -

In order to represent the activities carried out by various GAD

personnel and understand the work flow activities better, four O&M Zonesand one TRD Deptt. were selected for field visits. The Zones having

voluminous work load like Kolhapur, Nashik alongwith Aurangabad,

Ratnagiri and Training Institution were considered.

After visiting field offices, analysis of various activities by GAD staff

as per staffing pattern was carried out on the basis of collected data/sources

and through discussions with the concerned staff.

FINALISATION OF NORMS:

The Study Team has undertaken the detailed study of the various

works, required to be carried out by the GAD personnel in respect of

following categories at various levels and Offices.

Manager(P)


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Assistant Manager(P) Junior Manager(P) Head Clerk/Establishment Assistant Upper Division Clerk Lower Division Clerk/Office Assistant Stenographer Steno-Typist Typist Daftary Peon

Based on the discussions with GAD Officers of field, the works to be

carried out by the above individuals in various field offices i.e. Zone,

Circles, Divisions and Sub-Divisions, the Norms have been prepared.


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WORK RESPONSIBILITIES :

Each of the hierarchy/office has different responsibilities i.e. at Zone,

Circle, Division and Sub-Division level for deployment of optimum staffing,

the responsibilities are to be allocated for works which needs to be attended

in scheduled time.

(a) The Zonal GAD Head can supervise/monitor and co-ordinatethe activities of Circle and Divisions. The Manager(P) needs to

co-ordinate such activities from time to time with Corporate

Office as well as Subordinate Offices. The computerization at

all level needs to be initiated and finalized.

(b) The Circle Office, which is located at District level, isresponsible for working of Circle and Divisional Offices.

Hence, the Asstt.Manager(P) of Circle Offices shall co-ordinate

all GAD activities with Corporate Office, Zone Office and

Division Offices from time to time and attend the required work

in scheduled time. The various approvals and sanctions at

Circle level pertaining to GAD matters needs to be finalized in

time. The computerization work in Circle, Division for GAD

needs to be completed.

(c) The GAD Head of Division has to co-ordinate GAD activitieswith higher Offices as well as Subordinate Offices. It shall be

ensured that updation of data and submission of the same to

various offices shall be completed in scheduled time. He shall

redress the grievances of Employees/Officers promptly and

shall be cautious in discharging his duties.

RECOMMENDATIONS:

1) The Study Team has considered the proposed CRISIL Norms and

accordingly proposed the Work Norms of each individual working in

Zone/Circle/Division/Sub-Division Staff set up.

2) The Study Team recommends that the updation of data and recordsneeds to be carried out on the same day with the help of L.D.C./Office


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Asstt. Who shall be well versed with operating Computer. He shall

carry out the activities of data management/record management and

typing and report preparations along with office duties.

3) The Study Team recommends that each of the GAD personnel shallbe accountable and responsible for the works allotted to him and he

shall dispose off all works allotted to him quickly and also dispose off

papers/files on day to day basis.

4) The Study Team feels that, existing procedure of grievance redressal

drive shall be continued and the concerned GAD Head at Zone,

Circle, and Division level shall be cautious for redressal of grievances

of employees promptly.

5) The Study Team recommends that the Manager (P)/Asstt.Manager

(P)/ Jr.Manager (P)/Head Clerk of Zone, Circle, and Division shall

pay regular visit to the Offices under their jurisdiction and co-ordinate

all GAD activities promptly and regularly.

6) The Study Team recommends that, the work norms prepared for

Non-Technical staff (other than Accounts staff) are not of exhaustive

nature and the concerned GAD Head of the Office shall distribute

additional works carried out if any at their level and allocation of the

same shall be decided after considering staff set up consideringvariable norms.

7) The Study Team recommends that, while processing and finalizing

various proposals, the time required for movements of files at various

levels/ladders is to be curtailed and concerned GAD Head shall

co-ordinate the activities so that time consumption and duplication of

work can be avoided.

8) The Study Team recommends that whenever staff sanction is revised

due to variable norms in GAD as proposed by M/s CRISIL the review

of allocation of GAD work for the concerned post shall be made by

the concerned GAD Head.

( S. M. Kalewad ) ( S. B. Chavan ) ( V.B. Bagul )Manager(P-BCR) Dy.General Manager(P) General Manager(P-Insp)

& Member of Study Team & Member of Study Team & Head of Study Team


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12)To visit Circles/Divisions/Sub-Divisions in eachmonth for inspection and redressal of grievances ofthe employees as per Adm.Circular No.11 dated

29/11/2005

13) Tapal/Dak marking

14) To act as Co-coordinator between Corporate officeand field office.

15) To act a Liaison Officer for maintenance of RosterRegisters/Redressl of grievances of B.C. employees.

16) To co-ordinate the Grievance Committee meetingswith various Unions at Zonal level.

17) To built up the team spirit amongst the subordinatesand Officers for various important works.

18) To attend as Member for grant of benefit underG.O.74 at Circle Offices.

19) To implement transfer policy and to initiate transferproposals on administrative grounds at Zonal level.

20) To act as Secretary of Mahila Atyachar Committee atZone level.

21) To co-ordinate activities of written examinations ofDirect Recruitment and also of various departmentalexaminations.

22) To process the proposals for grant of variousadvances to eligible employees.

23) To monitor the settlement of medical reimbursementclaims of employees.

24) To co-ordinate the activities pertaining to Right ToInformation Act,2005.


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25) Appointments to the dependents of deceasedemployees under the provisions of C.S.28 andinitiating MMB proposals.

26) Monitoring of various statutory returns andsubmission thereof.

27) To scrutinize rent proposals for hiring of variousoffice premises and render advice to Chief Engr. andprocessing cases to Corporate Office for approval.

28) To co-ordinate activities pertaining to HRMS at Zone,Circle, Division, Sub-Division level.

29) Overall supervision on the work of GAD staff in Zone.

30) Any other works assigned by the Higher Authoritiesand Chief Engineer(Dist.) from time to time.


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Work Norms for Zonal Office

Assistant Manager(P)

1) Overall supervision on GAD Sections in Zonal Office.

2) To attend various meetings at Zonal level as per thedirectives of Manager(P)/Chief Engr.(Dist.).

3) Tapal/Dak Marking

4) To process Vigilance & Security reports/Disciplinaryactions/Appeal cases/Suspension/Revocation cases

pertaining to Zonal level.

5) To attend various complaints of administrativenature of employees and redressal thereof.

6) To deal with Right To Information Act,2005 cases.

7) To settle monetary claims of the employees workingin Zonal Office.

8) To attest the entries of Service Books of employees ofZonal Office.

9) Calculation of Income Tax and submission of Returnsthereof and related work.

10) To expedite final settlements of claims of employeesin Pay Gr.I to IV of Zone Office.

11) Attestation of Service Books of Pay Gr.I & IIemployees of Zone Office.

12) To deal with medical reimbursement claims.

13) To attend statutory returns and submission thereof.


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14) To deal with various court cases and relatedcorrespondence thereon Filing of affidavits/writtenstatement/co-ordinate with Advocates/BoardsCounsels.

15)Processing of transfer proposals on administrative andrequest grounds.

16) To look after the work of Manager (P) during hisLeave/Tour period.

17) Any other work assigned by Manager (P)/Superiorfrom time to time.


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Junior Manager(P)

1) Collection and forwarding of Confidential Reports of

employees to Corporate Office.

2) To deal with cases of grant of permission foracquiring property by the employees.

3) Collection and forwarding of Property Returns to

Corporate Office.

4) Processing of NOC proposals for Passportpurpose/seeking service outside the Company etc.

5) Processing of Study Leave/Resignation/VoluntaryRetirement proposals.

6) Processing of regularization and confirmation

proposals and forwarding to Corporate Office.

7) Work related to stationary/uniform/rainy seasonmaterials.

8) To deal with Background material for AssemblySessions and attending LAQs, LCQs, Call AttentionNotices/Cut Motions and other Govt. correspondencepertaining to GAD.

9) Preparation of various meeting folders/updation ofdata etc..

10) Attestation of Service Book entries in respect of PayGr.III & IV employees working in Zone.


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11) Scrutiny of V&S Reports, initiating DisciplinaryAction/Appeals/Revocation of Suspension/Returnrelated to Disciplinary action and related work.

12) Any other work assigned byManager(P)/Asstt.Manager(P)/Superior from time totime.


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Upper Division Clerk(GAD) I

1) Initiating transfer proposals and relatedcorrespondence of employees.

2) Submission of vacancy position/staff position andupdation.

3) To monitor VRS cases as per G.O.No.162 (P).

4) Initiating confirmation and regularization proposalsof employees.

5) Sanction of Telephone connections to SectionOffice/Sub-Division/ Sub-Station and mobilecorrespondence thereof.

6) Dealing with H.R.A. proposals.

7) Training/Deptl. Examination/Deputation etc. andrelated works.

8) Collection and forwarding of Property Returns toCorporate Office and grant of permission to acquireproperty.

9) Work related to monthly meeting folders andCorporate Office information/updation of data etc..

10) Forwarding deemed date proposals with due scrutiny.

11) Any other work assigned by Manager(P)/Asstt.Manager (P) from time to time.


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Upper Division Clerk II

1) Collection of C.Rs. and forwarding to Corporate Office

and related correspondence of C.Rs.

2) Hiring of accommodation/rent proposals for OfficePremises.

3) Preparation and scrutiny of medical bills andreimbursement thereof.

4) Settlement of various claims of retired/deceasedemployees/E.P.F. correspondence.

5) Release of security bond/personal bond/mortgagebond in case of H.B.A.

6) Condonation of T.A. Bills/L.T.C. Bills and relatedwork.

7) Rest House reservation/protocol work.

8) Preparation of confirmation/regularization proposals.

9) To deal with overtime approvals of staff of variousoffices.

10) Issue of Appreciation Certificate at the time ofretirement.

11) Processing of various kinds of leave proposalsreceived from field offices.

12) Any other work assigned by Manager(P)/Asstt.Manager (P)/Superior from time to time.


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Lower Division Clerk(GAD) 1

1) To deal with Monthly Pay bill of Zonal Office.2) Annual increments of employees.

3) Pay fixation as per S.R.29, 32(b)

4) Data feeding of Society recoveries.

5) LIC Recovery.

6) CPF Advance.

7) Other Advances recovery.

8) Calculation of E.L., HAP etc.

9) Recovery of statutory dues/Co-op.Societies/LIC etc.

10) Supplementary Bills of employees.

11) Encashment Bills of employees.

12) D.A. difference supplementary claims of employees.

13) Pay fixation/arrears bills.

14) CPF schedule and related work.

15) D.A./CPF schedules.

16) Supplementary Bills/Orderly & Book allowance claim.

17) Final settlement of claims of

Retired/Terminated/Expired employees.

18) E.P.F. claims settlement.

19) Finalization of LTC Bills, LTC Advances pertaining toZonal employees.

20) T.A. Advances to employees.

21) T.A. Bills of employees.

22) Grant of Special pay as per S.R. 36 cases.


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23) All leave cases of Pay Gr.I to IV employees.

24) Any other work assigned byManager(P)/Asstt.Manager(P)/Superior from time totime.


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Lower Division Clerk (GAD) 2

1) Inward work/day-today Tapal work.

2) Procurement of Stationary at Zone level and related

work.

3) Issue of Stationary and related work/UniformCloth/Rainy Season material etc.

4) Preparation of reimbursement of Stitching chargesBills/Rain coats/ Gumboots to eligible staff.

5) Issue of Uniform cloth to eligible employees.

6) Any other work assigned by Manager(P)/Asstt.Manager (P)/Superior from time to time.


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Lower Division Clerk(GAD) 3

1) All type of Outward work of Zone Office.

2) Maint. of Stamp Account Register

3) Courier Tapal and related work.

4) Any other work assigned by Manager(P)/Asstt.Manager(P)/Superior from time to time.


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Work Norms for O&M Circle Office

Assistant Manager (P)

1. Overall supervision of GAD Sections of Circle

Office/Divisional Offices.

2. To assist to Supdtg.Engineer(Dist.) in policy mattersissues.

3. Dealing with Disc. Action cases/Appeal Cases related

correspondence.

4. Monitoring of Vigilance cases forwarded to DivisionalOffices and finalization of Vigilance cases pertainingto Circle Office employees.

5. Finalization of Appeal Cases pertaining to CircleOffices and forwarding of appeal cases to higherauthorities which are not falling under thecompetency of Supdtg.Engineer(Dist.).

6. Submission of various returns pertaining to Disc.Action Cases to Zonal Office/Corporate Office fromtime to time.

7. Conducting Grievance Committee Meetings withvarious Unions as per schedule and redressal thereof.

8. Monitoring and attending Court Cases. Filing of

Affidavits in various Courts pertaining to GAD

matters.

9. Attending LAQs/LCQs and reply to Governmentreference pertaining to GAD and correspondencethereon.


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10. Timely submission of information called by ZonalOffice/Corporate Office etc. on various matters.

11. Approving of Salary bills of Circle Office staff.

12. Attending various meetings arranged at ZonalOffice/Corporate Office etc. and follow up withDivisions.

13. Submission of folders of GAD Review Meeting toZonal Office.

14. Recruitment and related work pertaining to payGroup III & IV employees.

15. Promotions of Pay Group III and IV employees andrelated work.

16. Attending CSC Meetings conducted at Divisions.

17. Compliance of Inspection Reports/Govt. Audit parasetc.

18. Daily Tapal marking.

19. Confidential Correspondence pertaining to GADSection.

20. Necessary arrangements during strike, Dharna,Morcha etc.

21. Redressal of grievances received from employees.

22. Visits to Dn./Sub Dn./Sections for redressal ofemployees grievances as per Corporate Office CircularNo.GAD/L/48329 dated 3/12/1970 and CircularNo.GAD/O&M/39369 dated 23/8/1973 read withCircular No.56 dated 17/12/1974.


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23. Attestation of entries of Service Book pertaining toPay Group I/II Officers of Circle Office.

24. Arranging Monthly Meetings of GAD Heads of

Divisions and work review. Guidance to them forquick disposal of the grievances.

25. Inviting Tenders/Quotation for purchase ofStationary, Uniform Cloth, Rainy Season Material,etc. and related work.

26. Inspection/Verification of Roster Register ofDivisions.

27. G.O. 74/111(P) proposals Finalization of G.O.74proposals forwarding of G.O.74/111(P) proposals toconcerned Competent Authority. To attend asMember at Circle level for deciding G.O.74(P)proposals.

28. To take timely actions for submission of variousreturns to Zonal Office/Corporate Office.

29. To take prompt action for finalization of monitoryclaims of employees.

30. Any other work assigned by Supdtg.Engineer(Dist.)/Superior from time to time.


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Junior Manager(P)

1. Supervision and maintenance of discipline in GADSection.

2. Scrutiny of Vigilance cases received from ZonalOffice/H.O. and submission to Competent Authoritythrough Asstt.Manager(P).

3. Dealing with the Disciplinary Action Cases as per the

directives of Supdtg.Engr. and Asstt.Manager(P).

4. Maintenance of Disciplinary ActionRegister/submission of Returns.

5. Dealing with the Appeal Cases/forwarding of appealcases to higher authorities.

6. Dealing with Staff Proposals/NewCreation/Realignment of Offices proposals and

related work.

7. Submission of information under RTI Act 2005.

8. To assist the Asstt.Manager(P) in redressal ofgrievances of the employees.

9. To attend the messages/phones received from higherofficers pertaining to GAD Section.

10. Property Returns and related correspondence.

11. Dealing with Direct Recruitment/Promotions of PayGr.III/IV at Circle level and preparation of PanelReports etc. and related work.


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12. Dealing with appointments/grant of M.M.B. to thedependents of the deceased employee and relatedwork under the provisions of C.S.28.

13. To attend the Grievance Committee Meetings withrelevant data/ correspondence.

14. Departmental Examinations and other Examinationsrelated work.

15. To sanction the C.L. of the Pay Group III & IVemployees working in C.O. in GAD Section andmaintenance of C.L. A/c. Register.

16. Maintenance of Roster Registers and updationthereof.

17. Submission of urgent information to higher offices inabsence of Asstt.Manager(P).

18. To check and sign the claims of the employees ofCircle Office.

19. To attest the entries of the S.B. of the employees ofPay Gr.III & IV.

20. Hiring of office accommodation proposals and relatedwork.

21. Reservation of suits in Boards Rest House.

22. Daily Tapal marking of GAD Section.

23. Attending Govt. Reference/LAQs./LCQs.

24. Court Cases and correspondence thereof pertaining toHigh Court/Industrial Court/Labour Court.


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25. Preparation & circulation of Seniority Lists andrelated correspondence.

26. To look after the work of the Asstt.Manager (P) in his

Absence/Tour Period.

27. Any other office work assigned by theSupdtg.Engr./Asstt.Manager (P)/Superior from timeto time.


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Head Clerk

1. Preparation of information on various matters formeetings.

2. Preparation of staff proposals and maintainingregister/dealing with Creation/Realignment of Staffproposals and related work.

3. Recruitment of Apprentices and related work.

4. Preparation of Budget Estimates/schedules.

5. Dealing with Income Tax Returns and issue of FormNo.11 to employees and related work/ProfessionalTax/F.B. Tax. Etc.

6. Checking and submission of the employees variousmonetary claims.

7. Settlement of final claims of the retired/deceased

employees.

8. Scrutiny and forwarding of C.S.28 cases toCompetent Authority and related work.

9. Forwarding of G.O.74 cases/G.O.111(P) cases toCompetent Authority and preparation of proposalsfor approval of the Competent Authority in respect ofPay Gr.III Circle Seniority Groups/Pay Gr.IV of Circle

Office.

10. Submission of resignation proposals to theCompetent Authority through Asstt.Manager(P) andforwarding of resignation proposal to higher offices.


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11. Submission of various Returns/informations tohigher Offices.

12. Voluntary Retirement proposals and related

correspondence.

13. Compliance of GAD Inspection Reports.

14. Preparation of Assembly Information/Backgroundmaterial and replies to LAQ/LCQ pertaining to GAD.

15. Pay Bill work and drawl of annual increments ofemployees/ Conveyance allowance cases.

16. Pay fixation on pay revision/promotion/reversionetc. and related work.

17. Weeding out of old records.

18. Correspondence related to issue of Identity Cards toemployees.

19. Submission of Fringe Benefit/Tax information to H.O.

20. Verification of the Stamp Account Register.

21. Registration/renewal of registration of office underBombay Shops & Establishment Act.

22. Finalization of cases under Workmen CompensationAct and related correspondence/Medicalreimbursement claims of accidents on duty.

23. Procurement of Stationary/Uniform Cloth/RainySeason material.

24. Any other work assigned from time to time byAsstt.Manager (P)/Superior.


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Upper Division Clerk(GAD)

1) All related correspondence DirectRecruitment/Promotions at Circle level.

2) Preparation of Panel Reports of Pay Gr.III & IVemployees when Direct Recruitment takes place.

3) Preparation of Promotion Panels/Panel Reports andrelated correspondence.

4) (a) Proposals for grant of benefit of higher grade under

GO74(P) and related work(b) Forwarding of proposals of G.O.74/G.O.111(P) and

related work.

5) Preparation and circulation of Seniority lists ofemployees in Circle/Division seniority and relatedcorrespondence.

6) Proposals for appointments of dependents of thedeceased employees and related correspondence and

MMB correspondence.

7) Forwarding of proposals related with caste validityand related correspondence.

8) Confirmation/Regularization of employees.

9) Medical Reimbursement proposals/Proposals forgrant of various advances to employees.

10) Preparation of Transfer Proposals and related work.

11) Condonation of Time barred T.A./LTC claims processing and related work.

12) Vacancy position and related work.

13) Departmental Examinations and related work.


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14) G.O.162 (P) cases and correspondence.

15) Scholarship and related correspondence.

16) Submission of various information to higher offices.17) Any other work assigned from time to time by

Asstt.Manager (P)/ Jr.Manager (P)/Superior.


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Lower Division Clerk(GAD)-I

1) Outward of Tapal and related work.

2) Maintenance of Stamp Account Register.

3) Procurement and distribution of Uniform cloth/RainySeason Materials Maintenance of relevant records.

4) Reimbursement of stitching charges/claims.

5) Any other work assigned from time to time byAsstt.Manager (P)/ Jr.Manager (P)/Superior.


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Lower Division Clerk(GAD)-II

1) Inward of daily Tapal and distribution.

2) Purchase of stationery and distribution thereof andmaintenance of records.

3) Distribution of Identity cards/related work.

4) Any other work assigned from time to time by

Asstt.Manager (P)/ Jr.Manager (P)/Superior.


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Lower Division Clerk (GAD)-III

1) Pay Bill related work of Circle Office Staff.

2) Recoveries of various advances/Co-op.Society/L.I.C./Statutory Claims etc.

3) T.A./L.T.C. and other Claims and related work.

4) Maintenance and updation of Service Books ofemployees of Circle office and related work.

5) CPF/Gratuity Nominations correspondence.

6) Reimbursement of Mobile bills/Telephone bills.

7) Drawl of increments and pay fixation cases.

8) Calculation of Income Tax and other Statutory duesetc. and related work.

9) Leave Cases and correspondence thereon.

10) To assist Head Clerk in various matters.

11) Any other work assigned from time to time byAsstt.Manager (P)/ Jr.Manager (P)/Superior.


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12) To process and deal with the cases of DisciplinaryAction cases, to forward appeals to variousauthorities in the cases of disciplinary action.

13) The work related to grant of benefit underG.O.74/111(P).

14) Confidential Correspondence.

15) Attending LAQ/LCQ pertaining to GAD andmaintaining its Register.

16) Visits to Sub-Division Offices and co-ordinate

activities of GAD for redressal of grievances.

17) Submission of various information on GAD matters tohigher offices.

18) Maintenance of Roster Register, collection andforwarding of various information related to B.C.R. onvarious subjects to Circle/Zone/ Corporate Office.

19) Attending complaints of employees/Unions andarranging Grievance committee meetings. Redressalof grievances pertaining to service/ policy/monetarymatters of employees.

20) Compliance of Inspection reports and Audit paras.

21) Pay Bills/supplementary Bills/T.A. Bills/O.T. Billsand related work. Settlement of other monetary

claims of staff.

22) Final settlement of claims ofretired/terminated/deceased employees and relatedwork.


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23) Issue of various kinds of leave orders/incrementorders/pay fixation orders/leave encashment/LTCetc.

24) Co-ordinate activities of Uniform Cloth/Rainy Seasonmaterial and distribution thereof.

25) Procurement and co-coordinating stationary supplyand distribution thereof.

26) Engagement of Apprentice and related work.

27) Any other work assigned by Ex. Engineer(Dist.)/Superior from time to time.


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Statement B

Work Norms for Division Office

Junior Manager(P) (where post of Jr.Manager & Head Clerk are sanctioned)

1) Overall supervision of GAD work of Division Office

2) Tapal marking and compliance thereon

3) Direct Recruitment work of Pay Group-IV categoryand related matters

4) Departmental Promotions of Pay Group-IV categoryand related work

5) To render guidance to the Competent SelectionCommittee on Direct Recruitment and Promotionsmatters.

6) Preparation of Panel Reports for DirectRecruitment/Departmental Promotions and custody

thereof.

7) Transfer, posting of Pay Gr.III & IV employees withinDivision and related work

8) Maintenance of C.Rs. & custody and communicationof adverse remarks/overall grading to employees.

9) To assist the Ex.Engr.(Dist.) in procedural matters of

processing the cases arising out of conduct ofDisciplinary Action/Appeal Cases.

10) To process and deal with the cases of DisciplinaryAction and Appeals and to forward to variousauthorities.


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11) Confidential Correspondence.

12) Attending LAQ/LCQ pertaining to GAD andmaintaining its Register.

13) Maintenance of Roster Register, collection andforwarding of various information related to B.C.R. onvarious subject to Circle.

14) Attending the complaints of Unions and arrangingGrievance committee meetings.

15) Attestation of entries of Service Books of Pay Gr.IV

employees.

16) Engagement of Apprentices and related work.

17) Visit to Sub-Divisional Offices for redressal ofgrievances of employees.

18) Processing and forwarding of proposals forappointments/MMB of the cases of dependents of

deceased employees.

19) Court cases pertaining to GAD matters and relatedwork.

20) Submission of various information to Circle, Zone andHead Office.

21) Dealing with the cases of caste validity.

22) Seniority and related correspondence.

23) Resignation and V.R.S. proposals and related work.

24) Any other work assigned by Ex. Engineer(Dist.)/Superior from time to time.


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Statement C


Head Clerk

(where post of Jr.Manager & Head Clerk are sanctioned)

1) Confirmation and regularization of Pay Gr.IVemployees.

2) Property Returns and Scrutiny.

3) Extending the benefit of higher grade benefit underG.O.74/G.O.111(P).

4) Maintenance of Roster Register, collection andforwarding of various information related toBackward Class communities on various subjects toCircle.

5) Compliance of Inspection Report and Audit paras.

6) Settlement of claims ofretired/resigned/terminated/deceased employees.

7) To deal with Pay Bills/SupplementaryBills/T.A.Bills/O.T.Bills and other monetary claims ofstaff.

8) Dealing with Issue of leave orders/incrementorders/pay fixation orders/leave encashment/LTCetc.

9) Issue of Uniform Cloth/Rainy Seasonmaterial/Stationary etc.

10) Maintenance of various Registers & updation.


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11) Absorption of Supernumerary Line Helpers/VeejSevak etc..

12) Any other work assigned by Jr.Manager(P)/Superiorfrom time to time.


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Upper Division Clerk(GAD) I

1) Staff sanction of the Division and relatedcorrespondence

2) To assist the Jr.Manager (P) in the work of DirectRecruitment and Promotions.

3) Submission/finalization of G.O.74/111(P) proposalsand related correspondence

4) Maintenance of Roster Registers and updation.

5) Preparation of proposals of dependents of deceasedemployees for employment on compassionategrounds and related correspondence under C.S.28.

6) Preparation and submission of variousmonthly/quarterly/six monthly/ annual returns.

7) Engagement of apprentices, maintenance of requiredregisters and submission of reports thereof.

8) Preparation of proposals for Regularization,Confirmation of employees.

9) To deal with Court cases of GAD matters and relatedcorrespondence.

10) Circulation of Seniority Lists of Pay Gr.IV categoryand related correspondence.

11) Medical exam and allied correspondence at the time

of appointment of employees under DirectRecruitment.

12) Verification of Caste Validity Certificates and related

correspondence of employees.

work norms

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