Welcome To the Bureau for Management

October 17, 2012

The Bureau for

Management

• The Bureau for Management (M) provides a range of services

to the Agency in support of its development mission. These

include managing the operational budget, performance

monitoring, financial management, acquisition and assistance,

space planning, information technology, and business process

review services for the Agency.

Mission

To combine analytical expertise with excellent

strategic management and delivery of

a range of operational resources worldwide to

provide the best value possible for the

Agency.

Vision

Streamlined, unified management and delivery

of operational resources to support the

Agency’s critical mission needs domestically

and overseas.

Key Activities

• Centralize and integrate the management and administration of Agency

goods and services worldwide. Provide strategic analysis, policy, guidance

and compliance; oversight and evaluation of contracts and grant awards;

connectivity and mobility through information technology; management

of property, facilities, records, travel, and transportation; and accounting,

financial controls, and compliance. Direct and support reform efforts with

an emphasis on proactive strategy, policy enforcement, and systems

modernization.

Customer Code

• M Bureau Employees: Make sure that employees understand M Bureau vision,

mission, and strategy and processes and are motivated to support these in a

maximally productive and innovative way.

• Other USAID Bureaus: Collaborate seamlessly to deliver results that reflect a

unified Agency working together to achieve our mission, goals and objectives.

• The Administration: Support and comply with Administration initiatives, guidance

and requirements.

• Congress: Provide requested information about our activities and their oversight.

• The Public: Provide information proactively, transparently and accessibly about

our organization and activities.

Customer Service

Performance Standards

• Timely: We promise to deliver our services in the agreed-upon timeframe, and if

we cannot, we promise to negotiate with you a deadline that we can meet.

• Quality: We promise to deliver quality goods, services and information in a

manner that is both useful and accessible.

• Comprehensive: We promise that our response will be comprehensive to address

your needs within our operational scope. If we are not the provider you need, we

will locate the appropriate party to serve your needs, put you in touch with them,

and remain accessible in the event you require further assistance.

Five Unique Offices...One Shared Belief:

"Operational Excellence Through Customer Service"

a.k.a.

"The Customer Code"

M/CIO

M/OAA

M/MPBP M/MS

M/CFO

Bureau for

Management Branches

M

AA/M

M/CIOM/CIO/OCIO

M/CIO/PAD

M/CIO/PAD/PCM

M/CIO/PAD/AM

M/CIO/PAD/BCIP

M/CIO/IPM

M/CIO/IPM/PQM

M/CIO/IPM/ECM

M/CIO/IPM/EM

M/CIO/ITO

M/CIO/ITO/SD

M/CIO/ITO/IO

M/CIO/ITO/DA

M/CIO/ITSD

M/CIO/ITSD/PM

M/CIO/ITSD/KM

M/CIO/ITSD/CS

M/CIO/IA

M/CIO/IA/CRM

M/CIO/IA/SO

M/CIO/IA/VV

M/OAA

M/OAA/OD

M/OAA/DCHA

M/OAA/EGAT

M/OAA/GH

M/OAA/GRO

M/OAA/T

M/OAA/CAS

M/OAA/POL

M/OAA/EVAL

M/OAA/COPP

M/CFO

M/CFO/ICFO

M/CFO/FS

M/CFO/CAR

M/CFO/CAR/AST

M/CFO/WFS

M/CFO/WFS/CT

M/CFO/CMP

M/CFO/P

M/CFO/APC

M/CFO/FPS

M/MS

M/MS/OD

M/MS/HMD

M/MS/TT

M/MS/IRD

M/MS/OMD

M/MPBP

M/MPBP/POL

M/MPBP/BUD

M/MPBP/PERF

M/MPBP/AMD

Assistant to the

Administrator (AA/M)

• Through the leadership provided by the Assistant to the Administrator, the

Bureau for Management provides “Operational Excellence through the

Delivery of Mission-Critical Goods and Management Services.” It serves

as the Agency’s principal advisor for management and administration,

supporting operations worldwide. AA/M ensures the integrity of

information, financial, acquisitions, and logistical support systems that

enable the implementation of Agency programs worldwide. The office

directs reform efforts with emphasis on proactive strategy, policy

enforcement, and systems modernization.

Office of Management Policy,

Budget, and Performance

(M/MPBP)

• Supports the Assistant to the Administrator directly

by providing analysis, policy guidance, performance

monitoring and budget leadership. Responds to

Congressional inquiries and prepares senior Agency

officials to testify before Congress concerning

management issues. Ensures compliance with related

legislative directives.

Office of Management Policy,

Budget, and Performance

(M/MPBP)

• Policy Division (M/MPBP/POL)

• Budget Division (M/MPBP/BUD)

• Performance Division (M/MPBP/PERF)

• Administrative Management Division (M/MPBP/AMD)

Office of Management, Policy,

Budget, and Performance

M/MPBP

M/MPBP/POL

M/MPBP/BUD

M/MPBP/PERF

M/MPBP/AMD

Office of Acquisition and

Assistance (M/OAA)

• Responsible for providing stewardship of taxpayer funds

through the management, evaluation and awarding of USAID

awards, which include contracts, grants, cooperative

agreements and other tools that serve to deliver foreign

service. Priorities include creating award packages that attract

development partners, negotiating goods and services, and

efficiently secures and allows the Agency to administer

awards that meet the development mission.

Office of Acquisition and

Assistance (M/OAA)

• Office of the Director (M/OAA/OD)

• Democracy, Conflict Resolution & Humanitarian Assistance Division (M/OAA/DCHA)

• Economic Growth, Agriculture & Trade Division (M/OAA/EGAT)

• Global Health Division (M/OAA/GH)

• GDA, Regional & Other Division (M/OAA/GRO)

• Transportation Division (M/OAA/T)

• Cost, Audit and Support Division (M/OAA/CAS)

• Policy Division (M/OAA/POL)

• Evaluation Division (M/OAA/EVAL)

• Compliance and Oversight of Partner Performance Division (M/OAA/COPP)

Office of Acquisition and

Assistance

M/OAA

M/OAA/OD

M/OAA/DCHAM/OAA/EGAT

M/OAA/GH

M/OAA/GROM/OAA/T

M/OAA/CAS

M/OAA/POLM/OAA/EVAL

M/OAA/COPP

Office of the Chief

Information Officer (M/CIO)

• Responsible for Agency’s information resources management and

ensures connectedness and mobility for all Agency customers.

Priorities include providing advanced technology to improve day-

to-day operations as well as response to crisis, disasters and

humanitarian assistance situations. Aims to modernize IT

infrastructure, support organizational efficiencies, and ensure

compliance with U.S. government-mandated IT reforms.

Office of the Chief

Information Officer (M/CIO)

• Immediate Office of the CIO

(M/CIO/OCIO)

• Planning & Administration Division

(M/CIO/PAD)

o Program and Contract Management Branch

(M/CIO/PAD/PCM)

o Acquisition Management Branch (M/CIO/PAD/AM)

o Budget and Capital Investment Planning Branch

(M/CIO/PAD/BCIP)

• Information and Process Management

Division (M/CIO/IPM)

o Process and Quality Management Branch

(M/CIO/IPM/PQM)

o Enterprise Change Management Branch (M/CIO/IPM/ECM)

o

• IT Operations Division (M/CIO/ITO)

o System Development Branch (M/CIO/ITO/SD)

o Infrastructure/Operations Branch (M/CIO/ITO/IO)

o Database Administration Branch (M/CIO/ITO/DA)

• IT Service Delivery Division (M/CIO/ITSD)

o Project Management Branch (M/CIO/ITSD/PM)

o Knowledge Management Branch (M/CIO/ITSD/KM)

o Client Services Branch (M/CIO/ITSD/CS)

• Information Assurance Division (M/CIO/IA)

o Compliance and Risk Management Branch (M/CIO/IA/CRM)

o Security Operations Branch (M/CIO/IA/SO)

o Validation and Verification Branch (M/CIO/IA/VV)

Office of the Chief

Information Officer

M/CIOM/CIO/OCIO

M/CIO/PAD

M/CIO/PAD/PCM

M/CIO/PAD/AM

M/CIO/PAD/BCIP

M/CIO/IPM

M/CIO/IPM/PQM

M/CIO/IPM/ECM

M/CIO/IPM/EM

M/CIO/ITO

M/CIO/ITO/SD

M/CIO/ITO/IO

M/CIO/ITO/DA

M/CIO/ITSD

M/CIO/ITSD/PM

M/CIO/ITSD/KM

M/CIO/ITSD/CS

M/CIO/IA

M/CIO/IA/CRM

M/CIO/IA/SO

M/CIO/IA/VV

Office of the Chief Financial

Officer (M/CFO)

• The M/CFO’s mission is to establish and maintain

sound financial management practices which

advance the Agency’s mission, goals and objectives.

This is achieved through the collection and

distribution of financial information, advisory and

analytical services to the Agency, partners and other

constituents.

Office of the Chief Financial

Officer (M/CFO)

• Immediate Office of the CFO (M/CFO/ICFO)

• Financial Systems Division (M/CFO/FS)

• Central Accounting and Reporting Division (M/CFO/CAR)

• Washington Financial Services Division (M/CFO/WFS)

o Credit Team (M/CFO/WFS/CT)

• Cash Management and Payment Division (M/CFO/CMP)

• Payroll Division (M/CFO/P)

• Audit, Performance and Compliance Division (M/CFO/APC)

• Financial Policy and Support Division (M/CFO/FPS)

Office of the Chief Financial

Officer

M/CFO

M/CFO/ICFO

M/CFO/FS

M/CFO/CARM/CFO/CAR/AST

M/CFO/WFS

M/CFO/WFS/CT

M/CFO/CMP

M/CFO/P

M/CFO/APC

M/CFO/FPS

Office of Management

Services (M/MS)

• Worldwide oversight and management of the Agency

infrastructure, including real property and asset management,

facilities maintenance, travel, and transportation of goods and

effects. Priority issues include consolidation of USAID and

Department of State Support Services; International

Cooperative Administrative Support Services (ICASS);

domestic and overseas space management; and continuity of

operations planning.

Office of Management

Services (M/MS)

• Office of the Director (M/MS/OD)

• Headquarters Management Division (M/MS/HMD)

• Travel and Transportation Division (M/MS/TT)

• Information and Records Division (M/MS/IRD)

• Overseas Management Division (M/MS/OMD)

Office of Management

Services

M/MS

M/MS/OD

M/MS/HMD

M/MS/TT

M/MS/IRD

M/MS/OMD

Legend

* Organizational information - ADS Chapter 101: Agency Programs and Functions