workforce performance committee · 8/5/2020 · southern technical college, tampa medical...

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Wednesday, August 5, 2020, 9:00 AM ZOOM Meeting

Workforce Performance Committee

Agenda

I. Welcome and Roll Call ............................................................................. Rick Bennett, Chair

II. Pledge of Allegiance ........................................................................................ Tom Aderhold

III. Public Comments

IV. Action/Discussion Items

1. Approval of Minutes – November 6, 2019 Workforce Solutions Committee Mtg. ..... Page 2 2. Approval of Minutes – May 6, 2020 Workforce Solutions Committee Mtg. ............... Page 8 3. Approval of Minutes – May 20, 2020 One-Stop Committee Mtg. ............................ 2 4. Approval of Training Programs ...................................................... Melissa Carroll, Page 17

V. Information Items/Programs Update

1. PY 19-20 Workforce Performance Strategic Goals Update ............. Juditte Dorcy, Page 19 2. One Stop Operator Update ............................................................. Dan McGrew, Page 28 3. Training Vendor Outcome Report PY 19-20 .................................. Chad Kunerth, Page 30 4. Negotiated Federal Performance Goals ........................................ Chad Kunerth, Page 35 5. Summer Job Connection 2020 Update ........................................ Jennifer Wilson, Page 37 6. R3 Rapid Response Recovery Update ........................................... Don Shepard, Page 39 7. National Dislocated Worker Grant .................................................. Juditte Dorcy, Page 40 8. United Way Suncoast Grant Award ................................................. Juditte Dorcy, Page 41

VI. Reports – Industry Insights a. Economic Development .............................................................................. Lindsey Kimball b. Education.......................................................................................... Conchita Canty-Jones c. Other Industry Sectors ........................................................................ Committee Members

VII. Future Business

VIII. Adjournment

IX. Next Workforce Performance Committee Meeting: November 4, 2020

2 | Workforce Performance Committee Meeting - August 5, 2020

Action Item # 1 Workforce Solutions Committee Meeting Minutes

November 6, 2019

CareerSource Tampa Bay Minutes of Workforce Solutions Committee Meeting

Date: November 6, 2019. Location: CareerSource Tampa Bay Office, 9215 N. Florida Ave., Ste. 101, Tampa, FL

Call to Order: Michael Ramsey called the meeting to order at 9:00 a.m. There was a quorum present with the following Workforce Solutions Committee members participating. Members in Attendance In Person: Robert Coppersmith and Michael Ramsey.

Via Phone: Michael Bach and Yanina Rosario. Members not in attendance Benjamin Hom, Lindsey Kimball, and Earl Rahn.

Staff Present Juditte Dorcy, Doug Tobin, Anna Munro, Chad Kunerth, Christina Witt, Dan Schneckenburger, Tammy Stahlgren, Melissa Carroll and Hector Huertas. County Liaison Kenneth Jones Others Present James Randolph Public Comments There were none.

The agenda items are listed in the order of discussion.

►Indicates Committee Action □ Indicated Action needed

Action/Discussion Items ► Action Item #1 - Approval of Minutes – August 7, 2019

• A motion to approve the minutes of the August 7, 2019 Workforce Solutions Committee Meeting

o Motioned: Robert Coppersmith o Seconded: Yanina Rosario

• There was no discussion. The motion carried.

► Action Item #2 – Approval of Training Vendors Director Anna Munro reviewed the action item covering the following training vendors:

Workforce Performance Committee Meeting - August 5, 2020 | 3

Current Application threshold criteria per the Eligible Training Provider Policy are as follows: • Limit new training providers/new training programs to a maximum of 12 enrollments until

performance is established, • Limit training programs to those with a minimum entry level wage rate of $14.63 per hour

(based on annual regionally adjusted wage rate).

Connecticut School of Broadcasting has a license from the Commission for Independent Education. Connecticut of School of Broadcasting will start reporting to the Florida Education and Training Placement Information Program (FETPIP), which is a data collection and consumer reporting system established by Florida Statutes Section 1008.39 to provide follow-up data on former students and program participants who have graduated, exited or completed public education or training. Knowledge Quest Education Solutions dba Learning Alliance Corporation has a license from the commission for Independent Education. Learning Alliance will start reporting to the FETPIP for the 2018-2019 year. Manatee Technical College is a post-secondary adult, career and technical education center located in Manatee County.

1. Connecticut School of Broadcasting (ID# 2826) 2. Knowledge Quest Education Solutions dba Learning Alliance Corporation (ID# 5422) 3. Manatee Technical College • A motion to approve each of the aforementioned training vendors, as an

approved training vendor for LWDB 15. o Motioned: Robert Coppersmith o Seconded: Michael Bach

• There was no further discussion. The motion carried.

► Action Item #3 – Approval of Training Programs Director Munro presented the action item.

Current Application threshold criteria per the Eligible Training Provider Policy are as follows:

• Limit new training providers/new training programs to a maximum of 12 enrollments until performance is established.

• Limit training programs to those with a minimum entry level wage rate of $14.63 per hour (based on annual regionally adjusted wage rate.

Concorde Career Institute charges $48,486 for their course. CSTB staff noted that students are presented all options to allow them to choose their preference. Current policy does not use a cost basis to restrict the training from being included as an approved training program. The current grant limit per student is $5,000, with the student responsible for the balance of the course fee. Most students will choose the higher cost training program at the private schools because it is an easier entry.

• There was a motion to split the approval of training programs, into 3 separate

motions. The three new proposed motions would be based upon: 1) The programs listed in white who meet the minimum wage and minimum

completion rate.


2) The programs in orange that do not meet the minimum entry level wage rate.

3) The programs in salmon that did not meet the completion rate of 70%.

o Motioned: Robert Coppersmith o Seconded: Yanina Rosario

• The motion carried.

• 1) A motion to approve all the training programs listed in white, they meet the

minimum entry level wage rate and the minimum completion rate:

o Motioned: Robert Coppersmith o Seconded: Michael Bach


• 2) A motion to approve all the training programs listed in orange, they do not

meet the minimum entry level wage rate, but do meet the completion rate.

o Motioned: Robert Coppersmith o There was no second. (There were three nays, Robert Coppersmith,

Michael Bach, and Michael Ramsey.)

• The motion failed.

• 3) A motion to approve all the training providers listed in salmon, they meet the completion rate of 65% or above, and they do meet the minimum wage rate.

(There was a pre-motion discussion which led to the lowering of the required completion rate from 70% to 65%).

o Motioned: Robert Coppersmith o Seconded: Michael Bach


□ The Committee recommended pulling course names by SOC code. CSTB staff will

research average wage rate data to assure the data is correct for all the training programs. CSTB will eliminate the anticipated wage rates and use actual wage rates at placement.

□ It was recommended that if after reviewing the wage rate data, that CSTB review each

program for changes that could include or exclude a program and provide an updated list of approved programs. They will be approved by the WFS Committee, to be presented to the full Board.

Information Items Information Item # 1 - USDOL/DEO Compliance Review Update by Anna Munro (Refer to page 15 of the November 6, 2019 Workforce Solutions Committee Agenda Packet) A full summary of the time line for the compliance review can be found in the agenda packet. The most recent update occurred on October 23, 2019.


There was no discussion.

Information Item # 2 - Workforce Solutions Strategic Goals Update for July, 2019 through September, 2019. Updated by Juditte Dorcy (Refer to page 16 of the November 6, 2019 Workforce Solutions Committee Agenda Packet)

Goal l: Provide Employers with a Skilled Workforce • Objective 1: Provide workforce resources to employers.

o 12 job Orders o 0 EWT and IWT o 2 QRT and/or OJT

Currently we are redesigning our Professional Talent of Tampa Bay service delivery flow to better align with the industry.

• Objective 2: Identify training opportunities for targeted occupations. (Refer to the Agenda packet for specific breakdown in numbers).

o Created a Director of Development position to identify appropriate grant opportunities for our region.

o Currently exploring potential grant opportunities that align with CSTB’s vision and mission.

• Objective 3: Develop Labor Market Information

(Refer to page 16 of the November 6, 2019Workforce Solutions Committee Meeting Agenda)

o IT Skills Gap Analysis Report: tampabaygapanalysis.com/it.html o Manufacturing Skills Gap Analysis Report:

tampabaygapanalaysis.com/manufacturing.html. o Financial & Shared Services Skills Gap analysis Report:

tampabaygapanalysis.com/finance.html. No discussion occurred.

• Objective 4: Develop a Regional Targeted Occupation List.

2019-2020 RTOL List: https://www.careersourcetampaybay.com/wp-content/uploads/2019/10/R15-LT-Program-Year-2019-20 Revised 9.24.19-1.pdf

Goal II: Develop Effective Employer Based Workforce Programs. (Refer to page 17-18 of the November 6, 2019 Workforce Solutions Committee Agenda Packet)

• Objective 1: Increase participation in the On-the-Job Training (OJT) and Paid Work Experience (PWE) Programs.

o On November 5, 2019 we had our second cohort for Paid Work Experience, we had 33 youths participate and 7 employers. We did 28 placements yesterday and for those who did not receive placement we are working with employers for placements. This event was a huge success. 29 new PWE enrollments.

• Objective 2: Encourage Employer involvement in the Local Employed Training (EWT) and Incumbent Worker Training (IWT) programs. We are finalizing our IWT procedures, online application, intake packet and IWT Agreement and launch is scheduled for mid-November. We have several employers interested in this program.

• Objective 3: Connect employers with the Florida Flex Program administered by CareerSource Florida.


• Objective 4: Encourage employer participation in the internship and apprenticeship programs. Summer Job Connection 2020 Update

o Goal to serve 1,500 Youth ages 16-24. o Paid Work Experience program earing $11 per hour, working maximin 24 hours

per week and working 6 weeks.

Goal III: Effectively Market and Brand Services and Programs. (Refer to page 20 of the November 6, 2019 Workforce Solutions Committee Agenda Packet)

• Develop innovative strategies and outreach materials to market various programs. Information Item # 3 Performance Dashboard Report by Chad Kunerth (Refer to page 21 of the November 6, 2019 Workforce Solutions Committee Agenda Packet) Highlights given: WIOA Adult 56 Exits WIOA Adult Average Wage $18.32 WIOA Adult Median Wage was $17.13 WIOA DW 58 Exits WIOA DW Average Wage $28.42 WIOA DW Median Wage $24.30 WIOA Youth 23 Exits WIOA Youth Average Wage $15.34 WIOA Youth Median Wage $12.95 Information Item # 4 Summer Job Connection (SJC) 2020 Update by Juditte Dorcy and Jennifer Wilson (Refer to page 22 of the November 6, 2019 Workforce Solutions Committee Agenda Packet) Jennifer Wilson was introduced as the new Summer Job Connection Coordinator. Goal to serve 1,500. We expanded the Youth ages 16-24. Paid Work Experience program earing $11 per hour, working maximin 24 hours per week and working 6 weeks. January 6, 2020 Program application launches for Youth and employers. June 8-15, 2020 Youth Summit Events June 15-July 24, 2020 SCJ Career Special conduct onsite bi-weekly monitoring. July 24, 20202 participants last day of work. Information Item # 5 Training Program Updates by Anna Munro (Refer to page 23 of the November 6, 2019 Workforce Solutions committee Agenda Packet) Altierus Career College reported changes to their programs. See Information Item for specific changes. CSTB requires training vendors to submit updated performance costs and data worksheets to report changes within approved training programs. Information Item # 6 Training Vendors Outcome Report by Chad Kunerth (Refer to page 25 of the November 6, 2019 Workforce Solutions Committee Agenda Packet) This report represents Quarter 1. This report covers completers for that period. It is still early to receive all the placement numbers so this is why you see a lot of 0’s on the report. Once a person completes training, they have 180 days for placement to count as performance. There is a lot of placement data to come. 29 programs that are meeting 1 criterion, 10 Programs that are meeting 2 criteria, 6 programs meeting 3 of the criteria and 12 programs are not meeting any of the criteria’s. Criteria means 70% Placement, 70% completion rate and average wage at her above $14.63. No additional discussion occurred.


Reports – Industry Insights Education Mr. Ramsey reported that HCC and the school district is working with Leak College access network on a couple different challenges one of them being Soft Skills. We are trying to come up with a standard set of essential importability skills also called soft skills when people don't like use that term anymore. Programs come to kind of make sure that you know the students that are exiting our technical training programs have those essential skills as well because the technical skills can get them employed, they'll soft skills keep them employed, so we're really, you know, really dominant to do an inventory of what we offer at each of our perspectives institutions and trying to match that with what industry is saying is the most prevalent that they're seeing shortcomings in at this time so excited about that work we're also working with the Tampa Bay partnership. Economic Development No updates given Other Industry Sectors Paycheck for Patriots Job Fair for Veterans is scheduled for November 7, 2019. We have 35 employers signed up to attend. This event has been promoted extensively by the Marketing department so we are expecting a great turnout. USAA Cisco and Spectrum sponsored this event. CSTB is working with Big Ben Power Plant. They are going to convert their last coal powered turbine at Bib Ben to natural gas. This customer is looking to hire 1,000 people to perform this task. We will be involving TECO, they have safety video’s that their employers will have to review either on their own or potentially Future Business Adjournment The meeting was adjourned at approximately 9:55 a.m. Minutes submitted by Tammy Stahlgren – Administrative Services Coordinator.


Action Item # 2

Workforce Solutions Committee Meeting Minutes May 6, 2020

CareerSource Tampa Bay Minutes of Workforce Solutions Committee Meeting

Date: May 5, 2020 Location: Zoom Meeting

Call to Order: Ben Hom called the meeting to order at 9:06 a.m. There was not a quorum present, with the following Workforce Solutions Committee members participating. Members in Attendance Benjamin Hom and Michael Bach.

Members not in attendance Robert Coppersmith, Lindsey Kimball, Earl Rahn and Yanina Rosario.

Staff Present Juditte Dorcy, Jody Toner, Doug Tobin, Anna Munro, Chad Kunerth, Christina Witt, Dan Schneckenburger, Fadhail Ibraheem, Jennifer Wilson, Tammy Stahlgren and Melissa Carroll. County Liaison Kenneth Jones. Others Present There were none. Public Comments There were none.

The agenda items are listed in the order of discussion.

►Indicates Committee Action Indicated Action needed

Action/Discussion Items – There was not a quorum present. No action could be taken. ► Action Item #1 - Approval of Minutes – November 6, 2019

No discussion

► Action Item #2 – Training Vendor Performance Moratorium (Refer to page 8 of the May 6, 2020 Workforce Solutions Committee Agenda Packet) No action could be taken because we did not achieve quorum. ► Action Item #3 – PY 20-21 Workforce Performance Strategic Goals (Refer to page 9 of the May 6, 2020 Workforce Solutions Committee Agenda Packet) No action could be taken because we did not achieve quorum.

Information Items


Information Item #1 - Workforce Solutions Strategic Goals Update for January 2020 – March 2020 updated by Juditte Dorcy (Refer to page 12 - 17 of the May 6, 2020 Workforce Solutions Committee Agenda Packet)

Juditte Dorcy provided an overview of the Workforce Strategic Goals for the period January 2020 – March 2020. Goal l: Provide Employers with a Skilled Workforce

• Objective 1: Provide workforce resources to employers. o 10 job Orders o 1 EWT and IWT o 1 QRT and/or OJT

We are anticipating employers are going to take interest in our programs as it will be a great benefit to them as they move forward in building their workforce in the coming months. We will be doing additional marketing to the business community about the programs we have to offer. Professional Talent of Tampa Bay will be providing Zoom workshops led by HR Professionals. Fox 13 did a story with Indira Chambers (CSTB) on best practices as well on what to do when you have an interview virtually. We are putting together a series of six workshops and will finalize the schedule next week. For more information contact Indira Chambers. [email protected]

Our in-house recruitments have been impacted because of COVID 19. We are working on how we are going to continue this virtually. The Business Team has been working on updating Hot Jobs and posting them on the website. July 22, 2020 Senator Janet Cruz Job Fair. This is currently scheduled as an in-person Job Fair. We will stay in contact with her office to see if this changes because of COVID and social distancing. Consortiums Life Science/Healthcare Consortium scheduled for June 6, 2020- Virtually Information Technology Consortium scheduled for June 11, 2020- Virtually

Objective 2: Identify training opportunities for targeted occupations We are going to be doing a State of the Workforce Employer Survey. We've been working with our consultant to fine-tune the questions. This should launch later this month. It'll be out for a 30-day period, so we'll be able to come back and provide a very updated real-time analysis of what employers are saying in Hillsborough County. This will allow us to develop programs to meet their needs.

Discussion occurred about what are we doing to connect or assist college graduates. We are working with Tampa Bay Tech and have expanded our virtual job fairs. We are also connecting with graduates via our PPT Program and the Summer Job Connection Program.

Goal II: Develop Effective Employer Based Workforce Programs. (Refer to page 14-16 of the November 6, 2019 Workforce Solutions Committee Agenda Packet) Objective 1: Increase participation in the On-the-Job Training (OJT) and Paid Work Experience (PWE) Programs.


There's a federal restriction and it is written into our policy that for any of these companies that have had displacement furlough layoffs, we are restricted from working with them under an OJT unless there's a federal waiver, and there has been no federal waiver at this time so we've had to move in the direction of paid work experience.

Summer Job Connection 2020 Update CSTB is looking into a Career Exploration program design in lieu of the the traditional Summer Job Connection Paid Work Experience program design due to COVID 19 challenges.

Employer Survey Results We are reporting on the overall level of effectiveness in meeting employer needs, a total of 32 responses received and the we overall rating was 75%. Goal III: Effectively Market and Brand Services and Programs. (Refer to page 16 of the May 6, 2020 Workforce Solutions Committee Agenda Packet) No discussion. Information Item # 2 – PowerPoint Presentation update given by Jody Toner (Refer to page 18-37 of the May 6, 2020 Workforce Solutions Committee Agenda Packet) The COVID – 19 has impacted the local economy impacting our business community and our vital industries such as agriculture, tourism, and hospitality. Jody Toner highlighted STW and National Unemployment Trends and some of our newest recruitment materials, programs, and services. These resources can be found on our website, featured in our CSTB COVID – 19 Toolkit, and are shared with training providers, partners and key stakeholders. Information Item # 3 Performance Dashboard Report by Chad Kunerth (Refer to page 54 of the May 6, 2020 Workforce Solutions Committee Agenda Packet) The following highlights given: Individuals served has increased 46%. The majority of that increase is found in the Self-Assisted Category. The number of employed is smaller but that was expected. Wages have increased in all the categories except for adult median wage, which was down 83%.

Information Item # 4 Training Vendor Outcome Report – Update given by Chad Kurnerth (Refer to pages 55- 59 of the May 6, 2020 Workforce Solutions Committee Agenda Packet) This report is a snapshot of our performance through the third quarter. There are 112 different programs. 25 programs on the list have not met any of the metrics. 30 of them have met one metric, and 40 of them met two metrics, and 17 have met all three metrics.

Reports – Industry Insights Education No updates given. Economic Development No updates given. Future Business


The Workforce Solution Committee sunsets at the end of PY 19-20 and merges into the newly formed Workforce Performance Committee effective July 1, 2020.

Adjournment The meeting was adjourned at approximately 10:43 a.m. Minutes submitted by Tammy Stahlgren – Administrative Services Coordinator


Action Item # 3

One-Stop Committee Meeting Minutes May 20, 2020

CareerSource Tampa Bay

One-Stop Committee Minutes Date: May 20, 2020 Location: ZOOM Meeting Call to Order Chair Tom Aderhold called the meeting to order at 9:02 a.m. There was a quorum present with the following One-Stop Committee members participating. Committee Members in Attendance Tom Aderhold, Leerone Benjamin, Ryan Buckthorpe, Richard Cranker, Marcella Blanchett (representative for Mireya Hernandez), John Howell and Paul Orvosh. Committee Members Not in Attendance Stephanie Brown-Gilmore and Elizabeth Gutierrez. Staff John Flanagan, Juditte Dorcy, Jody Toner, Anna Munro, Christina Witt, Dan Schneckenburger, Chad Kunerth, Jennifer Wilson, Melissa Carroll and Tammy Stahlgren. BOCC Liaison Kenneth Jones Others in attendance Dan McGrew. One Stop Operator Dynamic Workforce Solutions Public Comments There were none.

The agenda items are listed in the order of discussion. ► Indicates Committee Action □ Indicates Action Needed

Action Items ► Action Item #1 Approval of Minutes - February 19, 2020 One Stop Committee Meeting

• A motion to approve the minutes of the February 19, 2020 One Stop Committee meeting minutes was made by:

o Motioned: Paul Orvosh o Seconded: Dr. Ginger Clark

• The motion passed unanimously.

► Action Item #2 PY 20-21 Workforce Performance Strategic Goals Juditte Dorcy reviewed goals for the newly formed Workforce Performance


Committee. There was a brief discussion on how we are going to be measuring the goals and what metrics will be used.

• The state has established measures for attaining specific goals. • There will be goals that we set within each department based on budget and

based on objectives coming with additional initiatives. • KPI indicators – recommendation was discussed to enhance the existing

dashboard so they would be very easy to understand. We agreed to establish percent of goal achievement into the metrics where appropriate.

• A motion to approve PY 20-21 Workforce Performance Strategic Goals.

o Motioned: Dr. Ginger Clark o Seconded: Paul Orvosh

The motion passed unanimously. Discussion about Space Florida occurred Tom Aderhold attended via zoom a meeting being held in south Florida promoting the state's resources available to support the new military command center. What really resonates with CSTB, HCC and any other of our college or university platforms was that they really made a big deal about generating a talent pipeline and having money to pump into training facilities and that could include local workforce boards. There was a gentleman down there that oversees everything that is academically related to developing work skills. Additionally, Space Florida has huge sums of money, about $358 million in their piggy bank right now. They're looking for places to put it, so this is a clarion call for everybody right now and we need to put together a think tank to determine how we can provide programmatic support to Space Florida for their targeted industries. We have five or six target industries here, one is manufacturing, and there's a huge need for research and development as it relates to manufacturing. They didn't mention workforce boards specifically, but they do talk about working with the education community to provide some of the training that will help increase knowledge, skills, and abilities. One way we could tackle this is through our manufacturing alliance. That that is kind of coordinated right now by the county, but maybe they will pass that responsibility off to us going forward. We're working with the county on that transition now, but this is certainly something that we could make a top priority of the manufacturing alliance, to try to access those funds locally. Space Florida facilitated a Tampa based informational program on April 8, which was much smaller in scope, they had about 90 people. On the meeting yesterday, the South Florida Defense Alliance had probably 300 people, but they started with the Tampa one just to see if we could do a virtual platform on this. So, we worked with them, and we got a lot of folks invited, mainly defense contractors, some manufacturers. Royce Weapon participated, and also participated in yesterday’s south Florida meeting as well. What Dan Schneckenburger can certainly do is introduce Dr. Clark and HCC to the folks that he knows in the Space Force consulting group, to further understand the local role of education, particularly in Tampa. They're very interested in stakeholders that are interested in future Space Force missions coming down the pike all across all across the state Dr. Clark can share that contact information with their Dean of Engineering, they always try to get out in front of these initiatives and anticipate future needs. There is a lot of interesting work that will come out of this new military division, and Florida as well poised to take advantage of it. The educational platform that was unveiled yesterday in South Florida


is very impressive, but we too have a lot of things to offer that they talked about, for example our cybersecurity, and advanced manufacturing. There is a significant amount of money to be dispersed at some point, and we're still in a very good position to take advantage of this. Information Items Information Item # 1 2019-2020 One-Stop Strategic Goals update given by Juditte Dorcy (Refer to Page 9-15 of the May 20, 2020 One-Stop Committee Agenda Packet)

This report covers program year 2019-20, 3rd quarter. Juditte Dorcy covered some highlights. The centers were just opened at 25% capacity and we served roughly 100 customers. We did open a contact center and expanded the hours so we could still provide services virtually. The majority of calls were related to unemployment issues and RA pin resets. We are offering virtual orientations to Veterans as well as virtual Employability Workshops. Employer Survey Results are conducted on a monthly basis. We received 32 respondents averaging a 75% overall level of effectiveness in meeting employer needs.

Information Item # 2 One Stop Operator update given by Dan McGrew (Refer to Page 16 of the May 20, 2020 One-Stop Committee Agenda Packet)

Partner Portal and Agency Connect Forum received 52 connections in the period covering February, March, and April, with a total of 3 partners utilizing the tool. We added 3 additional partners since the last meeting which are: Hearts over Habits, Hillsborough Community College, and Enterprising Latina’s. The last partner meeting was held on April 1, 2020, with 33 attendees from 23 partner agencies. Our next meeting was scheduled for June 17, 2020 via GoToMeeting.

Virtual workshops were made available to the Tampa community in April and May. 40 individuals attended in April with a total of 110 attendees recorded. Information Item # 3 – PowerPoint Presentation update given by Jody Toner (Refer to page 17-53 of the May 20, 2020 Workforce Solutions Committee Agenda Packet)

The COVID – 19 has impacted the local economy, our business community, and our vital industries such as agriculture, tourism, and hospitality. Jody Toner revised STW and National Unemployment trends and highlighted some of our newest recruitment materials, programs, and services. These resources can be found on our website, featured in our CSTB COVID – 19 Toolkit, and they were shared with training providers, partners and key stakeholders.

Information Item # 4 Performance Dashboard update given by Chad Kunerth (Refer to Page 54 of the May 20, 2020 One-Stop Committee Agenda Packet)

Chad Kunerth, Director of MIS & Data Services pointed out a couple of changes to the CSTB Performance Dashboard. One change can be found in the greenish box, the “year to date served”. We made a change that's now showing “YTD served” previously showed “active”. We made the change because we wanted to give an accurate reflection of what we've done for the whole year. We have 1,244 active cases in WIOA. That is an increase of 29% from February 19, 2020. New Employers Served goal is 750, we currently stand at 785 and have achieved this goal. The Self assisted number was 8376 in February 2020 and now it is 12,705, that is a 162% increase. There were not a lot of changes in the wages. We have a total of 579 participants that have exited the


program with employment and 68 exited without employment. That is a 54% increase for entering into employment. No discussion occurred. Information Item # 5 Internal Performance Dashboard update given by Chad Kunerth (Refer to Page 55 of the May 20, 2020 One-Stop Committee Agenda Packet) Average days to employment went up 15% from February 2020 and we expect those numbers to continue to increase. We also saw an increase in WP and SNAP served. The Youth chart is a snapshot of the youth program. It is broken into three categories. Occupational Skills Training (OST), Adult Education and Work Experience. No discussion occurred. Information Item # 6 DEO Programmatic Monitoring update given by Chad Kunerth (Refer to Page 57 of the May 20, 2020 One-Stop Committee Agenda Packet) Department of Economic Opportunity (DEO) staff conducted programmatic monitoring review from 5/4/2020 to 5/14/2020. Each Program Year, DEO conducts a programmatic quality assurance review of Career Source Tampa Bay’s workforce services programs. Programs included in this review are Welfare Transition (WT), Supplemental Nutrition Assistance Program (SNAP), Trade Adjustment Act (TAA), Workforce Innovation and Opportunity Act (WIOA), Wagner-Peyser (WP), Migrant and Seasonal Farmworkers (MSFW) and any Special Projects that were operational during the review period. The review period for this DEO monitoring is January 1st, 2019 through December 31st, 2019. Concluding the monitoring visit, DEO will provide an overview of any findings and other non-compliant issues that should be addressed by CSTB. A formal monitoring report is normally received within a 15-day period following the visit. No Discussion occurred. Information Item # 7 WIOA Primary Indicators update given by Chad Kunerth (Refer to Page 58 of the May 20, 2020 One-Stop Committee Agenda Packet) This report covers the 3rd quarter PY 19-20. We met 2 goals and the other 12 measures we exceeded the established goals. This was expected with the current situation of COVID-19. We will continue to monitor the numbers closely but do expect them to go up. No discussion occurred. Information Item # 8 THA Agreement for JPI update given by Juditte Dorcy (Refer to Page 60 of the May 20, 2020 One-Stop Committee Agenda Packet) THA, as the lead agency, has been awarded funding from Housing and Urban Development (HUD) for a period of performance April 1, 2017 to March 31, 2021 to support job development, training, employment, supportive services, income incentives, and community support for residents of the Robles Park Village development. Under this initiative, THA seeks a partnership with CareerSource Tampa Bay (CSTB) to deliver employment-related services to unemployed and underemployed residents. On May 4th, the Executive Committee recommended approval to enter into a four-year agreement with THA to provide partnership services under the Robles Park Village Jobs Plus Initiative.


THA plans to accomplish the following goals by March 31, 2021: • 75% of enrolled Jobs Plus Participants will be employed. • 70% of employed Jobs Plus Participants will retain employment for, a minimum one year. • 65% of Jobs Plus participants employed for one year will increase income at a rate of $1,200

per year.

They are at 69% of Total Participants Assessed, 55% Total Participants Enrolled in Employ Florida, and 58% of Total participants placed into Unsubsidized Employment.

No Discussion occurred.

Information Item # 9 Summer Job Connection update given by Jennifer Wilson (Refer to Page 61 of the May 20, 2020 One-Stop Committee Agenda Packet)

We have pivoted our program offering a hybrid option for the summer – Career Exploration & Fall Paid Work Experience Cohort. The four-week blended model will begin June 15th and run through July 10th. The fall internship dates are October – November. The Fall Cohort will look very similar to last year’s 2019 Summer Job Connection initiative.

Information Item # 10 WIOA Youth Program update given by Christina Witt (Refer to Page 62 of the May 20, 2020 One-Stop Committee Agenda Packet) Christina Witt, Programs Director provided an update on performance during the 3rd Quarter. We planned to serve 1,089, we've served 571 youth, we’re at 52.43% of our goal for the quarter. We have several youth still in training, so we are looking for our numbers to go up when we close out the cases.

Board Members Comments None Future Business John Flanagan introduced our Youth Director Fadhail Ibraheem. She comes to us with a lot of experience and we are excited to have her on board. The One’s stop Committee sunsets at the end of this PY on June 30th and merges into the newly formed Workforce Performance Committee as of July 1, 2020 Adjournment The meeting was adjourned at 10:31 a.m. Minutes prepared by Tammy Stahlgren, Administrative Services Coordinator.


Action Item # 4

Approval of Training Programs

CareerSource Tampa Bay accepts new training vendor applications and program addition applications during the 1st quarter of the program year (July-September). Current application threshold criteria per the Eligible Training Provider Policy are as follows:

• Limit new training providers/new training programs to a maximum of 12 enrollments until performance is established

• Limit training programs to those with a minimum entry level wage rate of $15.25 per hour* (based on annual regionally adjusted wage rate)

Does not meet the minimum entry level wage rate

Does not meet completion rate of 70%

University of South Florida Office of Corporate Training & Professional Education USF submitted Program Cost and Performance Data Worksheets for the following programs:

Courses/Certificate/Diploma Programs Program – Course # -

Type of Degree or Certificate

Books & Supplies

Tuition Fees Total Cost

Duration Of

Training

Completion Rate

Average Wage At Placement

Certified Professional Ethical Hacker

Included $2,995.00 $0 $15,100 7 weeks N/A – New Program

Anticipated $42.00 /$26.23 entry wage**

Coding Bootcamp Included $4,995.00 $0 $15,100 10 weeks N/A – New

Program

Anticipated $22.00/ /$26.23

entry wage** Designated Project Manager

Included $799.00 $0 $15,100 4 weeks N/A – New Program


Microsoft 365 Certified: Modern Desktop Administrator Associate

Included $4,495.00 $0 $12,875 10 weeks N/A – New Program

Anticipated $30.00 / $26.86

entry wage**

Project Management Professional (PMP)® Certification Prep

Included $899.00 $0 $14,650 5 weeks 100% $36.00/$17.13 entry wage**

Microsoft Azure Administrator Associate Certification

Included $2,495.00 $0 $2,495.00 6 weeks N/A – New Program


entry wage** Microsoft Azure Developer Associate Certification Included $2,495.00 $0 $2,495.00 7 weeks N/A – New

Program


entry wage**


Microsoft Azure Fundamentals Certification Included $995.00 $0 $995.00 2 weeks N/A – New

Program


entry wage** Marketing in the Modern World Certificate Included $1,980.00 $0 $1,980.00 16 weeks N/A – New

Program


entry wage** **Average wage rate for program was obtained from the Regional Targeted Occupation list for the 2020-21 PY.

Hillsborough Community College HCC submitted Program Cost and Performance Data Worksheets for the following programs:

Courses/Certificate/Diploma Programs Program – Course # -

Type of Degree or Certificate

Books & Supplies

Tuition Fees Total Cost

Duration Of

Training

Completion Rate

Average Wage At Placement

Python Certification Prep Program Included $1,195.00 $0 $1,195.00 4 weeks N/A – New

Program


**Average wage rate for program was obtained from the Regional Targeted Occupation list for the 2020-21 PY.

Recommendation: Staff recommends approval for the above program additions for the aforementioned approved training vendors for LWDB 15.


Information Item #1

2019 - 2020 Workforce Solutions Strategic Goals Update For Period Covering: July 2019 thru June 2020

Goal 1: Provide Jobseekers with Expanded Access to Employment and Training Services. Objective 1: Provide a wide range of workforce resources to jobseekers.

01 Tampa ‐ N. Florida Ave.

02 Brandon – Bay Plaza Blvd. Total Square Feet 76,737 Total Square Feet 8,256

Cost per Square Foot $10.94 Cost per Square Foot $17.50 Annual Rent $839,503 Annual Rent $144,4480

Lease Term date Indefinite Lease Term date 9/30/2020 FY2019 Foot traffic 61,927 FY2019 Foot traffic 10,343

03 Tampa – Career Prep Center

04 Ruskin – 14th Ave. SE Total Square Feet 16,320 Total Square Feet 1,330

Cost per Square Foot $4.63 Cost per Square Foot $0 Annual Rent $75,600 Annual Rent In‐kind

Lease Term date 6/30/2021 Lease Term date 2/18/2021 FY2019 Foot traffic 4,449 FY2019 Foot traffic 3,037

05 Plant City – N. Michigan Ave. Total Square Feet 294

Cost per Square Foot $6.00 Annual Rent $1,764

Lease Term date 9/30/2021 FY2019 Foot traffic 1,303


RESEA PY19-20

Registered Attended Show Rate Tampa 3,015 1,503 49.85% Brandon 1,477 774 52.40% Plant City 152 88 57.89% Ruskin 150 81 54.00% Career Prep Center 414 225 54.35% Total 5,208 2,671 51.29%

• MOU with Enterprising Latinas in Wimauma to provide job seeker services to customers in this area. • Jobs Plus Initiative (JPI) with Tampa Housing Authority agreement to offer job seeker services and

referrals. Objective 2: Maximize the use of technology and online services to meet job seeker needs. Explore options to implement a multi‐channel contact center as an enhanced communication strategy to handle inbound calls, text messaging and web chat services.

Note: Pre-Covid Call Volume Chart contains call through 3/8/20. All other charts reflect 3/9/2020-6/30/2020


Support Employability Skills Workshops and virtual workshops for job seekers in multiple media. CSTB Employability Skills Workshop Details by Center Center # Attendees % by Location Tampa 3,378 61.7% Brandon 1,448 26.5% Ruskin 445 8.1% Career Prep Center 6 0.1% Plant City 194 3.5% LWDB Totals 5,471 100.0%

Partner Portal Referrals Partner Agency Count Adult and Career Services Center (ACSC) 4 CareerSource Tampa Bay 159 Dress for Success 48 Early Learning Coalition 1 Hillsborough County Social Services 4 Housing Education Alliance 1 Job Corps 6 Vocational Rehabilitation 8 Tampa Housing Authority 1 Total 232

GOAL 2: Provide a skilled workforce by delivering effective workforce training programs aligned with demand industry sectors.

Objective 1: Increase participation in Occupational Skills Training (OST).

Occupational Skills Training Reporting Period: PY1920

Fund Enrolled Served

AD/DW 224 1,090 Youth 175 397 LWDB Totals 394 1,487

Note: Goal for PY2021 is 485. Industries Served through OST • Information Technology • Transportation and Trades • Manufacturing and Logistics • Finance and Professional Services • Healthcare and Life Sciences • Hospitality, Retail, and Tourism


Objective 2: Identify training opportunities for targeted industries.

Awarded By Award Amount Award Funds to be Applied CareerSource Florida $391,545 CareerREADY (Manufacturing and Construction) CareerSource Florida $100,000 Soft Skills (Retail and Hospitality) CareerSource Florida $69,500(PY19/20) Hurricane Maria (All Industries) CareerSource Florida $20,833 Emerging Initiatives/Foundational Skills (Leadership/Soft

Skills all Industries) CareerSource Florida $70,000 Sector IT (Information Technology) Note: Grant ended

12/31/2019 CareerSource Florida $100,000 ApprenticeshipsUSA Building Trades Pre‐Apprenticeships

(Construction) Note: Grant ended 01/01/2020 U.S. Dept. of Labor $3,796,320.00 TechHire (Information technology /Healthcare) Note: Grant

Award began 2016 Objective 3: Identify training opportunities for targeted industries. PY1920 Regional Targeted Occupation list can be found here, https://www.careersourcetampabay.com/wp‐content/uploads/2020/06/R15‐LTOL‐Program‐Year‐2020‐21.pdf Objective 4: Increase enrollments in Apprenticeship and Pre‐Apprenticeship Programs through Department of Education and Industry recognized models.

Apprenticeship Reporting Period: PY1920

Fund Enrolled Served AD/DW 104 264 Youth 0 9 LWDB Totals 104 273

Note: Goal for PY2021 is 99 for WIOA Adult, Dislocated Worker, and Youth.

GOAL 3: Develop and Deliver Effective Employer Based Workforce Programs Objective 1: Increase participation in the On‐the‐Job Training (OJT) and Paid Work Experience (PWE) programs.

Work-Based Training Reporting Period: PY1920

Type PY1920 Enrollments PY1920 Served OJT 16 37 PWE 43 45 LWDB Totals 59 82

Note: Goal for PY2021 is 247.


Objective 2: Encourage employer involvement in the Local Incumbent Worker Training. Incumbent Worker Training Reporting Period: PY1920

Type PY1920

Funding Allocated $275,000 No. of IWT Awards 9 No. of Trainees: 100 Amt. Approved for Funding: $202,824 Expected Employer Contribution $101,412

Note: Number of IWT businesses served goal for PY2021 is 16 with a Budget of $500,000 Objective 3: Encourage employer participation in the Industry Registered Apprenticeship Programs (IRAPs). • New objective for PY2021. Engage Approved Regional Apprenticeships for more participation in WIOA

program funding.

Clark University was awarded a $12 million apprenticeship grant from the Department of Labor, Employment, and Training Administration to provide business technology and IT training nationwide to people struggling with unemployment and underemployment, and to those seeking to master relevant technology skills in an evolving workplace. The “Scaling Apprenticeships Through Sector‐Based Strategies” grant proposal was written in close partnership with Public Consulting Group, Inc. (PCG), headquartered in Boston, Mass., and will be implemented through a consortium of institutions of higher education, technology industry partners, and workforce boards across the nation. Tech Quest Apprenticeship Expansion Consortium (TQ Consortium) has been developed to promote and implement the apprenticeships.

Apprenticeships are no longer limited to the trades. Today apprenticeships are being used across high demand fields including healthcare, advanced manufacturing, biotechnology, and information technology.

Tech Quest Apprenticeship and CareerSource Tampa Bay have partnered to help businesses in communities across the country, from a variety of industry sectors, expand their workforce in high‐demand hart to fill tech related positions. On August 20th Tech Quest will be participating in our IT Consortium and engaging attending employers (25‐30) regarding apprenticeships in their industries which will include interest in new and existing apprenticeship programs. They will also begin the research with our training providers on any apprenticeship programs that exist in this region.

Tech Quest Apprenticeship program will provide IT and IT‐related apprenticeships to a minimum of 1000 apprenticeships and 4000 pre‐apprenticeships individuals over the next four years in eight states: Florida; Massachusetts; California; Nevada; Pennsylvania; Oregon; Texas; and Missouri. Eligible participants include unemployed, underemployed, and incumbent workers. Through the apprenticeship training, these workers will be matched with employers and receive on‐the‐job training and academic training, gaining employment as they improve their skills and move up the career ladder. Nationally, a minimum of five new technology‐focused apprenticeship programs will be established to help expand IT‐related apprenticeships into new service areas. These programs include traditional and high‐demand emerging IT‐related occupations.

If you would like to take part in the Consortiums, please contact Dan Schneckenburger at 813‐930‐7827 or email [email protected].


Objective 4: Provide workforce resources to employers. • Provided 56 separate REACT outreach attempts for businesses who submitted a WARN notification (mostly

in fourth quarter FY 19‐20). • Industry led consortiums held in September (Manufacturing/Logistics), December (Trades/transportation),

and healthcare/life sciences (June 2020). • Hosted Business Services Town hall on April 23 (economy under lockdown and PPP loaning options), and

one on June 19 (CARES R3 programs, recovery task Force, and state of the hospitality industry).

Job Orders Reporting Period: PY1920

Activities PY1920 # of Internal Job Orders Created 12,013 # of Employers Posting a Job Order 1,415 # of Job Seekers Referrals to Internal Job Orders 23,338

• Provide EMSI labor market data to employers at events and when requested by employers and local

Economic Development Companies for prospective employers.

Objective 5: Host employer focused and sponsored events-based trends and interests. In-House Recruitments

Reporting Period: PY1920 Activities PY1920 # of IHR’s and Job Fairs 20 # of Employers Participating 300 # of Job Seekers Participating 1,850

• CSTB hosted 300 people at Vision 2020, a workforce and educational summit at the Tampa Marriott Hotel

in Tampa on February 28, 2020. Attendees heard a wide variety of speakers and participated in workforce discussions in eight separate industry areas.


GOAL 4: Effectively Manage Key Workforce Development Performance Objective 1: Manage workforce development performance through monitoring and analysis of critical performance reports.

Objective 2: Evaluate the effectiveness of programs/services.

Internal Performance Watch Report


Customer Satisfaction

Survey Name % of Surveys Completed with Overall

Satisfaction of Satisfied or Higher Number of Surveys Employability Skills Training 96.3% 1,880 Customer Service 95.6% 961 LWDB Totals 95.9% 2,841

Employer Satisfaction

Office Answered Effective or Higher Number of Surveys LWDB Totals 71% 62

Net Promoter Scores

Office NPS Score Number of Surveys Brandon 45% 384 Tampa 34% 1,373

Plant City 59% 39 CPC 31% 74

Ruskin 57% 81 LWDB Totals 37% 1,951

Note: NPS Data through March 2020. Objective 3: Generate unrestricted funds for the region through programs such as: Department of Health Tobacco Free Florida and Ticket‐to‐Work Program.

Unrestricted Fund Generation Reporting Period: PY1920

Program Revenue Generated Tobacco Free Florida $7,237.50 Ticket‐to‐Work $103,448.00 LWDB Totals $110,685.50


Goal 5: Effectively Market and Brand Services and Programs Objective 1: Develop innovative strategies and outreach materials to market various programs.


Information Item # 2 One Stop Operator Update

CareerSource Tampa Bay defines the role of a One-Stop Operator as an entity that coordinates the service delivery of participating one-stop partners and service providers within the Career Centers.

A request for proposals was issued to solicit bids for a One Stop Operator. On June 21st, the Board of Directors approved entering into contract negotiation with Dynamic Works. Dan McGrew, Regional Director of Dynamic Works manages our One Stop Operator contract.

Below is a summary of their accomplishments in PY 19-20:

Maintain Linkages

1. A total of 232 connections were made using the CareerSource Tampa Bay Agency Quick Connection Form.

a) A total of 16 partner organizations received connections during the year. b) CSTB made 159 connections and received 14 during the year.

2. A total of 11 new partners were added to the CSTB Partner Portal during the year. Currently, there are 24 partners engaged in the Partner Portal and Agency Connection Form.

a) Partner Portal training was conducted for 56 attendees during the year (22 partner staff and 34 CSTB staff).

b) 92 individuals completed the CSTB Partner Portal Training Activity during the year.

MOU

1. Sample MOA provided to address expectations around Partner Portal, Connection Form, and quarterly Partner Meeting.

2. Draft MOU creation procedure created.

Partner Meeting

1. Four quarterly partner meetings were held during the year with strong partner engagement:

a) 09/18/19 – 30 attendees from 13 partner agencies b) 12/18/2019 – 30 attendees from 22 partner agencies c) 04/01/2020 (via GoToMeeting) – 33 attendees from 23 partner agencies d) 06/17/2020 (via GoToMeeting) – 27 attendees from 15 partners

2. Partner Spotlight presentations provided by Job Corps, Hillsborough County Schools, Pearlena’s Activity Center, Abe Brown Ministries, ECHO, and CDC.

3. Partner Survey sent to partners in April and received an 85% NPS.

Universal Design/Barriers to Employment

1. DWFS hosted CSTB visit to Capital Region project in October 2019 to assess different service delivery model.

2. During COVID-19, virtual workshops through Dynamic Works Institute were made available to Tampa community in April, May, and June. A total of 55 individuals attended 182 workshops during this time period.


Customer Satisfaction Initiatives

1. A total of 961 Customer Service surveys and 1,880 Employability Skills Training surveys were analyzed during the year with a combined 95.9% satisfaction rate.

2. New Net Promoter Survey designed and implemented during the year. a) 19,340 total surveys were sent out with 1,972 responses received for a

response rate of 10.1%. b) Region NPS calculated as 37% for year vs. goal of 30%. c) Quarterly analysis of comments submitted and the “Big Three” areas for

focus identified as Staff Interactions, Services Offered/Needs Addressed, and Ease of Use/Wait Times.

3. Employer Survey developed and implemented during the year. a) 892 total surveys were sent since January with 73 responses for a

response rate of 8.2%. b) 47% of employers listed CSTB as a top 3 resource for recruiting qualified

candidates. c) 64% of employers rate CSTB services as Effective, Very Effective, or

Extremely Effective.


Information Item # 3

Training Vendors Outcome Report Period covering July 2019 thru June 2020

CareerSource Tampa Bay provides WIOA funded training

services with a focus on successful completion of demand-driven

industry certifications and training programs. Performance Outcome Descriptions: Column Name Description

Total Exited Training The total # of all WIOA customers who exited training since the beginning of the current program year.

Exited without Completing Training

The total # of all WIOA customers that exited training since the beginning of the current program year without completing training.

Exited After Completing Training

The total # of all WIOA customers that exited training since the beginning of the current program year after completing training.

Total Employed The total # of all WIOA customers that exited training since the beginning of the current program year with employment after exiting training.

Total Employed Training Related

The total # of all WIOA customers that exited training since the beginning of the current program year with employment that is related to training after exiting training.

Employed Not Training Related

The total # of all WIOA customers that exited training since the beginning of the current program year with employment that is not related to training after exiting training.

Average Wage The average of wages for all WIOA customers that exited training since the beginning of the current program year with employment after exiting training.

Completion % Exited After Completing Training divided by Total Exited Training Placement % Total Employed divided by Exited After Completing Training


Provider Name Program NameTotal Exited

Training

Exited after Completing

Training

Exited without Completing

Training

Total Employed Training Related

Employed Not Training Related

Average Wage*

Completion %**

Placement %**

Altierus Career CollegeHeating, Ventilation and Air Conditioning (HVAC) 1 1 N/A 100% 0%

Altierus Career College Massage Therapy 1 1 N/A 100% 0%Altierus Career College Medical Assistant 1 1 N/A 100% 0%Altierus Career College Medical Billing and Coding 1 1 N/A 100% 0%Aparicio-Levy Technical Center Emergency Medical Technician 3 1 2 N/A 33% N/AAta Career Education Pre-Licensure Practical Nursing 3 3 1 $13.00 0% N/ABrewster Technical Center Practical Nursing 3 3 1 $19.50 100% 33%Brewster Technical Center Web Development 2 2 N/A 100% N/A

Center For Technology TrainingCisco Certified Network Associate (CCNA) 4 4 N/A 100% 0%

Center For Technology Training Ethical Hacker & Forensics 1 1 1 $19.00 100% 100%Center For Technology Training iOS/A+ 3 3 1 $15.56 100% 33%Center For Technology Training MCSA SQL 1 1 1 $29.00 100% 100%

Center For Technology Training Microsoft Database Technologies 6 3 3 1 4 $28.08 50% 167%Center For Technology Training Microsoft Network Administration 10 4 6 1 4 $23.61 40% 125%Center For Technology Training Network Administration 6 4 2 4 $26.68 67% 100%

Center For Technology TrainingNetwork Support Services Cross-Training 2 1 1 1 $17.79 50% 100%

Center For Technology Training Project Management 5 1 4 N/A 20% 0%Center For Technology Training Web Design Professional 1 1 1 $19.23 0% N/ACenter For Technology Training Web Foundations/Java 1 1 N/A 100% 0%Computer Coach Training Center Business Office Specialist 2 1 1 1 $20.00 50% N/AComputer Coach Training Center Business Operations Specialist 7 5 2 1 3 $15.75 71% 80%Computer Coach Training Center C# Programming 2 2 1 1 $21.35 100% N/AComputer Coach Training Center Cloud Integration Specialist 2 1 1 1 1 $37.61 50% N/A

Computer Coach Training Center Computer Support CyberSecurity Specialist 6 3 3 4 $19.92 50% N/A

Computer Coach Training Center Computer Support Technician 1 1 N/A 100% 0%Computer Coach Training Center Computer User Support Specialist 5 3 2 1 1 $18.24 60% 67%Computer Coach Training Center Data Specialist 4 4 3 $33.44 100% N/AComputer Coach Training Center Internet Marketing Specialist 1 1 N/A 100% N/AComputer Coach Training Center IT Security 3 2 1 1 1 $27.12 N/A N/A

Computer Coach Training Center Network and Computer System Administrator 5 3 2 1 $17.00 60% 33%

Computer Coach Training Center Project Management Specialist / Service Management 19 7 12 6 8 $32.45 37% 200%

Training Vendor Outcome Report: PY19 20 (July 2019-June 2020)


Computer Coach Training Center Software Developers, Applications 3 1 2 2 $14.74 33% 200%Computer Coach Training Center Web Development 5 5 1 2 $49.70 0% #DIV/0!Concorde Career Institute Medical Assistant 1 1 1 $13.79 100% 100%Concorde Career Institute Medical Office Administration 1 1 N/A 100% 0%Concorde Career Institute Pharmacy Technician 1 1 1 $16.80 0% N/AConcorde Career Institute-Tampa Dental Assisting/assistant. 1 1 1 $17.31 100% 100%Concorde Career Institute-Tampa Medical/clinical Assistant. 3 3 1 1 $14.00 100% N/AConcorde Career Institute-Tampa Respiratory Therapy - Polk 2 2 N/A 100% N/ADATS of Florida, Inc. Dental Assistant Expanded Duties 2 2 N/A 100% 0%DATS of Florida, Inc. Entry Level Dental Assistant 1 1 N/A 0% N/A

Erwin Technical CenterAir Conditioning, Refrigeration And Heating Technology 1 1 N/A 100% N/A

Erwin Technical Center Applied Welding Technologies 1 N/A 0% N/AErwin Technical Center Automotive Service Technology 2 2 1 $13.50 0% N/AErwin Technical Center Medical Assisting 2 2 2 $13.50 100% 100%Erwin Technical Center Nails Specialty 1 1 N/A 100% 0%Erwin Technical Center Phlebotomy 1 1 1 $13.27 100% 100%Erwin Technical Center Practical Nursing 8 3 5 1 2 $14.83 38% 100%Erwin Technical Center Surgical Technology 2 1 1 N/A 50% N/AErwin Technical Center Welding 2 2 1 $15.25 100% N/A

Florida Technical CollegeApplication Development/Database Administration 2 1 1 N/A 50% N/A

Florida Technical College Computer Systems Analyst 1 1 N/A 100% 0%Florida Technical College Human Resources Professional 2 2 1 $17.00 100% 50%Florida Technical College IT Project Management 2 2 1 $25.00 0% N/A

Florida Technical CollegeMicrosoft Programming/Web Development Exam Preparation 1 1 1 $28.47 0% N/A

Florida Technical College Networking Specialist 1 1 1 $44.23 0% N/A

Galen College Of Nursing Nursings 13 11 2 6 3 $21.34 85% 82%Galen College Of Nursing Practical Nursing 1 1 N/A 100% 0%Hillsborough Community College Accredited Claims Adjuster 2 2 1 $20.00 0% N/AHillsborough Community College Beginning in English 1 & 2 2 1 1 1 $15.00 50% N/AHillsborough Community College Business Administration 2 2 N/A 0% N/AHillsborough Community College CompTIA A+ Certification 1 1 1 $15.00 100% 100%Hillsborough Community College Computer Information Administr 2 2 N/A 0% N/AHillsborough Community College Computer Programming 1 1 1 $17.00 0% N/AHillsborough Community College Dental Assisting 1 1 1 $12.00 100% 100%Hillsborough Community College Elementary Education Teacher 1 1 N/A 0% N/A

Hillsborough Community College Emergency Med Servs 1 1 1 $14.00 0% N/AHillsborough Community College Engineering TechnologyS 1 1 N/A 0% N/A

Hillsborough Community College Java 8SE (OCAJ) Certification (ECX-8085) 1 1 $35.69 0% N/A


Hillsborough Community College Liberal Arts 1 1 N/A 0% N/AHillsborough Community College Mechatronics and Robotics 15 14 1 1 5 $22.74 93% 43%Hillsborough Community College Medical Assistant 7 7 4 1 $14.40 100% 71%Hillsborough Community College Networking Services Technology 1 1 N/A 0% N/AHillsborough Community College NURSING 4 2 2 2 2 $15.00 50% 200%Hillsborough Community College Opticianry 1 1 1 $17.31 0% N/AHillsborough Community College Paralegal Studies (legal Asst) 3 2 1 1 $18.23 67% 50%Hillsborough Community College Patient Care Tech 4 2 2 1 2 $14.66 50% 150%Hillsborough Community College Respiratory Care 1 1 N/A 0% N/AHillsborough Community College Soldering & Cabling 21 19 2 6 7 $14.16 90% 68%Hillsborough Community College Truck Driver - CDL A 8 6 2 2 1 $18.39 75% 50%Hillsborough Community College Welding 39 29 10 10 7 $15.42 74% 59%Jersey College Practical Nursing 13 10 3 6 2 $19.13 77% 80%Jersey College Professional Nursing 2 2 1 $28.05 100% N/AJersey College Professional Nursings 11 9 2 6 $24.63 82% 67%Learey Technical Center Fire Fighter 1 1 N/A 0% N/A

Manatee Technical CollegeAutomotive Collision Technology Technician 1 1 1 $17.00 100% N/A

National Aviation Academy Aircraft Powerplant Mechanicsp 14 11 3 8 1 $20.75 79% 82%New Horizons Computer Learning Center Of Gulf Coast Flori

Bookkeeping, Accounting, and Auditing Clerks 1 1 N/A 100% 0%

New Horizons Computer Learning Center Of Gulf Coast Flori Business Operations Specialists 3 1 2 1 $12.00 33% N/ANew Horizons Computer Learning Center Of Gulf Coast Flori Computer Hardware Engineer 1 1 1 $43.12 0% N/ANew Horizons Computer Learning Center Of Gulf Coast Flori

Computer Information Systems Manager 19 9 10 13 4 $44.16 47% N/A

New Horizons Computer Learning Center Of Gulf Coast Flori Computer Support Specialist 11 10 1 6 $18.85 91% 60%New Horizons Computer Learning Center Of Gulf Coast Flori Computer Systems Analysts 1 1 N/A 100% 0%New Horizons Computer Learning Center Of Gulf Coast Flori Database Administrator 8 6 2 3 3 $33.06 75% N/ANew Horizons Computer Learning Center Of Gulf Coast Flori

Executive Secretaries and Executive Admin Assistants 9 4 5 3 3 $15.83 44% N/A

New Horizons Computer Learning Center Of Gulf Coast Flori

Human Resources, Labor Relations, & Training Specialists 2 2 2 $31.42 0% N/A

New Horizons Computer Learning Center Of Gulf Coast Flori Management Analyst 5 4 1 1 2 $31.78 80% N/ANew Horizons Computer Learning Center Of Gulf Coast Flori

Network & Computer Systems Administrator 13 5 8 3 3 $27.34 38% 120%

New Horizons Computer Learning Center Of Gulf Coast Flori Network Administrator 11 8 3 1 6 $17.47 73% 88%


New Horizons Computer Learning Center Of Gulf Coast Flori Network Support Services 1 1 1 $40.00 0% N/A


Preparation for Certified Information Security Systems ProfessionalISSP 2 1 1 N/A 50% 0%

New Horizons Computer Learning Center Of Gulf Coast Flori Preparation for CompTIA A+ 2 2 2 $17.00 0% N/ANew Horizons Computer Learning Center Of Gulf Coast Flori Preparation for CompTIA Network+ 2 1 1 1 $17.00 50% 100%


Preparation for Information Technology Infrastructure Library ITIL 1 1 1 $38.46 100% 100%


Preparation For Project Management Professional (pmp) Certification 10 4 6 3 3 $39.86 40% 150%

Pinellas Technical College (PTec) - Clearwater Computer Systems Technology 1 1 1 N/A 0% N/APtec - St Petersburg Commercial Class B Driving 1 1 1 $17.88 100% 100%Ptec - St Petersburg Practical Nursing 1 1 1 $16.89 100% 100%Ramussen College - cs Health Information Technology 1 1 N/A 0% N/ARasmussen College Medical Assisting - Diploma 1 1 N/A 0% N/ARasmussen College Pharmacy Technician 1 1 N/A 100% 0%Rasmussen College Nursings 3 1 2 1 1 $23.95 33% 200%Roadmaster Drivers School, Inc. Commercial Truck Driver 4 3 1 1 $20.12 75% 33%Southern Technical College, Brandon HVAC 1 1 1 $11.00 100% 100%Southern Technical College, Brandon Medical Assisting 1 1 1 $12.00 100% N/ASouthern Technical College, Brandon PCT - Patient Care Technician 1 1 N/A 0% N/ASouthern Technical College, Tampa Medical Assistant 1 1 1 $15.00 100% N/ATampa Truck Driving School CDL A - Truck Driver Training 22 21 1 10 1 $18.00 95% 52%Ultimate Medical Academy Health Sciencess 2 1 1 N/A 50% 0%Ultimate Medical Academy Medical Billing And Coding 1 1 1 $11.20 100% N/A

University Of South Florida-Main Campus HR Management Certificate 2 2 2 $14.80 100% 100%

University Of South Florida-Main Campus Lean Six Sigma Green Belt Certification 1 1 1 $19.21 100% 100%

University Of South Florida-Main Campus Legal Assistant/Paralegal 6 6 N/A 100% 0%

University Of South Florida-Main Campus Technology Project Management 5 5 1 3 $27.08 100% 80%

*Average wage at or above $14.63 or where data is not available are highlighted green. Average wage below $14.63 are highlighted yellow.

**Completion Rates at or above 65% and Placement Rates at or above 70% are highlighted green. Note: Participants who exited training after completion have 180 days from completion to be counted as placed. Currently there is a moratorium on removing providers based on performance due to Covid-19



Negotiated Federal Performance Goals Overview: Federal Performance for Workforce Investment and Opportunity Act (WIOA) and Wagner-Peyser (WP) Programs consists of eighteen performance metrics. Fourteen metrics have had established goals with four additional metrics receiving goals for PY2021. The four metrics that now have goals are Measurable Skills Gains for WIOA Adult, Dislocated Worker, and Youth and Median Wage 2nd Quarter After Exit for WIOA Youth. The U.S. Department of Labor (DOL) negotiates with all 50 states and each state has targets for each metric. USDOL negotiated performance levels for each state must be agreed upon by no later than June 30th. DEO establishes the Florida statewide goals with USDOL and then negotiates with each of the 24 LWDBs. The LWDB’s must finalize their negotiated local levels of performance no later than September 30th.

Every two years CSTB is required to negotiate our local level of performance with DEO. Under WIOA, the statistical adjustment model, established by the Secretaries, will be used to ensure that the negotiated levels of performance are based on the actual economic conditions and characteristics of participants. DEO established baselines by utilizing data pulled from the prior two Program Years. For PY 20-21 and PY 21-22, CSTB opted to accept the suggested goals provided by DEO.

Measures

PY 2019-2020 % of

Performance Goal Met for Q3

PY 2019-2020 Performance Goals

STW PY 20-21 Performance Goals

STW PY 21-22 Performance Goals

PY 2019-2020

3rd Quarter Performance

Adults:

Employed 2nd Qtr After Exit 76.3 84.59 90.2 85.5% 85.5%

Median Wage 2nd Quarter After Exit $8,832 128.93 $6,850 $7,000 $7,000

Employed 4th Qtr After Exit 84.7 101.44 83.5 84.0% 84.5%

Credential Attainment Rate 88.9 136.77 65 68.0% 68.0%

Measurable Skill Gains 47.0% 49.0%


Dislocated Workers:




Credential Attainment Rate 91 133.43 68.2 70.0% 70.0%


Youth:


Median Wage 2nd Quarter After Exit $3,200 $3,200


Credential Attainment Rate 84.9 112.45 75.5 76.5% 76.5%


Wagner Peyser:



Employed 4th Qtr After Exit 63 96.63 65.2 64.2% 64.2%


Information Item # 5 Summer Job Connection (SJC) 2020 Update

Overview:

• June 10 - June 11, 2020: Virtual Zoom Youth Summit Events were conducted • Youth Summit Survey Results: Overall level of satisfaction – 9.4 • June 15, 2020 – Program start date • July 10, 2020 – Program end date

Enrollment Stats: 496

• 450 youth enrolled into the SJC online Career Exploration component o At the end of week four, ending July 10th, 79% of youth successfully

completed

• Conducted weekly Zoom Lunch & Learns “A Day in the Life” the following participated:

• Casper Company • Hammond Psychology & Associates • Licencia Para Divertirse • Minimise USA • Publix

• Parwani Law Firm • Representative Susan Valdes • Suncoast Credit Union • Synapse FL

• SJC 2020 Program Closeout o Overall level of Satisfaction - 92% o Career Exploration assignments & tasks were meaningful – 95% o Likely to participate in another SJC program – 95% o Likely to recommend SJC to family and friends – 96%

• SJC 2021 Preliminary planning underway

Learning Today, Leading Tomorrow…One Summer Can Change your Future – We are making connections that matter!

142

39315

SJC Program Enrollments

ISY OSY TANF


Information Item # 6 R3 - Rapid Recovery Response Update

CareerSource Tampa Bay to distribute $21.5 Million to Hillsborough County Job Seekers and Businesses ~Rapid Response Recovery program (R3) Kicks Off July 1, 2020~ TAMPA, FL – CareerSource Tampa Bay (CSTB) kicked off the Rapid Response Recovery (R3) program that will help Hillsborough County job seekers with occupational skills training and find businesses skilled labor. The R3 program is funded through the Federal Cares Act with funding released by the Hillsborough Board of County Commissioners. CSTB will be signing up 2,100 Job Seekers to participate in Short-Term and On-the-Job Training. The goal of the Job Seeker program is to help give workers adversely affected by COVID-19 retraining to improve their skills and make them more marketable among key industry sectors in Hillsborough county. Up to 1,000 individuals can take advantage of the Short-Term Training program, training scholarships will provide up to $5,000 educational assistance. Another 1,100 job seekers will be provided On-the-Job Training.


Information Item # 7 National Dislocated Worker Grant

Overview:

INFORMATION • Performance Period: April 2020 – March 2022 • Award Amount: $850,000 • Number Served: 100



United Way Suncoast Workforce Development Investment Stream –

Financial Stability Grant Award

Overview:

Summer Job Connection Program INFORMATION

• Performance Period: July 1, 2020 – June 30, 2021 • Award Amount: $75,000 • Number Served: 125

Summary: Building on the connection of shared goals to serve the Tampa Bay community and commitment to the development of personal economic mobility, CareerSource Tampa Bay is honored to partner with United Way Suncoast in our Summer Job Connection (SJC) program. This partnership will provide meaningful part-time paid work experience and a vital entry point into the local workforce for low-income and ALICE (Asset Limited, Income-Constrained, Employed)-eligible Hillsborough County youth ages 18-24.

Program activities include virtual youth summits, career exploration, work readiness soft skills training, financial literacy workshops, and paid work experience. Internships are offered year-round for up to eight weeks and participants are paid $11.00 per hour working up to 24 hours per week. Employers also have an opportunity to mentor and recruit potential employees with no cost to them. CSTB works directly with businesses to provide employment opportunities, conducting the initial job screening, serving as the employer of record, and funding participant wages for the program.

First-time youth employment programs like SJC create pathways to economic success, aiding young adults to overcome barriers to employment, develop workforce readiness skills and position youth to improve their financial future while building a more inclusive and diverse workforce. The collective efforts of this program are a step forward to connect youth with the resources, appropriate work-based learning, and opportunity to overcome systemic barriers to attain long-term, sustainable employment and economic self-sufficiency.


NOTES:

CareerSource Tampa Bay4902 Eisenhower Blvd., Suite 250 | Tampa, FL 33634

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CareerSource Tampa Bay is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities. All voice telephone numbers listed on this website may be

reached by persons using TTY/TDD equipment via the Florida Relay Service at 711.

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workforce performance committee · 8/5/2020 · southern technical college, tampa medical...

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