Working in Virtual Global Teams

Cross Cultural Awareness

understand before you judge

Empathy

Everything is a question of Perception

How culture influences business

CULTURE

Challenges of geography

Challenges of Language:

AccentsTerminologyTranslationJargonSlangLack of non-verbal cues

Challenges of culture

HierarchyManagement style

Communication styleRules and laws

Decision makingPlanning

Global people skills # 1: Cross Cultural Communication

“Many attempts to communicate are nullified by saying too much” – Robert Greenleaf

"I remind myself every morning: Nothing I say this day will teach me anything. So if I'm going to learn, I must do it by listening."— Larry King

And finally it’s about …