working with leading people assignment

Working With Leading People Individual Assignment

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BTEC EDEXCEL HND DIPLOMA IN (MANAGEMENT & HUMAN RESOURCE)

OFFERED BY INTERNATIONAL COLLEGE OF BUSINESS AND TECHNOLOGY

Unit 14: Working With Leading People

F.K.Mohamed Firnaz

BM K 23

ICBT Kandy Campus

Assessor: Mr.Mafas R

Submission: 05/07/2013


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Acknowledgement

This Working with Leading People Assignment was provided by Mr. Mafas R. In order to fulfill

the learning criteria of the subject WWLP for Higher National Diploma in Business Management

awarded by UK EDEXCEL.

First of all I would like to thank Mr.Mafas R. Also I would like to thank all my friends who help

in different ways.


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Executive Summary

ABC Private Limited company needs to recruit an Assistant Finance Manager due to the

resignation of current Assistant finance manager. To recruit a new employee need to carry out

some required tasks. For recruitment process Assistant HR Manager need to make a job description

and the person who is applying for the job need to send job specification and Curriculum vitae to

the ABC Pvt Ltd.

In the selection process organization need look out at legal, regulatory and ethical consideration in

selecting an employee by treating all the candidate in an equal manner. Assistant HR Manager has

a major role to play in it. He needs to prepare job description and an advertisement for recruitment

which will be displayed in the print media’s and Social media. In the selection process needs to

recruit employee according to the policies, procedures of the organization. Also need to evaluate

the success of the assessment process.

In a team a leader is a most important person he is the one who needs to control other members

and create a good working environment. Leaders need to have great leadership skills to motivate

and control all the members. According to the situation a leader must use leadership skill and

control the situation. Leader must follow a strategy to motivate members to achieve targeted

results.

Team working will enable to carry out difficult task in an easier way because it will include

different types of ideas of all the members and also it will help to do it in a short span of time in

an effective way. In team working sometimes conflict can occur due to different ideas of different

people. As a team leader or member need to sort out every conflict and built a strong relationship

with each other. There are lot of effectiveness due to team working and also achieve goals.


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Contents 1. Introduction ......................................................................................................................................... 5

Vision ........................................................................................................................................................ 5

Mission ..................................................................................................................................................... 5

Goals ......................................................................................................................................................... 5

TASK 1 ......................................................................................................................................................... 6

2.1 Curriculum vitae ............................................................................................................................... 6

2.2 Job Description .................................................................................................................................. 8

2.3 Personal Specification ....................................................................................................................... 9

3. Legal, Regulatory and Ethical consideration in Selection Process and their implications ............ 10

3.1 Selection ........................................................................................................................................... 10

3.2 Legal Considerations ...................................................................................................................... 10

3.3 Ethical Consideration ..................................................................................................................... 12

4. Role of Assistant Human Resource Manager in the Selection Process ............................................ 16

5. Evaluation of Assistant Human Resource in selection Process ..................................................... 18

6. Factors involved in Monitoring and Performance evaluation ...................................................... 19

7. Plan and deliver the assessment of the development of Assistant Marketing Manager ............. 20

8. Evaluate the success of assessment process .................................................................................... 22

TASK 2 ....................................................................................................................................................... 23

Section 1 ................................................................................................................................................. 23

9. Skills and Attributes needed for effective Leadership ................................................................... 23

10. Difference between leadership and management ....................................................................... 24

11. Leadership Styles in different Situations .................................................................................... 25

12. Strategies used to motivate to achieve objectives ....................................................................... 26

Section 2 ................................................................................................................................................. 27

13. Team Working .............................................................................................................................. 27

13.1 Benefit of Team Working ......................................................................................................... 27

13.2 Conflicts in achieving Goals ..................................................................................................... 28

13.3 Effectiveness of a team in achieving goals................................................................................... 29

14. Conclusion ..................................................................................................................................... 30

15. References ...................................................................................................................................... 31


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1. Introduction

ABC Private Limited Company is a Local Export Company. It was started in 1998 and located in

Colombo. It was started as a Medium Scale Organization with 53 employees. Now it is a large

Scale organization because it has 124 employees which include 92 Females and 32 Males, over

70 machines.

ABC (Pvt) Ltd Manufacture Shirts, Trousers for males and Skirts and Frock for females. The

organization uses human Efforts mostly in Manufacturing because labour cost is very low in

Countries like Sri Lanka.

Style Apparel (Pvt) Ltd currently sells their products to Local market only, and they sell directly

to the market rather than selling to wholesalers.

Vision

To be the leader in Local Export

Mission

Manufacturing quality product and Distributing all over the country with an affordable cost

Goals

Increasing the Sales Revenue by 10% in 2013

Increasing the productivity by 20% by the end of 2013

Core Competencies

Providing high quality clothes to customers at an affordable price


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TASK 1

2. Selecting and Recruiting Assistant Finance Manager

2.1 Curriculum vitae

Kusal Janith Perera

No.33, Jayasurya road, Matara, 81000 041 2684633 077 2654496 [email protected]

CAREER OBJECTIVE

To handle assignments which give diversity of job, high responsibility, add value to the

organization and continuously expand my learning curve.

EXPERIENCE

Department : Finance and Accounting

Grade : Assistant Finance Manager

Grade : Junior

Organization : Dallah Hospital

Duration : September 2009– January 2012

ACCOMPLISHMENTS

Business Tax Consultancy

Advising tax efficient business set-up/structures to new companies; Advising various multinational

clients on the preparation of tax returns and providing corporate tax advisory services to clients

Review of proposed business structures, transactions and agreements


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Preparing due diligence reports for various clients

Preparing the Income tax and withholding tax returns of various clients.

Advising client to save tax by analyzing the tax treaties

Conducting review of contracts, identifying withholding/corporate tax exposures and advising

clients on mitigating factors including vetting from tax perspective

Finance and Accounting

Liaising with audit colleagues to consider the accounting treatment of various business transactions

Recommending possible alternative accounting treatment where tax exposures are identified

Book keeping and accounting

Understanding the business of the client

Preparing the chart of accounts for the business

Recording transactions by posting journal entries

Maintaining the files of vouchers, invoices and other supporting documents

Generating financial reports for the CEO (Trial balance, Income statements, Balance Sheet etc.)

Preparing variance analysis by comparing the financials periodically for business decisions on

expenditure and revenue generations

Preparation of other management reports for internal purposes

Auditing and Certification

Planning the audit work using the risk methods

Auditing the books of accounts of various clients for certification

Reviewing various revenue and expense contracts

Preparing a financial analysis report/analytical review sheet

EDUCATION

Association of Chartered Certified Accountants 2009

(ACCA-UK) Part 2

Bachelors of Commerce (Honors) 2004- 2007

SKILLS Analysis and Insight

Business acumen

Business development

Communication and Influence

Leadership

Project Management

Quality service delivery

Relationship Management

Team work


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2.2 Job Description

Job Description

Title: Assistant Financial Manager

Department: Finance

Position Summary

Supports financial decision making information by collecting, analyzing, investigating and reporting financial data

Duties and Responsibilities

Prepare monthly and Annual financial statement by collecting data, analyzing, summering data, information and trends

Prepare Monthly and Annual statements by assembling data

Calculating quarterly estimated tax payments, assembling sate for quarterly and annual tax filling

Responds to financial inquiries by gathering, analyzing and interpreting data

Provide financial advice by studying operational issues

Prepare budgets and developing forecasts

Prepare special reports

Updates job knowledge by keeping current with financial regulations and accepted practices

Accomplishes finance and organization mission by completing related results as needed

Working Conditions

Work is performed in an office environment.

Qualification

Completed degree or equivalent education.

Have 3 or more years’ experience in audit field


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2.3 Personal Specification

Personal Specification: Assistant Finance Manager

Essential Experience

3 Years’ experience in working

Experience of managing small finance team

Experience of financial reporting to external donors

Experience of monitoring and reporting tight deadlines

Essential Skills and Knowledge

Effective financial management skill Knowledge on financial systems and procedures in a program Proven ability to lead, manage and motivate Project management skill Excellent organization skill Ability to work in wide variety of cultural contexts

Essential Aptitude

Committed to high quality standards

Ability to establish effective working environment

Excellent communication and interpersonal skills

Self-motivated and flexible to work

Qualification

Professional accounting qualification , CIMA, ACCA


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3. Legal, Regulatory and Ethical consideration in Selection Process and their

implications

3.1 Selection

Selection is the process of selecting a qualified person to the required job who can successfully do

the job and deliver valuable contributions to the organization. Selection system will be depend on

job analysis to ensure that the selection criteria is job related. The requirements in the selection

system are knowledge, skills, abilities and other characteristics.

3.2 Legal Considerations

In the Selection Process need to avoid some areas which could cause the legal violations, unless

which is directly related to the job.

Questions which is acceptable to ask in the selection process

1. Name :

Asking about First, Middle and last name

2. Address :

Address of where the applicant is living

3. Marital Status :

Can the applicant will be able to meet specified work schedules

4. Religion :

Questions regarding availability for work during specific time periods

5. Experience :

Inquiries regarding previous work experience

6. Disability :

Asking whether the applicant can perform the essential job related tasks


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Following are the few unacceptable questions in selection process which should be ignored,

1. Age :

The interviewer have permission only to ask about whether the applicant is over

the minimum legal employment age (Example 18years)

2. Education :

Asking unrelated question on education where the job is required only a degree

3. Financial Status :

Questions regarding to financial status but can ask about minimum salary

requirements

4. Gender or Sex :

Asking about information relating to individual gender

5. Health :

Asking questions about health which is not related to specific job requirements

6. Marital Status :

All questions regarding whether the applicant is married, single or divorced

7. Pregnancy :

All questions regarding pregnancy

8. Race or Colour :

Questions regarding race and colour

9. Religion :

Questions regarding to indicate or identify religious value or customs

10. Residence :

Questions regarding whether the applicant is living in a rent or own house


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3.3 Ethical Consideration

Selection is an area where decision making is requires thorough attention, accompanied by best

practice standard to ensure that risks of corruption and unfair practices are minimized. In

Selection the organization will select most suited applicant to the position.

Ethical issues in Selection

Organization recruit employees who need respect as people

Discriminatory recruitment practices may inhibit the success of people

Code of ethics for employees

Treat all the job seekers equally

No discrimination in terms of race, religion, gender etc. Do not request job seekers to

include their photos in the CV

Ask question on job related information in selection process

Code of Ethics for Job seekers

Ensuring the CV or resume accuracy

Expect employment history verification

Assume personal responsibility for publishing resume, pictures and any other


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Discrimination

The equal rights legislation principle is a positive attitude to all organization. It means the

individuals own attitudes and values. Discrimination against the people in the form of their race,

gender, disability etc.

The following are the laws of major pieces of legislation affecting equal opportunities under UK

Racial Discrimination Act 1965 (amended in 1968 and 1975)

Sex Discrimination Act 1975 and 1986

Disability Discrimination Act 1992 and 1997

Equal Pay Act 1970 (amended 1983)

Human Rights Act 2001

1. Sex Discrimination

It’s an unlawful discrimination against a person, it is done directly and indirectly.

Direct discrimination means if a male and female are employed in the same job but

female receives lower salary when compared to male, then it would be called as

direct discrimination. Indirect discrimination means when an organization required

a person with some qualification, male and female will apply for the job but the

both have same kind of qualification but the priority is given for male candidate

and select him, this is called indirect discrimination.

Good Practice

All workers should be treated equally, irrespective of sex

No one should be disadvantaged of valuable training experience because of their

gender.

Ways of Sexual Harassment to an employee

Comment on their look

Vulgar comments on them

Intimate physical contact


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What employers and company do if sexual harassment happens?

Employees should complain about this to the right person because they are liable

for the actions of their employees under sex discrimination act 1975 (UK)

Once the complaint is made it should not be ignores. A proper investigation should

be carried out formally and informally, but it should be done immediately to avoid

future discrimination.

Good Practice

Always needs to take sexual harassment seriously.

Deal quickly with the matter

2. Racial discrimination

It is unlawful to discriminate a person because of color, race and national or ethnic origin.

Ways in where Racial Discrimination Happens

When applying for a job

When at work

In training

In promotion

3. Equal Pay

Male and female who are working in the same job should receive same and equal pay.

Because,

They are doing the same work

They are doing work of equal value.


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Best Practice for Selection System

1. Impartiality: In the all stages of selection process should be impartial and objective in its

execution

2. Accountability : In the selection process the stakeholders should be accountable for all

the decisions that are made and ensure proper record keeping to support such decisions

3. Openness : Factors affecting on recruitment and selection process must be clear to all

stakeholders involved, also the decision making processes should be transparent while

maintain confidentiality with regards to the candidate

4. Integrity: Recruitment and Selection process must be carried out in accordance with

relevant guidelines, codes and rules.

‘


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4. Role of Assistant Human Resource Manager in the Selection Process

Human Resource Manager is the person who handle personnel decisions including recruiting an

employee who is needed for do a particular job. If an employee going to leave the organization it

is HR Manager Responsibility to find a replacement for the available job role.

Step 1: Replacement

Review the tasks which is performed by previous Assistant Finance Manager and also decide

whether it is required ant further changes is required for the job to perform.

Experience which is required to perform the tasks

Work which is carried out by the previous employee

Tasks which needed to be added and removed for the job

Working Hours

Step 2: Develop Job Description

Making job description is the core of a successful recruitment process. From the Job description,

interview questions and evaluation are developed. A well written job description should consist

of following factors,

Make long lasting impression to the candidate

Clearly mentioning the required level of qualification and responsibility

Serves as a document which will help to prevent against complaints by providing written

evidence that employment decision were made on the basis of business needs

Used as a clear distinctions between level of responsibility and competencies required


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Step 3: Develop Recruitment Plan

For each job positions it is required a documented recruitment plan. A well-structured

recruitment plan will help to find the best qualified candidate.

Posting Period – Applicant need to post or email the CV to the address within in the 10

working days from the day of advertisement is printed.

Advertising – There are variety of sources available both internally and externally to

attract the needed employee. Every effort should be made to conduct a thorough search

by advertising widely before filling the position. Advertisement can be displayed in print

media such as local media and national publications and also other paper advertisement.

In this modern era there is also Social media like Facebook, Twitter, LinkedIn etc. which

are most popular and help to reach the advertisement to lot of expected employees

Step 4: Select by Resumes or CV

To make sure that applicant who are selected for the interview needed to be evaluated by one or

more individual to minimize the potential for personal unfairness.

Step 5: Review Applicants

All applicant will be reviewed and considered. Need to select highest quality applications which

is relevant to the job.

Step 6: Initial Phone Screen

After selecting the suitable applications the next step will be to gather more information about

the candidate and see whether the applicant is fit for the Assistant Finance Manager Job

Step 7: Interview

Conducting face to face interview and asking questions relating to Assistant Finance Manager

and ensuring the candidate is fit and qualified to perform the job. In this process finalizing all the

required information needed to the employee and employer and also sorting out the salary and

giving the organization procedure and rules.

HR Manager has all the responsibility from the top to bottom to select suitable candidate.


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5. Evaluation of Assistant Human Resource in selection Process

The role of Assistant Human Resource Manager is to first find out the which job role is vacant, in

this Assistant Finance Manager going to resign so need to select a qualified employee for this

place.

Then need to design a recruitment plan. In this need to create a job description. After designing

the ad which is needed to be given to put up in media’s to get needed employee. For advertisement

will use print media’s as well as Social media’s and reach the ad to the targeted candidate. In it

needed to be mention about the qualification and experience need to perform Assistant Finance

Manager Job. After that suitable candidates who has required qualification will apply to the job

through email and post which will be mentioned in the ad.

As an Assistant Human Resource need to review all the applications and sort out the CV’s which

has the required qualification to perform the job. After sorting out need to have a phone call

interview and gather more information about the candidate. After the gathering furthermore

information and again sorting out the candidates and call them for the interview.

In the interview asking the candidate on relevant questions and evaluate whether he/she will be

suitable. After one candidate is sorted out from the interview call him/her for finalizing what is

he/she expecting from the organization and what organization expecting from him/her and

finalizing all the deals like salary and accommodation.

The Assistant Human Resource Manager plays a vital part in selection process. Mostly all the

process in the selection and recruiting are done by HR Manager and also responsible in selection

the suitable candidate.


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6. Factors involved in Monitoring and Performance evaluation

In the organization project is closely monitored. If the monitoring is done in a proper manner it

will consistently measuring performance and provide ongoing feedback and reach towards the

goal. Monitoring continuously unacceptable performance can be identified.

Performance evaluation is the process of measuring an employee’s job performance and

productivity. The management of performance plays an important role to the success or failure of

the organization. An effective performance evaluation system creates low turnover and increases

employee productivity. This is why performance evaluation is very important.

Evaluating Assistant Human resource manager will be done in the following ways,

Planning Assistant Human Resource manager tasks in advance and gives an overall idea

of the performance standard it expected to meet

Consistently supervise and evaluate Assistant HR manger performance. HR manager will

give feedback by analyzing the performance and give the suggestions to help to increase

the performance.

Doing the given task in time to support other team members and work according to the

schedule

Giving Assistant HRM a new task and watching the versatile and how to adopt to it

Role of Assistant HRM in team work

The major role is to work on time and support HR Manager. Also carry out tasks which was

given. Works as a team in preparing job description, questionnaire etc. and evaluating whether

it’s right or wrong and making necessary changes. Also preparing suitable advertisement and

techniques which needed to be put up to recruit candidate for the job role.


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7. Plan and deliver the assessment of the development of Assistant

Marketing Manager

Assessment Process

Engaging employees in a thoughtful performance assessment process will help to boost an

organization’s employee engagement. It can also help individual behavior more closely and create

a better work environment. As a finance manager need to allocate funds for the marketing activities

to carry out. Providing needed fund will help to motivate the marketing manager.

Plan to make Effective assessment process

Setting goals: Goal are important and exactly tells what the manager expects. It is important set a

clear connection between employee goals and their effect on the organization’s ability to

accomplish its mission. Individual performance of employee goal link directly with the

organization values and mission. As the organization has to grow the performance review process

is incredibly important.


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Providing Feedback:

Once the goals have been set finance manager should provide continuous feedback throughout the

process and how marketing manager in achieving the goals. Feedback can be informal but will not

be meaningful unless it is specific.

Conducting the annual review

At the end of each task finance manager should conduct performance review that essentially

summarize the informal conversation and feedback that occurred throughout the task. Performance

review is regarding goals and performance.

Planning professional development

Once the formal performance review is completed Assistant marketing manager will be told to

create a professional development plan for himself. That will include competencies and specific

development activities that he want to work on. Performance assessment process is used as a lever

to help employees stretch and grow.


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8. Evaluate the success of assessment process

The main purpose of doing assessment process is to improve employee learning. This allows

for evidence based decision making about curriculum. At the assessment process it provides

evidence that allows them to improve job outcomes. Assessment also helps to evaluate whether

the Assistant marketing manager achieved the needed target and provide information to

improve the job role.

Doing Assessment process will provide data that will help Finance manager and organization

to make informal decision in terms of the job role and look out for the areas to improve.

Assessment process is an ongoing process of identifying goals and objectives, collecting and

analyzing data and making modifications when necessary for improvement. This process need

to be plan periodically assessing all aspects.

Assessment process focuses on the opportunities to develop Assistant Marketing Manager

Ability to evaluate themselves. To make judgment about their own performance and improve

upon.

Well design assessment process will encourage active learning when especially assessment

delivery is innovative and engaging. Peer and self-assessment can foster a number of skills,

such as reflection and critical thinking. As well as giving employee insight to the assessment

process.


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TASK 2

Section 1

9. Skills and Attributes needed for effective Leadership

In MBAAR project I was the event executive for Talent show event. The departmental head was

Fazlam Nazar. For a great leader there must be some qualities like skills and attitudes. For example

we going to do the talent show event and it cannot be done easily. So the leader should have certain

skill level to do the job and the fact is attitudes determines whether the job is done well and see

whether the job holder makes real difference to the event and it was well carried out by Fazlam.

Our Department head has a great character, which will been seen through, when a problem occurs

the way the leader understand what is the problem and what needed to be done and what will be

the outcome. For a leader it needed to take executable judgments and it was well made by the

department head. A leader who needs an excellent character and understand every members

suggestion and feelings.

A leader need to motivate the members to carry out a task and encourage them to work more. Also

need to corporate with others and work as a team. Leader is whom who leads by an example and

making sure that the work you do is clearly understood by the team, without passion can’t be a

great leader and inspire others through the enthusiasm, also need to be organized much more and

so will everyone else.

A person can’t do everything, a leader need to be able to delegate effectively. Though delegating

the work but the leader need to take ownership and responsibility at all the times. The team has to

know that you will be there is the bad times as well as in the good times. To be great leader need

to communicate with the members and gather information and feedbacks. A huge part will be he

needed to be a great listener because if you want to do a task as a group communication is important

As a leader need to honest to the members and as well as brave to take risk according to the

situation. As a leader must be a follower too, which is means finding values to the team and get

inspired by the team.


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10. Difference between leadership and management

Leaders is the one who lead and managers who manage.

Management Leader

Is a Copy Is an Original

Maintains Develops

Focus on system and structure Focus on people

Relies on control Inspire trust

Has a short range view Has a long range view

Imitates Originates

Does things right Does right thing

Leader

The leader of Event department is Fazlam. He studies and develop ideas and principles every time,

also innovate new ideas and discuss with all the members before implanting it and ask suggestions.

If a problem occurs he was resourceful and looks for solution to problems. He is also very

empathetic with a focus on people. He was very inspiring and giving trust to the stakeholders.

He understands about the talent show event with the big picture in the mind. He ask for feedbacks

and suggestions and listen to what group members are saying and it shows he has superior listening

skills. He always take challenges and asks why and what can be improved and look for

opportunities to develop strengths. Create a great atmosphere and friendly working environment

and develop a following.

Management

Management is the one which manage the employees but is leader he studies and develop ideas

and principle. Leader who innovates but the management will always accept the status quo.

Management focus on system, structure and control but a leader who focus on people.

Managements have few questions just how or when but leader who understand the big picture.

Leader always tries to maximize the strengths but a management tries to minimize the weaknesses.

Management have subordinates but a leader has a follower.


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11. Leadership Styles in different Situations

There were lot of situation where different types of leadership style was performed. The one

situation is when deciding where to sell talent show tickets. In this situation Transactional

leadership style was followed. The idea of where to sell ticket was gathered from all the members

and all gave them almost a same feedback of selling the tickets inside the Kandy city as well as in

the Hindu cultural hall entrance. By using this leadership style clarifies everyone roles and

responsibilities and which also a benefit that transactional leadership judges team members

performance. In the same situation for the selling of raffle draw tickets other department members

preferred to sell tickets outside the Kandy city. So the same scenario happens in both but the leaders

in both department had different ideas and thoughts.

The other situation is for selection of Hall to conduct the talent show event. In this case the power

was with the leader and he is the one who selected the Auditorium to conduct the talent show. In

this Autocratic leadership style was performed. By carrying out this style it was incredibly efficient

decisions are made quickly and work gets done. This style was used when it needed to select the

auditorium sooner than later. So it forced to use this autocratic style. But for conducting the raffle

for draw also autocratic leadership was performed.

In another situation, on finalizing the vents that needed to be done. All the team members were

gathered and involved in decision making process. This encouraged creativity and team members

are often highly engaged in project and decision. This style is called as Participative Leadership

style. By performing this style team members tend to have high job satisfaction and productive

because they are more involved in process. This styles helps to develop people skills.


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12. Strategies used to motivate to achieve objectives

If a team needed to do well it needed to be motivated. Motivating help to achieve the objective in

an effective way.

1. Leader explained about the positive outcomes of achieving the objective and benefit to

the individuals.

2. A curiosity was built in every members mindset so everyone is interested enough to

achieve the goals, sue to this team members wanted to learn more. This is achieved

because of the understanding of team member’s interests.

3. To each person a specific task was given and it needed to be accomplished by each

member of the team in the given time.

4. The expectation from each member was well explained and what needed to be done to

achieve this goal was said before and also realistic goals were planned

5. Teams have been break into small groups so everyone has got responsibility to achieve

the goal. A friendly competition was built in the team

6. Controlling the members and giving them the feeling about what needed to be achieved

7. By recognizing the individual efforts helped to work more because individual efforts are

noticed. This inspired all members to do their share. Because of knowing that individual

performance will be recognized and rewarded.


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Section 2

13. Team Working

As a team organized a cricket tournament in our town. Where all the teams around the city were

participated. We had 5 members in the organizing community of cricket tournament.

13.1 Benefit of Team Working

Organizing and conducting a cricket tournament with 12 teams is not an easy task and it cannot be

done by an individual. With the help of team work we able to bring 12 teams within a week, each

member in the team went to different areas around the city and gave the application form to enter

the tournament. Without a team cannot go to more areas at a same time with low cost.

In preparing the advertisement which will be posted in the walls and social media’s, we wanted to

put up a colorful ad which will attract the cricket teams, in this 5 people as a team we gathered lot

of ideas in designing the advertisement and finally came up with an excellent output and when we

posted it on the wall it had attracted lot of cricket teams as well as the general public. On the day

of posting the advertisement in Facebook received terrific response with 100 plus likes and

comments within an hour. A day later people who saw it on the wall near roads and homes called

and asked about the tournament and their willingness to participate.

Due to the team work we was able to create colorful advertisement as a creative work which

resulted in better results. The objective of bringing more than 10 teams was achieved easily. On

the preparation for the tournament first booked a ground which was one of our team member

relative place so due to that we able to get it for free. Each member has got different types of

responsibility to do the tournament, which enabled to save time and energy

Advantages of Team Working

When a team works well together as a team it will help to accomplish more than its

individual member can do alone

Due to the apply of different skills helped to come up with more effective solution than

one person working on the same problem

Mutual support help to benefit of encouraging to achieve goals


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13.2 Conflicts in achieving Goals

The main conflict was happened during the designing process of advertisement. All the 5 members

had a different idea. As a human being all are not same and they are right in their own view point.

As a team leader I asked all the members about the ideas and suggestions and wrote them in a

paper and started to make designs and in the process asked whether it is good and are they satisfied,

by asking it frequently I was able to create a very good design because 5 brains are better than 1

brain.

The other conflict which happened on deciding whether to keep a league tournament of a knockout

tournament. In this case all had different opinion and some says league and some says knockout.

As a leader I stepped into it and said about the practical difficulty in doing a league tournament

where it need at least 2 days to keep matched between 12 teams so it practically difficult and also

harder and also explained about keeping knockout tournament and advantages of it. By keeping

knockout tournament will help to finish the tournament within a day and also it will be easy to

select the teams and will not have difficulty in calculating points and all. After that all the members

understood and came to a conclusion of keeping knockout tournament.

Another conflict is on whether to keep the tournament on Saturday or Sunday. But I explained

them keeping it on Sunday will be good because on that day most of them will be free from work

and studies so it is the right day to keep. Then all the members agreed and kept on Sunday


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13.3 Effectiveness of a team in achieving goals

When we decide on organizing a cricket tournament we know an individual cannot to it and it

won’t work practically. When we decided all the members given support and motivated to go on

with it. Right from the start to end team work is important. If there is any miscommunication and

misunderstanding the whole project will be collapsed. The team effectiveness help in this matter.

To successfully start and finish all the members need to carryout different types of work and need

enough resources which is need to do the tournament. At start needed some capital investment to

start the proceeding so as a team we put on equal investment so it help to reduce the liability of

each person. If one person want to do it then need to put the whole amount and it will be harder

and also if the project was not successful then he may incur huge loss and in creativity side and

thinking there will be only one brain so it limit the creativity level of the work.

By doing it as a team work it was quit an easy task to carry out because there will be enough

suggestion and feedback. To manage all the 12 teams it needed at least 5 persons and 1 person

cannot control and give reply to all the people.

Team Effectiveness

Team effectiveness refers to the system of getting people work together effectively. People

working together can achieve much more than if the individuals of the team were working on their

own. The effectiveness of a team is determined by a number of factors.

A team is depends in part on bringing together people who have different skills. This can include

different technical abilities or communication skills. In fact, teaming up people who share the exact

same characteristics is often a recipe for disaster. Team effectiveness depends on people taking on

different roles in a group setting. The interest that the group has in the project also strongly

influences its effectiveness. If the job is too easy or too difficult, or if the rewards for achieving

the end result do not seem worth the effort, the team may end up working half-heartedly. The task

should also have a clear outcome. Working towards a specific goal enhances the effectiveness of

a team significantly.


30 BABM K 23

14. Conclusion

Working with and leading people is one of the key concepts of a person who wants to be a leader.

A great leader must recognize what an organization really needs at a particular time. The role of

the leader in an organization is very essential that the leader can lead the entire organization to

success or failure. The possible issues of the company appear to be recruitment and selection

system, legal, regulatory and ethical considerations, mix of knowledge, skills and experience

required.

In recruitment process there should be not any discrimination and follow company rules and

regulations in selection process and giving equal opportunities to every candidate. To be a good

leader the person needs to identify every individual’s strengths and weaknesses as well as feelings.

Motivate employees to get better output and effectively use the resources. In the team work a team

need to be well known about every individual. Team leader need to manage the conflicts which

occur during any event and unite the team as one and get better output.


31 BABM K 23

15. References

1. Leading Work with Young People (2007) Mary Tyler, Principal Lecturer, De

Montfort University

2. Working with leading people (Online) (cited 2nd July 2013) Available

From<URL:http://www.studymode.com/essays/Working-And-Leading-People-

Assignment-849612.html>

3. Motivating employees (Online) (cited 2nd July 2013) Available From <URL:

http://www.inc.com/guides/hr/20776.html>

4. Leadership Training(Online) (cited 2nd July 2013) Available From <URL:

http://www.thecoaches.com/leadership/>

5. Leadership Qualities (Online) (cited 2nd July 2013) Available From <URL:

http://www.nsba.org/sbot/toolkit/LeadQual.html/>

6. Lecture Notes

http://www.studymode.com/essays/Working-And-Leading-People-Assignment-849612.html

http://www.studymode.com/essays/Working-And-Leading-People-Assignment-849612.html

http://www.inc.com/guides/hr/20776.html

http://www.thecoaches.com/leadership

http://www.nsba.org/sbot/toolkit/LeadQual.html

working with leading people assignment

Documents

leading people assignment

leading people f

team leader

good working environment

job description

selection process organization

job specification

assessment process