working with m sites, smartphone apps & tablets

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Working with M-Sites, Smartphone Apps & Tablets. Stuart Buchanan, wearethenest.com.au

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An overview of current mobile marketing opportunities for government organisations. Presented at Social Media in Government Conference, 13th December 2011 at the Hotel Realm, Canberra.

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Page 1: Working with m sites, smartphone apps & tablets

Working with M-Sites, Smartphone Apps & Tablets.

Stuart Buchanan,wearethenest.com.au

Page 2: Working with m sites, smartphone apps & tablets

Working with M-Sites, Smartphone Apps & Tablets. Stuart Buchanan, wearethenest.com.au.

m-sites,smartphone apps, ipads & tablets,case study: art gallery of nsw,iphoneograhy & gamification, case study: sydney festival, coming next.

Page 3: Working with m sites, smartphone apps & tablets

Working with M-Sites, Smartphone Apps & Tablets. Stuart Buchanan, wearethenest.com.au.

Page 4: Working with m sites, smartphone apps & tablets

Working with M-Sites, Smartphone Apps & Tablets. Stuart Buchanan, wearethenest.com.au.

by early 2012, more than half of all internet connections will be made by mobile devices.

Page 5: Working with m sites, smartphone apps & tablets

Working with M-Sites, Smartphone Apps & Tablets. Stuart Buchanan, wearethenest.com.au.

by early 2012, more than half of all internet connections will be made by mobile devices.now, the #1 method for accessing local information is the mobile device.

higher-and-higher.com

Page 6: Working with m sites, smartphone apps & tablets

Working with M-Sites, Smartphone Apps & Tablets. Stuart Buchanan, wearethenest.com.au.

76% of all australians aged 12-14 own a mobile device.

Page 7: Working with m sites, smartphone apps & tablets

Working with M-Sites, Smartphone Apps & Tablets. Stuart Buchanan, wearethenest.com.au.

76% of all australians aged 12-14 own a mobile device.2% of all australians aged 5-8 own a mobile device.higher-and-higher.com

Page 8: Working with m sites, smartphone apps & tablets

Working with M-Sites, Smartphone Apps & Tablets. Stuart Buchanan, wearethenest.com.au.

android handset share has rocketed in australia in the last 12 months.

zdnet.com.au

Page 9: Working with m sites, smartphone apps & tablets

Working with M-Sites, Smartphone Apps & Tablets. Stuart Buchanan, wearethenest.com.au.

but smartphone internet usage is still dominated by apple.

campaignmonitor.com

Page 10: Working with m sites, smartphone apps & tablets

Working with M-Sites, Smartphone Apps & Tablets. Stuart Buchanan, wearethenest.com.au.

1 in 5 email newsletters are now viewed on a mobile device.

campaignmonitor.com, June 2011

Page 11: Working with m sites, smartphone apps & tablets

Working with M-Sites, Smartphone Apps & Tablets. Stuart Buchanan, wearethenest.com.au.

m-sites,smartphone apps, ipads & tablets,case study: art gallery of nsw,iphoneograhy & gamification,case study: sydney festival, coming next.

Page 12: Working with m sites, smartphone apps & tablets

Working with M-Sites, Smartphone Apps & Tablets. Stuart Buchanan, wearethenest.com.au.

m-site: mobile-optimised web site, viewable on any device with an web browser.

Page 13: Working with m sites, smartphone apps & tablets

Working with M-Sites, Smartphone Apps & Tablets. Stuart Buchanan, wearethenest.com.au.

m-site can be built once, and run across multiple types of devices.

Page 14: Working with m sites, smartphone apps & tablets

Working with M-Sites, Smartphone Apps & Tablets. Stuart Buchanan, wearethenest.com.au.

m-site requires an internet connection, all data is stored online.

Page 15: Working with m sites, smartphone apps & tablets

Working with M-Sites, Smartphone Apps & Tablets. Stuart Buchanan, wearethenest.com.au.

m-site will only allow for basic interaction & engagement.

Page 16: Working with m sites, smartphone apps & tablets

Working with M-Sites, Smartphone Apps & Tablets. Stuart Buchanan, wearethenest.com.au.

m-sites,smartphone apps, ipads & tablets,case study: art gallery of nsw,iphoneograhy & gamification, case study: sydney festival, coming next.

Page 17: Working with m sites, smartphone apps & tablets

Working with M-Sites, Smartphone Apps & Tablets. Stuart Buchanan, wearethenest.com.au.

app: application made specifically for a brand of mobile device, downloaded and run on the device.

Page 18: Working with m sites, smartphone apps & tablets

Working with M-Sites, Smartphone Apps & Tablets. Stuart Buchanan, wearethenest.com.au.

app are software,built specific to the device,downloaded and stored, cost more to produce.

Page 19: Working with m sites, smartphone apps & tablets

Working with M-Sites, Smartphone Apps & Tablets. Stuart Buchanan, wearethenest.com.au.

app does not necessarily need an internet connection, if data has already been saved or downloaded.

Page 20: Working with m sites, smartphone apps & tablets

Working with M-Sites, Smartphone Apps & Tablets. Stuart Buchanan, wearethenest.com.au.

apps allow for integrated engagement across social platforms, and can leverage full phone functions.

Page 21: Working with m sites, smartphone apps & tablets

Working with M-Sites, Smartphone Apps & Tablets. Stuart Buchanan, wearethenest.com.au.

m-site or app?

Page 22: Working with m sites, smartphone apps & tablets

Working with M-Sites, Smartphone Apps & Tablets. Stuart Buchanan, wearethenest.com.au.

m-site or app?how will it be used? where will it be used? are you looking for deep level of social engagement? how much money do you have to spend?

Page 23: Working with m sites, smartphone apps & tablets

Working with M-Sites, Smartphone Apps & Tablets. Stuart Buchanan, wearethenest.com.au.

m-sites,smartphone apps, ipads & tablets,case study: art gallery of nsw,iphoneograhy & gamification, case study: sydney festival, coming next.

Page 24: Working with m sites, smartphone apps & tablets

Working with M-Sites, Smartphone Apps & Tablets. Stuart Buchanan, wearethenest.com.au.

ipad & tablets.

Page 25: Working with m sites, smartphone apps & tablets

Working with M-Sites, Smartphone Apps & Tablets. Stuart Buchanan, wearethenest.com.au.

comscore.com

ipad dominates the tablet market entirely.

Page 26: Working with m sites, smartphone apps & tablets

Working with M-Sites, Smartphone Apps & Tablets. Stuart Buchanan, wearethenest.com.au.

13-17

18-24

25-34

35-44

45-54

55-64

65+ 6.2

7.3

16.4

20.3

27

15.2

7.6

4.6

7.4

15.3

22.1

27.4

16.9

6.3

SmartphonesiPad

comscore.com

ipad ownership led by 25-34 year olds.

Page 27: Working with m sites, smartphone apps & tablets

Working with M-Sites, Smartphone Apps & Tablets. Stuart Buchanan, wearethenest.com.au.

businessinsider.com

majority use it between 2 and 5 hours per day.

Page 28: Working with m sites, smartphone apps & tablets

Working with M-Sites, Smartphone Apps & Tablets. Stuart Buchanan, wearethenest.com.au.

flurry.com

some statistics claim that app use outweighs web on mobile.

Page 29: Working with m sites, smartphone apps & tablets

Working with M-Sites, Smartphone Apps & Tablets. Stuart Buchanan, wearethenest.com.au.

businessinsider.com

when consuming news, over 60% choose apps over web.

Page 30: Working with m sites, smartphone apps & tablets

Working with M-Sites, Smartphone Apps & Tablets. Stuart Buchanan, wearethenest.com.au.

adobe’s ipad publishing platform now open to all.

Page 31: Working with m sites, smartphone apps & tablets

Working with M-Sites, Smartphone Apps & Tablets. Stuart Buchanan, wearethenest.com.au.

ipads replacing other devices in public cultural institutions.

Page 32: Working with m sites, smartphone apps & tablets

Working with M-Sites, Smartphone Apps & Tablets. Stuart Buchanan, wearethenest.com.au.

m-sites,smartphone apps, ipads & tablets,case study: art gallery of nsw,iphoneograhy & gamification, case study: sydney festival, coming next.

Page 33: Working with m sites, smartphone apps & tablets

Working with M-Sites, Smartphone Apps & Tablets. Stuart Buchanan, wearethenest.com.au.

ContemporaryAGNSW iPad app

Page 34: Working with m sites, smartphone apps & tablets

Working with M-Sites, Smartphone Apps & Tablets. Stuart Buchanan, wearethenest.com.au.

ContemporaryAGNSW iPad app

Page 35: Working with m sites, smartphone apps & tablets

Working with M-Sites, Smartphone Apps & Tablets. Stuart Buchanan, wearethenest.com.au.

ContemporaryAGNSW iPad app

Page 36: Working with m sites, smartphone apps & tablets

Working with M-Sites, Smartphone Apps & Tablets. Stuart Buchanan, wearethenest.com.au.

Page 37: Working with m sites, smartphone apps & tablets

Working with M-Sites, Smartphone Apps & Tablets. Stuart Buchanan, wearethenest.com.au.

Page 38: Working with m sites, smartphone apps & tablets

Working with M-Sites, Smartphone Apps & Tablets. Stuart Buchanan, wearethenest.com.au.

m-sites,smartphone apps, ipads & tablets,case study: art gallery of nsw,iphoneograhy & gamification,case study: sydney festival, coming next.

Page 39: Working with m sites, smartphone apps & tablets

Working with M-Sites, Smartphone Apps & Tablets. Stuart Buchanan, wearethenest.com.au.

iphoneography is photography & video created on iphones, often processed through apps to add creative effects and tagged with a physical location.

Page 40: Working with m sites, smartphone apps & tablets

Working with M-Sites, Smartphone Apps & Tablets. Stuart Buchanan, wearethenest.com.au.

instagram is the most popular iphoneography app.

Page 41: Working with m sites, smartphone apps & tablets

Working with M-Sites, Smartphone Apps & Tablets. Stuart Buchanan, wearethenest.com.au.

instagram is a good tool to encourage audiences to share their experiences, and photos can be published outside of the app, on the web.

Page 42: Working with m sites, smartphone apps & tablets

Working with M-Sites, Smartphone Apps & Tablets. Stuart Buchanan, wearethenest.com.au.

Page 43: Working with m sites, smartphone apps & tablets

Working with M-Sites, Smartphone Apps & Tablets. Stuart Buchanan, wearethenest.com.au.

Page 44: Working with m sites, smartphone apps & tablets

Working with M-Sites, Smartphone Apps & Tablets. Stuart Buchanan, wearethenest.com.au.

gamification.

Page 45: Working with m sites, smartphone apps & tablets

Working with M-Sites, Smartphone Apps & Tablets. Stuart Buchanan, wearethenest.com.au.

gamification is the use of ‘game play’ elements outside of game environment. elements include challenges, awards & badges, levels, progress bars, leader boards.

Page 46: Working with m sites, smartphone apps & tablets

Working with M-Sites, Smartphone Apps & Tablets. Stuart Buchanan, wearethenest.com.au.

foursquare was one of the early sites to implement gamification, using badges, rewards and leader boards.

Page 47: Working with m sites, smartphone apps & tablets

Working with M-Sites, Smartphone Apps & Tablets. Stuart Buchanan, wearethenest.com.au.

sundance festival iphone app used basic gamification to encourage audiences to visit local businesses.

Page 48: Working with m sites, smartphone apps & tablets

Working with M-Sites, Smartphone Apps & Tablets. Stuart Buchanan, wearethenest.com.au.

appysnap mixes iphonegraphy with gamification by setting daily challenges, often with a sponsor.

Page 49: Working with m sites, smartphone apps & tablets

Working with M-Sites, Smartphone Apps & Tablets. Stuart Buchanan, wearethenest.com.au.

erykah badu’s ‘love meter’ app rewards fans who actively share, buy and contribute content.

Page 50: Working with m sites, smartphone apps & tablets

Working with M-Sites, Smartphone Apps & Tablets. Stuart Buchanan, wearethenest.com.au.

the real heart of gaming - creative and complex challenges, story-telling, emotional experiences - needs to rise above pure mechanics.

Page 51: Working with m sites, smartphone apps & tablets

Working with M-Sites, Smartphone Apps & Tablets. Stuart Buchanan, wearethenest.com.au.

m-sites,smartphone apps, ipads & tablets,case study: art gallery of nsw,iphoneograhy & gamification,case study: sydney festival, coming next.

Page 52: Working with m sites, smartphone apps & tablets

Working with M-Sites, Smartphone Apps & Tablets. Stuart Buchanan, wearethenest.com.au.

2011 festival,iPhone appprogram ‘at a glance’search listingsin-app planner

Page 53: Working with m sites, smartphone apps & tablets

Working with M-Sites, Smartphone Apps & Tablets. Stuart Buchanan, wearethenest.com.au.

program ‘at a glance’search listingslinked planner(across mobile site, desktop site and app)

2012 festival,mobile site

Page 54: Working with m sites, smartphone apps & tablets

Working with M-Sites, Smartphone Apps & Tablets. Stuart Buchanan, wearethenest.com.au.

2012 festival,mobile app(iPhone & Android)

if we can get so much from the mobile site, then what can we do with the app?

Page 55: Working with m sites, smartphone apps & tablets

Working with M-Sites, Smartphone Apps & Tablets. Stuart Buchanan, wearethenest.com.au.

2012 festival,mobile app(iPhone & Android)

geo-taggingeverything is geo-tagged - find events, restaurants, bars, ticket booths, car parks, utilities and festival photos - right where you are now

Page 56: Working with m sites, smartphone apps & tablets

Working with M-Sites, Smartphone Apps & Tablets. Stuart Buchanan, wearethenest.com.au.

2012 festival,mobile app(iPhone & Android)

iphoneographyin-app camera allows you to snap photos at festival events, tag your location, ‘festivalise’ your image and share with the world

Page 57: Working with m sites, smartphone apps & tablets

Working with M-Sites, Smartphone Apps & Tablets. Stuart Buchanan, wearethenest.com.au.

2012 festival,mobile app(iPhone & Android)

cross-platformpersonalisation‘my festival’ feature, linked planner, bookmarked venues & shared photos + a home page ‘news feed’ with live info & updates

Page 58: Working with m sites, smartphone apps & tablets

Working with M-Sites, Smartphone Apps & Tablets. Stuart Buchanan, wearethenest.com.au.

2012 festival,mobile app(iPhone & Android)

gamificationtake part in the sydney festival mobile game - win discounts, prizes & badges, and unlock the ‘final game’ to win a special VIP prize

Page 59: Working with m sites, smartphone apps & tablets

Working with M-Sites, Smartphone Apps & Tablets. Stuart Buchanan, wearethenest.com.au.

m-sites,smartphone apps, ipads & tablets,case study: art gallery of nsw,case study: sydney festival, coming next.

Page 60: Working with m sites, smartphone apps & tablets

Working with M-Sites, Smartphone Apps & Tablets. Stuart Buchanan, wearethenest.com.au.

augmented reality.

Page 61: Working with m sites, smartphone apps & tablets

Working with M-Sites, Smartphone Apps & Tablets. Stuart Buchanan, wearethenest.com.au.

augmented reality allows you to use a mobile device to ‘augment’ locations with information, images and media.

Page 62: Working with m sites, smartphone apps & tablets

Working with M-Sites, Smartphone Apps & Tablets. Stuart Buchanan, wearethenest.com.au.

Page 63: Working with m sites, smartphone apps & tablets

Working with M-Sites, Smartphone Apps & Tablets. Stuart Buchanan, wearethenest.com.au.

augmented reality offers engagement via ‘real world’ interactions.

Page 64: Working with m sites, smartphone apps & tablets

Working with M-Sites, Smartphone Apps & Tablets. Stuart Buchanan, wearethenest.com.au.

‘unseen sculptures’ showcases augmented reality art installations around australia.

Page 65: Working with m sites, smartphone apps & tablets

Working with M-Sites, Smartphone Apps & Tablets. Stuart Buchanan, wearethenest.com.au.

artists staged an augmented reality ‘intervention’ at the 2011 venice biennale, “extending the Giardini with extra [virtual] pavilions”.

Page 66: Working with m sites, smartphone apps & tablets

Working with M-Sites, Smartphone Apps & Tablets. Stuart Buchanan, wearethenest.com.au.

Page 67: Working with m sites, smartphone apps & tablets

Working with M-Sites, Smartphone Apps & Tablets. Stuart Buchanan, wearethenest.com.au.

amoled display.

Page 68: Working with m sites, smartphone apps & tablets

Working with M-Sites, Smartphone Apps & Tablets. Stuart Buchanan, wearethenest.com.au.

Page 69: Working with m sites, smartphone apps & tablets

more ideas & stories atwearethenest.com.au