workplace privacy

HR: Leading People, Leading Organizations © 2006 SHRMSHRM Weekly Online Survey: September 29, 2006

Workplace Privacy

• Sample comprised of 442 randomly selected HR professionals.

• Analyzing 442 responses of 2556 emails sent, 2330 emails were received (response rate = 19%).

• Survey fielded September 29 – October 5, 2006; presentation generated on October 11, 2006.

• Margin of error is +/- 5%.


Has your organization increased employee monitoring within the past 12 months?

9%

10%

27%

54%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Yes, but we have notexplained the monitoring

changes to employees

No, but we plan to do so

Yes, and we haveexplained the monitoring

changes to employees

No, and we have no plansto do so

n = 441


Has your organization increased employee monitoring within the past 12 months?

Choice Count Percentage Answered

No, and we have no plans to do so 237 53.7%

Yes, and we have explained the monitoring changes to employees

117 26.5%

No, but we plan to do so 46 10.4%

Yes, but we have not explained the monitoring changes to employees

41 9.3%


Which of the following activity did your organization increase its employee monitoring?

5%

0%

1%

3%

5%

7%

12%

13%

13%

21%

30%

41%

45%

48%

58%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Other

Search employee desks and offices

Read employee postal mail

Listen to employee telephone conversations

Read employee e-mails

Monitor the use of camera cell phones

Monitor employee movement at work

Use camera to monitor employee activities

Monitor employee instant messaging

Monitor employee telephone use

Monitor use of cell phone

Audit employee expense form

Monitor employee e-mail use

Monitor employee computer use in general

Monitor employee internet use

Note: Percentage does not total 100% as multiple response was allowed

n = 219


Which of the following activity did your organization increase its employee monitoring?

Choice Percent of Cases

Monitor employee Internet use 58%

Monitor employee computer use in general 48%

Monitor employee e-mail use 45%

Audit employee expense reports 41%

Monitor the use of cell phones 30%

Monitor employee telephone use 21%

Monitor employee instant messaging 13%

Use cameras to monitor employee activities 13%

Monitor employee movement at work through the use of electronic identification cards

12%

Monitor the use of camera cell phones 7%

Read employee e-mails 5%

Listen to employee telephone conversations 3%

Read employee postal mail 1%

Search employee desks and offices 0%

Other 5%

Note: Percentage does not total 100% as multiple response was allowed


Other activities HR Professional organizations increased its employee monitoring?

• Use of camera's and audio to monitor pay transactions at a drive up window

• Use GPS to monitor movement of company vehicles• Use cameras to monitor customer areas for public safety,

employee monitoring is coincidental and only to be used in very controlled and extreme situations

• Update policy on internet usage• Time clock use for hourly employees• Reinforced our Information Security Policy• Monitor employee performance• Measure document production• Closer monitoring of time and attendance.• Audit tip distribution


Do you believe that HR professionals should have a role in deciding the level employees are monitored?

2%

4%

26%

68%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

No, but we have plans toinvolve HR

No, and there are no plansto involve HR

Yes, HR does not have suchrole in my organization

Yes, HR already has suchrole in my organization

n = 434


Do you believe that HR professionals should have a role in deciding the level employees are monitored?

Choice Count Percentage Answered

Yes, HR already has such role in my organization

293 68%

Yes, HR does not have such role in my organization

114 26%

No, and there are no plans to involve HR

19 4%

No, but we have plans to involve HR

8 2%

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