workplace resilience and wellbeing - business peak district...• change in personality • anger or...
TRANSCRIPT
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SKILLSLOCAL
Examining and
Preventing
BullyingSKILLSLOCAL 2020 | Wellbeing and Resilience
WORKPLACE WELLBEING & RESILIENCE
-supporting return to work and the new normal
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We
llbe
ing
an
d
res
ilien
ce
Today's agendaWelcome
Introductions
Wellbeing & resilience
Opportunities & challenges
Size of the problem
Return to work survey
Wraw self assessment
Next steps
Q&A
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Ob
jec
tiv
es
UNDERSTAND RESILIENCE AND
WELLBEING
SUPPORT YOURSELF & YOUR
TEAMS
UNDERSTAND THE CHALLENGES
AND OPPORTUNITIES
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Tracy Duggan (FCMI CIPD)
Director and founder skillslocal• Board Member with Business Peak District
• Over 20 years experience
• Certified Practitioner for WRAW , We invest in People and
We invest in Wellbeing
• Level 3 Award in Education & Training
• Mental Health Trainer - up to level 3 OFQUAL
• Support businesses to develop strategy and introduce best
practices and employee engagement.
t: 07974139335 e: [email protected]
www.skillslocal.co.uk
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“MANY EMPLOYERS ARE ALREADY CREATING HEALTHY, INCLUSIVE WORKPLACES, BUT MORE NEEDS TO BE
DONE SO THAT EMPLOYERS PROVIDE THE SUPPORT
NEEDED FOR EMPLOYEES WITH MENTAL HEALTH
CONDITIONS.”
THERESA MAY, JANUARY 2017
SKILLSLOCAL 2020 | Wellbeing and Resilience
"THE IMPACT OF THE CORONAVIRUS OUTBREAK ON MENTAL
HEALTH IS A HIDDEN COST OF THE PANDEMIC.”
SIR KEIR STARMER, MAY 2020
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De
fin
ing
we
llb
ein
g
&re
sil
ien
ce
What is it and why is it important?
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What's the cost(PRE COVID -19)
Cost to employers
Cost to the economy
Cost to Government
% of employees
£33 to £42 billion (includes absenteism, presenteism and staff turnover)
£24 to £27 billion (benefits, lost tax,NI, NHS)
£74 to £99 billion (lost output, costs to employers/self-employed, NHS).
35% did not approach anyone and 41% think orgs reactive
% of organisations 89% of organisations surveyed by CIPD report positive outcomes
Since COVID-19,
many employers are
talking about doing
more online, Twitter
has announced that
all workers can work
from home and that
businesses will need
to take H&W more
seriously. It’s clear that organisations
will need to consider
the needs and views
of their employees.SKILLSLOCAL 2020 | Wellbeing and Resilience
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The opportunities
Only 11% said no benefits, out of
which 3% said too early to tell
The challenges
An effective wellbeing programme
should be specific to employee need
and needs to have senior leadership
buy-in.
• Improves morale & Engagement 56%
• Healthier more inclusive culture 52%
• Lower sickness absence 32%
• Enhanced employer brand 31%
• Better customer service 15%
• Reduced work-related stress 29%
• Will require proper planning and resources
• Needs commitment and effort
• Can take time to embed and see ROI
• Fear of being identified as having 'problems'
• Lack of take-up
• Engaging managment and senior leaders
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Only 44%ORGANISATIONS HAVE A HEALTH & WELLBEING STRATEGY
A sizeable challenge
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45%
OF THOSE FURLOGHED
WOULD LIKE TO WFH IN
THE FUTURE
67%
OF THOSE THAT WFH
WOULD LIKE TO CONTINUE
TO DO SO IN THE FUTURE
RETURN TO WORK SURVEY COVID-19 ( 200 EMPLOYEES -
SOURCE ONLIVE LEARNING LTD
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53%
WERE CONCERNED ABOUT
THE WORKPLACE BEING
SAFE
56%
ARE LOOKING FORWARD TO
RETURNING TO WORK FOR
THE SOCIAL INTERACTION
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Other comments:
• Will the organisation survive?
• Childcare, how will I cope?
• Is it safe to travel?
• Whether there will be clients to return to?
• Boss's behaviour
• How will we manage social distancing
• Maintaining positive environmental impacts
• Less stressed working from home
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• Loss of interest in activities
• Underperformance
• Increased anxiety
• Weight loss/gain
Triggers - early warning signs
• Change in personality
• Anger or sadness
• Signs of stress
• Hygiene
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Wraw
5 pillars
• Energy - provides the foundations
• Future focus - sense of purpose
• Inner drive- self belief, confidence
• Flexible thinking - finding solutions
• Strong relationships - trust and support
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Wraw example
• Energy and Inner Drive are the lowest with
a gap of 48%
• Future focus - is next with 38%
• Strong relationships - 34%
• Flexible thinking - 22%
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OVER TO YOU
Which is your strongest pillar?
Which one(s) need attention?
Score each pillar out of 10
Complete the poll
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Who uses Wraw
• Insightful, clear and informative reports
• Expert personal feedback and advice
• Identifies strengths & developments
• Personal development plan to support
action planning
• Helps teams and organisations develop high
performing teams.
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EN
ER
GY
Th
is h
ow
yo
u f
ue
l a
nd
re
fue
l
AGREE AND ESTABLISH
CORE HOURS
Schedule short refresher
breaks to replenish and
recharge
CONSIDER TIMING OF
MEETINGS
Not too early, too late and
certainly not last thing on
a Friday (unless by mutual
agreement!)
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FU
TU
RE
FO
CU
SU
nd
er
st
an
din
g w
ha
t y
ou
wa
nt
a
nd
ma
kin
g i
t h
ap
pe
n
CREATE REGULAR
CHECK-INS
Ensure everyone in your team
is aligned and understands
their role in contributing to
agreed goals
AGREE &
COMMUNICATE FUTURE
PRIORITIES
Forward plan future priorities,
agree how, when and who
owns them
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INN
ER
DR
IVE
Se
lf b
eli
ef
an
d m
ot
iva
tio
n
NOTICE WHAT'S GOING
WELL
View any challenges as
opportunities to learn and
grow as a team
MAKE TIME TO AGREE
COLLECTIVE
STRENGTHS
Identify any gaps in knowledge
and take action to address
these
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FL
EX
IBL
E
TH
INK
ING
Ab
ilit
y t
o u
se
im
ag
ina
tio
n f
or
p
ro
ble
m s
olv
ing
RECOGNISE BEST
PRACTICE - USE IT!
Invite stakeholders to offer
suggestions for continuous
improvements
WATCH OUT FOR
GROUP THINK
Encourage your teams to bring
and element of healthy
challenge to discussions
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ST
RO
NG
RE
LA
TIO
NS
HIP
SH
ow
yo
u c
on
ne
ct
wit
h o
th
er
s
BOOK IN SET TEAM
MEETINGS
Even if nothing to share - don't
cancel. Use the time for
general catch-ups.
ENCOURAGE OPEN
CONVERSATIONS
Ensure meetings have time for
informal and personal
connections
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Next steps
• Surveys/questionnaires (Wraw)
• Risk assessments
• Introduce regular check-ins
• Consider mental health awareness
training
• Consider using a national standard
such as We invest in Wellbeing
• CIPD has a wealth of resources and
of course I'd be happy to help.
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www.ski l ls local .co.uk
tracy@ski l ls local .co.uk
m: 07974 139335
Thank You
TRACY DUGGAN
m: 07974 139335
w: www.skillslocal.co.uk
Any questions?
Thank you