workshop 3: ‘recruiting and communicating’. part 1: ‘key concepts, frameworks & the rpl...

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Workshop 3: ‘Recruiting and Communicating’

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Page 1: Workshop 3: ‘Recruiting and Communicating’. Part 1: ‘KEY CONCEPTS, FRAMEWORKS & THE RPL PROCESS’ Part 2: ‘SUPPORTING, BUILDING & ASSESSING THE RPL EVIDENCE’

Workshop 3:‘Recruiting and Communicating’

Page 2: Workshop 3: ‘Recruiting and Communicating’. Part 1: ‘KEY CONCEPTS, FRAMEWORKS & THE RPL PROCESS’ Part 2: ‘SUPPORTING, BUILDING & ASSESSING THE RPL EVIDENCE’

Part 1:

‘KEY CONCEPTS, FRAMEWORKS & THE

RPL PROCESS’

Part 2:

‘SUPPORTING, BUILDING & ASSESSING

THE RPL EVIDENCE’

Part 3:

‘RECRUITING AND COMMUNICATING’

Page 3: Workshop 3: ‘Recruiting and Communicating’. Part 1: ‘KEY CONCEPTS, FRAMEWORKS & THE RPL PROCESS’ Part 2: ‘SUPPORTING, BUILDING & ASSESSING THE RPL EVIDENCE’

Workshop Objectives

Identification of targetsApproaching workforces with confidenceIdentification of gatekeepersAdvisor networksInfluencing internal communications

Page 4: Workshop 3: ‘Recruiting and Communicating’. Part 1: ‘KEY CONCEPTS, FRAMEWORKS & THE RPL PROCESS’ Part 2: ‘SUPPORTING, BUILDING & ASSESSING THE RPL EVIDENCE’

Workshop Outcomes

At the end of this workshop you will be able to: Identify potential target sectors Explain RPL to an interested party Identify external and internal gatekeepers Answer common FAQs about RPL Understand the value of an advisory

network Influence internal communications

Page 5: Workshop 3: ‘Recruiting and Communicating’. Part 1: ‘KEY CONCEPTS, FRAMEWORKS & THE RPL PROCESS’ Part 2: ‘SUPPORTING, BUILDING & ASSESSING THE RPL EVIDENCE’

Background SE Wales HEIs ‘shared services’ development project

[via the HEFCW Strategic Development Fund]

Main Partners

SE WALES CAPITAL NETWORK‘Learning via Employment’ project

Page 6: Workshop 3: ‘Recruiting and Communicating’. Part 1: ‘KEY CONCEPTS, FRAMEWORKS & THE RPL PROCESS’ Part 2: ‘SUPPORTING, BUILDING & ASSESSING THE RPL EVIDENCE’

HEFCW ‘High Level learning’ [2009]project recommendations/audit

Recommendations

1 – Creation of a ‘Reaching Higher at Work Forum’

2 – Creation of a ‘Reaching Higher at Work Fund’

3 – Creation of new FdA & compressed Hons degrees

4 – Development of a cross-Wales e-brokerage service to match demands with provision

Page 7: Workshop 3: ‘Recruiting and Communicating’. Part 1: ‘KEY CONCEPTS, FRAMEWORKS & THE RPL PROCESS’ Part 2: ‘SUPPORTING, BUILDING & ASSESSING THE RPL EVIDENCE’

‘Learning via Employment’ project

Main Aim:

“To seek to promote a significant growth in ‘non-traditional’ student numbers wanting to study at South East Wales universities in a part-time capacity via an improved and more co-ordinated provision of efficient and user-friendly routes towards HE qualification outcomes”

Proposal document to HEFCW, p2, July 2013

Page 8: Workshop 3: ‘Recruiting and Communicating’. Part 1: ‘KEY CONCEPTS, FRAMEWORKS & THE RPL PROCESS’ Part 2: ‘SUPPORTING, BUILDING & ASSESSING THE RPL EVIDENCE’

It is the process of recognising learning that has its source in experience. This can be previous formal learning Certificated Learning (CL) or non formal and informal learning Experiential Learning (EL).

It can be For Entry or For Exemption

Page 9: Workshop 3: ‘Recruiting and Communicating’. Part 1: ‘KEY CONCEPTS, FRAMEWORKS & THE RPL PROCESS’ Part 2: ‘SUPPORTING, BUILDING & ASSESSING THE RPL EVIDENCE’

One woman worked as an unqualified social worker. She realised that she would not get any further promotion without a social work qualification. She decided to study for a degree and use her own experience to undertake RPL to gain exemption from some of the modules.

Illustrating RPL CandidatesUsing examples from Glasgow Caledonian

Another woman had enjoyed school and, after leaving school, participated in adult education courses. After a divorce and becoming a single parent she decided to go to university to train as a teacher, not only to support the family financially but because she also enjoyed learning.

Page 10: Workshop 3: ‘Recruiting and Communicating’. Part 1: ‘KEY CONCEPTS, FRAMEWORKS & THE RPL PROCESS’ Part 2: ‘SUPPORTING, BUILDING & ASSESSING THE RPL EVIDENCE’

One man had also undertaken various types of courses since leaving school. His experiences of school were negative as he had disliked the culture and ethos of the school he attended. Opting for a degree in social work in his thirties was a way of achieving a learning ambition which he felt schooling had denied him. He also used RPL to gain exemption from some modules.

Illustrating RPL CandidatesTwo further examples from Glasgow Caledonian

A man who had worked in the coal industry for many years started studying an engineering programme when he became unemployed and was given exemption from part of the course through RPL because of what he had learning through his previous work experience.

Page 11: Workshop 3: ‘Recruiting and Communicating’. Part 1: ‘KEY CONCEPTS, FRAMEWORKS & THE RPL PROCESS’ Part 2: ‘SUPPORTING, BUILDING & ASSESSING THE RPL EVIDENCE’

TASK 7: What evidence can be

included?

TASK 1:Potential RPL Applicants

What potential employment sectors, groups of learners can you identify?

How can we recruit them?

Page 12: Workshop 3: ‘Recruiting and Communicating’. Part 1: ‘KEY CONCEPTS, FRAMEWORKS & THE RPL PROCESS’ Part 2: ‘SUPPORTING, BUILDING & ASSESSING THE RPL EVIDENCE’

Potential RPL applicants?

Women returning to education

People who left courses before achieving the final

qualifications

People who have been out of the education system for a long time and who may lack formal qualifications

Undergraduate and postgraduate students

Unemployed people seeking accreditation for past skills or non-formal

learning

People wanting to improve upon existing qualifications

Those wanting to retrain or change careers

People who have disabilities of some kind

Minority ethnic groups and asylum seekers

Page 13: Workshop 3: ‘Recruiting and Communicating’. Part 1: ‘KEY CONCEPTS, FRAMEWORKS & THE RPL PROCESS’ Part 2: ‘SUPPORTING, BUILDING & ASSESSING THE RPL EVIDENCE’

Levels?

Programme Areas/ Awards?

Numbers?

Your Own Departmental Targets

Page 14: Workshop 3: ‘Recruiting and Communicating’. Part 1: ‘KEY CONCEPTS, FRAMEWORKS & THE RPL PROCESS’ Part 2: ‘SUPPORTING, BUILDING & ASSESSING THE RPL EVIDENCE’

Gatekeepers

© 2014 Packed Suitcase. All rights reservedChristina Ricchiuti http://packedsuitcase.com/wp-content/uploads/2012/09/Changing-of-the-Guard.jpg

Page 15: Workshop 3: ‘Recruiting and Communicating’. Part 1: ‘KEY CONCEPTS, FRAMEWORKS & THE RPL PROCESS’ Part 2: ‘SUPPORTING, BUILDING & ASSESSING THE RPL EVIDENCE’

Identifying Gatekeepers

A gatekeeper is an individual (and in larger organisations a unit or department) who allows access to the organisations that they represent or that they have links with.

The best gatekeepers do not just open doors; they also signpost the way to key individuals within their workplace.

Page 16: Workshop 3: ‘Recruiting and Communicating’. Part 1: ‘KEY CONCEPTS, FRAMEWORKS & THE RPL PROCESS’ Part 2: ‘SUPPORTING, BUILDING & ASSESSING THE RPL EVIDENCE’

TASK 7: What evidence can be

included?

TASK 2:

Who are the gatekeepers?

Page 17: Workshop 3: ‘Recruiting and Communicating’. Part 1: ‘KEY CONCEPTS, FRAMEWORKS & THE RPL PROCESS’ Part 2: ‘SUPPORTING, BUILDING & ASSESSING THE RPL EVIDENCE’

Gatekeeper examples

Personal contact or friend in organisationFormer colleague

Work placement officer or co-ordinatorWeb-site or marketing flier named contact

Linked-in contact (or similar)Social media contact

HR specialistDirector of company / senior manager

TrainerAdvisor

Professional association or societySector Skills Council

Advisory service (eg Career Wales)Alumni

Page 18: Workshop 3: ‘Recruiting and Communicating’. Part 1: ‘KEY CONCEPTS, FRAMEWORKS & THE RPL PROCESS’ Part 2: ‘SUPPORTING, BUILDING & ASSESSING THE RPL EVIDENCE’

An illustration from the OU

https://www.youtube.com/watch?v=cQrIqIcxZgk

Page 19: Workshop 3: ‘Recruiting and Communicating’. Part 1: ‘KEY CONCEPTS, FRAMEWORKS & THE RPL PROCESS’ Part 2: ‘SUPPORTING, BUILDING & ASSESSING THE RPL EVIDENCE’

A Case Study from the energy sector

Page 20: Workshop 3: ‘Recruiting and Communicating’. Part 1: ‘KEY CONCEPTS, FRAMEWORKS & THE RPL PROCESS’ Part 2: ‘SUPPORTING, BUILDING & ASSESSING THE RPL EVIDENCE’

A Case Study

An engineering graduate wants to demonstrate her knowledge and skills for the management of people in her current employment.

There is a formal accredited postgraduate certificate at the nearby university consisting of 2 x Level 7 modules on Managing People together with a “shell” work based learning module of 20 credits at Level 7.

SheApplies for RPL of her experience for 1 of the Managing People modules; demonstrating the achievement of the level 7 learning outcomes via an evidence portfolio.Undertakes the work based learning module, which allows her to critically reflect on learning in the workplace.Attends taught classes for the other Managing People module. She completes all three modules and gains a University Post Graduate

Certificate

Page 21: Workshop 3: ‘Recruiting and Communicating’. Part 1: ‘KEY CONCEPTS, FRAMEWORKS & THE RPL PROCESS’ Part 2: ‘SUPPORTING, BUILDING & ASSESSING THE RPL EVIDENCE’

What about the internal gatekeepers?

Who are they?

Which parts of your university or college?

How can they come on board?

Page 22: Workshop 3: ‘Recruiting and Communicating’. Part 1: ‘KEY CONCEPTS, FRAMEWORKS & THE RPL PROCESS’ Part 2: ‘SUPPORTING, BUILDING & ASSESSING THE RPL EVIDENCE’

Internal RPL gatekeepers

Individuals with good employer contactsParticular academic departments e.g. Health, Social Care, Creative Industries, ManagementCentres or units for WBL & consultancyMature students with work backgroundsAlumniGovernors

Page 23: Workshop 3: ‘Recruiting and Communicating’. Part 1: ‘KEY CONCEPTS, FRAMEWORKS & THE RPL PROCESS’ Part 2: ‘SUPPORTING, BUILDING & ASSESSING THE RPL EVIDENCE’

Communication channels used by your University/College for RPL?

Internet

Magazines

Television

Newspapers

RadioMedia

Page 24: Workshop 3: ‘Recruiting and Communicating’. Part 1: ‘KEY CONCEPTS, FRAMEWORKS & THE RPL PROCESS’ Part 2: ‘SUPPORTING, BUILDING & ASSESSING THE RPL EVIDENCE’

What’s missing?

TALKING TOOTHER DEPARTMENTS

Page 25: Workshop 3: ‘Recruiting and Communicating’. Part 1: ‘KEY CONCEPTS, FRAMEWORKS & THE RPL PROCESS’ Part 2: ‘SUPPORTING, BUILDING & ASSESSING THE RPL EVIDENCE’

RPL adviser

LOST

UNSURE

CONFUSED

BEWILDEREDUNCLEAR

PERPLEXED

Page 26: Workshop 3: ‘Recruiting and Communicating’. Part 1: ‘KEY CONCEPTS, FRAMEWORKS & THE RPL PROCESS’ Part 2: ‘SUPPORTING, BUILDING & ASSESSING THE RPL EVIDENCE’

Communication Channels checklist

DROP IN CENTREHELP-LINE

INTRODUCTORY WORKSHOPS

ADVISOR NETWORKS

WORKFORCE BRIEFINGSRPL CHAMPIONS

FLIERS AND MARKETING MATERIALS

GUIDES FOR EMPLOYERS, LEARNERS, ADVISORS

CONTACTS AND PUBLICITY PACKS SENT TO SUPPORT AND ADVISORY SERVICES OR AGENCIES [ e.g. careers, skills councils, professional associations, trade unions

WEBSITE (with a dedicated RPL page)

EMAIL / TEXTS / SOCIAL MEDIA

PROSPECTUS (with RPL page)

New South Wales University

Page 27: Workshop 3: ‘Recruiting and Communicating’. Part 1: ‘KEY CONCEPTS, FRAMEWORKS & THE RPL PROCESS’ Part 2: ‘SUPPORTING, BUILDING & ASSESSING THE RPL EVIDENCE’

Anticipating Frequently Asked Questions

From applicants

From employers From staff

Page 28: Workshop 3: ‘Recruiting and Communicating’. Part 1: ‘KEY CONCEPTS, FRAMEWORKS & THE RPL PROCESS’ Part 2: ‘SUPPORTING, BUILDING & ASSESSING THE RPL EVIDENCE’

Dilemma Questions…

Dilemma 1

Dilemma 2

Dilemma 3

Dilemma 4

Page 29: Workshop 3: ‘Recruiting and Communicating’. Part 1: ‘KEY CONCEPTS, FRAMEWORKS & THE RPL PROCESS’ Part 2: ‘SUPPORTING, BUILDING & ASSESSING THE RPL EVIDENCE’

Dilemma 1: Suspicion from a voluntary sector

organisation “So the University wants to give our volunteers credits which count towards one of their qualifications. They just want to do this so they hit their targets and get money. We are landed with a whole load of useless credits and paperwork. Our volunteers have to fill in forms and do coursework that frightens them. What’s in it for us?”

Page 30: Workshop 3: ‘Recruiting and Communicating’. Part 1: ‘KEY CONCEPTS, FRAMEWORKS & THE RPL PROCESS’ Part 2: ‘SUPPORTING, BUILDING & ASSESSING THE RPL EVIDENCE’

Dilemma 2: Bite Sized Learning

“A group of community students has just completed a short non-accredited project which included workshop support, individual tuition, and private study time - an estimated 30 hours of learning time. The tutor thinks that they have achieved one of the learning outcomes within a larger module validated by the university. She reckons that this is equivalent to three credits, and has asked you if such small levels of academic achievement can now be recognised”

Page 31: Workshop 3: ‘Recruiting and Communicating’. Part 1: ‘KEY CONCEPTS, FRAMEWORKS & THE RPL PROCESS’ Part 2: ‘SUPPORTING, BUILDING & ASSESSING THE RPL EVIDENCE’

Dilemma 3: Group credit

“We cannot really pick out individuals, it was a group effort that led to our successful bid for funding to build the new community centre. It is very difficult to say who did what. Everyone helped and they shared the workload leading up to the major bid. It must have taken a good 18 months in total and at times eight of us were working flat out. We did interviews, finance projections, a policy background, the community profile, the referencing, the objectives, the action plan with all the deadlines and milestones. So why can’t we all put in for the RPL and get equal recognition?

Page 32: Workshop 3: ‘Recruiting and Communicating’. Part 1: ‘KEY CONCEPTS, FRAMEWORKS & THE RPL PROCESS’ Part 2: ‘SUPPORTING, BUILDING & ASSESSING THE RPL EVIDENCE’

Dilemma 4: Transparency and Jargon

“I read this on your website. What does this mean?

“The University supports experiential and certificated learning through its RPL framework for accrediting learning outcomes achieved within non-campus contexts, including the recognition of advanced standing applications for credit at levels 4 – 7”

Page 33: Workshop 3: ‘Recruiting and Communicating’. Part 1: ‘KEY CONCEPTS, FRAMEWORKS & THE RPL PROCESS’ Part 2: ‘SUPPORTING, BUILDING & ASSESSING THE RPL EVIDENCE’

RPL within the University

Page 34: Workshop 3: ‘Recruiting and Communicating’. Part 1: ‘KEY CONCEPTS, FRAMEWORKS & THE RPL PROCESS’ Part 2: ‘SUPPORTING, BUILDING & ASSESSING THE RPL EVIDENCE’

Most common barriers

Costs

Expertise

Clarity

Page 35: Workshop 3: ‘Recruiting and Communicating’. Part 1: ‘KEY CONCEPTS, FRAMEWORKS & THE RPL PROCESS’ Part 2: ‘SUPPORTING, BUILDING & ASSESSING THE RPL EVIDENCE’

Costs - 5 Fee Strategies

Free vs. fee: entry vs. advanced standing

Equivalence to taught modules

By staff hours

By learning hours

Differentiated for guidance and assessment

Page 36: Workshop 3: ‘Recruiting and Communicating’. Part 1: ‘KEY CONCEPTS, FRAMEWORKS & THE RPL PROCESS’ Part 2: ‘SUPPORTING, BUILDING & ASSESSING THE RPL EVIDENCE’

Expertise - “how do I assess an evidence portfolio”?

Module Outcomes

+ Level

EvidencePortfolio

Page 37: Workshop 3: ‘Recruiting and Communicating’. Part 1: ‘KEY CONCEPTS, FRAMEWORKS & THE RPL PROCESS’ Part 2: ‘SUPPORTING, BUILDING & ASSESSING THE RPL EVIDENCE’

ClarityUse clear examples

Case Study Dipesh Khan is a Staff Nurse working in a privatehospital. Dipesh has been interested in starting aMasters programme for some time, but has beenunable to secure agreement from his employer forstudy leave. The private hospital is currentlysending staff to the University for various updatingtraining programmes and the senior managers atthe hospital have been encouraged by the positiverelationship that is developing between theFaculty and the hospital. Through discussion with an academic member ofstaff in the Faculty, Dipesh has identified the MScProfessional Practice as a suitable course and hedecides to take 40 credits. He signs up for are one of the core modules on the MSc Programme, for which he submits an RPL Application,together with a 20 credit ‘Critical reflection onlearning in the workplace’ work based learning module.

Limit RPL Jargon

Limit Educational Jargon

Page 38: Workshop 3: ‘Recruiting and Communicating’. Part 1: ‘KEY CONCEPTS, FRAMEWORKS & THE RPL PROCESS’ Part 2: ‘SUPPORTING, BUILDING & ASSESSING THE RPL EVIDENCE’

Plenary

Areas covered: • Identification of targets• Approaching workforces with confidence• Identification of Gatekeepers• Advisor networks• Influencing internal communications

Page 39: Workshop 3: ‘Recruiting and Communicating’. Part 1: ‘KEY CONCEPTS, FRAMEWORKS & THE RPL PROCESS’ Part 2: ‘SUPPORTING, BUILDING & ASSESSING THE RPL EVIDENCE’

Any Questions?

SUPPORThttps://rplwales.org

Page 40: Workshop 3: ‘Recruiting and Communicating’. Part 1: ‘KEY CONCEPTS, FRAMEWORKS & THE RPL PROCESS’ Part 2: ‘SUPPORTING, BUILDING & ASSESSING THE RPL EVIDENCE’

Hand-outs

3.1 Glasgow Caledonian examples3.2 Murco Oil Refinery Case study3:3 SCQF Re FAQs 2:4 a, b, c, d Small group discussion of 4 dilemmas 2.5 Dipesh Khan Case Stu