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© STW| 1 The future library landscape Workshop Future Libraries: Transforming Libraries from Physical Space to Active Learning Space Andrew Harrison Professor of Practice, University of Wales Trinity Saint David Director, Spaces that Work Ltd

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Page 1: Workshop Future Libraries: Transforming Libraries from ... · libraries that you know Choose three images that represent the things you like least about the libraries that ... •

© STW| 1 The future library landscape

Workshop Future Libraries: Transforming Libraries from Physical Space to Active Learning Space Andrew Harrison Professor of Practice, University of Wales Trinity Saint David Director, Spaces that Work Ltd

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© STW| 2 The future library landscape

9.00 Introductions 9.15 ‘Best and worst’ exercise 10.00 Future library landscape presentation 11.00 Future challenges exercise 11.30 Future challenges feedback 12.00 End

Programme

Beinecke Rare Book and Manuscript Library, Yale University

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© STW| 3 The future library landscape

Name Institution/ organisation Involvement with libraries

Introductions

The house of books has no windows. Janet Cardiff and George Bures Miller, 2008.

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© STW| 4 The future library landscape

From the pack of cards provided each group should: Choose three images that represent the things that you like the most about the libraries that you know Choose three images that represent the things you like least about the libraries that you know Each group will feedback briefly to everyone else.

‘Best and worst’

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© STW| 5 The future library landscape

The future library

landscape

Andrew Harrison

Spaces that Work Ltd

February 2018

© Spaces That Work Ltd February 2018. All rights reserved

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© STW| 6 The future library landscape

The rules are changing….. • The internet has changed notions of

place, time and space

• Emerging new methods of teaching and learning based on an improved understanding of cognition

• Effect of demographic changes on learning population

• Changing financial context for education: increased competition, pressure on resources

• Impact of changes in government policy: funding, participation, research strategy

• Blending of living, learning, working and leisure

• Life-long learning

Hellerup School, Copenhagen, Denmark

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© STW| 7 The future library landscape

Changing context

Source: British Library

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© STW| 8 The future library landscape

Libraries of the Future project (2011) • Funded by JISC, Research Information

Network, SCONUL

• Research project to explore the future of academic libraries

• Libraries are at a turning point – information technology transforming the way we access information

• ‘Established role of libraries as physical space housing racks of books is looking increasingly out of touch’

• Project published three scenarios for future libraries: ‘Wild West’, ‘Beehive’ and ‘Walled Garden’ – all negative

• ‘There can be no universal assumption that a library, librarians or librarianship will exist in 2050’ (Curtis et al, 2011)

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© STW| 9 The future library landscape

Libraries: supporting new ways of learning

• Collaborative, active learning with hands-on experiences

• Integrated, multidisciplinary

• Distributed, learning takes place anywhere/anytime, mobile technology with social activity

• Immersive with simulated or real-world experiences

• Blended activities, online with face-to-face, mixed reality

Design Factory, Aalto University, Helsinki

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© STW| 10 The future library landscape

New ways of learning requiring different types of space

• Space for flexibility

• Space for technology

• Space for small group working

• Space to support inter-disciplinary learning and research

• Project spaces

• Community spaces

• There is still room for books in the future library but they will co-exist with digital information sources

• ‘No use’ and ‘low use’ publications located elsewhere, ‘high use’ in the library

Top: Central Michigan Univ.

Bottom: Harvard Simulation Center

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© STW| 11 The future library landscape

School libraries • School libraries have been around since the 8th century (Clyde, 1981)

• Often the centre or ‘pivot’ of the school • Clyde distinguished between five types of School Library. Those

established to:

­ support the teaching and learning activities of the school

­ provide recreational reading

­ serve both the school and the community

­ function as a scholars’ library to serve the needs of a particular group within the school

­ serve as a memorial

• Role of libraries in schools and existence of school library systems challenged in recent years on grounds of economic value and relevance in the information age – information on the internet

• Studies have shown clear link between the presence of school libraries with qualified librarians and academic performance

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© STW| 12 The future library landscape

UNESCO Manifesto for School Libraries (2001) School libraries provide ‘information and ideas that are fundamental to functioning successfully in today’s information and knowledge-based society. The school library equips

students with life-long learning skills and develops the

imagination, enabling them to live as responsible

citizens’……

….. School libraries should also be considered as vital means for fulfilling ambitious goals regarding information literacy for

all, the availability and the open dissemination of information

and knowledge for all student groups to exercise democratic

and human rights. (p.14)

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© STW| 13 The future library landscape

Future students • Young people around the world are

globally aware - convergence of expectations and aspirations of learners and knowledge workers everywhere

• Lifestyles: at home, in education and at work

• The importance of “place”: urban and building amenity and character

• “Having a say” in the creation of the places in which they work

• ‘Digital natives’ – technology is a core part of living, learning and working

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© STW| 14 The future library landscape

Phillips Exeter Academy Library, Louis Kahn 1971

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© STW| 15 The future library landscape

Library and Learning Centre, Suffolk 6th Form College, UK

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© STW| 16 The future library landscape

Brent Library, Washington D.DS., USA

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© STW| 17 The future library landscape

Public Libraries • Public libraries have only been

existence since the 19th century – private membership libraries have longer history

• Declining attendance numbers in many countries leading to reduction/ closure of libraries

• Re-invention of public libraries to be more relevant – creating a community asset

• Vital access point for citizens to the digital future: skills development, technology access, information expertise

• Changing role of library staff

Stuttgart City Library, Germany

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© STW| 18 The future library landscape

Hjorring Library, Denmark

• Public library located within Metropole shopping mall

• 5,090sqm in size

• Completed 2010

• Interiors designed by Bosch & Fjord.

• The library encourages playfulness, creates surprises and is a place to ‘be’ for this community

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© STW| 19 The future library landscape

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© STW| 20 The future library landscape

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© STW| 21 The future library landscape

ng Library, Denmark

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© STW| 22 The future library landscape

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© STW| 23 The future library landscape

Seattle Public Library, USA

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© STW| 24 The future library landscape

Seattle Public Library, USA

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© STW| 25 The future library landscape

Amsterdam Central Library (2009)

• 10 floors with a total of 28,000sqm

• 5 special collections

• 1,000 seats, 600 with PC’s

• 50 multimedia workplaces

• 2 Museums

• Library theatre with 270 seats

• Children’s theatre of 40 seats

• Auditorium for 50 seats

• 1,200 car parking places & 2,000 bike stalls with camera

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© STW| 26 The future library landscape

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© STW| 27 The future library landscape

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© STW| 28 The future library landscape

TK Park, Bangkok, Thailand

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© STW| 29 The future library landscape

Makerspace, College of San Mateo Library, California, USA

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© STW| 30 The future library landscape

Youmedia Chicago

• YOUmedia are innovative, 21st century teen digital learning spaces at 12 Chicago Public Library locations.

• YOUmedia was the first space devoted to high school teens at Chicago Public Library, occupying a 550 sqm space on the ground floor of the central library in downtown Chicago. Since expanded to 12 locations across the city,

• With an emphasis on digital media and the maker movement, teens engage in projects across a variety of core content areas including graphic design, photography, video, music, 2D/3D design, STEM and hands-on making.

• YOUmedia connects young adults, books, media, mentors and institutions throughout Chicago in dynamic spaces designed to inspire collaboration and creativity.

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© STW| 31 The future library landscape

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© STW| 32 The future library landscape

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© STW| 33 The future library landscape

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© STW| 34 The future library landscape

The Hive, Worcester

• Europe's first joint university and public library.

• Includes the fully integrated Worcester Public Library, the University of Worcester’s academic library, the Worcestershire Records Office, the County Archive and Worcestershire Archaeology Service.

• The library houses over a quarter of a million books including substantial children's & academic libraries

• Archive provides storage to over 12 miles (19 km) of archive collections

• The Hive is also home to Worcestershire County Council customer services "Worcestershire Hub"; a business centre; café; and, meeting facilities.

• There are a total of 350 computers distributed around the building, for joint use by members of the public and the university's students

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© STW| 35 The future library landscape

The Hive, Worcester

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© STW| 36 The future library landscape

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© STW| 37 The future library landscape

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© STW| 38 The future library landscape

The Hive, Worcester, UK

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© STW| 39 The future library landscape

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© STW| 40 The future library landscape

Academic libraries

• “The primary role that the central campus library plays symbolically, geographically, and functionally in the life of a university ensures that this building is an integral element of the university experience for most students.” Jamieson 2005

• Edwards (2000) claims that the university library is arguably the most important building on the campus …The library is the signifier of learning …Libraries are study centers, buildings where student-centred learning takes priority …(irrespective of changes in media) the library retains its central position in the environment of learning.

The Geisel Library at University of California, San Diego

The University of Coimbra General Library, Coimbra, Portugal

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© STW| 41 The future library landscape

Changing nature of scholarship

• Changing technologies • Changes to researcher expectations

­ Contact any time, anywhere ­ Store, personalise, manipulate, repurpose,

share

• New research methods ­ Multi-authoring ­ Cross disciplinary research ­ Collaborative Ph.Ds ­ Cross border research ­ Multiple formats and multimedia outputs ­ Importance of ephemera as well as formal

documents

• Proliferation of digital information ­ Large scale digitisation ­ Born digital information

• Blurring of boundaries between academic and business worlds

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© STW| 42 The future library landscape

Information behaviour of the researcher of the future • Research commissioned by JISC and the British

Library (2008)

• The `Google generation’, are searching for and researching content in new ways - will this shape their future behaviour as mature researchers?

• Findings: although young people demonstrate an apparent ease and familiarity with computers, they rely heavily on search engines, view rather than read and do not possess the critical and analytical skills to assess the information that they find on the web.

• All age groups share so-called ‘Google Generation' traits - impatience in search and navigation, and zero tolerance for any delay in satisfying their information needs

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© STW| 43 The future library landscape

Changing uses of academic libraries

• Analysis of library use in US research libraries 1995 – 2015

• Between 2009 and 2015, total initial circulations in ARL libraries fell by almost half (from 36 million to 19 million).

• Average decline in circulations per student since 1995 is from 25 to 7 - a 72% decrease

• Important not to assume that declining circulation rates mean declining use of library resources overall, or decreasing engagement with library services.

Source: Rick Anderson, University of Utah, 2017

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© STW| 44 The future library landscape

Many university libraries are seeking to shift from their traditional

role as repositories of information and other resources for individual, passive learning to places where learners meet, collaborate, and interact in learning processes that are much more dynamic. (Jamieson, 2005)

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© STW| 45 The future library landscape

Academic Libraries

• Symbolic and practical role as ‘heart of the campus’ regained

• Vital places to collaborate, connect and learn

• Repository of print material role enriched with library as:

­ Portal to digital information

­ Place of information expertise …‘there is more to life than google’

­ Neutral home of specialised IT equipment and software on campus (not owned by a faculty)

­ Centre for learning resource development

­ Social learning commons

­ Gallery and display space – celebrating inter-disciplinarity

­ Connection to the community (mixed use libraries)

­ Connection to the workplace ( innovation, incubation, co-working)

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© STW| 46 The future library landscape

• Physical environments are increasingly equipped by, and formed through, new technological features supporting mobile ways of working

• Physical environments find their extension in the non-physical environments of the digital world.

• In combination, the physical and the non-physical work environments lead to new hybrid learning and work spaces and environments.

Shift from physical to hybrid environments

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© STW| 47 The future library landscape

Library Knowledge

Systems,

e.g. VPN/Intranet,

Servers and digital

infrastructure

Work areas

Stacks, Archives,

conservation

areas

Source: DEGW

private protected access

individual or collaborative workspace

Invited access collaborative research,

project and meeting space

public open access

informal work, social and

display space

VIRTUAL PHYSICAL

Reading Rooms,

Collections

Cafés,

Courtyards,

Touchdown work

areas, Lobby

Research centre,

Digital archives,

Projection and

presentation areas

Library

Internet sites,

information sources,

digital displays

The Future Library: spanning the physical and the virtual

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© STW| 48 The future library landscape

Virtual & physical space are complementary

“We will gravitate to settings that offer particular cultural, scenic and climatic attractions… Sometimes we will network to avoid going places.

But sometimes, we will go places to network”

VIRTUAL SPACE

convenient

efficient

PHYSICAL

SPACE

meaningful

symbolic

….one type

of space does not

replace the other

WHAT EVER THE INTERFACE WE ARE ALWAYS PHYSICALLY LOCATED SOMEWHERE

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© STW| 49 The future library landscape

Transition from library to Learning Hub

Learning Centre

Library

Student Centre

Student services Pastoral care Students’ Union

Formal and informal learning spaces Teaching and learning resources

Physical and digital information resources

• Increasing integration of other spaces and services within the library: ­ Teaching space

­ Group study and project rooms

­ Student services functions

­ Technology space

­ Staff teaching and learning support

­ Catering and social space

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© STW| 50 The future library landscape

Future Library: Supporting the entire research process.

Source: RCA Living Libraries project

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© STW| 51 The future library landscape

Group size Single person

Small group 2-6 people

Medium group 7 - 20 people

Large group 21+ people

Boundary control

None e.g. open area with no visible separation from adjacent settings

Minor e.g. furniture groupings, low screens, plants as dividers

Major e.g. use of partitions and screens to divide space

Total e.g enclosed room

Technology provision Basic

e.g. wireless network access

Enhanced e.g. Data projector, smart board, large display device

Advanced e.g Multi-screen displays, immersive or simulation environment

Ability to reconfigure space

Fixed Fixed furniture or technology limits possibilities for other uses

Moderate Furniture/ technology can be reconfigured by BL staff for alternate uses

Flexible Users can reconfigure space and technology at will for other activities

Ambience

Formal Conventional setting configured for research or work

General Setting can be used for both formal and informal activities depending on configuration and user requirements

Informal Casual setting for research, work and social activities

Developing a landscape of study & research settings

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© STW| 52 The future library landscape

Information Services Building, University of Otago, Dunedin, New Zealand

• The Library provides:

2,200 study places for readers in the ISB – 27 different types of study setting

17 group study rooms, 5 group viewing rooms

160 PCs give access to electronic resources of the Library

Nearly 700,000 items in collection including 400,000 books, 2,788 journals and major Special Collections

Substantial Art Collection and gallery space

3 seminar rooms for teaching Information Literacy skills

• Library building includes a wide range of other University functions

• Library provides ‘Link’ social learning space created in the gap between the IS Building and the adjacent Students’ Union Building

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© STW| 53 The future library landscape

University of Otago IS Building and Hunter Centre, Dunedin, New Zealand

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© STW| 54 The future library landscape

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© STW| 55 The future library landscape

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© STW| 56 The future library landscape

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© STW| 57 The future library landscape

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© STW| 58 The future library landscape

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© STW| 59 The future library landscape

Information Services Building University of Otago, Dunedin, New Zealand

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© STW| 60 The future library landscape

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© STW| 61 The future library landscape

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© STW| 62 The future library landscape

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© STW| 63 The future library landscape

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© STW| 64 The future library landscape

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© STW| 65 The future library landscape

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Synchronous and asynchronous learning

Source: Unitec Institute of Technology, New Zealand

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© STW| 67 The future library landscape

Creating the future Digital Library

• Creating an inspirational place than integrates the physical and the virtual

• Creating a multi-layered experience

• Creating versatile space and IT infrastructures to support change

• Creating space for people not technology

• Creating an information service infrastructure

• Creating a robust development plan that is achievable, affordable, exemplary

Source: Urban Screens 2005

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© STW| 68 The future library landscape

Digital Humanities

• Combines the methodologies from traditional humanities disciplines (such as history, philosophy, linguistics, literature, art, archaeology, music and cultural studies) and social sciences

• Mapping the exchange and transmission of ideas in history and studying the evolution of language and culture over the centuries

• Digital humanities incorporates both digitized and born-digital materials

• Digital humanities foster collaboration and traverse disciplines and methodological orientations

• Analytic tools provided by computing including Hypertext, Hypermedia, data visualization, information retrieval, data mining, statistics, text mining and digital mapping and digital publishing

InQbate, University of Sussex, UK

Manual of divination in runic Turkic, 8th century held in The British Library

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© STW| 69 The future library landscape

Digital Humanities Centre activities

Collaboration – working with national and international partners to develop digital humanities expertise and resources

Exploration – Assisting research centres within the University and externally to apply digital humanities methodologies to explore diverse issues

Preservation –supporting the digitization and conservation of manuscripts, artifacts and archaeological sites

Curation – creation of digital exhibitions and publications providing diverse journeys through digital resources

Interpretation. Using digital humanities methodologies and data sets to answer questions that would not be possible using traditional scholarship.

Dissemination. Making digital resources available to support learning and research at all levels

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© STW| 70 The future library landscape

Digital Library core activity hubs

Social Hub: active area with a wide range of activities including reception, informal gathering and conversation by visitors, eating/ drinking, viewing of digitally inspired art and performance pieces.

Work Hub: a range of individual and group work settings possibly including ‘on demand’ meeting rooms, video conferencing and reprographic services

Research and learning Hub: wide range of research and learning settings that will support both individual and group activities

Skills Hub: home base for information and technology specialists

Support Hub: IT infrastructure and administrative support facilities

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© STW| 71 The future library landscape

Digital Library Space Model

Source: DEGW/ British Library

Physical collections

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© STW| 72 The future library landscape

Digital Library: visualisation of external public spaces

Source: DEGW/ Sketch Studio

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© STW| 73 The future library landscape

Digital Library: visualisation of Social Hub and public areas

Source: DEGW/ Sketch Studio

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© STW| 74 The future library landscape

BFI Mediateque, London

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© STW| 75 The future library landscape

British Library, London

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© STW| 76 The future library landscape

The Netherlands Institute of Sound and Vision, Hilversum, The Netherlands.

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© STW| 77 The future library landscape

Digital Library: visualisation of Research Hub

Source: DEGW/ Sketch Studio

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© STW| 78 The future library landscape

The Saltire Centre, Glasgow Caledonian University, Glasgow.

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© STW| 79 The future library landscape

Library classroom and individual study space University of Santa Clara, California

Individual study space, general library area, University of Santa Clara Library, California

Project room, University of Santa Clara Library, California Technobooth, University of Bournemouth Library, UK

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© STW| 80 The future library landscape

Cave (2) at Monash University

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Additional Hubs in an extended Digital Library Business hub: space and service

offerings supporting and enhance the business related activities of the library

work and meeting areas office support serviced offices incubator spaces for new businesses hotel

Education Hub: facilities to support national and international universities

shared teaching spaces student home bases for national/

international institutions administrative space for other

institutions space for collaborative research

projects involving library digital resources

Simon Fraser University, Surrey

JWT. DEGW 2005

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Digital Library: possible extended space model

Source: DEGW/ British Library

Physical collections

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Digital Library: visualisation of Business Hub

Source: DEGW/ Sketch Studio

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Co-working space, Canada

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ANZ Centre, Melbourne

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BOX, London School of Economics, London

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Hospital Club, London

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Digital Library: visualisation of Academic Hub

Source: DEGW/ Sketch Studio

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It classroom, University of Missouri –S Louis, USA

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University of Melbourne Learning Lab Melbourne, Australia

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‘Crerar Media Hub, University of Chicago, USA

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School libraries

Public libraries

Academic libraries

Join

t use lib

raries

Join

t use lib

raries

Community Learning Centres

Government Service Centres

Technology Access Centres

Co-work spaces

Digital Scholarship Centres

Business & Intellectual Property Centres

Events & Performance spaces

Maker spaces

Expanding the library landscape

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“The library of the future is a little bit like an airport for books or a

convention centre for the meeting of minds ….so a place like an old fashioned Italian piazza where one can sit and sip your coffee

and stroll leisurely or act as a marketplace, exchanging and

trading information and knowledge.

This is happening at the same time in a physical space as well as

in a virtual space and the interface between the physical and the

virtual space is going to be crucial for our envisioning of the

library of the future.”

Massimo Riva, 2012

Professor of Italian Studies

Director of the Virtual Humanities Lab at Brown University

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Exercise: Imagine your perfect library ……

Describe the future library experience you want to create. What will make people want to come to your library? What are the biggest challenges in making this happen? Who could you partner with to make this vision a reality?

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[email protected]

Thank you.