WeDneSDaY 14Th anD ThUrSDaY 15Th noveMBer 2012 The British Library, London

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WORKTECH 12London

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WorKTech12 London is a forum for all those involved in the future of workand the workplace as well as real estate, technology and innovation.In its 9th year, the conferenceand masterclasses will attractsome of the biggest andbrightest names to debate,discuss and divulge the latestthinking on the Future of Workand the Workplace.

Join over 200 seniorprofessionals from real estate,facilities, technology, executivemanagement, architecture,design and professionaladvisors to further knowledgeand share expertise.

WORKTECH is a leadinginternational workplace conferenceseries. The event has been held atlocations around the world,including: London, Melbourne, SanFrancisco, Amsterdam, Shanghai,Singapore and Manchester.

TheMeSThe future of Work - Explore practical ideas for thefuture of Work with 6 heads of real estate from BBc,Unilever, cisco, Deloitte, cushman & Wakefield andSodexo.

Join Microsoft and its neW WorLD of WorK - See their3 latest workplaces in Europe – Lisbon, Zurich andHelsinki

Technology Trends and future Workstyles - hear thelatest on BYoD from cisco and how a leading law firmhas unlocked its iT assets and freed up investmentthrough adoption of BYOD.

Tools and connections for innovation and Productivity– Experts analyse the trend towards flexible, creativeand connected co-working spaces

next Generation – realising the potential of the multigenerational workplace

cultural architecture and Workplace Wellbeing –explore the intersection of social issues, systems andfood to create better offerings on the premise thatwhat’s good for people is good for business.

future Guru,author andfounder ofSMLXLAlan Moore

iDeoChris Waugh, Health & Wellness Practice Lead

author ofScrew WorkLet's PlayJohn Williams

BBcChris Kane,BBC Commercial Projects

ZurichBarry Varcoe, Global Head ofCRE and FM, Zurich

UnileverKen Manke, Head of Workplace,Unilever

DeloitteWill Esplen, Head of Property,Deloitte

helen hamlyn centre for DesignJeremy Myerson, Director

conference chairhelen hamlyn

centre for design

4.10pm The power of pilots: Pushing boundaries, driving change

3.50pm coffee Break

B o o K o n L i n e n o W : W W W . L o n D o n . U n W i r e D . e U . c o M

3.10pm Workscapes: exploring new directions in office space

In this masterclass, RCA Architecture graduate and Helen Hamlyn Research AssociateBen Koslowski will share insights into his Workscapes study of future space use. Basedon in-depth user research in three organisations operating at different scales within thenew media industries, the study presents an architectural framework that adapts twodesign concepts for the Parc de la Villette in Paris as a vehicle for communicatingscenarios of space use. This framework is based on four key elements of office space:surfaces, points, objects and circulation.

Workscapes is supported by GlaxoSmithkline, Herman Miller, Plantronics and the Bossons Group.

4.10pm changing WorkPlaces, changing Peoplehow do we make the WorkPlace right for the people and the people rightfor the changing WorkPlace? Capita Symonds will share their experience of the implementation of Agile Working,using tools to capture real workplace data and engaging people to transitionorganisations from a ‘Steady State to a Ready State’, for the business and for theworkforces benefit.

David George, Director, Property & Workplace ConsultingPeter Jones, Associate Director, Property & Workplace Consulting.

3.10pm Panel Session – Understanding Diversity of Management Styles in Workplace change

Globalisation is often confused with the notion of standardisation, but across the worldthe workplace is very varied which reflects a diverse range of management styles. The autocratic French contrast with the consensual Swedish, and these styles havesignificant implications not only for the design but also for the implementation of newworkplace programmes. The following panel of experts in global change managementand new ways of working will debate the topic and share experiences.

Neil McLocklin – Partner Global Business Consulting, Cushman & Wakefield with experienceof working with clients throughout EuropeSusan Coote – Change Management Consultant. Susan has worked in Europe, Middle East,Africa and the Caribbean focusing on performance and change management.Andrew Talbot – originally from Los Angeles, Andrew has had a 30 year career in variedsectors of the property industry including working for a major US bank, Stanhope properties,Gensler and HLW. Recently Andrew joined Maris as a senior partner Amir El-Sayed – Director, Head of Premises,  Ericsson AB.Responsible for Ericsson’s Free Seating Global ChangeProgramme which involves 100, 000 people across the globe

2.30pm Living Stages: what can  workplaces learn from theatre design?

This masterclass will present the findings and implications of a joint study betweenHaworth and the Helen Hamlyn Centre for Design, Royal College of Art. By shadowingstage and workplace designers and comparing their creative processes, the researchpoints to new ways to psychologically enrich office interiors using a simple, modularlanguage of scenography.

Francois Brounais, Haworth; Jeremy Myerson & Imogen Privett, RCA

5.00pm Kings cross - Tour of new development

D aY 1 W e D n e S D aY 1 4 T h n o v e M B e rWorK Tech12 LonDon MaSTercLaSSeS

3.50pm coffee Break

6.30pm viP Dinner - invitation only Sponsored by

The British Library, LondonThe British Library is the nationallibrary of the United Kingdomand is one of the world's greatestlibraries. It serves business andindustry, researchers, academicsand students, in the UK andworldwide.

Business & Strategy ExecutivesIT Directors & ExecutivesManagement ConsultantsAcademics & ResearchersProperty ProfessionalsFacilities ManagersArchitects & DesignersHR Professionals

oUr aUDienceoUr venUe

The tour will take in the new King’s Cross Station concourse before heading north up the new King’s Boulevard alongside which a series of office buildings will be under construction. It will then cross the Regent Canal into Granary Square and the heart of the old Victorian Goods Yard, before entering the new University of the Arts London, home toCentral Saint Martin’s College of Art and Design. Participants will also see the first phases of the residential and student housing components of this extraordinary 8 million sq ft mixed use scheme.

Case Study: How national Grid, an engineering organisation, engaged new strategies, workplacedesign and workplace pilots as powerful change tools for an data driven and evidence basedaudience. How pushing the limits of the strategy allowed it to evolve and be refined… andagainst a backdrop of a changing economic landscape, examining theimportance of R&D and engineering for the British economy and anindustry shift towards outsourcing and partnering across the industry.

coMPanieS aLreaDY BooKeD

Aon

BBC

Cisco

Deloitte

Deutsche Bank

Eversheds

GlaxoSmithKline

KPMG

Microsoft

Royal Bank of Scotland

Sodexo

Unilever

Where is the World’s Knowledge? www.bl.uk

1.30pm Microsoft’s new World of Work - Deep Dive SessionMicrosoft is pushing a new World of Work. Following its groundbreaking office in Amsterdam, WORKTECH now profiles the 3 most recent Microsoft workplaces in Helsinki, Zurich and Lisbon. Join us at this Deep Dive Session and learn and explore the future direction of workplace.

Designer Helsinki office - Susanna Kallio, Creative Director, CEO and Founder of Kohina 

Designer Zurich office – niklaus Arn, RBS

Designer Lisbon office – Francisco Vazquez, Entrepreneur & Architect, 3G Office

2.30pm is collaboration the most misunderstood concept in the modern workspace?

Workspace design is full of ‘collaborative’ products that will make your workforceimmediately work better in teams. Is collaboration not just communicating?This masterclass aims to challenge the current thinking on collaborative workspacesolutions and demystify some of the issues that surround design in the modern workspace.As an organisation if you have ever considered:• We want to change the way we work?• How can we implement technology with better returns on our investment?• How can we improve communications between our staff and with our clients?Then this is the session for you, we’ll discuss the barriers to change, and how you canovercome these helped by technology, sharing customer stories and experiences with you along the way.Patrick Stewart-Blacker, Workspace Technology Specialist, SB Solutions Tim Price-Walker, Enterprise Business Consultant, Steljes

S T r e a M 1 - M a i n aU D i To r i U M chaired by Mark catchlove, herman Miller

S T r e a M 2 - M e e T i n G r o o M 1 chaired by fX

Jeremy is Director of the HelenHamlyn Centre for Design atthe Royal College of Art,London, where he holds theHelen Hamlyn Chair ofDesign. A leading academic,author and activist in

workplace design, he has co-authored atrilogy of books with Philip Ross of Unwired.His latest book, newDemographics, newWorkSpace, was published in 2010 and explores anageing workforce in the knowledge economy.

Poet, columnist, enemy of allthat’s difficult and upsetting,Matt's way with words hastaken him from Totnes to theAll England Lawn Tennis andCroquet Club via Radio 4'sSaturday Live, the Edinburgh

Festival and the Work section of the Guardian.His book, Where Earwigs Dare, contains achoice selection of his Work poems alongsidecelebratory verses on vegetables andvagueness; insects and alcohol; pain relief,petty theft and public nudity.

Barry is a visionary, researcher,CRE executive and writer onthe corporate real estate andfacilities managementindustry and the impact it hason the organisations andpeople who use what itcreates. Philip is an author,commentator and consultantspecialising in the impact ofemerging technology on theworld of work and theworkplace.

WorK Tech12 LonDon conference ProGraMMeD aY 2 T h U r S D aY 1 5 T h n o v e M B e r 2 0 1 2

A new generation calledDigital Natives is entering theworkplace. They are tech savvy,

at the forefront of technological progress, andalways want to be connected, whenever andwherever they are. Born after the generalimplementation of digital technology, thisgeneration has reached an age where theybegin to enter the workplace. They aredifferent, not so much in what they do, buthow they do it.

Scot will outline on Nuffield’sworkplace wellbeing strategyand show how theory can besuccessfully turned intopractice.

Chris will explore how theintersection of social issues,systems, and food can helporganisations create better

offerings—and help employees live better. Heis a firm believer in the premise that what isgood for business can be good for people,and vice-versa.

As Millennial's become the pre-eminent group within theworkplace, how will the designof office furniture help realize

the potential for a more diverse, flexible, faster,multi-generation workplace?

Ian will share his experience ofBYOD within Cisco, and how it ismore than just having the latest

smartphone, tablet, or laptop. How youngprofessionals and graduates are qualifyingfuture employees based on their IT capabilities,and the freedom that provides to work fromhome, remotely and at a time that suits them.

8.30 Registration opens & refreshments 9.00 Chairman’s opening remarks

Jeremy Myerson

9:10 Our WORKTECH Poet – Matt HarveyKeynotes: Business and Organisational Change

9:15 Straight Line Thinking Stops Here: The truepossibilities of a networked society alan Moore, future guru, author and founder of SMLXL

9:55 Why your best employee is not a worker but aplayerJohn Williams, Author of bestselling book “Screw Work Let'sPlay" www.screwworkletsplay.com.

10.30 Coffee Break Theme: People - Working Together 11.00 Cultural Architecture

chris Waugh, Health & Wellness practice lead, iDeo

11.20 Food as ‘Glue’: Ingredients to collaborateBarry varcoe,Global Head of CRE&FM, Zurich financial ServicesPhilip ross, CEO, UnWorK

11:40 Workplace WellbeingScot Smith, Commercial & Business Development Director,Corporate Wellbeing, nuffield health

12:00 Sharing Knowledge & CollaborationSarah Dillingham,Global Infrastructure Knowledge Leader, KPMG

12:20 Digital NativesDr. Marie Puybaraud, Director, Global WorkPlace Innovation,Johnson controls

12:40 Realising the Potential of the Multi-Generational WorkplaceGerry Taylor, Creative Director, orangebox

1:00 Lunch Break2:10 Chair welcome back and PoetryTheme: The Rise of Co-Work 2:20 Co-Working Spaces

Julia Penfold, Global Portfolio Solutions Director, regusJonathan robinson, Co Founder of the Hub charlie Green, Founder, The office Group Sevil Peach, Founder, Sevil Peach architecture & Design

2:50 Panel debate3:20 Coffee Break Theme: The Future of Work 3:50 Real-time Real Estate

John anderson, Executive Vice President, asure Software(formerly PeopleCube)

4.10 Innovation is a Journey, not a DestinationKevin Goffinet, International GM, Perceptive Software, a Lexmark company

4:25 2 Key Drivers of Technological Change: The Connected world, the next generation and BYOD…ian foddering, Chief Technology Officer, cisco

... and Video at workPeter escery Merrens, Director, cisco

4:45 Into the Cloud – Emerging Technology and theFuture of Work Paul caris, CIO, eversheds. francois Brounais, haworth ian foddering, Chief Technology Officer, cisco Peter escery Merrens, Director, ciscoKevin Goffinet, International GM, Perceptive Software, aLexmark company

5:00 Panel Debate: Work2020 Simon Ward, Partner, cushman & Wakefield, (Chair)chris Kane, BBc commercial Projects Will esplen, Head of Property, Deloitte ronen Journo, Director of Property, ciscoKen Manke, Head of Workplace, Unilevercolin King, Global Accounts Director, Sodexo

5:30 Chairman’s Closing Remarks & Poetry 5:50 Conference Drinks & Networking Party

B o o K o n L i n e n o W : W W W . L o n D o n . U n W i r e D . e U . c o M

Julia , together with otherleading providers of ThirdSpaces will examine the globaltrend towards flexible working

as more workers demand access outside theoffice and home with flexibility, creativity andconnectivity offered by mobile, tablet andcloud technologies in a professional workenvironment anywhere, anytime.

Sarah has a long track recordin delivering successfulknowledge management

programmes. Her background includes Cityprofessional services and centralgovernment. She is fascinated with the waythat people interact with technology tocollaborate and the growth of mobile.

Peter is a Director at CiscoSystems and heads its IBSGconsultancy group in the UK.

He joined Cisco after a career that hasincluded Perot Systems and McKinsey & Co.Peter will look at the rise of video in businesscommunications and discuss the implicationsof pervasive video for work and the workplaceas we head to a world where virtualisationand computing in the cloud challenges thetraditional roles of bricks and mortar.

John will addresshow conventionalschooling andemployment canproduce acompliant and

passive worker when we what really want iscreative people with initiative who are braveenough to do the right thing - what John calls aplayer. What will help attract these people andfoster the right mindset in your current staff?

Paul has a reputation forembracing progressivetechnology and unlocking theIT assets of an organisation,

freeing up the investment so the users of theservice begin to enjoy the experience ratherthan simply tolerating it. He will outline theadvancements he has recently achieved atEversheds.

Kevin works with customers totake control of the unmanagedstate of manual processes andunstructured information that

stifles business innovation and transformation.He will discuss business issues surroundingthe explosive growth of digital content andhow companies can intelligently capture,manage and access information to driveresults to the bottom line.

In today’s economic climatefacilities and real estateprofessionals are being forcedto do more with less, leading

companies to move away from the assetownership mentality. John evaluates this “seaof change” and how the shift towards variableworkspace, increased videoconferencing use,and other workplace strategies have resultedin significant opportunities to maximiseefficiency, reduce property, energy, and otherrelated costs, increase employee retention,and attract the new generation of worker.

Alan’s invaluableand uniquecreative insightspresent us with analternative way ofworking and

existing – a better way – in which “participatoryleadership” is the new operating system for theworkplace and "wellbeing and creating valuefor the collective good" is the new currency ofour economy. Through his book and project “NoStraight Lines” Alan joins up the dots of what hecalls our non-linear world and splendidly pavesfor us a new future which is accessible toeveryone through innovation, creativity andcraftsmanship.

“Convergence of pre-eminentthinkers in all aspects of work,workplace related issues, a mixrather than just corporate and realestate, cutting edge, resonant &thought provoking”.

Delegate, Kirkland Ellis

“Thought provoking and not to bemissed if you are involved with HR,IT, FM or design of the workplace”

Delegate, CBRE

“Like being evangelized, mindconverting”

Delegate,Vitra

“Excellent insights into the trendsand ever changing workplacecomplexities”

Delegate, Johnson & Johnson

“A well-spoken and experiencedgroup of presenters providingleading edge subjects current topicsand statistics. A great place to learnabout new ideas”

Delegate,Deloitte

“Incredibly relevant to anyone thatmanages technology, real estate orpeople”

Delegate, Coca Cola

W h aT o U r P a S T D e L e G aT e S S a i D

Addleshaw Goddard Alexi Marmot AssociatesAllen & Overy AvivaBank of Scotland BarclaysBBC BBC Property Berwin Leighton PaisnerBPBSkyB BT Capital OneCiscoClifford Chance Deutsche Bank Environment Agency Ernst & YoungGE Healthcare GlaxoSmithKline Grosvenor Estates

Guardian HBOS HP HSBC ITVKPMG Lewis Silkin Morgan Stanley Motorola national Australia Banknationwide Building SocietyPhillips PwCPrudential Siemens Sun Microsystems Toshiba Unilever Vodaphone Group Wellcome trust

P a S T W o r K T e c h D e L e G aT e S i n c L U D e

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WorkTech12 London. £149 £29.80 £178.80Day 1: Masterclasses

WorkTech12 London. Day 2: Conference,

£599 £119.80 £718.80Exhibition & networkingParty

WorkTech12 London. Day 1 & 2 Masterclasses, £748 £149.60 £897.60Conference, Exhibition & networking Party

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