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National Learning Management System (NLMS) Project Update

• Louise Frost and Jane Daly• ESR Benefits Realisation Manager and North

Central London Account Manager• 24th January 2008

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Agenda

• Project Background• NLMS – How will it work?• Implementation • elearning Content• Questions

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Agenda

• Project Background• NLMS – How will it work?• Implementation • elearning Content• Questions

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What is ESR?

• Electronic Staff Record• Replacing HR and payroll systems in England & Wales• Joining up employee data to reduce duplication and

streamline processes• 12 waves: April 2005 - April 2008• On time and on budget!

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ESR Core Solution

Composition of ESR

Recruitment

App. Quick Entry

App. Management

Mass Interview

Core HR

Inter-Authority Transfers

Employee administration(New Hire –Changes -Termination)

Employee Relations

Work Structures [Create – Location > Organisation > Position]

Local Reporting

Payroll

Processing

Data Capture

Absence

Pensions

Travel & Expenses

Security

Bank Administration

Data Warehouse - Central ReportingData Warehouse - Central Reporting

Underpinned by ESR National Business ProcessesUnderpinned by ESR National Business Processes

Standard Interfaces

e-Recruitment

NHS Pensions Agency

Inland Revenue

BACS

Occupational Health

Time & Attendance

e-KSF

NHS National Directory

General Ledger

Standard Interfaces

e-Recruitment

NHS Pensions Agency

Inland Revenue

BACS

Occupational Health

Time & Attendance

e-KSF

NHS National Directory

General Ledger

Employee & Manager Self Service

Training Administration

& Talent Management

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Compelling Need for a National LMS

• e-Learning for Healthcare requires a solution for deployment of elearning content to NHS staff

• Connecting for Health requires a national LMS for delivery of training strategy to in excess of 600,000 users

• Increasing number of NHS organisations purchasing stand alone e-learning applications

• Link elearning completed to employee ESR training & competence record

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The NLMS Solution

• Enables the delivery of national elearning content to employees

• Enables the delivery of local elearning content to employees

• Employee portable training record updated• Provided at no cost to NHS organisations

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The NLMS Solution (cont’d)

• Utilises extended ESR OLM module• Integrated with core ESR solution• Ensures security of ESR core application• Enables remote access to elearning content• Scope: elearning will be available to all employees with a

staff record on ESR

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Agenda

• Project Background• NLMS – How will it work?• Implementation • elearning Content• Questions

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elearning Architecture

• All elearning functionality will operate on a separate server which is linked to the core ESR application:– N3 users are redirected seamlessly to ‘play’ an elearning

course if accessing at work (within the N3 network)– Remote access users access directly onto the separate

server• elearning content will not be hosted on the ESR NLMS –

content providers (local and national) will need to organise content hosting arrangements

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elearning Architecture

N3 Environment(at work access)

ESR Core Application

ESRElearning

functionalityInterface

Remote access elearning users

Elearning content server(s)

elearning users accessing at work

Key Points:

i.All elearning activity takes place on elearning server

ii.Interface ensures training history in ESR is updated with elearning completed

iii.Architecture safeguards employee data in core ESR application

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Agenda

• Project Background• NLMS – How will it work?• Implementation • elearning Content• Questions

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New ESR URPs• Two new Employee Self Service User Responsibility Profiles (URPs) will be

added to ESR for the purposes of staff accessing elearning. These will be in addition to the existing Employee Self Service URP.

Employee Self Service elearning URP

(URP ‘a’)

Employee Self Service Training URP

(URP ‘b’)

Full (existing) Employee Self Service URP

(URP ‘c’)

Employee access only to self enrol on, or ‘play’ an elearning course

Employee access to the ‘learning’ area of employee self service (includes enrol on classroom based course etc in addition to elearning)

Full access to all employee self service functionality

Can ‘play’ elearning content Can not ‘play’ elearning content – use URP a

Can not ‘play elearning content – use URP a

Accessible remotely NOT accessible remotely NOT accessible remotely

NB – on URP ‘a’, an employee cannot enrol on an elearning course which requires managerial approval; this activity needs to be completed in URP ‘b’ or ‘c’, if applicable.

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Implementation Model 1• For NHS organisations wishing to provide only national

elearning content to staff:– Provide either the new elearning (URP a) or training & elearning self

service URPs (a & b) to staff– Staff can access ESR national elearning course catalogue– Not essential for OLM module to be fully deployed locally– Local reports on user progress can be generated from general HR ESR

user responsibility profiles such as :• HR Administration• HR manager• Learning Administration• DISCO Ad-hoc

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Implementation Model 2

• For NHS organisations that wishing to make national and local elearning content available to staff:– The local implementation of OLM is required to enable

local course content to be added to local course catalogue– Provide either the new elearning (URP a) the training &

elearning self service URPs (a & b) to staff– Employees will have access to both national and local

training content– Support for OLM implementation through ESR Benefits

Realisation Team

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Remote Access• Remote access will:

– Use the elearning self service URP (a) to enable remote self enrolment & playing of courses

– Be available to use with both implementation models 1 and 2

• Remote access will require the following:– A local one-off approval process for employees to be granted remote access– elearning content will need to be hosted on internet facing servers for

remote access

• Important notes:– Remote access will only provide functionality to elearning users to enrol on

and play an elearning course– No further ESR functionality will be accessible remotely

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User Education

• No new classroom courses for training administration staff are required as elearning functionality a straightforward extension of OLM

• ESR training materials will be updated to include elearning functionality

• End users/learners – training not required as web based

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Timescales

• Solution development complete by end May 2008

• Pilot from June – August 2008• Available to NHS from September 2008

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Agenda

• Project Background• NLMS – How will it work?• Implementation • elearning Content• Questions

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elearning Content• Content will be hosted by content providers• Standards/requirements to ensure content compatibility

will work with NLMS due February 08• The content server ‘set up’ will be the responsibility of the

content provider (e.g. adapters that will need to be installed on the content servers)

• Content Governance Group established to manage national content provision

• NLMS does not include software for elearning content authoring

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Questions?