world courier

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Presentation created by Stephen Haynes World Courier is a provider of premium logistics services and the leading global specialty supplier of transportation, storage and distribution services for multinational biopharmaceutical clinical trials. Our service offerings include temperature-controlled & time-critical handling and transportation, temperature-controlled storage & distribution, specialized packaging, and customs brokerage services. Our services are utilized by over five hundred biopharmaceutical companies, including each of the top 50 global players, as well as all major Contract Research Organizations, Clinical Trial Suppliers and Central Labs.

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Welcome to World Courieran AmerisourceBergen® company The leader in specialty logistics for global clinical trials delivering fully-integrated GxP-compliant temperature-controlled transport, storage and distribution solutions worldwide in over 10,000 clinical studies.

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Page 1: World Courier

Presentation created by Stephen Haynes

“World Courier is a provider of premium logistics services and the leading global specialty supplier of transportation, storage and distribution services for multinational biopharmaceutical clinical trials.

Our service offerings include temperature-controlled & time-critical handling and transportation, temperature-controlled storage & distribution, specialized packaging, and customs brokerage services. Our services are utilized by over five hundred biopharmaceutical companies, including each of the top 50 global players, as well as all major Contract Research Organizations, Clinical Trial Suppliers and Central Labs.”

Page 2: World Courier

Presentation Contents

• AmerisourceBergen Press Release• World Courier Services• World Courier Network• Depot Facilities• Temperature Range Capabilities• Packaging, Documentation & Labelling• Technology Overview• World Courier Online• World Courier Ground• Quality & GXP• World Courier Webinars• Summary

Page 3: World Courier

We are pleased to announce that on March 6, 2012, AmerisourceBergen, a highly regarded North American pharmaceutical services provider and Fortune 500 company, signed a definitive agreement to acquire World Courier.

“After 43 years operating as a privately-owned company, we believe the time is right to turn the page to the next chapter in World Courier’s development,” says company president and CEO Wayne Heyland. “Our main priority throughout this journey was finding a like-minded organization with a close cultural fit, one that would preserve all of the values and elements that have made us so successful in the past and one able to open up new opportunities for our company and our customers. We are very excited to have found the perfect match to meet these objectives in AmerisourceBergen.”

Under the new agreement, World Courier will continue to function as a separate operating unit within AmerisourceBergen.

“For you, our customers, the transition will be seamless,” says Mr. Heyland. “Nothing has changed. It will remain business as usual as we continue to fine-tune our capabilities and provide you with the highest quality logistics services in the industry.

“We thank you for your confidence and trust in our services and for making World Courier the company it is today − the largest and most successful specialty logistics provider in the biopharmaceutical marketplace. With the backing of AmerisourceBergen, we look forward to continued growth and the opportunity to provide you with a broader and more enhanced service offering in the future.”

Page 4: World Courier

World Courier services

• 24 / 7 / 365

• Same Day Services

• Individual shipment handling on a Next Flight Out basis

• Pre-clearance with customs

• Dedicated worldwide staff – Local Language / time zones

• A FULL range of validated active & passive packaging available across the entire network

Page 5: World Courier

World Courier Service options

• Direct Drive

• Next Flight Out Service

• Hand Carry

• Air Charter

Page 6: World Courier

World Courier UK Offices

• Edinburgh

• Manchester

• Belfast

• London

• Heathrow

• Hythe, Kent

(WC Ground)

Page 7: World Courier

World Courier Network

ArgentinaAustraliaAustriaBelgiumBrazilBulgariaCanadaChileChinaColombiaCroatiaCzech RepublicDenmarkEcuadorFinlandFranceGermanyGreece

Hong Kong

HungaryIndiaIrelandIsraelItalyJapanMalaysiaMexicoNetherlandsNew ZealandNorwayParaguayPeruPortugalPolandRomaniaRussia

SingaporeSlovakia

South AfricaSouth KoreaSpainSwedenSwitzerlandTaiwanThailandUnited KingdomUnited StatesUruguayVenezuela

Page 8: World Courier

Depot Network

World Courier has invested heavily in its investigational drug storage capabilities.

Now with 13 GMP-Compliant depots within the network.

Each facility is staffed by licensed pharmacists, operational staff and quality assurance specialists.

World Courier currently oversees drugs and materials for approximately 1,200 protocols in its storage depots.

Page 9: World Courier

Depot Locations

Mexico

Colombia

Peru

ChileArgentina

Brazil South Africa Australia

SingaporeIndia

JapanChina

Russia

Page 10: World Courier

Depot Design

Page 11: World Courier

Temperature Ranges

• Ambient

• Controlled Ambient +15 º C to +25 º C

• Refrigerated +2 º C to +8 º C

• Frozen (PCM) -20 º C

• Frozen (Dry Ice) -79 º C

• Deep Frozen (Liquid nitrogen) -196 º C

Page 12: World Courier

Packaging, Labelling & Documentation

• Shipping documentation assistance provided by World Courier’s dedicated global team

• IATA / ADR certified staff

• Dangerous Goods packaging team

• Shipment labelling and packaging

Page 13: World Courier

Technology Overview

World Star Order entry, customer database, and shipment visibility tool

Document scanning & attachment management software linked to World-STAR

A clinical trial logistics management tool that can proactively anticipate and prevent costly transportation problems.

Global operations database of import and exportrequirements

Page 14: World Courier

• CRC (Customer tracking and resource centre)

• Online order entry (OOE) system

• Immediate confirmation of collection & delivery

• Automatic E-mail Alerts / Shipment Status

• Immediate updates and full web based visibility of consignment status

• Worldwide Operations Alerts

• Searchable Global Holiday List Database

• Interactive Forms and Customs Documents

• Specialized E-Tools and Resource Links

World Courier Online

Page 15: World Courier

Single & twin temperature controlled trailer units fitted with roller beds to handle RKN and RAP Envirotainers.

Sprinter vans with 4 & 6 euro pallets capacity.

Independently tested and qualified vehicles to ensure industry- leading thermal performance standards.

Remote temperature monitor download and transmission capability

from the vehicle at point of delivery.

World Courier Ground (Europe) Ltd.

Page 16: World Courier

Quality & GxP

Regulated Agent status Making cargo “known cargo” via hand search bypassingairline security.

ISO14001 CertifiedEnsuring our Environmental responsibilities are met.

ISO9001 Certified Quality management systems ensuring that our client requirementsare carried out.

TSA Cargo Screening 100% cargo X-ray screening prior to handing to Airlines – allowingfor shorter cut off times

GxPGood Practice quality guidelines and regulations used in many fields,“GxP” is designed to ensure product safety and integrity throughoutthe manufacturing, control, storage and distribution phases.

Page 17: World Courier

World Courier Webinars

World Courier’s ongoing informational series on pharmaceutical logistics, continues to provide complimentary Webinars.

Each Webinar covers relevant logistic obstacles facing cold chain transportation.

With a targeted audience ranging from : CEO/President/Chairman/Executive Director

Clinical OperationsLogistics/DistributionProject ManagementPurchasing/ProcurementSupply/Purchasing/Sourcing / Outsourcing Management

All Webinars are hosted by Business Review and a back catalogue of previous presentations can be found on the World Courier Website.

Page 18: World Courier

World Courier Summary

• All inclusive service

( including assistance with paperwork, customs pre clearance, VAT tax / duty pre payment )

• All door–to–door delivery

• Fastest delivery globally

• Expertise in handling complex documentation and regulatory requirements

• Over 137 company owned offices worldwide, operating 24 hours a day, 365 days a year

• Immediate confirmation of collection & delivery

• Pick-ups & deliveries at your convenience

Page 19: World Courier

“Our investment in our expanding global office and depot infrastructure and trained staff– remains unparalleled in the specialized courier industry and gives our customers

the local “edge” they need to bring in their international studies, research, or product development work on time and within budget.”

Stephen HaynesBusiness Development Manager

World Courier (UK) Ltd12th Floor25 Farringdon StreetLondon. EC4A 4AB

Tel: +44(0)20 77171400Email:[email protected]