wou student handbook 2013

July 2013 Semester

Student Handbook

About this HandbookThis Handbook is issued based on the Regulations of the University under the provision of the Wawasan Open University Constitution.

This Handbook is also accessible through the Wawasan Open University website. Students areadvised to keep it for their reference.

While every effort has been made to ensure accuracy, please note that information presented in the Handbook is subject to change without notice. Information is correct at the time of printing(July 2013).

Student HandbookJuly 2013 Semester

© 2013 Wawasan Open University All rights reserved. No part of this publication may be reproduced, stored in a retrieval system ortransmitted, in any form or by any means, electronic, mechanical, photocopying, recording orotherwise, without prior written permission from Wawasan Open University.

Wawasan Open University 54 Jalan Sultan Ahmad Shah, 10050 Penang, Malaysia.Fax: 04-226 9323 E-mail: [email protected]

ContentsIntroduction 6Message from the Vice Chancellor 6Wawasan Open University 8Vision, Mission and Values 8Developmental Milestones 8Open Distance Learning in WOU 10The Organisational Structure of WOU 11Quality Assurance 13

Academic Calendars and Principal Activities 15Academic Calendars and Important Datelines 15

Programmes and Courses 16Course Code 16School of Foundation and Liberal Studies 17 School of Business and Administration 18School of Science and Technology 19School of Education, Languages and Communications 20Centre for Graduate Studies 21The Centre for Professional Development and Continuing Education 22

Administrative Procedures 23Course Enrolment 23Auditing a Course 23Advisory Prerequisites 23Adding of Course(s) 23Dropping of Course(s) 23Withdrawal from a Course 24Deferment of Studies 24Withdrawal from the University 25Student Identity Card 25Change of Personal Particulars 25Change of Regional Centres 25Change in Programme of Studies 26

Advanced Standing / Credit Transfer 27 Financial Information 31Fees 31Micro Teaching Fee 35Practicum Fee 36Payment of Fees 36Miscellaneous Fees 37Methods of Payment 37Financial Assistance 38Refund Policies 38

Learning Support Services and Facilities 39Course Materials 39

Tutors and Tutorials 39Learning Management System 40 Regional Centres, Regional Support Centres and Learning Centres 40Tun Dr. Lim Chong Eu Digital Library 41Information Technology Services 43

Assessment and Examinations 45

Examination Instructions to Candidates 55

Award of Undergraduate Degrees 58

Award of Postgraduate Degrees 59

Award of Postgraduate Diplomas 60

Award of Graduate Diplomas 61

Award of Graduate Certificates 62

Rules and Regulations 63Regulations for Admission, Registration and Maintenance of Status 63Regulations for Assessment and Examinations 66Regulations Governing Academic Integrity and Student Discipline 82Regulations for the Award of the Undergraduate Degrees 87 Regulations for the Award of the Postgraduate Degrees 91Regulations for the Award of the Postgraduate Diplomas 95Regulations for the Award of the Graduate Diplomas 98Regulations for the Award of the Graduate Certificates 101Regulations for the Library Services 104Regulations for the Information Technology Services and Facilities 110

Data Protection and Privacy Policy 117

Enquiries 119 Appendix I: Board of Governors 122 Appendix II: The Academic and Administrative Staff 123

Appendix III: Wawasan Open University Citation Guide 128

Appendix IV: Regional Centres, Regional Support Centres

and Learning Centres 143

6 Student Handbook 2013

Introduction

Message from the Vice-Chancellor

Welcome to Wawasan Open University. I am delighted that you have chosen to study at Wawasan Open University. To all re-enrolled students, welcome back.

You are now a member of our vibrant learning community that inspires learning and supports all-round personal development. WOU provides you with a unique learning environment to pursue your dream qualification. You are provided with flexibility in deciding what named qualification you wish to graduate with. You decide how long you wish to take to complete your studies. You may change your intended programme of study should your academic inclination change over time.

Each semester, you enrol into two or more courses (subjects) and you pay the prevailing course fees for those enrolled subjects only. Course fees vary according to the level of study and the number of credits. Furthermore, you can skip a semester or two of your studies and continue again when you are ready. No fees are charged if you are on ‘inactive’ status. It is important to remember that the total fees for any qualification vary depending on how long you take to complete your studies as the course fees are subject to periodic changes. More details are provided in the relevant pages of this handbook.

With regard to recent developments in our University, WOU has achieved several significant new milestones in 2012. You may be pleased to know that our University achieved a Tier 5 or ‘Excellent’ rating by the Ministry of Higher Education in the SETARA 2011 local university ranking

exercise. On 24th November last year Tan Sri Dr Koh Tsu Koon was proclaimed as our first Pro-Chancellor. At the third convocation ceremony held on the same day, we graduated another batch of 365 students, out of which 265 were from the undergraduate programmes and another 100 from postgraduate programmes. The latter included the inaugural batch of 13 graduates from the Post-Graduate Diploma in Education programme. All these qualifications have been awarded full accreditation status by the Malaysian Qualifications Agency (MQA). I hope that the success of our WOU graduates, many of whom were admitted under the Open Entry system, will inspire you to work harder towards achieving your own graduation goal.

At WOU, we are committed to providing you with a quality learning experience. This University works continuously to improve

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the learning environment in order to better serve your needs. An increasing number of course materials with learning support aids are provided in the CD-ROM format to enrich the learning experience of our learners. The structure and content of the curriculum have been enhanced so that you are clear about the course and programme learning outcomes that you have to achieve in every course. Review of course contents takes place at appropriate frequency to ensure that WOU courses are up- to-date. We make the final examination dates for every course offered in the semester known to you at the time of registration to facilitate advanced planning.

The University has made its administrative procedures friendlier. Our Online Assignment Submission (OAS) system has been made more convenient for use by you as well as your tutors. Both you and your tutors have also been provided with direct online access to the anti-plagiarism application ‘Turnitin’. This allows you and your tutors to check on the originality of your assignments before you submit them for marking by your tutors. The University’s Moodle based multi-feature online Learning Management System (WawasanLearn) has been upgraded and likewise the Digital Library resources expanded to meet your learning needs. Do make best use of them.

Like any institution of higher learning, WOU is also governed by the traditions, laws and regulations governing higher education in our country as well as the requirements of specific subject disciplines. This handbook takes into account all of the above and presents for your reference a set of rules and regulations. It is important that you familiarise yourself thoroughly with these rules and regulations.

Please make sure you keep this handbook within easy reach as you will have to refer to it for guidance from time to time. The information contained in this handbook is also available at WOU’s Student Portal (http://my.wou.edu.my).

Studying at Wawasan Open University on a self-directed basis requires strong motivation, commitment and discipline on your part. You have to take control of your study right from the beginning and diligently complete all assignments on time. You would need the support of your family, friends and employers. Our academic and administrative staff, regional counsellors and course tutors are there to help you in every way we can. However, success or failure depends ultimately on you. Hence you must be prepared to help yourself first. Otherwise little can be achieved.

I wish you every success as a learner with WOU.

Prof. Dato’ Dr. Ho Sinn ChyeVice Chancellor Wawasan Open University


Wawasan Open University

Wawasan Open University (WOU) is Malaysia’s first private not-for-profit institution of higherlearning dedicated to adult learners. It is a people’s university funded by the Wawasan EducationFoundation and provides opportunities in tertiary education through open and distance learning.

Vision

We aspire to be a vibrant learning community that inspires learning, supports innovation and nurtures all-round personal growth.

Mission

We commit ourselves to the expansion of opportunities in higher education and to teaching excellence aimed at increasing the level of knowledge and scholarship among all Malaysians.

Values

We believe that you have the potential to develop to the fullest, in line with the cherished noble values that we all share. We believe in:

• Upholdinghighinstitutionalstandards• Celebratingthediversityofourstudents• Recognisingouremployees• Valuingcitizensandthecommunity• Academicfreedomandfairness

Developmental Milestones

June 2002 Eight experts in open and distance learning prepare a detailed proposal for the establishment of an Open and Virtual University of Malaysia (OVUM). The report would later be submitted to the Foundation in February 2003.

July 2003 The late Yeap Chor Ee’s grandson, Dato’ Seri Stephen Yeap, announces that “Homestead”, the heritage Yeap family estate at Jalan Sultan Ahmad Shah, Penang, will be donated to serve as the main campus of the proposed virtual university.

January 2005 The Minister of Higher Education invites WEF to plan for the setting up of Wawasan Open University College (WOUC).

July 2005 With WOUC officially established, Tan Sri Dato’ Emeritus Professor Gajaraj Dhanarajan is appointed Vice Chancellor.

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January 2006 WOUC holds groundbreaking ceremony for the development of a new 12-storey tower to offer additional administration and academic space for WOUC on the 4-acre grounds of “Homestead”.

June 2006 WOUC is formally registered under the Private Higher Educational Institutions Act 1996.

July 2006 WOUC is granted university status by MOHE.

August 2006 Wawasan Open University (WOU) is officially established and registered.

September 2006 WOU is officially launched by then Minister of Higher Education, Dato’ Mustapa bin Mohamed.

January 2007 Inaugural intake of 720 students, the youngest 21, the oldest 71.

January 2008 WOU’s main campus is officially launched by then Prime Minister of Malaysia, Tun Abdullah Ahmad Badawi.

November 2008 Tun Dato’ Seri Utama Dr. Lim Chong Eu is formally installed as WOU’s first Chancellor. The Chancellor confers honorary degrees on two distinguished recipients, Professor Dr. Wichit Srisa-an and Dato’ Dr. Sharom Ahmat, at WOU’s inaugural special convocation ceremony.

December 2009 Professor Dr. Wong Tat Meng is appointed as WOU’s new Vice Chancellor.

October 2010 Inaugural Convocation.

November 2011 Installation of Tun Dr. Lim Keng Yaik as Chancellor of WOU and 2nd Convocation Ceremony.

June 2012 TheChancellorconfershonorarydegreesonDato’SriNazirRazak,Emeritus Professor Wang Gungwu and Mr R. Padmanathan at WOU’s Special Convocation Ceremony.

October 2012 Professor Dato’ Dr Ho Sinn Chye succeeds Professor Dato’ Dr Wong Tat Meng as Vice Chancellor of WOU.

November 2012 Tan Sri Dr Koh Tsu Koon is proclaimed Pro-Chancellor of WOU, and 3rd Convocation Ceremony.


Open Distance Learning in WOU

Open Distance Learning (ODL) is aneducation system where there is a separationof teachers and students by space and/or time.With ODL, where, when, how and whatyou study are no longer predetermined bythe course you choose. You tailor your owntimetable to fit in with your lifestyle, and youdecide the technology that best suits your wayof learning.

Instead of large, impersonal lectures, youcan study in the comfort of your own homeand use online communication, read printedmaterials, embark on teleconferencing andlearn through audio or video broadcasting.And if you have a problem you cannot solveon your own, your personal tutor will beavailable for regular tutorials, counselling ortroubleshooting assistance.

Graduates of Wawasan Open University(WOU) would have developed and enhancedimportant personal traits to becomewell-rounded persons ready to increase theirproductivity and employability through alifelong learning culture.

WOU graduates will demonstrate thefollowing characteristics:

• HighlycommittedandresponsibleWOU graduates are highly committed and responsible individuals who can take control of their own progression.

• Dedicated WOU graduates are dedicated goal-

oriented individuals who appreciate the need to continuously upgrade their knowledge and skills to remain competitive.

• Possessmultitaskingskills WOU graduates are competent in performing a wide variety of tasks. They are able to prioritise and juggle between job, personal and family commitments.

• Motivated WOU graduates are motivated self-starters, with the ability to complete

assignments, adapt to changes in the dynamic environments and thrive on challenges.

• Forwardthinkers WOU graduates are capable of stretching

their thoughts and ideas into new territories to innovate and be creative.

• Teamplayers WOU graduates appreciate the

importance of teamwork and cooperation in the work environment.

11The Organisational Structure of WOU

SFLS School of Foundation and Liberal StudiesSST School of Science and TechnologySELC School of Education, Language and CommunicationsSBA School of Business and AdministrationCGS Centre for Graduate Studies

*to be established

Board of Governors

Vice Chancellor Board of Management

Deputy Vice Chancellor

(Operations)

Senate

Deputy Vice Chancellor (Academic)

RegistrarDirector of Directorate of Quality Assurance & External Relations

Academic Staff & Tutors

Director of Finance

Director of Human

Resources

Head of InformationTechnology

Services

Director of General Services

& Administration

Director of Regional

Operations &MARCOM

Institute of Research & Innovation*

Centre forDialogue*

Centre forthe Arts*

Assistant Vice Chancellor (Academic Support)

Director of Institute of Research & Innovation

Director of Educational

Technology & Publishing

Director of Library & Library Services

Internal AuditSenior Manager

Deans/DirectorSFLSSST

SELCSBACGS

ProfessionalDevelopment

and Continuing Education(PACE)


The Organisational Structure of WOU

The Board of Governors (BoG) as the supreme body of the University has overall control over the policies of Wawasan Open University.

The BoG as constituted in compliance with the requirement of the Ministry of Higher Education, comprises a Chairman, all member of the Board of Directors, the Chief Executive, a professorial staff member elected by Senate and two persons from within or outside the University who are deemed to have the knowledge and experience to assist the BoG. (Please refer to Appendix I for a list of incumbents of the BoG.)

The University is managed by the Vice Chancellor, Professor Dato’ Dr. Ho Sinn Chye, who is also the Chief Executive Officer. The Vice Chancellor is responsible for all aspects of academic and administrative operations of the University. He is supported by two Deputy Vice Chancellors who are responsible for Academic and Operational functions; an Assistant Vice Chancellor for Academic Support and a Senior Manager who is responsible for Internal Audit Control. The Directorate of Quality Assurance and External Relations was set up in February 2013 to serve as the secretariat to the Senate Committee on Quality Assurance, Teaching and Learning [QATL] and to strengthen external relations with Government bodies, in particular, the Malaysian Qualifications Agency (MQA) and Ministry of Education (MOE).

WOU has four academic schools. These are the School of Foundation and Liberal Studies (SFLS), the School of Business and

Administration (SBA), the School of Science and Technology (SST) and the School of Education, Language and Communications (SELC) all of which are located in the Penang main campus.

Each School is headed by a Dean who is responsible to the Deputy Vice Chancellor (Academic) for the academic administration of the Schools. The academic staff in each School comprises Professors, Associate Professors, Senior Lecturers and Lecturers. The academic staff members are recruited from universities and private institutions of higher learning, both local and overseas, as well as from the industry based on the specialist knowledge required for teaching specific courses and abilities in open distance teaching. The Centre for Graduate Studies (CGS)is headed by a Director who is responsiblefor providing academic and administrativestewardship in the development of theUniversity’s postgraduate education andresearch programme.

The Centre for Professional And Continuing Education (PACE) which is coordinated through the office of the Vice-Chancellor, extends the learning resources of WOU beyond the University’s distance learning environment by delivering high quality short courses and training programmes to meet the continuing professional development needs of the business world and civil society.

The academic schools are supported by theacademic support and administrative departments. Please refer to AppendixII for the Academic and Administrative Staff.

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Besides providing access to courses, WOU also engages the larger community in the following three ways:

• GeneratingknowledgethroughtheInstitute of Research and Innovation

• EstablishingaCentreforDialogueto create and manage a platform for Malaysians to meet and dialogue on matters of interest to the nation.

• CreatingaCentrefortheArtswheredance, music and plays will be presented at the theatres located within WOU’s Main Campus.

Quality Assurance

WOU aims to be amongst the leading providers of open distance learning in the region. It proposes to achieve this through the quality of its learning products, services, staff, governance and institutional culture. Quality assurance in WOU is based on a system of internal and external peer scrutiny.Internally, quality assurance is implemented through:• SchoolsBoards• ManagementBoard• QualityAssurance,TeachingandLearning

Committee• Senate• BoardofGovernors

External peer review is conducted through: • ExternalAcademicPeerGroups(APG)

for each academic School which review and advise on the curriculum especially in the development of new programmes and courses

• AnExternalCourseAssessor(ECA)systemwhich ensures that each course (developed by a team of specialists that includes

instructional designers / technologists, academic content experts and language editors) is peer assessed during its development by an experienced external subject expert with respect to relevance, appropriateness, depth and treatment to ensure that it meets acceptable standards used in reputable Universities.

• AnExternalExaminer(EE)systemwhich ensures parity of standards with internationally accepted benchmarks.

• AnExternalProgrammeAssessor(EPA)evaluates the entire degree programme and its delivery system once every three or four years to ensure that the institution continues to maintain the academic rigor and high standards required of the programme

• MalaysianQualificationsAgency(MQA)programme accreditation and periodic external institutional reviews to assess the entire organisation for relevance, effectiveness, and efficiency of its quality assurance systems and processes.

WOU is committed to designing and transforming curricula that are relevant to adult learners. The course materials that are produced and the learner support systems that we have in place are subjected to rigorous internal and external reviews and audits. Our Quality Assurance focuses on the following major areas: a) Course design, development and

productionb) Course delivery and student supportc) Student assessment and awardd) Staff Developmente) Programme Accreditation f ) Research, Development and Community

Service


In all of the major areas, we have designedprotocols guided by the Malaysian Qualifications Agency (MQA) criteria andguidelines that apply to tertiary education.Th e insights and advice provided by ourInternational Advisory Board (made up ofrenowned Open and Distance Learning experts from around the world) serve to ensure that the quality of our programmes comply with international benchmarks and good practices that are applicable to Open and Distance Learning providers.

In common with other established distanceteaching institutions, assurance of qualityin WOU is not limited to just the academicelements. The University has in place systems for quality assurance in all aspects of its operations. The Management Board hasalso designed, developed and implementedoperational protocols for the maintenanceof high quality support systems that reflectinternational good practice.

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Academic Calendars and Principal ActivitiesEach academic year consists of two (2) semesters of 21 weeks each. During each semester, youare advised to attend five (5) tutorial sessions. These tutorial sessions are held during weekends(Saturday and Sunday) throughout all the Regional Centres in Malaysia except Kelantan, which are held on Fridays and Saturdays instead. Generally, at the end of the course, there will be a final examination conducted at designated examination centres.

Academic Calendars and Important Deadlines

Undergraduate&PostgraduateProgrammes

In general, the Principal Activities deadlines for Undergraduate and Postgraduate programmes are as follows:PrincipalActivities Remarks

Enrolment & Reenrolment From the first day of Week 11 of the previous semester till one (1) week before the commencement of the current semesterNormal Fees Payment made from the first day of Week 11 of the previous (with Early Bird Incentive) semester till 1 month before the deadline of registration Normal Fees Payment made 1 month before the deadline of registration (without Early Bird Incentive) till the last day of Week 1 of current semesterLate Fees Penalty is charged for late payment from first day of Week 2 of the current semester onwardsDistribution of course materials One (1) week before and one (1) week after commencement of the semester (upon payment of fees)Last Day to Add Course - new students One (1) week before the commencement of the semester- continuing students One (1) week after the commencement of the semesterLast Day to Drop Course By the 9th week of the semesterLast Day to Withdraw from By the 16th week of the semestera Course with a “W” gradeLast Day to apply for Deferment of Studies By the last day of Week 18 of the current semester

For other important dates and deadlines, including tutorial dates, TMA submission deadlines, refund deadlines, etc., please refer to the Student Portal.


Programmes and Courses

1st Letter 2nd&3rd Letters 1stDigit 2nd&3rdDigits 4th&5thDigitsRepresents Identifies the nature Level of Course serial Indicates the School, of the course, the course, number. credit hours.e.g., e.g., e.g., W = SFLS LA = MPW courses 1 = LowerT = SST BF = Banking & Finance 2 = MiddleB = SBA EC = Electronic Commerce 3&4 = HigherE = SELC BM = Basic Major 5/6 = Postgraduate

At present, Wawasan Open University is offering 1 doctorate programme, 6 master degree programmes, 2 postgraduate diploma programmes, 25 undergraduate degree programmes, 8 graduate diploma programmes and 2 graduate certificate programmes.

The breakdown of the programmes offered by the Schools/Centre are as follows:

School PhD Master Postgraduate Undergraduate Graduate Graduate Degree Diploma Degree Diploma CertificateSBA 2 1 9 5 2SFLS 2SST 2 12 3SELC 1 1 2CGS 1 1 Total 1 6 2 25 8 2

Course Code

The course code adopted is an eight character coding system which incorporates a 3-letter and5-digit structure. The specification for the eight character coding system is shown below.

W L A 1 0 1 / 0 3

All courses under the Bachelor of Arts in Liberal Studies (Hons) programme will begin with theletter-L except for courses taken from other Schools and programmes.

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School of Foundation and Liberal Studies

In line with the principle of life-long learning and the belief that the main purpose of education is to produce well-rounded and balanced individuals whose potential is developed to the fullest extent possible, the SchoolofFoundationandLiberalStudies(SFLS)isofferingtheBachelorofArts(Hons)inLiberalStudiesandBachelorofArts(Hons)inPsychology degree programmes.

The BA(Hons)inLiberalStudies programme gives learners the flexibility to enrol in a range of courses across various disciplines (currently Social Sciences and Humanities clusters*). Learners are required to complete the general education courses in liberal studies. They are then given the option to select elective courses from at least any two clusters. The programme is aimed at wideningtheirhorizonsaswellasdevelopingtheiracademicknowledgeandintellectualabilitynecessary for critical and analytical thinking and understanding human life and society. These courses will also enable learners to communicate and express themselves effectively as well as to anticipate and solve unexpected problems.

The BA(Hons)inPsychology degree programme has been designed to meet the needs of working adults in various industries. It will better equip them for challenges in a demanding global environment. The programme comprises a range of courses in psychology which will provide learners with foundation knowledge, understanding and skills that would enhance their positions in their working environment. The study of psychology gives individuals an edge in understanding and dealing with people and challenges in an increasingly diverse and complex world. Depending on the nature of their work and career pathways, the programme also provides opportunities for them to pursue further studies for their personal and professional advancement. These include master’s and doctorate programmes in the various fields of psychology.

Besides the BA (Hons) in Liberal Studies and BA (Hons) in Psychology degree programmes, SFLS also conducts a Headstart Programme to enhance learners’ readiness for tertiary study before they embark on degree programmes at the University.

* Other clusters/disciplines will be included at a later date.


School of Business and Administration

The School of Business and Administration (SBA) offers nine (9) undergraduate degree programmes, five (5) graduate diploma programmes and two (2) graduate certificate programmes that reflect its aims to develop and disseminate contemporary business and management knowledge to fulfill the needs of the business community and government.

The list of undergraduate programmes offered is as follows: • BachelorofBusiness(Hons)inAccounting• BachelorofBusiness(Hons)inBankingandFinance• BachelorofBusiness(Hons)inBusinessInformationSystems• BachelorofBusiness(Hons)inLogisticsandSupplyChainManagement• BachelorofBusiness(Hons)inManagement• BachelorofBusiness(Hons)inSalesandMarketing• BachelorofBusiness(Hons)in(CorporateAdministration)• BachelorofBusiness(Hons)inEntrepreneurshipandSmallBusinessManagement• BachelorofManagement(Hons)inPsycholology• GraduateDiplomainBankingandFinance• GraduateDiplomainBusinessAccounting• GraduateDiplomainCorporateAdministration• GraduateDiplomainSalesandMarketing• GraduateDiplomainSupplyChainManagement• GraduateCertificateinBusinessManagement• GraduateCertificateinLogisticsManagement

Bachelor of Business (Hons) in Accounting, Bachelor of Business (Hons) in Banking and Finance, Bachelor of Business (Hons) in Business Information Systems, Bachelor of Business (Hons) in Logistics and Supply Chain Management, Bachelor of Business (Hons) in Management and Bachelor of Business (Hons) in Sales and Marketing were granted full accreditation during February - March 2011 by the Malaysian Qualifications Agency (MQA).

Graduate Certificate in Logistics Management, Graduate Certificate in Business Management, Graduate Diploma in Supply Chain Management, Graduate Diploma in Business Accounting, Graduate Diploma in Sales and Marketing were granted full accreditation during October – December 2012 by the Malaysian Qualifications Agency (MQA).

The School obtained recognition and endorsements from professional bodies which grant exemptions for many courses or at different levels in their professional examinations for SBA graduates.BachelorofBusiness(Hons)inAccountingisrecognizedbyInstituteofCharteredAccountants of England and Wales (ICAEW), Association of Chartered Certified Accountants (ACCA), Chartered Institute of Management Accountants (CIMA), Certified Public Accountants (CPA), Australia and the Malaysian Institute of Accountants (MIA). Similarly,

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BachelorofBusiness(Hons)inCorporateAdministrationisrecognizedbytheMalaysianInstitute of Chartered Secretaries and Administrators (MAICSA).

SBA also offers two (2) postgraduate degree programmes in collaboration with the Commonwealth of Learning based in Canada and one (1) postgraduate diploma programme.

The list of postgraduate programmes offered by the School is as follows:• CommonwealthExecutiveMasterofBusinessAdministration(CeMBA)• CommonwealthExecutiveMasterofPublicAdministration(CeMPA).• PostgraduateDiplomainBusinessAdministration.

Malaysian Qualifications Agency (MQA) granted full accreditation to the CeMBA programme in April 2010 and the CeMPA programme in February 2011.

School of Science and Technology

The School of Science and Technology (SST) offers eleven (11) undergraduate degree programmes and three (3) Graduate Diplomas.

The programmes offered are as follows:

• BachelorofTechnology(Hons)inComputerSystemsandNetworks• BachelorofTechnology(Hons)inComputingandIntelligentSystems• BachelorofTechnology(Hons)inElectronicCommerce• BachelorofTechnology(Hons)inElectronics• BachelorofTechnology(Hons)inConstructionManagement• BachelorofTechnology(Hons)inSoftwareEngineering• BachelorofTechnology(Hons)inInformationSystems• BachelorofTechnology(Hons)inDatabaseManagement• BachelorofTechnology(Hons)inNetworksandDataCommunication• BachelorofTechnology(Hons)inTelecommunications• BachelorofTechnology(Hons)inMultimediaDesign• GraduateDiplomainDatabaseManagement• GraduateDiplomainElectronics• GraduateDiplomainTelecommunications

The following Bachelor of Technology (Hons) programmes require students to undertake a three(3) months industrial training attachment* in industry relevant to their studies.

• BachelorofTechnology(Hons)inSoftwareEngineering• BachelorofTechnology(Hons)inInformationSystems• BachelorofTechnology(Hons)inDatabaseManagement


• BachelorofTechnology(Hons)inNetworksandDataCommunication• BachelorofTechnology(Hons)inMultimediaDesign

However, students working in relevant industries may be exempted# from industrial training.SST also offers two (2) master’s degree programmes:

• MasterofBusinessAdministrationinConstructionManagement• MasterofBusinessAdministrationinManufacturingandProductionManagement.

These postgraduate programmes are coordinated by the Centre for Graduate Studies.

* Students must make arrangements by themselves with their current employers in order to make time to undertake the teaching practicum internship or industrial training whichever applicable. For whatsoever reasons, failure to secure the time to undertake the teaching practicum internship or industrial training is the sole responsibility of the student and the University shall bear no liability in this matter. However, the University may assist by providing supporting letter to students seeking training placement.

# Terms and conditions apply and subject to the discretion of the University.

School of Education, Languages and Communications

The School of Education, Languages and Communications (SELC) was set up to support the University in its efforts to increase the level of knowledge and scholarship in the broad areas of education, languages and communications by developing and delivering programmes leading to the award of degrees and qualifications at the undergraduate and postgraduate levels.

SELC plays a crucial role in enhancing the knowledge and skills of people in the field of education through the offering of professional development programmes, as well as programmes in the areas of language studies and communications. This caters to the increasing needs of the industry and corporate world.

SELC offers a BachelorofEducation(Hons)inPrimaryEducationand aPostgraduateDiplomainEducation. The Bachelor of Education (Hons) in Primary Education is targeted at in-service teachers with a Certificate or Diploma qualifications in teaching wishing to earn a degree as well as suitably qualified candidates who want to earn a degree and professional qualification in teaching at the primary school level. The Postgraduate Diploma in Education programme is open to graduates from any disciplines who want a professional qualification in the field of education.

Another programme, the BachelorofArts(Hons)inEnglishStudies(BAES) aims to meet market needs of students who are competent and proficient in the English language with an

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overall understanding and knowledge in the field of English Studies. The TESL strand of the BAES programme will provide students an opportunity to qualify to teach in schools.

Students who intend to pursue studies in the Postgraduate Diploma in Education, Bachelor of Education (Hons) in Primary Education (except those who already possess a Teaching Certificate or a Diploma in Education) and Bachelor of Arts (Hons) in English Studies programmes (TESL strand only) are required to undertake a six (6) weeks intensive teaching practicum at schools/educational institutions approved by WOU*.

The teaching practicum internship is compulsory in order to satisfy the graduation requirements of the programmes.

SELC, in collaboration with the Centre for Graduate Studies, also offers postgraduate programmes: MEd, MPhil, and (PhD) from July 2012. The M.Ed is a taught programme with an Education Project component. Currently it offers the Teaching English as a Second Language as a Specialisation. M.Phil and Ph.D. are research-based programmes. SELC is working towards providing a strong positive presence in the field of education, languages and communications, both in Malaysia and around the world.

* Students must make self arrangements with their current employment in order to make time to undertake the teaching practicum internship. For whatsoever reasons, failure to secure the time to undertake the teaching practicum internship is the sole responsibility of the student and the University shall not bear any liability in this matter.

# Terms and conditions apply and subject to the discretion of the University.

Centre for Graduate Studies

The Centre for Graduate Studies (CGS) was established in 2007 and is primarily responsible for coordinating and managing all activities related to the implementation of postgraduate programmes at WOU.

The Centre provides a structure and leadership to support WOU’s expanding commitment to promoting graduate studies and continuing education in partnership with all Schools in the University, as well as with co-researchers from participating institutions and private-sector agencies outside the University.

The Centre now offers nine (9) postgraduate programmes developed by the School of Business and Administration, School of Science and Technology and School of Education, Languages and Communications. These programmes are:

• Ph.DinArtsandHumanities


• M.PhilinArtsandHumanities• CommonwealthExecutiveMasterofBusinessAdministration(CeMBA)• CommonwealthExecutiveMasterofPublicAdministration(CeMPA)• MBAinConstructionManagement• MBAinManufacturingandProductionManagement• MasterofEducation• PostgraduateDiplomainEducation• PostgraduateDiplomainBusinessAdministration

Centre for Professional Development and Continuing Education (PACE)

PACE serves as a bridge between the University and the community at large. The Centre extends the learning resources of Wawasan Open University (WOU) beyond the University’s distance learning environment by delivering high quality short courses and training programmes to meet the continuing professional development needs of the business world and civil society. PACE’s programmes are designed and delivered in collaboration with academic colleagues from the University, professional bodies outside as well as through its own trainers. Should you require further information, please contact your nearest Regional Centre.

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Administrative Procedures

Course Enrolment

A variety of courses is offered every semester. To maintain your status as an “active” student and to benefit from the learning support services, you are required to enrol in at least ONE (1) course per semester.

Students may enrol in courses for the subsequent semester starting from week 11 of the current semester until one (1) week before the commencement of the subsequent semester. The University will try to accommodate as many students as possible for each course offered. However, for certain courses, a limit of numbers may apply.

You are advised to adhere to the deadline of the course re-enrolment to facilitate the smooth arrangement of tutorial services and distribution of course materials.

In a semester, the maximum course load must not exceed four (4) courses or 15 credits, whichever is lower. Please note that for each credit hour, your study time per week would be an average of two (2) hours. Therefore, if you were to register for a 5-credit hour course, you would need to allocate an average of 10 hours of study weekly, in addition to the time required for face-to-face tutorial sessions.

Auditing a course

For your pursuit towards personal enrichment and enhancement of knowledge, you may choose to audit any course except project, thesis, residential courses and teaching practicum. Students auditing a course willbe provided with relevant support services i.e. participation in tutorial classes, course materials, access to LMS and Digital Library.

When you audit a course, you will not be required or permitted to submit any assignment or sit for the final examination. Hence, no grade will be reflected for the audit course in the transcript and no credits willbe awarded for the said course. Under no circumstances will students be permitted to change their audited course to a credit-bearing course or from a credit-bearing course to an audited course.

Advisory Prerequisites

Advisory Prerequisites are courses that you areadvised to undertake and pass to acquire thenecessary knowledge and skills prior to takinghigher level courses.

For the latest advisory prerequisites, you areadvised to check with the Universityauthorities.

Adding of Course(s)

You can apply to add a course using theApplication for Adding of Course(s) form.For new students, the deadline to add a course is one (1) week before the commencement of the semester while for continuing students, it is one (1) week after the commencement of the semester. For any adding of course(s), the tuition fees will depend on the credit hours as well as the level of the course(s).

Dropping of Course(s)

You may apply to drop a course using theApplication for Dropping of Course(s) form.The deadline to drop course(s) is by the 9th week of the semester. Courses officially dropped by the stipulated deadlines will not be recorded on the student’s academic record.


Withdrawal from a Course

To withdraw from a course, you will need tofill up the Application for Course Withdrawalform. A course withdrawal process is undertaken should you miss the drop coursedeadline and are unable to proceed with thecourse final examination.

The last day to withdraw from a course is by the 16th week of the semester.

If students apply for withdrawal from acourse, the course will still appear in thestudents’ permanent academic record butwith a “W” grade (withdrawal withpermission). If you do not undertake thefinal examinations of the course that youfail to withdraw, you will receive a grade “F”(Fail) for that particular course.

Deferment of Studies

Students who have completed a number ofcourses but wish to defer their studies mayapply for deferment using the Application forDeferment of Studies form.

The last day to defer is by the 18th week of the semester.

While applying for deferment you should continue with your studies until formal approval is obtained from the University. Each approval for deferment will lapse upon the next immediate offering of the same course(s). However, this is not applicable for the Project Courses which deadline of submission remains the same.Any TMA grades (if applicable) and/or tuition fees, lab fees and microteaching fees

for the course(s) which have been deferred can only be retained until the next immediate presentation of the same course(s). Similarly, study grant and merit scholarship awards are only valid for the semester in which it is offered and therefore, it cannot be deferred or transferred to subsequent semesters.

The fees (e.g. tuition, lab, microteaching, etc.) for the deferred course(s) are not transferable to remit payment for other course(s) or other fees. Once the approved deferment period lapses, all associated assignments/requirements grades and fees will be forfeited. Furthermore, should there be an increase in fees for the same course(s) when you return to study, the new fees will apply and any difference shall be borne by the student. For approved deferment cases, the deferment Resource and Services (R&S) Fee cannot be carried forward to the next semester. The following policy applies for Teaching Practicum Internship Fee:• IfyoudeferstudiesbythelastdayofWeek 9 of the semester, this fee can be retained until the next immediate presentation of the same course.

• IfyoudeferstudiesafterthelastdayofWeek 9 of the semester, this fee would need to be forfeited and you are required to pay the Teaching Practicum Internship Fee again when enrolling for the same course in the next immediate presentation.

If your deferment is approved, ALL TMA grades, whether PASS or FAIL, for the deferred courses shall be retained and reinstated when you return to study during the approved period of deferment.

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At the point of deferment (i.e. date of receipt of deferment form), all FAIL grades obtained due to non-submission of TMA will also be retained and re-instated when you return to study. Therefore, your deferment (if approved) cannot be used to revise that Fail grade and you are not allowed to re-submit those TMA upon returning to study.

However, the School offering the course has the discretion to decide whether you will be required to submit the assignments/ requirements again upon resuming studies later.

Withdrawal from the University

Students who intend to discontinue their programme of studies at the University for physical, emotional, financial, family, health, or other non-academic reasons have to write in formally to withdraw from the University using the Application for Withdrawal from the University form. They are requiredto settle all financial obligations with the University and return all University property in the process.

Student Identity Card

A Student Identity Card will be issued upon the payment of all relevant fees, submission ofrelevant documents to support the applicationfor admission into WOU and fulfilling theentry requirements. All students are stronglyadvised to carry along their Student Identity Card with them at all times in order to access the facilities available at the Regional Centres or Main Campus.

New students who have not obtained their

student card within two weeks after thecommencement of the semester, must informtheir Regional Centre immediately forrequisition of the card.

A Student Identity Card will be issued once only at the point of admission. If you have lost or damaged your Student Identity Card, it is your responsibility to report it to your Regional Centre immediately for a replacement. You can apply for replacement using the Application for Replacement of Student Identity Card form and an administrative fee will be levied.

Change of Personal Particulars

You may view your personal particulars via Student Portal at http://www.wou.edu.my.If you need to update your personalparticulars, you may request the Universityto make the necessary amendment bycompleting the Amendment of PersonalParticulars form.

Change of Regional Centres

If for any reason, you intend to change yourRegional Centre (e.g., relocation of work), you will need to fill in the Application for Change of Regional Centre form. This will ensure that a continuous service is provided to you at your new Regional Centre.

Once your application to change Regional Centre is approved, a new Student Identity Number will be issued to reflect the change.You are required to apply for replacement of Student Identity Card using the Application for Replacement of Student Identity Card form and an administrative fee will be levied.


Change in Programme of Studies

In WOU, you are permitted to change your intended programme of study on condition you fulfil the requirements of the said programme. To do so, you will need to complete the Application for Change of Programme of Studies form.

All administrative forms are obtainable from the Regional Centres or can also be downloaded from the Student Portal. Completed forms should be submitted to the Registry through your Regional Centre. Telephone, email or fax requests are not accepted.

For further details on the rules and regulations for admission, registration as well as maintenance of status, please refer to RegulationsforAdmission,RegistrationandMaintenanceofStatus.

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Advanced Standing / Credit Transfer

In recognising prior learning, an Advanced Standing system has been established to facilitate the granting of credit transfer from the students’ previously acquired qualifications into their intended WOU programmes.

All WOU undergraduate and postgraduate students can apply for the consideration of Advanced Standing.

Undergraduateprogrammes (i.e. bachelors’ degree, graduate diploma and graduate certificate)The credentials to support the application for Advanced Standing should preferably be accredited by the MQA. However, Malaysian qualifications obtained prior to the setting up of Lembaga Akreditasi Negara (LAN) or professional qualifications offered by recognised institutions / professional bodies may also be considered on a case-by-case basis.

PostgraduateprogrammesThe credentials to support the application for Advanced Standing must at least be or above the postgraduate level or equivalent and accredited by the Malaysian Qualifications Agency (formerly also known as LAN) or an equivalent National Accrediting Agency.

Malaysian qualifications obtained prior to the setting up of Lembaga Akreditasi Negara (LAN) or professional qualifications offered by recognised institutions / professional bodies may also be considered on a case-by-case basis.

TypesofCreditTransfer

1. BlockCreditTransfer(BCT)ƒ A block of unspecified credits awarded for the presented qualification may be used to

reduce the number of credits required to fulfill the graduation requirements of a WOU Award. In such cases, WOU will specify the remaining courses (via a ‘top-up’ list) that must be successfully completed to fulfill the graduation requirements of a named Award.

ƒ The presented qualification used to apply for BCT should be a completed credential.

2. SpecificCreditTransfer(SCT)ƒ The transferred credits are awarded against the need to successfully complete specific

courses in the intended WOU programme requirements on a course-by-course basis. ƒ The presented qualification used to apply for SCT should not be a completed credential.

Incomplete qualifications that are still being actively pursued are also not allowed for SCT application.

ƒ To qualify for SCT, there must be at least 70% match in both syllabus and level between the presented course and the intended course.

ƒ No credit transfer may be allowed for project-type course.


HowtoApply?

You can apply for credit transfer by completing the “Application for Advanced Standing/Credit Transfer” form [A-AS] once you have formally registered as a WOU student. An application fee will be imposed upon every application for Advanced Standing/Credit Transfer. The Advanced Standing application fee is non-refundable regardless of the outcome of the application.

HowtoClaimCreditExemption(s)?

Students who are eligible for exemption will be issued an offer letter for credit exemption(s). Student must claim the exemption credits by paying the exempted credits claim fee accordingly within the stipulated timeframe (i.e. one year from the date of the offer letter). For further details on the terms and conditions, please refer below. For further details on the Advanced Standing fees, please refer to page 29.

Applications for Advanced Standing are opened twice a year and, results are usually released before the start of the semester.

However, applications for Advanced Standing for precedent cases are allowed throughout the year and results can be released within two (2) weeks upon receipt of complete documentation and fees. Precedent cases are cases where the presented qualifications have been evaluated and approved by the University previously.

Students may make an appeal against the Advanced Standing results offered to them by completing the “Appeal against Advanced Standing Results” form [A-AR]. A non-refundable appeal fee is imposed. Appeal submission exceeding 3 months from the date of the offer letter for credit exemption will not be entertained.

TermsandConditionsforClaimingCreditExemption(s)

1. The credit exemption offer will lapse if credits are not claimed within the period of one (1) year from the date of the offer letter. Please be advised that unclaimed credits at the end of the offer period shall not be awarded to students.

2. After the one (1) year period has passed, the offer / unclaimed credits have lapsed and re-application is necessary. A non-refundable re-application fee is imposed. Please also note that the policies for course exemptions and Advanced Standing fees (including application fee, Exempted Credits Claim Fee, reapplication fee, etc) are subject to review and may change from time to time. Therefore, at the point of re-application, the latest policies on the course exemptions and Advanced Standing fees shall apply accordingly.

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3. In order to claim the course(s) exemption, students are required to submit the duly completed Credit Exemptions Claim Form together with the necessary payment(s) at the Regional Centre.

4. If necessary, students may claim their credits in instalments but a maximum of two (2) instalments only are allowed within the offer period.

5. Exempted credits can be fully or partially claimed but it must be for a full course e.g. 3-credit course(s) or 5-credit course(s). Any claim for a partial course is not allowed.

6. Please note that the offer letter is not the official “Advanced Standing Results Notification Letter”. The official “Advanced Standing Results Notification Letter” is the final confirmation of your claimed and exempted credits together with a “Top-up List” of courses that students are still required to complete for the same intended degree programme.

7. Please be advised that an official “Advanced Standing Results Notification Letter” will be

issued to students only after they have fully claimed the offer or after the second and final instalment is performed or after the offer has lapsed (i.e. passed the stipulated one year period), whichever comes first.

8. In the event the intended degree programme is changed, students are required to re-apply for a new credit transfer for their new intended degree programmes. A non-refundable re-application fee is imposed.

9. Students are advised not to enrol for courses which they are claiming for credit transfer until the results of the application are known. If they do so, they are reminded that there shall be no refund of fees for course(s) which are offered exemption later. As such, students are reminded to exercise their own discretion whether to drop/withdraw the exempted course(s) that they are currently pursuing this semester or may have enrolled for next semester (if any). Please be advised that all terms and conditions regarding the dropping/withdrawal of course(s) and the associated refund policies of the University will still apply.

10. Please take note that if students decide to continue to pursue the course(s) which are offered exemption, the course(s) and their eventual results would be reflected in the academic transcript and be used in the calculation of the GPA/CGPA.

11. Course(s) that has/have already been completed (whether in current or past semesters) are not allowed to be dropped/withdrawn.


AdvancedStandingFees

The Advanced Standing fees imposed are depicted in the following table.

AdvancedStandingFees Amount(RM)(a) BCT Application Fee 100/application(b) SCT Application Fee 100/application(c) Exempted Credits Claim Fee (i) Undergraduate studies 30/credit exempted (ii) Postgraduate studies 60/credit exempted(d) Appeal fee 50/application(e) Re-application Fee 100/application

Note: All Advanced Standing fees are non-refundable.

For further details on WOU Advanced Standing/Credit Transfer, please consult the academic counselors in the Regional Centres or refer to the WOU website (http://www.wou.edu.my).

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Financial Information

Fees

A ProcessingandAdministrativefee (P & A) is levied when you first enrol for an intended programme with the University. The P & A fee covers the costs of processing your application. The P & A fee is currently RM100 except for Master of Philosophy and Doctor of Philosophy where the P&A is RM200 per semester. It is non-refundable.

A ResourceandServicesfee(R&S) is charged for each semester in which you are an activestudent with the University. The R&S fee defrays some of the cost of providing services for yourstudies. The R&S fee is currently RM150 per semester except for Master of Philosophy and Doctor of Philosophy where the R&S is RM200 per semester.

Tuitionfees are payable every semester. Due to the flexible nature of the University’sprogrammes, your tuition fees depend on the number of courses for which you enrol. In eachsemester, you can enrol for up to four (4) courses or 15 credit hours, whichever is lower.The tuition fees imposed are based on the credit hour rating and the level of the course. Thecredit hour rating and level of the course (lower, middle, higher or postgraduate ) can bedetermined from the course code.

A course code has 3 letters and followed by 3 digits, a slash and a further 2 digits. The first digit reflects the level of the course. For lower-level it is indicated by 1, middle-level is denoted by 2 and higher-level is represented by 3 or 4. The numbers, 5 or 6, indicate a postgraduate-level course. The 2 digits after the slash indicate the credit value of the course. For example, WLA101/03 is a 3-credit lower-level course, BBM203/05 is a 5-credit middle-level course andTEC305/10 is a 10 credit higher-level course.

The tuition fees* charged for courses in the undergraduate programmes (i.e. bachelor’s degree,graduate diploma and graduate certificate) and postgraduate diploma are as follows: Levelofcourse Tuitionfee 3-credit 5-credit 10-credit percredithour courses courses coursesLower – 100 level RM160 RM480 RM800 Note 1 Middle – 200 level RM200 RM600 RM1,000 RM2,000Higher – 300 level RM210 Note 2 RM1,050 RM2,100

Note 1 : There are no lower-level courses of 10 creditsNote 2 : There are no higher-level courses of 3 credits

The course structure and the graduation requirements for the undergraduate programmes (i.e. bachelor’s degree, graduate diploma and graduate certificate) and postgraduate diploma are available at www.wou.edu.my. Please check out the website for the details of your intended programme of study to determine the total tuition fees*.


The tuition fees* structure for the postgraduate programmes are as follows:

Course Programmeof TuitionFee Credits TotalCost Components Origin percredit percourse ofCourse Common Core/ CeMBA/MPA, MBA RM400 3 RM1,200 of Elective Courses CM/MPM & PGDBA

Construction/ Manufacturing MBA CM/MPM RM400

3 RM1,200

Specialist Courses 4 RM1,600

MPA Core Courses - (5 only) CeMPA RM280 3 RM840

Core/Specialisation Courses M. Education RM350 5 RM1,750 CeMBA/MBA Project/Case Study CM/MPM RM800 6 RM4,800 CeMPA RM560 6 RM3,360 M. Education RM700 5 RM3,500

*While the University will strive its best to maintain fee levels for as long as it can, it nevertheless reserves the right to adjust course fees from time to time with the approval of the Ministry of Higher Education.

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The tuition fees* structure for the postgraduate programmes (Master/Doctor of Philosophy) are as follows:

MasterofPhilosophyDoctorofPhilosophyCommon

Full - Time

Tuition Fee Per Sem RM4,250 Tuition Fee Per Sem RM4,250x (2 Sem) RM8,500 x (4 Sem) RM17,000Processing & Administrative Fee Processing & Administrative Fee (One-off) RM200 (One-off) RM200Resource & Service Fee of Resource & Service Fee of RM200 (X 2 Sem) RM400 RM200 (X 4 Sem) RM800Total RM9,100 Total RM18,000

Part - Time

Tuition Fee Per Sem RM2,125 Tuition Fee Per Sem RM2,125x (4 Sem) RM8,500 x (8 Sem) RM17,000Processing & Administrative Fee Processing & Administrative Fee (One-off) RM200 (One-off) RM200Resource & Service Fee of Resource & Service Fee of RM200 (X 4 Sem) RM800 RM200 (X 8 Sem) RM1,600Total RM9,500 Total RM18,800

Notes: - All fees are subject to change without notice- Does not include charges for any extra courses that may be recommended by the University- Extra semesters beyond the standard duration will be charged RM1000 Continuation Fee and RM200 Resource & Services Fee

*While the University will strive its best to maintain fee levels for as long *as it can, it nevertheless reserves the right to adjust course fees from time to time with the approval of the Ministry of Higher Education.


If you settle your semester fees in full no later than one month prior to the commencement of the semester, you will be entitled to an “early bird” incentive. Early bird incentives are given for undergraduate programmes (i.e. bachelor’s degree, graduate diploma and graduate certificate) and postgraduate diploma. For further information, please seek advice from your Regional Centre.

DiscountsOfferedtoLifeLongLearnersandOrangKurangUpaya

A 50% discount after the “early bird” incentive entitlement, if any, on ALL fees is offered to Life Long Learners (LLL) and Orang Kurang Upaya (OKU) to encourage life long learning amongst them. (* Tuition fees, Laboratory fees, P&A and R&S only.)

LLL are Malaysians who are 55 years old and above.

OKU are Malaysians who are physically challenged and with impairments and have registered with the Social Welfare Department of the Ministry of Women, Family and Community, Malaysia.

LaboratoryFeeFor students pursuing courses offered by the School of Science and Technology, a Laboratory Fee is charged in each semester. Laboratory fees vary depending on whether the course is acomputing-related course or an electronics-related course. A laboratory fee of RM150 persemester is charged for computing-related courses and RM200 for electronics-related courses.

Examples of the computing-related and electronics-related courses are:

Computing-relatedcoursesTBE 105/05 Basic Surveying and Building ConstructionTCC 121/05 Programming Fundamentals with JavaTCC 123/05 Visual ProgrammingTCC 221/05 Computer OrganisationTCC 222/05 Operating SystemsTCC 233/05 Database Management SystemsTCC 234/05 Computer NetworksTCC 235/05 Software Engineering TCC 236/05 Data Structures and AlgorithmsTCC 238/05 Structured ProgrammingTCC 239/05 Problem Solving with Object in JavaTCC 240/05 Object-Oriented Analysis and DesignTCC 241/05 Database ProgrammingTCC 242/05 Web Database ApplicationTAI 301/10 Fundamentals of Artificial IntelligenceTEC 304/10 Electronic CommerceTSE 305/05 Software Project Management

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TSN 301/05 Network ProgrammingTSN 303/05 Distributed SystemsTSN 306/10 Systems and Network AdministrationTCM 305/05 Construction Project ManagementTBE 208/05 Quantity Surveying Practice ITCM 306/05 Quantity Surveying Practice IITSN 307/05 Systems and Network SecurityTSN 308/05 Network System Management ApplicationTEC 315/05 Web Design FundamentalsTEC 317/05 Web Development and Deployment TDM 301/05 Database AdministrationTMM 521/04 Advanced ManufacturingTBE 201/05 IT for Construction and CAD

Electronics-relatedcoursesTEE 103/05 Logic Circuits TEE 204/05 Electronics Principles TEE 205/05 Digital Design TEE 207/05 Analog Circuits TEE 213/05 Telecommunication Principles TEE 216/05 Signal Processing TEE 301/05 Signals and Systems TEL 302/05 Control Systems TEL 203/05 Process Control and InstrumentationTEL 304/05 Microprocessor TIC 301/05 Digital Communications TIC 303/05 Wireless Communication TEE 314/05 MicroelectronicsTEE 315/05 VLSI DesignTIC 305/05 Antenna & PropagationTEE 212/05 Information Theory

*Lab fees may be imposed on new courses yet to be developed.

Micro Teaching FeeFor students pursuing EED 205/05 Introduction to Pedagogy, micro teaching fee of RM200is charged for two (2) hour micro teaching sessions. These two (2) sessions provide learners withsimulated teaching practice before they go for their Teaching Practicum.


Practicum FeePracticum fee of RM1,000 is charged for students who need to undergo a 12-week teachingpracticum in an educational institution. A mentor will be appointed from the institution tosupervise and assess students during this 12-week period.The total cost * of study for your intended programme would be: • Processing&AdministrativeFee(one-off)• Resource&ServicesFee(eachsemester)• TuitionFees(forthelistofcoursecodesandtheirvariouslevelsandcredits,pleasereferto your respective intended programme structure ) • LaboratoryFee(ifany)• MicroTeachingFee(ifany)• PracticumFee(ifany)• ProjectCourseFee(Ifany)• Anyotherfeesthatmaybeimplementedfromtimetotime

* While the University will strive its best to maintain fee levels for as long as it can, it nevertheless reserves the right to adjust course fee from time to time with the approval of the Ministry of Higher Education.

Payment of Fees

All fees must be paid in full at the time of enrolment and no later than the first week after the commencement of the semester. You can only collect course materials during the distribution period after you have settled all your fees. The distribution of course materials will be undertaken one (1) week prior to the commencement of the semester and during the first week of the semester.

Unless an exemption has been granted by WOU, it is important to settle fees by the first week of the semester to ensure your continued access to all WOU facilities and tutorials as well as your eligibility to sit for the final examinations and proceed to the next semester. You

will only receive course materials after you have settled all your fees. You will also avoid a late payment penalty of RM100 if all fees are paid on time.

In exceptional circumstances and with the approval of the relevant Regional Centre Director or Manager, you may apply to pay tuition fees by instalments. However, the Processing and Administrative Fee as well as the Resource and Services Fee, Micro Teaching fee or Practicum fee and the Laboratory Fee (if applicable), have to be paid in full.

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Miscellaneous Fees

Item Amount (RM)Replacement of lost / damaged student card 50Replacement of lost text book Purchase price*Replacement of lost course material 50/course**(not including text books and/or CD ROM where applicable)Replacement of lost CD 10**Application for appeal against course results 75/courseTMA marking review 50/TMAAdvanced Standing Fees***

(a) BCT Application Fee 100/application(b) SCT Application Fee 100/application(c) Exempted Credits Claim Fee (i) Undergraduate studies 30/credit exempted (ii) Postgraduate studies 60/credit exempted(d) Appeal fee 50/application(e) Re-application Fee 100/application

Supplementary examinations 200#/course(eligibility to be determined by the University)

*An administrative fee of RM25 will be imposed for replacement of lost text book.** An administrative fee of RM10 will be imposed for lost of course material/CD.***All Advanced Standing fees are non-refundable.# Supplementary examination fees are non-refundable and cannot be carried forward for any purpose.

Methods of Payment

All payments can be made at your respective Regional Centre. You are encouraged to enrol andpay your tuition fees via MyEnrolment.

Though we accept cash, the following methods of payment are preferred:• crossedcheque• bankdraft• money/postalorder• creditcard(VisaorMasterCard)• ATMCard-AllianceBank,AffinBank,AmBank,BankIslam, Hong Leong Bank, Maybank, Public Bank, Bank Muamalat, Bank Rakyat, Bank Simpanan Nasional, RHB Bank and CIMB Bank and others.

All payments must be made to “WawasanOpenUniversitySdn.Bhd.”. You are advised to make payments at your respective Regional Centres.


Financial Assistance

• Employees’ProvidentFund(EPF)If you have savings with the EPF, you can withdraw from your Account II to pay your fees.Please contact your local EPF office to get Borang KWSP 9H (AHL). You will be requiredto submit the full acceptance offer letter from Wawasan Open University as well as astatement of fees payable. Please contact your Regional Centre for assistance and advice. Any excess EPF fund parked with WOU will not be construed as advance payment for tuition fee and no interest bearing.

• BankloansYou may also opt for study loans from various banks. For further information, please seekadvice from your Regional Centre.

• StudygrantSeveral organisations including the Wawasan Education Foundation (WEF), the parententity of Wawasan Open University, are sponsoring study grants. Please contact yourRegional Centre for advice and guidance.

• InstalmentpaymentsIn exceptional circumstances, and with the approval of the Regional Centre Director, youmay be allowed to pay tuition fees in two (2) instalments i.e., 60% by the 1st tutorialand 40% by the 3rd tutorial. The Processing and Administrative fee, the Resource and Services fee, Micro Teaching fee or Practicum fee and the Laboratory fees (ifapplicable), however, have to be paid in full.

• StudyloansfromtheNationalHigherEducationFundCorporation[PerbadananTabungPendidikanTinggiNasional(PTPTN)]Learners who have enrolled for the undergraduate programmes at WOU are eligible to apply for loans from PTPTN. However, PTPTN does not offer loans for students pursuing postgraduate programmes. Please contact your Regional Centre for assistance and advice and also for the latest rules from PTPTN.

• HRDFClaimableTrainingSchemeEmployers who are registered with Human Resources Development Berhad (HRDB) can now enrol their workers in any courses run by WOU and submit their claims under the Human Resources Development Fund for their approval. For further information, please seek advice from your Regional Office.

RefundPolicies–Undergraduate&PostgraduateProgrammes

Should you decide to drop a course or withdraw from WOU, you must inform us in writing by completing the relevant form and stating your reasons. Your eligibility for a refund will be based on the date we recieved the completed relevant form from you according to the stipulated deadlines. Please refer to the Student Portal for the refund deadlines.

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Learning Support Services and FacilitiesStudents enrolled in courses offered by Wawasan Open University enjoy a variety of quality support services. These include the provision of high quality course materials, experienced and qualified tutors and well-designed tutorial sessions as well as an effective online Learning Management System (LMS). On top of that, facilities and services available at our Regional Centres will add value to your learning process.

Course Materials

Upon confirmation of your course enrolment, you will be provided with a comprehensive set of course materials that are specially designed and written by experts in the discipline. These course materials include appropriate activities or exercises as well as suggestions for further practice and reading. Students can access additional resources on WOU’s LMS WawasanLearn via the Internet.

Beginning semester 2, July 2013, WOU’s course materials will be hosted online in PDF format via WawasanLearn. In doing so, students have immediate access to the course materials whereby they can access the materials from home or office. CD-ROMs containing the PDF format of course materials will also be distributed to students in case they have difficulties accessing the Internet from home.

Tutors and Tutorials

At the beginning of the semester, you will beassigned to a tutorial group for each courseyou enrol in at the Regional Centre of yourchoice. If you find a clash in the time table orfor other legitimate reasons wish to changeyour tutorial group, you must fill up the

Application for Tutorial Group Re-AllocationForm (T-TR) and obtain the approval of theRegional Centre Manager in advance beforethe change can be effected.

During self-study, you may encounterlearning difficulties and need to seek guidanceor further clarification on certain matters.

To facilitate this, the University has recruitedhighly qualified tutors from universities andother institutions of higher learning as well asfrom industry. Your tutor will facilitate yourlearning throughout your learning cycle withthe WOU. Tutors will lead discussions attutorials and provide clarifications on issuesrelated to the course; mark your assignments,provide feedback and advise you as well asmonitor your progress; foster collaborativelearning and support between you and yourpeers and act as study-counsellors. Over an18-week semester, five face-to-face tutorialsessions are scheduled for you to meet withyour tutors and peers during the weekends atthe Regional Learning Centre of your choice.You are encouraged to attend all tutorialsessions.

The postgraduate students would also haveopportunities for interaction with academicand industry leaders during the videoconference sessions.

The video conference sessions are Internet-based live interactive sessions, where the learners can access presentations by leaders from Malaysian industry on selectedmanagement themes and interact with them.The facility can be accessed at all RegionalCentres.


Learning Management System

WOU’s learning management system (LMS), also known as WawasanLearn, is a platform to support interactions between the tutor, Course Coordinators and students. It also hosts supplementary course materials, online quizzes,updatesandannouncementstocomplement the course conduct. You can find also these key elements in WawasanLearn:

• Tutor-markedAssignments(TMA)foreach course

• CoursematerialsinPDFformat.

• Guides,proceduresandlinkstoOnline Assignment Submission (OAS) System

• Onlineforumsonacourse-by-courseandtutorial group basis

• Real-timechatswiththecoursecoordinator, tutors and students at appointed time.

Regional Centres, Regional Support Centres and Learning Centres

To facilitate a conducive learning experiencefor WOU students throughout their studies,WOU has established six Regional Centres inMalaysia. They are located in Penang, Ipoh,Kuala Lumpur, Johor Bahru, Kota Bharu,and Kuching along with three Regional Support Centres located at Bandar Utama, Klang and Subang.

The Regional Support Centre is establishedmainly to support the marketing function ofits Regional Centre, whereas the RegionalCentres, either through affiliated learning

centres or on their own are dedicated toprovide a conducive learning environmentto students. Basic physical facilities availableinclude:

- computer labs- tutorial rooms- library and study areas- computer facilities- video conferencing facilities- disabled-friendly building including

chair-lifts- counselling room / student service room- male / female prayer rooms- male / female washrooms- car parking facilities- wireless Internet service

The Regional Centre is always ready to serveyou by providing any assistance needed inyour academic pursuit. You are encouragedto approach the Regional Centre or RegionalSupport Centre nearest to you should youencounter any difficulties or have any queries.

The support services that are provided by theRegional Centres include:

• Coursecounsellingtohelpstudentsintheir selection of appropriate course(s).

• Registrationandenrolmentofcourse(s).• Sourcingoffinancialassistance.• Distributionofcoursematerialsandother

relevant resources.• Collectionoffees.• Counselling,adviceorguidanceto

students in handling academic and non-academic challenges.

• Handlingofstudentgrievances,concernsor dissatisfactions.

• Facilitatingofpeergroupactivitiesviastudent associations and study groups.

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WOU Learning Centres support the conductof academic activities such as tutorials andcomputer lab classes. The Learning Centresmay be located in the same building as theRegional Centres, or in a WOU affiliatedinstitution located near the Regional Centres.Please refer to Enquiries for the contact details and AppendixIV for the locations of the Regional Centres, Regional Support Centres and Learning Centres.

Tun Dr. Lim Chong Eu Digital Library

OverviewThe library Website at http://library.wou.edu.my/cgi-bin/gw/link/vtls_link.pl?file=mywou-disted.html is your gateway to information and knowledge. As a distance learner, it is imperative that you constantly refer to our Website for comprehensive information about library resources and services, links to electronic resources (subscribed, in-house databases and freely available Internet resources) that have been specially selected for you and other useful information such as subject and citation guides. You can also find links to library policy and documentation. The online distribution of information is our way of providing equitable library access to WOU distance learners regardless of the location and modality of instruction. You deserve the same support from the library as that extended to our on-campus users.

LibraryResourcesThe TLCE Library resources are accessible from off-campus 24/7 via the Internet. It provides links to the following:

• MyCatalogue(http://woulibrary.wou.edu.my/library/finding_mycatalogue.aspx)

Search the library’s electronic bibliographic database to know what is available in the library’s collection. MyCatalogue describes the books, audiovisual materials, periodicals, and other materials owned by Wawasan Open Library and Disted College Library. You can use MyCatalogue to renew books online (one-time renewal for students and unlimited renewals for academic staff). You can also use the system to check your borrowing record, reserve books out on loan and to make a document delivery request. Please note that for the latter, postage charges will be borne by the requestor.

• MyDigitalLibrary(http://woulibrary.wou.edu.my/library/finding_mydigitallibrary.aspx)

Contain electronic resources such as books, journals, reports, dictionaries etc. subscribed by the library. All “active” students and staff of Wawasan Open University and Disted College are automatically entitled to access these resources. You are encouraged to attend the library instruction course in order to make full use of these information resources. Most of the e-resources are accessiblethroughezproxy.Ifyouarea WOU student, all you need is your University username and password to log-in. There are however, a few resources which may only be accessed via publisher’s assigned username and password. Contact the reference librarian for the username and password or get the information from the student portal.

• Virtualreferenceresourcesthat aim to guide you to free Internet information resources.


• In-housedatabases These are databases produced by library

staff such as WOU news clippings, staff papers, and e-course reserves (reading materials set aside by course coordinators for the exclusive use of their students) and WOU project reports. For the latter, most of these resources are closed access. You will need the permission of the Course Coordinator concerned to view them.

Library Services

• E-referenceservice Get answers to your questions by using

one of the following:- E-mail us at [email protected] or

use the online form. We will respond as soon as possible.

- Chat online with a librarian during office hours i.e. Monday to Friday, 8.30 a.m.-5.30 p.m.

- Check-out the Frequently Asked Questions section

• DocumentDelivery An online document supply system

that allows WOU staff and students in the Regional Centres to request for materials located in the Main Library. Articles requested will be made available as pdf files while books will be sent to your Regional Centre library. For the latter option, the postage charges will be transferred to the requestor. There is also a limit on how many requests you can make and they will not be processed if you have any overdue books or outstanding fines. The form is available online on the library’s Website.

• Inter-libraryLoanService Inter-library Loan (ILL) service is

available to all WOU students and academic staff. You can either place your request online at http:// www.woulibrary.edu.my/library/requesting_ interlib.aspx or request for a form from the librarian. You will be notified as soon as the materials arrive. Please note that ILL charges will be transferred to the requestor.

Physical Library

We also provide services through the main campus library at Penang and WOU Regional Centres at Johor Bahru, Kuala Lumpur, Ipoh, Kota Bharu and Kuching. Pick the one nearest to you. There is a wealth of materials available to support your learning.

• Borrowing You are allowed to borrow a maximum

of four books from the general or multimedia collections for two weeks and one book from the reserve collection for one day. Reference books and archives are to be used in the library only. Books out on loan to other students may be reserved by you as long as you do not have any outstanding fines or overdue books. Check the RegulationsfortheLearningandLibraryServicesfor further information on your borrowing privileges.

• ReturningBooks All books borrowed should be returned to

the Circulation Desk during the Library opening hours.

• LibraryComputerWorkstations

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The computers are intended for students doing class work that requires access to online information resources. These are available on a walk-in basis, first come first served. No advance reservations will be accepted. The standard time limit for using the computers is one hour.

Please note that usage of this facility depends on students using the computers appropriately and in accordance with the RegulationforInformationTechnology ServicesandFacilities as well as the RegulationfortheLearningandLibraryServices. Those found abusing the privilege will risk being denied further access to library computers.

Other Services • LibraryInstructionSessions These sessions are conducted by reference

librarian/ RC library administrators and are designed to acquaint WOU students in the use of specific information resources such as the Internet, TLCE Library, audio-visual materials etc. that are needed to complete course assignments successfully.

• Turnitin–OnlinePlagiarismCheckingService

The University is currently subscribing to Turnitin online service as part of its all round effort to instill the value of honesty in academic writing in all of its students, tutors and course coordinators. It is available at http://www.turnitin.com. Students in particular are urged to make full use of this special facility. This implies that they should from now on routinely submit their draft assignment papers to Turnitin for originality checking before they finally submit the papers to

their respective tutors for grading. In practice, if the Originality Report sent back by Turnitin to a student indicates a high similarity index, then the student concerned needs to rewrite, do proper referencing following the University citation guide and then resubmit his/her draft paper again (or repeatedly) until the similarity index obtained from Turnitin indicates a low acceptable value. Please note that all Tutors have been given access to the same Turnitin service. The Tutor will use the Turnitin Originality Report to decide as to whether there is a need to check the assignment further for plagiarism. If an act of plagiarism has been detected in an assignment paper, then the tutor concerned may grade the paper accordingly. To use the system, you would require a class ID and password. For details of your class ID and password, please contact your tutor accordingly.

Information Technology Services

OpenAccess&ComputerLaboratoryPolicy

Open AccessThe University will make available open access computing facilities in designated areas for students to do their assignments, researchand access learning resources on the web.Open access computing facilities are solely forindividual use when not booked at any timefor class teaching.

Computer LaboratoriesWawasan Open University’s computinglaboratories are used for supervised training sessions and at other times for students completing assignments associated with such training.


ComputingFacilityAdmissionRequire-ments

I. AstudentwillbeadmittedtotheOpenAccess&LaboratoryComputingFacilitywhen:

A. the student has a valid Wawasan Open University Student Card, OR

B. an unexpired temporary admission card.

II.CurrentWawasanOpenUniversityAdministrative/TeachingStaffwillbeadmittedwhen:

A. space is available, for the purposes of developing class assignments or conducting official university business that requires the use of the open access facilities, OR

B. for teaching purposes in the Laboratories.

III.NoonewillbeadmittedtotheOpenAccess&LaboratoryComputingFacilityonanyotherformofID, or for any other payment or consideration.

AppropriateUseoftheFacilities:

1. Open Access & Laboratory computing facilities are for educational purposes only and subject to the RegulationsfortheInformationTechnologyServicesandFacilities on page 117.

2. ITS Support staff are there to assist the users with questions and to help with problems on University approved hardware and software, but they will not assist in student assignments.

3. Personal data backup is the responsibility of the end-user. The University will not

be responsible for any loss of user data. Computer files will be erased upon the restarting of the computer.

4. No open packages/containers of food or drinks will be allowed in the computing facility. Smoking is strictly prohibited.

5. Groups are allowed into the computing facility but limited to one workstation and its associated equipment only. They cannot disrupt the learning environment of others, and if they do so, will be asked to disband.

6. Mobile phones must be switched to the silent/vibration mode when entering the Laboratory/Library. All calls must be made/answered outside the Laboratory/Library.

7. Stations left unattended for more than 10 minutes may be reassigned to other users; personal items left unattended may be removed, without prior notice, by the staff on-duty.

8. Any person who does not comply with the policies described above may be denied access to the Laboratories.

WirelessNetwork(WIFI)

Wireless network access is available in a small number of areas located within the Regional Centres. The network is wi-fi compatible to IEEE standards 802.11b & g and provides users with access to a number of web-based resources including Internet, the Learning Management System, Digital Library, Student Portal, and e-mail services. The service has been designed primarily for Open Access. In order to access the service, the user must be a current student of the University.

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Assessment and ExaminationsThe assessment for any course consists of two (2) components:• Continuousassessment• Finalexamination

Final Assessment (100%)

Continuous Assessment Final Examination (40 - 50%) (50 - 60%)

Tutor Other relevant and appropriate Marked methods of assessment Assignments e.g.tests,quizzes,projects (TMAs)

The grade for a course is assigned based on the overall score, which combines both the continuous assessment and the final examination components.

UndergraduateprogrammesFor MPW courses (Mata Pelajaran Wajib), a student must achieve a minimum of a Grade C in order to pass the course.

For non-MPW courses, a student must achieve a minimum of Grade D in order to pass a course. If a student has passed both components, the grade for the course will be accorded based on the overall course score. However, if a student fails either component, the highest grade that can be achieved is C-.

Students are reminded that although C-, D+ and D are accepted as “pass” grades, they nevertheless do not reflect a satisfactory performance level(GPA is still below 2.00) and students must try to consistently achieve a Grade C and above in order to maintain a good academic standing. The graduation requirement is a minimum CGPA of 2.00.

Postgraduateprogrammes A student must achieve a minimum of Grade C in order to pass a course. The graduation requirement is a minimum CGPA of 3.00.

ContinuousAssessment is coursework assigned to ascertain the knowledge, understanding andskillsattainedbystudents.ItmayconsistofTMAs,shorttests,quizzes,projects,laboratorysessions or participation in online forums. All the above will be assessed by your tutors.


You are expected to learn from and fully utilise the course materials provided, along with the references recommended for each course. Besides that, you are strongly encouraged to read extra materials related to the course and discuss topics of interest with peers from time to time. Some students learn best on their own, but many learn a lot through discussions with peers. Opinions and insights which you gather while discussing with peers are as valuable as those you acquire from reading and attending tutorials. There is nothing wrong with discussing assignment questions in advance with peers. By discussing the course objectives and testing one another’s understanding, you will help yourself and others to learn.

Plagiarisation

A student shall not, when submitting an assignment/project/thesis/dissertation, present the work of others as his or her own work. This includes submitting an assignment or part of an assignment which has been written jointly with other persons or has been copied in its entirety or in part, without acknowledgement, from the work of other persons, whether published or otherwise. Such actions or attempts are considered as academic dishonesty (plagiarism). A student found to have violated this regulation shall be liable to proceedings and other disciplinary action as may be specified by the University.

Students are required to use the web-based service called Turnitin (http://www.turnitin.com),which allows users to find and highlight matching or unoriginal text in a written assignment

Points to note:Refer to item7:“RegulationsforAssessmentandExaminations”. item2:“RegulationsGoverningAcademicIntegrityandStudentDiscipline”.

OnlineAssignmentSystem

The Online Assignment Submission (OAS) System enables students to deposit their assignmentswith immediate acknowledgment, and this is available for all courses via https://assignment.wou.edu.my. Through this system, the student needs only to log in and click on the relevantcourse signed up for to submit an assignment.

One advantage of the OAS system is the convenience it offers – students need not travel totheir Regional Centres to deliver their assignment, nor do they need to go to the nearest postoffice to mail their assignments. This removes the hassle of travel by both tutors and students whilst eliminating the need for printing.

Thesystemalsoallowsadministratorstohaveacentralizedandaccuraterecordofsubmissions.As the assignments are automatically deposited into the system, they are instantly recorded.

Tutors can retrieve the students’ assignments from any place with Internet access, and proceedto provide the necessary attention and feedback.

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SubmissionofAssignments

Each assignment has a “deadline” which is the final date of receipt by the University formarking. For a TMA, the “deadline” is the last date for the assignment to be submitted online.Submission of assignments by fax and email will not be accepted, unless otherwise instructed.Please refer to the Online Assignment Submission Deadlines on the Student Portal.

A student shall submit assignments for a course in accordance with the dates which theUniversity will communicate to the student. If an assignment is submitted after the finalsubmission date without prior permission, the Course Coordinator will have the right to rejecttheassignmentinwhichcaseazeroscoreshallbegivenforthatassignment.

However, a TMA may be submitted after the final submission date for the assignment and beaccepted for marking if there are good reasons and provided that permission has been obtainedin advance for the extension of the final submission date, as follows:

Undergraduate programmes

The approving authorities for assignment submission extension:

a) if the assignment is to be submitted up to seven (7) days after the final submission date for that assignment: the tutor who is responsible for marking that assignment shall have the discretion as to whether or not to accept it;

b) if the assignment is to be submitted later than seven (7) days, but within 14 days after the final submission date for that assignment: approval from the Course Coordinator of the course is required;

c) under exceptional circumstances, if the assignment is to be submitted later than 14 days but not more than 21 days after the final submission date for that assignment: approval must be obtained from the Dean/Head of the academic unit offering the course, and provided also that a member of staff is available to mark the assignment.

Postgraduate programmes (coursework mode)

Online application for extension of TMA submission must be submitted through the Online Assignment Submission (OAS) System using the Application for TMA Submission – Extension Request form (T-EX).


(a) the tutor responsible for marking the assignment - if the assignment is to be submitted up to seven (7) days after the submission deadline for that assignment;


(b) the Dean/Head of the academic unit offering the course - if the assignment is to be submitted later than seven (7) days but within 14 days after the submission deadline for that assignment.

In all cases of late submission of TMAs without prior approvals, the student shall be imposeda 30% penalty in the marks awarded for the said TMAs (new students are given a one semestergrace period and shall be exempted from the 30% penalty ruling). However, the CourseCoordinatorwillstillhavetherighttorejecttheassignment,inwhichcaseazeroscoreshallbegiven for that assignment. Students are therefore reminded to seek prior approvals should theyneed an extension of the TMA submission deadline.

Note: No extension will be granted for the submission of the last TMA for undergraduate and postgraduate programmes due to the insufficient amount of time between feedback from tutors and commencement of examination period.

MarkingofAssignments

Your tutor will mark your assignments and comment online. Students will be able to view tutors feedback/comments and grades through the Online Assignment System.

Resubmission

A student shall not be permitted to resubmit any assignment in an attempt to improve the scorefor that assignment.

AppealsonContinuousAssessmentResults

A student who has grounds for considering that there is a miscalculation in the score awardedfor a TMA, or who believes there are grounds for querying any comments made by the tutor onsuch an assignment, shall apply for review by the tutor concerned within seven (7) days of thedate that the assignment grade was released.

Such an appeal can be made using the TMA-Regraded Marks & Grades form (T-RG). Anadministrative fee of RM50 per TMA is required to be attached with the form for processing.This fee will be refunded to the student if there is a change in the grade after the review process.

If a student is not satisfied with the action taken by the tutor with regard to the enquiry, thestudent may apply to the Course Coordinator concerned together with all relatedcorrespondences so that it is received by the Course Coordinator within seven (7) days of thedate of the tutor’s decision.

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StandardisationofTutorMarking

Wawasan Open University monitors TMAs marking to ensure a reasonable degree of uniformityof marking and an adequate level of teaching comments. Throughout the course, some (10%) ofthe TMAs will be moderated by the Course Coordinators.

Postgraduate programmes (research mode)

Assessment shall be determined by the following:-• evidenceofcompetencyincarryingoutindependentresearchandsuccessfulcompletionof

a substantial research project;• demonstratetohaveacquiredanin-depthandup-to-dateofknowledgeofdevelopmentand

trends in the area of research;• forMasterofPhilosophy(MPhil):makinganoriginalcontributiontothebodyof

knowledge in the field of research study; for Doctor of Philosophy (PhD): making a significant and original contribution to the body of knowledge in the field of research study.

• abilitytocommunicatetheresultofresearchinpreparationofathesis/dissertationtotherequired standard

Both PhD and MPhil thesis/dissertation shall be examined by one internal and one external examiner. A second external examiner may be appointed at the discretion of the Panel of Examiners. Supervisors and co-supervisors shall not be examiners for candidates under their supervision.

The Panel of Examiners shall comprise of the Deputy Vice-Chancellor (Academic), Dean of the School, Director of Graduate Studies, or their respective designated representative, and at least one other senior member of the academic staff. The Panel shall decide on the result based on reports submitted by the internal and external examiners.

Upon completion of the viva voce examination, the panel of examiners may recommend to Senate that:• thecandidatebeawardedthedegree,• thethesis/dissertationrequiresminormodificationsorcorrectionsandtoberesubmitted

within one month,• thethesis/dissertationrequiresmajormodificationsandmaybesubmittedwithinsix

months after incorporating the relevant modifications,• thethesisrequiresre-writing/re-submissionwithgatheringofnewdataandthecandidate

may be permitted to resubmit the thesis, not exceeding one year after the communication of the result, or any extension allowed by the Panel. In addition a further viva voce will be conducted.

• inthecaseofMPhil,thedissertationisunsuitablefortheawardofthedegree.• inthecaseofPhD,wherethethesisisdeemedunsuitablefortheaward,acandidatemaybe

considered for the award of the MPhil if deemed appropriate by the Panel.


FinalExamination is an end-of-semester evaluation that will be held at designated examination centres at the stipulated date and time. The examinations will be scheduled on the 20th week and the 21st week of each semester. The rules governing examinations are stipulated in “RegulationsforAssessmentandExaminations”.

The examination timetable will be posted on the student portal well before the examinationperiod. Students are responsible to print and check their own examination timetable thoroughlyand be at the examination centre well before the commencement of the examination. All students must familiarise themselves with the “ExaminationInstructionstoCandidates”.

ExaminationMisconduct

Examination misconduct includes, but is not limited to, any of the following:

(a) taking into the examination room, or possessing or consulting while in that room, any books, memoranda, notes, electronic storage devices such as an electronic organiser, handphone, diary or electronic dictionary or any other similar material, except such as may have been supplied by the invigilator or authorised by the examiner;

(b) aiding or attempting to aid another candidate, or obtaining or attempting to obtain aid from another candidate;

(c) consulting, or attempting to consult, any books, memoranda, notes, electronic storage devices such as an electronic organiser, hand phone, a diary or electronic dictionary or any other similar material while temporarily outside the examination room during the period of an examination.

A candidate found to have committed misconduct shall be liable to proceedings and disciplinaryaction as may be specified by the University.

Points to note:Refer to item16:“RegulationsforAssessmentandExaminations”.

Absencefromanexamination

In the case of absence from an examination because of ill health, the candidate or the candidate’sagent shall submit a relevant medical certificate and a written explanation of the absence to theRegistrar via the Regional Centre within seven (7) days of the said examination.

Points to note:Refer to item17:“RegulationsforAssessmentandExaminations”.A candidate who is absent from an examination without the University’s approval will bedeemed to have failed the examination.

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In the case of absence from an examination due to a serious cause other than ill health of thecandidate, the candidate or the candidate’s agent shall submit to the Registrar the evidence ofthe cause wherever possible and a written explanation of the absence, via the Regional Centre within seven (7) days of the said examination.

Re-sittingExaminations

A student who has attended the examination and achieved Grade F for undergraduate programmes or achieved Grade D, E and F for postgraduate programmes shall be permitted to re-sit the examination, subject to the conditions stipulated in item 21.2:“RegulationsforAssessmentandExaminations” as determined by the University. (Note: No supplementary TMA will be offered). Please note that this option can only be EXERCISED ONCE at the next supplementary exam offering of the same course.

At the undergraduate level, the highest overall score grade that can be achieved in a supplementary examination is Grade C-, irrespective of students having passed both components eventually. However, students who were granted “AR” status (absent from examination due to valid reasons accepted by the University) in the final examination, and sat for the supplementary examination, would be accorded the appropriate grade if they have passed both components, as this would be their first attempt in the examination.

RepeatingaCourse

A candidate who has passed all the components of a course but wishes to improve the overallgrades, or a student who has failed a course, may repeat the course and the best grade achieved will be used in the computation of the Cumulative Grade Point Average (CGPA).

The student may request, upon registration for repeat of undergraduate courses, for ALL or NONE of the TMA marks from the previous sitting of the same course to be retained for the repeated sitting. (Note: A student must have completed all required TMAs in the earlier sitting.) However, this option can only be EXERCISED ONCE at the next offering of the same course.

CourseResults

Course grades are released online via student portal approximately 8-10 weeks after the examination period. The result notification slip indicating a student’s overall performance in the course/s examined will be available online via the student portal approximately three (3) weeks thereafter. Students are required to print their own copy for retention/use.


AppealonCourseResults

A student who believes an error was made in determining his/her course result may address aquery in writing to the Registrar via the Regional Centre on the prescribed form. A student who is dissatisfied with the University’s response to a query made and whose result status is maintained after such a query, may address an appeal against his/her course result in writing to the Registrar according to the University’s procedures which shall be specified from time to time.

Students lodging queries or appeals shall be required to pay RM75 per course. This fee will berefunded if the original result status is revised.

Points to note:For procedures on appeal, refer to item26:“RegulationsforAssessmentandExaminations”.

GradingSystem

The University adopts the Grade Point Average (GPA) as a measure of a student’s academic performance in a particular semester and the Cumulative Grade Point Average (CGPA) as a measure of the student’s overall academic performance covering the total duration of study with the University.

For UNDERGRADUATE programmes, (i.e. bachelor’s degree, graduate diploma and graduatecertificate) and postgraduate diploma, the grading system is as follows:

Grade Grade PointStatus A 4.00 Distinction A- 3.67 Excellent B+ 3.33 Extremely Good B 3.00 Very Good B- 2.67 Good C+ 2.33 Moderately Good C 2.00 Satisfactory C- 1.67 Weak D+ 1.33 Very Weak D 1.00 Extremely Weak F 0.00 Fail

To qualify for the award of a named degree at the Honours level, a student must successfully complete at least 120 credits of prescribed courses AND achieve a CGPA of 2.00 and above. For those who achieve a CGPA of 3.67 or above, their Honours degree will be awarded with Distinction.

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The performance of students in assignments as well as the final examination is indicated by thegrade achieved. A, B, C and D indicate various “pass” grades while F indicates a fail grade.

For POSTGRADUATE programmes, the grading system is as follows: Grade GradePoint Remarks Status A 4.00 Distinction B 3.50 Excellent Pass C 3.00 Good D 2.00 Poor E 1.00 Very Poor Fail F 0.00 Fail

To qualify for the award of a named degree, a student must pass each required course with a minimum of Grade C, successfully complete at least 48 credits of prescribed courses AND achieve a CGPA of 3.00 and above.

The performance of students in assignments as well as the final examination is indicated by the grade achieved. A, B, C indicate various “pass” grades while D, E, or F indicates a fail grade.

LevelContributions

The overall academic performance of the student will be based on the student’s attainment in the various courses taken at the lower, middle and higher levels. Each course level carries a certain weightage towards the determination of the final award. The respective contribution of each level of courses will influence the GPA and the CGPA.

GPAandCGPADeterminations

The determination of the GPA and the CGPA will be computed on the basis of a weightedaverage.

Points to note:

For details on Level Contributions, GPA and CGPA Determinations for Undergraduate programmes, refer to item23.3:“RegulationsonAssessmentandExaminations”.

For details on GPA and CGPA Determinations for Postgraduate programmes, refer to item23.4:“RegulationsonAssessmentandExaminations”. Course 1 2 3 4 5 6 7 Level Weightage Credit Weighted Grade Grade Weighte


DEAN’SLISTThe Dean’s List honourably mentions students with outstanding academic achievements every semester. The criteria for qualifying to be on the Dean’s List are as follows: -

• Musthaveregisteredatleast11creditsinthesemester;• AchievedaGPAof3.85andabove;• Notbarredfromanycourses;• Notinanyarrearsoffees;and• MusthavesubmittedalltheTMA’sprescribedforthecourses.

* The University reserves the right to make changes to the qualifying criteria as and when appropriate.

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Examination Instructions to Candidates1. Candidates must take note of details in the examination timetable such as date, time and

venue for their respective examination papers. Misreading of the examination timetable cannot be accepted as a reason for failure to attend an examination and candidates will be given a “Fail” grade.

2. Candidates must be punctual for their examination and must bring their Identity Card, Student Card and Examination Slip. Candidates without an Examination Slip will not be admitted into the examination hall until their eligibility to sit for the examination has been verified. Candidates without an Identity Card will have to convince the Chief Invigilator/ Invigilator of their identity. Candidates will not be allowed to sit for the examination paper of a course not listed in the candidate’s Examination Slip.

3. Candidates are not allowed to enter the examination hall until the Invigilator on duty gives the signal to do so. Normally, candidates are allowed to enter 10 minutes before the examination commences. Upon entering the hall, candidates are to proceed to their seats in a quiet and orderly manner. Candidates who are more than half an hour late will not be permitted to enter the examination hall.

4. Upon taking their respective seats, candidates are required to :

(a) complete the Attendance form and place it at the top right hand corner of their desk.

(b) place their Identity Card and Examination Slip on top of the completed Attendance Form. The Attendance Form will be collected by an invigilator. Candidates are reminded to keep their Identity Card and Examination Slip after they have been checked.

5. Candidates are to write down their Index Number in words and figures on the cover of their answer booklet or OMR forms/graph papers (if used). Candidates are not to write their names or Student ID numbers on any answer scripts.

6. Examiners will not mark the answer scripts of candidates who fail to write their Index Number or who write their Index Number wrongly on their answer booklet/OMR forms and these candidates will not receive any marks.

7. Candidates are reminded to observe all instructions stated on the cover of their answer booklet. Paper for rough work will not be supplied. All rough work may only be done on the question paper or in the answer booklet and candidates should strike out what they do not wish to be marked. Extra answer booklets will be supplied upon request. Candidates are not allowed to remove any answer booklet, whether used or unused, from the examination hall.


8. Books, documents, notes or pictures, except materials authorised by the examiner, cannot be brought into the examination hall. In the examination hall, candidates may be supplied with books, papers, documents, pictures or any other material authorised by the Dean upon advice by the Internal Examiner.

9. Candidates are not allowed to smoke in the examination hall.

10. Candidates are not allowed to bring into the examination hall any bags, handphones, wallets/purses, pencil cases, geometrical instrument cases or any other containers/cases. Calculators (without the casings) may be brought into the examination hall if authorised by the Internal Examiner. Allmobilephonesmustbeswitchedoffbeforeyouentertheexaminationhallandkeptinyourbags.

Candidates may only bring in pens, pencils and any authorised writing materials.

11. Candidates are not allowed to communicate with one another during the examination, whether verbally or through any other means. Should a candidate wish to communicate with the invigilator, he/she should raise his/her hand.

12. The Chief Invigilator/Invigilator on duty will give a clear signal to indicate that the examination has ended. As soon as this signal is given, all candidates must stop writing.

13. Candidates are responsible for tying their answer booklets [if necessary] and are to remain at their respective seats until their answer scripts have been collected by the invigilator.Candidates are only allowed to leave the examination hall upon notification by the Chief Invigilator/Invigilator.

14. Candidates are not allowed to leave the examination hall in the first 30 minutes and the last 15 minutes of the examination.

15. Candidates who fall ill during an examination must report their illness to the invigilator on duty in the examination hall as soon as possible.

16. Candidates who are unable to sit for any examination for which they are registered have to state [in writing] to the Registrar via the Regional Centre on prescribed forms the reasons for their absence from the examination, supported by valid documents within seven(7)days from the end of the said examination paper. Failure to do so will be taken to mean that the candidate does not have any valid reason and the candidate will, therefore, be likely to be awarded a ‘Fail’ grade for the paper (F* - Absent from examination without valid reason).

17. If a candidate is found to have copied/cheated or is found to be in possession of unauthorised materials in the examination hall, disciplinary action will be taken against the candidate. Candidates suspected of copying/cheating can be expelled from the University.

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18. Candidates who fail to attend all their examination papers without any valid reason acceptable to the University Senate or without the prior approval of the University will be deemed to have failed the whole examination and can be deregistered as a student of the University.

19. Where a student answers more than the required number of questions in an examination, only the first required number will be marked by the examiner.

20. As venues for examinations have their own dress code practices, students are required to dress appropriately in order to avoid the risk of being barred entry into these premises. Please be advised that the use of shorts and slippers are not allowed.

21. During the examinations, students are only permitted to use blueorblackink to write their answers in the Answer Booklet.


Award of Undergraduate DegreesGeneralProvision

To be eligible for the award, you must satisfy all the requirements for the chosen undergraduatedegree and shall give notice to the University of your wish to be awarded such a degree. You must have achieved a CGPA of 2.00 and above and obtained at least 120 credits as prescribed by the relevant Programme Regulations.

DegreeClassification

The degree awarded will be at the Honours level and there will not be any classification for theaward. However, when a student achieves a CGPA of 3.67 and above, the award of the Honoursis with Distinction. StudentswhoachieveaCGPAof1.99orbelowwillnotbeeligibleforanawardofadegree.

Certification

The University shall mark the conferment of a degree by the presentation of a formal certificateof conferment to each graduate. The certificate shall be in English and will include the graduand’s full name and degree awarded.

AcademicTranscripts

The University shall provide each graduate with a final transcript of studies. This is an officialdocument showing the complete academic records of a student in the University. Such a transcript shall be issued free of charge only once in respect of each conferment.

Points to note:For details, refer to“RegulationsfortheAwardoftheUndergraduateDegrees”.

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Award of Postgraduate DegreesGeneralProvision

(a)CourseworkMode

To be eligible for the award, you must satisfy in full the requirements for the chosen postgraduate degree and further give notice to the University of your wish to be awarded such a degree. You must have achieved a CGPA of 3.00 and above, as well as a minimum of grade C for all courses and obtained the required number of credits as prescribed in the relevant Programme Regulations.

(b)ResearchMode

To be eligible for the award, you must satisfy in full the requirements as prescribed in the relevant Programme Regulations and the following requirements:-• Fulfiltheminimumdurationofcandidature.• PassthecompulsorycourseswithaminimumofgradeCasdeterminedbytheSchool• Successfullycompletethefinalassessmentsasstipulatedintheassessmentrequirements• Passthevivavoceexaminationandthethesis/dissertationisacceptedbytheUniversity.

(c)Mixedmode(courseworkandresearch)• currentlynotoffered

Certification

The University shall mark the conferment of a degree by the presentation of a formal certificate of conferment to each graduate. The certificate shall be in English and will include the graduand’s full name and degree awarded.

AcademicTranscripts

The University shall provide each graduate (coursework mode) with a final transcript of studies. This is an official document showing the complete academic records of a student in the University. Such a transcript shall be issued free of charge only once in respect of each conferment.

For research mode, the University shall provide each graduate with an official transcript certifying that the student has successfully completed and submitted his/her thesis/dissertation and has also completed the compulsory courses taken during the duration of the study for the postgraduate degree. Such a transcript shall be issued free of charge only once in respect of each conferment.

Points to note:For details, refer to “RegulationsfortheAwardofthePostgraduateDegrees”.


Award of Postgraduate DiplomasGeneralProvision

To be eligible for the award, you must satisfy all the requirements for the chosen postgraduate diploma and shall give notice to the University of your wish to be awarded such a diploma. You must have achieved a CGPA of 2.00 and above and obtained at least 33 credits for PGDE or a CGPA of 3.00 and above and obtained at least 30 credits for PGDBA, as prescribed by the relevant Programme Regulations.

Certification

The University shall mark the conferment of a postgraduate diploma by the presentation of a formal certificate of conferment to each graduate. The certificate shall be in English and will include the graduand’s full name and postgraduate diploma awarded.

AcademicTranscripts

The University shall provide each graduate with a final transcript of studies. This is an official document showing the complete academic records of a student in the University. Such a transcript shall be issued free of charge only once in respect of each conferment.

Points to note:For details, refer to “RegulationsfortheAwardofthePostgraduateDiplomas”.

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Award of Graduate DiplomasGeneralProvision

To be eligible for the award, you must satisfy in full the requirements for the chosen graduatediploma and shall give notice to the University of your wish to be awarded such a graduatediploma. You must have achieved a CGPA of 2.00 and above and obtained at least 70 credits asprescribed by the relevant Programme Regulations.

Certification

The University shall mark the conferment of a graduate diploma by the presentation of a formalcertificate of conferment to each graduate. The certificate shall be in English and will include thegraduand’s full name and graduate diploma awarded.

AcademicTranscripts


Points to note:For details, refer to “RegulationsfortheAwardoftheGraduateDiplomas”.


Award of Graduate CertificatesGeneralProvision

To be eligible for the award, you must satisfy all the requirements for the chosen graduatecertificate and shall give notice to the University of your wish to be awarded such a certificate.You must have achieved a CGPA of 2.00 and above and obtained at least 37 credits as prescribed by the relevant Programme Regulations.

Certification

The University shall mark the conferment of a graduate certificate by the presentation of a formal certificate of conferment to each graduate. The certificate shall be in English and will include the graduand’s full name and graduate certificate awarded.

AcademicTranscripts


Points to note:For details, refer to “RegulationsfortheAwardoftheGraduateCertificates”.

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Rules and Regulations

Regulations for Admission, Registration and Maintenance of Status

1. Authority

1.1 These regulations are issued by the Senate under the authority granted to it by Section 25 of the Constitution to regulate the admission of persons to pursue studies with the University.

1.2 The Senate, or any committee of the Senate empowered by it to do so, may adopt implementing measures and procedures pursuant to any Regulation provided that such measures and procedures will have force only in so far as they are consistent with the Constitution and these Regulations.

2. Admissionspolicy

2.1 In keeping with the objective of the University to provide educational opportunities for suitable persons the University shall maintain an admission policy in accordance with the guidelines of the Ministry of Education (MOE) and Malaysian Qualifications Agency (MQA). In the event that there is a revision of this policy to consider candidates with an attainment outside those normally prescribed, the University will then adopt these new provisions for implementation.

2.2 Unless otherwise specified in Regulation 4.1, the General admission requirements in Regulation 3.1 shall be the only requirements for admission to programmes of study offered by the University.

2.3 Upon admission to the University, each student will be given a Student Identity Number which is unique to the student and the Regional Centre where the student is registered.

3. Generaladmissionrequirements

3.1 For admission to programme of study offered by the University, an applicant shall fulfill the entry requirements as prescribed by Malaysian Qualifications Agency (MQA) and the Ministry of Education (MOE). For open entry admission, an applicant applying for undergraduate programmes must be at least 21 years of age whilst for postgraduate programmes the applicant must be at least 35 years of age on 1 January of the calendar year in which admission is sought.

4. Specificadmissionrequirements

4.1 The University may specify in the Programme Regulations applicable to any given


programme of study requirements for admission to the programme with the approval of the Senate which are in addition to those specified in Regulation 3.1.

5. Registrationrequirements

5.1 The University will design relevant procedures for application for admission to the University, and for initial and subsequent registration on courses conducted by the University, which all applicants and enrolled students shall comply in such manner as the University shall from time to time specify.

6. Defermentofstudies

6.1 Deferment of studies, which is the period of time-off from study, is only applicable during the study period in each semester. Study period refers to the duration from Week 1 until Week 18 in the academic calendar of each semester. Deferment of studies involves the deferment of ALL courses enrolled by the student in the particular semester and selective deferment of courses are not allowed. A student who wishes to defer his/her studies until a later date should apply in writing to the Registrar at such a time and by such procedures as the University shall from time to time specify. Approval of an application to defer studies is at the University’s discretion. Deferment of studies is not allowed for the Master of Philosophy (MPhil) and Doctor of Philosophy (PhD) programmes as only Extension of studies is allowed.

6.2 The University recognises the following grounds as a basis for deferral of studies:

(a) illness or medical emergency;(b) family crisis, or similar special circumstances;

6.3 A student who has applied for deferral of studies should continue with his/her studies until formal approval is given by the University.

6.4 The approved deferment period for a course will lapse upon the next immediate offering of the same course.

6.5 The fees (e.g. tuition, lab, microteaching fees and etc.) for the deferred course(s) are not transferable to remit payment for other course(s) or other fees. The fees of a student who has received deferral of studies shall be carried forward to the semester the study is resumed. The student is required to resume study of the same programme for which deferral was granted. If there is an increase in fees when resuming studies in the next offering of the same course, the new fees will apply and students are required to pay the difference between the old and new fees.

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6.6 If student has completed some assignments/requirements eg. TMAs before deferment of studies is granted, those grades (whether pass or fail) shall be re-instated when student returns to study from the approved period of deferment. However, the School offering the course has the discretion to decide whether the student will be required to complete these assignments/requirements again upon resuming studies later.

6.7 Once the approved deferment period lapses, all associated TMA grades and fees will

be forfeited. 6.8 For deferment of studies, there is no refund of Resource and Services (R&S) fees.

7. Withdrawalfromcourses

7.1 A student wishing to withdraw from a course must submit notification in writing of his/her intention to withdraw to the Registrar, at such a time and by such procedures as the University shall from time to time specify.

7.2 An application to withdraw from a course will only be entertained if it is received by the University no later than the 16th week of the semester.

7.3 A student who withdraws from a course shall not receive a refund of the relevant course fees paid to the University. Resubmission to the same course will depend on the availability of course places and requires payment of an administrative fee.

7.4 Courses from which a student withdraws are recorded on his/her transcript of studies at the University.

7.5 A student who withdraws from all University courses he/she is studying shall remain a registered student of the University. If after four (4) consecutive semesters he/she has not enrolled in a University course, the student’s status shall lapse.

8. Reinstatementofstudentstatus

8.1 A student who has been inactive by not enrolling in a University course for four (4) consecutive semesters will be classified as Dormant and such student’s status shall lapse.

8.2 A person whose status as a student of the University has lapsed under the provisions of Regulations 7.5 and 8.1 shall be entitled to reinstate himself/herself as a registered student of the University by giving notification in writing of his/her intention to seek reinstatement to the Registrar, at such a time and subject to such procedures as the University shall from time to time specify.


Regulations for Assessment and Examinations

A.ASSESSMENT

1. Authority

1.1 These regulations are issued by the Senate under the authority granted to it by Section 32(2) of the Constitution to regulate the conduct of assessments and examinations.


2. Generalprovisionsregardingassignments

2.1 The University shall from time to time determine the number and nature of assignments in each course and their contribution to the student’s course result.

2.2 The University may designate certain assignments or other activities in a course as

‘compulsory’. Completion of such compulsory assignments or activities is required in order to obtain a Pass result in the course.

2.3 The University shall inform the student of:(a) the number of assignments to be completed for a particular course within the

period of study for the course;(b) the number of assignments out of the total set which will be used in calculating

the student’s overall results;(c) the manner in which the individual assignment scores will be combined.

2.4 The student shall submit each assignment in a course, in the numbers communicated to the student under Regulation 2.1. A student who does not submit a particular assignmentbythespecifieddateshallbegivenazeroscoreforthatassignment.

3. Useofassignmentsforassessmentpurposes

3.1 In a course where not all assignments are used in calculating the student’s overall result, the University shall select those assignments for which the highest scores have been awarded in accordance with the criteria specified for that course.

3.2 Notwithstanding Regulation 3.1, the University reserves the right to designate particular assignments as necessary for assessment purposes in which case the core fortheseassignmentsshall,evenifitiszero,automaticallybeusedincalculatingastudent’s overall score.

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3.3 In courses where all assignments are to be completed, the scores for all assignments shall be taken into account in calculating the student’s overall grade.

4. Submissiondates

4.1 A student shall submit assignments for a course in accordance with the dates which the University will communicate to the student. If an assignment is submitted after the final submission date without prior permission, the Internal Examiner will have therighttorejecttheassignmentinwhichcaseazeroscoreshallbegivenforthatassignment.

4.2 Exceptionally, a tutor-marked assignment (TMA) may be submitted after the final submission date for the assignment and be accepted for marking if there are good reasons and provided that permission has been obtained in advance of the final submission date, as follows:

Undergraduate programmes The approving authorities for assignment submission extension:

(a) if the assignment is to be submitted up to seven (7) days after the final submission date for that assignment, from the tutor who is responsible for marking that assignment who shall have discretion as to whether or not to accept it;

(b) if the assignment is to be submitted later than seven (7) days, but within 14 days after the final submission date for that assignment, from the Internal Examiner for the course;

(c) under exceptional circumstances, if the assignment is to be submitted later than 14 days but not more than 21 days after the final submission date for that assignment, from the Dean/Head of the academic unit offering the course, and provided also that a member of staff is available to mark the assignment.

Postgraduate programmes (coursework mode)


(a) the tutor responsible for marking the assignment - if the assignment is to be submitted up to seven (7) days after the submission deadline for that assignment;

(b) the Dean/Head of the academic unit offering the course - if the assignment is to be submitted later than seven (7) days but within 14 days after the submission deadline for that assignment.


5. Resubmissionofassignments

5.1 A student shall not be permitted to resubmit any assignment, whether tutor-marked or computer-marked, in an attempt to improve the score for that assignment.

6. Appealsoncontinuousassessmentresults

6.1 A student who has grounds for considering that there is a miscalculation in the score awarded for a tutor-marked assignment, shall apply for verification so that it is received by the tutor concerned within seven (7) days of the date that the assignment grades are released online.

6.2 If a student is not satisfied with the action taken by the tutor in regard to the enquiry, the student apply to the Internal Examiner concerned together with all related correspondences so that it is received by the Internal Examiner within seven (7) days of the date of the tutor’s decision.

6.3 Any appeal submitted shall be for the purposes as indicated in Regulation 6.1 and not a review of the score awarded.

Postgraduate programmes (research mode)

Assessment shall be determined by the following:-• evidenceofcompetencyincarryingoutindependentresearchandsuccessful

completion of a substantial research project;• demonstratetohaveacquiredanin-depthandup-to-dateofknowledgeof

development and trends in the area of research;• forMPhil:makinganoriginalcontributiontothebodyofknowledgeinthefieldof

research study; for PhD: making a significant and original contribution to the body of knowledge in the field of research study.

• abilitytocommunicatetheresultofresearchinpreparationofathesis/dissertationtothe required standard

Both PhD and MPhil thesis/dissertation shall be examined by one internal and one external examiner. A second external examiner may be appointed at the discretion of the Panel of Examiners. Supervisors and co-supervisors shall not be examiners for candidates under their supervision.

The Panel of Examiners shall comprise of the Deputy Vice-Chancellor (Academic), Dean of the School, Director of Graduate Studies, or their respective designated representative, and at least one other senior member of the academic staff. The Panel shall decide on the result based on reports submitted by the internal and external examiners.

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A viva voce shall be conducted by at least one of the examiners in the presence of at least two members of the Panel of Examiners. A member of the Panel of Examiners shall chair the viva voce session.

Upon completion of the viva voce examination, the Panel of Examiners may recommend to Senate that:• thecandidatebeawardedthedegreeunderexamination,• thethesis/dissertationrequiresminormodificationsorcorrectionsandtobe

resubmitted within one month,• thethesis/dissertationrequiresmajormodificationsandmaybesubmittedwithinsix

months after incorporating the relevant modifications,• thethesisrequiresre-writing/re-submissionwithgatheringofnewdataandthe

candidate may be permitted to resubmit the thesis not exceeding one year after the communication of the result, or any extension allowed by the panel. In addition a further viva voce will be conducted.

• inthecaseofMPhil,thedissertationisunsuitablefortheawardofthedegree.• inthecaseofPhD,wherethethesisisdeemedunsuitablefortheaward,acandidate

may be considered for the award of the MPhil if deemed appropriate by the Panel.

7. Academicdishonesty

7.1 A student shall not, when submitting an assignment project/thesis/dissertation, represent as his or her own work the work of others. This includes submitting an assignment or part of an assignment which has been written jointly with other persons or has been copied in its entirety or in part, without acknowledgement, from the work of other persons, whether published or otherwise. Please refer to AppendixIII for the Citation Guide.

7.2 A student alleged to have violated Regulation 7.1 shall be liable to proceedings and other disciplinary action as may be specified by the University.

8. Specialrequirements

8.1 It shall be open to the Senate to designate any course as one in which laboratory work or attendance at day schools or tutorials is essential. For a course so designated, no student shall be awarded a Pass result without having participated in such work to the satisfaction of the Award Committee.

8.2 Notification of any special requirements under Regulation 8.1 shall be given by the University to students before the start of each semester.


B. EXAMINATIONS

9. Authority

9.1 These regulations are issued by the Senate under the authority granted to it by Section 22 of the Constitution to regulate the conduct of assessments and examinations.


10.Eligibilityforexaminations

10.1 A student shall be eligible to sit an examination of the University if he/she is registered for the course leading to that examination, or if he/she has been permitted to re-sit the examination in accordance with Regulation 21, provided the student has not been barred.

11.Examinationvenueandtime

11.1 Examinations shall be held in centres as designated by the University. At the discretion of the University, and always provided that sufficient notice is given to the Registrar, candidates may be permitted to change their examination centre (if an alternative centre is available).

11.2 In a designated examination centre there shall be a chief invigilator who will be responsible for the conduct of the examinations.

11.3 Each examination session shall be conducted on the date and time shown on the published timetable. No departure from the timetable shall be permitted except in an emergency and on the authority of the Registrar.

11.4 The time allowed for the examination shall be that specified on the question paper. No extra time will be allowed for reading the question paper, or for the benefit of candidates who arrive late for an examination.

12.Admissiontotheexamination

12.1 Each candidate shall be required to produce for admission to the examination:(a) the ID card issued to the student by the University;(b) the ID card issued under the Registration Department of Malaysia or Passport and(c) the examination notification slip.

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12.2 Candidates shall not take into the examination room equipment or materials other than those specified in the announcements issued shortly before the examinations.

12.3 A candidate who arrives late shall be admitted into the examination room during the first half-hour of an examination session.

12.4 A candidate who arrives after the first half-hour of an examination session shall be admitted into the examination room, but the chief invigilator will be required to complete a report stating the time of admission, the reason given by the candidate for lateness and whether any other candidate had previously left the examination room, and the candidate is required to sign a declaration form which states clearly that the University reserves the right to refuse to accept the script submitted by a candidate admitted after the first half-hour of an examination session.

13.Conductintheexaminationroom

13.1 Candidates shall not bring into the examination hall any food and drink, bags, pencil cases, geometrical instrument cases or any other containers/cases. Calculators (without the casings) may be brought into the examination hall if authorised by the Internal Examiner. Candidates may only bring in pens, pencils and any authorised writing materials.

13.2 Candidates shall not smoke in the examination room.

13.3 Candidates shall not be permitted the use of handphones or other electronic communication devices in the examination room. All handphones must be switched off before you enter the examination hall and kept in the bags at the designated place.

14.Clarificationtocandidates

14.1 Where a candidate considers that there is a misprint in an examination paper or where a candidate seeks clarification of a question, candidates shall not be given any information by an invigilator or chief invigilator. The chief invigilator shall report any such difficulty raised by a candidate in the written report which he/she completes concerning the examination at the end of the examination.

15.Leavingtheexaminationroom

15.1 Candidates should not leave the examination room during the first half-hour of an examination session.

15.2 If, after the first half-hour of an examination session, a candidate wishes to leave the examination room to visit the toilet, the candidate shall be accompanied by an invigilator. The amount of supervision accorded to the candidate outside the


examination room shall be left to the discretion of the invigilator, but the invigilator shall be entitled to satisfy herself or himself that the candidate does not have access either to handphones, books, notes or any similar material not permitted in the examination room or to other candidates.

15.3 A candidate shall be allowed to leave the examination room on completion of the examination at any time after the first half-hour of an examination session up to 15 minutes before the scheduled end of the examination on surrender of the candidate’s answer booklet to an invigilator. However, the candidate shall not be re-admitted into the room.

15.4 No answer booklet, whether used or unused, or any portion thereof, or other examination stationery, shall be removed from the examination room by a candidate.

16.Examinationmisconduct

16.1 Examination misconduct includes, but is not limited to, any of the following:

(a) taking into the examination room, or possessing or consulting while in that room, any books, memoranda, notes, electronic storage device such as an electronicorganizer,handphone,diaryorelectronicdictionaryoranyothersimilar material, except such as may have been supplied by the invigilator or authorised by the examiner;

(b) aiding or attempting to aid another candidate, or obtaining or attempting to obtain aid from another candidate;

(c) consulting, or attempting to consult, any books, memoranda, notes, electronic storagedevicesuchasanelectronicorganizer,handphones,diaryorelectronicdictionary or any other similar materials while temporarily outside the examination room during the period of an examination.

16.2 In serious cases of indiscipline, the chief invigilator shall have the power to discontinue the examination of the candidate involved and to expel him/her from the examination room if it is felt that such disciplinary action is essential.

16.3 Any incident in which misconduct is suspected will be reported in full by the chief invigilator including a written statement from the candidate taken at the end of the examination. If the misconduct involves the introduction of notes or other similar unauthorisedmaterial,thedocumentsconcernedwillbeseizedimmediatelyandattached to the chief invigilator’s report. The candidate shall however be permitted to complete the examination.

16.4 A candidate alleged to have committed misconduct shall be liable to proceedings and disciplinary action as may be specified by the University.

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17.Absencefromtheexamination

17.1 The chief invigilator shall record all absentees from the examination on the attendance sheet.

17.2 In the case of absence from an examination because of ill health, the candidate or the candidate’s agent shall submit a relevant medical certificate and a written explanation of the absence to the Registrar. These materials must reach the Registrar at such a time and by such procedures as the University shall from time to time specify;

(a) A relevant medical certificate provided on behalf of a candidate shall be presented to and considered by the Registrar. In order to be counted as relevant, a medical certificate shall relate to the period of the examination. The Registrar shall not consider any evidence relating to the illness of a candidate that is not substantiated by a medical certificate from a certified medical practitioner.

(b) The candidate shall be responsible for arranging directly with the candidate’s certified medical practitioner for any medical evidence to be sent to the Registrar. Neither the University nor any of the University’s officers shall obtain medical certificates on behalf of the candidate. A candidate shall ensure that the candidate’s certified medical practitioner clearly states that the medical certificate is required to cover the absence from or illness during the examination.

17.3 In the case of absence from an examination due to a serious cause other than ill health of the candidate, the candidate or the candidate’s agent shall submit to the Registrar:

(a) evidence of the cause, wherever possible; and(b) a written explanation of the absence.

These materials must reach the Registrar at such a time and by such procedures as theUniversity shall from time to time specify.

17.4 A candidate who is absent from an examination without the University’s approval will be deemed to have failed the examination.

18.Specialexamination

18.1 A candidate who is absent from an examination and who has complied with Regulation 17.2 or 17.3, as appropriate, and who has achieved a pass in the overall continuous assessment for the course and completed any compulsory requirements, may apply for a special examination for the course which shall be considered at the discretion of the University.


19.Absencefromspecialexaminationandawardofaegrotat

19.1 A candidate who is absent from a special examination given under Regulation 18.1 and whose medical certificate covers the period of the special examination, or who submits an acceptable subsequent relevant medical certificate to cover the special examination, and who has achieved a pass in the overall continuous assessment for the course and completed any compulsory requirements including day school attendance requirements, shall be eligible to sit the examination at the next scheduled examination session arranged for the relevant course.

19.2 Exceptionally, a candidate who submits a medical certificate under Regulation 19.1 may be eligible for the award of an aegrotat pass in the course by the Senate, provided that the candidate:

(a) has achieved a pass on the overall continuous assessment for the course, or(b) has completed at least one (1) assignment used in calculating the candidate’s

overall results and achieved a grade or grades, such that in the judgement of the Award Committee for the course the candidate would have achieved a pass in the overall continuous assessment for the course if the standard had been maintained; and

(c) is unlikely to continue studies and is studying the last course he/she requires for the award being sought.

19.3 In a case covered by Regulation 19.2 the medical reasons for being unable to complete sufficient continuous assessment must be supported by an acceptable medical certificate from a certified medical practitioner.

19.4 An application for an aegrotat pass under Regulation 19.2 shall be made by the candidate supported by a written statement from the tutor commenting on the candidate’s performance and standards as known to that tutor.

(a) In the case of a candidate who achieved a pass standard in the overall continuous assessment, the statement shall indicate whether the candidate had covered the course adequately and had achieved a standard such that, if it had been maintained, the candidate would have achieved a pass on the course as a whole.

(b) In the case of a candidate who has submitted insufficient assignments to achieve a pass on the continuous assessment, the statement shall be accompanied by all tutor-marked assignments or project work submitted and shall indicate whether, in the opinion of the tutor(s), the candidate would have been expected to achieve a pass on the course as a whole.

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20.Overseasexaminations

20.1 The University may make arrangements wherever justifiable for examinations to be held outside of the country provided that an overseas examination will be held at a time deemed by the Registrar to be equivalent to the time scheduled for candidates in Malaysia. The University reserves the right to authorise an overseas institution to administer and invigilate the overseas examinations on its behalf. The University shall be under no obligation to arrange such examinations.

20.2 An application for overseas examination arrangements must reach the Registrar at such a time and by such procedures as the University shall from time to time specify.

20.3 Applicants for overseas examination arrangements shall be required to pay a non-refundable handling charge as specified by the University from time to time, and to cover in full the University’s administrative costs arising from such arrangements.

21.Re-sitandrepeatexaminations

21.1 A student who has attended the examination and who for that course has achieved Grade F for undergraduate programmes or achieved Grade D, E and F for postgraduate programmes shall be permitted to re-sit the examination, subject to the conditions set out in Regulation 21.2 below. However, this option can only be EXERCISEDONCEatthenextsupplementaryexamofferingofthesamecourse.

21.2 Re-sit examinations are subject to the following conditions:

(a) A candidate re-sitting an examination shall take the examination at a time determined by the University;

(b) A candidate can only resit an examination once;(c) The opportunity to re-sit the examination shall be limited to the next

examination session provided for that course or the next special examination arranged for that course;

(d) A candidate intending to re-sit an examination shall be required to pay, before the examination, a fee in respect of that examination which will be specified by the University from time to time. This fee is non-refundable and cannot be carried forward for any purpose.

(e) The best grade achieved will be used in the computation of the Cumulative Grade Point Average (CGPA).

(f ) Registration of re-sit examinations must be done on prescribed forms within the stipulated two (2) weeks period after the official announcement of the course grades on the student portal.


21.3 A candidate who has passed all the components of a course but wishes to improve the overall grades, or a student who has failed a course may repeat the course and the best grade achieved will be used in the computation of the Cumulative Grade Point Average (CGPA).

22.VivaVoceexamination

22.1 A candidate may be required to attend a viva voce examination at the discretion of the appropriate Award Committee.

C. FINAL ASSESSMENT

23.AssessmentandGradingSystem

23.1 The assessment for any course consists of two (2) components namely:

• Continuousassessment• Finalexamination

The grade for a course is assigned based on the overall score, which combines both the continuous assessment and the final examination components.

23.2 The official grading system of the University for undergraduate programmes is as

follows:

Grade Grade PointStatus A 4.00 Distinction A- 3.67 Excellent B+ 3.33 Extremely Good B 3.00 Very Good B- 2.67 Good C+ 2.33 Moderately Good C 2.00 Satisfactory C- 1.67 Weak D+ 1.33 Very Weak D 1.00 Extremely Weak F 0.00 Fail

For MPW courses (Mata Pelajaran Wajib), a student must achieve a minimum of a Grade C in order to pass the course.

For non-MPW courses, a student must achieve a minimum of Grade D in order to pass a course. If a student has passed both components, the grade for the course will be accorded based on the overall course score. However, if a student fails either component, the highest grade that can be achieved is C-. ThegraduationrequirementisaminimumCGPAof2.00.

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The academic performance of the student will be based on his attainment in the various courses registered for at the lower, middle and higher level. Each course will make a contribution towards the final award based on the quantum assigned to each level. The respective contribution of each level which will influence the Grade Point Average (GPA) and Cumulative Grade Point Average (CGPA) are as indicated in the schedule below:

Level Weightage Lower – L1 1 Middle – L2 2 Higher – L3 and above 2

The determination of the GPA and CGPA will be computed on the basis of a weighted average.The mode of calculation on a semester basis is as shown below:

Semester 1

Course 1 2 3 4 5 6 7 Level Weightage Credit Weighted Grade Grade WeightedGrade Credit Point Point01 L1 1 3 3 A 4.00 12.0002 L2 2 5 10 C+ 2.33 23.3003 L3 2 10 - - - -TOTAL 13 35.30 GPA 35.30/13=2.72

Semester 2

Course 1 2 3 4 5 6 7 Level Weightage Credit Weighted Grade Grade WeightedGrade Credit Point Point04 L1 1 5 5 A 4.00 20.0005 L1 1 3 3 F 0.00 0.0006 L3 2 10 20 B+ 3.33 66.60TOTAL 28 86.60 GPA 86.60/28=3.09

The calculation of the GPA for any semester will be the total value of the weighted grade points(column 7), divided by the total value of the weighted credits accorded to each subject (column 4).


For the computation of the CGPA, the courses taken in all the semesters will be taken intoaccount as shown in the schedule below:

Calculation of Cumulative Grade Point Average (CGPA) WeightedCredit WeightedGradePoint Semester 1 13 35.30 Semester 2 28 86.60 41 121.90 CGPA 121.90/41=2.97Notes:(i) The grade and the appropriate weightage for each course in any semester will be taken into

account in the determination of the GPA and the CGPA for the semester concerned. The F grade will not be accorded any grade point even though the weightage for the course is taken into account in the determination of the GPA and CGPA.

(ii) In the event where a student repeats a particular course, the grade which is to be taken into account in the calculation of the CGPA is the best grade achieved.

The progress of the student is monitored on a semester basis and is guided by the following:

Classification GPAGOOD standing 2.00 & aboveBORDERLINE standing· Dean to provide advice· Student will be placed under observation 1.67 - 1.99POOR standing· Student will only be allowed to register for a reduced or lower number of courses· Student will be advised to repeat failed courses 1.66 & below

23.3 The official grading system of the University for postgraduate programmes is as follows:

Grade GradePoint Remarks Status A 4.00 Distinction B 3.50 Excellent Pass C 3.00 Good D 2.00 Poor E 1.00 Very Poor Fail F 0.00 Fail

A student must achieve a minimum of Grade C in order to pass a course. ThegraduationrequirementisaminimumCGPAof3.00.

The overall academic performance of the student will be based on the student’s attainment inthe various courses taken.

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The determination of the GPA and the CGPA for postgraduate programmes will be computed on the basis of a weighted average and the total credits is the weightage. The mode of calculation on a semester basis is as shown below:

Semester 1

Course Credit Grade GradePoint WeightedGradePoint 01 3 A 4.00 12.00 02 3 B 3.50 10.50 03 3 C 3.00 9.00 TOTAL 9 - - 31.50 GPA= 31.50/9=3.50

Semester 2

Course Credit Grade GradePoint WeightedGradePoint 04 3 B 3.50 10.50 05 3 C 3.00 9 Project/Case Study 6 C 3.00 18.00 TOTAL 12 - - 37.50 GPA= 37.50/12=3.13

The calculation of the GPA for any semester will be the total value of the weighted grade points, divided by the total value of the credits.

For the computation of the CGPA, the courses taken in all the semesters will be taken intoaccount as shown in the schedule below:

Calculation of Cumulative Grade Point Average (CGPA) WeightedCredit WeightedGradePoint Semester 1 9 31.50 Semester 2 12 37.50 21 69.00 CGPA 69.00/21=3.29


D. COURSE RESULTS

24.Announcementofcourseresults

24.1 Course results are released online via student portal 8-10 weeks after the University examination period.

24.2 The result notification slip indicating a student’s overall performance in the course/s examined will be available online via the student portal. Students are required to print their own copy for retention/use.

24.3 The University will not return examination scripts and will not provide any information, other than examination grades, regarding examination performance.

25.Appealoncourseresults

25.1 A student who believes an error was made in determining his/her course result may address a query in writing to the Registrar, following such procedures as the University shall from time to time specify.

25.2 A student who is dissatisfied with the University’s response to a query made under Regulation 26.1, and whose result status is maintained after such a query, may address an appeal against his/her course result in writing to the Registrar, following such procedures as the University shall from time to time specify.

25.3 Students lodging queries under Regulation 26.1 or appeals under Regulation 26.2 shall be required to pay a fee as specified by the University from time to time. The fee will be refunded if the original result status is revised.

25.4 For both queries under Regulation 26.1 and appeals under Regulation 26.2, the University will not release information, other than examination grades, regarding examination performance.

26.Specialcircumstances

26.1 A student who has faced serious problems during a course, or at the time of the examination, which he/she believes may have affected his/her performance in the course, may inform the relevant Award Committee of his/her special circumstances. The Award Committee may consider this information when determining the student’s result.

26.2 If the special circumstances relate to continuous assessment, the student should contact his/her tutor in the first instance, or the Course Coordinator if the tutor is not available.

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26.3 The Award Committee should be informed of problems which may have seriously interfered with a student’s ability to study over a total period of four (4) weeks or more. The three main categories of special circumstances are:

(a) serious disruption of studies caused by the University (e.g., continual delay in receiving course materials; exceptionally late return of tutor-marked assignments)

(b) serious and prolonged illness of the student or a member of the student’s immediate family

(c) serious disruption of the student’s personal life (e.g., bereavement).

26.4 Claims for special circumstances relating to an examination normally should relate to illness immediately before or during the examination, or bereavement in the student’s immediate family near the examination date. Claims should be supported with relevant evidence.

26.5 Students who wish to inform the relevant Award Committee of special circumstances should do so at such a time and by such procedures as the University shall from time to time specify.


Regulations Governing Academic Integrity and Student Discipline

1. Authority

1.1 These Regulations are issued by the Senate under the authority granted to it under Section 32(2) of the Constitution.

1.2 The Senate, or any committee of the Senate empowered by it, may adopt implementing measures and procedures pursuant to any Regulation provided that such measures and procedures shall have force only in so far as they are consistent with the Constitution and these Regulations.

2. AcademicIntegrity

2.1 The University expects all its students to uphold academic integrity, which is a requisite for effective learning, sound scholarship and essential in achieving the objectives of the University as stated in the Constitution.

2.2 In order to ensure that the work undertaken is their own and that any work and opinions of others have been duly acknowledged, students must take care to follow the appropriate standards for academic practice in their course. These include:

(i) Providing full citation of all sources (books, articles, web sites, newspapers, images, artifacts, data sources, programme code etc) which have been drawn upon in the preparation of an assignment. Normally this will be in a bibliography included in the assignment.

(ii) Properly referencing the sources of the arguments and ideas in an assignment usingarecognizedreferencingsystem.Itisnotonlyquotationsthatmustbereferenced but also paraphrasing of the arguments of others and the use of their ideas, even if explained in the student’s own words.

(iii) Following other guidelines for preparing and presenting coursework as defined in the relevant assignment, briefs and criteria.

2.3 Activities which violate the University’s expectation of academic integrity include, but shall not limited to, the following:

(a) Submission for assessment purposes of material that is not a student’s own work;(b) Copying, either entirely or in part, and whether using the exact words or with

some substitution of words, of the published or unpublished works of others

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without acknowledgement of the original source;(c) Presentation of another person’s argument as the student’s own without giving

due credit to the originator;

(d) The use of false or fabricated data or experimental results;

(e) Misconduct during examinations, as defined in Regulation 16.1 of the Regulations for Assessment and Examinations;

(f ) Impersonating another student, or seeking to have another person impersonate oneself, during an examination, tutorial or any other exercise;

(g) Obtainingorseekingtoobtainunauthorizedaccesstoquestionpapersorotherassessment materials.

2.4 Academic Misconduct in Continuous Assessment (Coursework)

A tutor/supervisor who suspects that a breach of academic integrity in the continuous assessment (coursework) component or project/thesis/dissertation has taken place shall discuss the matter with the Course Coordinator concerned. The Course Coordinator should then report the alleged breach of academic integrity to the Dean/Director of the relevant academic unit and to the Registrar.

2.5 Upon receipt of a report alleging a breach of academic integrity of the continuous assessment (coursework) component or project/thesis/dissertation, the Registrar, shall convene a meeting of the Investigative Disciplinary Committee to investigate the matter.

2.6 Academic Misconduct in Examination Component

Should the alleged breach of academic integrity occur in a setting which is formallyinvigilated, such as an examination (forming the examination component), theincident should be noted in the invigilator’s written report and sent to the Registrar,who will convene a meeting of the Investigative Disciplinary Committee, toinvestigate the case.

3. Studentdiscipline

3.1 The University may take disciplinary action against any student who commits any of the following disciplinary offences or who violates any other rules, regulations or policies established by the University, including but not limited to General Regulations governing usage of the University Library, computing facilities and Internet access facilities provided by the University:


(a) Defamation of, assault on or battery against the person of any student or employee of the University;

(b) Willful damage to or defacement of any property of the University;

(c) Theft, fraud, misappropriation of University funds or property of any kind;

(d) Conduct which obstructs the teaching, learning, research or activities of the University, its staff or students;

(e) Wilful conduct of any nature which may or is likely to bring the name or image of the University into disrepute;

(f ) Misconduct including abuse of any premises used for any tutorial, residential or day school, study centre, examination centre, library, laboratory or research or any other facility which may or is likely to bring the name of the University into disrepute;

(g) Misconduct and any misuse or abuse of any equipment, materials or facilities provided by the University which may or is likely to bring the name of the University into disrepute;

(h) Knowingly making any false statement or falsifying any evidence in support of:

(i) Application or claim for exemption or excusal from, or deferment of, any of the course, certificate, diploma or degree requirements of the University;

(ii) Anapplicationtoanypersonororganizationforagrant,bursary,prize,scholarship or any other form of award, allowance or assistance;

(i) Unauthorizeddisclosureofconfidentialinformationincludingthatrelatingtoany proceedings of any board or committee of the University;

(j) Knowingly making any false statement or falsifying any evidence or document concerning the award of any degree, diploma, course credit or other award by the University;

(k) Copying any material provided by the University in any form whatsoever without the written permission of the University for gain or otherwise;

(l) Subject to the provisions of Regulation7 below regarding the rights of appeal, failing to comply with any penalty imposed by the University disciplinary authority.

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3.2 Notwithstanding the provisions of Regulation3.1, the conduct of a student of the University while on the premises of another institution shall be subject to the requirements imposed by that institution.

3.3 A University lecturer, tutor or other staff member who suspects that a student has committed a disciplinary offence should report the alleged offence to the Registrar.

3.4 On receipt of a report which alleges commission by a student of any disciplinary offence, the Registrar shall convene a meeting of the Investigative Disciplinary Committee to hear the case.

4. InvestigativeDisciplinaryCommittee

4.1 The Investigative Disciplinary Committee shall review the reports on academic misconduct or other disciplinary matters and recommend one of the following actions:-

(i) Dismissal of the case (no further action)(ii) Convene a hearing before the Senate Disciplinary Committee under regulation 5

for further action.

4.2 The membership of the Investigative Disciplinary Committee, as appointed by the Vice-Chancellor shall consist of:

• aseniormemberoftheAcademicStaffastheChairman;

• two(2)membersoftheacademicstafforadministrativestaffwhereappropriate

• theExaminationsOfficeoftheRegistryshallserveastheSecretariat

5. SenateDisciplinaryCommittee

5.1 On the recommendation of the Investigative Disciplinary Committee, the Registrar shall convene a hearing of the Senate Disciplinary Committee to deliberate on the findings of the Investigative Disciplinary Committee.

5.2 The membership of the Senate Disciplinary Committee, as appointed by the Vice Chancellor shall consist of:

• aDeputyViceChancellorastheChairman;

• two(2)membersoftheacademicstafforadministrativestaffwhereappropriate;


• anyotherpersonwhosepresenceisdeemednecessary;

• theRegistrarshallserveasthesecretary.

5.3 The student alleged to have committed the breach of academic integrity or disciplinary offence shall have the right to:

(i) appear before the Senate Disciplinary Committee(ii) submit a written report or present other evidence to the Committee

6. Sanctionsandpenalties

6.1 On conclusion of a hearing conducted under Regulation 5 above, the Senate Disciplinary Committee may impose any one or more of the following sanctions or penalties, as it may consider appropriate:

(a) A formal reprimand, which shall be recorded in the student’s file;

(b) A fine, not less than RM200.00;

(c) To make good any loss of or damage to the property or premises of the University;

(d) Suspension or dismissal from any course offered by the University;

(e) Exclusion from further registration of courses offered by the University;

(f ) Any other penalties, as deemed appropriate.

6.2 The decision of the Senate Disciplinary Committee shall be communicated to the student by the Registrar or his representative.

7. Appeal

7.1 A student may appeal to the Vice Chancellor against the decision of the Senate Disciplinary Committee following a hearing conducted under Regulation5, and/or the specific sanction(s) or penalty(ies) under Regulation6.

7.2 An appeal under Regulation7.1 shall be in writing and shall reach the Vice Chancellor not later than seven (7) days after the student is informed of the relevant decision.

7.3 The Vice Chancellor shall after due consideration of the appeal either:-

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(a) Uphold the decision, sanctions and/or penalties determined by the Senate Disciplinary Committee; OR

(b) Direct the Senate Disciplinary Committee to review the case with a view to reconsider their verdict and/or impose alternative sanctions or penalties as provided for under Regulation6.

7.4 The decision of the Vice Chancellor shall be final and shall be communicated to the student by the Registrar or his representative.

7.5 Pending the outcome of an appeal under Regulation7.1, a student shall observe any suspension imposed by the Senate Disciplinary Committee.

Regulations for the Award of the Undergraduate Degrees

1. Authority

1.1 These Regulations are issued by the Senate under the authority granted to it by Section 32(2) of the Constitution to regulate the requirements for the award of degrees.


2. Degrees

2.1 The University is empowered for the time being to confer the following undergraduate degrees:

SchoolofBusinessandAdministration(a) Bachelor of Business (Hons) in Management (b) Bachelor of Business (Hons) in Sales and Marketing (c) Bachelor of Business (Hons) in Banking and Finance (d) Bachelor of Business (Hons) in Business Information Systems (e) Bachelor of Business (Hons) in Accounting (f ) Bachelor of Business (Hons) in Logistics and Supply Chain Management (g) Bachelor of Business (Hons) (Corporate Administration)(h) Bachelor of Business (Hons) in Entrepreneurship and Small Business

Management (i) Bachelor of Management (Hons) in Psychology


SchoolofScienceandTechnology(a) Bachelor of Technology (Hons) in Computer Systems and Networks (b) Bachelor of Technology (Hons) in Computing and Intelligent Systems (c) Bachelor of Technology (Hons) in Electronic Commerce (d) Bachelor of Technology (Hons) in Electronics (e) Bachelor of Technology (Hons) in Construction Management(f ) Bachelor of Technology (Hons) in Software Engineering(g) Bachelor of Technology (Hons) in Information Systems(h) Bachelor of Technology (Hons) in Database Management(i) Bachelor of Technology (Hons) in Networks and Data Communication(j) Bachelor of Technology (Hons) in Telecommunications(k) Bachelor of Technology (Hons) in Multimedia Design SchoolofFoundationandLiberalStudies(a) Bachelor of Arts (Hons) in Liberal Studies(b) Bachelor of Arts (Hons) in Psychology

SchoolofEducation,LanguagesandCommunications(a) Bachelor of Education (Hons) in Primary Education(b) Bachelor of Arts (Hons) in English Studies

3. Generalprovisionsfortheawardofdegrees

3.1 A student may be considered for the award of a degree after accumulating credits to the total required for that degree in accordance with these Regulations and achieving a Cumulative Grade Point Average (CGPA) of 2.0 and above.

3.2 The credits counted towards the requirements of a degree may include credits gained by advanced standing.

3.3 Where a student is exempted from having to pass a particular course as a result of a grant of advanced standing, for the purposes of these Regulations unless otherwise stated, that course shall be regarded as having been successfully completed.

3.4 The University reserves the right to set a limit, expressed in terms of years, after which credits awarded for successful completion of a course may not be counted towards a degree. The University shall give due notice of the introduction of any such limit.

3.5 The University may from time to time give notice of its intention to discontinue a degree programme. In such cases, degrees will continue to be conferred upon students who have successfully completed the requirements of the degree for which notice of discontinuation has been given for up to five (5) years after the date set by the Senate for termination of the programme.

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3.6 The date on which a degree is awarded shall be the date of the award being endorsed by Senate.

3.7 The University may, by regulation, prescribe the number of credits obtained by a student at which the student shall be required to take a degree.

4. Programmeofstudy

4.1 The University may issue Programme Regulations prescribing a programme or programmes of study for any degree, and may from time to time add to, amend or discontinue such programmes.

4.2 Each programme of study shall define the courses which it comprises, their level and value in credits as well as, any prerequisites or excluded combinations of courses.

4.3 The course components of the programme structure and the graduation requirements for your intended programme of study are available at www.wou.edu.my. Please check out the website for the details of your intended programme.

5. Theawardofthe____________(name)________________Degree

5.1 To be eligible for the award, the student shall havesatisfiedinfulltherequirementsforthechosendegree and shall have:(a) given notice to the University at such a time and by such procedures as the

University shall from time to time prescribe of his/her wish to be awarded such a degree, having at the same time made a declaration of the degree desired, and

(b) obtained at least 120 credits with a CGPA of 2.00 & above; and(c) obtained the required number of credits and fulfilled the programme structure as

prescribed by the relevant Programme Regulations.

5.2 Credits awarded for the successful completion of a course shall not be counted towards more than one (1) degree award simultaneously.

5.3 The Senate is empowered to approve requirements, procedures and measures appropriate for the implementation of the above programmes should they be offered in face-to-face mode or any other mode at some future date so long as they are considered to be consistent with the provisions of these Regulations.


6. DegreeAward

6.1 The degree to be awarded will be at the Honours level and there will not be any classification for the award. However when a student achieves a CGPA of 3.67 or above, the award of the Honours is with Distinction as shown below:

CGPA DegreeAwardCGPA 3.67 & above Honours with DistinctionCGPA 2.00 to 3.66 HonoursCGPA below 2.00 Will not be eligible for an award of a degree

7. Certification

7.1 The University shall mark the conferment of a degree by the presentation of a certificate of conferment to each graduate. The certificate shall be in English and will include the graduand’s full name and degree awarded.

7.2 The University shall provide each graduate with a final transcript of studies. This is an official document showing the complete academic records of a student in the University. Such a transcript shall be issued free of charge only once in respect of each conferment.

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Regulations for the Award of the Postgraduate Degrees

1. Authority

1.1 These Regulations are issued by the Senate under the authority granted to it by Section 32(2) of the Constitution to regulate the requirements for the award of degrees.

1.2 The Senate, or any committee of the Senate empowered by it to do so, may adopt implementing measures and procedures pursuant to any Regulation provided that such measures and procedures will have force only in so far as they are consistent with theConstitution and these Regulations.

2. PostgraduateDegrees

2.1 The University is empowered for the time being to confer the following postgraduate degrees:

CourseworkMode

SchoolofBusinessandAdministration(a) Commonwealth Executive Master of Business Administration (CeMBA)(b) Commonwealth Executive Master of Public Administration (CeMPA)(c) Postgraduate Diploma in Business Administration (PGDBA)

SchoolofScienceandTechnology(a) Master of Business Administration in Construction Management (MBACM)(b) Master of Business Administration in Manufacturing and Production

Management (MBAMPM)

SchoolofEducation,LanguagesandCommunications(a) Master of Education (MEd)

ResearchMode

SchoolofEducation,LanguagesandCommunicationsSchoolofFoundationandLiberalStudies(a) Master of Philosophy (MPhil) (b) Doctor of Philosophy (PhD)

3. Generalprovisionsfortheawardofdegrees

3.1 A student may be considered for the award of a postgraduate degree after fulfilling the following requirements:


(a) Courseworkmode• Accumulatecreditstothetotalrequiredforthatdegreeinaccordancewiththese

Regulations and achieving a Cumulative Grade Point Average (CGPA) of 3.00 and above as well as a minimum of Grade C for all courses.

• TheUniversityhoweverreservestheright,whereappropriate,tosetalimit,expressed in terms of years, after which credits awarded for successful completion of a course may not be counted towards a degree. The University shall give due notice of the intention for the introduction of any such limit.

(b) Researchmode• Fulfiltheminimumdurationofcandidature• PassthecompulsorycourseswithaminimumofgradeCasdeterminedbythe

School/Centre• Successfullycompletethefinalassessmentsasstipulatedintheassessment

requirements• Acceptanceofthethesis/dissertationandpassthevivavoceexamination

3.2 The credits counted towards the requirements of a postgraduate degree may include credits gained by advanced standing.

3.3 Where a student is exempted from having to pass a particular course as a result of a grant of advanced standing, for the purposes of these Regulations, unless otherwise stated, that course shall be regarded as having been successfully completed.

3.4 The University may from time to time also give notice of its intention to discontinue a

degree programme. In such cases, degrees will continue to be conferred upon students who have successfully completed the requirements of the degree for which notice of discontinuation has been given for up to 2.5 years after the date set by the Senate for termination of the programme.

3.5 The date on which a degree is awarded shall be the date of the award being endorsed by Senate.

4. Programmeofstudy

4.1 The University may issue Programme Regulations prescribing a programme or programmes of study for any postgraduate degree, and may from time to time add to, amend or discontinue such programmes.

4.2 Each programme of study shall define the courses which it comprises and value in credits as well as, any prerequisites or excluded combinations of courses.

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4.3 In general, the course structure for a programme of study, by course category, is as follows:

(a) Commonwealth Executive Master of Business Administration (CeMBA)

CourseComponents Numberofcourses Totalcredits (a) Core Courses 11 33 (b) Elective Courses 3 9 (c) Project Course 1 6 Total 15 48

(b) Commonwealth Executive Master of Public Administration (CeMPA)

CourseComponents Numberofcourses Totalcredits (a) Core Courses 11 33 (b) Elective Courses 3 9 (c) Project Course 1 6 Total 15 48

(c) Master of Business Administration in Construction Management (MBACM)

CourseComponents Numberofcourses Totalcredits (a) Core Courses 7 21 (b) Specialist Courses 4 14 (c) Elective Courses 2 6 (d) Project Course 1 6 Total 14 47

(d) Master of Business in Manufacturing and Production Management (MBAMPM)

CourseComponents Numberofcourses Totalcredits (a) Core Courses 7 21 (b) Specialist Courses 4 14 (c) Elective Courses 2 6 (d) Project Course 1 6 Total 14 47


e) Master of Education (MEd)

CourseComponents Numberofcourses Totalcredits(a) Core Courses 5 25(b) SpecializationCourses 3 15(c) Project Course 1 5Total 9 45

5. Theawardofthe____________(name)________________PostgraduateDegree

5.1 To be eligible for the award, the student shall havesatisfiedinfulltherequirementsforthechosendegree and shall have:

(a) CourseworkMode• givennoticetotheUniversityatsuchatimeandbysuchproceduresasthe

University shall from time to time prescribe of his/her wish to be awarded such a degree, having at the same time made a declaration of the degree desired, and

• obtainedtherequirednumberofcreditswithaCGPAof3.00&aboveaswellasminimum of Grade C for all courses.

(b) ResearchMode• Fulfiltheminimumdurationofcandidature• PassthecompulsorycourseswithaminimumofgradeCasdeterminedbythe

School/Centre• Successfullycompletethefinalassessmentsasstipulatedintheassessment

requirements• Acceptanceofthethesis/dissertationandpassthevivavoceexamination.

5.2 Credits awarded for the successful completion of a course shall not be counted towards more than one degree award simultaneously.


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6. Certification

6.1 The University shall mark the conferment of a postgraduate degree by the presentation of a certificate of conferment to each graduate. The certificate shall be in English and will include the graduand’s full name and degree awarded.

6.2 The University shall provide each graduate (coursework mode) with a final transcript of studies. This is an official document showing the complete academic records of a student in the University. Such a transcript shall be issued free of charge only once in respect of each conferment.

For research mode, the University shall provide each graduate with a transcript certifying that the student has successfully completed and submitted his/her thesis/dissertation and has also completed the compulsory courses taken during the duration of the study for the postgraduate degree. Such a transcript shall be issued free of charge only once in respect of each conferment.

Regulations for the Award of the Postgraduate Diplomas

1. Authority

1.1 These Regulations are issued by the Senate under the authority granted to it by Section 32(2) of the Constitution to regulate the requirements for the award of postgraduate diplomas.


2. PostgraduateDiplomas

2.1 The University is empowered for the time being to confer the following postgraduate diploma:

SchoolofBusinessandAdministration (a) Postgraduate Diploma in Business Administration (PGDBA)

SchoolofEducation,LanguagesandCommunications (a) Postgraduate Diploma in Education (PGDE)


3. Generalprovisionsfortheawardofpostgraduatediplomas

3.1 A student may be considered for the award of a postgraduate diploma after accumulating credits to the total required for that postgraduate diploma in accordance with these Regulations and achieving a Cumulative Grade Point Average (CGPA) of 2.0 and above for PGDE and CGPA of 3.0 and above for PGDBA.

3.2 The credits counted towards the requirements of a postgraduate diploma may include credits gained by advanced standing.


3.4 The University reserves the right to set a limit, expressed in terms of years, after which credits awarded for successful completion of a course may not be counted towards a postgraduate diploma. The University shall give due notice of the introduction of any such limit.

3.5 The University may from time to time give notice of its intention to discontinue a postgraduate diploma programme. In such cases, postgraduate diplomas will continue to be conferred upon students who have successfully completed the requirements of the postgraduate diploma for which notice of discontinuation has been given for up to 1.5 years after the date set by the Senate for termination of the programme.

3.6 The date on which a postgraduate diploma is awarded shall be the date of the award being endorsed by Senate.

3.7 The University may, by regulation, prescribe the number of credits obtained by a student at which the student shall be required to take a postgraduate diploma.

4. Programmeofstudy

4.1 The University may issue Programme Regulations prescribing a programme or programmes of study for any postgraduate diploma, and may from time to time add to, amend or discontinue such programmes.


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4.3 In general, the course structure for a programme of study, by course category, is as follows:

(a) Postgraduate Diploma in Business Administration (PGDBA)

CourseComponents Numberofcourses Totalcredits Core Courses 10 30 Total 10 30

(b) Postgraduate Diploma in Education (PGDE) Course Components Number of courses Total credits Core Courses 7 33 Total 7 33

5. Theawardofthe____________(name)________________PostgraduateDiploma

5.1 To be eligible for the award, the student shall havesatisfiedinfulltherequirementsforthechosenpostgraduatediplomaand shall have:

(a) given notice to the University at such a time and by such procedures as the University shall from time to time prescribe of his/her wish to be awarded such a postgraduate diploma, having at the same time made a declaration of the postgraduate diploma desired, and

(b) obtained at least 33 credits with a CGPA of 2.00 & above for PGDE or at least 30 credits with a CGPA of 3.0 and above for PGDBA; and

(c) obtained the required number of credits and fulfilled the programme structure as prescribed by the relevant Programme Regulations.

5.2 Credits awarded for the successful completion of a course shall not be counted towards more than one (1) postgraduate diploma award simultaneously.



6. Certification

6.1 The University shall mark the conferment of a postgraduate diploma by the presentation of a certificate of conferment to each graduate. The certificate shall be in English and will include the graduand’s full name and postgraduate awarded.


Regulations for the Award of the Graduate Diplomas

1. Authority

1.1 These Regulations are issued by the Senate under the authority granted to it by Section 32(2) of the Constitution to regulate the requirements for the award of graduate diplomas.


2. GraduateDiplomas

2.1 The University is empowered for the time being to confer the following graduate diploma:

SchoolofBusinessandAdministration(a) Graduate Diploma in Business Accounting(b) Graduate Diploma in Corporate Administration(c) Graduate Diploma in Sales and Marketing(d) Graduate Diploma in Supply Chain Management(e) Graduate Diploma in Banking and Finance

SchoolofScienceandTechnology(a) Graduate Diploma in Database Management(b) Graduate Diploma in Electronics(c) Graduate Diploma in Telecommunications

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3. Generalprovisionsfortheawardofgraduatediplomas

3.1 A student may be considered for the award of a graduate diploma after completing all requirements of the programme and accumulating credits to the total required for that diploma in accordance with the Program Regulations and achieving a Cumulative Grade Point Average (CGPA) of 2.0 and above.

3.2 The credits counted towards the requirements of a graduate diploma may include credits gained by advanced standing.

3.3 Where a student is exempted from having to pass a particular course as a result of a grant of advanced standing, for the purposes of these Regulations unless otherwise stated that course shall be regarded as having been successfully completed.

3.4 The University reserves the right to set a limit, expressed in terms of years, after which credits awarded for successful completion of a course may not be counted towards a diploma. The University shall give due notice of the introduction of any such limit.

3.5 The University may from time to time give notice of its intention to discontinue a diploma programme. In such cases, diplomas will continue to be conferred upon students who have successfully completed the requirements of the diploma for which notice of discontinuation has been given for up to 2.5 years after the date set by the Senate for termination of the programme.

3.6 The date on which a diploma is awarded shall be the date of the award being endorsed by Senate.

3.7 The University may, by regulation, prescribe the number of credits obtained by a student at which the student shall be required to take a diploma.

4. Programmeofstudy

4.1 The University may issue Programme Regulations prescribing a programme or programmes of study for any graduate diploma, and may from time to time add to, amend or discontinue such programmes.



5. Theawardofthe____________(name)________________GraduateDiploma5.1 To be eligible for the award, the student shall havesatisfiedinfulltherequirements

forthechosengraduatediploma and shall have:(a) given notice to the University at such a time and by such procedures as the

University shall from time to time prescribe of his/her wish to be awarded such a graduate diploma, having at the same time made a declaration of the diploma desired, and



5.2 Credits awarded for the successful completion of a course shall not be counted towards more than one (1) graduate diploma award simultaneously.


6. Certification

6.1 The University shall mark the conferment of a diploma by the presentation of a certificate of conferment to each graduate. The certificate shall be in English and will include the graduand’s full name and diploma awarded.


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Regulations for the Award of the Graduate Certificates

1. Authority

1.1 These Regulations are issued by the Senate under the authority granted to it by Section32(2) of the Constitution to regulate the requirements for the award of graduate certificates.


2. GraduateCertificates

2.1 The University is empowered for the time being to confer the following graduate certificates:

SchoolofBusinessandAdministration(a) Graduate Certificate in Business Management(b) Graduate Certificate in Logistics Management

3. Generalprovisionsfortheawardofgraduatecertificates

3.1 A student may be considered for the award of a graduate certificate after accumulating credits to the total required for that graduate certificate in accordance with these Regulations and achieving a Cumulative Grade Point Average (CGPA) of 2.0 and above.

3.2 The credits counted towards the requirements of a graduate certificate may include credits gained by advanced standing.


3.4 The University reserves the right to set a limit, expressed in terms of years, after which credits awarded for successful completion of a course may not be counted towards a graduate certificate. The University shall give due notice of the introduction of any such limit.


3.5 The University may from time to time give notice of its intention to discontinue a graduate certificate programme. In such cases, graduate certificates will continue to be conferred upon students who have successfully completed the requirements of the graduate certificate for which notice of discontinuation has been given for up to 1.5 years after the date set by the Senate for termination of the programme.

3.6 The date on which a graduate certificate is awarded shall be the date of the award being endorsed by Senate.

3.7 The University may, by regulation, prescribe the number of credits obtained by a student at which the student shall be required to take a graduate certificate.

4. Programmeofstudy

4.1 The University may issue Programme Regulations prescribing a programme or programmes of study for any graduate certificate, and may from time to time add to, amend or discontinue such programmes.


5. Theawardofthe____________(name)________________GraduateCertificate

5.1 To be eligible for the award, the student shall havesatisfiedinfulltherequirementsforthechosengraduatecertificate and shall have:

(a) given notice to the University at such a time and by such procedures as the University shall from time to time prescribe of his/her wish to be awarded such a graduate certificate, having at the same time made a declaration of the graduate certificate desired, and



5.2 Credits awarded for the successful completion of a course shall not be counted towards more than one (1) graduate certificate award simultaneously.


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6. Certification

6.1 The University shall mark the conferment of a graduate certificate by the presentation of a certificate of conferment to each graduate. The certificate shall be in English and will include the graduand’s full name and graduate certificate awarded.



Regulations for the Tun Dr. Lim Chong Eu Library Services

1. Authority

1.1 These Regulations are issued by the Senate under the authority granted to it under Section 22 of the Constitution.

1.2 The Senate, or any committee of the Senate empowered by it to do so, may adopt implementing measures and procedures pursuant to any Regulation provided that such measures and procedures shall have force only in so far as they are consistent with the Constitution and these Regulations.

2. General

2.1 All registered users are presumed to know the Library Rules and Regulations, which are included in the Student Handbook and available in the Library’s web pages. These Rules and Regulations may be amended from time to time by the University Librarian.

2.2 Throughout the Rules and Regulations, the term ‘Library’ means all libraries which form the Tun Dr. Lim Chong Eu Library; the word ‘Ticket’ means a Wawasan Open University or Disted College student card, or library ticket; and the term ‘book’ means any book or other material in the custody of the Librarian.

2.3 Any modifications of these Rules and Regulations or any special regulations applying to a particular Regional Centre Library are displayed in the Library concerned. Information about the consultation of materials from special collections, and for the use of various Library services, is available in the Library at the relevant service points.

2.4 The Librarian is authorised to suspend the Library privileges of any person and to impose appropriate penalties for breaches of the Regulations. Any action taken under this Regulation may be reported to the appropriate authorities. Any person wishing to appeal against the Librarian’s decision must write to the Vice Chancellor within 14 days of the decision, stating the grounds of the appeal.

2.5 The Library will send notices, including recall notices for books on loan, to the user’s address known to the Library. Internal University addresses will be used for all staff. It is the responsibility of users to notify the Library of any change of address for receipt of their Library mail.

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3. LibraryOpeningHours

The opening hours of the Library will be as determined from time to time. The hours will be displayed at the entrance to that Library and on the Library’s web pages. Opening hours of particular services within a Library may differ and will be displayed at the service points.

4. AdmissiontotheLibrary

4.1 A valid Wawasan Open University or Disted College Student Card or reader’s ticket must be brought to the Library on each visit and must be produced on entering the Library, when books are borrowed and at any other time at the request of Library staff.

4.2 Categories of Library Membership

The following are eligible to use the Library:

(i) University Members• Boardmembers;• Academicandequivalentadministrativestaff;• Supportstaff;• RegisteredstudentsofWawasanOpenUniversityandDistedCollege.

(ii) Tutors

(iii) Members of the public may apply for consultation facilities.

5. UserConduct

5.1 The Library is to be used for the purpose of academic study and research and for the consultation of its collections and associated materials only.

5.2 Smoking, eating and drinking, with the exception of bottled water are forbidden.

5.3 Silence is required in the study areas of the Library. Handphones and beepers should be either switched off or set to silent ring mode.

5.4 The University accepts no responsibility for loss/theft/damage to personal belongings left anywhere in the Library or in Library lockers at any time.

5.5 The reservation of seats is not permitted. The Library staff are empowered to clear all books and personal property left unattended for any length of time.

5.6 Laptop computers may only be used if they do not generate sounds audible to other users.


5.7 Users must not write in or otherwise damage books belonging to the Library. Any damage to, or loss of, books must be made good to the satisfaction of the Librarian.

5.8 All members of the Library staff are authorised to inspect any books in the possession of users leaving the Library. This is a standard operating procedure in an open stack system.

5.9 Users must leave the Library by closing time, immediately on hearing the fire alarm, or when required to do so in an emergency.

5.10 Users should immediately report any accident, theft or other incident to a member of the Library staff.

6. Borrowing

6.1 Books in the General collection can be taken out on loan. Journals, reference books and archives are to be used in the Library only.

6.2 Books in the Red-Spot collection are available for overnight loan after 8.30 p.m. These items have to be returned before 10.30 a.m. on the next day.

6.3 Library users will be held responsible for all books issued to their library records. If the ticket is lost, the user will remain responsible until the Library is informed of the loss. The charge to replace a lost ticket is RM50.00.

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6.4 Borrowing privileges for the various categories of users are as follows:- Categoriesof LoanPeriod Borrowers LoanQuota General YellowSpot RedSpot Multimedia Collection Collection Collection Collection

Academic/ 20 1 3 days 1 day 14 days Administrative Semester

equivalent staff Unlimited renewals but subject to recallsSupport staff 4 14 days 3 days - -

Adjunct/Part-time Faculty 20 1 semester 3 days 1 day 14 days No renewalsTutors 5 1 semester - - - No renewalsStudents: 4 14 days 3 days 1 day 14 daysDegree/ 1 renewalDiploma/Pre-U/HeadstartStudents: 6 1 month 3 days 1 day 14 daysGraduate 1 renewalPublic 2 14 days 7 days - 14 daysMembers No renewals

7. Fines,ReplacementandDamageFees

7.1 Fines are charged to all users, regardless of status, for any item which is returned after the due date stamped on the item, and which has not been renewed. The charges are incorporated into the computerised loan circulation system.


7.2 Late fees are assessed at the following rates:-

WawasanOpenLibrary DistedCollegeLibrary

Collection Type Charges per item Collection Type Charges per item

General/Yellow- 0.40 sen/day General 0.50 sen/dayspot

Red-spot 0.40 sen/hour Yellow-spot RM2.00/day

Non-circulating RM1.00/day Red-spot RM5.00/daymaterials

Textbook on loan RM5.00/day

Note: No person shall borrow a book from the Library if the maximum fines threshold has been reached.

7.3 Replacement and damage fees are assessed at the following rates:-

LostorDamagedBook WawasanOpenLibrary DistedCollegeLibrary

Lost or damaged book Overdue fines + current Double the current cost + cost of the book + processing fee of RM50.00 processing fee of RM25.00 or orLost or damaged book Overdue fines + Replacement copy by replacement copy by student + processing fee of student + processing fee of RM50.00 RM25.00Out of print book Overdue fines + cost of Double the price of book + equivalent book + processing fee of RM100.00

processing fee of RM25.00

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8. Renewals

8.1 Books can be renewed online, at the Circulation Desk, or by telephone. Please see the Loan Period chart on this page to determine your eligibility for renewal.

8.2 Overdue or recalled materials may not be eligible for renewal. Renewals will be blocked if there are unpaid fines for overdue books.

Note: Item with more than one reservation will be loaned out for only ONE WEEK.

9. Reservations

A user can reserve online, books which are out on loan to other users as long as there are no overdue books or outstanding fines. On its return, the item will be kept for the user who placed the hold for a short period of time. It is the responsibility of the user who placed the hold, to check when the item becomes available.

10.ReturningBooks

All books should be returned to the Circulation Desk during the Library opening hours.

11.DocumentDeliveryandInter-libraryLoanServices

11.1 Document Delivery Service Any Wawasan Open University student and staff can request for book and journal

articles that are only available in the Main Library. This service will be provided free. Requests take time to process and can be expensive so please only ask for items that you really need. There is also a limit on how many requests you can make and they will not be processed if you have any overdue books or outstanding fines.

11.2 Inter-library Loan Service Inter-library loan service is available to all Wawasan Open University students and

academic staff. The request forms can be found at the Circulation Desk. Please fill out the form as completely as possible and leave it with a member of the Library staff. You will be notified as soon as the materials arrive. Students are advised to plan in advance when inter-library loans are anticipated, since requested items can take several weeks to arrive. Please note that inter-library loan charges will be transferred to the requestor.

12.ElectronicResources

Registered students and academic staff are automatically entitled to use all electronic resources subscribed by the Library and made available on the Internet. You are encouraged to attend the library instruction course in order to make full use of these information resources. Access to the resources can be made from any computer with Internet access both on and off campus.


13.Copyingandprintingfacilities

13.1 Card operated photocopying machines are provided in the Library. Users can buy or recharge photocopy cards at the Circulation Desk.

13.2 Printing services are available in the Library. The current printing costs will be displayed at the service point. Please pay for all pages printed before leaving the Library.

Usersareremindedtoobservecopyrightrestrictionsonuseofbooks,audio-visualandCD-ROMs.FailuretoobservetheseRulesmayexposeyoutoliability.

14.LibraryComputerWorkstations

14.1 Use of library computers is a privilege that depends on students using the computers appropriately and in accordance with the library policies. They are not to be used for chatting, instant messaging, game playing and viewing pornography. Those caught doing will be denied access to library computers in the future.

14.2 Library software is copyrighted and may not be reproduced. This includes disks that are checked out, disks in books that may be checked out, and disks in reference materials that must remain in the library.

14.3 Users are not permitted to store any software or other data on the hard drives of the library’s computers or alter the programmes currently installed on the systems. Anyone tampering with any library hardware or software will be denied access to library computers in the future, and also may lose their library privileges.

Regulations for the Information Technology Services and Facilities

1.Authority

1.1 These Regulations are issued by the Senate under the authority granted to it by Section 22 of the Constitution.

1.2 The Senate, or any committee of the Senate empowered by it to do so, may adopt implementing measures and procedures pursuant to any Regulations provided that such measures and procedures will have force only in so far as they are consistent with the Constitution and these Regulations.

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2.General

University IT and network facilities are provided for use in accordance with the followingPolicy.2. 1 The University provides computer facilities and access to its computer networks only

for purposes directly connected with the work of the University and with the normal academic activities of their members.

3. Individualshavenorighttouseuniversityfacilitiesforanyotherpurpose.

3.1 Persons may make use of university facilities only with proper authorisation.

3.2 ‘Proper authorisation’ in this context means prior authorisation by the appropriate officer, who shall be the Head of Information Technology Services or his or her nominated officer in the case of services under the supervision of Wawasan Open University ITS, or the nominated school or departmental officer in the case of services provided by a school or department and in such cases the services should be made known to Wawasan Open University ITS.

3.3 Any authorisation is subject to compliance with the University’s regulations, including these regulations, and will be considered terminated by any breach or attempted breach of these regulations.

4. Authorisation

4.1 Authorisation will be specific to an individual.

4.2 Any password, authorisation code, etc. given to a user will be for his or her use only, and must be kept secure and not disclosed to or used by any other person.

5. UsersarenotpermittedtouseuniversityITornetworkfacilitiesforanyofthefollowing:

5.1 any unlawful activity;

5.2 the creation, transmission, storage, downloading, or display of any offensive, obscene, indecent, or menacing images, data, or other material, or any data capable of being resolved into such images or material, except in the case of the use of the facilities for properly supervised research purposes when that use is lawful and when the user has obtained prior written authority for the particular activity from the head of his or her department or the chairman of his or her faculty board (or, if the user is the head of a department or the chairman of a faculty board, from the head of his or her division);


5.3 the creation, transmission, or display of material which is designed or likely to harass another person;

5.4 the creation or transmission of defamatory material about any individual or organization;

5.5 the sending of any e-mail that does not correctly identify the sender of that e-mail or attempts to disguise the identity of the computer from which it was sent;

5.6 the sending of any message appearing to originate from another person, or otherwise attempting to impersonate another person;

5.7 the transmission, without proper authorisation, of e-mail to a large number of recipients, unless those recipients have indicated an interest in receiving such email, or the sending or forwarding of e-mail which is intended to encourage the propagation of copies of itself;

5.8 the creation or transmission of or access to material in such a way as to infringe a copyright, moral right, trademark, or other intellectual property right;

5.9 private profit, except to the extent authorised under the user’s conditions of employment or other agreement with the University; or commercial purposes without specific authorisation;

5.10 gaining or attempting to gain unauthorised access to any facility or service within or outside the University, or making any attempt to disrupt or impair such a service;

5.11 the deliberate or reckless undertaking of activities such as may result in any of the following:

5.11.a the waste of staff effort or network resources, including time on any system accessible via the university network;

5.11.b the corruption or disruption of other users’ data;5.11.c the violation of the privacy of other users;5.11.d the disruption of the work of other users;5.11.e the introduction or transmission of a virus into the network;

5.12 activities not directly connected with employment, study, or research in the University (excluding reasonable and limited use for social and recreational purposes where not in breach of these regulations or otherwise forbidden) without proper authorisation.

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6. Softwareandcomputer-readabledatasetsmadeavailableontheuniversitynetworkmaybeusedonlysubjecttotherelevantlicensingconditions.

7. Usersshalltreatasconfidentialanyinformationwhichmaybecomeavailabletothemthroughtheuseofsuchfacilitiesandwhichisnotclearlyintendedforunrestricteddissemination;suchinformationshallnotbecopied,modified,disseminated,orusedeitherinwholeorinpartwithoutthepermissionofthepersonorbodyentitledtogiveit.

8. Anypersonresponsiblefortheadministrationofanyuniversityorcollegecomputerornetworksystem,orotherwisehavingaccesstodataonsuchasystem,shallcomplywiththeprovisionson‘StatementofITSecurityandPrivacyPolicy’,aspublishedbytheITSfromtime to time.

9. UsersshallatalltimesendeavourtocomplywithguidanceissuedfromtimetotimebyWawasanOpenUniversityITStoassistwiththemanagementandefficientuseofthenetwork.

10.Connectionofcomputers,whetherschools,departmental,orprivatelyowned,totheuniversitynetworkissubjecttothefollowingadditionalconditions:

10.1.a Computers connected to the university network may use only network identifiers which follow the University’s naming convention, and are registered with Wawasan Open University.

10.1.b In particular all such names must be within the domain wou.edu.my and wawasanopen.edu.my.

10.1.c Any exception to this must be authorised by the Wawasan Open University ITS authorised officer, and may be subject to payment of a license fee.

10.2.a The administrators of computers connected to the university network are responsible for ensuring their security against unauthorised access, participation in ‘denial of service’ attacks, etc.

10.2.b The University may temporarily bar access to any computer or sub-network that appears to pose a danger to the security or integrity of any system or network, either within or outside Wawasan Open University or which, through a security breach, may bring disrepute to the University.

10.3.a Providers of any service must take all reasonable steps to ensure that that service does not cause an excessive amount of traffic on the University’s internal network or its external network links.


10.3.b The University may bar access at any time to computers which appear to cause unreasonable consumption of network resources.

10.4.a Hosting Web pages on computers connected to the university network is permitted subject to the knowledge and consent of the department or college responsible for the local resources, but providers of any such Web pages must endeavour to comply with guidelines published by Wawasan Open University ITS or other relevant authorities.

10.4.b It is not permitted to offer commercial services through Web pages supported through the university network, or to provide ‘home-page’ facilities for any commercialorganization,exceptwiththepermissionofWawasanOpenUniversityITS; this permission may require the payment of a license fee.

10.5 Participation in distributed file-sharing networks is not permitted, except in the case of the use of the facilities for properly authorised academic purposes when that use is lawful and when the user:

10.5.a In the case of services under the supervision of Wawasan Open University ITS, has demonstrated to the satisfaction of Head of Information Technology Services that the user has obtained prior written authority for the particular activity from the head of his or her department or the chairman of his or her faculty board; or

10.5.b In the case of services provided by a school has demonstrated to the satisfaction of the nominated school that the user has obtained prior written authority for the particular activity from the head of that school.

10.6.a No computer connected to the university network may be used to give any person who is not a member or employee of the University or its schools access to any network services outside the department or college where that computer is situated.

10.6.b Certain exceptions may be made, for example, for members of other universities, official visitors to a department or school, or those paying a license fee.

10.6.c Areas of doubt should be discussed with an authorised Wawasan Open University official.

11.BreachofUse

11.1 If a user is thought to be in breach of any of the University’s regulations, including these regulations, he or she shall be reported to the appropriate officer who may recommend to the appropriate university or school authority, that proceedings be instituted under either or both of university and school disciplinary procedures.

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11.2 Access to facilities may be withdrawn pending a determination.

12.ExaminingUsers’Data

The University reserves the right to exercise control over all activities employing itscomputer facilities, including examining the content of users’ data, such as e-mail, wherethat is necessary:

12.1 For the proper regulation of the University’s facilities;

12.2 In connection with properly authorised investigations in relation to breaches or alleged breaches of provisions in the University’s regulations, including these regulations; or

12.3 To meet legal requirements.

12.4 Such action will be undertaken only in accordance with these regulations.

13.TheseregulationsgovernalluseofuniversityITandnetworkfacilities,whetheraccessedbyuniversitypropertyorotherwise.

14.Userissubjectatalltimestosuchmonitoringasmaybenecessaryforthepropermanagementofthenetwork,orasmaybespecificallyauthorisedinaccordancewiththeseregulations.

15.Regulations:Users’Data

All staff of an IT facility that are given privileged access to information available throughthat facility must respect the privacy and security of any information, not clearly intendedfor unrestricted dissemination, that becomes known to them by any means, deliberate oraccidental.15.1 System Administrators (i.e. those responsible for the management, operation,

or maintenance of computer systems) have the right to access users’ files and examine network traffic, but only if necessary in pursuit of their role as System Administrators.

15.2 They must endeavour to avoid specifically examining the contents of users’ files without proper authorisation.

15.3 If it is necessary for a System Administrator to inspect the contents of a user’s files, the procedure set out in paragraphs (15.4)-(15.7) below must be followed.

15.4 Normally, the user’s permission should be sought.


15.5 Should such access be necessary without seeking the user’s permission, it should, wherever possible, be approved by an appropriate authority prior to inspection.

15.6 If it has not been possible to obtain prior permission, any access should be reported to the user or to an appropriate authority as soon as possible..

15.7 For the purposes of these regulations ‘appropriate authority’ is defined as follows:

15.7a Any university-owned system, whether at the headquarters or at the regional centers:

if the files belong to a student member, the Registrar or his or her nominee; if the files belong to an employee, the head of the department, school, or other unit to which the employee is responsible, or the head’s delegated representative.

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Data Protection and Privacy PolicyThis statement describes Wawasan Open University’s (WOU) personal data protection policy and sets out how the University will deal with your personal data.

HOW IS WOU COLLECTING MY PERSONAL INFORMATION?

WOU collects the Personal Information in a number of ways, including: • Directlyasprovidedbyyouincludingbutnotlimitedtoinstanceswhensuch

Personal Information is provided via phone, in application/contests/other related forms such as application form and enquiry form or agreements, or when submitting your personal details through WOU’s education consultant and/or online channels such as WOU’s websites, Facebook account etc;

HOW WOULD WOU USE MY PERSONAL INFORMATION?

We may use your personal information provided to:• Verifyyouridentity• AssistyouwhenyouregisterwithWOU–processyourenquiryorapplication

in order to provide you with the appropriate academic or non-academic service/product, and to complete the transaction.

• Keepyourdatainourrecordsforexamination,graduation,administration,employment, provision of any products and services to WOU or to provide you with follow-up services or actions required for which your personal information was provided to WOU.

• Conductresearchanddevelopmentandstatisticalanalysisinconnectionwiththeproducts and services for further improvement.

• Whereapplicable,foryourcontestparticipationandprize-givingpurposesincluding but not limited to identification, verification of participation, eligibility toparticipate,sending/collectionofprizesetc.

• AlertyouofWOU’slatestupdates,specialrewardsand/oranyproductlaunchinrespect of the product and services (including without limitation by way of direct mail, email, newsletter and SMS).

• Sendyouseasonaland/orbirthdaygreetingsmessagesand/orannouncements.

The University will, where practicable, take steps to ensure that the personal data it maintains on you are accurate. You are responsible to provide accurate information on a timely basis. The University cannot establish whether your personal data is correct unless you notify the University on the changes.


DATA PROTECTION AND CONFIDENTIALITY OF INFORMATION

By registering with WOU, subscribing or continuing to use its services, you are consenting to your personal information being processed, and used in accordance with the terms of our Privacy and Data Protection Policy. In the event you do not agree or do not consent to the terms as contained herein, then WOU will not be able to provide the products and services to you.

WOU is committed in ensuring that your privacy is protected and the University will treat your personal data as confidential, and it will be used only for the University’s intended purposes. Such information may only be disclosed to authorised personnel within or outside the WOU who has the right to receive or process such information. WOU may also be obligated by law to provide necessary information to the government authorities.

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WOU Main CampusAddress : 54 Jalan Sultan Ahmad Shah, 10050 Penang, MalaysiaTelephone : 04-227 3323 (Marketing) / 218 0333 (General)Fax : 04-226 9323Email : [email protected]

OperatingHoursMonday to Friday : 8.30 a.m. to 5.30 p.m.Saturday, Sunday & Public Holidays : Closed

Regional Centres, Regional Support Centres and Learning CentresOperatinghoursforRegionalCentresandRegionalSupportCentresPenang, Ipoh, Kuala Lumpur, Johor Bahru, Kuching ,Bandar Utama, Klang and SubangTuesday to Sunday : 10 a.m. to 7 p.m.Monday and Public Holidays : Closed

Kota BharuMonday to Saturday : 10 a.m. to 7 p.m.Sunday and Public Holidays : Closed

Penang

Enquiries

RegionalCentreAddress : Penang Regional Centre WOU Main Campus 54 Jalan Sultan Ahmad Shah 10050 PenangTelephone : 04-2180 133 / 2180 134Fax : 04-2284 500Email : [email protected]

LearningCentreAddress : WOU Main Campus 54 Jalan Sultan Ahmad Shah 10050 Penang

Address : Disted-Stamford College 340 Macalister Road 10350 Penang

IpohRegionalCentreAddress : Wisma Gerakan 80 Persiaran Green Hill 30450 Ipoh, Perak Telephone : 05-2436 323 / 2426 323 Fax : 05-2549 323Email : [email protected]


KualaLumpurRegionalCentreandLearningCentreAddress : Level 3 Menara PGRM 8 Jalan Pudu Ulu 56100 Cheras Kuala LumpurTelephone : 03-9281 7323 / 9283 8323Fax : 03-9284 9323Email : [email protected]

CentreforProfessionalDevelopmentandContinuingEducation(PACE)RegionalSupportCentreAddress : WOU Main Campus 54 Sultan Ahmad Shah 10050 PenangTelephone : 04-218 0333Fax : 04-226 9323Email : [email protected]

BandarUtamaRegionalSupportCentreAddress : L2 - 6 & 7, Wisma BU8 11, Lebuh Bandar Utama Bandar Utama 47800 Petaling Jaya, SelangorTelephone : 03-7629 7223 / 7629 7123Fax : 03-7629 7023Email : [email protected]

JohorBahruRegionalCentreAddress : 17 & 19 Jalan Jaya 2 Taman Jaya 81300 Skudai Johor Telephone : 07-5566 323 / 5564 323 Fax : 07-5549 323Email : [email protected]

Learning CentreAddress : Southern College PTD64888 15km Jalan Skudai P.O. Box 76 Skudai 81300 Johor

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KotaBharu

Klang

RegionalCentreAddress : No. 3956 Tingkat Bawah Wisma Gerakan Jalan Temenggong 15000 Kota Bharu Kelantan Telephone : 09-7487323Fax : 09-7489323Email : [email protected]

LearningCentreAddress : Kolej Poly-Tech MARA Kota Bharu Seksyen 12 Jalan Pengkalan Chepa 15400 Kota Bharu Kelantan

Regional Support Centre Address : 41 (Ground Floor) Jalan Kasuarina 2/KS7 Bandar Botanic Capital 41200 Klang SelangorTelephone : 03-3325 2353 / 03-33252373Fax : 03-3325 2313Email : [email protected]

LearningCentre

Kuching

Subang

Regional Centre Address : SL14 Ground & First Floor Westin Avenue Jalan Tun Jugah 93350 Kuching Sarawak Telephone : 082-578 923 / 575 923Fax : 082-576 923Email : [email protected]

LearningCentreAddress :Kolej Antarabangsa Teknologi Lanjutan Sarawak (ICATS) Jalan Canna, Off Jalan Wan Alwi, Tabuan Jaya, 93350 Kuching, SarawakTel : 082-364198 / 082- 364199Fax : 082-364197Website : http://www.icats.edu.my

Regional Support Centre Address : 34-1 Ground Floor, JalanPJS8/2,MentariPlaza Bandar Sunway 46150 Petaling Jaya SelangorTelephone : 03-5635 5323 / 03-5632 5323Fax : 03-5635 1323Email : [email protected]

For further details, call WOU CARELINE 1-300-888-WOU(968) or visit wou.edu.my


Appendix I:Board of GovernorsChairman: Tan Sri Emeritus Professor Dr. Gajaraj Dhanarajan Members: Dato’ Seri Stephen Yeap Leong Huat Dato’ Seri Chet Singh Dato’ Dr. R. Thillainathan Dato’Dr.FreezailahCheYeom Mr. Loo Choo Teng Mr. Ooi Teng Chew Tan Sri Dato’ Dr. Michael Yeoh Tan Sri Dato’ Dr. Mohd Munir Abdul Majid Dato’ Emeritus Professor Dr. Wong Tat Meng En. Rusli bin Harun Prof. Dato’ Dr. Ho Sinn Chye Professor Dr. Tham Choy Yoong

Secretary: Mr. Yeong Sik Kheong

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ACADEMICSTAFF

ViceChancellor(Academic)Professor Dato’ Dr. Ho Sinn Chye, Dr.rer.nat (Limnology) (Kiel, Germany), MSc (Limnology)(UM),BSc (Ecology) (Hons) (UM)

ActingDeputyViceChancellor(Academic)Professor Dr. Tham Choy Yoong, PhD (Wales), MSc (Brunel), BEng (Hons) (UM), PEng, CEng,MIEM, MIET, MIMechE

SchoolofBusiness&Administration(SBA)

DeanProfessor Narne Venkata Narasimham, PhD (Sri Krishnadevaraya U), MCom, BCom (Sri Venkateswara U)

SeniorLecturersMr. Prakash V. Arumugam, MPA, MEcMgmt, BSocSc (Ec) (Hons) (USM)Mr. Chong Fook Suan, ME (Integrated Logistics Mgmt) (RMIT)Ms. Yap Li Lian, MBA (Marketing) (CQU)Mr. Loo Choo Hong, MBA (USM), CA (M), ACMA, BPA (Hons) (UUM)Ms. Kang Ah Geik, MBA (USM), ACIS (UK), Dip in Commerce (Bus Mgmt) (TARC),ICSA

LecturersMr. Loo Choo Hong, MBA (USM), CA (M), ACMA, BPA (Hons) (UUM)Ms. Deehbanjli Lakshmayya, MSc (BIT) (Northumbria), BBus(Acc) (ECU)Ms. Loo Saw Khuan, MBA (Heriot-Watt), BSocSc (Ec) (Hons) (USM)Ms. Kang Ah Geik, MBA (USM), ACIS (UK), Dip in Commerce (Bus Mgmt) (TARC), ICSAMs. Lum Li Sean, MBA (Southern Queensland), BBA (Hons)(UUM), Dip Logistics (Inst Logistics & Transport, UK), Cert (European Senior Logistician) (ELA)Mr. Ravindran A/L Raman, MSc (Banking) (UUM), BBA (Hons) (OUM)Dr. Leow Ghin Yin, PhD, MEcMgmt (USM), BEc (Hons) (UPM)Dr. Tung Lai Cheng, EdD (Spalding), MSc, MA (Human Rel), BSc (Ind Eng)(Oklahoma)Dr. Chuah Poh Lean, DBA (USM), MBA (Strathclyde), BSc (Chem) (Hons) (USM)Mr. Gabriel Gim Chien Wei, CeMBA (WOU), BSc (Applied Acc) (Oxford Brookes), ACCAMr. Lee Kian Tek, MBA, BA (Econ) (Saskatchewan, Canada)Ms. Lalitha a/p Ramasamy, MBA (UUM), BSc (Soc Sc) (Hons) (USM)Mr. Lee Kian Tek, MBA (USASK), BA (Eco) (USASK)

Appendix II:The Academic and Administrative Staff


SchoolofScience&Technology(SST)

DeanProfessor Dr. Tham Choy Yoong, PhD (Wales), MSc (Brunel), BEng (Hons) (UM), PEng, CEng, MIEM, MIET, MIMechE

SeniorLecturersMr. Ishan Sudeera Abeywardena, MSc (Eng Mgmt), MSc (WEBS) (UK), BSc (Comp Sc) (Bangalore)Dr .Chan Yuan Eng, PhD, MSc (Proj Mgmt) (USM), MPMI (USA), MInstBE, MAIE, MAACE, MACostE, MCInstCES, FIConstM, FAAPM, CCPM, CIPMDr. Teoh Ping Chow, PhD (Man Eng) (Loughborough), BEng (Mech) (UM)Dr. Goh Wan Ching, PhD (Elec Eng & Electronics), BEng (Hons) (Liverpool)

LecturersMr. Kevin Tan Pooi Soo, MSc (IT), BSc (Ed)(Hons) (USM)Ms. Khor Ean Teng, MSc (IT), BIT (Data Comm & Networking) (Hons) (MMU)Mr. Vincent Chung Sheng Hung, MEngSc (Artificial Intelligence), BIT (Data Comm) (Hons) (MMU)Mr. Chandarasageran s/o Natarajan, MSc (Comp Sc) (USM), BSc (Comp Sc) (Hons) (USM)Ms. Goh Hui Weng, MSc (Environmental Eng) (NUS), BEng (Civil) (Hons) (UTM)Mr. Wong Voon Hee, MSc (Statistics), BSc (USM)Ms. Ooi Wen Hui, MEng (Comm & Comp Eng), BEng (Hons) (UKM)Ms.AzrinaBintiPJamalMydin,MSc (Instructional Multimedia) (USM), BSc (IT) (Hons) (UUM)Mr. Tan Yee Chyan, MSc (Microelectronics), BEng (Elec & Electronics) (Hons) (USM)Ms. Woo Suk Wah, MSc (Proj Mgmt) (USM), BSc (Const Mgmt) (Hons) (UTAR)

SchoolofFoundationandLiberalStudies(SFLS)

Dean(Acting)Dr. Nagarajan Subramaniam, PhD (Human Dev) (UM), MA (Comm Policy Studies) (City U), MA (Political Sc) (MKU), Post Grad Dip (Journalism) (Rajendra Prasad Inst), BSc (Chem) (Madras)

SeniorLecturerMs. Jasmine Selvarani Emmanuel, MA (English Language), BA (Ed) (Hons) (USM)

LecturerPn. Rabikha Hasni Binti Suparman, MPA (USM), BA (Malay Language & Linguistic) (Hons) (UPM)Ms. Irmadura Binti Ramli, MEd (UM), BSc (UMICH)Dr. Ooi Chia-Yi, PhD (USM), MComm (SS) (USM)Ms. Ooh Seow Ling, MA (Psychology), BA (Industrial and Organizational Psychology)(Hons)(UMS)

125

SchoolofEducation,Languages&Communication(SELC)

Dean Professor Dr. Santhiram Al R. Raman PhD (US), MEd (USM), BA (History) (UM)

Professor Professor Dr. Phalachandra Bhandigadi, Post-Doctoral Research (OSU,USA), PhD (HNBU), MEd (BU), DEVG (NCERT)

LecturerMr. S. Vighnarajah a/l P K Selvarajah, MSc (Multimedia-based Teaching & Learning) (UPM), BSc & Comp with Ed (Physics) (Hons) (UTM)Dr. Suma Parahakaran, MEd (AU), BSc (U Bharathiar)Ms. Ong Theng Theng, MA (Linguistics and English Language Studies), BA (Hons) (USM)Ms. Ooi Choon Lean, MEd(Educational Psychology) (UTM), BA (Edith Cowan University)

SENIORADMINISTRATIVESTAFF

Chancellery

DeputyViceChancellor(Operations)Dr. Seah Soo Aun, DBA (UNISA), MBA, BBA (Marketing) (ULM)

AssistantVice-Chancellor(AcademicSupport)Professor Dr. Mohandas Balakrishna Menon, DLitt (Open U, Sri Lanka), PhD (Ed), MEd (Higher Ed, Curriculum & Measurement Evaluation (Baroda), MSc (Botany) (Calicut), BEd (Sc) (Mysore), BSc (Botany, Zoology & Chemistry) (Kerala)

Registry

RegistrarMr. Yeong Sik Kheong, MSc (IT Mgmt) (Strathclyde), BSc (Comp Sc) (Hons) (USM)

Finance

DirectorMs. Chua Saw Nee, CA (M), BAcct (Hons) (UKM)


HumanResources

DirectorMs. Shirley Khoo Suan Gaik, BBBA (RMIT)

InformationTechnologyServices

SeniorManagerMr. Tan Pooi See, BSc (Maths) (Hons) (USM)

LearningandLibraryServices

DirectorPn. Kamsiah Mohd Ali, MSc(Corporate Comm) (UPM), BA (Geography) (Hons) (UM)

EducationalTechnologyAndPublishing

DirectorMs. Grace Lau Pee Hoay, MSc (International Publishing Management) (University of Stirling), BA (Writing) (Hons) (UM)

GeneralServicesandAdministration

DirectorMr. Andrew Joseph, MBA (Edinburgh)

RegionalServices&MARCOM

DirectorofRegionalOperationsCentre&MARCOMMr. Chong Kong Hoong, MBA (ISU), BSc (Business) (IU)

DirectorofPenangRegionalCentreMr. K. Manoharan, MBA, BSocSc (USM)

DirectorofIpohRegionalCentreMs. Ching Huey Ling, MSc (HRD), BA (Hons) (UPM)

127

DirectorofJohorBahruRegionalCentreDr. Ng Peng Long, PhD (Marketing), MPA, BA (Translation & Interpretation) (Hons) (USM)

DirectorofKotaBharuRegionalCentreMr.AzlyYongbinAbdullah,MEd (Nebraska), BEc (Applied Ec), DipEd (UM)

DirectorofKuchingRegionalCentreMr. Jimmy Chai Chin Nyan @ Chai Chin Ngan, MBA (USC), BSc (UG)

DirectorofRegionalCentreKlangValleyMr. Siew Wai Yen, BSc (UKM)

HeadofKualaLumpurRegionalCentrePn. Nooraini Binti Youp, MBA (UUM), Dip in Banking Studies (ITM)

HeadofBandarUtamaRegionalSupportCentreMr. K. Rajasekaran AL Kanagarajah, BAppSc (Hons), BioTech (USM)

HeadofSubangRegionalSupportCentreMr. Mohd Shuib Bin Md Jadi, (MBA) (OUM)

HeadofKlangRegionalSupportCentreMs. Ng Ai Chen, BA (University of East London)


1. Introduction

This document aims to provide basic guidelines and examples for citing or referencing in the Chicago style. It covers most resources you will use in preparing your assignments such as books, journal articles, Internet sources, electronic resources and non-book formats. If you have questions about how to cite sources other than those illustrated here, consult the Chicago Manual of Style, 15th ed. (Chicagao: University of Chicago Press, 2003) available at WOU Main Library, under the call number Z253.U58 2003 or the e-version in MyDigitalLibrary.

2. ChicagoManualofStyle

The Chicago Manual is an international authoritative guide to publication standards and style. It is widely used by those in the publication industry. It deals with all aspects of preparing and editing book manuscripts i.e. from American English grammar and usage to document preparation. First published in 1906 by the University of Chicago Press, it was then one of the few style guides available. Today, there is a proliferation of citation style guides for writers, editors and publishers of various disciplines such as Modern Language Association (MLA) Style Manual, the American Psychological Association Style Book, Harvard Style, Vancouver Style and the Columbia Style Book.

Wawasan Open University uses the Chicago Manual as its primary style guide for preparing and editing its publication. The manual is also used as reference guide for determining the University referencing style. The citation examples listed in the Wawasan Open University Citation Guide are based on the principles presented in the Chicago Manual.

3. Theneedforreferencing

When you write an assignment, it is important that you acknowledge the source of ideas or information that you have used or mentioned in your work. Please do not use someone’s words or ideas as though they were your own. Ethics of research require you to cite the source of work, regardless of whether you have paraphrase, summarise or refer to it. Failure to do so will mean you have committed plagiarism– a serious academic offence that may cause you to fail your assignment and even dismissal from the University. To avoid it, follow the conventions for correct citing/referencing as determined by the University.

When you are doing background reading for your assignment, remember to keep careful notes of your sources, including all the bibliographic information. The notes will come in handy when you need to compile your reference list/ bibliography.

Appendix III:Wawasan Open University Citation Guide

129

4. FormatforReferences

The Chicago Manual of Style allows you to use two different types of reference styles i.e. author-date system and the notes and bibliography system. WOU students are advised to follow the former.

4.1Author-DateSystemGenerally used by writers in the physical, natural, and social sciences. Under thissystem, the source can be either cited in the text, usually in parenthesis (roundbrackets), by the author’s last name, publication date and page if needed or the sourcecan be placed at the end of the sentence, also in parenthesis. In the text, referencingshould always be short because it is interrupting the text.

Example: In another experiment (Cheeseman 2006), he used personal canvassing, telephone calls, and direct mail to urge people to vote.

The full details of the source are given in the References page at the end of the document. Similar citation style is used for all types of sources i.e. books, journal articles, Internet and other web resources

Example:Cheeseman, Henry R. 2006. Essentials of business and online commerce law. Upper Saddle River, New Jersey: Pearson.

PrintdocumentsTo document a book, the following details should be provided:-

Author, A., and B. Author, eds. Year. Title: Subtitle. Edition. Place of publication: Name of Publisher.

Examples: Type CitationinText ReferenceList

Book – (Consumer Association Consumers’ Association of Penang. single author of Penang 1986, 11) 1986. Drugs and the Third World: aminophenazone and dipyrone : hazards and marketing practices. Penang: CAP. (Neuman 2006) Neuman, W. L. 2006. Social research methods: qualitative and quantitative approaches. 6th ed. Boston: Pearson.


Type CitationinText ReferenceList

Book – (Dubofsky and Miller Dubofsky, D.A. and T. W. Miller, more than 2003) eds. 2003. Derivatives: valuation one author and risk management. New York:or editors Oxford University Press. No author (Kamus Dewan 2002) Kamus Dewan. 2002. 2nd ed. Kuala Lumpur: Dewan Bahasa dan Pustaka. No date of (Al-Arabi n.d.) Al-Arabi, A. B. n.d. Ahkam publication al-Quran. Cairo: Maktabah al- Azhariyyah. Translation (Shui 1973) Shui, C. T. 1973. Li Po and Tu Fu: poems selected and translated with an introduction and notes. Trans. M. Malcolm. Harmondsworth, Eng.: Penguin Books. Multivolume (Stewart and Williams Stewart, M. and D. B. Williams. work 1987) 1987. Urbanism and urbanization. 4 vols. New York: Cambridge. Theses or (Syn 1999) Syn, S. C. 1999. The progress of dissertation education in Malaysia after independence, Ph. D diss., Universiti Malaya.

Note: The title of an unpublished document is not italised. Conference (Bujang and Husaini Bujang, B. K. H. and Husaini 2002) Omar. Eds. 2002. Proceedings of 2nd GEGEM Research Seminar, July 2-4, 2003. Serdang: Penerbit UPM. Organisation (Telekom 2003) Telekom Malaysia Berhad. 2003. Laporan tahunan 2001. Kuala Lumpur: Telekom Malaysia Berhad.

131


Government (Kementerian Kesihatan Malaysia. Kementerian Kesihatan.publication 1996) 1996. Malaysia’s health: technical report of the Director-General of Health, Malaysia. KKM/Research Report/04/96. Malaysia: Kementerian Kesihatan.

PartsofaBookThis refers to chapters or parts of edited work in which the parts have individual title and author(s), but are included in collections edited by others.To document parts of a book, the following details should be provided:- Author of Part, A. Year. Title of chapter or part. In Title: Subtitle of Book, Edition, A. Editor & B. Editor, inclusive page numbers. Place of Publication: Publisher.

Examples:


Article or (Rasiah 2004) Rasiah, R. 2004. Explaining growth,chapter in poverty and distribution ina book Indonesia, Malaysia and Thailand. In Globalisation Culture & Inequalities, edited by Abdul Rahman Embong, 145-166. Bangi: UKM Press. Conference (Sahibin 2002) Sahibin Abdul Rahim. 2002. or seminar Rational soil management in thepaper humid tropics. In Proceedings of the 12th Annual Conference of the Asian Society of Soil Scientists, 2002, July 15-21, edited by Santokh Singh and Johann Singhaseri. Kuala Lumpur: Pelanduk.


JournalarticlesTo document journal articles, the following details should be provided:- Article Author, A., and B. Article Author. Year. Title of Article. Title of Journal volume number (issue number): inclusive page numbers.

Examples:


Journal (James and Ma 2003) James. S. and Y. Ma. 2003. Thearticle behavior of financial analysts during the Asian financial crisis in Indonesia, Korea, Malaysia and Thailand. Pacific –Basin Finance Journal 9: 233-263. Anonymous (Anon 2004) Anon. Biotechnology research atarticle the crossroad. 2004. Education(Unknown Note: Generally to be Issues 55(8): 34-36author) avoided unless the article is signed Anonymous or if you need to group several anonymous work in a reference list. Newspaper (Emmanuel 2005) Emmanuel, J. Heritage buildings to article house varsity. New Straits Times. March 19, 2005: 30-31. Note that according to the Chicago Manual of Style, citation to daily newspaper articles need not be mentioned in the reference list. The citation is more commonly made in the text.

Example: In the article entitled “ Heritage buildings to house varsity ,” published in the New Straits Times , March 19, 2005, James Emmanuel noted that...

133

ElectronicDocumentsThis covers Internet sites, e-mails, and electronic journal or book retrieved from one of the full-text databases subscribed by WOU library.

To document an electronic resource, the following details should be provided:-

Article Author’s name. Date of publication or last revision. Title of complete work. URL. Date of access (in parentheses). Examples:


E-books (SanchezandCanton Sanchez,J.andM.P.Canton.2002. 2002) Java programming for engineers. Boca Raton, Fla: CRC Press. Netlibrary e- book. (Matthew 2006) Matthew, H. ed. 2006. Introducing information management: the business approach. Amsterdam: Elsevier Butterworth-Heinemann. Ebrary e-book. Commonwealth of Learning. 2005. Creating learning materials for open and distance learning: a handbook for authors and instructional designers. Vancouver: COL. http://www.col.org/colweb/webdav/ site/myjahiasite/shared/docs/ (accessed December 2, 2006). E-journal (Selvarajan 2006) Selvarajan, T. T. 2006. A cognitivefrom full-text processing model for assessingdatabase ethical behaviour of employees. Journal of American Academy of Business 9(1): 86-92. EbscoHost. http://web.ebscohost.com.neptune (accessed December 1, 2006).



(Desharnais et al. 2006) Desharnais, J., M. Bernhard and G. Struth. Kleene algebra with domain. ACM Transactions on Computational Logic 7 (4): 798-833. ACM Digital Library http://portal.acm.org. (accessed June 14, 2006). Journal (Jacobs 1996) Jacobs, J. A. 1996. Gender article inequality and higher education.from the Annual Review of Sociology 22: 3+. Internet http://www.questia.com. (accessed November 22, 2006).

Newspaper (Sario 2006) Sario, R. 2006. Sabah tourism article from players not happy with sales tax Internet plan. The Star, December 1. http://biz.thestar.com.my/news. (accessed December 1, 2006).

Newspaper (Ganesan 2006) Ganesan, V. 2006. Tesco to takearticle from over Makro stores in Malaysia. full text The New Straits Times, December 1.database E-Media. http://www.btimes.com.my/Current_ News.(accessed December 1, 2006).

Internet document Whole (Ministry of Human Malaysia. Ministry of HumanInternet site Resources 2003) Resources. 2003. Combating unemployment: the Malaysian experience. http://www.mohr.gov.my/mygoveg/ accessed October 18, 2006).

No author (Tutor and tutorial Tutor and tutorial support. 2006. support 2006) Wawasan Open University Registry. http://www.wou.edu.my/study_ lstutor.aspx (accessed November 28, 2006).

135


Government (Ministry of Higher Malaysia. Ministry of Higherpublication Education 2006) Education. 2006. Report by the Committee to study, review and make recommendations concerning the development and direction of higher education in Malaysia. http://portal.acm.org.neptune. wou.edu.my/dl.cfm?coll= portal&dl=ACM&CFID=806044 1&CFTOKEN=11556764. (accessed July 19, 2006)

FTP site (Mathews 2005) Mathews, J.2005. Numerical methods for Mathematics, Science, and Engineering. Upper Saddle River, NJ: Prentice Hall. ftp://ftp.ntua.gr/pub/netlib/ textbook/index.html (December 15, 2006) E-mail (Kong 2006) Kong, T. C. 2006. Lecture notes on logistics management. 29 October 2006, personal e-mail (accessed December 8, 2006).


OtherSourcesThis includes interview recording, television broadcast, motion picture/video recording etc. Examples:


Interview (Abdullah 2006) Abdullah Ahmad Badawi. 2006. Interview by Allan Waruthers. BBC Evening News. British Broadcasting Corporation, 24 August 2005 Video (Wawasan Open Wawasan Open University. 2006. recording University 2006) Increasing access to higher learning. Video recording. Produced by Allan Poong. Penang: WOU. Television (Zamri 2006) Zamri Ahmad. 2006. Learning programme made easier. Television programme. Kuala Lumpur: TV 2, 15 December.

Microform (Miller1994) Miller,C.M.1994.Mobilizeyour business. In PC Magazine. Microfiche. Tokyo: Comp Communications. CD-ROMs (Terry and Giugni 2006) Terry, A. and D. Giugni. 2006. or Business & the law. 4th ed. DVD-ROMs CD-ROM. Melbourne: Thomson.

137

ReferenceList

The reference list will look like the following:-

References

Abdullah Ahmad Badawi, Interview by Allan Waruthers, BBC Evening News. British Broadcasting Corporation, 24 August 2005.

Al-Arabi, A. B. N.d. Ahkam al-Quran.Cairo:Maktabahal-Azhariyyah.

Anon. Biotechecnology research at the crossroad. 2004. Education Issues 55(8): 34-36.

Bujang, B. K. H. and Husaini Omar. Eds. 2002. Proceedings of 2nd GEGEM Research Seminar, July 2-4, 2003. Serdang: Penerbit UPM.

Commonwealth of Learning. 2005. Creating learning materials for open and distance learning: a handbook for authors and instructional designers. Vancouver: COL.

http://www.col.org/colweb/webdav/site/myjahiasite/ (accessed December 2, 2006).

Consumers’ Association of Penang. 1986. Drugs and the Third World: aminophenazone and dipyrone: hazards and marketing practices. Penang: CAP.

Desharnais, J., M. Bernhard and G. Struth. Kleene algebra with domain. ACM Transactions on Computational Logic 7(4): 798-833. ACM Digital Library.

http://portal.acm.org. (accessed June 14, 2006).

Dubofsky, D.A. and T. W. Miller, eds. 2003. Derivatives: valuation and risk management. New York: Oxford University Press.

Emmanuel, J. Heritage buildings to house varsity. New Straits Times. March 19: 30-31.

Ganesan, V. 2006. Tesco to take over Makro stores in Malaysia. The New Straits Times, December 1. E-Media. http://www.btimes.com.my/Current_News. (Accessed Dec 1, 2006).

Jacobs, J. A. 1996. Gender inequality and higher education. Annual Review of Sociology 22: 3+. http://www.questia.com. (accessed November 22, 2006).


James. S. and Y. Ma. 2003. The behavior of financial analysts during the Asian financial crisis in Indonesia, Korea, Malaysia and Thailand. Pacific –Basin Finance Journal 9: 233-263.

Kamus dwibahasa. 2002. 2nd ed. Kuala Lumpur: Dewan Bahasa dan Pustaka.

Malaysia. Kementerian Kesihatan. 1996. Malaysia’s health : technical report of the Director-General of Health, Malaysia. KKM/Research Report/04/96. Malaysia: Ministry of Health.

Malaysia. Ministry of Higher Education. 2006. Report by the Committee to study, review and make recommendations concerning the development and direction of higher education in Malaysia.

http://portal.acm.org.neptune.wou.edu.my/dl.cfm?coll=portal&dl=ACM&CFID=8060441&CFTOKEN=11556764. (accessed July 19, 2006).

Malaysia. Ministry of Human Resources. 2003. Combating unemployment: the Malaysian experience. http://www.mohr.gov.my/mygoveg/. (accessed October 18, 2006).

Matthew, H. ed. 2006. Introducing information management: the business approach. Amsterdam: Elsevier Butterworth-Heinemann. Ebrary e-book.

Miller,C.M.1994.Mobilizeyourbusiness.InPC Magazine. Microfiche. Tokyo: Comp Communications.

Neuman, W. L. 2006. Social research methods: qualitative and quantitative approaches. 6th ed. Boston: Pearson.

Rasiah, R.2004. Explaining growth, poverty and distribution in Indonesia, Malaysia and Thailand. In Globalisation culture & inequalities, edited by Abdul Rahman Embong, 145-166. Bangi: UKM Press.

Sahibin Abdul Rahim. 2002. Rational soil management in the humid tropics. In Proceedings of the 12th Annual Conference of the Asian Society of Soil Scientists, 2002, 15-21, edited by Santokh Singh and Johann Singhaseri. Kuala Lumpur: Pelanduk.

Sanchez,J.andM.P.Canton.2002.Java programming for engineers. Boca Raton, Fla: CRC Press. Netlibrary e- book.

Sario, R. 2006. Sabah tourism players not happy with sales tax plan. The Star, Dec 1. http://biz.thestar.com.my/news. (accessed December1, 2006).

139

Selvarajan, T. T. 2006. A cognitive processing model for assessing ethical behaviour of employees. Journal of American Academy of Business 9(1): 86-92. EbscoHost.

http://web.ebscohost.com.neptune. (accessed December 1, 2006.

Shui, C. T. 1973. Li Po and Tu Fu: poems selected and translated with an introduction and notes. Trans. M. Malcolm. Harmondsworth, Eng. : Penguin Books.

Stewart, M. and D. B. Williams. 1987. Urbanism and urbanization. 4 vols. New York: Cambridge.

Syn, S. C. 1999. The progress of education in Malaysia after independence, Ph. D diss., Universiti Malaya.

Telekom Malaysia Berhad. 2003. Laporan tahunan 2001. Kuala Lumpur: Telekom Malaysia Berhad.

Terry, A. and D. Giugni. Business & the law. 2006. 4th ed. CD-ROM. Melbourne: Thomson.

Tutor and tutorial support. 2006. Wawasan Open University Registry. http://www.wou.edu.my/study_ls_tutor.aspx (assessed November 28, 2006).

Wawasan Open University. 2006. Increasing access to higher learning. Videorecording. Produced by Allan Poong. Penang: WOU.

Zamri Ahmad. 2006. Learning made easier. Television programme. Kuala Lumpur: TV 2, 15 December.


Abbreviations

You may use the standard abbreviations listed below in your citations. Refer to the Chicago Manual Online http://woulibrary.wou.edu.my/library/finding_mydigitallibrary.aspx for more examples.

Abbreviations Termsabbr. abbreviated, -ionact. activeapp. appendixbibliog. bibliography, -er, -icalbiog. biography, -er, -icalbk. bookchap. chaptercomp. compilerdept. departmentdiv. divisioned. editor (pl. eds.), edition, edited byet al. et alii, and othersfol. folioibid Ibidem, in the same placeid Idem, the sameinst. institute, institutionirreg. irregularloc. cit loco citato, in the place citedmimeo mimeograph, -edn.d. no dateno. numbern.p. no place; no publisher; no pagep. pagept. partquar., quart quarter, quarterlyrepr. reprintrev. review, revised, revisions.a. sine anno, without yearser. seriessupp. or suppl. supplements.v. sub verbo, sub voce, under the wordtrans. translated by, translator (s)vol. volumeyr year

141

WritingandResearchGuides

Beside the Chicago Manual of Style, you may also consult the following writing and research guides available at the Main Library.

i. American Psychological Association. 2005. Publication manual of the American Psychological Association. 5th ed. Washington: American Psychological Association. (Call number BF76.7. P976 2001 Reference)

ii. Booth, W. C., G. G. Colomb and J. M. Williams 2008. The craft of research. 3rd ed. Chicago : University of Chicago Press. (Call number Q180.55 M4 B724 2008)

iii. Fisher, C. 2004. Researching and writing a dissertation for business students.

Essex: Pearson Education. (Call number LB2369. F 528 2004)

iv. Gibaldi, J. 2003. MLA handbook for writers of research papers. 6th ed. New York: Modern Language Association of America. (Call number LB2369. G437 2003)

v. Houghton, P. M., T. J. Houghton and M. F. Peters. 2005. APA: the easy way! A quick and simplified guide to the APA writing style. Flint, Mich.: Baker College, 2005. (Call number BF76.7. H835 2005)

vi. Turabian, K. L. 1996. A manual for writers of term papers, theses, and dissertations. 6th ed. Revised by John Grossman and Alice Bennett. Chicago: University of Chicago Press. (Call number LB2369.T929 1996)


BibliographicManagementSoftware

There is a number of software available in the market that you can use for storing and cross linking your references and notes, and for generating specific bibliographies. The software varies in terms of costs, features and platform used. The University has no preference for any particular software but some of the popular ones are:-

i EndNote

ii ProCite for Windows and Macintosh – The latest version i.e. version 5 is available at the WOU Main Library. See the Reference Librarian if you need to use the software.

iii Reference Manager

iv LibraryMaster

v Papyrus –http://www.researchsoftwaredesign.com/. Free download for producing bibliographies, storing and cross linking references and importing bibliographic references etc.

vi Landmark’s Citation Machines http://citationmachine.net/index2.php A free Website that students and researchers can use to cite their resources

according to MLA, APA, Turabian and Chicago style.

vii EasyBib http://easybib.com/ A free bibliography composer that you can use to format your sources using current APA, MLA and Chicago/Turabian styles.

Ask the Library for help when in doubt and in need. Assistance can be provided both in-person or online.

143

Appendix IV:Regional Centres, Regional Support Centres and Learning Centres

WOU MAIN CAMPUS, REGIONAL CENTRE AND LEARNING CENTRE IN PENANG

Wawasan Open University Main Campus (Homestead)and Penang Regional Centre

PortSwettenham

Jetty

E&O Hotel

KOMTAR

Island Hospital

WOULearning Centre

(Disted-StamfordCollege)

St. George’sHigh SchoolHeritage

Club

PENGKALAN WELDLEBUH PANTAI

LEBUH LIGHT

JALAN MACALISTER JALA

N PENAN

G

JALAN BURMA

JALAN KELAWEI

LEBUHCHULIA

JALAN

C. Y.

CHOY

JALAN SULTANAHMAD SHAH

JALAN JE

LUTO

NG

JALAN AIR

JALAN MACALISTER

Penang GeneralHospital

KompleksMasyarakatPenyayang

JALA

N PE

RAK

JALAN UTAMA

JALA

N SC

OTLA

ND JALAN DATO KERAMAT

ITAM

PenangRegionalCentre

Address : WOU Main Campus 54 Jalan Sultan Ahmad Shah 10050 PenangTelephone : 04-2180 133 / 2180 134Fax : 04-2284 500Email : [email protected]

LearningCentre

Address : WOU Main Campus 54 Jalan Sultan Ahmad Shah 10050 Penang

Address : Disted-Stamford College 340 Macalister Road 10350 Penang


REGIONAL CENTRE AND LEARNING CENTRE IN IPOH

Stesen Bas

MedanPerhentian

Balai PolisCentral

PejabatPolisStesen

Keretapi

MahkamahKelabDirajaIpoh

PadangIpoh

Masjid Negeri

Balai PolisCentral

Masjid

Sekolah St. Michael

WismaTaikd

BangunanSeri Kinta

BalaiBombaLama

Talekom

MSA

KedaiBuah

Kedai Persbot

KompleksYikfoong

PerabotKotaraya

PasarayaSuper Kinta

WismaBougenvilla

Hong LeongBank

Bridal World

MaybankShellCaltex

JALAN SULTAN IDRIS SHAH

ExcelsiorHotel

Photo Speed(Kodak)

JALA

N RA

JA EK

RAM

Pake Eza

WismaMAA

JourdenessCostnetic

RHB BankSyuenHotel

Car Park

WOURegional Centre

EssoIpoh Parade

(Parkson)

MajilsBandaraya

Ipoh(MBI)

To GreentownBusiness Centre

To B. Persekutuan,

KWSP,Greentown Area

IpohRegionalCentre

Address : Wisma Gerakan 80 Persiaran Green Hill 30450 Ipoh, Perak Telephone : 05-2436 323 / 2426 323 Fax : 05-2549 323Email : [email protected]

145

REGIONAL AND LEARNING OFFICE IN KUALA LUMPUR

FromKesas Highway

LeisureMall

From BandarTun Razak

From Jalan Sungai Besi

FromSeremban

FromPJ

SERE

MBA

N HI

GHW

AY

FromKajang

Mall

PANDANINDAH

To Ampang/Wangsa Maju

WOURegional Centre &

Learning Centre(Menara PGRM)

CourtsMammothl

LRTStation

(Miharja)

Petronas

StadiumBadminton KL

TUDM

Airp

ort

LRTStation(Maluri)UE3

JALA

N CH

AN SO

W LI

N

JALAN LOKE YEW

FromPudu/FederalHotel

FromJalanPasir

Carrefour

JuscoBalai Polis

Cheras

‘U’ Turn

JALAN CHERAS

MALURI

JALAN COCHRANE

JALAN KG PANDAN

JALA

N TU

N RA

ZAK

Kg PandanRound-about

From Ampang/Crown Princess Hotel

LRTStation

(PandanJaya)

JALA

N JE

JAKA

PANDANJAYA

JALA

N SH

AMELIN

KualaLumpurRegionalCentreandLearningCentre

Address : Level 3 Menara PGRM 8 Jalan Pudu Ulu 56100 Cheras Kuala LumpurTelephone : 03-9281 7323 / 9283 8323Fax : 03-9284 9323Email : [email protected]


REGIONAL SUPPORT CENTRE IN BANDAR UTAMA

NKVE

SPRINT HIGHWAY

LEBUH BANDAR UTAMA

PERSIARAN BANDAR UTAMA

JALAN BU 7/1

PERSIARAN BANDAR

PERS

IARA

N BA

NDAR

UTA

MA

DAMANSARA UTAMA

TROPICANA

DAMANSARA JAYA

TAMAN SENTOSA

TAMAN TUN DR. ISMAIL

LDP HIGHWAY

BANDARUTAMA

SUNWAY DAMANSARA

DAMANSARA PERDANA

KOTA DAMANSARA

WismaBU8

Centre Point

Tesco

Ikea

TV3

Mobil

Kolej Bandar Utama

Caltex

Mc. Donalds

SS 21/64

SS 21/22

SS 21/56

SS 21

/1

SS 2

1/23

RegionalSupportCentreInBandarUtama

Address : L2 - 6 & 7, Wisma BU8 11, Lebuh Bandar Utama Bandar Utama 47800 Petaling Jaya, SelangorTelephone : 03-7629 7223 / 7629 7123Fax : 03-7629 7023Email : [email protected]

147

REGIONAL CENTRE AND LEARNING CENTRE IN JOHOR BAHRU

FromJohor Bahru

Perling Interchange

PASIR GUDANG HIGHWAY

TAMANTAMPOIUTAMA

SRJK(C)Kuo Kwang

TAMANTUN UNGKU AMINAH

TAMANBUKIT MEWAH

TAMANJOHOR

TamanBukit Kempas

SRJK(C)Pu Sze

MPJABT/Post Office

JALAN PONTIAN

UniversitiTeknologiMalaysia

FromKualaLumpur

NORTH-SOUTH EXPRESSWAYJALAN SKUDAI Skudai

Interchange

Carwins

SkudaiParade

Esso

FromKulai

TamanAnggerik

TamanImpian Emas

WOURegional Centre

WOU Learning Centre(Southern College)

FromJohorBahru

KempasInterchange

JohorBahruRegionalCentre

Address : 17 & 19 Jalan Jaya 2 Taman Jaya 81300 Skudai Johor Telephone : 07-5566 323 / 5564 323 Fax : 07-5549 323Email : [email protected]

LearningCentre

Address : Southern College PTD 64888 15km Jalan Skudai P.O. Box 76 Skudai 81300 Johor


REGIONAL CENTRE AND LEARNING CENTRE IN KOTA BHARU

To Kuala Terengganu& KualaLumpur

WOULearning Centre(Kolej Poly Tech

MARA)

JALAN KUALA KRAI - GUA MUSANG

JALA

N PA

SIR PU

TEH

Kota Daruinaim

MUSANG

To Thai Border

To Rantau Panjang,Pasir Mas

To PengkalanKubor, Tumpat

To Wakat Bharu, Railway Station, Wat Pathivihan

& Sri Tujuh Beach Jaba

tan

Sulta

nYa

hya

Petr

a

JALA

N HA

MZA

H

J. SULTANAH ZAINAB

JALA

N ZA

INAL

ABI

DIN

JALA

N GA

JAH

MAT

I

CalturalCentre

JALA

N BA

YAM

Stadium

JALAN DUSUNMUDA

JALA

N BE

REK

12JA

LAN

HOSP

ITAL

WOURegional Centre

(Wisma Gerakan)

To Sabak Beach & Airport

JALA

N PE

NGKA

LAN

CHEP

A

JALA

N SR

I CEM

ERLA

NG

JALAN MAHMUDJALAN KEBUN SULTAN

JALAN PEKELILING

DATA

RAN

MPK

B

JALAN DOKTOR

JALAN DOTO’ PATI

JALAN TEMENGGONG

JALA

N CH

E SU

CinemaJALA

N TG

. PET

RA SE

MER

AK

Kelantan River

JALA

N TE

NGKU

CHI

K

JALA

N TO

K HA

KIMMerdeka

Square

JALAN SULTANAH ZAINAB

CentralMarket

JALA

N PI

NTU

PONG

JALAN ATAS BONGGOL

JALA

N M

ERBA

UJA

LAN

KG. D

USUN

RAJ

A

Kg. Kijang

To Batik andCollage

IndustriesP.C.B.

To P.C.B. and Collage

Industries(Kite, Batik& Songket)

KotaBharuRegionalCentre

Address : No. 3956 Tingkat Bawah Wisma Gerakan Jalan Temenggong 15000 Kota Bharu Kelantan Telephone : 09-7487323Fax : 09-7489323Email : [email protected]

LearningCentre

Address :Kolej Poly-Tech MARA Kota Bharu Seksyen 12 Jalan Pengkalan Chepa 15400 Kota Bharu Kelantan

149

REGIONAL CENTRE AND LEARNING CENTRE IN KUCHING

Tabuan Heights

KING’S CENTRE

WOU Kuching Regional Centre

Kenny Hill

TAMAN SUPREME

Pending

JALAN SONG

JALAN LAKSAMANA CHENG HO JALAN URAT MATA

JALAN WAN ALWI

JALAN TUN RAZAK

JALAN ONG TIANG SWEE

JALAN SIMPANG TIGA

Kuching City Centre

KuchingInternational Airport

Tabuan Jaya

PPKS (ICATS)

Tabuan Laru

3rd Mile&

Batu Kawa

JALA

N TUN JU

GAH

Petronas

KuchingRegionalCentre

Address : SL14 Ground & First Floor Westin Avenue Jalan Tun Jugah 93350 Kuching Sarawak Telephone : 082-578 923 / 575 923Fax : 082-576 923Email : [email protected]

LearningCentre

Address : Kolej Antarabangsa Teknologi Lanjutan Sarawak (ICATS) Jalan Canna, Off Jalan Wan Alwi, Tabuan Jaya, 93350 Kuching Sarawak Tel : 082-364198 / 082- 364199Fax : 082-364197Website : http://www.icats.edu.my


REGIONAL SUPPORT CENTRE IN KLANG

RegionalSupportCentreInKlang

Address : No. 41 (Ground Floor) Jalan Kasuarina 2/KS7 Bandar Botanic Capital 41200 Klang Selangor

Tel : 03-3325 2353 / 03-3325 2373Fax : 03-3325 2313Email : [email protected]

151

REGIONAL SUPPORT CENTRE IN SUBANG

RegionalSupportCentreInSubang

Address : 34-1 Ground Floor, JalanPJS8/2,MentariPlaza Bandar Sunway 46150 Petaling Jaya Selangor

Tel : 03-5635 5323 / 03-5632 5323Fax : 03-5635 1323Email : [email protected]

Acknowledgement

Wawasan Open University is funded by the

Wawasan Education Foundation, a tax

exempt entity supported by Parti Gerakan

Rakyat Malaysia’s initiatives in association

with the Yeap Chor Ee Endowment Trust

and other charitable organisations,

corporations and members of the public.

KPT

/JPS

/DFT

/US/

P01

wou.edu.my

Main Campus:Wawasan Open University (700364-W)

54 Jalan Sultan Ahmad Shah, 10050 Penang, Malaysia. Fax: 04 226 9323 Email: [email protected]

PENANG IPOH KUALA LUMPUR BANDAR UTAMA JOHOR BAHRU KOTA BHARU KUCHINGWOU Regional Centre WOU Regional Centre WOU Regional Centre WOU Regional Support Centre WOU Regional Centre WOU Regional Centre WOU Regional Centre Tel: 04-218 0133 / 218 0134 Tel: 05-243 6323 / 242 6323 Tel: 03-9281 7323 / 9283 8323 Tel: 03-7629 7223 / 7629 7123 Tel: 07-556 6323 / 556 4323 Tel: 09-748 7323 Tel: 082-578 923 / 575 923

KLANG SUBANG WOU Regional Support Centre WOU Regional Support Centre Tel: 03-3325 2353 / 3325 2373 Tel: 03-5635 5323 / 5632 5323

(All Regional Centres are closed on Mondays, except Kota Bharu Regional Centre which is closed on Sundays)

For further details, call Toll-free Careline 1-300-888-968 (WOU) or visit wou.edu.my

Information is correct at the time of printing (July 2013). The University reserves the right to amend the information without prior notice.