write the docs 2016 na conference summary
TRANSCRIPT
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WRITE THE DOCS NORTH AMERICA CONFERENCE 2016
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HTTP://WWW.WRITETHEDOCS.ORG/
We consider everyone who cares about communication, documentation, and their users to be a member of our community. This can be programmers, tech writers, customer support, marketers, and anyone else who wants people to have great experiences with software.
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“DOCUMENTARIANS”?
• Technical writer: someone whose main job it is to create documentation
•Documentarian: everyone who really cares about documentation!
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WHO ATTENDED
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DAY -2: HIKE!
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DAY -2: HIKE!
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DAY -1: API DOC
SESSIONS
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DAY -1: API DOC
SESSIONS
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THERE I AM!
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DAYS 1-2
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ALSO ME!
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IT WENT WELL!
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ALL PRESENTATIONS WERE RECORDED
https://www.youtube.com/user/NextDayVideo/videos
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WRITE THE READABLE README(DANIEL BECK)
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JUST-IN-TIME DOCUMENTATION(BRIANNE HILLMER)
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OOPS, I BECAME A PROGRAMMER(TARA SCHERNER DE LA FUENTE)
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CODE THE DOCS: INTERACTIVE DOCUMENT ENVIRONMENTS
(TIM MCJONES & PARIS BUTTFIELD-ADDISON)
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MOVE FAST AND DOCUMENT THINGS: WRITING INTERNAL DOCS AT FAST-MOVING ORGANIZATIONS
(RUTHIE BENDOR)
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COPY THAT: HELPING YOUR USERS SUCCEED WITH EFFECTIVE PRODUCT COPY
(SARAH DAY)
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KEY POINTS
• Document what the user is doing, not what the app is doing• Just-in-Time vs. Just-in-Case documentation• Good internal communication is rare, valuable,
and results in better docs
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MOST KEY POINT
“Docs are better when written with a team.”
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SADLY, NO VOODOO
DOUGHNUTS FOR ME